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Sales administrator/administrative assistant skills for your resume and career
15 sales administrator/administrative assistant skills for your resume and career
1. Reservations
- Reserved Limo reservations and amenities for Convention clients.
- Booked individual reservations for the Business Travel Manager.
2. Word Processing
- Prepared presentation materials utilizing word processing and Publisher software.
- Used word processing to create letter, memorandums, reports, and other correspondence, filed, and faxed numerous documents.
3. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Perform accurate and timely data entry and validation to support sales operations.
- Handled general data entry and digitizing information for web designers.
4. PowerPoint
- Prepared District Newsletter, PowerPoint presentation & other documents as required every month in highly professional layout using Microsoft Word.
- Prepared correspondence, weekly/quarterly sales reports, PowerPoint presentations, assisted Eastern Division salesmen with correspondence and sales materials.
5. Phone Calls
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
- Provide administrative/secretarial support, which includes answering and screening telephone calls, assisting/greeting visitors, and office supply management.
- Receive inbound telephone calls and email correspondence, directing appropriately among sales and catering managers.
6. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Facilitate productive office environment, process payroll using QuickBooks software, set appointments and suggestively sell based on customer need
- Collaborated with consignment artists and calculated their payroll.
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- Provided sales and administrative support to president and vice-president, including high-level correspondence, creating documents for presentations and travel arrangements.
- Provided clerical and administrative support to department manager and director; coordinated appointment schedules and travel arrangements; prepared expense reports.
8. Purchase Orders
- Compiled marketing reports, prepared purchase orders and created product promotion plans for Canon calculators and Toshiba telephone system products.
- Provide customer sales support Contribute research and technical information to increase sales Create purchase orders and managed inventory
9. Sales Process
- Call on leads to identify the decision makers for the targeted customers in order to begin sales process.
- Prepare sales related documents throughout the sales process (proposals, contracts, and letters of intent).
10. Office Equipment
- Coordinated and prepared forms and documents for administrative activities such as office equipment and maintenance as required.
- Order printer/office machine supplies and troubleshoot mechanical problems; update/purchase office equipment as new computer technology advances.
11. Expense Reports
- Processed monthly expense reports, maintained conference/training room schedules and conducted office safety inspection to ensure OSHA compliance.
- Processed and prepared expense reports and reconciled monthly corporate card statements for submission to finance department for payment.
12. Customer Support
- Provided customer support and developed tracking systems to facilitate International Export product sales.
- Provided administrative and customer support by communicating with guests via telephone and email.
13. Banquet Event Orders
- Facilitated distribution of banquet event orders and group resumes.
- Organize and distribute any new or updated banquet event orders enabling all departments to be current and up to date.
14. Sales Proposals
- Created Sales proposals, administrative duties for the Vice President and Regional Manager, worked with over 40 sales reps.
- Supported the marketing team, traffic, and administration with promotion requests, sales proposals, and social media inquiries.
15. Customer Database
A customer database is a way of ensuring information and data of customers stay updated. It helps encourage repeat business by building loyalty. The database includes contact information like the client's name, physical address, email address, and phone number.
- Coordinated monthly marketing correspondence to past customer database, holiday marketing to agents and builder accounts.
- Maintained customer database by inputting customer profile and updates.
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What skills help Sales Administrator/Administrative Assistants find jobs?
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What skills stand out on sales administrator/administrative assistant resumes?
Professor, Ohio University
What sales administrator/administrative assistant skills would you recommend for someone trying to advance their career?
