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Customer Service Specialist - Healthcare Billing, Amazon Healthcare Revenue Cycle
Amazon 4.7
Sales associate and customer service job in Seattle, WA
Application deadline: Jan 17, 2026
As we continue to expand and transform the primary care experience, we're looking for passionate people to help manage our patient inquiries, using CI CARE framework that makes One Medical unique. As a Centralized Support Specialist II Billing Specialist, you'll execute our mission of delivering high-quality care and service. Specifically, you'll take patient phone calls and handle patient conversations to deliver world class care.
You are a strong and innovative problem-solver, who is driven to help people. You have mastered the art of customer-service, administrative work and are motivated to cultivate change in healthcare. You are currently looking for your next opportunity at an organization that is transforming healthcare we would love to connect.
Key job responsibilities
Handle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating healthcare needs including insurance, billing, medical records, authorizations, and referrals, using impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all interactions to ensure a positive experience.
Collaborate with providers and other operations team members to complete urgent tasks pertaining to patient billing issues and questions.
Proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issues, support One Medical's efforts to empower patients in resolving financial responsibilities, and maintain service level agreements in response time to admins and patients.
Assist admins with our member's billing needs via 1Life's tasking system to provide the best customerservice.
Investigate claims through insurance to ensure they were processed according to the patient benefit plan, including reviewing and reconciling patient and insurance balances for accuracy.
Master our technology suite including but not limited to RingCentral, Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, to be able to interact with team members and patients and complete daily work.
Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting all in-office providers with urgent & stat patient needs.
A day in the life
In this role, you'll handle inbound calls from One Medical patients (customers) regarding their medical bills, insurance claims, and payment inquiries. Daily activities include reviewing patient accounts, processing payments, explaining EOBs, and coordinating with internal stakeholders such as medical billing specialists, insurance verification teams, and healthcare providers to resolve billing discrepancies. You'll solve problems like incorrect charges, insurance claim rejections, payment plan requests, and billing confusion. Regular communication with insurance companies to verify benefits and claim status is essential. The role requires documenting all interactions in the electronic health record system and following up on pending issues.
About the team
Amazon One Medical's call center team combines healthcare expertise with Amazon's customer-obsessed culture to deliver exceptional patient support. Our team has focused on making healthcare more accessible and less complicated for members. We handle billing inquiries with empathy and efficiency. Our culture emphasizes leadership principles of ownership and continuous improvement, supported by ongoing training and development. Team members work in a diverse, inclusive environment where success is measured by positive patient impact while maintaining the highest standards of healthcare privacy and professionalism.
Basic Qualifications
- 2+ years of customerservice in a healthcare call center environment experience
- 1+ years of medical billing, insurance claims, or healthcare revenue cycle experience
- Experience in Microsoft Office Suite using electronic health records (EHR) or customer relationship management (CRM) systems
Preferred Qualifications
- Ability to work various shifts
- Strong problem-solving and documentation skills
- Ability to type 45+ WPM while maintaining accuracy
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customerservice; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $41,600/year up to $45,760/year. The National base pay for this position ranges from $31,200/year in our lowest geographic market up to $50,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$31.2k-50k yearly 2d ago
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Client Relations Associate | Advisor Support Role
Magellan Financial & Insurance Services, Inc.
Sales associate and customer service job in Renton, WA
Be the reason clients stay-and advisors grow.
Some firms talk about “client experience.” Others quietly build systems that make it exceptional every single day.
At Elevated Wealth Management, this role sits at the center of that difference.
We're hiring a Client Relations Associate to become the trusted first touchpoint for clients and the operational backbone for our advisors. If you take pride in precision, relationships, and being the person everyone relies on to keep things moving, this is a seat with real influence-not a support afterthought.
The Opportunity
This is not a “front desk + paperwork” role.
You'll be the connective tissue between clients, advisors, and operations-making sure nothing falls through the cracks as the firm grows. When clients call, they feel taken care of. When advisors meet with clients, everything is ready. When new business comes in, it moves forward cleanly.
Your work protects trust, momentum, and reputation.
