Sales associate and customer service jobs in Alexandria, VA - 3,835 jobs
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Family Services Associate - Care Coordination & Resources
Children's National Medical Center 4.6
Sales associate and customer service job in Washington, DC
A prominent pediatric healthcare provider in Washington is looking for a Family ServicesAssociate to assist patients and families with issues related to illness and facilitate resource access. Responsibilities include coordinating care among medical teams, conducting screening interviews, and ensuring follow-up support. Candidates must hold a Bachelor's degree and ideally have experience in crisis situations. Bilingual abilities are preferred. This position offers a full-time work schedule with a competitive salary range of approximately $44,782.40 - $74,630.40.
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$44.8k-74.6k yearly 1d ago
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Customer Relations Associate Part-Time
Levine Music 4.2
Sales associate and customer service job in Washington, DC
Levine Music - Part-Time Customer Relations Associate
Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. Levine's core values - excellence and opportunity - infuse everything we do. Our distinguished faculty offers a broad and well‑rounded curriculum that provides a strong musical foundation for students of different ages, abilities, and interests. We strive to make Levine's education available to everyone. Hundreds of students receive substantial scholarship assistance; many more receive free instruction through fully funded, in‑school programs.
Position Summary
Primary responsibilities include all aspects of administration, communication, and customerservice with customers and employees.
Duties and Responsibilities, not limited to the following:
Campus Support
Perform front desk responsibilities
Answer phones and provide information to the public regarding Levine
Maintain essential knowledge of programs and events featured on the Levine website
Check voicemail and return calls
Maintain room reservation schedule
Provide campus faculty support: maintain phone lists, place piano tuning requests, update mailboxes, assist with event set-ups when needed
Provide administrative support for technology questions
Coordinate with day, weekend, and part‑time front desk staff to ensure substitute coverage for vacation, sick days, and vacancies
Event Management
Set up, attend, and assist at concerts, student recitals, and special events
Organize site support (equipment, warm‑up rooms, etc.) for scheduled events such as studio recitals, master classes, lectures, and jams
Create programs for student recitals
Assist with campus events and programs on assigned evenings and weekends
Part-Time Work Schedule
• Mondays: 3:00 PM - 9:00 PM
• Fridays: 1:00 PM - 9:00 PM
• Sundays at Silver Spring: 9:00 AM - 1 PM
Weekends: Extra staffing opportunities available; average of 12+ hours per month
Qualifications
Pleasant and professional phone manner and demeanor
Excellent interpersonal and customerservice skills
Previous customerservice experience
Strong computer skills, including Microsoft Word, Excel, Outlook, and database management
Understanding of office practices with the ability to multitask
Willingness to work in a team environment
Hourly Rate
$17.95
Equal Opportunity Statement
Levine Music is an Equal Opportunity Employer. Levine Music's employment policy is committed to anti-discrimination of employees or applicants based on sex, gender identity or expression, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by law concerning any employment practices.
$18 hourly 2d ago
Member Retention Specialist
The Ford Agency
Sales associate and customer service job in Washington, DC
The Ford Agency is currently seeking a Member Retention Specialist to join the team-oriented membership department of a higher education association. The successful candidate will build relationships with members, and analyze data to develop member retention and engagement strategies for the short and long term. This is a great opportunity for someone who has solid experience in membership engagement in the higher education space and is looking to take on a strategic role.
