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Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.Education
Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.Training
Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.
During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.
Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.
Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.Advancement
Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.
As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.Important Qualities
Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.
Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people.
Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.
Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.
Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.
Hispanic or Latino12.3%
Black or African American0.6%
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Average Length of Employment
University of Phoenix15.4%
Fashion Institute of Technology10.5%
New York University4.7%
Florida State University4.6%
Southern New Hampshire University4.3%
University of Houston4.2%
Northern Virginia Community College4.0%
University of Central Florida3.8%
Florida International University3.8%
University of Arizona3.8%
Michigan State University3.8%
Georgia State University3.8%
San Francisco State University3.5%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Sales Assistant||Cantor Fitzgerald, LP||New York, NY||Jun 11, 2012||$135,000|
|Sales Assistant||Bradesco Securities Inc.||New York, NY||Apr 01, 2010||$95,000|
|Sales Assistant||Bradesco Securities Inc.||New York, NY||Apr 12, 2010||$95,000|
|Sales Assistant (Associate)||SG Americas Securities, LLC||New York, NY||Aug 16, 2016||$90,000|
|Sales Assistant-Emea Equities||UBS Securities LLC||New York, NY||Sep 10, 2010||$85,842 -
|Sales Assistant||SG Americas Securities, LLC||New York, NY||Aug 23, 2016||$80,000|
|Sales Assistant||Monte Investments Inc.||Sunrise, FL||Jun 16, 2008||$68,224|
|Sales Assistant||Monte Investments Inc.||Sunrise, FL||Apr 02, 2008||$68,224|
|Sales Assistant||SG Americas Securities, LLC||New York, NY||Sep 16, 2015||$68,000|
|Credit Derivative Sales Assistant||Deutsche Bank Securities Inc.||New York, NY||May 22, 2010||$68,000|
|(Equity) Sales Assistant||Canaccord Genuity Inc.||New York, NY||Oct 09, 2016||$65,000|
|Sales Assistant P&I Team||Bartech Group, Inc.||New York, NY||Sep 12, 2015||$63,215|
|Sales Assistant||Morgan Stanley & Co. LLC||New York, NY||Jul 23, 2014||$60,000|
|Sale Assistant||Uhlmann Packaging Systems LP||NJ||Oct 21, 2016||$58,843|
|Sales Assistant||RBS Securities Inc.||Stamford, CT||Sep 01, 2012||$55,000|
|Asst Trader In South African Equities Sales GRP||Investec Securities (Us) LLC||New York, NY||Oct 01, 2009||$55,000|
|Grower Relations and Sales Assistant||Pacific Trellis Fruit LLC||Los Angeles, CA||Oct 01, 2014||$44,500|
|Sales Assistant||Donni Charm||New York, NY||Oct 17, 2016||$40,000|
|Catering Sales Assistant||Tastings Inc.||New York, NY||Aug 01, 2015||$40,000 -
|Technical Translator/Sales Assistant||Daiwa Capital Markets America Inc.||New York, NY||Sep 19, 2010||$40,000 -
|Sales Assistant||3.1 Phillip Lim LLC||New York, NY||Oct 01, 2015||$37,000|
|Sales Assistant||Sterling Design||San Francisco, CA||Dec 15, 2010||$35,479 -
|NE Region Sales Assistant||TV One Broadcast Sales Corporation||Westfield, NJ||Oct 01, 2010||$35,000|
|NE Regional Sales Assistant||TV One Broadcast Sales Corporation||Westfield, NJ||Oct 01, 2010||$35,000|
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