Sales and operations manager jobs near me - 3,478 jobs

We review all applicants within 48 hours. Given the high interest in this position, we respond only to those candidates which seem to be the best fit for the position. We regret the impersonal nature of most of these responses. Company Overview Homestead Communities (the “Company”) addresses the affordable housing crisis in the United States by providing safe, clean and supportive communities where working families and retirees can own or rent affordable, high-quality, single-family manufactured homes. Founded in 2023, the Company was one of the ten largest buyers of manufactured housing communities (“MHC”) over the past two years. Homestead Communities is committed to responsible stewardship for its residents, providing engaging careers for its team members, and delivering attractive risk-adjusted returns to its investor. Homestead Communities is owned by its management team and one of the world's largest real estate investors, Invesco (NYSE: IVZ). The Company combines proven, growth-orientated entrepreneurial leadership with institutional discipline and financial capability. This position offers the opportunity to contribute meaningfully to a new enterprise with proven partners and the resources and experience to build a significant operating business. Location Atlanta, Georgia. Either work from home or from one of the Company's MHC's in the Atlanta region. Position Overview Train, supervise and support seven, (initially), on-site Community Managers so they maintain the Company's high operating standards to meet operating budgets, capital improvement budgets, occupancy, home sales and rent collections goals. Cultivate an entrepreneur's “ownership” attitude among Community Managers to encourage their dedicated engagement. Regularly tour communities to confirm that community appearance is high and to build relationships with all on-site team members. Survey resident satisfaction and propose operating improvements to increase satisfaction and retention. Assist the Vice President, Property Performance in annual budgeting and business plans and special assignments. Responsibilities Community Manager Leadership · Recruit, select, train and develop Community Managers so they can meet performance expectations with reduced support. By personal example and instruction, set high standards for financial discipline, customer service and team support, and efficient and effective work habits. · Use operating data and monthly operating budgets to provide detailed, on-going feedback to Community Managers to achieve operating and financial objectives. Understand business issues at each community and the performance of all on-site staff well enough to coach Community Managers. · Contribute to the development and delivery of training programs for on-site teams, with a focus on Rent Manager proficiency, customer service, sales support, and compliance. · Review and approve Community Managers' selection of vendors and their contract terms, assuring the quality and timeliness of execution. Review vendors' compliance with Company insurance requirements. · Using customized or industry-leading training programs, train all on-site team members in specific, technical operating procedures. · Supervise Community Managers' move-out home inspections, renovations, marketing and move-ins, assuring timely turnovers and new tenants' lease documentation. · Advise the Vice President, Property Performance on staffing levels and customized compensation structures and amounts. · For vacant home sites, with the Vice President of Asset Maximization, (1) solicit local manufactured home dealers to place inventory units in a community; (2) specify homes for potential acquisition and re-sale. For community-owned MH, with the Community Manager, inspect homes and determine the renovation plan, and monitor the renovation. Marketing and Sales Company Leadership · Lead creating the Company's SOPs for POH leasing and sales. Gather best practices from colleagues, Company consultants and industry leaders to create SOPs and associated SaaS, IT and documentation. · Supervise Community Managers' execution of the Company's marketing, sales and advertising efforts. With the Director, Home Sales and Leasing, contribute help develop and implement a program to convert home renters into home owners. · With the Director of Sales and Marketing, train on-site teams in effective sales and customer support. · Supervise Community Managers' execution of community owned home inspections, renovations and move-ins to assure timely turnovers and proper lease documentation. · With Vice President, Property Performance and Vice President, Asset Maximization, set quarterly goals for community-owned home sales and vacant site fill. Financial Management · Lead monthly financial and operating review with each Community Manager. Teach Community Managers how to read income statements and balance sheets and write variance explanations. · Annually, with each Community Manager and the Vice President, Asset Maximization and Controller, prepare the operating goals and operating and capital budget. · Prepare quarterly discretionary bonus program for participating on-site staff. Resident Service · By personal example and setting standards, foster a culture of excellent customer service. · Include in community visits, meeting residents to solicit their views on community life and on-site team performance. Help on-site team resolve any resident issues. Vendor and Project Oversight · Approve Community Managers' vendor selections, contract terms, and expenditures exceeding their authority. · Monitor vendor performance, job costs, and change orders to ensure quality work and cost control. · Ensure compliance with insurance and safety requirements for contractors and vendors. Reporting · The position reports to the Vice President, Property Performance. · The position works closely with the Vice President, Asset Maximization. · The position supervises five to 12 Community Managers, depending on workloads. · The position is supported by the Company's Controller and other Regional Managers. Advancement · Increased responsibility for additional communities and/or communities with significant operational improvement opportunities. · Promotion to Vice President, with appropriate increase in compensation, with success in the position and the growth of the Company's owned MH portfolio and site fill and/or expansion opportunities. · Broadening exposure to other disciplines in the Company's operations. Increasing representation of the Company at industry events. Qualifications · At least five years of supervising on-site teams in the MHC industry. Technical expertise in SaaS and other tools specific to the MHC industry is necessary. · English-language fluency. Spanish-language competence is an advantage. Passing standard criminal background checks. Compensation · Annual base salary from $90,000 up to $110,000 depending on the candidate's experience and capabilities. Annual discretionary cash bonus with a total annual target of $10,000. · Paid time off in an amount at the discretion of the team member. · Medical, dental, vision, long- and short-term disability and life insurance. 401(k) with matching up to 4% of employee deferral. Miscellaneous · The Company will provide reasonable accommodation to any employee with a disability who require accommodation to perform the essential functions of their job. · The Company is an equal opportunity employer. All qualified applicants will receive consideration, and all employees are respected, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and any other characteristic protected by law. · The position is exempt from overtime.