Responsibilities Include:
Build strong relationships with members both individual and institutional
Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries
Implement strategic retention and outreach
Develop and distribute member newsletter alongside leadership and communications teams
Create member recognition programs and other initiatives for member engagement
Analyze data and other metrics to improve member retention
Collaborate with leadership on annual reports, and board materials related to membership trends
Qualifications Include:
Bachelor's Degree
3+ years professional experience in membership engagement, customer relations, or similar field
Experience in higher education and associations required
Experience with Salesforce or other CRM required
Superb written and verbal communication skills
Excellent time-management
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at ********************
$34k-48k yearly est. 2d ago
Customs Specialist / International Trade Compliance Professional
People Placers Staffing
Sales associate and customer service job in Washington, DC
Schedule: 1,800 - 2,000 hours per year Salary Band: $140,000 - $160,000 (non-licensed) $160,00-$190,000 (licensed broker) $200,000+ (licensed attorneys) This law firm is home to highly motivated professionals distinguished by intellectual rigor, technical excellence, and a shared commitment to superior client service. The Customs Specialist plays a critical role in advising clients on complex import and trade compliance matters while contributing to a collaborative, high-performance environment focused on continuous improvement.
Highly preferred to have a Licensed U.S. Customs Broker or licensed practitioners of Law.
Key Responsibilities
The Customs Specialist will provide substantive analysis and practical guidance across a broad range of customs and trade matters, including:
Tariff classification, customs valuation, country-of-origin determinations, and entry requirements
Identification of duty drawback opportunities and duty/fee savings strategies
Advising on CBP automated systems, including ACE, post-entry audits, and focused assessment audits
Supporting the design and implementation of compliance solutions, with an emphasis on automation and process optimization
Assisting with due diligence reviews, privilege reviews, and audits of client records and files
Conducting legal and factual research related to customs laws, regulations, markets, and industry standards
Coordinating filings and communications with U.S. Customs and Border Protection and other government agencies
Collaborating with attorneys, specialists, and clients to deliver accurate, timely, and strategic outcomes
Qualifications
Bachelor's degree or higher from an accredited college or university
Customs Broker License strongly preferred. Trade Compliance Specialists or Import Specialists will be considered.
Substantial experience in customs and international trade compliance, including roles such as:
Licensed Customs Broke
U.S. Customs Auditor
Hands-on experience with CBP's ACE Portal
Exceptional written and oral communication skills, with the ability to convey complex technical information clearly and precisely
Strong research capabilities, including regulatory and factual analysis
Proficiency with Microsoft Office applications, including Word, Excel, and Access
Willingness to travel as required, internationally.
This role rewards precision, judgment, and intellectual stamina. It suits someone who enjoys living at the intersection of law, logistics, and systems where a single classification decision can ripple across global supply chains.
$44k-85k yearly est. 30d ago
Client Service Specialist
Harrison Gray Search
Sales associate and customer service job in McLean, VA
Harrison Gray Search has partnered with a premier insurance and financial services firm to find a dedicated Client Service Specialist. This is a client-focused agency that prides itself on providing a superior customer experience and maintaining the highest standards of integrity.
Role Overview
As a Client Service Specialist, you will provide exceptional support to the account management team by handling daily client requests related to claims, billing, and eligibility. This role is essential for maintaining smooth agency operations and ensuring clients receive timely, high-quality service.
Key Responsibilities
Customer Advocacy: Communicate and follow up with clients and insurance carriers to resolve inquiries quickly.
Claims Management: Manage the full claims process, including reporting, documentation, and tracking status with carriers.
Account Support: Assist account managers with client activities, including enrollment and eligibility requests.
Billing & Data Entry: Resolve billing errors and maintain accurate client policy information within the Epic management system.
Records Management: Organize and update client files to ensure all documentation is current.
Requirements
Licensing: Must hold an active Life & Health Insurance license.
Experience: At least 2 years of customerservice experience in an office setting.
Specialized Knowledge: Prior experience with claims resolution and eligibility is required.
Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with agency management systems (Epic preferred).
Soft Skills: Strong communication skills and the ability to prioritize tasks in a fast-paced environment.
Languages: Proficiency in additional languages is a plus.
Why Join the Team?
You will work in a supportive, collaborative environment that values innovation and excellence. This position offers opportunities for professional growth and the flexibility of a hybrid work environment.
