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Sales assistant vs customer sales associate

The differences between sales assistants and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $35,258 average annual salary of a sales assistant.

The top three skills for a sales assistant include customer service, powerpoint and account executives. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.

Sales assistant vs customer sales associate overview

Sales AssistantCustomer Sales Associate
Yearly salary$35,258$37,024
Hourly rate$16.95$17.80
Growth rate--4%
Number of jobs347,034415,981
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 41%
Average age4140
Years of experience-12

What does a sales assistant do?

Sales assistants are usually entry-level or junior employees who are assigned to help out in the sales department. They are responsible for any administrative or clerical activities needed in the department. They may also work on the operations floor to assist with the selling of company products or services. They help complete company sales by approaching potential buyers and answering any questions about items. They should be familiar with what the company offers to identify the products that would best fit the needs of the customer.

What does a customer sales associate do?

A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.

Sales assistant vs customer sales associate salary

Sales assistants and customer sales associates have different pay scales, as shown below.

Sales AssistantCustomer Sales Associate
Average salary$35,258$37,024
Salary rangeBetween $26,000 And $47,000Between $27,000 And $49,000
Highest paying CitySeattle, WAOdenton, MD
Highest paying stateNew YorkMaryland
Best paying companyIBMJohnson Controls
Best paying industryFinanceReal Estate

Differences between sales assistant and customer sales associate education

There are a few differences between a sales assistant and a customer sales associate in terms of educational background:

Sales AssistantCustomer Sales Associate
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common college--

Sales assistant vs customer sales associate demographics

Here are the differences between sales assistants' and customer sales associates' demographics:

Sales AssistantCustomer Sales Associate
Average age4140
Gender ratioMale, 28.2% Female, 71.8%Male, 50.6% Female, 49.4%
Race ratioBlack or African American, 10.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 8.0% White, 55.5% American Indian and Alaska Native, 0.6%Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between sales assistant and customer sales associate duties and responsibilities

Sales assistant example responsibilities.

  • Manage numerous, highly confidential details for retirement plan deals from start to finish including meticulous preparation of PowerPoint presentations.
  • Work with 3 AE's billing out 5 million a year.
  • Maintain broadcast files to FCC regulations.
  • Work with NSM with national accounts payables.
  • Negotiate air time for national commercials airing on ABC & CBS.
  • Handle local and national political advertisers with orders and make sure station comply with FCC regulations.
  • Show more

Customer sales associate example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
  • Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
  • Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
  • Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Sales assistant vs customer sales associate skills

Common sales assistant skills
  • Customer Service, 36%
  • PowerPoint, 8%
  • Account Executives, 4%
  • Sales Support, 4%
  • Sales Floor, 4%
  • Sales Reports, 3%
Common customer sales associate skills
  • Sales Floor, 12%
  • Customer Satisfaction, 9%
  • Customer Service, 9%
  • Product Knowledge, 8%
  • Outbound Calls, 8%
  • Customer Sales, 8%