Top Sales/Account Representative Skills

Below we've compiled a list of the most important skills for a Sales/Account Representative. We ranked the top skills based on the percentage of Sales/Account Representative resumes they appeared on. For example, 15.2% of Sales/Account Representative resumes contained Product Knowledge as a skill. Let's find out what skills a Sales/Account Representative actually needs in order to be successful in the workplace.

The six most common skills found on Sales/Account Representative resumes in 2020. Read below to see the full list.

1. Product Knowledge

high Demand
Here's how Product Knowledge is used in Sales/Account Representative jobs:
  • Increased technical product knowledge by attending IBM certification courses to provide outstanding customer service.
  • Established and expanded client relationships through superior product knowledge and exceptional customer service.
  • Demonstrated and provided product knowledge to customers on company products.
  • Increased business through dedicated customer service and working product knowledge.
  • Developed product knowledge essential to building customer relationships.
  • Administered the training and corporate communication of over a 130 management and sales associates on product knowledge and lifestyle selling methodologies.
  • Demonstrated selling techniques and product knowledge, while ensuring that the customer understands the vehicles' operating functions and warranties.
  • Promote knowledge transfer by sharing product knowledge, problem causes, sales methods, and resolutions with other team members.
  • Interfaced with architectural firms, operations managers, and construction superintendents with respect to product knowledge and new construction details.
  • Capitalized on strong product knowledge to conduct field demonstrations and influence sell in and sell through to expand product placement.
  • Traveled monthly to conduct site visits and product knowledge training in various locations throughout the region to increase sales.
  • Provide world class customer service, product knowledge, vendor partnerships in order to provide solutions for customers.
  • Provided support through weekly store visits, training groups of 5-200 employees on product knowledge and selling strategies.
  • Field of experience is well diverse in product knowledge, training, channel distribution, and account management.
  • Achieved 90% average conversion rate on appointment sales through outstanding product knowledge and persuasive communication skills.
  • Develop and maintain sales materials and stay current on product knowledge based on launch of new inventory.
  • Serve as company expert on rate plans, coverage area, product knowledge/pricing features, etc.
  • Conducted local and regional product knowledge classes resulting in a 22% growth in laminate sales.
  • Demonstrate technical selling skills and product knowledge displaying an effective presentation to existing & potential clients.
  • Conducted on-site training meetings to bolster building material product knowledge for existing and new customers.

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2. Sales Goals

high Demand
Here's how Sales Goals is used in Sales/Account Representative jobs:
  • Excelled in exceeding sales goals by implementing and executing territory business plans to drive territory performance.
  • Established business relationships with decision makers and achieved territory sales goals, and managed territory expenses.
  • Developed marketing plans and promotional schedules to ensure achievement of company sales goals.
  • Exceeded challenging sales goals through development of existing business utilizing market intelligence.
  • Customized and developed advertisements suitable to the business sales goals.
  • Negotiated sales payment arrangements to exceed competitive sales goals.
  • Augmented and supported an area, region, and/or territory in support of sales goals and in order to maximize business.
  • Succeeded as a sales leader through a series of increasingly responsible positions by continually exceeding sales goals and skill set requirements.
  • Achieved and surpassed all sales goals on a weekly, monthly and yearly basis; always earning a monthly bonus.
  • Exceeded sales goals by gaining new and driving existing shipping business during time of market downturn and recession.
  • Assumed an active role with distributors in the development and implementation of the mutually agreed strategic sales goals.
  • Managed a group of twelve Media Consultants in achieving sales goals by implementing a sales call process.
  • Excel under a high volume environment insuring customer satisfaction, solution selling and achievement of sales goals.
  • Achieved bonuses throughout the year for obtaining sales goals as well as meeting my variable sales commission.
  • Worked closely with District Managers to achieve current marketing sales goals for the month and year.
  • Maintained all sales goals with integrity, possessed strong attention to details and conversational selling skills.
  • Travel to regional markets, always meeting the sales goals given or surpassing them greatly.
  • Managed sales pipeline to meet and exceed sales goals on a monthly and quarterly basis.
  • Researched industries to diversify our marketplace and developed sales strategies to meet targeted sales goals.
  • Required to meet ancillary sales goals for dental, vision, life and disability products.

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3. Customer Service

high Demand
Here's how Customer Service is used in Sales/Account Representative jobs:
  • Maximized profitability through execution of customer service, brand merchandising, promotional opportunities and advertising of Pepsi products to all accounts.
  • Maintained correspondence with distributors, engineers and IT, ensuring product integrity and optimum customer services.
  • Monitor daily/month to date and quarterly sales results/execution, business drivers/drainers and customer service performance.
  • Improved call center customer satisfaction results by providing excellent and accurate customer service.
  • Provided exemplary customer service to both brokers and clients by providing excellent problem resolution
  • Provided excellent customer service shown through high rate of account retention and customer satisfaction
  • Support account representatives by managing orders, delivery requirements and customer service.
  • Maintain quality control/satisfaction, constantly seeking new ways to improve customer service.
  • Provided exceptional customer service, establishing new clientele on a regular basis.
  • Resolve customer service issues with integrity and honesty, utilizing organizational values.
  • Provided unsurpassed customer service by ordering and/or delivering products to the customers.
  • Adhered to quality assurance guidelines in order to provide excellent customer service.
  • Exceeded customer care commitments, receiving several outstanding customer service awards.
  • Collaborated with coworkers about marketing strategies and customer service improvement opportunities.
  • Encouraged repeat business through excellent customer service and innovative computer applications.
  • Maintained level of superior commitment and customer service to all policyholders.
  • Maintain daily opening and closing of store* Customer service* Handled nightly deposits
  • Received numerous sales awards and recognition for exemplary customer service.
  • Conducted side-by-side selling and coaching on effective customer service delivery.
  • Maintained accounts through excellent customer service and consultation when needed.

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4. Sales Territory

high Demand
Here's how Sales Territory is used in Sales/Account Representative jobs:
  • Received corporate awards for increasing revenue in sales territory.
  • Reviewed and prepared new customer agreements for sales territory.
  • Managed a dedicated sales territory.
  • Set up new business accounts and sell office supplies by overseeing company's northern Utah and southern Idaho outside sales territory.
  • Managed sales and local marketing in sales territory covering over 50 retail accounts from Colorado Springs to Fort Collins.
  • Develop and manage sales territory that includes cold-calling, prospecting, follow-up, giving presentations and closing sales.
  • Assisted in the sales and marketing initiatives within the Philadelphia county sales territory for the two senior products.
  • Developed sales strategies and business plans for maintaining and growing $9M (annual) sales territory.
  • Maintained, built and created relationships with new and existing clients in assigned sales territory.
  • Managed sales territory and regional goals for a wide range of industrial products and equipment.
  • Worked under strict deadlines with a sales territory in excess of 120 accounts.
  • Achieved monthly/annual goals for growth of sales territory with existing and new customers.
  • Serviced a large sales territory, catering to all types of businesses.
  • Managed a sales territory generating $12.6 million in sales for 2008.
  • Manage all aspects of Northeast sales territory, consisting of 300+ accounts.
  • Received on the job training which led to a sales territory.
  • Perfect knowledge of product, market, and sales territory.
  • Developed the sales territory and close the sale with customers.
  • Exceeded sales quota every year in East Texas sales territory.
  • Administered sales territory of $1M+.

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5. New Accounts

high Demand
Here's how New Accounts is used in Sales/Account Representative jobs:
  • Conducted contract negotiations with established and new accounts.
  • Developed new accounts both individual and business accounts.
  • Solicited new accounts & maintained established accounts.
  • Identified profitable new accounts in assigned territory.
  • Maintain customer satisfaction and establish new accounts.
  • Conducted credit evaluations to establish new accounts.
  • Generated own pipeline by contacting new accounts within Southeast Territory of United States, soliciting business from Brokers in Southwest region.
  • Opened an average of twenty-five new accounts each month, while maintaining an existing customer base of over 300 customers.
  • Store inventory, open new accounts, customer service on all accounts, cash handling and balance out monthly sales.
  • Exceeded prior YTD by more than 100% by growing existing accounts and pursuing new accounts across the region.
  • Increased sales and added new accounts via client referrals, cold calls, distribution of marketing materials, etc.
  • Analyze current and future customer needs resulting in leads for other internal team members opening 12 new accounts.
  • Called on an established territory, maintain relationships with current customers and grow new accounts within the territory.
  • Procured New Accounts, Developed and Maintained Relationships with Building Managers, Managed Supplies, Assisted Window Technicians
  • Establish new accounts as well as maintaining existing ones through follow up calls and current product info.
  • Conducted prospecting, cold calling, and developing new accounts as well as working with current customers.
  • Make outbound sales calls for the purpose of converting, penetrating or retaining existing or new accounts.
  • Worked with new customers in the development of new accounts and the implementation of the new systems.
  • Acquired new accounts via cold calls, mailing catalog and sales follow up outreach to existing accounts.
  • Manage a wide range of internal processes which included, selling and setting up new accounts.

