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The differences between sales associate and cashiers and customer service associate/cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service associate/cashier has an average salary of $26,933, which is higher than the $26,139 average annual salary of a sales associate and cashier.
The top three skills for a sales associate and cashier include customer service, basic math and sales floor. The most important skills for a customer service associate/cashier are front end, cash handling, and customer service.
| Sales Associate And Cashier | Customer Service Associate/Cashier | |
| Yearly salary | $26,139 | $26,933 |
| Hourly rate | $12.57 | $12.95 |
| Growth rate | -10% | -4% |
| Number of jobs | 459,392 | 253,728 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 48% | High School Diploma, 41% |
| Average age | 34 | 40 |
| Years of experience | - | 12 |
A sales associate and cashier is an employee who takes on the dual role of helping customers with their product inquiries and facilitating the purchase of the customer. As a sales associate, the employee must be familiar with the different products offered by the company and should be able to direct customers to the product that best suits their needs. As a cashier, the employee must be familiar with the cash register and the system that the company uses to manage sales and facilitate payment. He/She or she must be able to work the equipment needed for a smooth checkout process.
A customer service associate/cashier is responsible for processing payments for the customers' orders. The customer service associate/cashier inspects the items, ensuring that the pricing and quantity from scanning are accurate. They also check for possible item defects and offer replacements, process payment refunds as needed, issue receipts to keep proof of payment, respond to customer's inquiries about a product, market promotional offers, and operate cash registers. A customer service associate/cashier must have excellent customer service skills and communication skills to boost customer satisfaction and increase sales goals.
Sales associate and cashiers and customer service associate/cashiers have different pay scales, as shown below.
| Sales Associate And Cashier | Customer Service Associate/Cashier | |
| Average salary | $26,139 | $26,933 |
| Salary range | Between $19,000 And $35,000 | Between $21,000 And $33,000 |
| Highest paying City | Bristol, CT | - |
| Highest paying state | Washington | - |
| Best paying company | Room & Board | - |
| Best paying industry | Retail | - |
There are a few differences between a sales associate and cashier and a customer service associate/cashier in terms of educational background:
| Sales Associate And Cashier | Customer Service Associate/Cashier | |
| Most common degree | High School Diploma, 48% | High School Diploma, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales associate and cashiers' and customer service associate/cashiers' demographics:
| Sales Associate And Cashier | Customer Service Associate/Cashier | |
| Average age | 34 | 40 |
| Gender ratio | Male, 25.3% Female, 74.7% | Male, 24.4% Female, 75.6% |
| Race ratio | Black or African American, 10.4% Unknown, 5.2% Hispanic or Latino, 21.5% Asian, 7.3% White, 54.6% American Indian and Alaska Native, 1.0% | Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 5% | 7% |