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Top 50 Sales Agent Skills

Below we've compiled a list of the most important skills for a Sales Agent. We ranked the top skills based on the percentage of Sales Agent resumes they appeared on. For example, 24.3% of Sales Agent resumes contained Customer Service as a skill. Let's find out what skills a Sales Agent actually needs in order to be successful in the workplace.

These are the most important skills for a Sales Agent:

1. Customer Service

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high Demand
Here's how Customer Service is used in Sales Agent jobs:
  • Mastered customer conflict resolution and satisfaction management to provide a professional level of customer service to new and existing clients.
  • Provided knowledgeable and personalized customer service to hundreds of valued customers.
  • Provided Quality Customer Service to existing clients.
  • Preformed customer service for existing customers.
  • Provided excellent customer service as evidenced by consistent 5 out of 5 star customer satisfaction rating.
  • Provided exceptional customer service and a world class sales experience to existing and potential new customers.
  • Handled customer service, tech support, and managed current accounts.
  • Cross-trained with and fulfilled the duties of customer service agents.
  • Develop best practices for online sales and customer services.
  • Input customer data and provide customer services and relations.
  • Received training in sales and customer service.
  • Assist customer with excellent customer service.
  • Assisted with customer service when needed.
  • Received excellent pin for customer service.
  • Assist customers with rental inquiries and making reservations for U-Haul products nationwide Provide excellent customer service in a sales based environment
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Provide excellent customer service by addressing and resolving customer queries/issues in a timely manner.
  • Demonstrated mastery of customer service call script within specified timeframes.
  • Work at Home Provide outstanding customer service to U-Haul customers.
  • Worked closely with purchasers, lenders, attorneys and customer service department Scheduled purchasers walk thru's, orientations and closings

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29 Customer Service Jobs

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2. Phone Calls

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high Demand
Here's how Phone Calls is used in Sales Agent jobs:
  • Answered inbound phone calls in regard to airfare packages, while executing computerized low-fare search system.
  • Answered inbound phone calls to assist customers with their services and handled sales upgrades.
  • Follow up customers that have not purchased a vehicle through email and phone calls.
  • Answered high number of phone calls and assisted clients with their mortgage issues.
  • Redirected phone calls to the correct department if not sales related.
  • Educated policyholders through phone calls to explain and analyze policies.
  • Make phone calls and promoted sales of time shares.
  • Make out bound phone calls to small business owners.
  • Answered incoming phone calls and making outgoing calls.
  • Worked long hours taking in-bound phone calls.
  • Handled incoming phone calls and answered inquiries.
  • Answered inbound phone calls from customers.
  • Take supervisor phone calls when required.
  • Experience in outbound phone calls.
  • Answer phone calls, transfer calls, and take messages.
  • Answered Phone calls and sold products to customers Top sales agent in weight loss product selling at 88%
  • Answer phone calls regarding cancelling product Answer phone calls with answers to customer's questions
  • answered phone calls from customers, transferred phone calls, sold products
  • Ensured that all multi-line phone calls were answered professionally.
  • Answered phone calls using Freevoice software.

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3. Sales Goals

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high Demand
Here's how Sales Goals is used in Sales Agent jobs:
  • Served as part-time Marketing Spanish Translator for the network sales and marketing department; met or exceeded sales goals.
  • Prepare rental & return documents, Offer optional products to reach sales goals, Ensure customer understanding of contracts
  • Operated in a highly aggressive sales driven position maintaining sales goals within top 10% of the company.
  • Developed sales strategies and sales goals for the sales team to meet on a monthly basis.
  • Exceeded sales goals by offering the benefits of upgrades and additional insurance options.
  • Involved in marketing strategies to achieve sales goals and maximize sales profit.
  • Mentored associates to achieve and exceed targeted sales goals and business objectives.
  • Achieve personal sales goals while supporting the goals of the team.
  • Maintained current knowledge of all products and sales goals
  • Helped drive sales goals and achieve monthly quotas.
  • Exceeded targeted sales goals by 33%.
  • Achieved sales goals and service performance requirements.
  • Maintained or exceeded sales goals.
  • Created high-value customers and increased profitability by utilizing cross-selling and upselling techniques, while consistently exceeding daily and monthly sales goals.
  • Earned 12 month Bonus, by hitting sales goals of $14,000 gross Life insurance sales.
  • create urgency and close deals quickly to hit monthly sales goals.
  • Top sales producer in 2003 Achieved Sales Goals of $200,000
  • Signed clients up for contract plans Transported team members to field areas Met monthly/weekly sales goals
  • Exceeded sales goals by at least 5% every other month .
  • Trained new employees Completed employee evaluations Monitored employees efficiency Maintained customer loyalty and exceeded sales goals

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1 Sales Goals Jobs

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4. Internet

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high Demand
Here's how Internet is used in Sales Agent jobs:
  • Responded to customer inquiries regarding internet motor vehicle sales.
  • Scheduled customer visits to dealership based on internet interest.
  • Market Properties on the internet through Ads and Social Media to create Investor and/or Buyer Leads.
  • Positioned and effectively sold Cable Television, Home Phone, Internet, and Home Security System.
  • Assist new and existing customers with phone, cable, internet, and wireless services.
  • Make phone and internet sales * Assist and inform customers * Customer Service specialist
  • Called out to Internet leads selling American Family Insurance products to prospective clients.
  • Schedule and confirm rental booking via internet and assist customer call center.
  • Booked hotel reservations for customers that were having internet issues.
  • Sell cable, phone, internet and home security services.
  • Help customers with cable packages and Internet.
  • Assisted new and existing customers in finding cable, internet, phone, and home security that best suited their needs.
  • Assist customers calling in for residential services such as home phone, tv, internet, and home security.
  • Receive inbound and outbound calls * Sell cable, internet, and phone services on behalf of cable companies
  • Provide excellent costumer service, while help consumers set up home phone and internet services.
  • Fielded requests from our account with internet travel website partner Zicasso.
  • Set up new cable service, internet service, and aslo bundles with AT&T.
  • Transferred electrical services for moving families Offered home phone, internet, and cables services Sold home security to home owners
  • Managed 200,000 advertising contracts yearly .Sold digital and print and internet advertising.
  • Receive inbound calls Sell High Speed Internet, DIRECTV, and Home phones Billing Inquiries Customer service

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8 Internet Jobs

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5. New Clients

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high Demand
Here's how New Clients is used in Sales Agent jobs:
  • Work independently with current policyholders as well as new clients to assist them in retirement planning as well as insurance sales.
  • Attracted new clients and increased profits by developing a business plan to expand advertisement to new areas.
  • Prospected new clients by identifying small to mid-sized businesses, with the need for pension planning.
  • Explored new opportunities to meet new clients by directly contacting business leaders in the local community.
  • Set up appointments with businesses in order to attain new clients and increase company profits.
  • Cultivated relationships with new clients as a new agent to the area during a recession.
  • Implemented alternative marketing techniques, which proved a successful method of acquiring new clients.
  • Increased client base by prospecting for new clients via cold calling and advertising.
  • Cross Sold additional lines of Insurance to existing and new clients each month.
  • Reach out to potential new clients to ensure they received all information requested.
  • Communicate frequently with all past, present and new clients about the market.
  • Worked independently each day to cultivate, identify and assist new clients.
  • Solicited and maintained new clients and maintained and serviced existing accounts.
  • Make presentations on financial services to groups to attract new clients.
  • Contacted existing or new clients to offer products or services.
  • Prospected new clients through company-provided leads and cold calling.
  • Make cold calls each week to produce new clients.
  • Developed marketing strategies to obtain new clients.
  • Developed new clients through direct sales.
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

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6. New Accounts

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Here's how New Accounts is used in Sales Agent jobs:
  • Generated new accounts and client relationships through business to business marketing, dynamic sales presentations, and a consultative sales approach.
  • Attended meetings and seminars regarding new products and services, and received technical assistance in developing new accounts.
  • Serviced existing accounts, obtained orders, and established new accounts by planning and organizing daily work schedule.
  • Designed custom policies to meet client needs, researched and secured over 10 new accounts.
  • Developed new accounts with individuals and businesses by way of referrals and cold calls.
  • Prospected new accounts, set appointments, and presented select products to company buyers.
  • Develop and maintained new accounts ensuring that all requirements were fulfilled.
  • Serviced existing and new accounts in Latin America and Europe.
  • Set up new accounts for new Direct TV customers.
  • Maintain assigned account bases while developing new accounts.
  • Maintained and established new accounts.
  • Exceeded goal of $10,000 in sales in first month in the field, opening 6 new accounts.
  • Increased customer base for the bank by signing up new accounts for fresher undergraduate students at Makerere University by 50%.
  • Provide quality service to inbound telephone calls from customers and associates inquiring about services for current and new accounts.
  • Receive inbound calls from customers wanting to learn more about Comcast services and/or set up new accounts.
  • Initiate new accounts via the telephone * Set up merchant accounts for businesses to accept credit card payment
  • Attend meetings, seminars and programs to receive technical assistance in developing new accounts.
  • Use computer programs to pre-qualify and create new accounts.
  • open new accounts, managing and general office services
  • Service accounts and establish new accounts.