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6. Revenue Growth

high Demand
Here's how Revenue Growth is used in Sales/Account Representative jobs:
  • Meet and exceeded revenue growth and retention as well as increased overall customer satisfaction.
  • Developed marketing campaigns with clients to generate revenue growth and improve business.
  • Generated revenue growth for 5 consecutive years to $15M annually.
  • Achieved annual revenue growth of 20%.
  • Developed sales plans for assigned territory and implemented promotional marketing programs to maximize corporate and leisure revenue growth goals.
  • Audited agent/retailer sales results and key performance indicators to identify areas of opportunity to improve results on revenue growth.

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7. Sales Support

high Demand
Here's how Sales Support is used in Sales/Account Representative jobs:
  • Provided administrative sales support for new business pursuits and current business accounts for several Sales Managers.
  • Provided sales support to field representatives, including appointment management, follow-up and prospecting.
  • Provided daily administrative and sales support to outside sales representatives.
  • Generated sales revenue and provided sales support by inbound sales calls for Large Corporate Account's Employee Purchase Program.
  • Provide Product Marketing, Technical Product Training, New Product Introductions and Sales Support services to Retail Associates.
  • Provided sales support, and training to employees that boosted motivation to achieve established targeted goals.
  • Developed customer relationship with distribution channel, regional sales department, and sales support team.
  • Negotiated to achieve additional wall, shelf space supplying IRA data and sales support information.
  • Work closely with outside sales support to ensure adequate sales activities and company goals.
  • Coordinate and communicate with sales support, and marketing teams to meet sales goals.
  • Developed expertise in a wide range of sales and sales support functions.
  • Worked with Sales Support Engineers on resolving customer concerns and improving products.
  • Provide sales support, in-aisle training and merchandising oversight of HP products.
  • Provided administrative and sales support to the Director of Sales.
  • Work with Sales Support Engineers on all technical issues.
  • Promoted to Sales support within 6 mos.
  • Provide sales support to family owned business.
  • Provided sales support for senior management.
  • Provided after sales support with the focus on retention for all large, multi-location accounts.
  • Provide sales support for Federal Outside Sales at Symantec Corporation.

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8. Customer Base

high Demand
Here's how Customer Base is used in Sales/Account Representative jobs:
  • Monitor assigned customer base for changes in specific or regional business climate, including competitive market conditions.
  • Presented educational clinical presentations to enhance brand awareness and product value to customer base.
  • Enhance existing customer base by cultivating relationship with end users to identify new/current needs.
  • Developed relationships and cultivated continuing purchasing commitments with existing customer base.
  • Employed solutions-based selling methodologies to cross-sell into current account customer base.
  • Developed customer base through direct marketing and customer service.
  • Expanded business and serviced existing customer base.
  • Sell ServiceRenewal and expand customer base.
  • Retained and managed installed customer base.
  • Provided service to existing customer base and also grew the customer base with the acquisitions of new customers through sales calls.
  • Developed a pipeline of customers obtained through the existing customer base as well as prospects obtained through the company network.
  • Created and implemented marketing strategies to develop new markets and stimulate existing accounts, which increased customer base by 22%
  • Cultivated relationships with a new customer base in the social media and community manager industry and uncovered new customer needs.
  • Plan Implement and manage strategic sales, marketing & promotional campaigns designed to increase customer base and generate additional revenues.
  • Build effective and prosperous relationships with current customer base to ensure repeat business and referral of other sales prospects.
  • Develop and implement Marketing Plan which meets business goals of expanding customer base in the marketing area.
  • Managed a territory of 120 plus accounts and developed effective and strong relationships within my customer base.
  • Managed over a 120 working customer base while maintaining a 40% GP of $25k+ monthly
  • Analyze customer's retail inventory and their customer base to recommend plans for growth and improvement.
  • Presented new products and processes to keep R3 customer base relevant to their end users.

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9. New Clients

high Demand
Here's how New Clients is used in Sales/Account Representative jobs:
  • Developed and maintained positive relationships with established accounts and new clients.
  • Help generate new clients and sales by raising the profile of the business, through targeted promotional marketing campaigns and strategies.
  • Enlisted more than of 350 new clients for the companies various web optimization services over an 8 month time frame.
  • Targeted and penetrated a two county territory, marketing capital type office equipment to new clients and existing clients.
  • Utilize phone, face to face and email resources as means of communication with existing and new clients.
  • Set up accounts for company which consisted of new clients and loyal client base from previous positions.
  • Bring new clients to the company to increase market share, grow revenue and replace lost business.
  • Performed sales calls to land new clients seeking help with graphic, interactive and print design solutions.
  • Developed new clients via cold calling while maintaining existing client base for a direct mail company.
  • Exceed monthly sales goals by maintaining relationships with current clients as well as recruiting new clients.
  • Created social media promotion via Facebook and email resulting in several new clients for company.
  • Provided prompt policyholder services, and utilized multiple source prospecting system to obtain new clients.
  • Targeted and penetrated a three county territory, generating new clients and renewing existing clients.
  • Pursued new clients to broaden the client base and increase book of business.
  • Maintained high level of sales activities generating new clients and serving existing clients.
  • Developed relationships with new clients and assisted in maintaining their accounts.
  • Set up and organized sales meetings between management and new clients.
  • Handled high profile accounts and helped the company gain new clients.
  • Prospected new clients and maintained industrial, state and municipal accounts.
  • Formulated and managed new clients and built strong client relationships.

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10. Client Relationships

high Demand
Here's how Client Relationships is used in Sales/Account Representative jobs:
  • Generated new business and maintained client relationships with major pay-per-click direct advertisers and agencies.
  • Developed motivational strategies to exceed sales goals and provide building exceptional client relationships.
  • Enhanced client relationships applying excellent communication skills and successfully assessing their E-Business needs.
  • Expanded client relationships and facilitated referrals through partnership with other internal departments.
  • Cultivated client relationships within Southwest territory, providing customized solutions.
  • Retained client relationships and focused on new client acquisition
  • Serviced existing accounts while building client relationships.
  • Grow new client base through aggressive cold-calling and telephone solicitations while maintaining and strengthening current client relationships.
  • Established and maintained current client and potential client relationships by identifying and resolving client concerns.
  • Developed new business, as well as profitable long-term client relationships on the phone.
  • Develop and maintain current client and potential client relationships and records and information.
  • Prospected and developed client relationships for outside B2B sales of medical publications.
  • Increased new sales in existing territories and developed client relationships.
  • Focused on building and maintaining strong client relationships.
  • Establish client relationships and rapport.
  • Managed portfolio of new and existing client relationships Created marketing strategies for new and existing clients.
  • Key Highlights: Oversaw client relationships with 180 national account retail locations.
  • Marketed Anheuser Busch product line to retailers * Maintained and fostered client relationships * Consistently surpassed company sales goals

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11. Customer Relations

high Demand
Here's how Customer Relations is used in Sales/Account Representative jobs:
  • Retain major accounts in a highly competitive market through excellent customer relationship management and service.
  • Retained customer relationship with key accounts and developed new business opportunities with other products lines.
  • Represented and traveled to conferences for customer relationship management to promote and demonstrate products.
  • Developed new customer relations with policy reviews and referral programs.
  • Managed all clientele efficiently in Oracle customer relationship management software.
  • Developed and managed a report called customer relationship program.
  • Managed customer relationship and delivery of services to help grow, protect, and maintain existing revenue base.
  • Develop and implement customer relationship which includes plans in expanding service and sales with a diverse clientele.
  • Maintain a high level of communication as well as customer relations with outside companies and vendors.
  • Execute sales strategies, distribution, merchandising and customer relations for Green and Rock Co.
  • Leverage sales channels to develop new business, maintain and deepen existing customer relations.
  • Assisted CEO with special projects designed to improve customer retention and enhance customer relations.
  • Managed collections, billing, customer relations, sales and negotiations of new contracts.
  • Developed and maintain customer relations by ensuring customer needs are being met.
  • Handle all sales, service, and customer relations.
  • Procure new customer relations and office equipment sales.
  • Maintained customer relations for all accounts.
  • Established and delevoped customer relations with focus on maintaining corporate branding and all communications.
  • Ranked highest on a skills assessment in customer relations, flexibility, team player, account management and sales skills.

