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Sales associate and cashier skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Travis Kurowski Ph.D.,
Sonya DiPalma Ph.D.
Sales associate and cashier example skills
Below we've compiled a list of the most critical sales associate and cashier skills. We ranked the top skills for sales associate and cashiers based on the percentage of resumes they appeared on. For example, 40.2% of sales associate and cashier resumes contained customer service as a skill. Continue reading to find out what skills a sales associate and cashier needs to be successful in the workplace.

15 sales associate and cashier skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how sales associate and cashiers use customer service:
  • Performed duties such as operating cash register, greeting customers, providing excellent customer service, and executing product placement
  • Provided customer service to potential customers by answering questions or concerns regarding our product.

2. Basic Math

Here's how sales associate and cashiers use basic math:
  • Man the cutting counter and cut all kinds of fabric according to customers' specific needs using basic math skills.
  • Located items for customers Skills UsedBasic math and social skills, organizational skills, organizing and maintaining a clean work area

3. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how sales associate and cashiers use sales floor:
  • Provide courteous and helpful customer service on the sales floor, in the fitting room area and the cash wrap area.
  • Maintained sales floor display and appearance, cashier (including store closing), prepared and stocked inventory, phone duties.

4. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how sales associate and cashiers use stock shelves:
  • Welcomed and provided excellent customer service handled cash electronic payments restock shelves kept store nice and organized
  • Ring out customers purchases on the register, assist customers with questions, stock shelves, organize product, get carts.

5. Sales Associates

Here's how sales associate and cashiers use sales associates:
  • Work alongside managers and sales associates to ensure every customer enjoys a satisfying shopping experience.
  • Collaborate with other sales associates to offer consistent quality customer service.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how sales associate and cashiers use pos:
  • Retail merchandise sales Complaint resolution Business retention Solution selling techniques Performance marketing POS
  • Operated POS cash register while Engaging customers in order to provide what they needed in terms of product and quality services.

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7. Mathematics

Here's how sales associate and cashiers use mathematics:
  • Handle currency and operate computerized cash register system with the use of mathematics skills.
  • Gained experience with credit cards, mathematics, as well as customer service.

8. Customer Complaints

Here's how sales associate and cashiers use customer complaints:
  • Provided public service while working to facilitate and increase sales of merchandise and successfully resolved customer complaints daily.
  • Handled customer complaints, patiently explaining company policies and determining when a company-issued refund was in order.

9. Front End

Here's how sales associate and cashiers use front end:
  • Front end Managerial/Supervisor training as well as experience.
  • Worked front end.provided customer service.

10. Cash Drawers

Here's how sales associate and cashiers use cash drawers:
  • Operated register and balance cash drawers Followed State alcohol and tobacco regulations Stock shelves checked in merchandise
  • Helped management in balancing cash drawers by verifying appropriate amounts.

11. Credit Card Payments

Here's how sales associate and cashiers use credit card payments:
  • Operate the cash register to preform sales transactions, make credit card payments and help customers apply for new credit lines.
  • Use the cash register to ring the customers items take cash or card payments and give them proper change back.

12. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how sales associate and cashiers use stock room:
  • Managed stock room organized sales floor helped customers
  • Filed paperwork in the back, completed warranty, organized and cleaned areas in the stock room and classroom when necessary.

13. Sales Transactions

Sales transaction is defined as the completed agreement between two or more parties involved in selling and payment of goods or services in exchange for money. The steps or procedure done is called sales transaction, which may include negotiation or bargaining, settlement of agreement including the agreement on the price, discount, and payment method whether this will be on cash basis or installment. The buyer may inquire about the product or services during the sales transaction and making the necessary adjustment with the seller until they come up with a specific agreement.

Here's how sales associate and cashiers use sales transactions:
  • Major responsibilities included assisting customers with selections of clothing, sales transactions/returns, tracking inventory, and arranging merchandise setups.
  • Promoted and sold company merchandise Performed sales transactions on a cash drawer Maintained visual presentations by assembling marketing displays.

14. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how sales associate and cashiers use loss prevention:
  • Represented business in prosecution and dissolution of cases, maintained and supported team related effort relative to loss prevention.
  • Operate a cash register or other sales related equipment Balance daily financial transactions Practice loss prevention procedures

15. Inventory Control

Here's how sales associate and cashiers use inventory control:
  • Retail sales responsibility included customer service, cash register operation, merchandising, and inventory control.
  • Inventory Control Coordination - Tracked and monitored inventory within the distribution center within an office environment.
top-skills

What skills help Sales Associate And Cashiers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for a sales associate and cashier stand out to employers?

Travis Kurowski Ph.D.Travis Kurowski Ph.D. LinkedIn profile

Assistant Professor of Creative Writing, Writing Program Lead, York College of Pennsylvania

Honestly, good writing skills are always in high demand. You'll see this in almost every field because at every level of business-from information management to internal communication to engaging customers, clients, and partners-clear, effective communication is critical. Other writing graduate skills that stand out to employers are project management skills, editing; quantitative and qualitative research; and practical design. It's not a technical skill, perhaps, but I can't help note that high up on the lists for almost all employers is creativity, a skill interlaced through many courses in quality writing programs.

What soft skills should all sales associate and cashiers possess?

Sonya DiPalma Ph.D.Sonya DiPalma Ph.D. LinkedIn profile

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.
Do you want to know more?
Read more about what experts have to say about sales associate and cashier

List of sales associate and cashier skills to add to your resume

Sales associate and cashier skills

The most important skills for a sales associate and cashier resume and required skills for a sales associate and cashier to have include:

  • Customer Service
  • Basic Math
  • Sales Floor
  • Stock Shelves
  • Sales Associates
  • POS
  • Mathematics
  • Customer Complaints
  • Front End
  • Cash Drawers
  • Credit Card Payments
  • Stock Room
  • Sales Transactions
  • Loss Prevention
  • Inventory Control
  • Customer Transactions
  • Customer Inquiries
  • Retail Environment
  • Stock Merchandise
  • Cash Registers
  • Quality Customer Service
  • Groceries
  • Floor Stock
  • Store Merchandise
  • Customer Assistance
  • Credit Card Transactions
  • Bank Deposits
  • Store Policies
  • Security Practices
  • Optical Price Scanners
  • Automatic Debits
  • Clean Store
  • Product Knowledge
  • Store Appearance
  • Identify Prices
  • Sales Prices
  • Tabulate Bills
  • Store Inventory

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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