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Sales agent vs sales associate

The differences between sales agents and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales agent has an average salary of $45,217, which is higher than the $32,167 average annual salary of a sales associate.

The top three skills for a sales agent include customer service, customer satisfaction and life insurance. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Sales agent vs sales associate overview

Sales AgentSales Associate
Yearly salary$45,217$32,167
Hourly rate$21.74$15.46
Growth rate10%-
Number of jobs391,987579,849
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 38%
Average age4341
Years of experience6-

What does a sales agent do?

A sales representative is responsible for offering goods and services to potential and existing clients. Sales representatives must display a strong knowledge of the company's products to assist customers with their inquiries and concerns. A sales representative should have exceptional communication skills and extensive knowledge of the sales industry to deliver sales pitches and negotiate pricing offers with the clients. Sales representatives must also keep themselves updated with the current market trends to provide service recommendations, improving their sales to increase revenues.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Sales agent vs sales associate salary

Sales agents and sales associates have different pay scales, as shown below.

Sales AgentSales Associate
Average salary$45,217$32,167
Salary rangeBetween $21,000 And $95,000Between $21,000 And $47,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew YorkNew York
Best paying companyGoldman SachsBarclays
Best paying industry-Manufacturing

Differences between sales agent and sales associate education

There are a few differences between a sales agent and a sales associate in terms of educational background:

Sales AgentSales Associate
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeStanford University-

Sales agent vs sales associate demographics

Here are the differences between sales agents' and sales associates' demographics:

Sales AgentSales Associate
Average age4341
Gender ratioMale, 52.7% Female, 47.3%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 5.7% Unknown, 4.1% Hispanic or Latino, 12.0% Asian, 9.3% White, 68.6% American Indian and Alaska Native, 0.2%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage6%7%

Differences between sales agent and sales associate duties and responsibilities

Sales agent example responsibilities.

  • Manage a CRM pipeline of hundreds of leads with different needs and qualifications.
  • Generate fresh leads through outbound telemarketing.
  • Achieve sales standards set for department by effectively communicating Humana campaigns to customers.
  • Increase customer understanding of Comcast products and pricing models as well as competitive advantage over other service providers.
  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Adhere to all CMS, company, and carrier relate policies and procedures while growing sales.
  • Show more

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Sales agent vs sales associate skills

Common sales agent skills
  • Customer Service, 10%
  • Customer Satisfaction, 10%
  • Life Insurance, 10%
  • Insurance Products, 7%
  • Work Ethic, 6%
  • Cold Calls, 4%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%