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12. Internet

high Demand
Here's how Internet is used in Sales/Account Representative jobs:
  • Maintained and converted business accounts to MCI Telecommunications and Internet Services.
  • Delivered oral and written presentations for print and Internet advertising.
  • Acted as Account Representative for catalog specialty wholesale and internet accounts, representing $200K in annual revenue.
  • Created database of clients through various sources such as cold calling, reverse directories, Internet searches etc.
  • Provide skin care education, tutorials and gratis for store employees to boost floor and internet sales.
  • Developed, designed Ad's for the business branding and growth using Yellow Book and Internet products.
  • Use the internet, phone, and one-on-one contact to receive orders for an e-commerce business.
  • Top sales representative in the company in 2001 for attorney web pages and internet marketing sales.
  • Promoted company and searched for future recruitment opportunities via Internet, newspaper and career fairs.
  • Displayed strong computer (Microsoft and Internet), organizational and teamwork skills.
  • Interview prospective clients to obtain data about their internet service and interest.
  • Call on new dealers for all their internet sales needs and service.
  • Job consists of weekly training via, internet on Hewlett Packard products.
  • Promoted within three months from Inside Sales Representative to Internet Sales Representative.
  • Service existing customers with internet uploads, vehicle information and pictures.
  • Up selling to existing Yellow Page advertisers and Internet Service advertising.
  • Use of internet to make changes and communicate with underwriters.
  • Sell print, internet and direct mail advertising.
  • Provide exceptional phone and internet service.
  • Canvass Leader in Print, Search Engine and Internet YellowPages, video, CRM, SEO, SEM, SEI.

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13. Account Management

high Demand
Here's how Account Management is used in Sales/Account Representative jobs:
  • Establish and drive local territory account management consistent with Johnson Controls North America and regional strategic direction.
  • Experienced at total account management including selling-in corporate programs & conducing corporate brand promotions.
  • Develop product sales forecasts from customer contacts, historical performance and Account Management input.
  • Performed diverse sales and account management services including field visits and extensive follow-up.
  • Reduced revenue loss by providing excellent product and account management.
  • Developed seminars to teach effective sales techniques and account management.
  • Generated repeat business through effective account management.
  • Account management of southeast and west coast sales territories simultaneously, resulting in 38% increase in software sales.
  • Provided account management, business development and customer service on-site for 30+ clients throughout the United States and Canada.
  • Performed account management functions, which included: customer service, collections, shipping status, and post-sales follow-up.
  • Employed Effective Account Management practices contributed to growth from 39 to 68 million dollars in the first year.
  • Conducted extensive training seminars on products for customers, offering high level of post-sale support and account management.
  • Performed account management functions such as logistics, customer service, freight claims, billing, and collections.
  • Performed account management activities such as pricing information, additions, billing and new account setup as needed.
  • Tasked with account management, sales support, product training, and product placement within the Midwest.
  • Target, track and acquire new and existing accounts Account Management, Customer retention Product education, selling
  • Account Management and sales to Ford and Lincoln Mercury dealers throughout the Chicago metro area.
  • Account management activities as needed, including pricing information, billing, pt satisfaction etc.
  • Facilitated customer account management, account planning and functioned as an extended sales team member.
  • Work with Account management teams and sales engineers to identify new Professional services revenue opportunities.

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14. Sales Reps

high Demand
Here's how Sales Reps is used in Sales/Account Representative jobs:
  • Even though many sales reps' business significantly declined post 911, I to be profitable for the company.
  • Traveled to Key Accounts in territory on a quarterly basis to present and train Sales Reps on company products.
  • Trained managers and sales reps as an ASR in the latest technology HP offered in their stores.
  • Team leader in charge of 5 sales reps; trained and developed sales reps in the field.
  • Increased sales by 25% in designated territory over previous sales reps covering the same area.
  • Encourage and oversee new sales reps. Was top sales producer my first month in the business.
  • Invoiced all orders and provided formal quotes for Outside Sales Reps for larger engineering projects.
  • Conduct product training and knowledge transfer for sales reps to facilitate customer engagement and sales.
  • Supplied sales and marketing support to a sales force of 8 regional sales reps.
  • Acted as a department supervisor to train and mentor new sales reps.
  • Work with sales reps to complete their ads in a timely basis.
  • Hired and trained four new sales reps in my department.
  • Produced proposals from information supplied by outside sales reps.
  • Support sales reps in adjacent geographic sales regions.
  • Coordinate delivery with customers and sales reps.
  • Communicate daily with sales reps.
  • Finished in top 10 sales reps on the West Coast in 2010.
  • Ranked in the top 5% of all sales reps each year.
  • Ranked #22 out of 123 inside sales reps for fiscal 2012.
  • Appointed Member of Covidien Top Ten Sales Reps Committee (2007).

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15. New Product Development

average Demand
Here's how New Product Development is used in Sales/Account Representative jobs:
  • Assisted the new product development team, based on customer specifications, through our on-site lab.
  • Worked with Project Engineers, assisting with new product development.
  • gross margins and inventory control > Selected all merchandise > responsible for new product development
  • Performed quarterly sales forecasting and competitive analyses to determine product performance levels and the need for new product developments and modifications.
  • Coordinated new product development activities, determined product pricing levels, created marketing material and coordinated trade show participation.
  • Collaborated with several teams to identify and execute sales and new product development opportunities.

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16. Customer Accounts

average Demand
Here's how Customer Accounts is used in Sales/Account Representative jobs:
  • Managed existing customer accounts, retained existing clients, renewed and expanded customer base within the assigned territory.
  • Provided cost analyses for business and customer accounts; complied and developed recommendations for budget requirements.
  • Developed, implemented and expanded the outside sales department while generating and servicing customer accounts.
  • Provided account maintenance to customer accounts regarding their beverage orders and troubleshoot repair tickets.
  • Record information about financial status of customer accounts and status of collection efforts.
  • Conducted daily business transactions for over 50 separate customer accounts.
  • Serviced customer accounts with outstanding customer service and relationship building.
  • Access and maintain customer accounts using a complex computerized database.
  • Manage customer accounts and identify customer needs.
  • Managed customer accounts and corresponding files.
  • Managed customer accounts for specific territory.
  • Maintained radio advertising customer accounts.
  • Supported Outside Sales Executives managing key accounts and/or at risk customer accounts, which included Philips Lighting Significant Accomplishments:.
  • Managed domestic and international customer accounts in order to facilitate the sale of the company's building material products.
  • Maintained customer accounts by working closely with Japanese parent company regarding competitive bidding, design and pricing of lamps.
  • Manage customer accounts using database; review and update records, process orders and maintain sales pipeline.
  • Leave notions in customer accounts to ensure that other agents can better assist customers with future calls.
  • Processed and maintained records of expense reports and assisted Accounting Team with customer accounts receivables.
  • Overcome objections and answer questions and concerns in an effort to create new customer accounts.
  • Initiate sales calls and serve as webmaster of large database of customer accounts.

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17. Trade Shows

average Demand
Here's how Trade Shows is used in Sales/Account Representative jobs:
  • Coordinated involvement at national conferences and trade shows Account Representative, Corporate and Agency Sales
  • Amplified visibility by representing publication at industry trade shows and other networking events.
  • Attended specific vertical market trade shows and seminars representing Advanced Network Systems.
  • Conducted business-to-business networking, including trade shows and industry forums.
  • Represented company at national and international trade shows.
  • Attend media trade shows like SEMA, MPMC Media Trade Conference, Performance Industry Show in Indianapolis, event races.
  • Attend several industry trade shows annually to introduce new products and to meet with prospective clients and provide demonstrations.
  • Participate in all sales related functions including new product launch Marketing events, customer training seminars and trade shows.
  • Performed product demonstrations at trade shows, supply center counter days, alarm companies and with product reps.
  • Traveled five to seven weeks of the year to conduct trade shows and serve customers face to face.
  • Prospected leads and generated new business: Participated in national Broadcaster trade shows including IBC and NAB.
  • Represent the company at trade shows and public speaking events and run the companies Social Media accounts.
  • Performed demonstrations at Trade Shows to increase company visibility and value in the products and services offered.
  • Traveled to NY & TX and trained distributors, worked trade shows, and gave company presentations.
  • Represented GAC at: continuing education courses, dental trade shows and dental specialty annual meetings.
  • Attended and represented company at industry trade shows and networking events to acquire new leads.
  • Spearheaded the introduction of mobile devices to the agricultural industry through trade shows and networking.
  • Attended Trade Shows and Oracle User Group Events & completed a software solution telesales course.
  • Promoted industry awareness by coordinating all aspects of event planning for industry trade shows.
  • Participate in trade shows and product demonstration events to promote Pita Pal products.