$28k-47k yearly est. 5d ago
Part Time Sales Associate, Nights and Weekend Shifts Needed-Store 191- Ellicott City, MD
Ace Hardware 4.3
Sales associate and customer service job in Ellicott City, MD
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The SalesAssociate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
CustomerService:
Provide a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customizedservice based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting pay $16.15/hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$16.2 hourly 2d ago
IAD Customer Service Baggage Supervisor
ABM 4.2
Sales associate and customer service job in Sterling, VA
Supervisor- Baggage CustomerService
We are seeking a skilled and experienced Supervisor to lead our Baggage CustomerService team in the aviation industry. In this role, you'll be responsible for ensuring the safe, efficient, and timely handling of luggage while maintaining smooth day-to-day operations. You'll oversee a team of handlers, coordinate with other departments, and uphold high standards of safety and service to enhance the travel experience for all passengers.
$28k-44k yearly est. 4d ago
Customer Success Consultant
Signal Vine 3.9
Sales associate and customer service job in Alexandria, VA
We are in search of a diligent and dedicated Customer Success Consultant to join our Customer Success team. We are Signal Vine, and we have an AI-based text messaging service that is a proven determinant in student success. If powerful results and use cases excite you AND you are a high-performer who is looking for an entrepreneurial, mission-driven team, Signal Vine is the place for you. The perfect candidate is interested in problem solving, helping people, and tackling tricky challenges that confront our customers. This is a customer-facing role, responsible for assisting the customer best utilize the Signal Vine platform. You will act as the technical lead working with customers to set-up and send important message campaigns using the Signal Vine platform.
Who We Are
Signal Vine is the leading Artificial Intelligence (AI)-powered messaging platform transforming how higher education leaders reach, support, and engage students. We believe in the power of conversation to build communities and to strengthen the opportunity for all to succeed. We are passionate about solving education and social challenges through technology-based innovation and building a business we can all be proud of while doing it.
Job Description
What You'll Do
On a daily basis you will:
Maintain positive customer satisfaction for a number of dedicated accounts
Help drive adoption of new features and expand customer usage of existing tools
Assist customers in setting up new messaging campaigns
Train users on how to use the platform and answer day-to-day questions
Perform other customer success or support tasks as required
Qualifications
Who You Are
First of all, you must have a bachelor's degree (BS/BA) from an accredited, four-year institution (or relevant work experience). Specifically, you should have:
Experience working with technology products and platforms
Interest in technical topics or learning to code is a plus
Additionally, you must have/be:
Obsessive about getting all the details right
Internal drive to meet deadlines and to bring others along with you
Effective time management and organizational skills
Excellent analytical, verbal and written communication skills
Integrity, high character and ability to maintain the confidentiality of customer data
Desire to work in an early stage company with "can do" start-up attitude
Additional Information
What Else You Should Know
Part of the growing education technology presence in Alexandria, VA, we are located just down the road from Amazon HQ2. We've been recognized as one of DC's most enviable offices by DC Inno and we offer a rewarding culture that promotes teamwork, growth, and enjoying our day to day roles. Our high growth business provides employees with a great opportunity to grow in their careers.
Competitive salary with individual commission structure
Medical (employer paid), dental, and vision insurance plans
401(k) plan with company match
Generous paid time-off and holiday schedule with additional floating holidays
Casual office attire and pet-friendly office
What Now?
Come join us as we build an exciting company that sits at the intersection of education and cutting-edge, AI-backed technology. All your information will be kept confidential according to EEO guidelines.
$84k-138k yearly est. 60d+ ago
Principal Customer Success Executive Banking
Servicenow 4.7
Sales associate and customer service job in Vienna, VA
Sales associate and customer service job in Waldorf, MD
We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
Our CustomerService Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now!
************************************************************************
Responsibilities
As a CustomerService Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will…
* Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
* Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
* Reschedule unserviced accounts within 24 hours
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customer's privacy and other proprietary information
What type of benefits will you receive?
