Sales and services associates most commonly work in retail, tending to customers and boosting sales. They greet clients, provide information about products and services, answer customers' questions, and help customers select the items that best meet their needs and preferences.
Sales and services associates interact with customers practically all day long. A knack for efficient communication has to be the superpower of those in this role, and they must also have a good amount of patience and willingness to serve.
Managing inventory and keeping shelves stocked is also the responsibility of a sales and services associate. They handle complaints and arrange refunds, if necessary, in a friendly and efficient manner. They need to keep up to date about the products they are selling and attend promotional events and training opportunities to stay on top of their game.
There is more than meets the eye when it comes to being a Sales And Service Associate. For example, did you know that they make an average of $23.05 an hour? That's $47,954 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -105,200 job opportunities across the U.S.
There are certain skills that many Sales And Service Associates have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Selling skills, Math skills and Interpersonal skills.
If you're interested in becoming a Sales And Service Associate, one of the first things to consider is how much education you need. We've determined that 50.7% of Sales And Service Associates have a bachelor's degree. In terms of higher education levels, we found that 3.2% of Sales And Service Associates have master's degrees. Even though most Sales And Service Associates have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Sales And Service Associate. When we researched the most common majors for a Sales And Service Associate, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Sales And Service Associate resumes include High School Diploma degrees or Master's Degree degrees.
You may find that experience in other jobs will help you become a Sales And Service Associate. In fact, many Sales And Service Associate jobs require experience in a role such as Sales Associate. Meanwhile, many Sales And Service Associates also have previous career experience in roles such as Customer Service Representative or Cashier.