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7. Outbound Calls

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high Demand
Here's how Outbound Calls is used in Sales Agent jobs:
  • Sell Mutual of Omaha health insurance supplement policies via inbound and outbound calls from internet lead.
  • Processed 60+ inbound/outbound calls per day, resulting in a 110% average monthly quota.
  • Responded to over 50 to 80 outbound calls daily to VeriSign and Go-Daddy customers.
  • Answer incoming calls, and outbound calls, submit orders for prescription mail orders.
  • Averaged 6 outbound calls per hour and a 40% closing sales rate.
  • Take outbound calls to sell products and services to new and existing customers.
  • Drive profit through both inbound and outbound calls utilizing persuasive sales techniques.
  • Placed outbound calls to remind them of traveling dates and packages.
  • Worked as a sales agent for inbound and outbound calls.
  • Place outbound calls to new potential and existing clients.
  • Set up consultations for credit repair through outbound calls.
  • Assisted customers via inbound and outbound calls.
  • Answered inbound and outbound calls.
  • Manage inbound and outbound calls.
  • Worked inbound and outbound calls for members and prospective members to discuss different options and helped retain our existing members.
  • Managed outbound calls to retain and extend existing client base for memberships & magazine subscriptions.
  • Increased profits through both inbound and permission based outbound calls by utilizing persuasive sales techniques.
  • provide exceptional customer service show knowledge of product in a brief description ability to get sales take multiple inbound outbound calls
  • Answered multi-line phone Took inbound calls from customers Made outbound calls to customers regarding submitted moving quotes Any clerical/ data entry
  • Responded to customers inquiries Dispositioned calls appropriately Transfered calls to our promotional department Placed a minimum of 250 outbound calls a day

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2 Outbound Calls Jobs

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8. Life Insurance

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high Demand
Here's how Life Insurance is used in Sales Agent jobs:
  • Service customers in assigned area including collecting premiums and selling life insurance
  • Completed and transmitted life insurance applications.
  • Specialize in personal lines (auto, home, boats, motorcycles, RV, umbrellas) and life insurance.
  • Represent more than 30 companies, expert in Term Life Insurance, Whole Life, and Indexed Universal Life.
  • Sell services, such as life insurance, investments, mortgages, and prepaid legal services.
  • Recruit and network new employees; sale life insurance and financial services to potential clients.
  • Negotiated, closed and retained $10 million in covered life insurance policies during tenure.
  • Top sales producer in Auto, Fire and Life Insurance for 18 months.
  • Deliver and provide life insurance benefits to family members and policy owners.
  • Sell various types of life insurance, health insurance and annuities.
  • Accomplished top 1% in life insurance sales throughout the nation.
  • Produce and manage personal and business accounts for clients life insurance.
  • Consult financial and life insurance for customers in various industries.
  • Supervised and administered the sale of life insurance.
  • Worked as a General Life Insurance Sales Agent.
  • Visit customers who are interested in buying life insurance
  • Top producer for Health and Life Insurance.
  • Increased my Life insurance sales by 25% (between 2011 & 2012).
  • Licensed Wyoming stocks and life insurance broker Stock sales of $270,000 Cultivated supportive investor relationships
  • Sell Life insurance to Businesses Finance services Teamwork

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41 Life Insurance Jobs

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9. Real Estate

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high Demand
Here's how Real Estate is used in Sales Agent jobs:
  • Marketed residential real estate listings.
  • Developed and implemented unique marketing campaigns to accomplish the goals of the clients in the sale of real estate.
  • Reviewed all mortgage and real estate files; maintained database, agent commission reconciliation and monthly production reports.
  • Advertised client properties on websites, through social media and in real estate guides.
  • Introduced prospective buyers to new Real Estate opportunities and investments throughout the Western Canada.
  • Licensed Realtor for one of the largest real estate agents in the area.
  • Advertised my services to seek sellers and buyers for residential real estate transactions.
  • Work with buyers and sellers to buy and sell real estate.
  • Negotiated and closed multiple contracts for residential, real estate investors.
  • Prepared a variety of real estate legal documents, e.g.
  • Consulted with commercial real estate investors for new opportunities.
  • Handled residential real estate sales, listings and rentals.
  • Manage the daily operation of a Real Estate Office.
  • Negotiate, facilitate and manage real estate transactions.
  • Improved my own personal real estate marketing.
  • Worked as a Real Estate Agent.
  • Licensed Real Estate Sales Agent in WV and OH.
  • Used a shared google calendar to schedule interested clients with Real Estate Agents based listed times the Agents are available.
  • Remained cognizant of real estate market conditions to facilitate clients' decision making.
  • Learned the basics of Real Estate Got a starter client base Expanded my knowledge of sales and business

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14 Real Estate Jobs

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10. Credit Card Transactions

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high Demand
Here's how Credit Card Transactions is used in Sales Agent jobs:
  • Processed credit card transactions quickly and accurately.
  • Key responsibilities: - Sold tickets and maintained related ticket sales paperwork including cash and credit card transactions.
  • Operated a cash register receiving deposits, handling cash, checks and executing credit card transactions.
  • Completed rental contracts, collected cash payments, verified checks and authorized credit card transactions.
  • Processed cash, check and credit card transactions, deposits, and balanced cash drawer.
  • Operated a cash register to process cash, check and credit card transactions.
  • Handle check and credit card transactions, data entry, phone handling.
  • Balanced cash and credit card transactions at the end of my shift.
  • Worked as cashier processing sales and credit card transactions.
  • Applied credit card transactions for payments on the group.
  • Processed credit card transactions during the checkout process.
  • Process payments, and credit card transactions.
  • Handled cash and credit card transactions.
  • Conducted all credit card transactions.
  • Handled all cash and credit card transactions Assisted customers over the phone regarding store operations, products, promotions and reservations.
  • Performed cash/credit card transactions in a quick manner to ensure customer satisfaction.
  • Make outbound calls Handle credit card transactions
  • Handle cash and credit card transactions efficiently and accurately Assisted customers and promoted sales Stocked and organized product inventory
  • Answer inbound calls Process online credit card transactions Provide upsells
  • Assist customers in setting up satellite service Data Entry Performed Credit Checks Debit/Credit Card Transactions Heavy Call Volume

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11. Potential Customers

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high Demand
Here's how Potential Customers is used in Sales Agent jobs:
  • Address in-bound and out-bound telephone inquiries for potential customers by explaining the products and gathering required underwriting information.
  • Conducted frequent and timely follow-up with potential customers in order to generate new business relationships.
  • Aided potential customers with questions about digital satellite programming.
  • Conduct effective sales presentation for potential customers.
  • Provided high quality service on incoming phone calls from potential customers calling in for products they have seen on infomercials.
  • Qualify potential customers and sell them Medicare products, including supplement, Medicare Advantage, prescription drug and dental plans.
  • Delivered prepared sales talks, reading from scripts that described products and services, in order to persuade potential customers.
  • Attracted potential customers by answering product and service questions; and suggesting information about other products and services.
  • Trained new employees how to call new people and evaluate them to see if they were potential customers.
  • Provide samples of merchandise, including colors and sizes to allow for informed decisions by potential customers.
  • Called potential customers in order to advertise educational children's magazines, books, and puzzles.
  • Conducted product presentations to individuals and groups in homes of existing and potential customers.
  • Position included taking phone calls to and from potential customers to sell them products.
  • Call on both existing clients and potential customers to discuss product features and benefits.
  • Handled phone calls to and from potential customers for sales of goods and services.
  • Set up and organize in-house meetings with potential customers to present insurance packages.
  • Called an assigned list of potential customers on a daily basis.
  • Serviced potential customers by providing information regarding a catalog merchant credit card in a call center environment.
  • Assisted in conducting client surveys in order to obtain information about potential customers.
  • Contacted potential customers regarding roof inspection * Data entry and light clerical * Met sales goals regarding inspection quotes

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1 Potential Customers Jobs

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12. Insurance Policies

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high Demand
Here's how Insurance Policies is used in Sales Agent jobs:
  • Resolved customers or insureds concerns or questions about insurance policies.
  • Finalized and maintained personal lines insurance policies within the agency.
  • Utilize a consultative sales approach to sell insurance policies to prospective policy holders by providing rate quotes and coverage information.
  • Calculated and ran quotes for insurance policies, auto, fire, property, life, health products.
  • Serviced existing clients and solicited for new business for life, health, automobile and homeowner insurance policies.
  • Write property & casualty insurance policies while professionally representing the Auto Club & all product offerings.
  • Calculate and quote rates for tours, stocks, insurance policies, or other products or services
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies.
  • Used multiple software systems to sale home and auto insurance policies to 22 US states.
  • Advised and sold insurance policies that best suit their (clients) needs.
  • Explained various insurance policies and help clients choose plans that suit them.
  • Quote to customers for Insurance Policies for Home, Cars and Commercials.
  • Worked closely with clients to customize insurance policies for individual needs.
  • Travel to clients home to explain their insurance policies.
  • Created life insurance policies and collected payments.
  • Associate Agent selling life insurance policies.
  • Deliver insurance policies to clients home.
  • Coordinate enrollment for new insurance policies, process pre-arranged burial plans, maintain and serve established membership policy holder files.
  • Provided auto quotes, issued insurance policies, processed payments , endorsements and resolved premium finance issues.
  • Consulted and educated members about Affordable Care Act plans Sold health insurance policies to businesses and individuals

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13. Data Entry

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high Demand
Here's how Data Entry is used in Sales Agent jobs:
  • Managed Daily Data entry, Deposits, help customers on insurance accounts & Responsible for generating purchase orders and expense reports.
  • Assisted in data entry, information retrieval, investigation in to guest's complaints, and e-mail correspondence to future guests.
  • General office skills used frequently: Copying, faxing, filing, data entry and answering phones.
  • Update computer data entry reports into system with guest messages, inventory, and special requests.
  • Utilized light typing skills, alpha-numeric data entry skills, & independent problem solving.
  • Maintained call and data entry accuracy at a level of 95% or better.
  • Assisted callers with ordering online, refunds, data entry, faxing, etc.
  • Computerized data entry for booking cargo using SABRE system, to international locations.
  • Used company's software for accurate data entry of customer's information.
  • Performed data entry & data processing through utilization of contact center software.
  • Provide customers with information, Data entry, Answer Inbound Calls
  • Conducted data entry to ensure accuracy in patients accounts.
  • Managed all data entry tasks for office.
  • Completed data entry and kept accurate records.
  • Up selling and data entry.
  • Reduced data entry errors by 50% within 4 months, resulting in recognition for contributions to operational efficiencies.
  • Answered phones in a professional manner, data entry, clerical, sales, customer service.
  • Upgrade prroducts, explain and sell products, data entry, survey.
  • converted miles into credit millage, data entry, customer service.
  • Received telephone sales orders * Handled customer service calls, resolved problems with florists, customers * Data entry

