What Does a Sales Associate And Cashier Do?

A sales associate and cashier is an employee who takes on the dual role of helping customers with their product inquiries and facilitating the purchase of the customer. As a sales associate, the employee must be familiar with the different products offered by the company and should be able to direct customers to the product that best suits their needs. As a cashier, the employee must be familiar with the cash register and the system that the company uses to manage sales and facilitate payment. He/She or she must be able to work the equipment needed for a smooth checkout process.

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Sales Associate And Cashier Responsibilities

Here are examples of responsibilities from real sales associate and cashier resumes representing typical tasks they are likely to perform in their roles.

Manage jewelry stock and inventory balances accurately.
Provide customer service, cash handling, cleaning, floor-sets, opening and closing procedures, and operate a POS system.
Scan customers groceries swiftly, handle cash transactions accurately provide friendly customer service daily.
Process all POS transactions including cash, credit cards, and gift cards and balance registers at close of business.
Commend for exceeding food safety guidelines and ensuring the highest quality product through meticulous store cleanliness.
Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Sales Associate And Cashier Job Description

Between the years 2018 and 2028, sales associate and cashier jobs are expected to undergo a growth rate described as "decline" at -4%, according to the Bureau of Labor Statistics. So if the thought "should I become a sales associate and cashier?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of sales associate and cashier opportunities that are projected to become available by 2028 is -138,700.

Sales associate and cashiers average about $12.57 an hour, which makes the sales associate and cashier annual salary $26,139. Additionally, sales associate and cashiers are known to earn anywhere from $19,000 to $35,000 a year. This means that the top-earning sales associate and cashiers make $9,000 more than the lowest earning ones.

As is the case with most jobs, it takes work to become a sales associate and cashier. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a retail cashier, seasonal cashier, head cashier, and floor associate.

Learn More About Sales Associate And Cashier Job Descriptions

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12 Sales Associate And Cashier Resume Examples

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Alice Cooper Sales Associate And Cashier Contact Information Las Vegas, NV (920) 555-8852 acooper@example.com Skills Sales Transactions Patience Menu Items Current Promotions Store Shelves Positive Attitude Customer Service New Merchandise Safety Guidelines Sales Floor Employment History Sales Associate And Cashier 2020 - Present Walmart Las Vegas, NV Slice deli meat, cook food, assist with customer needs Checked customers out in a timely manner, with a positive attitude Answered customers questions Handled purchase questions from customers, responding to calls, and resolving issues on the sales floor. Front End Associate 2017 - 2020 The Home Depot Los Angeles, CA greet customers, returns, file papers, assist customers with purchases, and answer phones. Developed close and personal relationships with clients to ensure customer loyalty and retention. Unload delivery trucks twice a week & stock store shelves with produce & merchandise. Concession Worker 2016 - 2017 Subway Los Angeles, CA Provided quality customer service while completing client orders in a expeditious manner. Maintained a clean and sanitary environment while providing excellent customer service as a cashier. Education High School Diploma 2016 - 2016


Ashley Ray Sales Associate And Cashier Contact Info Hoffman Estates, IL (240) 555-2930 aray@example.com Skills Process Merchandise ReturnsStore ShelvesCustomer ServicePallet JackMathematicsSanitation GuidelinesSales FloorLoss PreventionCommunicationCompany Policies Employment History Sales Associate And Cashier 2016 - Present Sears Holdings Hoffman Estates, IL Arranged service calls for customers' water heaters. Exceeded sales goals and company metrics on a weekly basis. Received multiple Performance Leader Certificates Provided customer service and acquired extensive customer service training Assisted in training and coaching new associates Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Cashier Associate 2015 - 2016 Walmart Little Rock, AR Slice meats and cheese to preference, labeling and packaging them. Helped open a store from the beginning, setting up shelving and bringing new merchandise to the sales floor. Bag, box, or wrap merchandise Process merchandise returns and exchanges. Placed merchandise in its department in preparation for its continuance to sales floor. Courtesy Clerk 2014 - 2015 Kroger Little Rock, AR Assist customers at checkout registers and bag groceries * Build attractive displays and stock shelves Bake and package product, maintain sales floor, and customer service. Performed stocking, zoning and support of sales floor. Education Some College Courses Criminal Justice 2014 - 2014 Colorado Technical University Colorado Springs, CO


Ruth Fields Sales Associate And Cashier Bessemer, AL (790) 555-4937 rfields@example.com Experience Sales Associate And Cashier2017 - Present Dollar General•Bessemer, AL Opened new merchandise and rotated stock to maintain freshness. Cashier/Service Clerk2015 - 2017 Walmart•Columbia, SC Created a Customer First environment through proper sales floor and backroom presentation standards. Provided excellent customer service in a fast and efficient manner, while maintaining company required accuracy. Smile, greet and thank customers with a positive attitude. Maintained a friendly, positive attitude when dealing with distressed passengers. Dishwasher/Busser2013 - 2015 Burger King•Miami, FL Cook to order * Wash Dishes * Sweep and Mop all floors Worked food line and some food preparation. Fry cook, dishwasher, food preparation Helped the executive chef prepared a buffet for multiple events with over 200 guests Washed all the dishes the event produced Skills Kitchen EquipmentDishwasherCommunicationPrep FoodDishesCurrent SalesStore ShelvesCustomer ServiceSales FloorService Department Education High School Diploma 2013 - 2013

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Sales Associate And Cashier Skills and Personality Traits

We calculated that 40% of Sales Associate And Cashiers are proficient in Customer Service, Basic Math, and Sales Floor. They’re also known for soft skills such as Communication skills, Dexterity, and Near vision.