Most sales jobs require you to hunt for leads in the cold. At Bravos Research, we have the opposite problem. We are a leading financial media company with 75M+ views on YouTube. We generate thousands of warm leads every month through our content. But right now, we don't have anyone to pick up the phone. We are looking for a Head of Inbound Sales to build our closing process from scratch. You will be the first senior sales hire. At Bravos Research we provide actionable investment research to individual investors and financial advisors. We cover everything from stocks and bonds to crypto and commodities. We are a fully remote, high-performance team. What you will do Your goal is to turn our massive organic viewership into clients. Inbound closing: You will call warm leads (no cold calling) Build the playbook: Develop scripts, templates, frameworks Design our process: Implement and manage our CRM (Pipedrive), track pipeline stages, and set clear reporting Collaborate with marketing: Provide feedback on lead quality and messaging Who you are You don't need a manager breathing down your neck. You are excited to build the sales infrastructure from scratch You have sold products in the $2,000 - $10,000 range Passionate about finance. You don't need to be a former trader, but you love to discuss markets, macro trends, inflation, and the economy 5+ Years of Sales Experience (High-Ticket Info Products, Consulting, or Finance preferred). Experience using Pipedrive (or similar CRMs) How to Apply To apply, submit your resume and a cover letter that tells us about yourself, what you can bring to Bravos Research, and how this role fits in your future. Tell us about something you've done, something that's relevant to the work we do, or something you're passionate about. We want to hear your unique voice of why you want to work with us and see some creativity and effort. Generic or AI-generated cover letters will be disregarded. #J-18808-Ljbffr

An innovative technology company is looking for a Regional Sales Manager to drive sales of HPLC technology in San Francisco and Boston areas. The role involves developing sales strategies, exceeding sales goals, and networking within life sciences. Candidates should hold a relevant degree and have over 3 years of experience in capital equipment sales. The company offers equity ownership, flexible PTO, and a dynamic work culture focused on integrity and passion. #J-18808-Ljbffr

Our client is in the consumer services industry and is looking for a Regional Sales Director - Austin/San Antonio to join their team. This person will be responsible for generating new business, nurturing relationships, and delivering product demos tailored to the needs of prospective clients in the multifamily space. **PLEASE ONLY APPLY IF YOUR CURRENT TERRITORY IS SAN ANTONIO/AUSTIN. YOU DO NOT NEED TO BE LOCAL** **This role is 100% remote but has regional travel** Responsibilities Prospect, develop, and manage relationships with multifamily property owners and managers Conduct sales presentations and product demos that address client needs Negotiate and manage proposals, pricing, and contract execution Maintain detailed records of sales activity in CRM tools (e.g., Salesforce) Travel regionally and attend trade shows or events nationwide (approximately 25%) Qualifications 5+ years of B2B sales experience, preferably within the multifamily housing industry A strong professional network in the industry is a plus Self-starter with excellent communication, negotiation, and relationship-building skills Comfortable working independently in a fully remote setting Resides in the U.S., with preference for Austin/San Antonio area for regional travel alignment

Select how often (in days) to receive an alert: Regional Sales Director, AIR US - Northeast Department: BU AIR Job Type: Direct Employee Business Area: Mktg, Market Access, Bus. Excellence & Med. Affair Contract Type: Permanent Location: Boston, MA, US Chiesi USA Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years' experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here. At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact. Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better. Who we are looking for This is what you will do This position contributes to company success by driving sales at the regional level. Responsible for managing the sales performance of Chiesi-promoted brands, directly managing Sales Representatives within defined regions. You'll be responsible for: Sales Leadership & Strategy Lead a region of Sales Representatives and establish business objectives, evaluate performance, and deliver results through effective execution of brand strategies and cross-functional collaboration. Inspire a culture that embraces curiosity, ownership, accountability, and team engagement through mentoring, coaching, authenticity, and servant leadership. Create clear priorities for regions and simplify complexity. Maintain and expand the customer base by analyzing market trends and identifying growth opportunities. Oversee regional business plans, budgets, and expenses, report sales performance and market insights to senior leadership. Streamline processes and systems to foster a customer-focused environment. Work closely with Area Business Director on key priorities and projects as needed. Regional Management Foster positive, performance-based cultures built on mutual trust and respect; be a great team player with high emotional intelligence. Manage regional budgets, allocate limited resources based on growth opportunities, advocate for teams' needs when additional resources are needed. Recruit, train, and develop a high-performing sales team. Provide regular field coaching and performance feedback, document achievements and areas for improvement. Lead regional sales meetings, support national initiatives, and contribute to ongoing training initiatives. Lead with authenticity and servant leadership while fostering trust. Compliance & Administrative Oversight Stay current and in compliance both individually and as a region, including all Chiesi Corporate Policies, Travel & Expense Policy, culture and values, and mandated government regulations. Represent the company at key events to build stakeholder relationships. Ensure budget compliance and uphold administrative standards per corporate directives. You will need to have Minimum seven years of pharmaceutical/healthcare industry sales experience Excellent communication and organizational skills. We would prefer for you to have 7-10 years of experience in respiratory (asthma and COPD) products At least two years of specialty first-line management experience. Proven success in leading and managing high-performing sales teams. Bachelor's degree in business, marketing, or related field. Location Field-Based/Remote position, up to 75% travel as necessary to meet job requirements; Candidates should live in/near the following Territory locations: Augusta, ME; Brockton, MA; Framingham, MA; Hartford, CT; Johnson City, NY; Springfield, MA; Utica, NY; or Warwick, RI. #LI-Remote Compensation The annual base pay for this position ranges from $185,000 to $250,000. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. What we offer No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way. We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive. Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. - Discover all our opportunities Screen readers cannot read the following searchable map. To activate drag with keyboard, press Alt + Enter. Once in keyboard drag state, use the arrow keys to move the marker. To complete the drag, press the Enter key. To cancel, press Escape. 1 Job 1 Job #J-18808-Ljbffr

A major electrical product distributor is seeking a Region Solar Sales Director to manage and expand Solar sales in San Diego, CA. The ideal candidate will lead a sales team, develop marketing strategies, and drive growth with both new and existing customers. This role requires a solid background in solar sales and proven leadership experience. Competitive salary and comprehensive benefits are offered. #J-18808-Ljbffr

A community-driven company is seeking a Head of Sales to lead global sales efforts, build a high-caliber sales team, and drive revenue growth through strategic initiatives. The ideal candidate will have at least 8 years of experience in startup environments, particularly in B2B SaaS. This role will involve close collaboration with leadership and a focus on data-driven decisions and customer success. The company offers a competitive salary, unlimited time off, and a supportive work culture. #J-18808-Ljbffr

A leading educational technology company based in San Francisco is seeking a District Partnerships Manager. This role will be responsible for managing relationships with mid-size to large school districts, ensuring long-term retention and engagement. Candidates should have over 4 years of experience in partnership management and be skilled at communicating with executive stakeholders. The role involves strategic planning, data analysis, and a commitment to enhancing educational experiences. Travel may be required up to 30%. #J-18808-Ljbffr

