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Sales associate and cashier vs sales associate and customer service

The differences between sales associate and cashiers and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales associate and customer service has an average salary of $28,654, which is higher than the $26,139 average annual salary of a sales associate and cashier.

The top three skills for a sales associate and cashier include customer service, basic math and sales floor. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Sales associate and cashier vs sales associate and customer service overview

Sales Associate And CashierSales Associate And Customer Service
Yearly salary$26,139$28,654
Hourly rate$12.57$13.78
Growth rate-10%-4%
Number of jobs459,392298,588
Job satisfaction--
Most common degreeHigh School Diploma, 48%High School Diploma, 34%
Average age3440
Years of experience-12

What does a sales associate and cashier do?

A sales associate and cashier is an employee who takes on the dual role of helping customers with their product inquiries and facilitating the purchase of the customer. As a sales associate, the employee must be familiar with the different products offered by the company and should be able to direct customers to the product that best suits their needs. As a cashier, the employee must be familiar with the cash register and the system that the company uses to manage sales and facilitate payment. He/She or she must be able to work the equipment needed for a smooth checkout process.

What does a sales associate and customer service do?

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.

Sales associate and cashier vs sales associate and customer service salary

Sales associate and cashiers and sales associate and customer services have different pay scales, as shown below.

Sales Associate And CashierSales Associate And Customer Service
Average salary$26,139$28,654
Salary rangeBetween $19,000 And $35,000Between $21,000 And $38,000
Highest paying CityBristol, CTBellevue, WA
Highest paying stateWashingtonConnecticut
Best paying companyRoom & BoardGEICO
Best paying industryRetailManufacturing

Differences between sales associate and cashier and sales associate and customer service education

There are a few differences between a sales associate and cashier and a sales associate and customer service in terms of educational background:

Sales Associate And CashierSales Associate And Customer Service
Most common degreeHigh School Diploma, 48%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Sales associate and cashier vs sales associate and customer service demographics

Here are the differences between sales associate and cashiers' and sales associate and customer services' demographics:

Sales Associate And CashierSales Associate And Customer Service
Average age3440
Gender ratioMale, 25.3% Female, 74.7%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 10.4% Unknown, 5.2% Hispanic or Latino, 21.5% Asian, 7.3% White, 54.6% American Indian and Alaska Native, 1.0%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage5%7%

Differences between sales associate and cashier and sales associate and customer service duties and responsibilities

Sales associate and cashier example responsibilities.

  • Manage jewelry stock and inventory balances accurately.
  • Provide customer service, cash handling, cleaning, floor-sets, opening and closing procedures, and operate a POS system.
  • Scan customers groceries swiftly, handle cash transactions accurately provide friendly customer service daily.
  • Process all POS transactions including cash, credit cards, and gift cards and balance registers at close of business.
  • Commend for exceeding food safety guidelines and ensuring the highest quality product through meticulous store cleanliness.
  • Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Sales associate and cashier vs sales associate and customer service skills

Common sales associate and cashier skills
  • Customer Service, 40%
  • Basic Math, 18%
  • Sales Floor, 9%
  • Stock Shelves, 6%
  • Sales Associates, 5%
  • POS, 4%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%