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Working As A Sales And Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $106,000

    Average Salary

What Does A Sales And Operations Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Sales And Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Average Length of Employment
Operations Manager 4.1 years
Sales Manager 3.7 years
Top Careers Before Sales And Operations Manager
Manager 5.1%
Owner 2.6%
Supervisor 2.3%
Top Careers After Sales And Operations Manager
Owner 4.3%
Manager 4.0%
Consultant 2.9%

Do you work as a Sales And Operations Manager?

Average Yearly Salary
$106,000
Show Salaries
$69,000
Min 10%
$106,000
Median 50%
$106,000
Median 50%
$106,000
Median 50%
$106,000
Median 50%
$106,000
Median 50%
$106,000
Median 50%
$106,000
Median 50%
$163,000
Max 90%
Best Paying Company
Google
Highest Paying City
San Mateo, CA
Highest Paying State
New York
Avg Experience Level
4.2 years
How much does a Sales And Operations Manager make at top companies?
The national average salary for a Sales And Operations Manager in the United States is $106,501 per year or $51 per hour. Those in the bottom 10 percent make under $69,000 a year, and the top 10 percent make over $164,000.

The largest raises come from changing jobs.

See what's out there.

Real Sales And Operations Manager Salaries

Job Title Company Location Start Date Salary
Sales and Operations Planning Manager Niagara Bottling LLC Apr 15, 2016 $255,453
Sales Operations Manager Facebook, Inc. Aug 02, 2016 $220,000
Sales & Operations Manager May Capital LLC Nov 15, 2015 $190,000
Sales Operations Manager Google Inc. Apr 14, 2014 $187,400
Sales Operations Manager Pure Storage, Inc. Apr 13, 2015 $185,000
Sales Strategy and Operations Manager Google Inc. Sep 22, 2014 $175,000
Global Sales Operations Manager Integrated Communications & Technologies, Inc. Feb 27, 2015 $174,970
Sales Operations Manager Google Inc. Aug 26, 2016 $170,000
Sales Strategy & Operations Manager Google Inc. Aug 26, 2015 $170,000
Sales Operations Manager Google Inc. Aug 20, 2015 $170,000
Sales Operations Manager Google Inc. Jan 07, 2016 $166,088
Sales Operations SR. Manager Juniper Networks (Us), Inc. Oct 06, 2014 $131,602 -
$150,000
Sales Operations Manager Genentech USA Inc. Nov 15, 2016 $130,002
Sales Operations Manager Genentech USA Nov 20, 2013 $130,000
Sales Operations Associate Manager Google Inc. Jan 04, 2013 $127,700
BTS Manager-Sales & Operations Services Tamko Building Products, Inc. Jun 04, 2016 $125,000 -
$160,000
Manager, Sales Operations Personalis, Inc. Dec 09, 2016 $125,000
Sales Operations Manager Nutanix, Inc. Sep 30, 2013 $120,000
Sales Operations & Analytics Manager SONY Mobile Communications (USA) Inc. Sep 10, 2014 $98,940
Manager, Sales Operations Streamline Health Solutions, Inc. Dec 01, 2014 $98,000
Operations and Sales Manager Brian Michaels, Inc. Mar 30, 2016 $97,344
Sales and Operations Planning Manager Emerson Process Management Valve Automation, Inc. Jul 01, 2014 $95,285 -
$107,300
Manager, Sales Operations Ringcentral, Inc. Sep 17, 2014 $95,000
Sales Operations Manager Comcast Cable Communications, LLC Jul 30, 2016 $94,806 -
$110,000
Sales Operations Manager Amgen Inc. Nov 03, 2016 $94,499

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Top Skills for A Sales And Operations Manager

  1. Customer Service
  2. Sales Goals
  3. Revenue Growth
You can check out examples of real life uses of top skills on resumes here:
  • Streamlined workplace procedures by enhancing supervisor-mentoring techniques, utilization of customer service databases to improve rapport between staff and clients.
  • Led overall adoption and achievement of sales goals by participating in change management planning and execution.
  • Spearheaded national and local initiatives to drive business segments development and achieve volume/revenue growth targets.
  • Analyzed competitive products in terms of reliability and features, demonstrating extensive product knowledge and business leadership.
  • Established and standardized a biweekly Sales Operations execution meeting that expanded into a monthly Forecasting (part requirements) validation meeting.

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Average Salary:

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Top 10 Best States for Sales And Operations Managers

  1. New York
  2. New Jersey
  3. Delaware
  4. Pennsylvania
  5. California
  6. South Dakota
  7. District of Columbia
  8. North Carolina
  9. Nevada
  10. Virginia
  • (3,461 jobs)
  • (2,161 jobs)
  • (187 jobs)
  • (2,849 jobs)
  • (7,533 jobs)
  • (165 jobs)
  • (451 jobs)
  • (1,781 jobs)
  • (404 jobs)
  • (1,929 jobs)

Sales And Operations Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 12,994 Sales And Operations Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Sales And Operations Manager Resume

View Resume Examples

Sales And Operations Manager Demographics

Gender

Male

67.8%

Female

28.5%

Unknown

3.6%
Ethnicity

White

61.8%

Hispanic or Latino

15.7%

Black or African American

11.2%

Asian

7.4%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

51.8%

French

9.0%

Portuguese

5.4%

German

4.5%

Chinese

4.0%

Mandarin

3.6%

Italian

3.1%

Carrier

2.5%

Japanese

2.5%

Arabic

2.5%

Korean

1.8%

Cantonese

1.6%

Hindi

1.3%

Russian

1.3%

Polish

1.1%

Dutch

0.9%

Greek

0.9%

Urdu

0.9%

Vietnamese

0.7%

Hebrew

0.7%
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Sales And Operations Manager Education

Schools

Arizona State University

7.2%

Pennsylvania State University

6.9%

University of Houston

6.2%

Michigan State University

5.9%

Florida International University

5.7%

Texas State University

5.7%

University of Washington

5.4%

Georgia State University

4.9%

University of Georgia

4.6%

University of Texas at Austin

4.6%

Northern Virginia Community College

4.6%

Ohio State University

4.6%

San Francisco State University

4.4%

University of Florida

4.4%

University of Maryland - College Park

4.4%

Indiana University Bloomington

4.4%

San Jose State University

4.1%

Webster University

4.1%

Purdue University

4.1%

Auburn University

3.9%
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Majors

Business

44.3%

Marketing

8.2%

Management

6.9%

Finance

5.0%

Communication

4.4%

Psychology

3.7%

Accounting

3.7%

Criminal Justice

2.6%

Political Science

2.6%

Economics

2.4%

English

2.0%

General Studies

1.9%

Hospitality Management

1.8%

General Sales

1.8%

History

1.7%

Computer Science

1.7%

Project Management

1.4%

Education

1.3%

Liberal Arts

1.3%

Specialized Sales And Merchandising

1.3%
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Degrees

Bachelors

54.9%

Masters

15.5%

Associate

12.3%

High School Diploma

9.0%

Certificate

5.5%

Diploma

1.4%

License

0.8%

Doctorate

0.6%
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Updated May 18, 2020