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18. Cold Calls

average Demand
Here's how Cold Calls is used in Sales/Account Representative jobs:
  • Graduated from inside sales program at accelerated pace by exceeding quotas regarding cold calls, emails and meetings booked each day.
  • Traveled throughout assigned region to prospect new leads and acquire accounts via referrals, cold calls, and sales seminars.
  • Averaged over 50 cold calls a day with Senior Managers, Directors, and Executives at a variety of companies.
  • Developed and maintained relationships with prospects and clients via marketing, cold calls, and presentations about AOC service offerings.
  • Generate sales and new business accounts by performing daily business to business canvassing cold calls and telephone follow ups.
  • Assigned diverse territory market within Chicago and LED sales team in cold calls and enrollment average 20+/day.
  • Performed cold calls, followed-up on leads, and established relationships to consistently reach 100% quota.
  • Conducted cold calls to gain new customers and maintained relationships with existing customers through calls and meetings.
  • Make cold calls and schedule meetings with customers to sell drill bits to primary decision makers.
  • Achieved and maintained 57% closing ratio on average 50-60 cold calls per day.
  • Develop and generate new client leads through prospecting, cold calls, networking etc.
  • Develop existing accounts while penetrating new customers via appointments and cold calls.
  • Developed new business accounts cold calls, in the field sales.
  • Exceed quota of cold calls and new business goals.
  • Conducted customer visits through cold calls and scheduled appointments.
  • Required to achieve 30-50 Cold Calls per week.
  • Generate new customers through cold calls and leads.
  • Managed a portfolio of accounts and $ in sales Executed daily cold calls to decision makers at (?)
  • Managed, maintained and handled administrativework along with making cold calls for over 100 companies every day.
  • generated all sales leads through cold calls, market research, referrals, and trade show attendees.

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19. Phone Calls

average Demand
Here's how Phone Calls is used in Sales/Account Representative jobs:
  • Averaged 125 telephone calls per day communicating with clients, vendors, and sales representatives.
  • Worked with existing accounts and brought in new customers through incoming and outgoing phone calls.
  • Solicit new business through telemarketing, follow-up phone calls, and direct mail efforts.
  • Communicated with customers through in person visits, phone calls and e-mails.
  • Answered and screened customer's phone calls for Account Managers.
  • Answered and responded to large volume telephone calls from customers.
  • Answered inbound telephone calls requesting information on products and pricing.
  • Handled inbound and outbound phone calls to clients.
  • Manage channel sales through high volume phone calls.
  • Answered phone calls from current and new customers.
  • Answered incoming phone calls and transferred the call to the appropriate party.

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20. Retail Store

average Demand
Here's how Retail Store is used in Sales/Account Representative jobs:
  • Managed and maintained critical relationships with national retail stores.
  • Filled out detailed reports to record sales trends and customer feedback, and other product data from each retail store visit.
  • Performed sales visits at high-profile retail stores, including Costco, Best Buy, and Staples to ensure optimal profitability.
  • Increased sales productivity in local retail stores by positioning HP products within retailers to effectively grow market share and revenue.
  • Created various promotional campaigns in order to increase visibility, brand awareness, and value in retail stores locations.
  • Drive product sales at assigned retail stores, events and field promotional locations through product and customer interaction.
  • Traveled to area retail stores and provided HP computer and printer technical information to customers and store employees.
  • Train retail store associates to have great knowledge on electronics, such as TV's and computers.
  • Help customers with HP laptops, accessory, printers, and print supplies in a retail store.
  • Consulted with customers regarding store layout aided by seeking out our retail store design divisional expertise.
  • Brainstorm and Implement different solutions that will help the retail stores sell the services I promote.
  • Promote, market, and sell Hewlett Packard products in retail stores in the metro area.
  • Create consumer awareness, product brand preference, and product mind share at retail store level.
  • Direct PT Lumber sales and support of 50 retail stores supported by 1 distribution facility.
  • Provided weekly training to retail store representatives in Best Buy, Staples, and Costco.
  • Trained and demonstrated new product introductions to employees and customers in regional retail stores.
  • Represent lines to retailers for both chain and single retail stores.
  • Train retail store sales representatives on specific product features and benefits.
  • Represent Hewlett Packard in all retail stores in specified region.
  • Enhanced sales numbers and brand presence in retail stores.

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21. Product Sales

average Demand
Here's how Product Sales is used in Sales/Account Representative jobs:
  • Serviced National Accounts for product sales/merchandising and photo processing.
  • Serviced supermarket accounts to assure continued product sales and collaborated with store managers to promote new products and gain display space.
  • Radio Sales Representative for two premium radio station market leaders in the Baltimore Metro Market Digital Product Sales for Hearst Corp.
  • Account Executive responsibilities for top house account included consultative sales, management of revenue growth, and new product sales.
  • Assisted in maintaining business through streamlining logistical efforts in order to facilitate product sales in OBGYN offices, i.e.
  • Increased momentum of Panasonic consumer product sales through more than 200 national retail accounts in the Pacific Northwest.
  • Detailed new and existing products to increase GAC s product sales and market share to general dentists.
  • Managed Month End Accounting on supplies, comparing General Ledger Accounting with reports of product sales.
  • Attained 70% of all US product sales and seventy five percent of US product revenue.
  • Received recognition from HP on multiple occasions due to increased HP product sales in the area.
  • Delivered comprehensive sales presentations within the field, resulting in increased product sales and services.
  • Maximized HP DPI product sales and opportunities with account's top 10 customers.
  • Surpassed product sales quota by a two-year average of 75%.
  • Conducted small research surveys and referral QVR codes to increase product sales
  • Supervised 250 Independent Agents' behavior to increase product sales.
  • Represented Hewlett Packard by driving product sales at assigned events.
  • Drive product sales at assigned events through customer interaction.
  • Negotiated product sales with all major airlines in U.S..
  • Enter daily product sales into company computer program.
  • Increase product sales at assigned events.

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22. Business Development

average Demand
Here's how Business Development is used in Sales/Account Representative jobs:
  • Managed commission and incentive contractual budgets to identify ROI using business development and marketing plans.
  • Lead business development diversification into new markets totaling $6.2 million in incremental sales.
  • Full accountability for meeting and exceeding monthly and quarterly new business development goals.
  • Managed all sales and business development activities in a very large geographical territory.
  • Served as business development representative for finding and providing communications with customers.
  • Coordinated client meetings and presentations for new business development and product introduction.
  • Managed new business development and strategic planning maximizing growth and profitability.
  • Implemented several New Business Development Programs throughout the region.
  • Worked with organizations and associations for business development opportunities.
  • Served as account manager for multiple customers; sold company products by conducting new business development with current and new customers.
  • Owned, qualified, and developed opportunities passed from marketing, response specialist, inside sales, and business development representatives.
  • Identified and drove business development across all IBM systems with emphasis on business intelligence, database and ERP solutions.
  • Direct sales and business development with wholesale/retail florist's and small supermarket chains across the United States.
  • Worked with the Director of Business Development to develop market analysis, marketing and sales strategies.
  • Managed inventory, order entry, product fulfillment and business development at Gerber Technology & Bayer.
  • Act as business development person as well as sales & marketing.
  • Team leader for Houston business development sales team.
  • Performed sales, business development, and training to increase revenue for the company.
  • Assisted with new business development !

