Post job
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Sales administrative coordinator skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Dr. Mike Peterson Ph.D.,
Anne McConnell Ph.D.
Below we've compiled a list of the most critical sales administrative coordinator skills. We ranked the top skills for sales administrative coordinators based on the percentage of resumes they appeared on. For example, 8.0% of sales administrative coordinator resumes contained crm as a skill. Continue reading to find out what skills a sales administrative coordinator needs to be successful in the workplace.

15 sales administrative coordinator skills for your resume and career

1. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how sales administrative coordinators use crm:
  • Manipulated data from Excel spreadsheets, merge/purged against existing data, and imported into Pivotal Relationship CRM system.
  • Prepared and consolidated reports from various CRM's to Excel and presented with feedback via SFDC.

2. Purchase Orders

Here's how sales administrative coordinators use purchase orders:
  • Provided in-house sales team and field representatives with administrative support in regard to purchase order fulfillment and account relationship maintenance.
  • Receive and distribute quotes and purchase orders after verification of correct specifications, drawing information and customer needs.

3. Travel Arrangements

Here's how sales administrative coordinators use travel arrangements:
  • Processed and submitted expense reports, coordinated all travel arrangements, managed calendars and maintained regional sales rosters.
  • Provided high-level administrative support by maintaining the executive's calendar, organizing calendar and travel arrangements.

4. Administrative Tasks

Here's how sales administrative coordinators use administrative tasks:
  • Assisted with customer service duties including; receiving service calls for new work and assisting in weekly administrative tasks.
  • Carried out all administrative tasks such as data input, processing information, completing paperwork and filing documents.

5. Expense Reports

Here's how sales administrative coordinators use expense reports:
  • Performed standard administrative duties such as database maintenance, filing, expense reports, supply orders, and answering incoming calls.
  • Travel plans, plan national sales meetings, plan and coordinate busy calendars, process expense reports and check requests.

6. Sales Proposals

Here's how sales administrative coordinators use sales proposals:
  • Write sales proposals, process all Government PO's.
  • Assisted in contract development and sales proposals.

Choose from 10+ customizable sales administrative coordinator resume templates

Build a professional sales administrative coordinator resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your sales administrative coordinator resume.

7. Customer Database

A customer database is a way of ensuring information and data of customers stay updated. It helps encourage repeat business by building loyalty. The database includes contact information like the client's name, physical address, email address, and phone number.

Here's how sales administrative coordinators use customer database:
  • Provided vendor and contract management, generated quotes and leads, created and maintained lead/customer databases using Microsoft Excel.
  • Manage customer database, including updates and distribution of monthly reports.

8. Sales Reps

Here's how sales administrative coordinators use sales reps:
  • Handled all customer service and scheduling of 90+ field sales reps, including all correspondence, whether via email or telephone.
  • Managed Residential Sales campaign code matrix including initiation of development from IT to notifying Marketing, Residential Sales Reps and SOST.

9. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how sales administrative coordinators use logistics:
  • Prepared confirmation e-mail regarding logistics for interview process and procedures.
  • Coordinate delivery between Logistics and the customer.

10. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how sales administrative coordinators use payroll:
  • Optimized operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.
  • Calculated and edited commissions for sales department bi-weekly and submitted to payroll.

11. Customer Inquiries

Here's how sales administrative coordinators use customer inquiries:
  • Assisted the Direct Response (DR) Advertising team with reports, tracking, customer inquiries, etc.
  • Perform rate quotes for external customer inquiries, as well as, overseas internal offices.

12. Sales Support

Sales support refers to a variety of functions that help sales reps focus on selling and closing deals. Sales support performs a variety of tasks that result in faster sales cycles, lower costs, and higher revenue. Sales support tasks include interviewing and tracking sales leads, matching offers to sales packages, monitoring sales and sales team performance, collecting sales data, providing training and customer service, and managing customers.

Here's how sales administrative coordinators use sales support:
  • Provided all closing coordination and residential sales support for developed projects.
  • Provided sales support and customer service for all internationally contracted business.