* Pay of USD $18.00 to $20.00 hourly
* Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
* 401(k) plan with company match, employee stock purchase plan
* Paid vacation, holidays, and sick leave
* Employee discounts, tuition reimbursement, dependent scholarship awards
* Industry leading, quality, comprehensive training program
*
Why should you choose Orkin?
* Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
* The Pest Management Industry is growing - and is a recession resistant line of business
* You have a service-oriented mindset that leads you to build loyalty and trust with clients
* You hold yourself responsible to commitments
* You value being part of a team
* You want to join a company that supports the community
* Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
Are you ready to join the Best in Pests?
Qualifications
What do you need to be successful?
* Previous experience in CustomerService or Sales preferred
* High School Diploma or equivalent required
* Excellent interpersonal and communication skills
* Basic computer skills in various software and web-based applications
* Proficient in Microsoft Office
* Strong attention to detail and follow through
* Demonstrated ability to prioritize tasks and manage time efficiently
* We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
What do you need to be successful?
* Previous experience in CustomerService or Sales preferred
* High School Diploma or equivalent required
* Excellent interpersonal and communication skills
* Basic computer skills in various software and web-based applications
* Proficient in Microsoft Office
* Strong attention to detail and follow through
* Demonstrated ability to prioritize tasks and manage time efficiently
* We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
As a CustomerService Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will…
* Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
* Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
* Reschedule unserviced accounts within 24 hours
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customer's privacy and other proprietary information
What type of benefits will you receive?
* Pay of USD $18.00 to $20.00 hourly
* Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
* 401(k) plan with company match, employee stock purchase plan
* Paid vacation, holidays, and sick leave
* Employee discounts, tuition reimbursement, dependent scholarship awards
* Industry leading, quality, comprehensive training program
*
Why should you choose Orkin?
* Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
* The Pest Management Industry is growing - and is a recession resistant line of business
* You have a service-oriented mindset that leads you to build loyalty and trust with clients
* You hold yourself responsible to commitments
* You value being part of a team
* You want to join a company that supports the community
* Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
Are you ready to join the Best in Pests?
$18-20 hourly 1d ago
Customer Service Expert
Gymboree Play & Music of Bethesda 3.7
Sales associate and customer service job in Bethesda, MD
BACKGROUND Gymboree Play & Music has been fostering creativity and confidence in children ages 0-5 for over 40 years. Today there are over 700 locations in 40 countries, making us the global leader in early childhood development programs. Designed by experts, our age-appropriate activities help develop the cognitive, physical and social skills of children as they play. Our programs are also recognized for their unique approach to parent involvement-which encourages participation in and understanding of each child's development.
Our class curriculum is developed by our experienced child development program directors and incorporate a balanced whole-child approach with activities to support what your child is mastering right now and what he or she will aspire to later. Classes are designed in 6-month increments to meet a child's unique interests and abilities. From birth to age 5, there's always something special awaiting you and your child at Gymboree Play & Music.
Job Description
Seeking Part-Time Customer Experience Expert: This person will be responsible for ensuring timely follow-up of customer inquiries for classes, birthday parties, special events and billing issues. Duties include emailing customers, tracking and sorting customer emails for follow-up, making phone calls, organizing customer follow-ups and action plans, and closing the loop to drive customer enrollments.
10-15 hours a week commitment
Must be available to work every afternoon from 4:00pm-6:00pm - Monday thru Friday
Position requires exceptional customerservice skills as well as computer, written and communication skills
Must be able to multi-task and take direction to drive results to manage all aspects of the customer experience
Must be reliable/dependable, extremely organized, self-motivated, action oriented and a thinker/problem solver
Flexible schedule a plus
to occasionally cover additional shifts when needed
This is an excellent position for:
College Students with afternoon availability
Persons looking for a 2nd job with fixed shift/hours week-to-week
"Young at Heart" Seniors seeking part-time work
Qualifications
CustomerService Skills, Communicator, Problem Solver, Computer Skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$46k-91k yearly est. 20h ago
Customer Service
Level One Personnel 4.4
Sales associate and customer service job in Rockville, MD
Job DescriptionCustomer Support Type: Long-term Contract, no end date. Pay: $20 Hours: Full-Time. Responsibilities
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
Collects and enters orders for new or additional products or services.
Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers' problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Performs other related duties as assigned.
Requirements:
High School Diploma or equivalent
Ability to pass a drug and background check.
Customerservice experience required.
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software
Benefits Information:
Eligible for Health Benefit Coverage following 60 days of employment
401k After 1 Year.
1 Week Sick accrued
Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.
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$20 hourly 22d ago
Customer Service Advisor
QGR Jiffy Lube
Sales associate and customer service job in Olney, MD
Job DescriptionDescription:
What can you expect as an Automotive CustomerService Advisor?
As an Automotive CustomerService Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehicle's needs. Our best will inquire about the customer and the vehicle's complaints and work with our technicians to find a correction. Our CustomerService Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are:
Efficient teams delivering timely inspections
The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehicles' manufacturer recommendations
Thorough technicians that deliver quality inspection reports
Steady flow of customers
What you will do:
Greet the customer and acknowledge their request
Check-In the customer and verify information
Be an expert on all sales processes and initiatives
Process phone calls in a professional manner. Encourage the customer to come in for service work.
Be comfortable selling to our customers our product offerings
Document, verbally communicate and sell the recommendations
Write estimates and order parts for services as needed.
Be able to create and bill out all sales orders.
Work towards achieving any company-set goals or objectives, including individual sales goals.
Keep pace with customers, balancing multiple priorities and using good judgement to manage time.
Build relationships with customers by communicating the status of their vehicle, promise time.
Pay Range:
32,240 - 44,330 per year
Benefits include:
Competitive pay (based on experience)
Matching 401K
On-the-job training with Award Winning Online Training Platform: Jiffy Lube University
We promote from within a commitment we are passionate about
No late evenings
Tuition reimbursement
Paid vacation and holidays
Medical insurance
Requirements:
What are the Job Qualifications?
Driver's License
Ability to Stand on your feet for 10+ hours
Ability to speak English
Bi-lingual is a plus!
Previous sales experience is a plus - automotive is preferred
$31k-40k yearly est. 20d ago
Loan Sales Specialist
Onemain Financial 3.9
Sales associate and customer service job in Upper Marlboro, MD
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or CustomerService experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, CustomerService, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$18-22 hourly Auto-Apply 2d ago
Customer Service Advisor
Hunt Valley 4.1
Sales associate and customer service job in Huntingtown, MD
Full or Part Time
Pay: $17.00-$23.00
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customerservice. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental - coverage begins the 1st of the month after your hire date
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$17-23 hourly Auto-Apply 12d ago
Call Center Operator - All Shifts
AFCO LLC 4.1
Sales associate and customer service job in Bethesda, MD
Job DescriptionDescription:AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals.
We are looking for motivated professional Call Center Representatives to support a Federal Agency. Quality Personnel will be utilizing government records systems to assist the department and base in its mission. If you meet these specific requirements outlined below, we invite you to apply!
The Operator Services section within the NIH Call Center Services performs a vital role for the NIH as its voice communication center. The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services, bi-lingual services and acts as a clearinghouse for all institutes of the NIH research community, NIH personnel, its patients, national and international health organizations and healthcare practitioners. Call Center Services employees are classified as “essential personnel” by the Department of Health and Human Services.
· Follows NIH and Team AFCO-cFocus policies and procedures
· Internal or external customerservice and relationship management, serving as the first line of support, hospital staff support, and help desk
· Serves customers by taking telephone, fax, and email; and providing information
· Ensures the appropriate level of customerservice is delivered
· Ensure that correct information is shared with all callers and outstanding customerservice is delivered by phone and in writing
· Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information
· Support Signal Paging
· Support Emergency Paging
· Support NIH General Information Inquiry Calls
· Support Overhead Paging
· Support Language Interpreter Services (CYRACOM)
· Support On-Call Schedule Management
· Provide Daily Status reports
Requirements:
EDUCATION
High School diploma
EXPERIENCE
Six months experience in and office setting
SKILLS
· Well suited candidates will possess the following skills:
· Clear and concise communication.
