Sales and operations manager job description

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia.
Job Description
The Manager, Sales Operations manages sales support functions essential to sales force productivity. These include planning, reporting, quota management, sales process optimization, sales program implementation and sales compensation design. Also works closely with internal and external stakeholders to ensure appropriate objectives and priorities are set within the sales organization.

Coordinates sales forecasting, planning and budgeting processes used within the sales organization. As needed, coordinates planning activities with other functions and stakeholders within the company.
Qualifications
Support equitable assignment of sales quotas and ensures quotas are optimally allocated to all sales channels and resources.

Works to ensure all sales organization objectives are assigned in a timely fashion.

Proactively identifies opportunities for sales process improvement.

Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization's compliance with required standards for maintaining CRM data. Works closely with sales management to optimize the effectiveness of the firm's technology investments.

Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.

Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
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Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company focused on making a positive impact on its customers, employees, and communities.
The Role

As a Manager of Sales Operations, you are the “COO of Sales” for a segment of our business. You are the trusted partner with a Sales VP and group of Directors to help identify and execute improvements to strategy, processes, and training. We need someone that can think strategically and execute programmatically. You're able to build relationships within the Sales organization, identify gaps and opportunities and deliver the resources, tools, and assets the team needs to sell successfully. Location is flexible within Europe.
What You'll DoPartner with the President and VP of your group to drive sales effectiveness and results Develop annual quotas and lead forecasting processes Develop data-driven insights and recommendations on pipeline, segmentation and targeting, and sales motion Ensure clear and effective sales strategy, processes and messaging for your area Coordinate cross-functionally to deliver process improvements, playbooks, toolkits, and skills development Drive effective onboarding and ‘everboarding' programs to sales reps and managers in your area
Requirements3+ years of professional experience in Management Consulting, Sales Strategy, Sales Operations, or FinanceStrategic. Able to use both data and intuition to develop simple solutions to complex issues Deep passion for sales and coaching Self-starter comfortable taking initiative and working both individually and in teams Have worked in a high-growth environment and prioritize time well Technically savvy. Very comfortable in Excel, Powerpoint, and G Suite. Working knowledge of SFDC or other CRM
Nice to HaveExperience in a B2B Sales OrganizationExperience with Tableau or other BI/visualization tools Familiar with the landscape of sales enablement tools
#RemoteGermany

Research has shown that women and people of color are less likely to apply to jobs, unless they meet every single requirement. So if you think you have what it takes, we encourage you to apply - even if you don't meet every single point. You may just be the right candidate for this or other roles!

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

Sales Excellence Operations Manager

The Sales Excellence Operations Manager performs a wide range of duties on behalf of the Sales Excellence and Pursuit Excellence leadership teams. Coordinates strategy, plans initiatives, manages project/initiative work teams on a day-to-day basis, sets and organizes agendas for executive/leadership meetings, and communicates to key stakeholders and executive leadership regarding projects and initiatives.

Specific responsibilities include:

Support the Advisory Sales Excellence Leader and Pursuit Excellence senior management in matters such as strategy development, initiative execution, development programs, and Commercial Office collaboration.

Drive the evolution of the Sales and Pursuit Excellence strategies and priorities by managing a broad range of projects and activities and collaborating across the Commercial Office and Advisory business.

Develop relationships with senior stakeholders across the Advisory business, including the Chief Commercial Officer, Commercial Office leaders, Clients & Industries leader, Offerings & Services leader, Industry/Sector leaders, Offering Portfolio/Offering leaders, and Finance and Operations leaders.

Provide support and oversight to Sales and Pursuit Excellence priorities and manage against timeline goals, including:

+ Senior Pursuit Coaches - Support the development and deployment of senior pursuit coaches (senior PPMDs) according to Sales Excellence priorities and aligned with the Pursuit Lifecycle strategy.

+ Proposal Studio - Organize the team and integrate all appropriate channels involved in execution and delivery and ensure timely communication and flow of information to pursuit teams and leadership, integrated with the Advancing Advisory strategy.

+ Client Win/Loss Debriefs - Lead the overall effort to identify deals for client debriefs and coordinate the execution of discussions and executive leadership reporting.

Support the preparation and facilitation of leadership meetings including agenda definition and tracking, management of materials, and managing follow up actions.

Contribute to or oversee the development of internal communications (including emails, newsletters, presentations, speaking notes, etc.) to relay key messages or ask for participation/execution on activities.

Work closely with the Commercial Office Chief of Staff and senior managers in the planning and execution of priority projects and leadership meetings.

Ability to travel commensurate with the nature and demands of the position.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.