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Sales associate and customer service jobs in Buffalo, NY

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  • Drive with DoorDash - Receive 100% of Customer Tips

    Doordash 4.4company rating

    Sales associate and customer service job in Batavia, NY

    Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time. Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.* Quick and easy start: Sign up in minutes and get on the road fast.** Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Become a Shopper Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app Activate your Red Card in the Dasher app**** *Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses. **Subject to eligibility. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today
    $32k-39k yearly est. 12d ago
  • Customs Specialist

    Elsdon Group

    Sales associate and customer service job in Buffalo, NY

    Customs Entry Writer - Buffalo, NY Full-Time | On-site | $70,000 per year (commensurate with experience) We're seeking an experienced Customs Entry Writer to join our growing international logistics team in Buffalo, NY. The ideal candidate will have a strong background in U.S. import regulations, customs brokerage, and international freight documentation. Key Responsibilities: Prepare, review, and process import entries in compliance with U.S. Customs and Border Protection (CBP) regulations. Classify goods according to the Harmonized Tariff Schedule (HTSUS). Communicate with importers, carriers, and government agencies to ensure timely clearance and delivery of shipments. Verify documentation for accuracy, including commercial invoices, packing lists, and bills of lading. Resolve any customs holds or issues efficiently and professionally. Maintain accurate records and ensure all entries comply with current trade laws and company policies. Qualifications: Minimum 3 years of experience in U.S. customs brokerage or import operations. Strong understanding of customs regulations, tariff classification, and valuation. Experience with ABI systems and major entry-writing software preferred. Excellent attention to detail and ability to work under deadlines. Strong communication and organizational skills. Compensation: Competitive salary around $70,000, based on experience. Comprehensive benefits package and opportunities for professional development.
    $70k yearly 4d ago
  • Customer Support Specialist

    Corps Team 4.0company rating

    Sales associate and customer service job in Buffalo, NY

    Our client, a water technology provider, is seeking a Customer Service Representative for a 6+ month contract opportunity located in Cheektowaga, NY. This role is fully onsite. Serve as a liaison between customers and internal teams, ensuring professional interaction and support. Process and monitor customer orders, coordinate inquiries, provide updates, and resolve issues including quality, warranty, and shipping concerns. Key Responsibilities: Order Processing: Enter orders, convert quotes, manage pricing, discounts, and commissions. Order Status Communication: Provide accurate and timely updates on lead times, material availability, and troubleshooting. Internal Collaboration: Coordinate with Engineering, RMA/Warranty, and other internal teams to meet customer requirements. Problem Resolution: Address shipping discrepancies, payment disputes, and handle order cancellations. Administrative Support: Update customer accounts, maintain BOL/PL files, process invoices, and manage customer portals. Continuous Improvement: Support initiatives to enhance Customer Service processes. Key Competencies: Professional demeanor and customer advocacy. Strong verbal and written communication skills. Team collaboration and positive attitude. Ability to balance multiple priorities accurately and adapt to change. Key Relationships: External: Customers, Sales team, AR/AP personnel. Internal: Customer Service, Engineering, Quality Assurance, Production, Purchasing, Finance, Supply Chain, Shipping. Required Qualifications: Associate's degree + 3-5 years of customer service experience. Excellent organization, communication, and multitasking skills. Comfortable in fast-paced environments and adaptable to change. Technologically proficient; Microsoft Office experience required. Preferred Qualifications: Bachelor's degree preferred. Experience with MRP software. Knowledge of industrial products/applications. Pay Rate $22 - $25 per hour
    $22-25 hourly 3d ago
  • Customer Service Representative-- GOSDC5692684

    Compunnel Inc. 4.4company rating

    Sales associate and customer service job in Buffalo, NY

    Serve as a liaison between customers and internal teams, ensuring professional interaction and support. Process and monitor customer orders, coordinate inquiries, provide updates, and resolve issues including quality, warranty, and shipping concerns. Key Responsibilities: Order Processing: Enter orders, convert quotes, manage pricing, discounts, and commissions. Order Status Communication: Provide accurate and timely updates on lead times, material availability, and troubleshooting. Internal Collaboration: Coordinate with Engineering, RMA/Warranty, and other internal teams to meet customer requirements. Problem Resolution: Address shipping discrepancies, payment disputes, and handle order cancellations. Administrative Support: Update customer accounts, maintain BOL/PL files, process invoices, and manage customer portals. Continuous Improvement: Support initiatives to enhance Customer Service processes. Key Competencies: Professional demeanor and customer advocacy. Strong verbal and written communication skills. Team collaboration and positive attitude. Ability to balance multiple priorities accurately and adapt to change. Key Relationships: External: Customers, Sales team, AR/AP personnel. Internal: Customer Service, Engineering, Quality Assurance, Production, Purchasing, Finance, Supply Chain, Shipping. Required Qualifications: Associate's degree + 3-5 years of customer service experience. Excellent organization, communication, and multitasking skills. Comfortable in high-stress environments and adaptable to change. Technologically proficient; Microsoft Office experience required. Preferred Qualifications: Bachelor's degree preferred. Experience with MRP software. Knowledge of industrial products/applications. Work Environment & Physical Demands: Office and manufacturing floor setting. Must use safety shoes and glasses on production floor. Ability to work at a computer and handle both office and production tasks.
    $35k-41k yearly est. 3d ago
  • Wraparound Care Coordinator