Compensation & What You Get (Up Front)
Base Salary: $65,000-$75,000
Performance-Based Bonuses tied to accuracy, responsiveness, and team outcomes
Stable, growth-oriented firm with long-term client relationships-not transactional chaos
Clear expectations and structure
Direct exposure to advisors and leadership, not buried in layers
What You'll Own
Act as a primary point of contact for clients-calls, scheduling, follow-ups, and coordination
Maintain clean, accurate records in Redtail CRM so advisors always have context
Support case management and new business processing, ensuring paperwork is complete and timely
Track leads, activity, and follow-ups, keeping advisors focused on relationships-not admin
Coordinate seminars and client events (RSVPs, prep, post-event follow-up)
Maintain a professional, welcoming office experience for every client interaction
Handle core administrative workflows (files, scanning, mailing, organization) with precision
The Kind of Person Who Thrives Here
You're calm under pressure, naturally organized, and take pride in being dependable. You don't need hand-holding-but you do value clear processes. You enjoy working with people, but you're just as satisfied closing loops and keeping systems clean.
You care about doing things right the first time.
Next Step
If you're looking for a role where your work genuinely matters-and where doing things well is noticed-apply now to start a confidential conversation about joining Elevated Wealth Management.
$65k-75k yearly 3d ago
Part Time Sales Associate (Store 168 Kirkland, WA)
Ace Hardware 4.3
Sales associate and customer service job in Kirkland, WA
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The SalesAssociate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
CustomerService:
Provide a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customizedservice based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$18.00 to $19.50 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$18-19.5 hourly 2d ago
Sewer Service Expert (2640)
Harts Services 4.3
Sales associate and customer service job in Tacoma, WA
SUNDAY - THURSDAY schedule
Friday & Saturdays off!
At Harts Plumbers, Electricians, and HVAC Technicians, we're more than a company - we're a family. Since day one, we've built our reputation on delivering exceptional plumbing, sewer, electrical, and HVAC services while living by our core values: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect.
Now, we're looking for a Sewer Service Expert who's ready to grow their career, deliver unbeatable customer experiences, and take home top pay.
What You'll Do:
Diagnose sewer issues and create multi-option proposals
Present solutions with confidence using the Harts Service Process
Complete residential sewer service work to the highest standards
Meet performance goals while supporting your team
Pay & Schedule:
Commission-based position (earn 4%-18% per project subtotal)
Expected annual earnings: $70,000-$180,000+
Full-time, SUNDAY - THURSDAY
Hours between 6:30am - 6:00pm
Why You'll Love Harts:
Medical, dental & vision insurance
401(k) with company match
Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays
Company vehicle + paid life insurance
Employee discounts, referral bonuses & growth opportunities
A stable, year-round career where hard work = unlimited earning potential
If you're ready to join a team that values your skills and fuels your growth, apply today at hartsservices.com/careers or email *************************.
Harts - We Care More.
Qualifications
What You Need:
Valid driver's license & clean driving record
Sewer service experience preferred (we'll train the right licensed pro)
Strong customer focus and team mindset
$70k-180k yearly Easy Apply 5d ago
Airline Customer Service Agent SEA - English/Japanese Speakers
Pacific Aviation 4.1
Sales associate and customer service job in Seattle, WA
Job DescriptionHourly Pay $21.00 per hour Join Pacific Aviation at SEA - Where Every Journey Begins with You!
Are you passionate about aviation, customerservice, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline CustomerService Agent at the Seattle - Tacoma International Airport
At Pacific Aviation, we take pride in delivering exceptional service to some of the world's finest airlines. As a CustomerService Agent, you'll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.
Your Role in the Passenger's Journey:
Welcome and assist passengers through check-in, boarding, and arrival processes
Accurately review travel documents and issue boarding passes
Offer bilingual assistance to travelers with questions or concerns
Communicate clearly with passengers, coworkers, and airline staff
Help maintain a smooth flow of operations in the terminal
Ensure compliance with airline procedures and safety standards
Contribute to a team that thrives on cooperation, respect, and high-quality service
Requirements
What We're Looking For:
Exceptional CustomerService Skills - You thrive in face-to-face interactions and can create a welcoming experience for all passengers.
Strong Attention to Detail - You ensure all travel documents, procedures, and protocols are accurate and followed.
Team Player Mentality - You work well with others and contribute to a positive, collaborative environment.
Tech-Savvy & Organized - You can quickly learn airline systems and efficiently manage tasks.
Professionalism & Problem-Solving Skills - You handle challenges with patience, empathy, and quick thinking.
