A sales associate and cashier is an employee who takes on the dual role of helping customers with their product inquiries and facilitating the purchase of the customer. As a sales associate, the employee must be familiar with the different products offered by the company and should be able to direct customers to the product that best suits their needs. As a cashier, the employee must be familiar with the cash register and the system that the company uses to manage sales and facilitate payment. He/She or she must be able to work the equipment needed for a smooth checkout process.

Sales Associate And Cashier Responsibilities

Here are examples of responsibilities from real sales associate and cashier resumes representing typical tasks they are likely to perform in their roles.

  • Manage and coordinate customer checkout zone -merchandise restocking and organization -resolve problems to restore and promote good public relations
  • Provide customer service, cash handling, cleaning, floor-sets, opening and closing procedures, and operate a POS system.
  • Utilize communication and interpersonal skills while effectively handling customer complaints in a polite and empathetic manner.
  • Interact with diverse customers on a consistent basis, promoting outstanding customer service and communication between team members.
  • Process all POS transactions including cash, credit cards, and gift cards and balance registers at close of business.
  • Respond professionally to customer complaints and inquiries and addressed challenges according to policies of Walmart.
  • Maintain clean and orderly checkout area including organizing and restocking register complex.
  • Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.
Sales Associate And Cashier Traits
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.
Dexterity describes being skilled in using your hands when it comes to physical activity.
Near vision
Near vision is an attribute of some that allows them to view objects up close clearly.

Sales Associate And Cashier Job Description

Perhaps the hardest question to answer when deciding on a career as a sales associate and cashier is "should I become a sales associate and cashier?" You might find this info to be helpful. When compared to other jobs, sales associate and cashier careers are projected to have a growth rate described as "decline" at -4% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a sales associate and cashier by 2028 is -138,700.

Sales associate and cashiers average about $10.91 an hour, which makes the sales associate and cashier annual salary $22,686. Additionally, sales associate and cashiers are known to earn anywhere from $19,000 to $26,000 a year. This means that the top-earning sales associate and cashiers make $7,000 more than the lowest earning ones.

Once you've become a sales associate and cashier, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a retail cashier, seasonal cashier, head cashier, and floor associate.

Sales Associate And Cashier Jobs You Might Like

Sales Associate And Cashier Resume Examples

Sales Associate And Cashier Skills and Personality Traits

We calculated that 41% of Sales Associate And Cashiers are proficient in Customer Service, Sales Floor, and New Merchandise. They’re also known for soft skills such as Communication skills, Dexterity, and Near vision.

We break down the percentage of Sales Associate And Cashiers that have these skills listed on their resume here:

  • Customer Service, 41%

    Performed duties such as operating cash register, greeting customers, providing excellent customer service, and executing product placement

  • Sales Floor, 9%

    Monitored floor inventory and stocked merchandise daily.

  • New Merchandise, 8%

    Increased sales by introducing customers to new merchandise -Enhanced shopping experience by providing helpful, personalized service to each customer

  • Sales Goals, 7%

    Assisted customers with merchandise and purchases, assumed direct responsibility toward sales goals, ensured financial accuracy, and other duties assigned

  • Stock Shelves, 7%

    Welcomed and provided excellent customer service handled cash electronic payments restock shelves kept store nice and organized

  • POS, 4%

    Retail merchandise sales Complaint resolution Business retention Solution selling techniques Performance marketing POS

Some of the skills we found on sales associate and cashier resumes included "customer service," "sales floor," and "new merchandise." We have detailed the most important sales associate and cashier responsibilities below.

  • Arguably the most important personality trait for a sales associate and cashier to have happens to be communication skills. An example from a resume said this about the skill, "cashiers must pay attention to customers’ questions and explain pricing." Additionally, other resumes have pointed out that sales associate and cashiers can use communication skills to "position required communication skills, mathematics, and problem solving. "
  • Another trait important for fulfilling sales associate and cashier duties is dexterity. According to a sales associate and cashier resume, "cashiers use their hands to operate registers and scan purchases." Here's an example of how sales associate and cashiers are able to utilize dexterity: "support the loss prevention initiative by preventing shoplifting opportunities. "
  • Another skill that is quite popular among sales associate and cashiers is near vision. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a sales associate and cashier resume: "cashiers need to see well enough to scan items and process transactions accurately." This example from a resume shows how this skill is used: "work under the supervision of store management while learning to be an effective pawnbroker. "
  • A sales associate and cashier responsibilities sometimes require "patience." The responsibilities that rely on this skills are shown by this resume excerpt: "cashiers must be able to remain calm when interacting with customers." This resume example shows how this skill is used by sales associate and cashiers: "direct to the designated services or resources resolve customer complaints with tact and patience"
  • Another common skill for a sales associate and cashier to be able to utilize is "physical stamina." Cashiers stand for long periods. A sales associate and cashier demonstrated the need for this skill by putting this on their resume: "adhered to loss prevention control and compliance procedures assisted management in the daily maintenance and physical appearance of the store"
  • Another skill commonly found on sales associate and cashier resumes is "customer-service skills." This description of the skill was found on several sales associate and cashier resumes: "cashiers must be courteous and friendly when helping customers." Here's an example from a resume of how this skill could fit into the day-to-day sales associate and cashier responsibilities: "operated cash register/cashier/cash handling abilities, organized/displayed stock & inventory/loss prevention, and increased/promoted sales, and provided customer service assistance. "
  • See the full list of sales associate and cashier skills.

    We've found that 19.9% of sales associate and cashiers have earned a bachelor's degree. Furthermore, 1.2% earned their master's degrees before becoming a sales associate and cashier. While it's true that some sales associate and cashiers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every two sales associate and cashiers did not spend the extra money to attend college.

