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Sales assistants are usually entry-level or junior employees who are assigned to help out in the sales department. They are responsible for any administrative or clerical activities needed in the department. They may also work on the operations floor to assist with the selling of company products or services. They help complete company sales by approaching potential buyers and answering any questions about items. They should be familiar with what the company offers to identify the products that would best fit the needs of the customer.

Sales Assistant Responsibilities

Here are examples of responsibilities from real sales assistant resumes representing typical tasks they are likely to perform in their roles.

  • Manage numerous, highly confidential details for retirement plan deals from start to finish including meticulous preparation of PowerPoint presentations.
  • Work with 3 AE's billing out 5 million a year.
  • Maintain broadcast files to FCC regulations.
  • Work with NSM with national accounts payables.
  • Negotiate air time for national commercials airing on ABC & CBS.
  • Handle local and national political advertisers with orders and make sure station comply with FCC regulations.
  • Work with buyers and AE's in the developing, planning and execution of national radio promotions.
  • Assist NSM with presentations including research and ratings-recruit trainees via in-house job posting, advertising campaigns, and job fairs.
  • Process POS transactions accurately and efficiently.
  • Proofread advertisements and electronically send proofs to advertisers
  • Implement a company specify selling practices, complete custom engraving orders and accurately operate POS system.
  • Manage numerous, highly confidential details for retirement plan deals from start to finish including meticulous preparation of PowerPoint presentations.
  • Finalize and proofreads ad information for accuracy.
  • Circuit provisioning formats used to troubleshoot, verify activation completion in switches.

Sales Assistant Skills and Personality Traits

We calculated that 36% of Sales Assistants are proficient in Customer Service, PowerPoint, and Account Executives. They’re also known for soft skills such as Math skills, Persistence, and Selling skills.

We break down the percentage of Sales Assistants that have these skills listed on their resume here:

  • Customer Service, 36%

    Provided exceptional customer service by practicing great communication skills with consumers and sharing my knowledge of natural food products.

  • PowerPoint, 8%

    Prepared overhead slide presentations utilizing MicroSoft PowerPoint for the Sales Director, Manager, and Sales Representatives.

  • Account Executives, 4%

    Provided administrative support to three senior regional account executives and the Vice-President, International Sales in this successful IT organization.

  • Sales Support, 4%

    Performed international shipping of sales support literature and customer orders to Daimler-Chrysler Mexico and for other international customers.

  • Sales Floor, 4%

    Assessed and addressed the needs of the sales floor to ensure all stock is available and brand display standards were met.

  • Sales Reports, 3%

    Assisted sales staff with drafting sales reports, processing orders/credits/returns, delivery/logistics, calendar administration, customer service.

Most sales assistants list "customer service," "powerpoint," and "account executives" as skills on their resumes. We go into more details on the most important sales assistant responsibilities here:

  • The most important skills for a sales assistant to have in this position are math skills. In this excerpt that we gathered from a sales assistant resume, you'll understand why: "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." According to resumes we found, math skills can be used by a sales assistant in order to "created reporting system to track sales department statistics managed customer database"
  • Another trait important for fulfilling sales assistant duties is persistence. According to a sales assistant resume, "a large number of attempted sales may not be successful, so sales workers should not be discouraged easily." Here's an example of how sales assistants are able to utilize persistence: "initiate and maintain customer relationships through tenacious persistence and communication via email and telephone. "
  • Another skill that is quite popular among sales assistants is selling skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a sales assistant resume: "retail sales workers must be persuasive when interacting with customers" This example from a resume shows how this skill is used: "assist sales professionals in requested administrative duties including: file organization and maintenance, scheduling appointments and contacting buyers. "
  • In order for certain sales assistant responsibilities to be completed, the job requires the skill "customer-service skills." According to a sales assistant resume, "retail sales workers must be responsive to the wants and needs of customers" As an example, this snippet was taken directly from a resume about how this skill applies: "developed proficiency in styleseat and salon iris software while scheduling appointments and checking guests in and out. "
  • Another common skill for a sales assistant to be able to utilize is "interpersonal skills." A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. A sales assistant demonstrated the need for this skill by putting this on their resume: "assisted sales reps and customers with sale transactions established and maintained interpersonal relationship with co-workers and customers performed jewelry inspections"
  • See the full list of sales assistant skills.

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    What Associate Sales Representatives Do

    The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.

    In this section, we compare the average sales assistant annual salary with that of an associate sales representative. Typically, associate sales representatives earn a $15,749 higher salary than sales assistants earn annually.