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14. Door Sales

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high Demand
Here's how Door Sales is used in Sales Agent jobs:
  • Conduct door -to- door sales efforts to introduce customers to customized products proactively overcoming objections by employing appropriate sales techniques.
  • Promoted sales to new customers * Sold new promotions to old customers * Preformed cold calls and door-to-door sales to customers
  • Performed door to door sales service for Reliant Energy providing information about rates and services to potential customers.
  • Conducted an average of 5-8 door to door sales presentations on a daily basis.
  • Provided customer service by marketing Verizon FiOS to customer's door to door sales.
  • Implement cold calling tactics-from door to door sales as well as phone and email.
  • Provide door to door sales and service to clients across IA.
  • Commission based job included door to door sales & customer service
  • Perform door to door sales of Kirby home care systems.
  • Performed door-to-door sales, answering questions and presenting product benefits.
  • Consisted of door to door sales of insurance policies.
  • Solicited door to door sales of magazines.
  • Commission based only door to door sales.
  • Performed cold-call and door-to-door sales duties.
  • Provided Professional door to door sales and services Resolved customer inquiries, billing issues and product/service concerns.
  • Job Responsibilities: Direct sales (door to door sales) and promotion of Green Energy.
  • work requires door to door sales and income is only from your sales.
  • Participted in Door to door sales for Verizon Learned about the Verizon brand and it's products.
  • MARCH 2013 Four weeks of door-to-door sales around the Phoenix, AZ and Los Angeles, CA areas.
  • Performed door to door sales of gas and electric energy Offered savings on gas and electric bills Travelled throughout east coast

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15. Medicare

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average Demand
Here's how Medicare is used in Sales Agent jobs:
  • Enroll prospective clients into a plan that meets their needs through Covered California or with the right Medicare plan.
  • Work closely with customers to educate them on the benefits of Medicare, and the plans available to them.
  • Sell seniors the most appropriate Medicare product to fit their needs and budget at the most affordable cost.
  • Submit applications to companies and problem solve issues of enrollment and coverage issues including Medicare appeals.
  • Coordinated Medicare enrollment processes in accordance with Centers for Medicare and Medicaid Services (CMS).
  • Assist seniors to navigate through the Medicare system by educating them on their various coverage options.
  • Worked from home selling Medicare Supplement, Advantage, and Part D Rx plans.
  • Conducted telephonic enrollment with a quota of 4 Medicare Advantage application enrollments per day.
  • Remain compliant with Centers for Medicare Services and Department of Insurance rules and regulations.
  • Sell Medicare services and products such as supplements, advantages, dental and vision.
  • Recommend Medicare prescription drug plans based on individual medication needs of clients.
  • Comply with Medicare and state sales, marketing and enrollment requirements.
  • Used knowledge of Medicare products to assess the needs of prospects.
  • Enrolled Medicare members in Medicare Supplement Plans and Prescription Drug Plans.
  • Licensed insurance broker responsible for clients dealing with Medicare and Life Insurance
  • Licensed Life Insurance agent specializing Medicare and Long Term Care coverage.
  • Explained the benefits of company's Medicare advantage plans.
  • Interpreted and coached staff on managed care regulations (AHCCCS (Medicaid), Medicare, and small business groups.
  • Ranked in the top 10% of Mini Medical sales, and number one in the sale of Medicare supplements.
  • Received Inbound calls from clients who needed help enrolling into the proper medicare insurance plan.

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3 Medicare Jobs

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16. Insurance Products

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average Demand
Here's how Insurance Products is used in Sales Agent jobs:
  • Generated profits and served customers by explaining and selling insurance products.
  • Remain current on the latest trends in the industry, with comprehensive knowledge of insurance products, services and best practices.
  • Cultivated stronger working relationships with business partners, 4-6 monthly department meeting, presenting on Insurance Products and Sales Techniques.
  • Initiate and conduct the sales of AAA memberships as well as a full line of insurance products.
  • Market insurance products directly to the right consumers in Maryland, Washington DC, and Virginia.
  • Executed sales for Life and Health insurance products at $35 million dollar insurance company.
  • Sell life insurance products such as, whole life, annuities, long term care.
  • Prospect, present, and sell life and health insurance products to prospective applicants.
  • Represented the following insurance products: Property, Home, Life and Health.
  • Sell all Auto and Homeowners insurance products to existing and prospective client base.
  • Utilize understanding of insurance products to secure the proper product for each prospect.
  • Offered management insight into the marketing of new insurance products and programs.
  • Customize insurance products to fit the needs of an individual or business.
  • Job duties include marketing and sales of supplemental health insurance products.
  • Sell clients various life insurance products to meet individual needs.
  • Provided office support while selling bank and insurance products.
  • Maintain training in sales skills and insurance products.
  • Quoted various insurance products based on insured needs.
  • Obtained license to sell Life Insurance products.
  • Trained and coached sales agents Provided a variety of life and supplemental health insurance products to fulfill customer needs.

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142 Insurance Products Jobs

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17. Health Care

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Here's how Health Care is used in Sales Agent jobs:
  • Provided Health Care data to subscribers and providers requesting information.
  • Utilized consultative sales approach in assessing prospective client's current and long-term goals relating to Financial growth and health care.
  • Be compassionate understand and have patience with each individual as choosing health care is a very important decision.
  • Educated clients to navigate through the Health Care Reform confusion to better serve their employees and interests.
  • Prospected, called leads, set appointments within the senior market for health care related products.
  • Worked on United Health Care Account and became a fully licensed Medicare insurance agent.
  • Maintain working knowledge on health care changes under the recent health care reform.
  • Provide questions to client inquiries regarding industry changes and new health care initiatives.
  • Marketed life insurance and health care supplements to individuals and small businesses.
  • Build and maintain relationships with small health care centers and fitness centers.
  • Provided health care products for people wanting lose weight.
  • Attended seminars and researched impact health care reform.
  • Enrolled Medicare holders into United Health Care Plans.
  • Appointed by United Health Care (UHC) in Texas and in 27 other States to sell health lines.
  • Appointed with Cigna, United Health Care, Coventry, Mutual of Omaha and Penn Life.
  • Call center helping the older people enroll into health care for Humana.
  • Take inbound calls for Humana and United health care for Billing & Enrollment
  • Answer incoming phone calls from health care providers (i.e.
  • Discussed with members Affordable Care Act/Health Care Reform topics.
  • Generated leads, to assit Medicare recipients in health care issues Gave seminars and assit with Sales and Services

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18. Product Knowledge

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Here's how Product Knowledge is used in Sales Agent jobs:
  • Utilized comprehensive product knowledge and consultative solutions selling to educate clients on new technologies and communicate product value.
  • Processed rental contracts for customers by communicating product knowledge and accessories with customer openly and effectively.
  • Shared product knowledge with customers while making personal recommendations.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Achieve or exceed sales quotas s across product lines using acquired product knowledge and selling skills.
  • Provided timely leasing and financing quotes, product knowledge and corresponding emails to potential customers.
  • Worked in a cold-call division, requiring product knowledge and a trustworthy personality.
  • Developed sales people through role playing, field time and product knowledge training.
  • Provided product knowledge, leasing/financing quotes and brand comparison with our competitors.
  • Completed extensive training and continuously increased product knowledge to achieve sales goals.
  • Interact with customers by presenting them with product knowledge and hands-on experience.
  • Provided related product knowledge to prospective customers through chat forum.
  • Trained new hires on sales techniques and product knowledge.
  • Learned, referenced and applied product knowledge information.
  • Develop and maintained sales and product knowledge.
  • Utilize product knowledge to promote sales.
  • Cross trained in product knowledge.
  • Educated customers on product knowledge.
  • Trained new agents and assigned territories Maintained product knowledge for all lines of business and products written
  • Provide customer service Product knowledge Persuasion Tactics for Sales Promoting/Marketing Primary

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19. Directv

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Here's how Directv is used in Sales Agent jobs:
  • Answer inbound calls to sell DIRECTV, phone, ADT, and internet service to customers.
  • Contract Salesman for DirecTV; Responsible for data entry, customer service, and contract verification.
  • Implemented superior sales and persuasion techniques, to highlight the advantages of having DirecTV service.
  • Presented an enthusiastic voice to the potential customers of our campaign client, DirecTV.
  • Top performing sales agent for DirecTV, followed scripts in a call center environment.
  • Keyed in data to place orders for customers inquiring/purchasing DirecTV Satellite service.
  • Enrolled inbound callers with new DirecTV service and set up installation appointments.
  • Cross sell DirecTV if customer doesn't already have it.
  • Pitch home phone service and DirecTV bundle discount.
  • Received inbound calls to help customers with DIRECTV inquires
  • Answered inbound calls for DirecTv.
  • Speak to as many customers as possible on a daily basis to inform and set up their Directv services.
  • Used skills trained at VXi to attempt to make each potential client a new valued DirecTV Customer.
  • Gain extensive knowledge of the program, products, services and Directv product procedures.
  • Received inbound calls from future DirecTV customers Informed new customers of great new entertainment packages
  • Help customers pay bills and setting up Directv service.
  • Direct sales of Dish Network and Directv.
  • Worked as a sales agent over the phone for the establishment of directv satellite tv service.
  • Answered In Coming Calls, Sold Directv, Set Installations
  • Answer phone calls in a prompt manner, sell directv, upsell customers