· Active listening.
· Ability to problem solve
· Ability to analyze customer issues, identify the root cause, and find effective solutions.
· Show empathy and understanding towards frustrated or upset customers is crucial for building rapport and resolving conflicts.
· Technical Proficiency using computers, CRM software, and other call center-specific technologies.
· Ability to adjust to different situations, customer needs, and call center procedures is essential.
· Strong organization skills to manage their time, prioritize tasks, and keep track of customer information.
· Patience when dealing with difficult or demanding customers.
· Ability to handle multiple tasks simultaneously, such as listening to a customer, typing notes, and navigating computer systems.
· A positive and professional attitude to provide excellent customerservice.
· Quick and active learner and retain important information to ensure the proper information is conveyed to the client.
· Ability to de-escalate tense situations and find resolutions that satisfy both the customer and the agency.
SHIFTS
MON - FRI
Shift 1 7am-3pm
Shift 2 7am-1pm
Shift 3 7am-3:45pm
Shift 4 8am-4:45pm
Shift 5 9am-5:45pm
Shift 6 3pm-11pm (midday)
Shift 7 11pm-7am (night)
SAT
Shift 1 7am-3:45pm
Shift 2 3pm - 11pm (midday)
Shift 3 11pm-7a (night)
SUN
Shift 1 7am-3pm
Shift 2 3pm-11pm (midday)
Shift 3 11pm-7am (night)
$30k-38k yearly est. 5d ago
Call Center Operator
Columbia Medical Practice 3.7
Sales associate and customer service job in Columbia, MD
Job Description - Call Center Operator
The Call Center Operator is the first point of contact for patients at Columbia Medical Practice (CMP). This role ensures excellent customerservice by handling incoming calls, scheduling appointments, and supporting daily operational needs of the call center. The Call Center Operator follows CMP policies and procedures while maintaining efficiency, accuracy, and professionalism.
SUPERVISION RECEIVED
Reports to the Call Center Manager.
RESPONSIBILITIES
Patient Interaction & Registration
• Answer incoming calls promptly and professionally using CMP standards.
• Register patients accurately in the EHR, including demographics, insurance, and eligibility verification.
• Inform patients of CMP insurance/payment policies.
• Assist with medical record requests and portal enrollment.
Appointment Scheduling
• Schedule patient appointments according to department/provider guidelines.
• Manage cancellations, no-shows, and reschedules.
• Optimize schedules for efficiency, including double bookings or extended hours when approved.
• Monitor call volume and assist in meeting call center performance goals.
Team Support & Communication
• Communicate effectively with providers, staff, and outside entities (labs, imaging centers, hospitals).
• Assist with training and onboarding of new call center staff.
• Provide coverage for coworkers as needed.
• Escalate issues or unusual calls appropriately.
EDUCATION & EXPERIENCE
• High school diploma or GED required.
• Associate degree in a clinical or business field preferred.
• Minimum 2 years of call center experience required; experience in a physician office preferred.
KNOWLEDGE & SKILLS
• Excellent verbal communication and active listening skills.
• Strong customerservice orientation and ability to multitask.
• Proficiency with EHR systems and general office software.
• Knowledge of HIPAA and OSHA guidelines.
• Ability to work independently and as part of a team.
ENVIRONMENTAL & PHYSICAL DEMANDS
• Normal office environment with potential exposure to communicable diseases.
• Extended periods of sitting, phone use, and computer work.
• Must be able to multitask in a fast-paced setting and communicate clearly.
Columbia Medical Practice is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$33k-40k yearly est. 20d ago
Call Center Operator
Laurel Dental Office
Sales associate and customer service job in Ellicott City, MD
Job Description
Preferred Dental is a general dentistry office in Ellicott City, MD. We are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health..