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23. Sales Process

average Demand
Here's how Sales Process is used in Sales/Account Representative jobs:
  • Participated in continuing education opportunities with intent to increase qualified customer contacts, enhance relationships and advance sales process.
  • Created and executed innovative sales processes and protocols to apply standardized methods and ensure positive outcomes.
  • Initiated sales process by scheduling appointments and making initial presentation.
  • Initiated sales process by presentation and understanding of account guidelines.
  • Executed sales process in the field to generate leads and opportunities, in order to convert business from competitive products.
  • Managed the sales process from presentation of products through installation, serving as a single point-of-contact for customers.
  • Side by side selling with new hires at Walmart locations to help them better understand the sales process.
  • Oversee the entire sales process from initial cold call to sales close and product delivery logistics.
  • Fill out credit applications, verify credit references, complete sales process and close loans.
  • Establish and maintain a robust sales pipeline and move opportunities through the sales process.
  • Managed a comprehensive sales process that exceeded company goals standards and increased sales.
  • Generated positive relationships with clients through the entire sales process and in-seat visitation.
  • Developed and executed market segment sales approach that streamlined the sales process.
  • Managed sales process in its entirety (lead generation to close).
  • Utilized and managed trade show techniques to promote the sales process.
  • Created a highly effective sales process with contract management and negotiations.
  • Applied the four-step sales process to bring new customers to purchase.
  • Managed every aspect of sales process from negotiation through turnover.
  • Trained in SPIN selling, and Johnson Controls sales process.
  • Created solutions and ensured smooth sales process.

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24. Prospective Customers

average Demand
Here's how Prospective Customers is used in Sales/Account Representative jobs:
  • Developed strong customer base within regional geographical area calling upon prospective customers by phone or in person visits.
  • Initiated cold-call contacts with prospective customers to introduce company products.
  • Conducted presentations for existing or prospective customers.
  • Analyzed the territory/market's potential and determines the value of existing and prospective customers' value to the organization.
  • Develop new brand exclusivity to customers * Cold calling on new prospective customers in the area of sales.
  • Travel throughout assigned territory to call on regular and prospective customers to solicit orders and discuss new business.
  • Represented company to clients and prospective customers in order to promote new product lines and services.
  • Promoted, created sales and secure orders from existing and prospective customers through a relationship-based.
  • Qualified retail store leads while communicating the core values of BBFB to new prospective customers.
  • Visit prospective customers at locations in the U.S. to discuss facility and equipment specific needs.
  • Obtained inquiries from interested and prospective customers to build and manage a successful portfolio.
  • Generated prospective customers through cold calls, networking and obtaining referrals from existing clients.
  • Conduct needs analysis, estimates and sold expanded services to existing and prospective customers.
  • Compiled own list of prospective customers from various sources, including cold calling.
  • Inform eligible current and prospective customers of promotions and new or upgraded products.
  • Investigate and troubleshoot customer service issues, and overcome objections of prospective customers.
  • Generated new business through proactive networking and cold calling to prospective customers.
  • Call on existing and prospective customers to identify liquid packaging needs.
  • Seek out, target and initiate contact with multiple prospective customers.
  • Worked with current and prospective customers.

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25. Customer Relationships

average Demand
Here's how Customer Relationships is used in Sales/Account Representative jobs:
  • Qualified, established, developed, and maintained customer relationships for relevant accounts within applicable sales territory.
  • Developed trusted customer relationships by anticipating customer needs, providing solutions and guidance related to business opportunities.
  • Established professional customer relationships based on trust; personally managed sales and installation coordination.
  • Created and maintained customer relationships based on integrity, honesty and excellent customer service.
  • Develop and maintain business-to-business customer relationships, including small and large commercial businesses.
  • Establish customer relationships with personnel such as purchasing, management and executives.
  • Developed strong customer relationships by assessing and responding to customer needs.
  • Established customer relationships and followed up with customers as needed.
  • Enhance customer relationships by proactively cross- selling and up-selling products.
  • Managed customer relationships and drove positive ongoing business interactions.
  • Developed many customer relationships to sustain Market Day purchases.
  • Maintained current client base and enhanced customer relationships.
  • Manage customer relationships and expectations during project engagements.
  • Developed strategies for long term customer relationships.
  • Developed and fostered strong customer relationships at multiple levels within an account ranging from CEO to administrative staff.
  • Manage customer relationships, present new and existing products, and define targets to promote sales growth.
  • Coordinated with Purchasing with new order bookings and continuing bringing value by building customer relationships.
  • Established customer relationships by cold-calling in person and by phone, exceeded monthly meeting quotas.
  • Helped with Customer Relations, as maintaining customer relationships, customer follow-ups and callbacks.
  • Established and maintained long-term customer relationships through prompt and courteous service.

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26. Technical Support

average Demand
Here's how Technical Support is used in Sales/Account Representative jobs:
  • Communicated with technical support for an alternative recommendation of product (temporarily) needed for customer.
  • Provided technical support for hydraulic fracturing and cementing applications to multiple accounts of varying sizes.
  • Provided technical support to emerging account customers.
  • Assisted customers with resolving product-related technical questions and service issues by working with the Technical Support and Service teams.
  • Assisted customers with technical support for faulty phones, invalid service, and dropped calls.
  • Provide 24/7 technical support in order to guarantee the highest customer support in the industry.
  • Provided technical support for the usage of metal roofing products.
  • Provide technical support, quality issues, and customer claims.
  • Provided technical support to customers during and after product purchases.
  • Provided technical support for Managers of all 48 contiguous states.
  • Provided technical support (TIER 1) for customers.
  • Supported Sales & Technical Support teams with research assistance.
  • Quote and technical support of Traveling Water Screen parts.
  • Provided technical support, trained employees.
  • Provided translation services and technical support for company's largest sales account, Accor, a French hotel management company.
  • Served as the primary customer contact for technical support subsequent to sales.

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27. Potential Customers

average Demand
Here's how Potential Customers is used in Sales/Account Representative jobs:
  • Gathered relevant underwriting information from potential customers and applied to insurers on behalf of said clients for desired products.
  • Worked to strategically target potential customers in order to grow new business through generating strong relationships with suppliers.
  • Established, developed and maintained strong business relationships with existing and potential customers in the assigned territory.
  • Formulate and implement marketing and advertising programs that successfully convert potential customers into longstanding and loyal customers.
  • Organized and promoted conferences/seminars increasing awareness of products and targeting potential customers.
  • Provided software demos for potential customers and provided proper documentation for review.
  • Develop pricing quotes and highlight promotional offers for potential customers.
  • Established good relationships and connections with potential customers.
  • Cultivate relationships with potential customers.
  • Complete paperwork for potential customers.
  • Promoted quickly to both setting appointments to going out and showing potential customers the available plans, and closed the deal.
  • Worked from home, calling potential customers, setting appointments for company reps to show the health and dental plans offered.
  • Influence future decision criteria by visiting customer sites and introducing new products and services to potential customers.
  • Expanded client base by marketing products to potential customers through presentations, proposals and product demonstrations.
  • Followed up with customers and potential customers to provide customer satisfaction, and prospect new business.
  • Initiated sales calls to current and potential customers to assure maximum utilization of TBS Services.
  • Conduct Demo Days for accounts and potential customers to showcase Fourteens new and current products.
  • Created price proposal's for existing and potential customers.
  • Trained customers and potential customers on new products.
  • Network and negotiate with potential customers.

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28. Annual Sales

average Demand
Here's how Annual Sales is used in Sales/Account Representative jobs:
  • Conducted monthly sales analysis and provided to the owner/president end-of-month, quarterly and annual sales figures to-date and out month projections.
  • Managed over 175 field employees with over $9 million dollars in annual revenues, exceeded quota in annual sales.
  • Managed major electronics subcontractor accounts in Texas, Minnesota, Massachusetts and Michigan with annual sales of $170M.
  • Manage territory sales of over 100 accounts in six states with annual sales of over $2 million.
  • Managed a territory covering Ohio, West Virginia, and Kentucky generating $2.1 million in annual sales.
  • Managed eight of the division's largest accounts with annual sales of approximately $2 million.
  • Created 16 new customers in Wisconsin Dells, generating $250,000 in new annual sales revenue.
  • Reviewed annual Sales $582 Million in monthly Profit & Loss Statements with 18 account managers.
  • Increased company business through generating sales volume of over $1M/annual sales over four year period.
  • Created and implemented customer specific logistics programs, generating $11 million incremental annual sales.
  • Lead the North American sales team responsible for $200 Million in annual sales.
  • Developed more than $2 million in annual sales for over 200 accounts.
  • Company has two manufacturing facilities and nearly $40 million in annual sales.
  • Document Supplies Account Representative, co-managed a $12M annual sales territory.
  • Attended annual sales training meeting in San Antonio, TX.
  • Increased annual sales by 20% in four major accounts.
  • Exceeded annual sales budget, ensuring effective marketing strategies.
  • Meet and exceed all monthly and annual sales quotas.
  • Achieved annual sales in excess of two million dollars.
  • Generated revenues to meet or exceed annual sales target.