Shifts Available (Part-Time):
4-5-hour shifts available for the following time slot:
9:00 AM - 1:00 PM
Must be available to work at least 4 days per week, including weekends and holidays.
Must be able to Friday, Saturday and Sunday
Bilingual Preferred:
English + Japanese
Benefits
Hourly Pay Rate: $21.00
Medical, Dental, & Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Company-Provided Uniform
Parking Discounts
Paid Training
Referral Bonus Program
Cell Phone Plan Reimbursement
Ready to Take Off with Pacific Aviation? Apply Today!
If you're ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we'd love to hear from you. Click Apply Now to start your journey with us!
Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$21 hourly 8d ago
Customer Experience Representative
Tacoma 4.3
Sales associate and customer service job in Tacoma, WA
Replies within 24 hours Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Summary:Promotes quality customerservice and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company.
Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers.
Perks and Benefits:
Paid on-the-job training
Flexible scheduling
Culture driven company
Employee recognition programs
Primary Duties and Responsibilities:
Answers telephones, emails and texts and responds to inquiries in a professional manner.
Conducts sales calls for prospective members.
Processes student registrations using effective sales/customerservice techniques.
Resolves customer concerns/complaints using a professional approach.
Assists customers with purchases of merchandise and memberships.
Greets parents and students as they report to the front desk.
Checks in students on the attendance tracking system.
Maintains cleanliness of the lobby, snack shack, changing areas, and restrooms.
Makes calls to resolve open account problems
Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Job Qualifications and Skills
Ability to work with children
Excellent communication and organizational skills
High energy
Strong work ethic
Must pass background examinations prior to training
About Goldfish Swim School:
Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!
Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow:
Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas
Our pools are disinfected with chlorine to provide the safest swimming environment
Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus
If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School Tacoma is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Tacoma is an Equal Opportunity Employer. Compensación: $17.50 - $20.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! CustomerService
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
$17.5-20 hourly Auto-Apply 60d+ ago
Enterprise Sales Specialist - Data and Customer Journeys
Adobe 4.8
Sales associate and customer service job in Seattle, WA
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
We are seeking an experienced Enterprise Account Executive who will be responsible for exceeding sales targets through the sale of Adobe's Data + Customer Journey Management solutions to some of Adobe's largest accounts nationally.
As an Account Executive, you will drive net new revenue within an assigned account base. The ideal candidate is someone who thrives on being on the front lines, prospecting, consultative selling, and winning!
The perfect candidate will achieve success through solution selling capabilities and direct, face-to-face contact with the customer. If you are passionate about what you do, have an entrepreneurial flair and are excited by leading-edge customer journey technologies, we want to hear from you.
What you'll Do
Develop and execute an account plan that serves as a success roadmap to exceed the quota.
Perform outbound prospecting activities to generate new business within an existing Adobe customer base.
Maintain an active pipeline of forecasted sales to meet and exceed monthly, quarterly, and annual quota objectives.
Collaborate and work with various cross-functional groups within Adobe (Product, Marketing, Legal, Finance, Deal Desk) to successfully manage the entire sales cycle.
Build strong, lasting relationships with customers by understanding their needs and business objectives and communicating how Adobe can solve them.
Acquire and maintain a working knowledge of the complete capabilities of Adobe's Experience Cloud solutions.
Develop account plans with key partners.
What you need to succeed
Ability to understand client business objectives and tell the differentiated Adobe story of the solution.
A minimum of 6+ years large enterprise-level outside software sales experience.
Deep understanding of enterprise sales cycle, preferably Marketing technology.
Deep understanding of the competitive landscape for Adobe's solutions.
Proven track record of success and a history of exceeding quota.
Creative self-starter: ability to work independently.
Strong skills in the following: communication, presentation, negotiation, organization, and attention to detail.