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20. Prospective Customers

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Here's how Prospective Customers is used in Sales Agent jobs:
  • Prepared personalized personal, commercial, disability and workman compensation lines insurance quotes to prospective customers/clients.
  • Established, developed and maintained business relationship with current and prospective customers in assigned market.
  • Follow stringent rules of Quality Assurance department when imparting information to prospective customers.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Update customer database with contact details and interest information from prospective customers.
  • Contacted regular and prospective customers to demonstrate products and solicit orders.
  • Delivered quality customer service and developed relationships with prospective customers.
  • Identify prospective customers using lead generation methods.
  • Obtain credit information about prospective customers.
  • Persuaded prospective customers to purchase products.
  • Identified prospective customers using lead generation methods and performing an average of 60 cold calls per day.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective Customers.
  • Develop price quotes and perform statement reviews to determine best processing plan for prospective customers.
  • Identified prospective customers using lead generating methods and reached store goal almost every day.
  • Close prospective customers using working knowledge of the Time Warner Cable products and services.
  • Interacted with current and prospective customers to sell Rhodes Homes products.
  • Scheduled appointments with tax sales representatives to meet with prospective customers.
  • Negotiated fees and rates with prospective customers.
  • Answer questions for prospective customers.
  • Respond to inbound calls from prospective customers in a sales environment Sell memberships and various other promotions Answer customer inquiries as necessary

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2 Prospective Customers Jobs

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21. Inbound Sales

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Here's how Inbound Sales is used in Sales Agent jobs:
  • Handled large amounts of inbound sales calls -Convinced customers of the benefits of products -Provided service to satisfy disgruntled customers
  • Take inbound sales and customer service calls, create a sales opportunity, and make reservations for potential customers.
  • Performed outbound and inbound Sales calls made to business and individuals on behalf of company.
  • Receive inbound sales and customer service calls selling High Speed Internet for 27 different companies.
  • Set and exceeded daily sales goals for inbound sales calls.
  • Processed inbound sales and support calls with superior service.
  • Managed inbound sales inquiries from consumers and travel agents.
  • Handled inbound sales calls in call center environment.
  • Handled high volume inbound sales and retention calls.
  • Closed inbound sales of products and services for DIRECTV and AT&T.
  • Provided excellent customer service on inbound sales calls Managed customer's subscriptions
  • Handled 80-100 inbound sales calls per day from Sprint Wireless customers * Met and exceeded monthly sales objectives.
  • Received inbound sales calls for several different products, all depending on which line I was scheduled on.
  • Service potential customer inbound sales calls, track sales and call volume Exceeded sales goals consistently
  • Received inbound sales and customer service calls for clients on several different projects.
  • Handled inbound sales calls for 30 clients Greeted callers and attended to needs Assure callers of products and close sales
  • Answer inbound sales calls * Clean and maintain work area * Perform sales transactions
  • Provided customers with inbound sales and customer service Accounting Problemsolving
  • Answered all inbound sales or technical support calls Account acquisition and retention Upsell and/or Upgrade new or existing
  • help launch inbound sales division sell the HD TV, Internet, and VOIP (Uverse Technology)

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4 Inbound Sales Jobs

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22. Business Owners

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Here's how Business Owners is used in Sales Agent jobs:
  • Specialize in sale of health/life/retirement and other financial solutions to business owners and individuals.
  • Key targeted market was small businesses, allowing business owners the ability to compete with larger businesses in their local area.
  • Researched business' information and requirements, planed and presented products to business owners to meet specific needs.
  • Make contact with business owners and present our company credit card terminals features, benefits and fees.
  • Maintained contact with business owners and Human Resource Managers to ensure that employees are provided exceptional service.
  • Educate business owners, on the tax saving advantages of offering voluntary health benefits to their employees.
  • Focused on multiple types of insurance for independent business owners, families, and individuals.
  • Conduct employer and employee sales meeting to educate business owners and staff of voluntary benefits.
  • Executed 10 daily cold calls to small business owners to increase client base.
  • Closed sales of benefit programs with business owners and human resource management.
  • Developed sales leads by contacting business owners by phone and in person.
  • Educate and present to business owners and their employees on policy benefits.
  • Worked with business owners and community groups to expand company reach.
  • Set up individual meetings with business owners and secure accounts
  • Advised business owners about AT&T services.
  • Contacted business owners and selling them our companies local SEO (search engine optimization) program on a one call close.
  • Delivered presentation to CEOs, Business Owners and Employees in a group setting as well as one-on-one.
  • Used Dialer system to call small business owners and enroll clients into online marketing campaign.
  • Worked B2B outbound sales Cold-called on business owners in designated territories Analyzed merchant statements and closed deals on location
  • Educate small business owners about the importance of Supplemental Insurance for their employees and how That will benefit their business.

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23. Verizon

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Here's how Verizon is used in Sales Agent jobs:
  • Recruited customers for CenturyLink, DirectTV and Verizon Wireless services.
  • Greeted clientele on the Verizon Wireless website computerized chat system to fulfill customer needs and inquiries and to promote customer sales.
  • Represent, Promote, and Sell Verizon Broadband for the Wireless Industry and Drive Sales in assigned stores.
  • Served as key component for industry leading Verizon home sales and internet growth.
  • Helped Verizon customers pay their bill online and looked into their account.
  • Make and receive inbound/outbound phone calls on behalf of Verizon Residential/TMS.
  • Specialized in the sale of Verizon FiOS service to residential customers.
  • Answered all inbound Technical Support Sales Calls for Verizon Customers.
  • Awarded Verizon Elite status for top sales points per call.
  • Explain to customers the advantages of Verizon Cellular Service.
  • Attempted to sell Software Technical Support for Verizon Customers.
  • Assist customers through orders made on-line for Verizon Wireless
  • Provide consultative sales and client service for Verizon to small business owners Secured new business with effective cold calling.
  • Designed and developed servlets to order Verizon products like T1, ATM, Calling Cards, etc.
  • Assist callers with payment assistance for their Verizon DSL service based on customer loyalty.
  • Provided information to customers about Verizon Trained new employees in sales and marketing skills
  • Field sales for Verizon FiOS * Extensive Lobby Event Sales
  • Assist transitioning customer from Alltel to Verizon.
  • Received incoming calls from customers interested in purchasing internet, television, and home telephone services from Verizon and Frontier.
  • Maintain up-to-date knowledge about ATT, Verizon, DirecTV, CentryLink, Hughesnet, Internet and phone products.

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24. Customer Information

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Here's how Customer Information is used in Sales Agent jobs:
  • Handle customers accounts: consolidate accounts; customers payment information, update customer information, disposition calls properly.
  • Collected all necessary customer information needed for service contracts and inputted information into the company system.
  • Gathered and verified all required customer information for tracking purposes.
  • Required to gather market and customer information.
  • Maintain confidentiality with sensitive customer information.
  • Entered customer information into system.
  • Input and verify customer information.
  • Created, and updated customer information within the database, as well my own personal book of business.
  • Answered inbound calls * Logged new customer information and varied sales data for existing customers in computer database.
  • Followed market and customer information and on this bases report on future buying trends.
  • Input data into data base, update customer information Navigate through multiple intranet screens
  • Verify customer information such as name, phone number, and home address.
  • Utilize computer data systems in order to keep track of customer information.
  • Ensured accurate data entry of all customer information on orders.
  • Entered customer information, take payments and create receipts.
  • Copy and paste customer information using multiple windows.
  • Job duties included: data entry, collect customer information, process online loan applications, take Inbound and outbound calls
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Enter customer information into Vision, CSG, Einstein, and Comcast Thin Browser.
  • Maintained customer information "E-leads" database

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25. Cold Calls

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Here's how Cold Calls is used in Sales Agent jobs:
  • Generated all 75% new business through community involvement, professional associations, networking events & cold calls.
  • Developed new client base through advertising, mass mailings, cold calls, prospect lists and referrals.
  • Generated new business through incentive programs, mass mailing, cold calls and referrals from previous clients.
  • Generate leads through existing clients, online search tools, email, cold calls, etc.
  • Utilize inside and outside client marketing through cold calls, client meetings, and local networking.
  • Acquired and followed leads to close sales, worked with cold calls and offering.
  • Utilize telemarketing, referrals, cold calls and networking to successfully grow my business.
  • Executed numerous daily cold calls to top level executives to increase client base.
  • Completed 1,000+ cold calls weekly (a record for newly trained employees).
  • Generated listings for sales and rental properties through cold calls and referrals.
  • Prospected for customers through cold calls, referrals and networking.
  • Generated leads on all accounts by cold calls and canvassing.
  • Devised personal marketing plan which included cold calls.
  • Generated 100% of sales from cold calls.
  • Make cold calls on a direct market base.
  • Make cold calls to sell supplemental health insurance
  • Generated new sales leads through cold calls.
  • Handled Office Communication and Correspondence, made cold calls for rentals and sales leads, attended listing presentations and closed contracts.
  • Completed 50 to 100 cold calls a day aa Recruited new sales agents, exceeding recruitment standards
  • Used an auto-dialer for heavy outbound cold calls Arranged meetings between prospective clients and loan officers.