Our work environment includes:
Modern office setting
Growth opportunities
Wellness programs
4-day work week
Business, sales, and communications training
We are seeking energetic and reliable professionals to join our team of Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for new and existing patient scheduling and any related issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Responsibilities:
Speak clearly to customers.
Communicate in writing with excellent grammar, punctuation, and spelling
Provide good customerservice.
Answer questions about company services.
Handle problems that may arise when dealing with patients and non-patients.
Communicate with patients and resolve their problems or complaints.
Take notes of customerservice calls.
Explain the different policies to customers.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
401(k) matching
Health insurance
Dental care coverage
Employee discount
Paid time off
Paid training
Schedule:
Monday, Tuesday, Thursday, Friday as per office hours of the office
Supplemental pay types:
Bonus pay
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$17-18 hourly 22d ago
Family Services Associate - Primary Care TheARC
Children's National Medical Center 4.6
Sales associate and customer service job in Washington, DC
Family ServicesAssociate - Primary Care (The ARC)
Job Description: Assists patients and families to resolve issues related to illness, injury or hospitalization. Acts as a liaison among patients/families, medical and nursing staff, and external agencies. Performs screening interviews, assists with planning and implementation of interventions დაიწყ ensures appropriate follow‑up of services. Supports expansion of food insecurity resources at the ARC, including facilitating SNAP/WIC enrollments and managing the food pantry. Responds to social determinants of health screenings at Well Child visits.
Work Schedule: Monday - Friday, 8:30 am - 5:00 pm.
Location: THEARC, 1801 Mississippi Avenue SE, Washington, DC 20020.
Salary Range: $44,782.40 - $74,630.40 (Full‑time).
Qualifications
Minimum Education: Bachelor's Degree (required).
Minimum Work Experience: One year working with individuals in crisis situations (required).
Required Skills/Knowledge: Bilingual ability preferred.
Functional Accountabilities
Delivers Patient/Family Focused Services:
Complete screening interviews of patients and families utilizing hospital‑approved screening tools.
Research appropriate resources in the hospital and community to assist patients and families; help families access and utilize those resources.
Provide needed assistance, while respecting boundaries and setting appropriate limits.
Make follow‑up contact with families, when appropriate, to monitor the outcome of interventions and to promote continuity of care (e.g., assisting with new and follow‑up appointments, hospital and community‑based referrals and applications).
Coordinates Patient Care Responsibilities with Other Family Services Staff:
Manage requests from patients and families for hospital or community resources.
Assist families with applications and manage referrals to outside agencies in coordination with the medical team for financial assistance and other programs.
Manage referrals to outside organizations as directed by social work and in coordination with the medical team.
Assist Family Services staff with special projects, such as patient/family newsletters, Sibling Day, support groups, etc.
Contributes to Effective Multidisciplinary Communication:
Communicate with social work and/or medical team about patient care needs.
Share verbally and in writing, relevant patient/family information with members of the treatment team.
Document activities according to departmental guidelines in the electronic medical record.
Participate in team meetings to address general and specific patient care issues.
Optimizes the Use of Available Resources:
Develop and maintain resource information for the department.
Promote positive working relationships with community agencies.
Serve as liaison between hospital and agency staff assisting families with resources.
Identify gaps in services and research alternatives.
Organizational Accountabilities
Meet with Team Leader for supervision to discuss case material, professional role, and projects to complete.
Meet with social work or child life partner to review work performed for individual patients and families.
Participate in Family Service Team meetings and departmental staff meetings.
Meet departmental requirements for chart recording, statistics, and other documentation and submit documents in a timely manner.
Ensure that chart documentation is co‑signed by licensed Family Services staff member.
Participate in departmental performance improvement activities.
Core Competencies
CustomerService - Anticipate and respond to customer needs; follow up until needs are met.
