What is a Sales And Service Associate

Sales and services associates most commonly work in retail, tending to customers and boosting sales. They greet clients, provide information about products and services, answer customers' questions, and help customers select the items that best meet their needs and preferences.

Sales and services associates interact with customers practically all day long. A knack for efficient communication has to be the superpower of those in this role, and they must also have a good amount of patience and willingness to serve.

Managing inventory and keeping shelves stocked is also the responsibility of a sales and services associate. They handle complaints and arrange refunds, if necessary, in a friendly and efficient manner. They need to keep up to date about the products they are selling and attend promotional events and training opportunities to stay on top of their game.

There is more than meets the eye when it comes to being a Sales And Service Associate. For example, did you know that they make an average of $23.05 an hour? That's $47,954 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -105,200 job opportunities across the U.S.

What Does a Sales And Service Associate Do

There are certain skills that many Sales And Service Associates have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Selling skills, Math skills and Interpersonal skills.

Learn more about what a Sales And Service Associate does

How To Become a Sales And Service Associate

If you're interested in becoming a Sales And Service Associate, one of the first things to consider is how much education you need. We've determined that 50.7% of Sales And Service Associates have a bachelor's degree. In terms of higher education levels, we found that 3.2% of Sales And Service Associates have master's degrees. Even though most Sales And Service Associates have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Sales And Service Associate. When we researched the most common majors for a Sales And Service Associate, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Sales And Service Associate resumes include High School Diploma degrees or Master's Degree degrees.

You may find that experience in other jobs will help you become a Sales And Service Associate. In fact, many Sales And Service Associate jobs require experience in a role such as Sales Associate. Meanwhile, many Sales And Service Associates also have previous career experience in roles such as Customer Service Representative or Cashier.

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Average Salary
$47,954
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
453,777
Job Openings
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Sales And Service Associate Career Paths

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Average Salary for a Sales And Service Associate

Sales And Service Associates in America make an average salary of $47,954 per year or $23 per hour. The top 10 percent makes over $77,000 per year, while the bottom 10 percent under $29,000 per year.
Average Salary
$47,954
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Sales And Service Associate Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Sales And Service Associate. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Sales And Service Associate Resume

At Zippia, we went through countless Sales And Service Associate resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Sales And Service Associate Resume Examples And Templates

Sales And Service Associate Demographics

Sales And Service Associate Gender Statistics

female

52.7 %

male

43.2 %

unknown

4.1 %

Sales And Service Associate Ethnicity Statistics

White

59.6 %

Hispanic or Latino

19.6 %

Black or African American

10.3 %

Sales And Service Associate Foreign Languages Spoken Statistics

Spanish

69.7 %

French

5.2 %

German

3.8 %
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Sales And Service Associate Education

Sales And Service Associate Majors

31.5 %

Sales And Service Associate Degrees

Bachelors

50.7 %

Associate

21.6 %

High School Diploma

18.6 %

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None
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Associate
Bachelor's
Master's
Doctorate
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Online Courses For Sales And Service Associate That You May Like

Customer Service, Customer Support, And Customer Experience
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Top Skills For a Sales And Service Associate

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 11.3% of Sales And Service Associates listed Sound Judgment on their resume, but soft skills such as Selling skills and Math skills are important as well.

12 Sales And Service Associate RESUME EXAMPLES

Best States For a Sales And Service Associate

Some places are better than others when it comes to starting a career as a Sales And Service Associate. The best states for people in this position are New Jersey, Pennsylvania, New York, and Connecticut. Sales And Service Associates make the most in New Jersey with an average salary of $59,619. Whereas in Pennsylvania and New York, they would average $57,203 and $56,461, respectively. While Sales And Service Associates would only make an average of $53,512 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Jersey

Total Sales And Service Associate Jobs:
4,011
Highest 10% Earn:
$106,000
Location Quotient:
1.11
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Pennsylvania

Total Sales And Service Associate Jobs:
5,767
Highest 10% Earn:
$102,000
Location Quotient:
1.09
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Connecticut

Total Sales And Service Associate Jobs:
1,977
Highest 10% Earn:
$96,000
Location Quotient:
1.31
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Sales And Service Associates

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Top Sales And Service Associate Employers

RankCompanyZippia ScoreAverage Sales And Service Associate SalaryAverage Salary
1$95,801
2$85,886
3$77,070
4$47,954
5$47,954
6$47,954

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