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Become A Sales Administrator

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Working As A Sales Administrator

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Identifying Objects, Actions, and Events
  • Performing Administrative Activities
  • Unpleasant/Angry People

  • Repetitive

  • $63,314

    Average Salary

What Does A Sales Administrator Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become A Sales Administrator

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Sales Administrator Videos

What is Salesforce.com?

Career Advice on becoming a Sales Executive by Amanda B (Full Version)

Sales Administrator Jobs

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Sales Administrator Career Paths

Sales Administrator
Realtor Design Consultant Advertising Consultant
Advertising Sales Manager
6 Yearsyrs
Operations Manager Marketing Director Event Manager
Catering Sales Manager
5 Yearsyrs
Marketing Coordinator Account Manager Client Services Manager
Client Services Director
9 Yearsyrs
Specialist Customer Care Representative Customer Care Supervisor
Customer Operations Manager
7 Yearsyrs
Marketing Manager Sales Consultant Internet Sales Manager
Customer Relations Manager
5 Yearsyrs
Account Manager Account Executive Director Of Sales
Director Of Sales And Marketing
9 Yearsyrs
Project Manager General Manager Director Of Sales
Director Of Sales And Operations
10 Yearsyrs
Logistics Coordinator Shipping Coordinator Shipping Manager
Fulfillment Manager
7 Yearsyrs
Administrative Manager Service Manager Outside Sales Representative
Inside Sales Account Manager
6 Yearsyrs
Operations Manager Outside Sales Representative
Inside Sales Manager
7 Yearsyrs
Administrative Manager Marketing Manager National Sales Manager
International Sales Manager
7 Yearsyrs
Project Coordinator Account Manager
Key Account Manager
7 Yearsyrs
Account Executive Office Manager Account Manager
National Account Manager
8 Yearsyrs
Account Manager Sales Manager Regional Sales Manager
National Sales Manager
10 Yearsyrs
Marketing Coordinator Account Executive Office Manager
Office Manager Of Human Resources
7 Yearsyrs
Project Coordinator Operations Manager Branch Manager
Relationship Manager
6 Yearsyrs
Office Administrator Operations Manager Regional Sales Manager
Sales And Marketing Manager
6 Yearsyrs
Project Manager Product Manager Sales Manager
Sales And Operations Manager
7 Yearsyrs
Account Executive Territory Manager Account Manager
Senior Account Manager
7 Yearsyrs
Office Administrator Project Coordinator
Senior Project Coordinator
7 Yearsyrs
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Do you work as a Sales Administrator?

Help others decide if this is a good career for them

Average Length of Employment
Sales Secretary 3.1 years
Sales Coordinator 2.5 years
Sales Assistant 2.1 years
Sales Internship 0.5 years
Top Careers Before Sales Administrator
Internship 3.9%
Teller 3.4%
Secretary 3.2%
Manager 2.7%
Cashier 2.5%
Top Careers After Sales Administrator
Manager 2.8%
Owner 2.6%
Teller 2.5%

Do you work as a Sales Administrator?

Sales Administrator Demographics

Gender

Female

76.9%

Male

20.8%

Unknown

2.3%
Ethnicity

White

60.9%

Hispanic or Latino

16.2%

Black or African American

10.5%

Asian

8.5%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

51.5%

French

7.9%

Mandarin

5.2%

German

5.2%

Portuguese

4.9%

Japanese

4.1%

Chinese

3.8%

Cantonese

2.7%

Italian

2.5%

Korean

2.2%

Polish

1.9%

Arabic

1.9%

Russian

1.4%

Vietnamese

1.1%

Hindi

0.8%

Hebrew

0.8%

Dutch

0.5%

Ukrainian

0.5%

Greek

0.5%

Carrier

0.5%
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Sales Administrator Education