Bachelors degree or equivalent practical experience.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $268,600 -- $454,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.In California, the pay range for this position is $313,800 - $454,350 In Washington, the pay range for this position is $297,200 - $430,400
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$76k-99k yearly est. Auto-Apply 30d ago
Customer Segment Consultant
Bank of America 4.7
Sales associate and customer service job in Bellevue, WA
Job Description: This role is accountable for designing, automating, and managing a comprehensive reporting portfolio that supports business decision-making and strengthens control processes. The analyst will lead efforts to streamline and modernize manual reporting, applying a risk-mitigation and efficiency mindset to every solution.The position requires end-to-end ownership of reporting solutions-from requirements gathering and data sourcing to development, testing, and delivery. Success in this role means creating scalable, accurate, and timely reporting that enables operational transparency and drives process improvements across Financial Center Operations & Controls.In addition to reporting responsibilities, the analyst will contribute to internal control discipline and operational excellence by supporting governance activities, monitoring key metrics, and identifying opportunities for automation and quality assurance. This includes evaluating data to detect issues, implementing remediation strategies, and ensuring adherence to enterprise-wide standards.Responsibilities:
Responsible for providing business metric and program analysis, report management, and project support at several different levels.
The position requires the incumbent to have diverse administrative expertise and to oversee various programs and initiatives, to be able to think strategically, as well as perform in a proactive manner with limited supervision.
The position also requires the individual to build and maintain relationships with field management and work closely with other organizations within the LOB.
Support and lead the execution of the Financial Center Operations, focusing on automation, process optimization, and data integrity.
Design and implement automated solutions using enterprise-approved BI tools (e.g., Tableau, Power BI, Alteryx).
The ability to work independently, multi-task, assist partners with complex items and those that require extensive research, while prioritizing his/her workload. Must demonstrate a cooperative and professional work attitude.
Manage and improve existing processes to ensure consistency and continuity across the Preferred business. Ability to coordinate all essential work-streams (people/process, controls, business leads and technology) to ensure project / program delivers on time and to the business case.
Develop strong working partnerships across the organization and work with various LOB partners, and other key LOB support partners to manage, develop and execute reporting on Financial Center Operations.
Detailed Documentation - Procedures and Business Requirements. Must gather and document requirements, interpret business needs against data availability to develop best possible solution.
Consider all possible improvement opportunities by identifying gaps and developing process improvements.
Support leadership while being able to influence through sound reasoning and solid analytics.
Required Qualifications:
Detail oriented and possess excellent problem solving and decision-making skills
Effective comprehension and listening skills
Strong time management skills
Proficient in Excel- Basic & Complex formulas and the ability to interpret large amounts of distinct data
Excellent PC skills including (but not limited to) MS Word, MS Excel, PowerPoint, Microsoft Edge or Chrome
Must be able to attend to detail in order to make comparisons based on desired outcomes and guidelines
Must demonstrate multi-tasking skills to handle various task/responsibilities and alternate between differing work processes and shift priorities
Must display decision making ability
Must have excellent verbal and written communication skills
Must display organizational skills
Must be able to comprehend and follow instructions and guidelines
Desired Qualifications:
Project Planning/Management
Leadership experience
Knowledge of financial center operations and controls
Minimum Education Requirements:
Bachelor's Degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY (MD5031), US - WA - Bellevue - 10400 NE 4th St - 400 Lincoln Square (WA3400) Pay and benefits information Pay range$73,200.00 - $116,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$73.2k-116.9k yearly Auto-Apply 7d ago
Associate Customer Service Representative - WA
California Water Service Group 4.4
Sales associate and customer service job in Puyallup, WA
The CustomerService Representative provides proficient, high-quality attention and assistance to new and existing customers. The work is performed under direct supervision and requires exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with others. This position is located in East Pierce, WA.
ESSENTIAL FUNCTIONS:
Accurately balance and complete a daily cash report
Takes customer orders and provides high-quality customerservice as necessary
Assists customers in person and by phone, addressing questions regarding billing, payments, conservation and water quality
Enters data into the computer as required with speed and accuracy
Performs a variety of routine clerical work, including filing, scanning, and collections, processing payments, scheduling appointments, and compiling reports
Operates standard office equipment, including word processing equipment as assigned; may perform duties on computer spreadsheet programs
Performs major cashiering duties, including taking payments in person, processing credit card payments, balances individual cash drawer, and prepares bank deposits
Edits meter reading, writes and resolves service orders, folds and stuffs bills as requested
Updates customer accounts as needed
Corresponds with customers regarding metered billing status
Scans and saves service orders, files customer and system service orders
Performs other duties as assigned
Duties may include supporting other partner states, excluding California
Attend meetings and training as required
May be requested to work overtime or an alternative schedule based on company needs
Required Knowledge, Skills, and Abilities:
Account skills for compiling adjustment and completing deposits
Fast and accurate data entry skills
Proficient with Outlook, Microsoft Word and Excel
Proficiency required in handling and balancing cash
Knowledge of English usage, spelling, grammar, and punctuation
Knowledge of office methods and equipment, including filing systems
Knowledge of principles and practices of customerservice
Ability to operate a personal computer and other office equipment
Ability to manage multiple tasks accurately and with good humor
Ability to take initiative to address and resolve problems
MINIMUM QUALIFICATIONS:
High school diploma
Degree preferred
Five years of customerservice experience
Minimum three years' experience in a call center or shared services environment
Excellent customerservice skills with a pleasant and professional manner
Prior utility experience preferred
Must be available to work extended hours as required for customer needs
Valid State Driver's License
Background check and clean driving record required
Salary Range: $22.50 - $37.40
Deadline to submit resumes: Thursday, January 22, 2026
The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.