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26. Customer Complaints

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Here's how Customer Complaints is used in Sales Agent jobs:
  • Resolved customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
  • Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
  • Improved customer satisfaction by handling customer complaints effectively.
  • Discover needs from clients, negotiate and educate terms of services, and find solutions and resolutions for customer complaints
  • Provided customer service and resolved billing issues, customer complaints, and technical support situations.
  • Depended on to resolve customer complaints and fix errors on rental contracts.
  • Resolved customer complaints assisted customers in all inquiries of all rental agreement.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Greeted guest, answered inquiries, and resolved customer complaints.
  • Processed payments, issued refunds and addressed customer complaints.
  • Used customer service stills to resolve customer complaints.
  • Handle customer complaints while maintaining a positive attitude.
  • Reported customer complaints and recorded details of inquires.
  • Resolve customer complaints regarding sales and service.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Processed rentals and sold optional services Responded and resolved customer complaints
  • Handle customer complaints in an attentive, assistive and professional manner in all contact situations.
  • Handled multiple calls including customer complaints and concerns in an efficient manner.
  • Process rental application *Sales of service options that generate commissions for sales agent *Process daily activity reports *Resolve customer complaints
  • Anserwed incoming sales and customer service calls Promoted and sold Saga Holidays products and service Resolved customer complaints

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27. High Volume

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Here's how High Volume is used in Sales Agent jobs:
  • Provided customers with personalized service in a high volume fast paced environment.
  • Maintained professional customer service satisfaction with working with high volume calls.
  • Managed high volume of phone calls and provide response to all maintaining high quality of services and performance standards.
  • Answered and directed a high volume of calls and acted as the initial form of contact to possible clients.
  • Partnered with branch staff to enhance client experience while driving sales in a high volume rental location.
  • Answer high volume of calls, and on call days, generate high volume of calls.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Served as a team leader in a fast- paced, high volume rental location.
  • Maintained a high volume of incoming calls from new and existing clients.
  • Work with a high volume of calls.
  • Quoted auto insurance in high volume office.
  • Provided superior customer service, innovative problem-solver who can generate workable solutions and resolve complaints in a high volume environment.
  • Set appointments Operated automatic dialer High volume of outgoing calls
  • Handle a high volume of calls, usually leveraging an auto dialer system.
  • steered sales operations to generate high volume growth and revenue.
  • Advanced training & expertise on product quality and manufacturing Consistent top volume performer High volume of return clients and referrals
  • Go to Guy" for store coverage, special projects covering vacations, maintaining high volume sales goals.
  • Booked travel reservations Received inbound calls Respond to a high volume of telephone inquiries
  • Educate customers on products and services Meet sales quotas Build customer rapport Handle high volume environment
  • Booked show reservations Sales Handled high volume of customers AS 400 computer system

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2 High Volume Jobs

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28. Sales Presentations

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Here's how Sales Presentations is used in Sales Agent jobs:
  • Coordinated business-to-business sales presentations to obtain new clients as well as extend business with existing clients.
  • Conducted needs-based, consultative sales presentations to a wide range of individuals and independent business people
  • Prepare sales presentations or proposals to explain product specifications or applications.
  • Conducted sales presentations for a leading insurance and financial services company.
  • Prepare and deliver sales presentations to new and existing customers to sell in the future and to protect and increase existing advertising
  • Organize meetings with new and established clients and perform sales presentations/showings that provide customers and clients with information.
  • Conduct sales presentations/ enrollments * Generate sales leads through various marketing efforts, including driving internet traffic to website
  • Conducted 90-minute sales presentations and property tours for potential owners on both English and Spanish-speaking sales line.
  • Developed relationships with major retailers to enable the company to use their location for consumer sales presentations.
  • Performed group and individual sales presentations using pain points and solutions to generate interest in products.
  • Solicit for new business, develop insurance quotes, make sales presentations, and close sales.
  • Prospected and generated new clients, conducted sales presentations and property tours.
  • Managed and updated client profiles and contributed to sales presentations for customers.
  • Researched current market to stay informed and gave superior sales presentations.
  • Provided sales support, conducted sales presentations, and negotiated pricing.
  • Spearheaded development of sales presentations, scripts, and marketing materials.
  • Maintain a high level of customer service and quality sales presentations.
  • Prepare and deliver sales presentations to new and existing customers.
  • Performed weekly sales presentations for potential Credit Union member.
  • Planned, prepared and presented effective sales presentations.

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1 Sales Presentations Jobs

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29. Customer Relationships

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Here's how Customer Relationships is used in Sales Agent jobs:
  • Provide complete customer satisfaction using personalized services, which results in building long-term customer relationships, referrals, and repeat business.
  • Strengthened my customer relationships and satisfied complaints by listening attentively to customer's requirements to ensure their demands were fulfilled.
  • Developed long-term customer relationships coupled with identifying and capitalizing on current and future customer requirements.
  • Frequent on-campus visiting, promotion, and presentations to developed and maintain customer relationships.
  • Developed exceptional customer relationships built on integrity, trust, and solutions focus.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Establish, develop and maintain positive business and customer relationships.
  • Maintained customer relationships by responding to inquiries and documenting actions.
  • Build customer relationships with high degree and professionalism and integrity,
  • Developed positive customer relationships for present and future business.
  • Created alternative business plans to improve customer relationships.
  • Executed strategy to build and maintain customer relationships.
  • Develop and manage customer relationships and serve as a resource to customers and potential customers on RedVentures products and services.
  • Initiated customer contact, built customer relationships, created stream of repeat business resulting in highly successful sales record.
  • Created leads to develop new customer relationships, and maintain business with current customers.
  • Build long-term customer relationships with new and existing clients relating to their insurance needs.
  • Worked 30+ hours per week arranging catering events while establishing long lasting customer relationships Expanded substantially the restaurant s catering division
  • Supported the total shopping environment which included visual and operational elements, customer relationships that lead to sales and business.
  • Served as resident expert for one or more Bank of America products and services Developed and retained customer relationships.
  • Explained and Delivered Supplemental Benefits Constructed programs to fit members needs Built customer relationships Created appointments for members

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14 Customer Relationships Jobs

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30. Client Relationships

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Here's how Client Relationships is used in Sales Agent jobs:
  • Nourished previous and potential client relationships through tactical marketing, targeted e-mails and regular newsletters.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Dedicated to excellent customer service through creating long lasting client relationships.
  • Cultivated client relationships, increasing customer satisfaction and repeat sales.
  • Developed and maintained positive, productive client relationships.
  • Handled inbound sales calls and developed client relationships
  • Developed new business contacts and client relationships.
  • Trained new agents and coached current agents on successful strategies to maximize client relationships for increased revenue.
  • Build and develop client relationships with in the community to promote Liberty Mutual products.
  • Worked extensively with physicians in the Atlanta area to maintain strong client relationships.
  • Developed client relationships by assisting guests with product knowledge and selection of travel.
  • Focus on providing exceptional service and building long-term, productive client relationships.
  • Establish agent/client relationships to provide value to our products and increase retention.
  • Developed and sustained solid client relationships with a client base of 200.
  • Maintained client relationships through weekly follow ups and scheduled meetings.
  • Establish and maintain current client and potential client relationships.
  • Develop client relationships and rapport.
  • Established client relationships and deliver updated product information Assisted in client support to avoid potential problems and ensure efficient transactions
  • Use sales and communications skills to maintain key client relationships and assist clients in buying and selling homes.
  • Rate calculation based on individual client needs Research and marketing to generate new client relationships Set personal meetings to maximize client benefits

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31. New Agents

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Here's how New Agents is used in Sales Agent jobs:
  • Trained new agents in the techniques of booking appointments successfully and turning that into sales success in the field.
  • Manage sales staff 8 agents, assist with setting and conducting sales appointments, recruit and train new agents
  • Promoted to district manager and as such hired and trained up to twelve new agents every three months.
  • Trained and led new agents in client representation and contracts; coordinator for transactions-Team Leader for twelve associates.
  • Recruit new agents to successfully grow sales and strengthen team's position in highly competitive real estate market.
  • Trained new agents in innovative sales techniques to increase sales production for the entire district.
  • Serve as Mentor to new agents for side jacking and understanding system and call flow.
  • Trained and monitored new agents for quality assurance and resolved complaints as needed.
  • Assisted the owner in implementing and training new agents for selling procedures.
  • Coached new agents and always keeping the energy and morale high.
  • Advised new agents with computer programs and customer assistance.
  • Trained new agents in all aspects of real estate sales
  • Assisted in product and sales knowledge of new agents.
  • Signed new agents and helped manage existing accounts.
  • Help guide new agents during their team training.
  • Mentored and closed sales for new agents.
  • Assist in training new agents.
  • Trained and supervised new agents.
  • Produced $80,000 in sales - Initiative/assistance in selecting target markets and training new agents in a start up company setting.
  • Booked individual and group reservations; handled cash and processed transactions Trained new agents; performed data entry

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32. Sales Process

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Here's how Sales Process is used in Sales Agent jobs:
  • Support sales process by seeking out potential business opportunities and staying up-to-date on industry information.
  • Identified opportunities to generate leads, bolstered new relationships, conducted market research, and actively advised development of sales processes.
  • Assisted in training of newer representatives in the basic sales process as well as coaching in various other procedures.
  • Used seven-step sales process in order to sell wireless products for major wireless provider in fast-paced call center environment.
  • Identify with the customer to make the sales process 'customer-based'; In turn increases customer satisfaction.
  • Work with customers to find what they want, create solutions and ensure a smooth sales process.
  • Direct response marketing in all aspects including sales process, time management, and customer service.
  • Complete accurate documentation, maintain records and update database of all activity during the sales process.
  • Red Ventures represents multiple national brands handling paid search, marketing and the sales process.
  • Led customers through a proven sales process and personalizing the offer for every customer.
  • Organized a system to effectively track the entire sales process from offer to closing.
  • Provided a great customer experience and providing hands on service throughout the sales process.
  • Adhere to call scripts and sales processes including documentation in contact management system.
  • Implement the five step sales process to determine voice and data needs.
  • Maintained Front-to-Back responsibilities in the Sales Process no matter my Title.
  • Championed effective sales processes and led training programs.
  • Followed up with prospects throughout the sales process.
  • Key member of sales process focus groups.
  • Manage long, consultative sales process.
  • Present Ramada Ownerships Sales Process consistently and accurately.

