Sales administrator vs client services administrator

The differences between sales administrators and client services administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales administrator, becoming a client services administrator takes usually requires 6-12 months. Additionally, a client services administrator has an average salary of $42,359, which is higher than the $41,404 average annual salary of a sales administrator.

The top three skills for a sales administrator include customer service, sales support and powerpoint. The most important skills for a client services administrator are customer service, excellent organizational, and data entry.

Sales administrator vs client services administrator overview

	Sales Administrator	Client Services Administrator
Yearly salary	$41,404	$42,359
Hourly rate	$19.91	$20.36
Growth rate	5%	-4%
Number of jobs	82,712	165,043
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 62%
Average age	46	40
Years of experience	8	12

What does a sales administrator do?

A sales administrator supports sales representatives to make customer deals. Aside from that, tasks such as answering customer queries, checking stock availability, processing deliveries, sending out invoices, and maintaining records and databases are a sales administrator's duties. Overall, a sales administrator focuses on orders, communicating to customers via telephone or face-to-face, invoicing, targeting sales, and record keeping.

What does a client services administrator do?

Known as customer service administrators, client service administrators assist and support customers in different industries. The administrators deal with customers through emails or phone calls. They receive orders via email, post, or phone, respond accordingly, and process them on time. It is also part of their job to manage the complaints and inquiries of their customers. Among the skills they need to develop include salesmanship, teamwork, communication, and problem-solving.

Sales administrator vs client services administrator salary

Sales administrators and client services administrators have different pay scales, as shown below.

	Sales Administrator	Client Services Administrator
Average salary	$41,404	$42,359
Salary range	Between $29,000 And $58,000	Between $27,000 And $65,000
Highest paying City	San Francisco, CA	Lakewood, NJ
Highest paying state	California	New Jersey
Best paying company	KLA	Ernst & Young
Best paying industry	Technology	Pharmaceutical

Differences between sales administrator and client services administrator education

There are a few differences between a sales administrator and a client services administrator in terms of educational background:

	Sales Administrator	Client Services Administrator
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 62%
Most common major	Business	Business
Most common college	University of Southern California	-

Sales administrator vs client services administrator demographics

Here are the differences between sales administrators' and client services administrators' demographics:

	Sales Administrator	Client Services Administrator
Average age	46	40
Gender ratio	Male, 21.0% Female, 79.0%	Male, 33.3% Female, 66.7%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 11.6% Unknown, 5.5% Hispanic or Latino, 21.9% Asian, 7.3% White, 53.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between sales administrator and client services administrator duties and responsibilities

Sales administrator example responsibilities.

Manage distributor accounts including inventory management, allocations, and communicating internally with purchasing, logistics, finance and shipping departments.
Work with operations to expedite deliveries, or track shipments as requested by customer.
Confer with sales, shipping, and warehouse to expedite or trace missing or delay shipments.
Publish POS materials and create correspondence to distributors for seasonal promotion items.
Design and produce consumer/distributor incentive programs, POS materials and retail display systems.
Manage distributor accounts including inventory management, allocations, and communicating internally with purchasing, logistics, finance and shipping departments.

Client services administrator example responsibilities.

Manage daily client transactions and inquiries accurately within establish firm deadlines and FINRA regulations.
Advance proficiency in creating/editing PowerPoint presentations.
Assist in preparation of client presentations using Microsoft PowerPoint.
Assist in developing and implementing new policies and procedures pertaining to the administrative and management functions of the foreclosure department.
Demonstrate excellent customer service acting as a liaison between the mortgage companies, contractors, and HUD.
Submit over allowable charges on the claims to HUD and order preservation work once approval is received.

Sales administrator vs client services administrator skills

Common sales administrator skills

Customer Service, 37%
Sales Support, 13%
PowerPoint, 5%
Data Entry, 5%
CRM, 4%
Salesforce, 4%

Common client services administrator skills

Customer Service, 25%
Excellent Organizational, 13%
Data Entry, 6%
Phone Calls, 5%
HR, 4%
Outbound Calls, 4%

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Executive Management Industry
Sales Administrator
Sales Administrator vs Client Services Administrator

Updated January 8, 2025

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