$22.5-37.4 hourly Auto-Apply 13d ago
Sales Logistics and Customer Experience Specialist
Natural Factors
Sales associate and customer service job in Monroe, WA
Are you passionate about ensuring product availability and providing support to sales teams? The Sales Logistics and Customer Experience Specialist position contributes to our division's success by working with the sales management, customerservice teams, and other interdepartmental stakeholders involved in product availability to ensure adequate stock levels and optimal service levels for US customers. This position will support processes related to product stock and associated tracking systems, as well as sales enablement programs, to ensure successful and exemplary service levels to our customers. The Sales Logistics and Customer Experience Specialist will be responsible for evaluating, analyzing, trouble shooting, documenting and working to help ensure optimal stock levels. This will include collection and examination of data across several internal and external platforms.
We are a leading manufacturer of nutritional supplements, dedicated to enhancing the wellbeing of our customers.
This position pays: $78,000-$90,000/year
A Day In The Life of A Sales Logistics and Customer Experience Specialist:
Support optimization of cross platform procedures for product allocations and availability
Support sales, demand and supply planning teams to monitor demand for product and associated purchase orders, ensuring level loading of inventory across customer base
Manage daily POs for key customers alongside product and supply levels in anticipation of potential stock issues and shortages
Work with Sales Analyst to analyze sales data in anticipation of future supply and logistical needs
Day to day oversight and troubleshooting related to all aspects of stock conditions
Monitor promotional activity to ensure stock levels are sufficient for all customer classes
Identify overstocked products and make recommendations to sales management on opportunities to reduce overstock
You will work a set shift of Monday to Friday 8:00am - 4:30pm
This is a hybrid position in Monroe, WA. It is a requirement to be onsite 3 days a week
What We're Looking For From You:
Intermediate proficiency in Microsoft Office including Outlook, PowerPoint and Word - intermediate level
Advanced level Excel skills (building and working with pivot tables, formulas such as SUMIFS, IF, VLOOKUP/XLOOKUP, etc.)
Familiarity with Microsoft Power BI and proficiency with available tools
Ability to analyze data from dashboards and reports to make informed decisions and recommendations
Experience with warehouse management systems, including WMS and Syspro 8 preferred
Previous experience training others would be an asset
What You Should Know About Us:
We provide a fast-paced physically demanding work environment where you can challenge yourself
We are a company that cares about its staff and has a meaningful mission to improve the lives and well-being of its customers
You will be part of a company where you can grow and advance your career
We are a company dedicated to continuous improvement, employing great people who have the ability to influence and lead change
We are a facility where safety and cleanliness are highly regarded, and a regulated environment working to procedures, Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMP)
Our Team's Favorite Perks And Benefits:
A competitive total compensation package
Best in class benefits because we care about your health and wellness!
Physical Health
Outstanding medical, dental, vision plans
Health and dependent FSA
Employer-paid life and long-term disability insurance
Financial Health
401(k) with company match
Financial planning and education sessions
Discount on company products
Safety footwear allowance
Shift differentials for afternoon and night shift positions
On demand pay
Emotional Health
Wellness days - 10 days per year to use for personal days, mental health days, or sick days
10 paid holidays per year
Employee Assistance Program (EAP)
Employee appreciation events and lunches
$78k-90k yearly 11d ago
Mediator | Workforce Relations Specialist
Prosidian Consulting
Sales associate and customer service job in Seattle, WA
ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Seeks a Workforce Relations Specialist in CONUS/OCONUS - Seattle, WA to support an engagement for an agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources.