Teamwork/Communication - Demonstrate collaborative and respectful behavior; partner with all team members to achieve goals; be receptive to others' ideas and opinions.
Performance Improvement/Problem‑Solving - Contribute to a positive work environment; demonstrate flexibility and willingness to_constraint; identify opportunities to improve processes; make appropriate decisions using sound judgment; use resources efficiently; search for less costly ways of doing things.
Safety - Speak up when team members exhibit unsafe behaviour; continuously validate and verify information needed for decision‑making; stop in the face of uncertainty and take time to resolve the situation; demonstrate accurate, clear and timely verbal and written communication; actively promote safety for patients, families, visitors and co‑workers.
Equal Opportunity Statement
Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: Know Your Rights Pay Transparency Nondiscrimination Poster.
Drug‑Free Workplace
Children's National Hospital maintains a drug‑free workplace, prohibiting the illegal use, possession or distribution of controlled substances. Though recreational and medical marijuana are legal in the District of Columbia, the hospital maintains the right to enforce its drug‑free workplace policy and prohibits recreational or prescribed marijuana.
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$44.8k-74.6k yearly 1d ago
Customer Success Consultant
Signal Vine 3.9
Sales associate and customer service job in Alexandria, VA
We are in search of a diligent and dedicated Customer Success Consultant to join our Customer Success team. We are Signal Vine, and we have an AI-based text messaging service that is a proven determinant in student success. If powerful results and use cases excite you AND you are a high-performer who is looking for an entrepreneurial, mission-driven team,
Signal Vine
is the place for you. The perfect candidate is interested in problem solving, helping people, and tackling tricky challenges that confront our customers. This is a customer-facing role, responsible for assisting the customer best utilize the Signal Vine platform. You will act as the technical lead working with customers to set-up and send important message campaigns using the
Signal Vine
platform.
Who We Are
Signal Vine is the leading Artificial Intelligence (AI)-powered messaging platform transforming how higher education leaders reach, support, and engage students. We believe in the power of conversation to build communities and to strengthen the opportunity for all to succeed. We are passionate about solving education and social challenges through technology-based innovation and building a business we can all be proud of while doing it.
Job Description
What You'll Do
On a daily basis you will:
Maintain positive customer satisfaction for a number of dedicated accounts
Help drive adoption of new features and expand customer usage of existing tools
Assist customers in setting up new messaging campaigns
Train users on how to use the platform and answer day-to-day questions
Perform other customer success or support tasks as required
Qualifications
Who You Are
First of all, you must have a bachelor's degree (BS/BA) from an accredited, four-year institution (or relevant work experience). Specifically, you should have:
Experience working with technology products and platforms
Interest in technical topics or learning to code is a plus
Additionally, you must have/be:
Obsessive about getting all the details right
Internal drive to meet deadlines and to bring others along with you
Effective time management and organizational skills
Excellent analytical, verbal and written communication skills
Integrity, high character and ability to maintain the confidentiality of customer data
Desire to work in an early stage company with "can do" start-up attitude
Additional Information
What Else You Should Know
Part of the growing education technology presence in Alexandria, VA, we are located just down the road from Amazon HQ2. We've been recognized as one of DC's most enviable offices by DC Inno and we offer a rewarding culture that promotes teamwork, growth, and enjoying our day to day roles. Our high growth business provides employees with a great opportunity to grow in their careers.
Competitive salary with individual commission structure
Medical (employer paid), dental, and vision insurance plans
401(k) plan with company match
Generous paid time-off and holiday schedule with additional floating holidays
Casual office attire and pet-friendly office
What Now?
Come join us as we build an exciting company that sits at the intersection of education and cutting-edge, AI-backed technology. All your information will be kept confidential according to EEO guidelines.
$84k-138k yearly est. 20h ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Alexandria, VA?
The average sales associate and customer service in Alexandria, VA earns between $19,000 and $34,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Alexandria, VA
$25,000
What are the biggest employers of Sales Associate And Customer Services in Alexandria, VA?
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