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Become A Sales And Service Associate

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Working As A Sales And Service Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $21,780

    Average Salary

What Does A Sales And Service Associate Do At AAA Northern California, Nevada & Utah

* Perform for AAA Members’ various needs, including DMV transactions, cashiering, domestic travel preparations, underwriting support, and more
* Understand, promote, and generate referrals for promotions, products and services to achieve both individual and departmental goals and objectives, while turning customer obstacles into mutually achieved successes
* Identify process-improvement opportunities
* Provide assistance in other offices from time to time
* Make customer-service decisions within established guidelines and confidently handle routine transactions independently
* Take the initiative toward pursuing and owning your own personal development pla

What Does A Sales And Service Associate Do At The Hertz Corporation

* Supporting achievement of location sales and margin goals
* Ensuring positive customer experience, making Hertz #1 in car rental company experience
* Achieving individual sales goals and customer service goals
* Growing sales utilizing business-to-business sales tactics
* Upholding company standards by ensuring cars are presentable to customers
* Clean and service facilities/vehicles to ensure customer satisfaction
* Mandatory Requirements
* Strong communication and multitasking skills
* Ability to drive multiple types of vehicles
* Ability to read and understand driving directions and maps
* Proficiency in English
* Valid driver’s license in good standing
* Minimum Associates Degree or Equivalent Industry Experience
* Preferred Requirements
* Previous held Leadership roles i.e., Campus, Community or Sports
* Previous sales and/or retail customer service experience
* Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above.
* The essential functions of this position include, but are not limited to, the following such as sitting, standing, walking, bending and twisting, climbing, driving, speaking, hearing, writing, lifting, typing, filing, seeing and reading

What Does A Sales And Service Associate Do At Ralph Lauren

* Achieve or exceed agreed upon annual sales volume objectives.
* Formulate action plans that maximize strategic business opportunities (i.e. promotional/special events, advertised & editorial product) and drive sales.
* Provide a memorable shopping experience by employing exceptional levels of customer service.
* Always be approachable, accessible, and gracious in all business interactions.
* Acquire and maintain knowledge of Polo’s product and visual presentation standards in order to effectively service customers.
* Maintain merchandise in accordance with Polo’s visual presentation standards.
* Activel participate in all merchandising activities including, but not limited to, daily stock maintenance, product transfers, folding, & floor changeovers
* Strives to develop the ability to maintain an environment that projects a high level of taste and sophistication consistent with Polo’s lifestyle philosophy.
* Maintain a professional appearance consistent with established guidelines

What Does A Sales And Service Associate Do At Solenis

* Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention.
* Maintain and build business relationships
* Conduct the necessary site and LMS/class room training programs to understand the overall operations of the territory accounts and new customer sites
* Develop and implement sales plans on new opportunities with the direction of the Manager Sales I/II including documenting ROI after the closure of the program.
* Establish, maintain and prioritize an accurate and current sales funnel in SFDC.
* Manage profitability of the account (pump settings, pricing, accounts receivable)
* Review territory applications and processes/procedures for safety improvements

What Does A Sales And Service Associate Do At Marriott

* Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
* Identify guest reservation needs and determine appropriate room type.
* Verify availability of room type and rate.
* Explain guarantee, special rate, and cancellation policies to callers.
* Accommodate and document special requests.
* Answer questions about property facilities/services and room accommodations.
* Follow sales techniques to maximize revenue.
* Input and access data in reservation system.
* Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
* Follow proper escalation procedures when addressing guest concerns.
* Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
* Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
* Speak with others using clear and professional language; answer telephones using appropriate etiquette.
* Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
* Comply with quality assurance expectations and standards.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17002T72 Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit marriott.com/careers to learn more about our workplace culture and career opportunities.
* So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, KS or local

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How To Become A Sales And Service Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Sales And Service Associate jobs

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Sales And Service Associate Career Paths

Sales And Service Associate
Personal Banker Branch Manager General Manager
Account Manager
5 Yearsyrs
Personal Banker Assistant Branch Manager
Branch Manager
6 Yearsyrs
Account Executive Sales Manager
Business Development Manager
9 Yearsyrs
Branch Manager Account Executive Sales Manager
Director Of Sales
10 Yearsyrs
Account Manager Sales Manager Director Of Sales
Director Of Sales And Marketing
9 Yearsyrs
Account Manager Senior Account Manager Account Executive
District Sales Manager
7 Yearsyrs
Assistant Branch Manager Branch Manager
General Manager
7 Yearsyrs
Account Executive Sales Consultant Sales Manager
General Sales Manager
8 Yearsyrs
Assistant Property Manager Office Manager Sales Consultant
Internet Sales Manager
6 Yearsyrs
Assistant Property Manager Property Manager District Manager
Market Manager
7 Yearsyrs
Specialist Account Manager
National Account Manager
8 Yearsyrs
Relationship Banker Assistant Branch Manager Branch Manager
Regional Manager
8 Yearsyrs
Service Representative Account Executive Sales Manager
Regional Sales Manager
9 Yearsyrs
Service Associate Specialist Account Manager
Relationship Manager
6 Yearsyrs
Service Associate Service Representative Account Manager
Sales Account Manager
6 Yearsyrs
Specialist Operations Manager Account Executive
Sales And Marketing Manager
6 Yearsyrs
Assistant Branch Manager Office Manager Account Manager
Sales Manager
5 Yearsyrs
Service Representative Account Manager
Senior Account Manager
7 Yearsyrs
Branch Manager General Manager Account Executive
Territory Manager
7 Yearsyrs
Relationship Banker Banker Branch Manager
Territory Sales Manager
7 Yearsyrs
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Sales And Service Associate Demographics

Gender

  • Female

    56.1%
  • Male

    42.1%
  • Unknown

    1.8%

Ethnicity

  • White

    77.2%
  • Hispanic or Latino

    13.1%
  • Asian

    7.3%
  • Unknown

    1.8%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    62.7%
  • German

    3.9%
  • French

    3.9%
  • Mandarin

    3.9%
  • Chinese

    3.3%
  • Portuguese

    2.6%
  • Carrier

    2.6%
  • Hindi

    2.6%
  • Italian

    2.6%
  • Urdu

    2.0%
  • Cantonese

    2.0%
  • Polish

    2.0%
  • Bengali

    1.3%
  • Irish

    0.7%
  • Vietnamese

    0.7%
  • Turkish

    0.7%
  • Armenian

    0.7%
  • Lakota

    0.7%
  • Korean

    0.7%
  • Thai

    0.7%
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Sales And Service Associate

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Sales And Service Associate Education

Sales And Service Associate

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Top Skills for A Sales And Service Associate

FinancialTransactionsCreditCardMonthlySalesGoalsCustomerSatisfactionCustomerRelationsPOSPersonalBankersNewAccountsATMCustomerInquiriesSortDataEntryDriveCustomerLoyaltyPNCProactiveSalesConversationsCustomerBaseBankProductsRetailWindowCustomerAccountsCustomerServiceIssues

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Top Sales And Service Associate Skills

  1. Financial Transactions
  2. Credit Card
  3. Monthly Sales Goals
You can check out examples of real life uses of top skills on resumes here:
  • Provided top notch customer service by handling financial transactions accurately and efficiently, recognizing customers by name.
  • Assist Personal bankers with opening checking accounts and credit cards.
  • Aided branch in reaching or exceeding monthly sales goals.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Prospected and developed sales, resolving problems and ensuring maintenance of customer relations.

Top Sales And Service Associate Employers

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Sales And Service Associate Videos

A Look Inside: Retail Careers | AT&T

USPS Employee Salaries

Sales Associate Job Description

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