The ProSidian Engagement Team Members work to provide multi-functional mediation and/or arbitration services for conflict resolution among personnel in various offices and platforms of the National Oceanic and Atmospheric Administration (NOAA). Creating a safe, civil, and productive work environment is paramount to the mission of the NOAA and its offices. The purpose of conflict resolution within NOAA offices is to acknowledge and address conflicts before they become a serious issue.
Workforce Relations Specialist Candidates shall work to support requirements for Program Support and The Workforce Relations Specialist will provide mediation for conflict resolution among various offices and platforms within the National Oceanic and Atmospheric Administration's Office of Marine and Aviation Operations (OMAO).
This person will collaborate with the OMAO Human Resources team to provide support conflict resolution on a variety of complex employee relations matters. These matters include disciplinary actions, policy interpretation, employee issues, unpleasant event occurrences, etc. The ideal candidate will collaborate with OMAO to act as a neutral third-party mediator and resolve conflicts that promote a safe, transparent, and productive work environment. Responsibilities include, but are not limited to:
Lead detailed, factual employee relations reviews and summarize findings in a written report.
Research and understand agency policies, guidelines, etc. to better assess conflict.
Collaborate with OMAO personnel and HR to review current and potential conflicts that arise in employee/agency interactions.
Provide completely neutral guidance to effective conflict resolution.
Provide guidance to the OMAO and its employees in various matters.
Identify mediation trends and adhere to best conflict resolution practices.
Have a strong understanding of federal government business operations and work process.
Support project teams and program managers and provide daily execution assigned work functions.
Summarize issues and findings in a clear and logical manner.
Have strong analytical and problem solving skills.
Qualifications
The Workforce Relations Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Bachelor's degree from an accredited college or university in a relevant field with at least five years of experience in mediation, arbitration, law, human resources, and formal conflict resolution.
Bachelor's degree REQUIRED, Master's degree preferred.
Mediation/arbitration training REQUIRED with proof of extensive work history within the industry and/or credentials.
At least 5 years relevant experience in mediation/arbitration.
Experience in formal alternative dispute resolution (ADR) services is a plus, but not required.
Ability to work effectively both independently and as part of a team.
Candidate must have strong attention to detail and organizational skills.
Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems.
Demonstrated leadership, management, organizational, and decision-making skills.
Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
Excellent interpersonal skills and client service provision.
Excellent written and verbal communication skills.
Experience in project administration and management procedures strongly preferred.
Experience in the use of database applications and presentation software desirable.
Intermediate level proficiency in MS Excel and other MS Office Suite programs.
Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications.
Understanding and proficiency in financial and project management systems and procedures.
TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.
LOCATION: Work shall be conducted at the CONUS/OCONUS - Norfolk, VA
U.S. Citizenship Required
Excellent oral and written communication skills
Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office.
#HRJobs #MediationJobs #ArbitrationJobs #ConflictResolutionJobs #NOAAJobs #IDEAL
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
----------- ------------ ------------
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
---------- ------------ ------------
ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.
FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************.
ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
$33k-46k yearly est. Easy Apply 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Sales associate and customer service job in Seattle, WA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$30k-35k yearly est. 1d ago
Loan Sales Specialist
Onemain Financial 3.9
Sales associate and customer service job in Tacoma, WA
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or CustomerService experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, CustomerService, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$18-22 hourly Auto-Apply 2d ago
Customer Service Advisor
Radius Recycling
Sales associate and customer service job in Lynnwood, WA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The CustomerService Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$31k-38k yearly est. 5d ago
Customized Emergency Vehicle Sales Representative
Systems for Public Safety Inc.
Sales associate and customer service job in Lakewood, WA
Description:
Systems for Public Safety, Inc., is looking for a self-motivated, detail oriented, and enthusiastic team player who excels in a fast-paced environment to play an integral role in connecting us with our target audience, employing a blend of strategic thinking and creativity to promote products or services. This position involves understanding the needs and preferences of potential customers, crafting compelling messages, and deploying a variety of channels to engage and persuade.
Job Description:
Develop and implement strategic sales plans to accommodate corporate goals.
Identify and target potential clients through networking, cold calling, and industry research to increase market penetration.
Design and execute marketing campaigns across various channels (social media, email, print) to enhance brand visibility and product awareness.
