Sales associate and cashier vs floor associate

The differences between sales associate and cashiers and floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a floor associate has an average salary of $27,757, which is higher than the $26,139 average annual salary of a sales associate and cashier.

The top three skills for a sales associate and cashier include customer service, basic math and sales floor. The most important skills for a floor associate are sales floor, stock shelves, and customer service.

Sales associate and cashier vs floor associate overview

	Sales Associate And Cashier	Floor Associate
Yearly salary	$26,139	$27,757
Hourly rate	$12.57	$13.34
Growth rate	-10%	-
Number of jobs	459,392	241,665
Job satisfaction	-	-
Most common degree	High School Diploma, 48%	High School Diploma, 44%
Average age	34	41
Years of experience	-	-

What does a sales associate and cashier do?

A sales associate and cashier is an employee who takes on the dual role of helping customers with their product inquiries and facilitating the purchase of the customer. As a sales associate, the employee must be familiar with the different products offered by the company and should be able to direct customers to the product that best suits their needs. As a cashier, the employee must be familiar with the cash register and the system that the company uses to manage sales and facilitate payment. He/She or she must be able to work the equipment needed for a smooth checkout process.

What does a floor associate do?

A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

Sales associate and cashier vs floor associate salary

Sales associate and cashiers and floor associates have different pay scales, as shown below.

	Sales Associate And Cashier	Floor Associate
Average salary	$26,139	$27,757
Salary range	Between $19,000 And $35,000	Between $22,000 And $34,000
Highest paying City	Bristol, CT	-
Highest paying state	Washington	-
Best paying company	Room & Board	-
Best paying industry	Retail	-

Differences between sales associate and cashier and floor associate education

There are a few differences between a sales associate and cashier and a floor associate in terms of educational background:

	Sales Associate And Cashier	Floor Associate
Most common degree	High School Diploma, 48%	High School Diploma, 44%
Most common major	Business	Business
Most common college	-	-

Sales associate and cashier vs floor associate demographics

Here are the differences between sales associate and cashiers' and floor associates' demographics:

	Sales Associate And Cashier	Floor Associate
Average age	34	41
Gender ratio	Male, 25.3% Female, 74.7%	Male, 45.7% Female, 54.3%
Race ratio	Black or African American, 10.4% Unknown, 5.2% Hispanic or Latino, 21.5% Asian, 7.3% White, 54.6% American Indian and Alaska Native, 1.0%	Black or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	5%	7%

Differences between sales associate and cashier and floor associate duties and responsibilities

Sales associate and cashier example responsibilities.

Manage jewelry stock and inventory balances accurately.
Provide customer service, cash handling, cleaning, floor-sets, opening and closing procedures, and operate a POS system.
Scan customers groceries swiftly, handle cash transactions accurately provide friendly customer service daily.
Process all POS transactions including cash, credit cards, and gift cards and balance registers at close of business.
Commend for exceeding food safety guidelines and ensuring the highest quality product through meticulous store cleanliness.
Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Floor associate example responsibilities.

Supervise women's department, manage jewelry department, assist customers on finalizing purchases
Assist customers with packaging of their groceries.
Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
Place special orders over the phone with companies contract by Walmart.

Sales associate and cashier vs floor associate skills

Common sales associate and cashier skills

Customer Service, 40%
Basic Math, 18%
Sales Floor, 9%
Stock Shelves, 6%
Sales Associates, 5%
POS, 4%

Common floor associate skills

Sales Floor, 27%
Stock Shelves, 26%
Customer Service, 5%
Product Knowledge, 5%
Pallet Jack, 4%
POS, 4%

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Sales Associate And Cashier
Sales Associate And Cashier vs Floor Associate

Updated January 8, 2025

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