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29. CRM

average Demand
Here's how CRM is used in Sales/Account Representative jobs:
  • Provided superior customer service for all personally secured clients and achieved exemplary CRM evidenced by strong repeat business.
  • Worked with senior management to implement a sales program for new P3T software enhancement and participated in CRM application development team.
  • Implemented and facilitated account changes and requirements; Performed appropriate account activities and duties within CRM.
  • Generated new business prospects that averages 15-20 accounts on a daily basis through a CRM database.
  • Maintained, updated, and tracked information in a CRM database and QuickBooks.
  • Utilized AdTaker CRM and production software tools to monitor and report sales performance.
  • Involved in customization process and lead tester of new SugarCRM database program.
  • Utilized internal hybrid CRM for reporting, forecasting, and sales tracking.
  • Experienced with CRM's, Microsoft Office, and creating financial modeling.
  • Navigated a complex CRM system to facilitate and maintain relationships with clientele.
  • Maintain detailed account records and contact logs using Tiger Paw Software CRM.
  • Trained sales & account representatives on new CRM software upon implementation.
  • Operate CRM technology to research accounts and uncover new business opportunities.
  • Maintain accurate and updated data within the CRM system.
  • Insure proper record keeping and tracking within CRM.
  • Managed the entire sales process, from lead generation, to the close and implementation stages using Sales Logix CRM Tool.
  • Executed CRM campaigns to cross-sell and up-sell new and existing products to Microsoft, Seagate and Epson subscribers.
  • Enter into CRM and Thrive Communicate and coordinate with outside sales representatives and district sales managers.
  • Utilized background check in- house systems interfaces: Beecheck 3.0, Sugar CRM.
  • Helped improve CRM content design while serving on national committee for Cingular Wireless.

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30. Key Decision Makers

low Demand
Here's how Key Decision Makers is used in Sales/Account Representative jobs:
  • Recognized by agency leaders for ability to establish working relationships with key decision makers.
  • Developed sales strategies to acquire new strategic accounts while presenting directly to CXO, IT directors and other key decision makers.
  • Contacted daily key decision makers, CEO, CFO and Sole Proprietors' to start sales cycle.
  • Obtained appointments with key decision makers within the financial, health, and insurance verticals.
  • Develop and maintain a pipeline of relationships with key decision makers.
  • Presented to C-level executives and other key decision makers.
  • Facilitated meetings with key decision makers for accounts.
  • Negotiated & renewed CCH major and multi-year contracts with key decision makers.

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31. Data Entry

low Demand
Here's how Data Entry is used in Sales/Account Representative jobs:
  • Initiated a variety of administrative duties including data entry, filing, and copying as directed by the inside sales supervisor.
  • Assisted in all areas of administrative work including data entry, receptionist duties, file organization and research and development.
  • Process and balance product orders, Accounts receivable, switchboard, weekly and monthly product reports, data entry.
  • Enhanced sales and marketing skills, as well as data entry with collections and daily aging sheets.
  • Performed data entry of orders for shipment to customers and resolved order issues.
  • Performed data entry, administrative and other general office duties.
  • Provided detailed data entry to ensure accuracy of all orders.
  • Enter test results into computerized databases and/or data entry books.
  • Performed data entry and entered bills/ vouchers.
  • Processed and reviewed all data entry for the affiliate and accounts receivable reporting systems.

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32. Sales Floor

low Demand
Here's how Sales Floor is used in Sales/Account Representative jobs:
  • Hit my quota in my only 2 quarters on the sales floor.
  • Engage in side by side selling on retail sales floor.
  • Assisted customers on the sales floor and over the phone.
  • Moved products from stockroom to sales floor.
  • Worked on retail sales floor as needed.
  • Managed the employees on the sales floor.
  • Demonstrate key differentiators to customers while providing the best possible experience through solution selling when assisting on the sales floor.

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33. Business Owners

low Demand
Here's how Business Owners is used in Sales/Account Representative jobs:
  • Demonstrated a valuable and complete advertising product to business owners.
  • Establish relationships with business owners.
  • Prepared and presented advertising proposal for business growth to business owners while maintaining a high standard of excellence.
  • Maintained a professional manner at all times while working closing with a variety of small/medium business owners.
  • Excelled in building strong relationships with local business owners often securing first time advertisers.
  • Provided individual bundle solutions for small business owners to help grow their business.
  • Managed, renewed and increased over 50 existing accounts of small business owners.
  • Work one-on-one with business owners to design and layout their yellow page ad.
  • Worked with small business owners to the large executive level service subscribers.
  • Install systems and provide training to business owners and all personnel.
  • Managed accounts and built up relationships with various business owners.
  • Performed product presentations for business owners, executives and staff.
  • Created sales marketing ads for new business owners.
  • Managed calendar for business owners and employees.
  • Received inbound customer calls of small business owners and developed network solutions for companies with an in-house IT staff.
  • Presented business owners with a yellow page advertising plan that wouldeffectively represent their goals and service.
  • Created relationships with numerous business owners.Key Contributions: Ability to open accounts with new vendors and increase sales.

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34. Sales Presentations

low Demand
Here's how Sales Presentations is used in Sales/Account Representative jobs:
  • Executed detailed sales presentations to entrepreneurs and corporate executives, resulting in meeting or exceeding sales goals.
  • Coordinated consultations and sales presentations to educate pathologists on technology and assay performance.
  • Conducted in-person and online demonstrations of software packages for high-level sales presentations.
  • Delivered sales presentations to company decision makers, managers, presidents.
  • Present sales presentations, negotiate pricing and monitor profitability.
  • Managed and delivered effective sales presentations for Trans Union, a credit reporting company, to Financial institutions, i.e.
  • Conducted sales presentations in meetings such as open enrollments and health fairs with current members and potential members.
  • Engaged in consultative sales presentations and demonstrations, quotations, orders, conferences, and on-site visits.
  • Coordinated lunch and dinner programs with physicians and external vendor partners for joint sales presentations and collaboration.
  • Devised and delivered high-impact sales presentations and proposals on genetic testing in OB/GYN specialties.
  • Utilize brand approved resources and promotional materials to be included in sales presentations.
  • Executed high impact sales presentations which led to a closing ratio over 40%
  • Led high-impact sales presentations to end-users and 3M channel partners.
  • Prospected and delivered executive-level sales presentations Created proposals and collaborated in developing new business and marketing strategies.
  • Designed and produced all marketing literature, sales presentations and high-level workflow diagrams for presentations and proposals.
  • Prepared price quotes, keep accounts current with A/R department, provide sales presentations, samples, and brochures for accounts
  • Prepared and made sales presentations to buyers.

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35. Outbound Calls

low Demand
Here's how Outbound Calls is used in Sales/Account Representative jobs:
  • Work with Diabetic patients all over to get supplies * Inbound/Outbound calls * Customer service * Bilingual sales and Customer service
  • Provided exemplary customer service and support to client base * Handled inbound and outbound calls to current or potential customers.
  • Make outbound calls with new and existing customers to establish their marketing needs and/ or increase sales and profits.
  • Make outbound calls to reactivate sales and/or provide market update and service needs to past leads and clients.
  • Prospected for new customers via outbound calls and mail with the goal of selling company products.
  • Top Sales on Direct Sales Team, conducting 100 - 200 Inbound/Outbound calls daily.
  • Developed and wrote new call script to more effectively close prospects on outbound calls.
  • Meet and exceeded the required 100 outbound calls a day to generate sales.
  • Initiated outbound calls to current BellSouth customers to update rate plans.
  • Handle inbound and outbound calls to customers concerning their business accounts.
  • Handled 50-75 inbound and outbound calls daily for prospective clients.
  • Place outbound calls to businesses to maintain or upgrade their account
  • Handled all inbound and outbound calls pertaining to cruise details.
  • Accomplished this by taking inbound and outbound calls.
  • Handled multitude of inbound and outbound calls.
  • Make outbound calls and schedule for agents
  • Handled 75-100 outbound calls per week covering the states of WY, DC, IL, SD, and ND.
  • Closed sales typically generated by Dell s web site, sales catalog and outbound calls.
  • Achieved customer satisfaction standards (POS surveys and mystery shops) Assisted customers with service inquires Answered inbound and outbound calls

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36. Depot

low Demand
Here's how Depot is used in Sales/Account Representative jobs:
  • Press, Die Shop, Foundry, Heat Treat and Packing, Depot, Shipping, Quality Control, and Engineering.
  • Worked directly with Home Depot Inventory Analysts to help introduce new items and replenish items to over 100's of stores.
  • Grow Business at the Home Depot by bringing in new contractors and converting all of their building material needs to the
  • Managed major retailer accounts as part of HP program including Best Buy, Office Depot, and Office Max.
  • Gained distribution of Italian patio products in the Home Depot account results of great customer relationship.
  • Maintained status and inventory with Costco, Office Depot, Staples, and Best Buy.
  • Assigned to Costco, OfficeMax, OfficeDepot, Circuit City and Best Buy accounts.
  • Anticipate Contractor needs and offer solutions through Home Depots available products and services.
  • Conducted in-home appointments for Home Depot customers in greater Syracuse NY area.
  • Received Home Depot's MVP of the year award 2011 and 2012.