Negotiate contracts and close deals with new and existing clients to meet sales targets.
Build relationships with new and existing customers
Provide minimal technical support while in the field
Support existing customers with information and assistance related to products and services
Collaborate with the product development team to ensure offerings meet current market demands and client expectations.
Organize and participate in trade shows, exhibitions, and promotional events to represent the company and its products.
Analyze sales and marketing data to understand performance metrics, identify areas for improvement, and adjust strategies accordingly.
Provide detailed reports on sales activities, campaign results, and market trends to senior management for strategic decision-making.
Requirements:
Requirements:
- Must have a current, valid Driver's License
- Highly skilled communicator with the ability to form and maintain good relationships internally and externally
- 2-4 years of sales experience
- Proficient automotive skills
- Proficient in Outlook, Excel and Word
- Ability to be able to work outdoors
- Strong interpersonal, negotiation and influencing skills
- Strong planning skills with the ability to handle multiple projects through to completion and to manage competing priorities
- Project management skills
- Excellent attention to detail skills
$38k-50k yearly est. 17d ago
Automotive customer service advisor
M&N Absolute Auto Repair
Sales associate and customer service job in Everett, WA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
About the Role:
Join M&N Absolute Auto Repair as an Automotive CustomerService Advisor, where you'll be the friendly face and voice that connects our customers with top-notch automotive care. In this dynamic role, you'll help ensure a seamless experience for our clients while contributing to a team that values excellence and customer satisfaction.
Responsibilities:
Greet customers warmly and assess their automotive service needs.
Provide accurate estimates and explain recommended services and repairs.
Coordinate service appointments and manage the service workflow.
Communicate effectively with technicians and customers regarding vehicle status.
Handle customer inquiries and resolve any issues or concerns promptly.
Maintain accurate records of customer interactions and service history.
Promote additional services and products to enhance customer satisfaction.
Ensure a clean and organized service area for an inviting customer experience.
Requirements:
High school diploma or equivalent; automotive background is a plus.
Proven experience in customerservice, preferably in the automotive industry.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks.
Basic computer skills and familiarity with automotive service software.
Positive attitude and a passion for helping customers.
Valid driver's license with a clean driving record.
About Us:
M&N Absolute Auto Repair has been serving the Everett, WA community for over a decade, providing reliable and high-quality automotive services. Our customers love us for our honest approach and commitment to excellence, while our employees appreciate a supportive work environment that fosters growth and teamwork.
$31k-38k yearly est. 14d ago
Reservations Agent
Muckleshoot Casino Resort 4.3
Sales associate and customer service job in Auburn, WA
WHAT'S IN IT FOR YOU
Competitive salary of $20.08/hr. with discretionary performance bonuses 2x a year!
Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
Complimentary meals and covered team member parking.
Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
Company-paid gaming licenses (Class A & Class B)
Variety of additional voluntary benefits and retirement plans.
WHAT YOU'LL DO
Be the face of Muckleshoot Casino Resort for guests and team members, modeling professionalism, hospitality, and our core values at all times.
Manage Muckleshoot Casino Resort's phone and communication systems by handling inbound calls, chats, emails, and SMS in a timely and courteous manner.
Provide accurate, current information on accommodation, dining, events, promotions, and casino services.
Process and confirm reservations for lodging, dining, entertainment, and other guest services, ensuring all details and special requests are recorded correctly.
Offer clear, professional booking confirmations and proactively communicate guest preferences to appropriate departments (front desk, housekeeping, F&B, events, etc.).
Deliver personalized recommendations that go beyond transactional service, creating tailored experiences for each guest.
Identify upsell and cross-sell opportunities, maximizing revenue while enhancing guest satisfaction.
Maintain accurate, organized records of reservations, modifications, and cancellations in the reservation and call management systems (e.g., Cloudbeds, Hotel Connect, SevenRooms, OpenTable, Bally CMP).
Handle escalations with professionalism, providing leadership with detailed information for resolution.
Address guest concerns and booking-related issues promptly and empathetically.
Support the team by sharing observations from guest interactions, suggesting improvements to processes, products, and services.
Collaborate with Training/Quality Specialists and Team Leaders to continuously improve performance.
Participate in peer-to-peer coaching and team knowledge sharing to strengthen overall team effectiveness.