    The sales associate and cashiers who went onto college to earn a more in-depth education generally studied business and general studies, while a small population of sales associate and cashiers studied psychology and criminal justice.

    Once you're ready to become a sales associate and cashier, you should explore the companies that typically hire sales associate and cashiers. According to sales associate and cashier resumes that we searched through, sales associate and cashiers are hired the most by GPM Investments, The Paradies Shops, and Ollie's Bargain Outlet. Currently, GPM Investments has 195 sales associate and cashier job openings, while there are 14 at The Paradies Shops and 7 at Ollie's Bargain Outlet.

    Since salary is important to some sales associate and cashiers, it's good to note that they are figured to earn the highest salaries at The TJX Companies, Office Depot, and Sears Holdings. If you were to take a closer look at The TJX Companies, you'd find that the average sales associate and cashier salary is $29,844. Then at Office Depot, sales associate and cashiers receive an average salary of $29,507, while the salary at Sears Holdings is $28,294.

    View more details on sales associate and cashier salaries across the United States.

    We also looked into companies who hire sales associate and cashiers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Walmart, Macy's, and The Home Depot.

    The three companies that hire the most prestigious sales associate and cashiers are:

      What Retail Cashiers Do

      A retail cashier is an employee who scans products and processes cash payments between the retail store and its customers. Retail cashiers must provide excellent customer service that can include greeting customers, directing customer inquiries to the appropriate party, and informing customers about the services available. They often train new cashiers or retail workers and assist in the maintenance of storefront and retail displays. Retail cashiers also assist in counting money and perform audits of cash intake or cash drawers.

      In this section, we take a look at the annual salaries of other professions. Take retail cashier for example. On average, the retail cashiers annual salary is $413 higher than what sales associate and cashiers make on average every year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both sales associate and cashiers and retail cashiers positions are skilled in customer service, sales floor, and new merchandise.

      These skill sets are where the common ground ends though. A sales associate and cashier responsibility is more likely to require skills like "mathematics," "customers needs," "loss prevention," and "timely fashion." Whereas a retail cashier requires skills like "company standards," "retail sales," "customer returns," and "gift cards." Just by understanding these different skills you can see how different these careers are.

      Retail cashiers really shine in the retail industry with an average salary of $28,879. Whereas sales associate and cashiers tend to make the most money in the retail industry with an average salary of $27,467.

      Retail cashiers tend to reach similar levels of education than sales associate and cashiers. In fact, retail cashiers are 0.3% more likely to graduate with a Master's Degree and 0.2% more likely to have a Doctoral Degree.

      What Are The Duties Of a Seasonal Cashier?

      A seasonal cashier is an employee hired for a predetermined time in the retail industry. Seasonal cashiers utilize basic mathematics and computation. They maintain the electronic registers for the payment transactions such as credit cards and cash. It is part of their job to process merchandise by stocking shelves, organizing merchandise, and sorting purchase items. They also evaluate the company's budget inventories, ensuring product requirements. The skills necessary for the job include customer service, attention to detail, and strong communication skills.

      Next up, we have the seasonal cashier profession to look over. This career brings along a higher average salary when compared to a sales associate and cashier annual salary. In fact, seasonal cashiers salary difference is $1,318 higher than the salary of sales associate and cashiers per year.

      A similarity between the two careers of sales associate and cashiers and seasonal cashiers are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "customer service," "sales floor," and "new merchandise. "

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, sales associate and cashier responsibilities are more likely to require skills like "mathematics," "customers needs," "retail environment," and "floor stock." Meanwhile, a seasonal cashier might be skilled in areas such as "company standards," "product knowledge," "courteous service," and "seasonal position." These differences highlight just how different the day-to-day in each role looks.

      It's been discovered that seasonal cashiers earn higher salaries compared to sales associate and cashiers, but we wanted to find out where seasonal cashiers earned the most pay. The answer? The retail industry. The average salary in the industry is $30,419. Additionally, sales associate and cashiers earn the highest paychecks in the retail with an average salary of $27,467.

      In general, seasonal cashiers study at similar levels of education than sales associate and cashiers. They're 1.1% more likely to obtain a Master's Degree while being 0.2% more likely to earn a Doctoral Degree.

      How a Head Cashier Compares

      A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.

      The third profession we take a look at is head cashier. On an average scale, these workers bring in higher salaries than sales associate and cashiers. In fact, they make a $1,400 higher salary per year.

      By looking over several sales associate and cashiers and head cashiers resumes, we found that both roles utilize similar skills, such as "customer service," "sales floor," and "sales goals." But beyond that the careers look very different.

      There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a sales associate and cashier is likely to be skilled in "new merchandise," "mathematics," "customers needs," and "stock room," while a typical head cashier is skilled in "operational issues," "customer orders," "exit doors," and "product knowledge."

      Head cashiers typically study at similar levels compared with sales associate and cashiers. For example, they're 1.0% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.

      Description Of a Floor Associate

      A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

      Floor associates tend to earn a lower pay than sales associate and cashiers by about $1,864 per year.

      According to resumes from both sales associate and cashiers and floor associates, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "sales floor," and "new merchandise. "

      Each job requires different skills like "sales goals," "mathematics," "positive attitude," and "sales transactions," which might show up on a sales associate and cashier resume. Whereas floor associate might include skills like "product knowledge," "pallet jack," "company standards," and "rf."

      The average resume of floor associates showed that they earn similar levels of education to sales associate and cashiers. So much so that the likelihood of them earning a Master's Degree is 0.1% more. Additionally, they're less likely to earn a Doctoral Degree by 0.1%.