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37. Company Products

low Demand
Here's how Company Products is used in Sales/Account Representative jobs:
  • Performed professional presentations or demonstrations of company products/services while on-site.
  • Promoted additional company products by up-selling on every call.
  • Managed distributors and direct dealers of company products.
  • Applied knowledge of products, pricing plans, competition, and marketing objectives to sell company products and services.
  • Promoted company products to five large teaching institutions with a combined market value of $2M in sales.
  • Demonstrated and utilizes a working knowledge of company products, policies, processes, and standards.
  • Increased sales of company products by 20% year over year, to $5.1 million.
  • Market and promote company products and services as per policy and procedures.
  • Drive company revenues, through all available company products and services.
  • Attend coaches/sports events & conventions to represent company products & services.
  • Demonstrated, merchandised, marketed, and advertised all company products.
  • Created opportunities to present and sell company products and services.
  • Supervised the use of company products at customer construction sites.
  • Market and advertise company products to various clients.

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38. Relationship Building

low Demand
Here's how Relationship Building is used in Sales/Account Representative jobs:
  • Required excellent skills in communication and relationship building with prospects.
  • Facilitated meetings for relationship building and expanded existing business.
  • Prospected clients through benefit selling techniques, analysis of client needs, and continual relationship building.
  • Developed and initiated new sales, prospecting, lead generation and relationship building strategies.
  • Maintained market share in a downed economy through relationship building and sales techniques.
  • Increased sales for HP products through relationship building and presentation.

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39. Current Customers

low Demand
Here's how Current Customers is used in Sales/Account Representative jobs:
  • Developed cold call sales initiatives, as well as strategies that increased business with current customers.
  • Focus on growth of current customers, bringing back valued customers, and opening new distributors.
  • Communicate with current customers over the phone to help meet their business' purchasing demands.
  • Increased sales revenue and market share with current customers and expanded into new markets.
  • Touch base with current customers and make follow-up calls with former clients.
  • Maintained and serviced current customers on a routine schedule and route.
  • Established new client accounts and maintained relationships with current customers.
  • Interfaced with potential and current customers through personal visits.
  • Set up accounts for new and current customers.
  • Maintain current customers through contract renewals and follow-ups.
  • Scheduled calls with prospects and current customers.
  • Build rapport with new and current customers.
  • Maintained on-going and consistent contact with current customers.

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40. Hewlett-Packard

low Demand
Here's how Hewlett-Packard is used in Sales/Account Representative jobs:
  • Increased sales at Hewlett-Packard events through product demonstration and targeted merchandising.
  • Trained newly hired retail associates on Hewlett-Packard devices and technologies.
  • Instructed Retail Sales Representatives, store employees, about Hewlett-Packard's products, promotions, warranties, and other general information.
  • Represent Hewlett-Packard at Best Buy, Staples, OfficeMax, and Wal-Mart stores, as well as at occasional special events.
  • Acted as an auxiliary Best Buy (#435) employee* Assisted with the sales and promotion of Hewlett-Packard innovations
  • Compiled data that aided Hewlett-Packard in designing future products and MarketSource in developing new sales techniques.
  • Trained employees on the latest Hewlett-Packard products and techniques on how to increase their sales.
  • Promote HP product and service and growing Hewlett-Packard market share across all retail channels.
  • Increased sales of Hewlett-Packard product through build relationships with customers.
  • Know key products of Hewlett-Packard (HP).
  • Created tutorials to educate clients on Hewlett-Packard products.
  • Represented Hewlett-Packard Managed marketing and sales of associated accounts
  • Developed and maintained a close trade relationship between Marketsource, Hewlett-Packard and the big box electronic retailers in the nation.
  • Conducted on-going individual and group training on client products, promotions and sales methodologies to internal Hewlett-Packard associates.
  • Trained retail sales associates on new products and key differentiators of Hewlett-Packard products.
  • Acted as a liaison between Hewlett-Packard and national retail managers.
  • Managed GM-level relationship with multiple retail accounts Drove sales for Hewlett-Packard in retail accounts Trained store representatives on Hewlett-Packard products and services

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41. Customer Complaints

low Demand
Here's how Customer Complaints is used in Sales/Account Representative jobs:
  • Handled customer escalations and ensured all customer complaints resolved with complete satisfaction of the customer.
  • Review and investigate to provide resolution for corrective actions initiated by customer complaints.
  • Fielded customer complaints by investigating problems and resolving them promptly and efficiently.
  • Resolve customer complaints by investigating problems; and developing a solution
  • Addressed and handled customer complaints, regarding pricing errors or items on back order.
  • Decreased daily customer complaints by 20% and improved customer relationship.
  • Handled customer complaints and worked with the plant to resolve problems.
  • Handled all customer service needs, billing issues and customer complaints
  • Answer customer complaints by email, or telephone.
  • Assisted the Quality Department with customer complaints.
  • Resolve customer complaints by investigating problems and developing solutions Submit orders by referring to price lists and product literature.

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42. Sales Contracts

low Demand
Here's how Sales Contracts is used in Sales/Account Representative jobs:
  • Managed relationships and negotiated sales contracts.
  • Worked in Sales Call Center; Qualified, communicated and negotiated sales contracts.
  • Prepare presentations, proposals, and sales contracts as needed or directed.
  • Prepared sales contracts for orders obtained, submitted orders for processing.
  • Prepared listing agreements, sales contracts, and comparative market analyses.
  • Prepare sales contracts for purchase orders and submit for processing.
  • Prepare proposals, presentations and sales contracts.

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43. Inventory Control

low Demand
Here's how Inventory Control is used in Sales/Account Representative jobs:
  • Managed inventory control systems that maintained inventory levels for automotive molders throughout North America, South America, and Overseas.
  • Assisted with inventory control counts of finished units for month end and for audit preparation.
  • service to accounts with regard to product distribution promotions, mer- chandising and inventory control.
  • Access client requirements and recommended Point-of-Sale systems, inventory control, database assimilation, online advertising, security software and E-commerce.
  • Store Manager* Servicing and Repairing Computers* Assisting Customers* Data Entry* Inventory control* Training Employees* Computer repairs* Assist with payroll
  • Balanced budgets, coordinated deliveries and successfully managed sales and labor goals by using effective inventory control procedures.

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44. Customer Orders

low Demand
Here's how Customer Orders is used in Sales/Account Representative jobs:
  • Liaised with Sales and Credit/Collections to process customer orders for three acquisition software businesses using customer databases and provided software entitlement.
  • Execute customer orders accurately and timely through corporate best practices.
  • Prepared estimates and processed customer orders.
  • Expedited customer orders and consolidated shipments.
  • Verified customer orders and delivery expectations.
  • Develop and track customer orders, troubleshoot problems faced by customers, and ensure full customer satisfaction.
  • Input customer orders, upgraded current products, and scheduled installations for both residential and business customers.
  • Processed customer orders, reviewed customers' account status and processed daily close out of invoices.
  • Enter customer orders into the system and track loads as required to ensure on time service.
  • Serve Customers, Generate, Place & Distribute Customer Orders, Maintain Inventory and Sales Materials.
  • Job required good communications skills for taking orders over telephone and following up on customer orders.
  • Placed customer orders and suggested related products or upgraded products to the customer to purchase.
  • Processed and expedited customer orders, using computer system to log and invoice.
  • File customer orders, payments, and finalized projects and sales.
  • Entered customer orders and tracked progress to ensure on-time delivery.
  • Develop, maintain, and negotiate all customer orders.
  • Input and follow up on customer orders.
  • Process customer orders via EDI, J.D.
  • Increased customer orders through up-selling and follow-up.
  • Schedule and supervise customer orders.