We break down the percentage of Sales Associate And Cashiers that have these skills listed on their resume here:

Customer Service, 40%
Performed duties such as operating cash register, greeting customers, providing excellent customer service, and executing product placement
Basic Math, 18%
Man the cutting counter and cut all kinds of fabric according to customers' specific needs using basic math skills.
Sales Floor, 9%
Provide courteous and helpful customer service on the sales floor, in the fitting room area and the cash wrap area.
Stock Shelves, 6%
Welcomed and provided excellent customer service handled cash electronic payments restock shelves kept store nice and organized
Sales Associates, 5%
Work alongside managers and sales associates to ensure every customer enjoys a satisfying shopping experience.
POS, 4%
Retail merchandise sales Complaint resolution Business retention Solution selling techniques Performance marketing POS

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Some of the skills we found on sales associate and cashier resumes included "customer service," "basic math," and "sales floor." We have detailed the most important sales associate and cashier responsibilities below.

Arguably the most important personality trait for a sales associate and cashier to have happens to be communication skills. An example from a resume said this about the skill, "cashiers must pay attention to customers’ questions and explain pricing." Additionally, other resumes have pointed out that sales associate and cashiers can use communication skills to "time management situation evaluation and analysis management of personal emotions ability to emphasize clear verbal communication telecommunication stock merchandise coordination skills"

While it may not be the most important skill, we found that many sales associate and cashier duties rely on dexterity. This example from a sales associate and cashier explains why: "cashiers use their hands to operate registers and scan purchases." This resume example is just one of many ways sales associate and cashiers are able to utilize dexterity: "support the loss prevention initiative by preventing shoplifting opportunities. "

Sales associate and cashiers are also known for near vision, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a sales associate and cashier resume: "cashiers need to see well enough to scan items and process transactions accurately." We also found this resume example that details how this skill is put to the test: "maintain a clean store and operate the store with no supervision. "

In order for certain sales associate and cashier responsibilities to be completed, the job requires the skill "patience." According to a sales associate and cashier resume, "cashiers must be able to remain calm when interacting with customers." As an example, this snippet was taken directly from a resume about how this skill applies: "direct to the designated services or resources resolve customer complaints with tact and patience"

As part of the sales associate and cashier description, you might find that one of the skills that might be helpful to the job is "physical stamina." A sales associate and cashier resume included this snippet: "cashiers stand for long periods." This skill could be useful in this scenario: "adhered to loss prevention control and compliance procedures assisted management in the daily maintenance and physical appearance of the store"

Lastly, this career requires you to be skillful in "customer-service skills." According to sales associate and cashier resumes, "cashiers must be courteous and friendly when helping customers." This resume example highlights how sales associate and cashier responsibilities rely on this skill: "operated cash register/cashier/cash handling abilities, organized/displayed stock & inventory/loss prevention, and increased/promoted sales, and provided customer service assistance. "

See the full list of sales associate and cashier skills.

Before becoming a sales associate and cashier, 19.9% earned their bachelor's degree. When it comes down to graduating with a master's degree, 1.2% sales associate and cashiers went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some sales associate and cashiers have a college degree. But about one out of every two sales associate and cashiers didn't attend college at all.

Those sales associate and cashiers who do attend college, typically earn either a business degree or a general studies degree. Less commonly earned degrees for sales associate and cashiers include a psychology degree or a criminal justice degree.

When you're ready to become a sales associate and cashier, you might wonder which companies hire sales associate and cashiers. According to our research through sales associate and cashier resumes, sales associate and cashiers are mostly hired by GPM Investments, Hannaford Supermarkets, and Country Fair Store 79. Now is a good time to apply as GPM Investments has 1,891 sales associate and cashiers job openings, and there are 105 at Hannaford Supermarkets and 35 at Country Fair Store 79.

Since salary is important to some sales associate and cashiers, it's good to note that they are figured to earn the highest salaries at Room & Board, Chevron, and Hudson Group. If you were to take a closer look at Room & Board, you'd find that the average sales associate and cashier salary is $33,290. Then at Chevron, sales associate and cashiers receive an average salary of $31,985, while the salary at Hudson Group is $31,599.

View more details on sales associate and cashier salaries across the United States.

Some other companies you might be interested in as a sales associate and cashier include Walmart, Macy's, and The Home Depot. These three companies were found to hire the most sales associate and cashiers from the top 100 U.S. educational institutions.

