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Sales administrative coordinator skills for your resume and career
15 sales administrative coordinator skills for your resume and career
1. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Manipulated data from Excel spreadsheets, merge/purged against existing data, and imported into Pivotal Relationship CRM system.
- Prepared and consolidated reports from various CRM's to Excel and presented with feedback via SFDC.
2. Purchase Orders
- Provided in-house sales team and field representatives with administrative support in regard to purchase order fulfillment and account relationship maintenance.
- Receive and distribute quotes and purchase orders after verification of correct specifications, drawing information and customer needs.
3. Travel Arrangements
- Processed and submitted expense reports, coordinated all travel arrangements, managed calendars and maintained regional sales rosters.
- Provided high-level administrative support by maintaining the executive's calendar, organizing calendar and travel arrangements.
4. Administrative Tasks
- Assisted with customer service duties including; receiving service calls for new work and assisting in weekly administrative tasks.
- Carried out all administrative tasks such as data input, processing information, completing paperwork and filing documents.
5. Expense Reports
- Performed standard administrative duties such as database maintenance, filing, expense reports, supply orders, and answering incoming calls.
- Travel plans, plan national sales meetings, plan and coordinate busy calendars, process expense reports and check requests.
6. Sales Proposals
- Write sales proposals, process all Government PO's.
- Assisted in contract development and sales proposals.
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A customer database is a way of ensuring information and data of customers stay updated. It helps encourage repeat business by building loyalty. The database includes contact information like the client's name, physical address, email address, and phone number.
- Provided vendor and contract management, generated quotes and leads, created and maintained lead/customer databases using Microsoft Excel.
- Manage customer database, including updates and distribution of monthly reports.
8. Sales Reps
- Handled all customer service and scheduling of 90+ field sales reps, including all correspondence, whether via email or telephone.
- Managed Residential Sales campaign code matrix including initiation of development from IT to notifying Marketing, Residential Sales Reps and SOST.
9. Logistics
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
- Prepared confirmation e-mail regarding logistics for interview process and procedures.
- Coordinate delivery between Logistics and the customer.
10. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Optimized operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.
- Calculated and edited commissions for sales department bi-weekly and submitted to payroll.
11. Customer Inquiries
- Assisted the Direct Response (DR) Advertising team with reports, tracking, customer inquiries, etc.
- Perform rate quotes for external customer inquiries, as well as, overseas internal offices.
12. Sales Support
Sales support refers to a variety of functions that help sales reps focus on selling and closing deals. Sales support performs a variety of tasks that result in faster sales cycles, lower costs, and higher revenue. Sales support tasks include interviewing and tracking sales leads, matching offers to sales packages, monitoring sales and sales team performance, collecting sales data, providing training and customer service, and managing customers.
- Provided all closing coordination and residential sales support for developed projects.
- Provided sales support and customer service for all internationally contracted business.
13. Customer Accounts
- Managed 25 Consolidated Returns customer accounts.
- Generated and created reports involving both past due and open orders, customer accounts and delivery status for appropriate departments.
14. Salesforce
Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.
- Created performance reports containing Salesforce activity used for forecasting.
- Created accounts, contacts, and opportunities resulting in the successful execution of customer contracts in Salesforce.
15. Customer Support
- Developed and Designed key account, especially semiconductor related industry, consists of account set up and continuous customer support.
- Coordinate and execute all functions required to ensure regional productivity including expenses, bill payment and customer support.
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What skills help Sales Administrative Coordinators find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on sales administrative coordinator resumes?
What sales administrative coordinator skills would you recommend for someone trying to advance their career?
Anne McConnell Ph.D.
Professor, West Virginia State University
What type of skills will young sales administrative coordinators need?
Associate Professor of History, Meredith College
Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.
What technical skills for a sales administrative coordinator stand out to employers?
Christi Patton Luks
Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology
What soft skills should all sales administrative coordinators possess?
List of sales administrative coordinator skills to add to your resume

The most important skills for a sales administrative coordinator resume and required skills for a sales administrative coordinator to have include:
- CRM
- Purchase Orders
- Travel Arrangements
- Administrative Tasks
- Expense Reports
- Sales Proposals
- Customer Database
- Sales Reps
- Logistics
- Payroll
- Customer Inquiries
- Sales Support
- Customer Accounts
- Salesforce
- Customer Support
- Sales Contracts
- Sales Process
- Sales Orders
- Trade Shows
- PowerPoint
- Event Planning
- Sales Data
- Order Entry
- Customer Orders
- Front Desk
- HR
- Office Equipment
- Customer Issues
- QuickBooks
- Sales Presentations
- Order Processing
- RFP
- Conference Calls
- AS400
- ISO
- Inventory Control
- Delphi
- SharePoint
- Business Cards
- Office Operations
- Forwarders
- Multi-Line Phone System
- A/R
- Customer Relations
- Executive Management
- CRS
- Credit Applications
Updated January 8, 2025