13. Customer Accounts

Here's how sales administrative coordinators use customer accounts:
  • Managed 25 Consolidated Returns customer accounts.
  • Generated and created reports involving both past due and open orders, customer accounts and delivery status for appropriate departments.

14. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how sales administrative coordinators use salesforce:
  • Created performance reports containing Salesforce activity used for forecasting.
  • Created accounts, contacts, and opportunities resulting in the successful execution of customer contracts in Salesforce.

15. Customer Support

Here's how sales administrative coordinators use customer support:
  • Developed and Designed key account, especially semiconductor related industry, consists of account set up and continuous customer support.
  • Coordinate and execute all functions required to ensure regional productivity including expenses, bill payment and customer support.
top-skills

What skills help Sales Administrative Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on sales administrative coordinator resumes?

Dr. Mike Peterson Ph.D.Dr. Mike Peterson Ph.D. LinkedIn profile

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What sales administrative coordinator skills would you recommend for someone trying to advance their career?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would encourage someone taking a gap year to branch out, seeking work experiences and employment situations that expose them to new skills and allow them to interact with a diverse set of people. Sometimes we find ourselves in a bubble-communicating with the same people, who tend to share the same ideas-and a gap year provides the opportunity to extend beyond that. Employers value employees who have open, flexible minds, and seeking out experiences that demonstrate that openness can be helpful.

What type of skills will young sales administrative coordinators need?

Angela Robbins Ph.D.Angela Robbins Ph.D. LinkedIn profile

Associate Professor of History, Meredith College

History majors are in high demand in government, business, and non-profits because of the knowledge and skills they gain in the classroom. History majors, in particular, are especially good at contextualizing-that is, explaining how an event or discussion fits within the big picture. This includes how things that are going on today-such as the Capitol riot on January 6-connects to the Constitution, the balance of powers, the way democracy works, and related issues such as the implications of propaganda and misinformation. This goes well beyond merely expressing an opinion or debating two sides of an issue. Students of history do their research and practice skills of analysis, collecting and scrutinizing evidence rather than taking something at face value or only relying on a single source. We take sources apart to evaluate the credentials of their creators and search for bias. We examine sources from various creators so we take into account multiple experiences and points of view. Then we synthesize-or bring the sources together-in order to communicate what it all means. These skills are desired by employers and translate well into many careers and work environments. Seeking good evidence to answer questions and solve problems, whether that's in the classroom today or working with clients later, is a skill that employers highly value.

Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.

What technical skills for a sales administrative coordinator stand out to employers?

Christi Patton Luks

Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology

I've always felt that the most important thing we teach our students is problem-solving skills. The students who can readily relate the theory to their practical experience to develop new solutions are the most valuable. Engineering students that are active on design teams or took advantage of internships and co-ops are in great position for this.

What soft skills should all sales administrative coordinators possess?

Brandy BaileyBrandy Bailey LinkedIn profile

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.

List of sales administrative coordinator skills to add to your resume

Sales administrative coordinator skills

The most important skills for a sales administrative coordinator resume and required skills for a sales administrative coordinator to have include:

  • CRM
  • Purchase Orders
  • Travel Arrangements
  • Administrative Tasks
  • Expense Reports
  • Sales Proposals
  • Customer Database
  • Sales Reps
  • Logistics
  • Payroll
  • Customer Inquiries
  • Sales Support
  • Customer Accounts
  • Salesforce
  • Customer Support
  • Sales Contracts
  • Sales Process
  • Sales Orders
  • Trade Shows
  • PowerPoint
  • Event Planning
  • Sales Data
  • Order Entry
  • Customer Orders
  • Front Desk
  • HR
  • Office Equipment
  • Customer Issues
  • QuickBooks
  • Sales Presentations
  • Order Processing
  • RFP
  • Conference Calls
  • AS400
  • ISO
  • Inventory Control
  • Delphi
  • SharePoint
  • Business Cards
  • Office Operations
  • Forwarders
  • Multi-Line Phone System
  • A/R
  • Customer Relations
  • Executive Management
  • CRS
  • Credit Applications

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse office and administrative jobs