Employer Industry: Multimedia and Digital Advertising Proven track record of meeting or exceeding $2M+ annual sales quotas Opportunity for career advancement and growth within the organization Work in a fast-paced, remote environment with a supportive team Engage with high-value direct advertisers and make a significant impact on revenue growth Collaborate with cross-functional teams to execute high-impact campaigns Responsibilities Own and execute the national digital sales strategy to achieve and exceed revenue goals Identify, develop, and grow new business opportunities with mid-market to enterprise-level direct brands Promote and position the full suite of digital advertising solutions, including Programmatic, Social, Search, and Omnichannel media Lead consultative sales conversations and present strategic campaign recommendations to prospective clients Collaborate with internal teams to ensure seamless campaign execution and superior client outcomes Qualifications 5+ years of digital media sales experience, with at least 2 years in a national or multi-regional role Strong knowledge of programmatic, omnichannel, and performance media Proven track record of meeting or exceeding $2M+ annual sales quotas Experience selling into mid/large market and enterprise clients Excellent presentation, negotiation, and communication skills Preferred Qualifications Existing relationships with national brands, holding companies, or large independent agencies Experience at a media agency, ad tech company, DSP, or performance marketing platform Bachelor\'s degree in Business, Marketing, or a related field #DigitalAdvertising #SalesLeadership #RemoteWork #CareerGrowth #MultimediaIndustry #J-18808-Ljbffr

A leading SaaS construction tech company in San Francisco is seeking a Head of Sales to drive revenue growth and build a world-class sales organization. You will be responsible for recruiting top talent, exceeding sales targets, and managing strategic deals. Strong experience in scaling B2B SaaS from ~$5M to $50M ARR, as well as deep knowledge of enterprise sales, especially in utilities, is required. This role offers a competitive salary, equity, and a flexible work environment. #J-18808-Ljbffr

Head of Marketing About the role: We're looking for a hands‑on, execution‑minded Head of Marketing to define and lead our marketing strategy from the ground up while running the core content engine that powers our visibility, voice, and growth. Reporting to our CEO, you'll be the first dedicated marketing hire responsible for bringing our stories to life-across LinkedIn, email, webinars, and sales collateral-while ensuring that every marketing activity drives measurable results. Responsibilities Define and own our marketing strategy from 0→1, prioritizing high‑impact execution from day one. Build and execute the marketing roadmap across demand generation, content, brand, and enablement. Work closely with sales, product, and leadership to ensure marketing is tightly aligned with business goals. Serve as the strategic thought partner to the founders and broader leadership team, guiding future marketing investments. Own the content calendar: write and publish a monthly newsletter, monthly blog posts, and LinkedIn content on a weekly or bi‑weekly cadence. Coordinate and promote webinars, managing the process from concept through execution and follow‑up. Translate internal insights and customer wins into engaging, consistent content that supports brand awareness and market credibility. Lead early‑stage demand‑generation efforts: execute email campaigns, manage lead capture and nurture workflows, and collaborate with sales to support outbound and inbound initiatives. Create and maintain core marketing materials-one‑pagers, pitch decks, case studies, and internal enablement tools-ensuring consistency in messaging and on‑brand quality. Maintain our website, handling routine updates, publishing content, resolving bugs, and coordinating contractors as needed. Manage foundational marketing tools and systems (email marketing platforms, lead capture forms, analytics) to support ongoing activities. Develop and execute press and PR strategy, securing thought‑leadership opportunities and media exposure. Manage participation in events and conferences-selecting events, coordinating logistics, and ensuring brand presence. Oversee client gifting and swag initiatives, sourcing, messaging, coordination, and tracking outcomes. Drive project ownership: bring clarity, decisiveness, and momentum to all initiatives, manage upwards, and keep stakeholders on track. Qualifications 10+ years of experience in B2B marketing, with a strong focus on content creation and product marketing. High‑output doer and strategic thinker who loves setting direction and executing quickly. Excellent writing skills-fast, clear, and able to turn raw input into crisp, compelling copy. Strong bias toward execution and ownership; energized by making things happen and not afraid to figure out solutions. Digitally fluent; comfortable managing workflows, publishing platforms, and lightweight integrations. Proven experience running or supporting webinars, content calendars, demand‑generation programs, and product collateral. Experience in renewable energy is a plus, but not required-curiosity and fast learning are more important. Thrives in 0→1 environments, enjoys building lasting systems, and takes pride in leaving a personal stamp on work. Benefits Remote work-forever! Competitive benchmarked compensation. Health and retirement benefits. Flexible time off. Exciting, mission‑driven work that has an impact. Regular company offsites. Compensation Starting base salary between $180,000 and $200,000, with an equity award as part of your total compensation. The actual base salary and equity are dependent on factors such as location, experience, and internal compensation equity. The base salary range is subject to change and may be modified in the future. EEO Statement We are committed to building an inclusive working environment and doing our part to create a more equitable world. We strongly encourage applicants from underrepresented and/or historically marginalized communities to apply. To learn more about our values and interview process, please visit Interviewing @ Euclid. #J-18808-Ljbffr