Dr. Jacqueline Abernathy
Assistant Professor, Tarleton State University
Unfortunately, because of economic realities, a lot of students just take the year off to work and they work in a job where a year of experience won't necessarily count for much (if anything) when they graduate with their expected degree. This goes for both high school graduates and college graduates taking a break before their next degree. I've read the arguments about the benefits of taking a gap year, but aside from students that are on a waiting list for a prestigious program who just have time to kill, I personally find the concept of a gap year to be ill-advised as a general rule, more so between an undergraduate degree and masters or masters and doctorate. Often times the pitfalls outweigh the benefits at any stage. It just presents an opportunity for life to get in the way of something a student knows they want to do, or it delays it. Someone fresh out of high school taking a gap year to get a skill that they think will benefit them in their career after graduation might find themselves in a completely different career by the time they graduate. And university graduates who plan to further their education- taking a break or just working for a while before graduate school can put them at a disadvantage. Taking a break makes graduate school potentially harder once they have gotten used to living without that stress, the transition back to a student can be unnecessarily difficult than if they went straight through.
Those who start their career with a bachelor's degree when they know they need more than can make life choices and financial commitments that are very difficult to keep in grad school. Perhaps they financed a car or became invested in a project they don't want to abandon but would have easier with a master's degree. Or they start a family and now have to juggle caring for and providing for their family with getting the next degree they need when caring for family would have likely been easier if they had an advanced degree. My bachelor's degree was in social work and many of my classmates decided that they just wanted to work for a while before attending grad school, only to find their return to school delayed and all of the experience they gain with that license not translating into an advantage after they graduated and were looking for a job with the higher license. Essentially many of them just had to play catch-up to those that went straight through and started their career at a higher level. Starting at one level when you know that you need the next level can just be lost time, especially since starting with a bang would only put off working for two years to get the next degree.
I had classmates that intended to go back after a year or two, but by the time they intended to return, they fell in love, got married, had beautiful babies, and all of these blessings meant that they couldn't walk away from a job and health insurance to study full-time. This meant it was harder and took far longer and increased their time working for lower pay, whereas if they hadn't taken a break, they would be working full-time at a higher pay with no classes to juggle. I'm not suggesting that people put off life until school is done or delay marriage, children, or buying a home in favor of going back to school if that is their next step in life, only that they can't assume that it'll be easy to just pick up where they left off if they choose to wait.
Less fortunate things can happen as well, like health crises and caregiving, developing an illness, or having to care for aging parents. These things would have been easier if they have chosen to go straight through. These are some reasons why I think taking a gap year is risky. But if anybody wants to take a gap year, I would be conscientious not to commit to anything that would delay returning to school or not make up for that time by giving them a competitive edge. Otherwise, a year off can easily turn into a decade and it can just add up to lost time.
What type of skills will young sales administrator/administrative assistants need?
1. Time management and organization
2. High EQ and interpersonal communication
3. Leadership effectiveness and accountability
4. Relationship management - (high inclusion capacity and high collaboration)
5. Problem-solving and innovation
6. Strategic planning and adaptability
What technical skills for a sales administrator/administrative assistant stand out to employers?
Christi Patton Luks
Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology
What soft skills should all sales administrator/administrative assistants possess?
List of sales administrator/administrative assistant skills to add to your resume

The most important skills for a sales administrator/administrative assistant resume and required skills for a sales administrator/administrative assistant to have include:
- Reservations
- Word Processing
- Data Entry
- PowerPoint
- Phone Calls
- Payroll
- Travel Arrangements
- Purchase Orders
- Sales Process
- Office Equipment
- Expense Reports
- Customer Support
- Banquet Event Orders
- Sales Proposals
- Customer Database
- Administrative Functions
- Administrative Tasks
- Sales Support
- Trade Shows
- Front Desk
- Clerical Support
- HR
- Sales Orders
- Telephone Calls
- Delphi
- Scheduling Appointments
- Event Planning
- POS
- Sales Reps
- Sales Data
- Conference Calls
- VIP
- Meeting Minutes
- Order Entry
- Sales Presentations
- Customer Accounts
- Administrative Assistance
- QuickBooks
- Sales Contracts
- Customer Inquiries
- Customer Orders
- Mass Mailings
- Computer System
- Multi-Line Phone System
- Customer Issues
- Inventory Control
- Bank Deposits
- Customer Complaints
- Accounts Receivables
Updated January 8, 2025