    While their salaries may differ, one common ground between sales assistants and associate sales representatives are a few of the skills required in each craft. In both careers, employees bring forth skills like customer service, powerpoint, and sales support.

    These skill sets are where the common ground ends though. A sales assistant responsibility is more likely to require skills like "account executives," "sales reports," "order entry," and "sales orders." Whereas a associate sales representative requires skills like "work ethic," "patients," "excellent interpersonal," and "excellent organizational." Just by understanding these different skills you can see how different these careers are.

    Associate sales representatives really shine in the health care industry with an average salary of $56,246. Whereas sales assistants tend to make the most money in the finance industry with an average salary of $40,489.

    On average, associate sales representatives reach similar levels of education than sales assistants. Associate sales representatives are 1.0% more likely to earn a Master's Degree and 0.6% more likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Sales Clerk?

    A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

    Now we're going to look at the sales clerk profession. On average, sales clerks earn a $9,519 lower salary than sales assistants a year.

    A similarity between the two careers of sales assistants and sales clerks are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "customer service," "sales floor," and "sales reports. "

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that sales assistant responsibilities requires skills like "powerpoint," "account executives," "sales support," and "order entry." But a sales clerk might use skills, such as, "stock shelves," "retail sales," "store policies," and "store displays."

    Sales clerks may earn a lower salary than sales assistants, but sales clerks earn the most pay in the energy industry with an average salary of $28,784. On the other side of things, sales assistants receive higher paychecks in the finance industry where they earn an average of $40,489.

    When it comes to the differences in education between the two professions, sales clerks tend to reach similar levels of education than sales assistants. In fact, they're 2.2% less likely to graduate with a Master's Degree and 0.6% more likely to earn a Doctoral Degree.

    How a Sales Administrator/Administrative Assistant Compares

    A sales administrator/administrative assistant is responsible for assisting the sales department on its overall operations and strategies to sell goods and services that would increase the company's revenues and profitability. Sales administrator/administrative assistants perform administrative and clerical duties as needed, such as creating and evaluating sales reports, writing business proposals, scheduling meetings, booking events, and researching current market trends to identify business opportunities. They must have excellent customer service and communication skills, managing customers' inquiries and concerns, processing orders and payments, and ensuring customer satisfaction.

    Let's now take a look at the sales administrator/administrative assistant profession. On average, these workers make higher salaries than sales assistants with a $1,184 difference per year.

    By looking over several sales assistants and sales administrator/administrative assistants resumes, we found that both roles utilize similar skills, such as "powerpoint," "sales support," and "pos." But beyond that the careers look very different.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a sales assistant is likely to be skilled in "customer service," "account executives," "sales floor," and "sales reports," while a typical sales administrator/administrative assistant is skilled in "reservations," "word processing," "data entry," and "phone calls."

    Sales administrator/administrative assistants make a very good living in the technology industry with an average annual salary of $38,086. Whereas sales assistants are paid the highest salary in the finance industry with the average being $40,489.

    When it comes to education, sales administrator/administrative assistants tend to earn similar education levels than sales assistants. In fact, they're 0.9% less likely to earn a Master's Degree, and 0.0% less likely to graduate with a Doctoral Degree.

    Description Of a Technician/Sales Associate

    A technician/sales associate is someone who promotes the products or services of an enterprise through customer service. Sales associates are in charge of greeting the customers and guiding them through the products. They are the ones who provide answers to questions from customers, ensuring a pleasant experience for the guests. It is also part of their job to process the payment of the customers and package their purchased goods. They need to develop skills in customer service, communication, and sales strategy.

    Now, we'll look at technician/sales associates, who generally average a higher pay when compared to sales assistants annual salary. In fact, the difference is about $396 per year.

    While their salaries may vary, sales assistants and technician/sales associates both use similar skills to perform their jobs. Resumes from both professions include skills like "customer service," "powerpoint," and "sales floor. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a sales assistant might have more use for skills like "account executives," "sales support," "sales reports," and "order entry." Meanwhile, some technician/sales associates might include skills like "retail environment," "ladders," "profitable sales," and "tech services" on their resume.

    Technician/sales associates earn a higher salary in the manufacturing industry with an average of $38,198. Whereas, sales assistants earn the highest salary in the finance industry.

    In general, technician/sales associates reach similar levels of education when compared to sales assistants resumes. Technician/sales associates are 1.4% less likely to earn their Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.