Schools

University of Phoenix

29.3%

Southern New Hampshire University

7.5%

Strayer University

4.4%

San Jose State University

4.2%

University of Houston

4.0%

Middlesex County College

4.0%

Montclair State University

4.0%

New York University

4.0%

Liberty University

3.5%

Ashford University

3.5%

Pennsylvania State University

3.5%

Northeastern University

3.5%

San Francisco State University

3.3%

Washington State University

3.1%

Kennesaw State University

3.1%

California State University - Fullerton

3.1%

Miami Dade College

3.1%

College of DuPage

3.1%

Nassau Community College

3.1%

Florida Atlantic University

2.9%
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Majors

Business

39.9%

Marketing

7.3%

Accounting

6.1%

Psychology

5.8%

Management

5.2%

Communication

5.0%

Health Care Administration

3.0%

English

2.8%

Human Resources Management

2.7%

Liberal Arts

2.7%

Finance

2.6%

Education

2.1%

Computer Science

2.1%

General Studies

2.0%

Criminal Justice

1.9%

Legal Support Services

1.9%

Hospitality Management

1.8%

Political Science

1.8%

Nursing

1.6%

Sociology

1.6%
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Degrees

Bachelors

43.9%

Other

26.1%

Associate

11.9%

Masters

10.3%

Certificate

5.5%

Diploma

1.4%

License

0.5%

Doctorate

0.4%
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Sales Administrator Videos

What is Salesforce.com?

Career Advice on becoming a Sales Executive by Amanda B (Full Version)

Job type you want
Full Time
Part Time
Internship
Temporary

Real Sales Administrator Salaries

Job Title Company Location Start Date Salary
Global Exec. Sales Support Admin. Sap America, Inc. Newtown, PA Feb 25, 2016 $177,674
Business/Sales Administrator Laxmi Narayana Corp Clairton, PA May 11, 2015 $142,022
Senior Coal Sales Administrator-Commercial Sales Cliffs Natural Resources Inc. Cleveland, OH Jan 01, 2013 $68,120 -
$79,622
National Sales Administrator Library Video Company West Conshohocken, PA Sep 01, 2015 $62,850
National Sales Administrator Library Video Company PA Sep 01, 2012 $62,850
SR. Sales Administrator (Japan Liaison) Cadence Design Systems, Inc. San Jose, CA Sep 12, 2012 $59,696 -
$79,000
Sales Administrator SL Tennessee, LLC. Clinton, TN Oct 20, 2014 $59,238
Sales Administrator The Cookware Company (USA), LLC Tarrytown, NY Jan 09, 2016 $56,160
Pricing Administrator, Replacement Sales Pirelli Tire LLC Rome, GA May 31, 2010 $54,000
Sales Administrator F & P America Manufacturing, Inc. Troy, OH Aug 31, 2013 $52,000
Sales Administrator F & P America Manufacturing, Inc. Troy, OH Aug 31, 2013 $51,160
Sales Administrator II F & P America Mfg., Inc. Troy, OH Jan 09, 2016 $51,000 -
$61,000
Sales Administrator The Cookware Company (USA), LLC Tarrytown, NY Sep 01, 2015 $51,000
Sales Administrator F&P America Mfg., Inc. Troy, OH Aug 28, 2016 $50,898 -
$55,000

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Top Skills for A Sales Administrator

  1. Custom Tabs
  2. Salesforce
  3. Proposals
You can check out examples of real life uses of top skills on resumes here:
  • Worked on creating lead forms, custom tabs, managing work flow and assigning tasks based on the user requirements.
  • Established and maintain Salesforce.com activities on lead generation, opportunity pipeline and account development and growth.
  • Produced service work proposals for fossil and nuclear energy producing customers.
  • Created email-to-cases, automated-responses, assignment rules, email alerts and templates for Case Management.
  • Analyzed trial product purchase patterns and mailing effectiveness to provide lead generation.

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Top 10 Best States for Sales Administrators

  1. Washington
  2. North Dakota
  3. Texas
  4. Nevada
  5. Wisconsin
  6. Iowa
  7. Massachusetts
  8. Illinois
  9. Colorado
  10. Rhode Island
  • (346 jobs)
  • (35 jobs)
  • (1,003 jobs)
  • (89 jobs)
  • (240 jobs)
  • (157 jobs)
  • (391 jobs)
  • (615 jobs)
  • (264 jobs)
  • (35 jobs)

Top Sales Administrator Employers

Jobs From Top Sales Administrator Employers

Sales Administrator Videos

What is Salesforce.com?

Career Advice on becoming a Sales Executive by Amanda B (Full Version)

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