The three companies that hire the most prestigious sales associate and cashiers are:

GPM Investments1,891 Sales Associate And Cashiers Jobs
Hannaford Supermarkets105 Sales Associate And Cashiers Jobs
Country Fair Store 7935 Sales Associate And Cashiers Jobs

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What Retail Cashiers Do

A retail cashier is an employee who scans products and processes cash payments between the retail store and its customers. Retail cashiers must provide excellent customer service that can include greeting customers, directing customer inquiries to the appropriate party, and informing customers about the services available. They often train new cashiers or retail workers and assist in the maintenance of storefront and retail displays. Retail cashiers also assist in counting money and perform audits of cash intake or cash drawers.

In this section, we take a look at the annual salaries of other professions. Take retail cashier for example. On average, the retail cashiers annual salary is $2,870 higher than what sales associate and cashiers make on average every year.

While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both sales associate and cashiers and retail cashiers positions are skilled in customer service, basic math, and sales floor.

These skill sets are where the common ground ends though. A sales associate and cashier responsibility is more likely to require skills like "sales associates," "mathematics," "loss prevention," and "groceries." Whereas a retail cashier requires skills like "cleanliness," "math," "retail sales," and "cash handling." Just by understanding these different skills you can see how different these careers are.

Retail cashiers really shine in the hospitality industry with an average salary of $28,228. Whereas sales associate and cashiers tend to make the most money in the retail industry with an average salary of $27,492.

Retail cashiers tend to reach similar levels of education than sales associate and cashiers. In fact, retail cashiers are 0.1% more likely to graduate with a Master's Degree and 0.0% less likely to have a Doctoral Degree.

What Are The Duties Of a Seasonal Cashier?

A seasonal cashier is an employee hired for a predetermined time in the retail industry. Seasonal cashiers utilize basic mathematics and computation. They maintain the electronic registers for the payment transactions such as credit cards and cash. It is part of their job to process merchandise by stocking shelves, organizing merchandise, and sorting purchase items. They also evaluate the company's budget inventories, ensuring product requirements. The skills necessary for the job include customer service, attention to detail, and strong communication skills.

Next up, we have the seasonal cashier profession to look over. This career brings along a higher average salary when compared to a sales associate and cashier annual salary. In fact, seasonal cashiers salary difference is $3,539 higher than the salary of sales associate and cashiers per year.

A similarity between the two careers of sales associate and cashiers and seasonal cashiers are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "customer service," "basic math," and "sales floor. "

In addition to the difference in salary, there are some other key differences that are worth noting. For example, sales associate and cashier responsibilities are more likely to require skills like "sales associates," "mathematics," "retail environment," and "floor stock." Meanwhile, a seasonal cashier might be skilled in areas such as "customer issues," "customer satisfaction," "math," and "cash handling." These differences highlight just how different the day-to-day in each role looks.

It's been discovered that seasonal cashiers earn higher salaries compared to sales associate and cashiers, but we wanted to find out where seasonal cashiers earned the most pay. The answer? The retail industry. The average salary in the industry is $29,230. Additionally, sales associate and cashiers earn the highest paychecks in the retail with an average salary of $27,492.

In general, seasonal cashiers study at similar levels of education than sales associate and cashiers. They're 0.3% more likely to obtain a Master's Degree while being 0.0% more likely to earn a Doctoral Degree.

How a Head Cashier Compares

A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.

The third profession we take a look at is head cashier. On an average scale, these workers bring in higher salaries than sales associate and cashiers. In fact, they make a $5,004 higher salary per year.

By looking over several sales associate and cashiers and head cashiers resumes, we found that both roles utilize similar skills, such as "customer service," "sales floor," and "stock shelves." But beyond that the careers look very different.

There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a sales associate and cashier is likely to be skilled in "basic math," "mathematics," "stock room," and "sales transactions," while a typical head cashier is skilled in "store operations," "help support," "cleanliness," and "cash handling."

Additionally, head cashiers earn a higher salary in the retail industry compared to other industries. In this industry, they receive an average salary of $28,905. Additionally, sales associate and cashiers earn an average salary of $27,492 in the retail industry.

Head cashiers typically study at similar levels compared with sales associate and cashiers. For example, they're 0.6% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.

Description Of a Floor Associate

A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

The fourth career we look at typically earns higher pay than sales associate and cashiers. On average, floor associates earn a difference of $1,618 higher per year.

While their salaries may vary, sales associate and cashiers and floor associates both use similar skills to perform their jobs. Resumes from both professions include skills like "customer service," "sales floor," and "stock shelves. "

While some skills are shared by these professions, there are some differences to note. "basic math," "sales associates," "mathematics," and "credit card payments" are skills that have shown up on sales associate and cashiers resumes. Additionally, floor associate uses skills like pallet jack, back room, rf, and unload trucks on their resumes.

In general, floor associates reach similar levels of education when compared to sales associate and cashiers resumes. Floor associates are 0.1% more likely to earn their Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.

Updated October 2, 2020