What does a sales administrator/administrative assistant do?
A sales administrator/administrative assistant is responsible for assisting the sales department on its overall operations and strategies to sell goods and services that would increase the company's revenues and profitability. Sales administrator/administrative assistants perform administrative and clerical duties as needed, such as creating and evaluating sales reports, writing business proposals, scheduling meetings, booking events, and researching current market trends to identify business opportunities. They must have excellent customer service and communication skills, managing customers' inquiries and concerns, processing orders and payments, and ensuring customer satisfaction.
Sales administrator/administrative assistant responsibilities
Here are examples of responsibilities from real sales administrator/administrative assistant resumes:
- Contribute to marketing business online and manage Facebook page.
- Invoice customer on completion of project.
- Perform regular audits on the CRM system for data and process integrity and routine database maintenance.
- Create accounts, contacts, and opportunities resulting in the successful execution of customer contracts in Salesforce.
- Process new applications for merchant banking services, cash advance funding, POS equipment leasing, and small business lending.
- Prepare and sustain business reports; expense tracking, monthly accrual and invoice payment submission, procurement card reconciliation report maintenance.
- Arrange hotel/flight reservations and complete travel requisitions.
- Process payroll and conduct amenity and office supply inventory.
- Take detail booking/lead inquiry information and enter into Delphi.
- Produce reports and contracts from Delphi hospitality management system.
- Create performance reports containing Salesforce activity used for forecasting.
- Operate POS system and appropriately handle transactions quickly and efficiently.
- Assist clients/business travelers with individual guestroom reservations; run daily reports.
- Transcribe weekly sales/service mill visit reports, correspondence and PowerPoint presentations.
- Create custom PowerPoint presentations and collect/order/ship samples for initial product meetings and follow-up presentations.
Sales administrator/administrative assistant skills and personality traits
We calculated that 12% of Sales Administrator/Administrative Assistants are proficient in Reservations, Word Processing, and Data Entry. They’re also known for soft skills such as Organizational skills, Writing skills, and Interpersonal skills.
We break down the percentage of Sales Administrator/Administrative Assistants that have these skills listed on their resume here:
- Reservations, 12%
Reserved Limo reservations and amenities for Convention clients.
- Word Processing, 8%
Prepared presentation materials utilizing word processing and Publisher software.
- Data Entry, 7%
Perform accurate and timely data entry and validation to support sales operations.
- PowerPoint, 6%
Prepared District Newsletter, PowerPoint presentation & other documents as required every month in highly professional layout using Microsoft Word.
- Phone Calls, 5%
Provide administrative/secretarial support, which includes answering and screening telephone calls, assisting/greeting visitors, and office supply management.
- Payroll, 5%
Facilitate productive office environment, process payroll using QuickBooks software, set appointments and suggestively sell based on customer need
Most sales administrator/administrative assistants use their skills in "reservations," "word processing," and "data entry" to do their jobs. You can find more detail on essential sales administrator/administrative assistant responsibilities here:
Organizational skills. One of the key soft skills for a sales administrator/administrative assistant to have is organizational skills. You can see how this relates to what sales administrator/administrative assistants do because "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." Additionally, a sales administrator/administrative assistant resume shows how sales administrator/administrative assistants use organizational skills: "developed new filing and organizational practices distributed incoming mail/prepared outgoing data entry general front office duties"
Writing skills. Another essential skill to perform sales administrator/administrative assistant duties is writing skills. Sales administrator/administrative assistants responsibilities require that "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Sales administrator/administrative assistants also use writing skills in their role according to a real resume snippet: "developed and implemented underwriting, quality control and data entry operating accounts. "
Interpersonal skills. sales administrator/administrative assistants are also known for interpersonal skills, which are critical to their duties. You can see how this skill relates to sales administrator/administrative assistant responsibilities, because "secretaries and administrative assistants interact with clients, customers, or staff." A sales administrator/administrative assistant resume example shows how interpersonal skills is used in the workplace: "perform general administrative duties and data entry into the system.strong interpersonal & organizational skills. "
Most common sales administrator/administrative assistant skills
The three companies that hire the most sales administrator/administrative assistants are:
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Compare different sales administrator/administrative assistants
Sales administrator/administrative assistant vs. Process assistant
Process assistants have varied duties and responsibilities within an organization. These include performing administrative and clerical tasks for business teams, capturing and monitoring development plans, and coordinating meetings and capturing meeting minutes. Additionally, they are responsible for creating, drafting, and reviewing business presentations and program documentation, and handling multiple resources when required. There are a few skills and requirements that need to be met to become a successful process assistant, which include a bachelor's degree in business or a related field, previous work experience, and decision-making skills.
While similarities exist, there are also some differences between sales administrator/administrative assistants and process assistant. For instance, sales administrator/administrative assistant responsibilities require skills such as "reservations," "phone calls," "purchase orders," and "sales process." Whereas a process assistant is skilled in "customer service," "excellent interpersonal," "problem solve," and "quality standards." This is part of what separates the two careers.
Process assistants really shine in the finance industry with an average salary of $34,345. Comparatively, sales administrator/administrative assistants tend to make the most money in the technology industry with an average salary of $38,086.On average, process assistants reach similar levels of education than sales administrator/administrative assistants. Process assistants are 1.0% more likely to earn a Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.Sales administrator/administrative assistant vs. Administrative support
Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that sales administrator/administrative assistant responsibilities requires skills like "reservations," "sales process," "banquet event orders," and "sales proposals." But an administrative support might use other skills in their typical duties, such as, "customer service," "patients," "excellent organizational," and "human resources."
Administrative supports earn a higher average salary than sales administrator/administrative assistants. But administrative supports earn the highest pay in the technology industry, with an average salary of $40,623. Additionally, sales administrator/administrative assistants earn the highest salaries in the technology with average pay of $38,086 annually.administrative supports earn similar levels of education than sales administrator/administrative assistants in general. They're 2.7% more likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.Sales administrator/administrative assistant vs. Sales assistant
Sales assistants are usually entry-level or junior employees who are assigned to help out in the sales department. They are responsible for any administrative or clerical activities needed in the department. They may also work on the operations floor to assist with the selling of company products or services. They help complete company sales by approaching potential buyers and answering any questions about items. They should be familiar with what the company offers to identify the products that would best fit the needs of the customer.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from sales administrator/administrative assistant resumes include skills like "reservations," "word processing," "data entry," and "phone calls," whereas a sales assistant is more likely to list skills in "customer service," "account executives," "sales floor," and "sales reports. "
Sales assistants earn the highest salary when working in the finance industry, where they receive an average salary of $40,489. Comparatively, sales administrator/administrative assistants have the highest earning potential in the technology industry, with an average salary of $38,086.When it comes to education, sales assistants tend to earn similar degree levels compared to sales administrator/administrative assistants. In fact, they're 0.9% more likely to earn a Master's Degree, and 0.0% more likely to graduate with a Doctoral Degree.Sales administrator/administrative assistant vs. Administrative staff
As the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll. They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. They do a complex task that involves multi-tasking from the preparation of department reports, analyzing data, and finding solutions. It is a requirement to be an experienced, collaborator, and trained cross-functional communicator. Moreover, other duties will include scheduling company-initiated activities, meetings, and events.
Types of sales administrator/administrative assistant
Updated January 8, 2025