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34 Sales Process Jobs

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33. Customer Base

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Here's how Customer Base is used in Sales Agent jobs:
  • Provide cargo shipping information to customer base for domestic and international shipping.
  • Cultivated customer base, sold services and managed logistics for the movement of heavy industrial equipment throughout the United States.
  • Set appointments for sales agent/surveyor to showcase and market the stair lift to a niche customer base.
  • Developed southern sales region from zero customer base to 200+ customer base during the first year.
  • Managed customer service on existing accounts while actively securing new sales to grow customer base.
  • Executed outbound calls to existing customer base resulting in 30% increase in sales.
  • Developed customer base via cold calls, resulting in third-highest production among independent agents.
  • Call potential clients to expand employer's customer base.
  • Identified new market prospects and expanded customer base.
  • Maintain customer bases while developing new customers.
  • Acquired and manage my own customer base.
  • Hired to grow existing customer base.
  • Developed a new customer base.
  • Created customer base and operated as an independent small business Consistently a leading sales performer
  • Implemented key marketing strategies from Personal Development books and developed an additional 44% customer base the next month.
  • Procured and maintained extensive customer base by exceeding client expectations and providing exceptional customer service.
  • Key job responsibilities: * Maintain current customer base and canvas to develop new business * Attend daily meetings, submit reports
  • Assist customer base through inbound calls Up sale customer based on current package Maintain minimum call time and sales quota
  • Participated also in outbound calling programs to existing customer base to increase return sales by 22%.
  • Created and executed sales plans Set appointments by lead generation Found needs for customer base

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34. Telephone Calls

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Here's how Telephone Calls is used in Sales Agent jobs:
  • Answer telephone calls from subscribers to relay requested information in order to generate sales/up-sells.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Answer customer telephone calls regarding existing accounts.
  • Provided consumer financial products and services to Bank of America customers through either inbound telephone calls.
  • Answered department telephone calls within 1 ring, using correct salutations and telephone etiquette.
  • Receive telephone calls and handle customer issues or direct messages to appropriate personnel.
  • Prospected potential clients through telephone calls, referrals, and personal interaction.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Answered telephone calls from possible future customers about new services and pricing.
  • Answered the telephone calls requesting current quotations and various answered questions.
  • Answer telephone calls and obtain clients' information.
  • Receive telephone calls and handle customer related issues.
  • Receive telephone calls and handle customer issues on rental extensions and overdue issues breakdowns towing.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Respond to telephone calls -providing quality service to customers.
  • Greeted customers Answered and received telephone calls.
  • Conducted follow-up telephone calls per customer requests.Achieved monthly sales and contact quotas on a regular basis.Maintained and updated all customer paperwork.
  • Sell Verizon FiOS home services through outbound telephone calls Respond to customer issues as they occur Engage in consultative selling practices
  • position where I can be Receive and place telephone calls.
  • center permanently closed-economy) Selling vacation getaways/packages via high volume outbound telephone calls.

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35. Vacation Packages

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Here's how Vacation Packages is used in Sales Agent jobs:
  • Generated new sales by exhibiting energy, enthusiasm and integrity while educating customers about features and benefits of vacation packages offered.
  • Developed and successfully sold customized group vacation packages, including cruises, domestic, and international destinations.
  • Top Universal Sales producer of vacation packages showing extraordinary salesmanship.
  • Job Duties; telemarketing selling vacation packages
  • Cooperated with travel agents and direct sale clients nationwide in arranging detailed vacation packages to the Mediterranean and Eastern Europe.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing for vacation packages.
  • Travel within Shreveport, LA and Tyler, TX marketing events selling promotional vacation packages.
  • Book admission tickets & evening programs for clients vacation packages.
  • Called customers to book vacation packages.
  • Sell highly discounted vacation packages.
  • Developed professional communication abilities through advising and selling customers vacation packages.
  • Promoted Florida Vacation Packages Handled Customer Accounts and disputes.
  • Utilized an automated dialer system talking to warm leads provided by our business partner and selling vacation packages.
  • Performed various cash tasks Provide superior service w/ selling airline tickets, vacation packages, and travel insurance.
  • Promoted and sold vacation packages to clients Support Corporate Travel requirements.
  • Attract customers to kiosk Sale vacation packages Reserving customers vacation packages
  • Assisted customers in selecting and buying a timeshare, booking and managing vacation packages Upgrade propertiy and manage vacation trade options.
  • Provided clients with vacation packages using Sabre reservations system Managed an office staff of three.
  • Call previous guest to sale vacation packages Give guest information Greet customer service skills
  • Sell vacation packages Make sales Transfer to closers Outbound/inbound calls-auto dialer

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6 Vacation Packages Jobs

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36. Insurance Plans

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Here's how Insurance Plans is used in Sales Agent jobs:
  • Developed personal insurance plans for customers through a consultative sales approach.
  • Proved excellent communication skills, customer oriented while selling different insurance plans
  • Provide customers with information about secondary insurance plans.
  • Present and explain various insurance plans using a consultative approach, based on a true understanding of clients' needs.
  • Develop and implement life insurance plans and manage all phases of the sales cycle-from prospecting to close and follow-up support.
  • Contributed about 50% to the sales of individual life insurance plans of a Sales Agency of the company.
  • Specialized in the sales of small group, individual and MSA health insurance plans; 2000 - 2001.
  • Boosted company revenue and customer loyalty by providing health insurance plans to both individuals and families.
  • Evaluated needs of families & individuals and created life insurance plans to achieve those goals.
  • Consulted with clients to identify insurance plans to meet their needs.
  • Matched their needs against current insurance plans.
  • Call and schedule appointment/meetings to provide business to individuals with supplemental insurance coverage Present and enroll employees and individuals in insurance plans
  • Promoted sales and specials while focusing on adding accessories, insurance plans and other phone sale add-ons.
  • Greet customers, imput customer info in computer data base, rent cars and insurance plans
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Discussed clients needs and formulated insurance plans that would suit their needs, including upselling.
  • Offer orientation on healthcare options and sales of health insurance plans.
  • Provide marketing, consultation, and consumer enrollments for supplemental medical insurance plans in worksite environments.
  • Analyzed and customize insurance plans Organized insurance presentations Assisted clients in filing claims
  • Opened new business-to-business accounts Developed external communication marketing plan Customized long-term insurance plans for business clients Provided continuing service to existing customers

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18 Insurance Plans Jobs

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37. Current Customers

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low Demand
Here's how Current Customers is used in Sales Agent jobs:
  • Develop client relationships by signing up new customers and suggesting additional products to current customers.
  • Provide customer service to current customers by taking payments, processing endorsements, and building loyalty through honesty and trust.
  • Call current customers who just recently bought a new vehicle and would like their SiriusXM transferred to their new vehicle.
  • Establish, develop and maintain database of current customers and new leads to generate new business for the organization.
  • Meet and exceed sales goals through new product sales, cross selling and retention of current customers.
  • Organized weekly follow ups with current customers as well as reaching out and connecting with potential customers.
  • Offer outstanding Customer Service by actively calling out to current customers to update changes to their policies.
  • Answered questions on health insurance, vision, and dental asked by future customers and current customers.
  • Educated potential customers and current customers about insurance opportunities for best coverage for the best price.
  • Helped to solve disputes current customers had with their insurance, bill, contracts, etc.
  • Maintain, solicit, and build additional lines of business from current customers.
  • Called current customers to renew subscriptions to both magazines and professional journals.
  • Perform account reviews of current customers to identify cost saving options.
  • Provided quotes to current customers as well as prospective customers.
  • Organized joint sale calls with current customers and outside vendors.
  • Interact with potential customers and current customers.
  • Receive them posted payments for current customers.
  • Provide customer service to current customers.
  • Call current customers and update customer information, schedule service check's on clients equipment, and prospected new clients/ customers.
  • Handled inbound calls from current customers regarding new internet service Evaluated equipment to establish the most appropriate speed and ISP

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4 Current Customers Jobs

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38. Customer Accounts

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low Demand
Here's how Customer Accounts is used in Sales Agent jobs:
  • Review customer accounts to determine additional products or services to enhance rental experience.
  • Notated Verizon customer accounts of any modifications Tracked customers' orders.
  • Managed customer accounts and maintained good relationships.
  • Retained customer accounts when cancellations were requested.
  • Managed retail database for phones and customer accounts; maintained inventory and opening and closing procedures.
  • Set up new customer accounts with cable, internet and phone products based on household needs.
  • Interacted with customers via inbound calls, created new customer accounts, and updated current accounts.
  • Handle customer accounts, handle the needs of clients, aggressively work to keep customers happy.
  • Provided customer service through assisting with questions regarding customer accounts or issues with their devices.
  • Provided service to customers in the Membership Rewards Program and basic customer accounts.
  • Manage customer accounts, service relationships, and cross-sells all products and services.
  • Accessed and updated customer accounts through a face-to-face approach with the customer.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Managed customer accounts including sales, inventory, and customer service.
  • Create new, and manage existing customer accounts.
  • Manage customer accounts receivable and payable.
  • Managed customer accounts for the clients.
  • Consolidated multiple customer accounts Ensuring customers and getting the best experience while listening to SiriusXM.
  • Answer customer calls try to upsell or open new customer accounts process payments
  • Upgraded and upsold customer accounts.

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39. Customer Questions

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low Demand
Here's how Customer Questions is used in Sales Agent jobs:
  • Provided customer support by answering customer questions and addressing concerns.
  • Answered customer questions about product availability and shipment times.
  • Answered customer questions about entertainment, restaurants, and transportation
  • Answered any customer questions or concerns regarding merchandise.
  • Resolved potential customers and customer questions and concerns.
  • Answered customer questions about product availability.
  • Work with customers to solve account issues and answer customer questions on the Verizon wireless website.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Answered customer questions regarding services that will be completed at their residence.
  • Addressed customer questions and concerns regarding products, prices, and availability.
  • Receive and apply credit card information and answer customer questions.
  • Answer customer questions and explain company policies to customers.
  • Answer Emails/Calls regarding customer questions and or concerns.
  • Answered customer questions related to their radio subscription.
  • Answered customer questions about products and travel times.
  • Responded to customer questions and complaints.
  • Resolved customer questions in regards to services and products offered by The Company.
  • Respond to customer questions and complaints in a professional manner.
  • Responded to customer questions and concerns in a timely manner.
  • Presented Gas and Electric Utility Rates Fixed/Variable to customers Answered Customer Questions Completed Data Entry of customers information Train new employees

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40. Analyze Insurance Program

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low Demand
Here's how Analyze Insurance Program is used in Sales Agent jobs:
  • Call policyholders to analyze insurance program and suggest additional changes and upgrades.
  • Contacted policyholders to deliver and explain policy and analyze insurance programs.
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes.
  • Meet with policyholders to explain benefits, analyze insurance program and suggest additions or changes.
  • Analyze insurance programs and suggest additions and changes.

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41. Rental Agreements

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low Demand
Here's how Rental Agreements is used in Sales Agent jobs:
  • Greeted customers professionally and prepared rental agreements for new and previously booked reservations.
  • Negotiated rental agreements with clients and ensured all documentation was completed.
  • Handled Deposits, Inventory, Maintained and Updated Rental Agreements, Serviced Vehicles, Vehicle Exchange, Customer Pick up.
  • Averaged over 100 car rental contracts per day, to include daily, weekly, monthly rental agreements.
  • Used different databases to secure payment, process rental agreements, and kept track of vehicle maintenance.
  • Empowered on customer service issues (i.e., adjust rental agreements, etc.).
  • Utilize correct cash handling procedures, credit card transactions and adjustments to rental agreements.
  • Draft rental agreements and present each customer with optional extras based on his/her needs.
  • Prepare rental agreements, sell products and services, assist with customer service related issues
  • Process car transactions, prepare and create rental agreements through use of computer system.
  • Greet customer, disclose rates, terms and conditions of rental agreements.
  • Closed an average of 30 rental agreements a day.
  • Processed rental agreements and explained contents of contracts.
  • Explained the terms of rental agreements.
  • Process documents and rental agreements.
  • Face to face customer sales and service Duties included: fleet management, rental agreements, insurance sales, and general upkeep
  • Processed rental agreements, took payment from customers and performed pre- and post-rental inspections on all vehicles.
  • Process rental agreements and sell optional services for car rental company Greet clients.
  • Accompanied clients to view properties Took client calls and answered questions and concerns Processed background checks Processed rental agreements and monthly payments
  • Travel reservations Insurance and liability sales Process Rental agreements Effective in reaching team goals for sales and upgrades

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42. Payment Method

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low Demand
Here's how Payment Method is used in Sales Agent jobs:
  • Interviewed prospective clients to obtain data about their financial resources to determine suitable premium and established payment methods.
  • Calculated premiums, quotes, established payment methods for sales, and educated potential clients on insurance options.
  • Obtained customer personal information to perform a credit check and payment method, and entered orders into computers.
  • Calculate premiums and establish payment methods that meet the needs of clients, while maintaining affordability.
  • Obtained customer information such as name, address, phone number, and payment method.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Processed all payment methods and complete all closing reports, including MICROS reports.
  • Arrange appointments with prospective clients Calculate premiums and establish payment method.
  • Set up new accounts, and set up payment methods.
  • Completed purchases with cash, credit and debit payment methods.
  • Calculated premiums and established payment methods for my clients.
  • Verified payment methods and ran credit card payments.
  • Collected premiums and established payment methods for sales.
  • Calculate premiums and establish payment method.
  • Determined payments and payment method.
  • Established payment methods for sales.
  • Calculate premiums and establish payment method Knowledge of principles and methods for showing, promoting, and selling products or services.
  • Produced insurance sales in the senior care, business and personal market: Calculated insurance premiums and established payment method.
  • Called policyholders to deliver and explain policies Calculated premiums and established payment methods Customized insurance premiums to suit individual customers
  • Calculate premiums and establish payment method Develop marketing strategies to compete with other individuals or companies who sell insurance.

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1 Payment Method Jobs

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43. Customer Calls

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low Demand
Here's how Customer Calls is used in Sales Agent jobs:
  • Generated new individual and business contracts through customer calls.
  • Answered a constant flow of customer calls with up to 50 calls in queue per minute.
  • Take down Very Detail Problem description When customer calls in with a problem with the Product.
  • Managed consultative sales and customer calls to pair customer needs assessments with solutions selling.
  • Responded to customer calls by assessing needs and build a comprehensive solution.
  • Make reservations using sales techniques while handling intense flow of customer calls.
  • Maintain a database of customer calls, their needs and requirements.
  • Answered and migrated Inbound Customer Calls into Sales opportunities.
  • Handled an average of 55 customer calls per day.
  • Handle large volume of customer calls efficiently.
  • Make hotel reservations from in-coming customer calls.
  • Assisted all U-Haul stores with customer calls.
  • Answer Inbound Customer calls regarding Hotels.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Position also requires to make reservations and answer incoming customer calls, with modifying customer reservations.
  • Enhance customer retention and satisfaction by providing outstanding and prompt customer services Take customer calls and complete service orders.
  • Answered customer calls in a timely fashion assisting with reservations, payments, questions, and directions if necessary.
  • managed a high-volume of inbound and outbound customer calls.
  • Verified arriving import documents and freight Prepared documents through customs for customer release Answered customer calls regarding import shipments.
  • Handled incoming customer calls Met sales quota/goals Achieved sales goals and quotas Provided outstanding customer service

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1 Customer Calls Jobs

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44. Customers Needs

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low Demand
Here's how Customers Needs is used in Sales Agent jobs:
  • Filed daily accident reports and provided information to assist customers needs.
  • Provide superior customer service while identifying customers needs.
  • Meet sales quota, look for sales through marketing or calling, provide excellent customer service, satisfy customers needs.
  • Answer incoming calls and answered customers questions and explain policies and procedures alone with customers needs and services.
  • Manage direct accounts by conducting periodic calls and making periodic visits to address customers needs and concerns.
  • Commission based sales position with a strong focus on cross-selling, and attentiveness to customers needs.
  • Focus on customers needs to provide a policy to financially secure them for their future.
  • Explain a plan that best fits the customers needs and get them enrolled.
  • Find out customers needs earn trust sell simply and turn customers to fans.
  • Tracked down sources of special products and services to meet customers needs.
  • Gained product knowledge to provide packages that best fit customers needs.
  • Analyzed customers needs, sold cable and Internet service.
  • Evaluate customers needs and build productive long lasting relationships.
  • Planned and sketched layouts to meet customers needs.
  • Established new accounts based on the customers needs.
  • Recommended best services for customers needs.
  • Build Rapport, While Probing,selecting,recommend and help locate merchandise based on customers needs and desires.
  • Called on homes and small businesses Analyzed customers needs and transacted sales Resume (cont.)
  • Provided financial planning advices based on customers needs and goals to be more approachable.
  • Recommended,selected and helped locate cars based on customers needs and desires

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45. Technical Support

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low Demand
Here's how Technical Support is used in Sales Agent jobs:
  • Provided highly individualistic technical support for personal and business customers.
  • Assisted company with various computer issues/technical support.
  • Provided technical support customer serviced to assist customers in walking through to diagnose possible issues when installing memory on their systems.
  • Provided analysis of wireless accounts to determine proper pricing, technical support for wireless devices and sold wireless devices.
  • Offered technical support to clients on a variety of home bottled water appliance products.
  • Assisted phone customers with billing concerns, programming questions and limited technical support.
  • Major responsibilities include standard customer service, sales, and online technical support.
  • Interpreted customers' requirements and needs; provided technical support to customers.
  • Provided technical support to sales force on wide area and client/server solutions.
  • Up selling services and attaching technical support to orders.
  • Lead sales agent Also provided technical support for customers
  • Provide customers with ongoing technical support.
  • Assist customers with technical support.
  • Assist callers with troubleshooting and technical assistance via technical support department.
  • Provided customer service excellences and technical support on telephony systems.
  • Offered and provided Services always in the bidding process for MCSE's, help desk options, and onsite technical support.
  • Consulted with clients to provide pre-sales technical support and product information.
  • Help existing metro pcs customers with any technical support issues they might have regarding their accounts.
  • sell mainly dish internet / tv with geek squad technical support and home security systems.
  • Provided technical support for customers' internet service Retained customers Explained various billing inquiries to customers Sold internet service

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46. Aflac

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low Demand
Here's how Aflac is used in Sales Agent jobs:
  • Managed accounts and clients I gained through cold calling on businesses in order to provide companies with AFLAC insurance products.
  • Represented AFLAC insurance to small business owners to encourage them to provide AFLAC's benefit products to their employees.
  • Marketed AFLAC services to businesses, presented policies to HR Managers & employees and serviced accounts.
  • Presented AFLAC supplemental health insurance to small and large (200+ employees) groups of employees.
  • Conduct Enrollments to sign employees up for AFLAC supplemental health and life benefits.
  • Market AFLAC insurance products, Service existing and new payroll accounts.
  • Market AFLAC Insurance Products, through individual and employer presentation.
  • Represented Aflac in a professional business-to-business sales environment.
  • Discussed current product offerings to new and existing customers Achieved AFLAC's Triple Crown and Fireball Awards.
  • Planned training seminars and conferences for the 65 sales agents hosted Aflac Southern Regional Manager.
  • Help explain and provide information on what is Aflac insurance and how does it work
  • File claims, follow-up, and act as liaison between the customer and Aflac.
  • Speak with business owners concerning benefits of Aflac's insurance offerings to their employees
  • Establish new Aflac accounts with 3 or more members for small businesses.
  • Showed businesses how cost-containment could be achieved by partnering with Aflac
  • Provide individual quotes on Aflac policy s for customers.
  • Completed Sales Academy School through Aflac.
  • Appointed with Aflac, Erie, Etna.
  • Provide information on Aflac various policy s for healthcare benefits.
  • Planned and executed open enrollments Enrolled all clients into Aflac products using the approved Everwell or SNG software.

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47. Sales Contracts

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low Demand
Here's how Sales Contracts is used in Sales Agent jobs:
  • Negotiated and finalized sales contracts.
  • Negotiated listings and sales contracts to meet closing dates which entailed interacting with attorneys, bankers, appraisers and others.
  • Prepare promotional plans, sales literature, media kits, and sales contracts, using computer.
  • Negotiated terms of sales contracts with clients and liaise between buyer brokers and attorneys.
  • Negotiate details of contracts and payments, and prepare sales contracts and order forms.
  • Audited sales contracts and files, assuring all necessary paper work was complete.
  • Procured labor and product sales contracts by strategic marketing and superior customer service.
  • Quoted prices and credit terms along with preparation of sales contracts for orders.
  • Prepare sales contracts for orders obtained, and submit orders for processing.
  • Assisted clients with executing sales contracts and assisted with the closing process.
  • Create individualized sales contracts per project by the customer's specifications.
  • Write customer orders and sales contracts according to company guidelines.
  • Prepare presentations, proposals and sales contracts.
  • Executed sales contracts and conducted color appointments.
  • Prepare sales slips or sales contracts.
  • Prepared sales slips and sales contracts.
  • Negotiated sales prices and sales contracts.
  • Initiated new sales contracts with customers.
  • Identified and qualified customer needs, developed sales strategies and negotiated sales contracts, marketing campaigns with clients.
  • Buy and sell residential properties Interact with Clients on a professional level Write Sales contracts Coordinate closings and all inspections

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48. Additional Products

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low Demand
Here's how Additional Products is used in Sales Agent jobs:
  • Assisted customers by answering product and service questions and suggested information regarding additional products or services.
  • Recommended additional products and services.
  • Assist customers with their vehicle rental to ensure a positive customer experience, while also promoting additional products and services.
  • Speak to existing and prospective Allstate customers who have expressed an interest in new or additional products and services.
  • Qualified and processed customer rentals * Met sales targets and cross sold additional products to customers
  • Pursue and secure new business and additional products sales opportunities on a continuous basis.
  • Highlighted additional products to customers, such as accessories or after-sales service.
  • Offer additional products to customers, including accessories or after sale service.
  • Up selling on additional products once initial sale has been made.
  • Promote additional products and services we offer to drive store sales.
  • Offered additional products and services to enhance their rental experience.
  • Offered additional products to meet the customer's needs.
  • Counter sales, promoting additional products and services.
  • Sell new or additional products and/or services.
  • Completed rental contracts and sold additional products.
  • Offered them additional products and services.
  • Top 5% sales pool 4th quarter 2007 - 1st quarter 2011 Daily customer contact to resolve issues and sell additional products
  • Create & process reservations, quote rental prices, sell insurance coverages, additional products & services.
  • Cross sell additional products including Homeowners,Renters and Motorcycles.
  • Activate Credit Cards Solicit sales of new or additional products 50 - 60 call per hour

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49. Company Products

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low Demand
Here's how Company Products is used in Sales Agent jobs:
  • Maintained excellent customer service by understanding company products and policies and providing customers with the information they needed.
  • Provided excellent customer service support Answered customer's billing inquiries Recommended company products based on customer's needs
  • Promoted company products and initiated/executed field interviews and polls at establishments that purchased RJ Reynolds products.
  • Recommend company products/services based on customer wants/needs.
  • Used web-based tools and other aids to analyze prospective customer needs and match to an appropriate company products and services.
  • Enhance the customers' rental experience by providing company products ranging from peace of mind protection to entertainment.
  • Demonstrate a comprehensive understanding of company products and services to tailor the coverage's and needs of our customers
  • Educated and assisted customers about company products, pricing, and policy features.
  • Present and sell company products and services to current and potential clients.
  • Assisted customers in account and billing, promotions, and company products.
  • Answered incoming calls and informed customers about company products and services.
  • Promote company products, services, and savings plans when appropriate.
  • Maintain knowledge of all company products, services, and promotions.
  • Perform sales of company products to visiting customers.
  • Market company products, travel to appointments.
  • Market and cross sell all company products.
  • Maintain strong knowledge of all company products, accessories, pricing plans, and promotional services, and features.
  • Process rental contracts while selling company products such as Insurance, Car class Upgrades, and Equipment.
  • Prepared & processed rental transactions accurately Effectively communicated rental agreements to customers Successfully promoted and sold company products and services
  • Prepared Contracts * Up-sold Company Products * International Customer Relations

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50. CRM

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low Demand
Here's how CRM is used in Sales Agent jobs:
  • Navigated and consistently updated company CRM database with customer contact information, vehicle status and payment methods.
  • Maintained customer database using company CRM.
  • Monitored CRM software to ensure accuracy of all marketing efforts and patient information; ensured accuracy of all Spanish translations.
  • Operated CRM, OMS and OnContact system through West Business Services portal by utilizing proficient data entry skills.
  • Updated all customer contact information, vehicle contracts and payment methods in company CRM database.
  • Learned many valuable skills and gained experience as the user in a CRM System.
  • Operate customer relationship management (CRM) software to place and complete service orders.
  • Executed daily follow up tasks as well as logging customer information into CRM software.
  • Track all interactions with customers in CRM for effective sales cycle management.
  • Follow up with leads via e-mail and the CRM software as well.
  • Document all prospect information and communications and sales in CRM system.
  • Follow up calls for Sold/Unsold customers using a CRM Tool.
  • Set appointments by utilizing the CRM system with specific processes.
  • Enter customer and potential customers into their CRM software.
  • Assisted other agents in learning CRM and Phone system.
  • Enter clients into CRM database.
  • Referred unresolved customer grievances to designated department for further investigation Entered and assigned new leads using CRM tools.
  • Logged and maintained accurate customer information in Salesforce CRM application.
  • Identify opportunities via Construction Journal and use Salesforce as a CRM tool.
  • Maintain client base via Leadtrac CRM.

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14 CRM Jobs

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Sales Agent Jobs

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20 Most Common Skills For A Sales Agent

Customer Service

32.0%

Phone Calls

7.5%

Sales Goals

7.1%

Internet

5.4%

New Clients

4.9%

New Accounts

4.6%

Outbound Calls

4.5%

Life Insurance

3.8%

Real Estate

3.7%

Credit Card Transactions

3.2%

Potential Customers

3.0%

Insurance Policies

2.8%

Data Entry

2.7%

Door Sales

2.4%

Medicare

2.3%

Insurance Products

2.2%

Health Care

2.2%

Product Knowledge

2.0%

Directv

1.9%

Prospective Customers

1.8%
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Typical Skill-Sets Required For A Sales Agent

Rank Skill
1 Customer Service 24.3%
2 Phone Calls 5.7%
3 Sales Goals 5.4%
4 Internet 4.1%
5 New Clients 3.7%
6 New Accounts 3.5%
7 Outbound Calls 3.4%
8 Life Insurance 2.9%
9 Real Estate 2.8%
10 Credit Card Transactions 2.4%
11 Potential Customers 2.3%
12 Insurance Policies 2.2%
13 Data Entry 2.1%
14 Door Sales 1.8%
15 Medicare 1.7%
16 Insurance Products 1.7%
17 Health Care 1.7%
18 Product Knowledge 1.5%
19 Directv 1.4%
20 Prospective Customers 1.4%
21 Inbound Sales 1.2%
22 Business Owners 1.2%
23 Verizon 1.2%
24 Customer Information 1.1%
25 Cold Calls 1.1%
26 Customer Complaints 1.1%
27 High Volume 1.0%
28 Sales Presentations 1.0%
29 Customer Relationships 1.0%
30 Client Relationships 0.9%
31 New Agents 0.9%
32 Sales Process 0.9%
33 Customer Base 0.9%
34 Telephone Calls 0.8%
35 Vacation Packages 0.7%
36 Insurance Plans 0.7%
37 Current Customers 0.7%
38 Customer Accounts 0.7%
39 Customer Questions 0.7%
40 Analyze Insurance Program 0.7%
41 Rental Agreements 0.6%
42 Payment Method 0.6%
43 Customer Calls 0.6%
44 Customers Needs 0.6%
45 Technical Support 0.6%
46 Aflac 0.5%
47 Sales Contracts 0.5%
48 Additional Products 0.5%
49 Company Products 0.5%
50 CRM 0.5%
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