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The differences between sales assistants and customer service supervisors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service supervisor has an average salary of $38,792, which is higher than the $35,258 average annual salary of a sales assistant.
The top three skills for a sales assistant include customer service, powerpoint and account executives. The most important skills for a customer service supervisor are strong customer service, customer care, and customer support.
| Sales Assistant | Customer Service Supervisor | |
| Yearly salary | $35,258 | $38,792 |
| Hourly rate | $16.95 | $18.65 |
| Growth rate | - | -4% |
| Number of jobs | 347,034 | 233,004 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 44% |
| Average age | 41 | 47 |
| Years of experience | - | 6 |
Sales assistants are usually entry-level or junior employees who are assigned to help out in the sales department. They are responsible for any administrative or clerical activities needed in the department. They may also work on the operations floor to assist with the selling of company products or services. They help complete company sales by approaching potential buyers and answering any questions about items. They should be familiar with what the company offers to identify the products that would best fit the needs of the customer.
A customer service supervisor is responsible for directing the staff in providing the best services to the customers. Customer service supervisors' duties include evaluating the performance of the service staff, implementing strategic procedures to improve operations, developing promotional offers and products to increase the business' revenues, keeping documents of operation records, and assisting with customer's inquiries and complaints. A customer service supervisor must have exceptional leadership and decision-making skills to lead the service staff with daily operations.
Sales assistants and customer service supervisors have different pay scales, as shown below.
| Sales Assistant | Customer Service Supervisor | |
| Average salary | $35,258 | $38,792 |
| Salary range | Between $26,000 And $47,000 | Between $27,000 And $53,000 |
| Highest paying City | Seattle, WA | New York, NY |
| Highest paying state | New York | Maryland |
| Best paying company | IBM | Schneider Electric Industrial Services |
| Best paying industry | Finance | Finance |
There are a few differences between a sales assistant and a customer service supervisor in terms of educational background:
| Sales Assistant | Customer Service Supervisor | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | California State University - Bakersfield |
Here are the differences between sales assistants' and customer service supervisors' demographics:
| Sales Assistant | Customer Service Supervisor | |
| Average age | 41 | 47 |
| Gender ratio | Male, 28.2% Female, 71.8% | Male, 34.9% Female, 65.1% |
| Race ratio | Black or African American, 10.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 8.0% White, 55.5% American Indian and Alaska Native, 0.6% | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 8% |