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45. Product Information

low Demand
Here's how Product Information is used in Sales/Account Representative jobs:
  • Conducted product information, company procedure and safety seminars to peers and management.
  • Present product information through speaking engagements at doctor association group meetings
  • Provided excellent customer service and product information/support.
  • Provide expertise, knowledge, and new product information of all Fourteen golf products to help accounts make informed decisions.
  • Communicate with the broker community regarding renewal rates, providing alternate quotes while explaining rate increases and product information.
  • Review all product information and keep contact via email and phone calls to update clients on availability and pricing.
  • Supported qualified prospects and customers by providing product information and quotes, and by successfully closing accounts.
  • Provided product information, availability, pricing, order status to international sales team and clientele.
  • Facilitate training events and train store employees on product information and sales techniques.
  • Provided complete product information/specs/samples, prior to closing new design orders.
  • Addressed customer inquiries, solving problems and providing new product information.
  • Provided product information on over 9,000 products.
  • Developed and maintained relationships with resellers, customers, and prospects; Displayed deep knowledge and product information.
  • Presented product information in an accurate manner while ensuring excellent customer service for customers at all times.

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46. Retail Accounts

low Demand
Here's how Retail Accounts is used in Sales/Account Representative jobs:
  • Managed inventory reports for various retail accounts and marketed Hallmark seasonal products.
  • Represented leading manufacturers of sporting goods to retail accounts.
  • Motivated and trained sales teams from various retail accounts to drive sales of client's products.
  • Maintained all chain and retail accounts with services such as store resets and promotional sales.
  • Acquire mid-size to large retail accounts through cold calling, inside sales leads and prospecting.
  • Managed 80% of top Arizona retail accounts and executed against ambitious sales goals.
  • Maintain prime mass display locations in retail accounts heavily surveyed by RNDC suppliers.
  • Managed a portfolio of product lines pertaining to agriculture chemical packaged goods retail accounts for this northwest distributor.
  • Managed retail accounts in Southern Maine territory for leading calendar, postcard and souvenir distributor.

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47. Purchase Orders

low Demand
Here's how Purchase Orders is used in Sales/Account Representative jobs:
  • Developed a new standard operating procedure for purchase orders.
  • Analyzed contracts and purchase orders ensuring account profitability.
  • Delivered price quotations and processed purchase orders.
  • Supported Sales Team in fulfilling/reviewing purchase orders; reviewed pricing and orders specs for accuracy and distributed to vendors for fulfillment.
  • Created purchase orders via email and phone for 100+ clients in a timely and effective manner.
  • Diagnose shipping distributions and work with accounting department to issue purchase orders and oversee customer invoices.
  • Prepared proposals, quotes, confirmation orders, purchase orders, and invoices.
  • Process purchase orders, set up shipments with carriers and manage shipping documents.
  • Prepared quotes, received purchase orders and prepared for order entry department.
  • Received new merchandise and proofed with purchase orders and special order forms.
  • Answer calls, input verbal, online and emailed purchase orders.
  • Audited all purchase orders that were entered by operations team.
  • Produced sales orders, service contracts, and purchase orders.
  • Prepare and submit all Purchase Orders for various vendors.
  • Canceled, deferred and rescheduled purchase orders.
  • Initiated new sales and processed purchase orders.
  • Place purchase orders for office services.
  • Processed and expedited purchase orders, and acknowledgements to ensure timely deliveries and accurate pricing.
  • Reviewed purchase orders against shipments to eliminate discrepancies and/or customer chargebacks.
  • Create all purchase orders and send to vendor and monitor all orders to ensure on time shipping, delivery, etc.

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48. OEM

low Demand
Here's how OEM is used in Sales/Account Representative jobs:
  • Maintained OEM relationships during a difficult time when Kodak launched competitive digital products.
  • Represented a Fortune 500 customer in the sale of OEM PC notebooks, which generated $88 million in gross sales.
  • Developed and maintained product BOM designs for military, embedded systems, and OEM server based customers for qualification.
  • Managed new product development for OEM platforms, from concept stage to final production.
  • Identify and resolve technical lubricant related issues for OEM applications.
  • Interact with OEM suppliers and reps, attend sales meetings.
  • Wholesale oem and aftermarket auto parts sales, customer relations, customer database maintenance
  • Provided sales representation for multiple global OEMs that supported several Sales Management teams with various product lines.
  • Established relationships with potential resellers/VARS, OEM's, CLEC's and Telco Service Providers.
  • Tasked to initiate and develop new OEMs such as Praxair, Inc. worldwide.

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49. Customer Interactions

low Demand
Here's how Customer Interactions is used in Sales/Account Representative jobs:
  • Facilitated launch of successful pilot program to streamline customer interactions and opportunities.
  • Resolved pricing situations encountered during customer interactions using current sales policies.
  • Leveraged assisted customer interactions to increase sales.
  • Maintained friendly and professional customer interactions.

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50. Costco

low Demand
Here's how Costco is used in Sales/Account Representative jobs:
  • Traveled to Costco, Wal-Mart, Best Buy, Staples and OfficeMax.

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20 Most Common Skill for a Sales/Account Representative

Product Knowledge19%
Sales Goals14.3%
Customer Service13.8%
Sales Territory9.4%
New Accounts8.3%
Revenue Growth5.4%
Sales Support4%
Customer Base3.8%

Typical Skill-Sets Required For A Sales/Account Representative

RankSkillPercentage of ResumesPercentage
1
1
Product Knowledge
Product Knowledge
15.2%
15.2%
2
2
Sales Goals
Sales Goals
11.4%
11.4%
3
3
Customer Service
Customer Service
11.1%
11.1%
4
4
Sales Territory
Sales Territory
7.5%
7.5%
5
5
New Accounts
New Accounts
6.6%
6.6%
6
6
Revenue Growth
Revenue Growth
4.3%
4.3%
7
7
Sales Support
Sales Support
3.2%
3.2%
8
8
Customer Base
Customer Base
3.1%
3.1%
9
9
New Clients
New Clients
2.1%
2.1%
10
10
Client Relationships
Client Relationships
2%
2%
11
11
Customer Relations
Customer Relations
1.8%
1.8%
12
12
Internet
Internet
1.5%
1.5%
13
13
Account Management
Account Management
1.5%
1.5%
14
14
Sales Reps
Sales Reps
1.4%
1.4%
15
15
New Product Development
New Product Development
1.4%
1.4%
16
16
Customer Accounts
Customer Accounts
1.4%
1.4%
17
17
Trade Shows
Trade Shows
1.3%
1.3%
18
18
Cold Calls
Cold Calls
1.1%
1.1%
19
19
Phone Calls
Phone Calls
1.1%
1.1%
20
20
Retail Store
Retail Store
1%
1%
21
21
Product Sales
Product Sales
1%
1%
22
22
Business Development
Business Development
1%
1%
23
23
Sales Process
Sales Process
0.9%
0.9%
24
24
Prospective Customers
Prospective Customers
0.9%
0.9%
25
25
Customer Relationships
Customer Relationships
0.9%
0.9%
26
26
Technical Support
Technical Support
0.9%
0.9%
27
27
Potential Customers
Potential Customers
0.9%
0.9%
28
28
Annual Sales
Annual Sales
0.9%
0.9%
29
29
CRM
CRM
0.9%
0.9%
30
30
Key Decision Makers
Key Decision Makers
0.8%
0.8%
31
31
Data Entry
Data Entry
0.8%
0.8%
32
32
Sales Floor
Sales Floor
0.8%
0.8%
33
33
Business Owners
Business Owners
0.7%
0.7%
34
34
Sales Presentations
Sales Presentations
0.6%
0.6%
35
35
Outbound Calls
Outbound Calls
0.6%
0.6%
36
36
Depot
Depot
0.6%
0.6%
37
37
Company Products
Company Products
0.5%
0.5%
38
38
Relationship Building
Relationship Building
0.5%
0.5%
39
39
Current Customers
Current Customers
0.5%
0.5%
40
40
Hewlett-Packard
Hewlett-Packard
0.5%
0.5%
41
41
Customer Complaints
Customer Complaints
0.5%
0.5%
42
42
Sales Contracts
Sales Contracts
0.5%
0.5%
43
43
Inventory Control
Inventory Control
0.4%
0.4%
44
44
Customer Orders
Customer Orders
0.4%
0.4%
45
45
Product Information
Product Information
0.4%
0.4%
46
46
Retail Accounts
Retail Accounts
0.4%
0.4%
47
47
Purchase Orders
Purchase Orders
0.4%
0.4%
48
48
OEM
OEM
0.4%
0.4%
49
49
Customer Interactions
Customer Interactions
0.4%
0.4%
50
50
Costco
Costco
0.4%
0.4%

77,331 Sales/Account Representative Jobs

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