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Become A Sales Administrator

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Working As A Sales Administrator

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Identifying Objects, Actions, and Events
  • Performing Administrative Activities
  • Unpleasant/Angry People

  • Repetitive

  • $32,330

    Average Salary

What Does A Sales Administrator Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become A Sales Administrator

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Sales Administrator jobs

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Sales Administrator Career Paths

Sales Administrator
Project Coordinator Program Manager General Manager
Account Manager
5 Yearsyrs
Project Manager Program Manager Business Developer
Business Development Manager
9 Yearsyrs
Account Executive Sales Manager
Director Of Sales
10 Yearsyrs
Operations Manager General Manager
District Manager
7 Yearsyrs
Human Resources Coordinator Specialist Account Manager
District Sales Manager
7 Yearsyrs
Account Manager Sales Manager
General Manager
7 Yearsyrs
Product Manager Operations Manager Outside Sales Representative
Inside Sales Manager
7 Yearsyrs
Marketing Coordinator Marketing Specialist
Marketing Manager
6 Yearsyrs
Business Analyst Product Manager Sales Manager
National Account Manager
8 Yearsyrs
Operations Manager Branch Manager Account Executive
Office Manager
5 Yearsyrs
Marketing Coordinator Account Executive Sales Manager
Operations Manager
7 Yearsyrs
Project Coordinator Business Analyst
Product Manager
7 Yearsyrs
Project Manager Consultant Senior Consultant
Program Manager
8 Yearsyrs
Account Executive Sales Consultant Sales Manager
Regional Sales Manager
9 Yearsyrs
Marketing Manager Operations Manager Sales Consultant
Sales Account Manager
6 Yearsyrs
Business Analyst Information Technology Manager Operations Manager
Sales And Operations Manager
7 Yearsyrs
Account Manager Account Executive
Sales Manager
5 Yearsyrs
Account Representative Loan Processor Processing Manager
Sales Support Manager
6 Yearsyrs
Marketing Manager General Manager Account Manager
Senior Account Manager
7 Yearsyrs
Human Resources Coordinator Recruiter Operations Manager
Territory Manager
7 Yearsyrs
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Average Length of Employment
Administrator 3.2 years
Sales Secretary 3.0 years
Sales Coordinator 2.5 years
Sales Assistant 2.0 years
Sales Internship 0.5 years
Top Employers Before
Internship 3.7%
Manager 3.1%
Secretary 2.7%
Top Employers After
Manager 3.1%

Sales Administrator Demographics

Gender

Female

75.5%

Male

22.3%

Unknown

2.2%
Ethnicity

White

78.5%

Hispanic or Latino

11.1%

Asian

7.9%

Unknown

1.9%

Black or African American

0.6%
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Languages Spoken

Spanish

52.2%

French

8.1%

Mandarin

4.8%

German

4.8%

Japanese

4.8%

Chinese

4.1%

Portuguese

3.8%

Cantonese

2.8%

Italian

2.3%

Korean

2.0%

Arabic

1.8%

Russian

1.5%

Polish

1.5%

Vietnamese

1.3%

Hindi

0.8%

Hebrew

0.8%

Greek

0.8%

Carrier

0.8%

Dutch

0.5%

Ukrainian

0.5%
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Sales Administrator Education

Schools

University of Phoenix

26.9%

Southern New Hampshire University

7.6%

Pennsylvania State University

4.6%

Northeastern University

4.4%

San Jose State University

4.2%

Fashion Institute of Technology

4.2%

Montclair State University

4.0%

New York University

4.0%

University of Houston

3.6%

Strayer University

3.6%

Middlesex County College

3.6%

Kennesaw State University

3.4%

College of DuPage

3.4%

Sacred Heart University

3.4%

Washington State University

3.2%

Liberty University

3.2%

Miami Dade College

3.2%

Kaplan University

3.2%

San Francisco State University

3.0%

Indiana Wesleyan University

3.0%
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Majors

Business

40.2%

Marketing

7.5%

Accounting

6.3%

Management

5.3%

Psychology

5.3%

Communication

4.8%

Finance

3.1%

English

3.0%

Health Care Administration

2.8%

Human Resources Management

2.8%

Liberal Arts

2.5%

Education

2.3%

Criminal Justice

2.0%

General Studies

1.9%

Computer Science

1.9%

Hospitality Management

1.8%

Legal Support Services

1.8%

Political Science

1.7%

Sociology

1.7%

Nursing

1.5%
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Degrees

Bachelors

43.8%

Other

25.2%

Masters

11.8%

Associate

11.7%

Certificate

5.2%

Diploma

1.1%

License

0.6%

Doctorate

0.5%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Sales Administrator Salaries

Job Title Company Location Start Date Salary
Global Exec. Sales Support Admin. Sap America, Inc. Newtown, PA Feb 25, 2016 $177,674
Business/Sales Administrator Laxmi Narayana Corp Clairton, PA May 11, 2015 $142,022
Senior Coal Sales Administrator-Commercial Sales Cliffs Natural Resources Inc. Cleveland, OH Jan 01, 2013 $68,120 -
$79,622
National Sales Administrator Library Video Company West Conshohocken, PA Sep 01, 2015 $62,850
National Sales Administrator Library Video Company PA Sep 01, 2012 $62,850
SR. Sales Administrator (Japan Liaison) Cadence Design Systems, Inc. San Jose, CA Sep 12, 2012 $59,696 -
$79,000
Sales Administrator SL Tennessee, LLC. Clinton, TN Oct 20, 2014 $59,238
Sales Administrator The Cookware Company (USA), LLC Tarrytown, NY Jan 09, 2016 $56,160
Pricing Administrator, Replacement Sales Pirelli Tire LLC Rome, GA May 31, 2010 $54,000
Sales Administrator F & P America Manufacturing, Inc. Troy, OH Aug 31, 2013 $52,000
Sales Administrator F & P America Manufacturing, Inc. Troy, OH Aug 31, 2013 $51,160
Sales Administrator II F & P America Mfg., Inc. Troy, OH Jan 09, 2016 $51,000 -
$61,000
Sales Administrator The Cookware Company (USA), LLC Tarrytown, NY Sep 01, 2015 $51,000
Sales Administrator F&P America Mfg., Inc. Troy, OH Aug 28, 2016 $50,898 -
$55,000

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Top Skills for A Sales Administrator

CustomTabsSalesforceEmailSalesRepsPurchaseOrdersFinancialSalesSupportDataEntryPayrollLogisticsSalesDepartmentSalesOrdersCRMTravelArrangementsERPCustomerServiceExpenseReportsSalesStaffTradeShowsMonthlySalesReports

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Top Sales Administrator Skills

  1. Custom Tabs
  2. Salesforce
  3. Email
You can check out examples of real life uses of top skills on resumes here:
  • Added new custom objects, assigned fields, designed page layouts, custom tabs, components, custom reports.
  • Major Accomplishments: Streamlined quoting and literature request processes through Salesforce.com.
  • Develop and manage the sales pipeline forecast preparation and management through cold calls, email, mailers and networking.
  • Developed Sales Order Processing Guidelines to be used by new hires and sales reps.
  • Receive payments for all purchase orders, input account balances.

Top Sales Administrator Employers

Sales Administrator Videos

What is Salesforce.com?

Career Advice on becoming a Sales Executive by Amanda B (Full Version)

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