A leading analytics and advertising firm is seeking a Director of Brand and Agency Sales to lead sales efforts with key clients and agencies. This remote role requires developing account-based strategies for advertising campaigns. Candidates should have over 5 years of experience selling to agencies, deep knowledge of ad technology, and effective time management skills. Responsibilities include managing ad campaigns, creating account plans, and developing revenue forecasts. A supportive culture with innovative benefits awaits top talent. #J-18808-Ljbffr

A leading online learning platform is seeking a Head of Product to shape and execute the product roadmap for their SaaS-based offerings. The ideal candidate will have over 12 years of product management experience and a track record in scaling SaaS products. Responsibilities include defining product strategy, collaboration across teams, and mentoring junior staff. This role offers a competitive salary of $140,000 to $190,000, fully remote work, and comprehensive benefits. #J-18808-Ljbffr

About Trellis Trellis is rewriting the insurance experience from the inside out. We're the tech company behind Savvy, our licensed insurance agency, and we're bringing clarity and ease to a space known for… the opposite. With powerful tools, clean design, and a customer-first mindset, we're making insurance shopping refreshingly effortless. We're a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures. As a remote-first team, we move quickly, experiment boldly, and build with intention. If you're craving meaningful impact, energized by ambiguity, and are ready to build alongside exceptional teammates, you're going to love doing your best work at Trellis. About The Role At Trellis, we're not your typical agency, we're reimagining how insurance is bought and sold with a platform built on innovation, data, and automation. The P&C Insurance Sales Team Lead is a goal-driven individual focused on driving revenue from prospects interested in various insurance products by leading a team of agents and supporting the day-to-day activity of a remote call center. Reporting directly to the Director of Sales, this leader will accomplish this by improving agent performance through regular coaching and training, reviewing reports tracking team performance towards rigorous goals, and ensuring operational excellence in the maintenance and execution of daily call center activities. To be successful, this role will serve as one of the experts on agency decisions and develop their team to use best-in-class sales practices. What You'll Do Serve as an agency expert on P&C, ensuring that decisions are of high quality. Proactively seek and suggest ways to improve internal processes and results program-wide, from selling techniques to closing customers. Review reports that portray individual agent performance and sales results; analyzing data to evaluate your team and inform operational changes. Regularly coach and mentor a growing team of agents to achieve quotas, while fostering a culture of accountability and results. Monitor the day-to-day inquiry volume, agent schedule and adherence, while proactively adjusting and flexing to support demand. What You Bring to the Table You have 3+ years of experience in a similar role. You're an insurance expert with the ability to guide and evaluate P&C decisions. You're a creative problem-solver who's excited to contribute to the strategic direction and dive in wherever necessary to achieve goals. You have an analytical mindset with the ability to identify data requirements, analyze data, and review reports. You're highly performance-oriented and able to motivate others in a proactive, positive, and firm manner. You have a strong sense of empathy for agents and customers. *Bonus Points* experience with early-stage or high-growth tech startups Our agency operates 7 days a week, from 9 AM to 9 PM ET. To best serve our customers, team members work one weekend day per week and enjoy two days off to rest and recharge. This role can expect to work at least one closing shift per week (12pm-9pm ET) as well. We'll work together during the interview process to find a schedule that aligns with your needs and our customers' experience. Why Trellis? Because you deserve a career that's exciting, meaningful, and surrounded by people who lift you up. We're a group of curious, mission-driven humans rewriting the insurance experience and having a lot of fun along the way. At Trellis, you'll make a real impact on a product millions rely on, and grow alongside a company that's scaling fast. What sets Trellis apart: ✨ A transparent, collaborative culture where ideas win, not titles 🚀 Big opportunities to take ownership and chart your growth 💰 Competitive compensation (75th+ percentile) 🏡 Fully remote across the US & Canada 🎉 Quarterly virtual and/or in-person events that keep us connected Plus, the benefits are built to support your whole life: 🌴 Flexible vacation (yes, actually flexible) 🩺 100% employer-paid health insurance for employees 💻 Home office budget to create your perfect setup 🧘 Wellness programming, because balance matters 💸 401(k) and HSA contributions, FSAs, bonuses & equity opportunities 🐣 Paid parental leave 👉 If you want a role where you'll grow, be trusted, and build something that genuinely improves people's lives, Trellis is the place. Join us. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Note: all employees must complete a background check prior to starting employment with Trellis or its subsidiaries #J-18808-Ljbffr