Assist with creating and maintaining a welcoming environment by supporting small but impactful housekeeping or organizational tasks when necessary (e.g., pushing in chairs, clearing items).
Uphold confidentiality of guest information, proprietary business processes, and company trade secrets.
Demonstrate actions and behaviors that represent Muckleshoot Casino Resort positively both on and off the floor.
Work diligently to support the property's culture, guest service philosophy, and high standards of hospitality.
Perform other duties as assigned.
WHAT YOU'LL BRING
1+ year experience in a call center, reservations, or customerservice role.
Experience in luxury hospitality or Tribal gaming preferred.
Proficiency with call center and reservation systems.
Strong organizational skills and meticulous attention to detail.
Excellent verbal and written communication skills; fluency in English required.
Ability to demonstrate a guest-oriented, accommodating demeanor in high-pressure environments.
Keyboarding skills and basic computer proficiency.
$20.1 hourly 47d ago
Wholesale Phone Sales Representative
Premier Performance 3.7
Sales associate and customer service job in Silverdale, WA
Schedule: Full-Time Non-Exempt Salary: $20- $25 per hour DOE + Commissions The Wholesale Phone Sales Representative applies extensive knowledge of our product lines and automotive knowledge. Wholesale Phone Sales Representatives assist our customers in finding the right products for their needs. Requires communicating with customers through phone and email, as well as receive inbound calls and follow up on sales quotes through outbound calls. This position reports up to the Director of Sales.
PRIMARY DUTIES & RESPONSIBILITIES
* Evaluate customers' needs and make recommendations for products explaining how the product will benefit the customer
* Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. Secure and renew orders, place orders, and arrange for shipment
* Advise customer of the product, cost, shipping costs, availability, and sometimes payment terms
* Sell products requiring extensive technical expertise and support for installation and use, product compatibility and other related questions regarding technical knowledge to assist the customer
* Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, maintenance and other product related questions
* Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments
* Attend company training seminars to become familiar with product lines
* Identify resale opportunities and support them to achieve sales plans
* Document account activities, generate reports and keep records of business transactions with customers and suppliers
* Confer with customers by telephone, email, and Instant message, to provide information about products, product availability, shipping charges, tracking questions and/or other customer inquiries
* Take or enter orders, cancel orders, track orders, or obtain details of complaints. Keep records of interactions
* Follow up on quotes in order to promote products and increase customer satisfaction
* Work with internal departments and external business partners to resolve customer issues
* Identify additional sales opportunities based on customers purchases and needs and refer to Inside Sales Representatives as appropriate
* Other duties as assigned.
EDUCATION & EXPERIENCE QUALIFICATION
* High School Diploma or Equivalent
* 2 to 4 years of work-related experience and/or a combination of 2 to 4 years work related education
* Associates Degree in Applied Science, Mechanical training, and/or related degree
* Automotive Service Excellence (ASE) as a Master Technician or other related certifications.
JOB REQUIREMENTS
* Previous Call Center or CustomerService Experience
* Customer-oriented attitude, with a strong desire to go above and beyond the needs of customers
* Strong problem-solving skills with ability to analyze customers' needs and make recommendations based on your knowledge of the product, mechanical knowledge, and business goals and objectives
* Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
* Must be able to understand customers time restraints, budget, and goals.
BEHAVIORAL COMPETENCIES
* Excellent oral and written communication skills
* Strong needs analysis and problem-solving skills
* Strong math skills.
TECHNICAL COMPETENCIES
* Intermediate proficiency with MS Office suite: Excel, Word, Outlook, PowerPoint, instant messaging, and internet navigation.
$20-25 hourly 49d ago
Sales Associate (Store 153, North Bend, WA)
Ace Hardware 4.3
Sales associate and customer service job in North Bend, WA
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The SalesAssociate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
CustomerService:
Provide a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customizedservice based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$16.50-$18.00 Per Hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$16.5-18 hourly 2d ago
Customer Service Advisor
Radius Recycling
Sales associate and customer service job in Lynnwood, WA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The CustomerService Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$31k-38k yearly est. 4d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Bellevue, WA?
The average sales associate and customer service in Bellevue, WA earns between $24,000 and $42,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Bellevue, WA
$32,000
What are the biggest employers of Sales Associate And Customer Services in Bellevue, WA?
The biggest employers of Sales Associate And Customer Services in Bellevue, WA are: