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Become A Sales And Operations Manager

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Working As A Sales And Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $78,659

    Average Salary

What Does A Sales And Operations Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Sales And Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Do you work as a Sales And Operations Manager?

Sales And Operations Manager Jobs

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Sales And Operations Manager Career Paths

Sales And Operations Manager

Do you work as a Sales And Operations Manager?

Help others decide if this is a good career for them

Average Length of Employment
Operations Manager 4.0 years
Area Manager 3.8 years
Top Employers Before
Manager 5.3%
Owner 2.6%
Supervisor 2.3%
Top Employers After
Manager 4.2%
Owner 3.4%
Consultant 3.1%

Do you work as a Sales And Operations Manager?

Sales And Operations Manager Demographics

Gender

Male

68.8%

Female

29.6%

Unknown

1.6%
Ethnicity

White

61.6%

Hispanic or Latino

15.3%

Black or African American

11.0%

Asian

8.2%

Unknown

3.9%
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Languages Spoken

Spanish

51.0%

French

9.9%

Portuguese

5.1%

German

4.8%

Chinese

3.9%

Mandarin

3.3%

Italian

3.3%

Carrier

3.0%

Arabic

2.7%

Japanese

2.4%

Korean

1.8%

Hindi

1.5%

Cantonese

1.5%

Greek

1.2%

Dutch

0.9%

Russian

0.9%

Urdu

0.9%

Polish

0.9%

Hebrew

0.6%

Serbian

0.6%
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Sales And Operations Manager Education

Schools

University of Phoenix

24.8%

Michigan State University

5.5%

Northeastern University

5.1%

University of Arizona

5.0%

San Jose State University

4.6%

Auburn University

4.1%

University of Georgia

4.1%

Texas A&M University

4.1%

San Francisco State University

3.9%

George Mason University

3.9%

University of Southern California

3.9%

Ohio State University

3.8%

Arizona State University

3.6%

University of Texas at Austin

3.6%

Georgia State University

3.6%

Southern New Hampshire University

3.4%

Liberty University

3.4%

Florida State University

3.4%

University of Central Florida

3.1%

Northern Illinois University

3.1%
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Majors

Business

44.4%

Marketing

8.7%

Management

6.8%

Finance

5.2%

Communication

4.4%

Psychology

3.6%

Accounting

3.4%

Political Science

3.0%

Economics

2.2%

Education

2.1%

General Sales

2.0%

Criminal Justice

2.0%

Project Management

1.9%

Human Resources Management

1.7%

Electrical Engineering

1.6%

History

1.6%

English

1.5%

Computer Science

1.4%

Liberal Arts

1.3%

Kinesiology

1.3%
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Degrees

Bachelors

47.7%

Other

22.6%

Masters

17.6%

Associate

7.2%

Certificate

3.2%

Doctorate

0.8%

License

0.4%

Diploma

0.4%
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Real Sales And Operations Manager Salaries

Job Title Company Location Start Date Salary
Sales and Operations Planning Manager Niagara Bottling LLC Ontario, CA Apr 15, 2016 $255,453
Sales Operations Manager Facebook, Inc. Menlo Park, CA Aug 02, 2016 $220,000
Sales & Operations Manager May Capital LLC Salt Lake City, UT Nov 15, 2015 $190,000
Sales Operations Manager Google Inc. Mountain View, CA Apr 14, 2014 $187,400
Sales Operations Manager Pure Storage, Inc. Mountain View, CA Apr 13, 2015 $185,000
Sales Strategy and Operations Manager Google Inc. Mountain View, CA Sep 22, 2014 $175,000
Global Sales Operations Manager Integrated Communications & Technologies, Inc. Malden, MA Feb 27, 2015 $174,970
Sales Operations Manager Google Inc. Mountain View, CA Aug 26, 2016 $170,000
Sales Operations Manager Google Inc. Mountain View, CA Aug 20, 2015 $170,000
Sales Strategy & Operations Manager Google Inc. Mountain View, CA Aug 26, 2015 $170,000
Sales Operations Manager Google Inc. Mountain View, CA Jan 07, 2016 $166,088
Sales Operations SR. Manager Juniper Networks (Us), Inc. Sunnyvale, CA Oct 06, 2014 $131,602 -
$150,000
Sales Operations Manager Genentech USA Inc. South San Francisco, CA Nov 15, 2016 $130,002
Sales Operations Manager Genentech USA South San Francisco, CA Nov 20, 2013 $130,000
Sales Operations Associate Manager Google Inc. Mountain View, CA Jan 04, 2013 $127,700
BTS Manager-Sales & Operations Services Tamko Building Products, Inc. Joplin, MO Jun 04, 2016 $125,000 -
$160,000
Manager, Sales Operations Personalis, Inc. Menlo Park, CA Dec 09, 2016 $125,000
Sales Operations Manager Genentech USA South San Francisco, CA May 21, 2015 $120,000
Manager, Sales and Operations Technogen Inc. Chantilly, VA Jan 09, 2016 $120,000
Sales Operations & Analytics Manager SONY Mobile Communications (USA) Inc. Atlanta, GA Sep 10, 2014 $98,940
Manager, Sales Operations Streamline Health Solutions, Inc. Atlanta, GA Dec 01, 2014 $98,000
Operations and Sales Manager Brian Michaels, Inc. Bethesda, MD Mar 30, 2016 $97,344
Sales and Operations Planning Manager Emerson Process Management Valve Automation, Inc. Houston, TX Jul 01, 2014 $95,285 -
$107,300
Manager, Sales Operations Ringcentral, Inc. San Mateo, CA Sep 17, 2014 $95,000
Sales Operations Manager Comcast Cable Communications, LLC Livermore, CA Jul 30, 2016 $94,806 -
$110,000
Sales Operations Manager Amgen Inc. Thousand Oaks, CA Nov 03, 2016 $94,499

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Top Skills for A Sales And Operations Manager

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  1. Customer Service
  2. Revenue Growth
  3. Sales Operations
You can check out examples of real life uses of top skills on resumes here:
  • Lead the warehouse team to deliver unparalleled customer service Maintained high levels of accuracy in daily operations and procedures.
  • Spearheaded national and local initiatives to drive business segments development and achieve volume/revenue growth targets.
  • Project Manager for Sales Operations on company-wide brand strategy implementation team.
  • Directed and coordinated all day-to-day operations in the wholesale distribution environment for the textile cleaning industry.
  • Managed information flow between Client Services, Account Management, Operations, Quality Assurance, Training, Payroll, etc.

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