At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do. We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction. In this role, you'll oversee both the strategic vision and day‑to‑day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high‑performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies. You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting‑edge AI innovation, you'll collaborate with cross‑functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency. This role reports to the Director, Engineering. Where you can make an impact: Drive AI‑powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services. Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate. Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users. Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve. Collaborate cross‑functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies. Lead and develop high‑performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery. Your experience: 8+ years in customer operations, support, or related functions within technology‑driven organizations, preferably in financial services or consumer‑facing products. 3+ years leading large, multi‑layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains. 3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent‑assist tools, voice AI). Demonstrated ability to scale and optimize support operations through process improvement and data‑informed decision‑making. Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce). Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization. Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing). Strategic understanding of how AI‑powered service impacts the customer lifecycle - from reactive support to proactive engagement. Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry‑leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Vacation Time Off + 11 holidays New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend Work from home equipment stipend and co‑working space subsidy Have Some Fun! (Nerds are fun, too) Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer‑paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see: E‑Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI‑Remote #LI‑5 #LI‑DNP #J-18808-Ljbffr

Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Manager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills Strong computer skills, including knowledge of Microsoft Office

Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO

Newman Roofing Company, based in Central Ohio since 1992, has established itself as the region's most trusted roofing contractor. Known for expert craftsmanship and exceptional customer service, Newman Roofing prioritizes the needs and safety of families and communities. Offering reliable roof repair and replacement solutions, the company is dedicated to delivering high-quality, durable services, backed by a commitment to excellence and customer satisfaction. Role Description This is a full-time, on-site role for a Sales Manager located in Sunbury, OH. The Sales Manager will lead and manage sales operations by developing effective strategies to meet revenue objectives and strengthen customer relationships. Daily responsibilities include leading the sales team, setting achievable sales goals, monitoring performance, analyzing sales data, and maintaining strong customer relationships. Additionally, the Sales Manager will collaborate cross-functionally with teams to ensure seamless sales operations and deliver optimal client solutions. Qualifications Minimum 3 years of proven experience in sales management position Strong leadership and team management experience with the ability to mentor and motivate sales teams Excellent communication, negotiation, and relationship-building skills Experience analyzing sales metrics and using data-driven decision-making methods Ability to work independently and handle on-site responsibilities effectively Background in the construction or roofing industry is a plus Bachelor's degree in Business Administration, Sales, Marketing, or equivalent professional experience

What is Smash Park? Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity. Job description: At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together. We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience. What You'll Do Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun. Cultivate a culture of diversity, equity, and inclusion throughout the organization. Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service. Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance. Train and develop team members to deliver exceptional guest experiences. Ensure compliance with food safety, liquor regulations, and quality standards. Monitor operational costs, identify opportunities to reduce waste, and improve profitability. Implement policies and protocols to maintain and improve operational efficiency. Help plan and execute public and private events to promote the Smash Park brand. Continuously review and improve the overall guest experience-from product quality to service delivery. Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment. The Experience You'll Bring: 2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred. Strong organizational, leadership, and interpersonal skills. Excellent financial management and analytical abilities. Experience with restaurant management and accounting software. In-depth knowledge of food safety, liquor requirements, and quality standards. Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays. Salary is based on experience, skills, and qualifications. This role is bonus-eligible. Job Type: Full-time Compensation: Starting salary of $65,000 annually, with bonus-eligibility. Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Experience Required: Hospitality management: 2 years We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.