    Child and Family Services 4.5company rating

    Sales associate and customer service job in Buffalo, NY

    The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services. Major Responsibilities/Activities: Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model Utilizes a strengths-based family driven approach to services Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from Conducts assessments throughout duration of the case Provides education, care coordination, and community linkages as appropriate Conducts face to face contacts with families Conducts Child and Family Team meetings each month Participates in trainings required by stakeholders and agency Maintains timely and accurate documentation in two systems Other duties as deemed appropriate Competencies: Solid writing and verbal communication Strong engagement skills and ability to engage with diverse populations Flexibility related to scheduling Familiarity with computer applications (i.e. Word, Excel, Outlook) Familiarity with Fidelity EHR and Connections are a plus Bi-lingual ability is a plus Motivational Interviewing skills are a plus Minimum Requirements: Bachelor's Degree or Master's Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families. Valid NYS Driver's License and adequate auto insurance Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds. Hours: Flexible schedule based on clients' needs. Competitive pay rate of $21.512 per hour based on a 37.5 hour work week CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement: Four Paid Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Retirement Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
    $21.5 hourly 45d ago
  • Customer Service Coordinator

    Installs LLC 4.0company rating

    Sales associate and customer service job in Buffalo, NY

    Job DescriptionReady to Deliver Exceptional Service? Join CRST as a Customer Service Coordinator supporting home solutions. If you're a strong communicator with a background in logistics customer service - and thrive on problem-solving and building positive relationships - we want to hear from you. How You'll Work Location: Onsite - 60 Northpointe Parkway Amherst, NY 14228 Schedule: Monday-Friday (8:00 AM-4:00 PM) Reports To: Manager - Warehouse Compensation: This pay scale represents a good faith estimate of the salary/hourly wage range the company reasonably expects to pay upon hire for this position: $20.00-$21.00 per hour. A final offer amount will depend on factors such as prior relevant experience, skills, and location. Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts. About the Role As a Customer Service Coordinator, you'll be the first point of contact for customers and installers - managing inquiries, resolving issues, and ensuring escalations are addressed within strict service-level agreements (SLAs). This role requires deep logistics customer service experience, as you'll handle scheduling, rescheduling, order updates, installer escalations, and follow-up calls while maintaining strong communication across customers, and CRST's internal teams. From performance tracking to problem resolution, you'll help deliver on CRST's promise of safe, reliable, and responsive service. What You'll Do Answer inbound calls from customers and provide timely information and support Call customers to provide time windows for upcoming services and complete follow-up calls, including 5 Star Survey reminders Receive warm leads and process product sales quickly and accurately Record, track, and escalate issues to managers when necessary Manage service orders, upload documentation, and update systems with accurate information Perform daily tasks including inventory scans, service order updates, and paperwork completion What Great Looks Like Calm under pressure and able to manage multiple customer needs at once Clear, empathetic communicator who listens and responds effectively Detail-oriented with strong follow-through on documentation and service updates Positive, team-first attitude with a focus on solutions Driven to meet service-level expectations and customer satisfaction goals Qualifications Required High school diploma or GED Proven experience in logistics customer service (transportation, distribution, or related industry) Strong communication skills, verbal and written Proficiency in data entry and customer management systems Preferred Associate degree or equivalent experience Experience supporting a large national client in logistics or service coordination Skilled in handling escalations and conflict resolution in high-pressure environments Bilingual is highly preferred Why CRST? For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies, we set the standard in safety, service excellence, and customer satisfaction. At CRST, you'll find opportunities to grow, contribute, and make an impact in a company that values relationships and results. The CRST Core Values Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities EEO Statement CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws. Let's Build Something Great Apply today and join a team that supports customers with excellence. Your opportunity to deliver exceptional service starts here.
    $20-21 hourly 6d ago
  • Know Your Customer

    Global Channel Management

    Sales associate and customer service job in Buffalo, NY

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications New Account Representative with Anti money laundering experience (AML) and prior work experience in financial sector. At least 3 years experience opening new accounts. New Account Representative requires: Know your customer (KYC) Read/Write Spanish Knowledge of Excel, Word and Access New account opening (Individual/Joint, Corporations,Offshore, LLC, Partnership, Estate, etc...) Account documentation review experience-(Tax forms W-8,W-9 Corporate Resolutions, Articles of Incorporation, Articles of Association, By-Laws, Financial Statements, Certificate of Incorporation or Commercial Registry AML documentation New Account Representative duties: Conduct Due diligence and Know Your Customer (KYC) research for clients, as part of the business-wide Anti-Money Laundering (AML) Compliance remediation process. • Analysis of accounts and client information according to prescribed internal control policies and procedures .• Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes. • Execute and review negative media alerts from client screening and escalate where necessary .• Package client due diligence research and documentation for review by Relationship Managers. • Meet production target volumes and dates as advised Additional Information $25/HR 6 months
    $25 hourly 60d+ ago
  • Customer Service Associate

    Ivoclar Vivadent 4.4company rating

    Sales associate and customer service job in Amherst, NY

    The hourly range for this position starts at $19.00/hour- $20.00/hour, depending on experience, qualifications and location. Final compensation will be determined during the interview process. The ideal candidate brings strong communication skills, and a background in customer service and a passion for helping clients succeed. This individual will assist all customer calls by providing clinical knowledge, determining product needs, entering orders correctly, handling complaints, and successfully connecting the caller to the correct department or person. Essential Functions: * Answer incoming telephone calls, transfer calls when necessary * Provide customer needs determination and assist customers with their orders * Provide customer with navigating assistance with Ivoclar.com * Assist clinical customers with product usage and offer resolution via E-mail and phone * Prepare and enter customer orders. Coordinate literature requests when necessary * Provide support to Clinical Sales and Inside Sales Account Managers by responding to product and/or literature requests * Provide customer assistance in tracking packages, locating or replacing orders * Perform other clerical/administrative duties or assist in special projects as assigned by the Customer Service Management team Your Qualifications: * Previous customer service experience required. Experience in a product- related environment preferred. * Strong communication, telephone, computer and data entry skills required * Ability to work independently, prioritize and multitask in a dynamic environment * ERP/CRM/Salesforce experience highly desired * Dental Degree or background a plus Physical Demands: * Must be able to sit for up to 8 hours a day, view computer monitor and move about effectively to fulfill the essential functions of the job. Manual dexterity needed for alpha/numerical computer input. * Ability to perform filing duties, bend and lift 10-20 lbs. Benefits Offered: * Medical plan * Prescription drug coverage * Dental plan * Retirement savings plan * Disability benefits * Flexible spending account * Voluntary benefits * Time off program * Wellness program Let's achieve our goal together. If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our around 3600 employees that are the key to our success. Let's achieve our goal together: Making people smile. Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process. Candidates must be legally authorized to work in the United States on a permanent basis. This position is not eligible for employer-based visa sponsorship now or in the future.
    $19-20 hourly Auto-Apply 24d ago
  • New Truck Salesperson

    Hunter Truck Sales & Service LLC 4.0company rating

    Sales associate and customer service job in Buffalo, NY

    Job Description ★ NOW HIRING: New Truck Salesperson At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here. Why join our sales team? Most of our salespeople began their careers with little to no experience - if you're ready to learn, we're ready to teach! The average tenure on our team is 14 years - we give our people all the tools they need to succeed long term. Many of our top performers have been with us for over 30 years. Supportive, family-owned company that values integrity, teamwork, and customer service. If you're driven and passionate about people, this is your opportunity to join a company where careers are BILT to last, and your potential is truly valued. POSITION AT A GLANCE Location: [Buffalo, NY Position Type: Full-Time Schedule: [Monday through Friday, 8:00 AM to 5:00 PM - Occasional Saturdays as needed Address: [2370 Walden Avenue, Buffalo, NY 14225 Pay: $65,000 to $75,000 starting base salary - Based on experience [ONLY NJ/NY] WHAT YOU'LL DO As a New Truck Salesperson, you'll meet sales goals while building lasting customer relationships. You will: ➤ Actively call on and maintain a customer base within your territory with at least 40 customer visits per month. ➤ Become a trusted business advisor by listening and understanding customers' operations and needs. ➤ Create and present professional, tailored presentations and proposals. ➤ Stay current on truck products, technology, features, and inventory. ➤ Maintain the Hunter proprietary customer follow-up system to encourage repeat and referral business. ➤ Demonstrate enthusiasm and commitment to customer satisfaction. ➤ Submit all closed deals with proper paperwork to the finance and insurance manager. ➤ Ensure sold trucks are clean, fueled, and operational before delivery. ➤ Conduct customer deliveries, explaining operating features, warranty, and documentation. ➤ Process complete sales orders according to dealership policies. ➤ Maintain and build relationships with existing customers. ➤ Introduce customers to parts and service personnel to highlight dealership offerings. ➤ Follow up on post-delivery items, “we-owes,” and special requests. ➤ Make sales calls using self-provided dependable transportation. ➤ Participate in manufacturer and international training programs. ➤ Maintain a professional business appearance at all times. ➤ Adhere to and promote all workplace health and safety policies. WHAT YOU BRING ◆ Education & Experience: High school diploma or GED required; Bachelor's degree preferred and/or 1-2 years sales experience (or equivalent combination). Basic computer skills required. ◆ Language Skills: Ability to read and interpret documents, write routine reports, and effectively present to managers, clients, and customers. ◆ Certificates & Licenses: Valid Driver's License, must meet company insurability standards. Commercial Driver's License required (can be obtained upon hire). ◆ Physical Requirements: Frequently stand, walk, sit, reach, climb, balance, stoop, kneel, crouch, crawl, talk, or hear. Occasionally lift/move up to 50 lbs. Vision includes close, distance, color, and peripheral vision. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered ► 401(k) with company match because your future matters ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team-first culture where you're never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees
    $65k-75k yearly 24d ago
  • Airport Agent - Customer Service PT

    Envoy Air 4.0company rating

    Sales associate and customer service job in Buffalo, NY

    Come and work for Envoy Air, an American Airlines Group Company, at BUF and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.33/ HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $16.3 hourly Auto-Apply 60d+ ago
  • Care Coordinator

    Neighborhood Health Center 3.9company rating

    Sales associate and customer service job in Buffalo, NY

    If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a care coordinator, you'll have an important role in creating a positive experience and improving health outcomes for patients. And, you won't be working weekends. About the Role: You will coordinate care with care teams. You'll listen with kindness to patients' concerns as you seek solutions, and assist patients and families with navigating services and community resources. Responsibilities include: Carry out care coordination and patient navigation, including connecting patients with internal providers and services, and outside community resources and programs Assist in closing care gaps and improving health outcomes, including assisting patients with referrals ordered by providers, obtaining prior authorizations as needed, documenting and tracking referrals until completion Schedule appointments Advocate for patients when interacting with community agencies and services Consult with providers regarding patient needs for referrals or linkages Collaborate with nursing staff, providers, community health workers, billing staff, and other departments regarding patients' needs Provide education to patients to improve quality of life, health, and wellbeing Assist patients in accessing health insurance, connecting patients to facilitated enrollers Perform administrative tasks including running reports, entering survey data, and organizing preparation for meetings Complete population data management using computer programs Complete, track, and report in-reaching metrics Assist in developing and implementing metrics to measure effectiveness of this position You will be primarily based at our Northwest location, 155 Lawn Ave., Buffalo, 14207. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills: High school diploma or equivalent required; associate's degree, preferred Experience in community health, patient resource coordination or equivalent Computer skills, clerical skills, data entry and organization Excellent written and verbal communication, and problem solving skills Able to read, write and speak the English language. A second language of Spanish is preferred Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work Monday-Friday between 8:30 a.m. and 4:30 p.m. What We Offer: Compensation: $22.25 an hour based on a full time, 40 hour workweek. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, and holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.
    $22.3 hourly 60d+ ago
  • Customer Service

    West Herr Auto Group 3.5company rating

    Sales associate and customer service job in Williamsville, NY

    Williamsville, NY Business Development Representative (BDR)$17 - $20/hour + Bonus & Great Benefits!Previous BDC, Sales, Customer Service, or Call Center Experience preferred but not required. We train for your success!Please Click Apply Now or at ******************** West Herr Toyota in Williamsville, NY needs to hire a BDR who will report to the BDC Manager. This position performs duties associated with supporting the dealerships service department in all aspects of enhancing customer service and streamlining communication. We aim to optimize service operations, increase customer satisfaction, and foster ongoing relationships with clients. We offer: $17 - $20/hour depending on experience Medical, Dental, and Vision Insurance 401(k) retirement planwith matching contributions Vehicle purchase program Comprehensive employee recognition programs Opportunity for advancement Essential Duties and Responsibilities include the following: Call, text, and email customers with a quality response in a timely manner. Efficient and Effective Appointment Scheduling Follow up on Service Inquiries Ensure a smooth process for customers bringing in their vehicles for maintenance or repairs. Promote full transparency in all aspects of our process. Involve Supervisor/Manager immediately in any situation that escalates negatively. Adhere to West Herrs Core Values: Empathy, Integrity, and Teamwork Perform other related duties as required and assigned to meet business needs. Qualifications/Requirements - BDR: Effective oral and written communication skills, Excellent interpersonal skills. The ability to remain organized in a dynamic environment, positive attitude. Be a team player with the BDC and Service Department and the Group as a whole. Please upload your resume and also apply at WestHerrJobs.com Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. WhyWest Herr? Its a perfect opportunity to join a fast-growing expanding organization. Today we represent 25 brands with over 39 locations in the Buffalo, Rochester & Syracuse area. Our company is family oriented, locally owned and operated since 1950. Plus, we have been named Buffalos Business First Best Places to work every year since 2005 and have received the Better Business Bureaus business ethics award every eligible year since 1998 . We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $17-20 hourly 23d ago
  • Customer Solutions Representative

    Skyworks 3.8company rating

    Sales associate and customer service job in Buffalo, NY

    As a Customer Solutions Representative, your job is to help the sales group and sales team by managing customer activities and programs. The goal is to make customers happy and grow their accounts. What You Need to Do: -Help the sales team by processing quotes requests, checking incoming orders for accuracy (e.g., pricing, meeting minimum order requirements, shipping instructions, terms and conditions, etc.), entering orders, acknowledging them, telling customers about changes to their orders, and working with other parts of the business to get orders processed quickly and keep track of them. -Help follow up on sales leads with both new and old customers. -Take calls and emails from customers and answer them. -As needed, troubleshoot, study, solve, and bring problems to the attention of the sales team. -Look into what customers are saying and help the sales team figure it out. -Find ways to improve sales methods and accuracy and make those changes. Required Skills; Simple: A high school diploma 2 or more years of work with Microsoft Office 2 or more years of work in customer service English read, write, and speak well Associate's degree in a business or technical field is preferred. Being used to working in a manufacturing setting It's best if you have some general knowledge of ISO Compliance, ITAR, etc. 2 or more years of work with a CRM program like Salesforce Associate's degree in a business or technical field is preferred. 2 or more years of work with a CRM program like Salesforce Being used to working in a manufacturing setting It's best if you have some general knowledge of ISO Compliance, ITAR, etc. Equal Employment Opportunity is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
    $29k-38k yearly est. 60d+ ago
  • Reservation Agent | Buffalo Marriott HARBORCENTER

    Shaner Hotels 3.9company rating

    Sales associate and customer service job in Buffalo, NY

    Handle guest complaints ensuring guest satisfaction. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Maintain complete knowledge at all times of: o All hotel features/services, hours of operation. o All room types, numbers, layout, decor, appointments and location. o All room rates, special packages and promotions. o Daily house count and expected arrivals/departures. o Room availability status for any given day. o Scheduled daily group activities. o Yield management strategies that are in place. o Hotel and departmental policies and procedures. Process all reservation requests, changes and cancellations received by phone, fax, e-mail, mail, internally and through corporate reservations center or travel agencies. Sell the best rated room to meet the guest's needs; maximize rate for all reservations. Explain guarantee and cancellation policies to callers; assign confirmation/cancellation numbers and relay such to caller. Set up proper billing accounts (i.e., room/tax/incidentals, tax exempt, direct/special billing) and process advance deposits according to Accounting policies and with proper authorizations. Verify all reservation information with caller to ensure accuracy. Set up group room blocks in the system. Book group reservations and input rooming lists against the room block. Monitor group cut-off dates and review with Sales or group contact. Return all unused rooms to general room inventory after group's cut-off date. Review group resumes and convey all pertinent information in the system to appropriate personnel 48 hours prior to group's arrival. Assist in Front Office areas as assigned Responsibilities: Provide superior guest services to include providing prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, deadlines and information; process all payments according to established hotel requirements. Coordinate all aspects of group room block entry into the reservations system. Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications: High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Job Type: Full-time Pay: $17 per hour Work Location: In person, Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes.
    $17 hourly Auto-Apply 9d ago
  • Customer Service Teammate

    Go Car Wash

    Sales associate and customer service job in Amherst, NY

    Text "GoCarWash" to 25000 to schedule an interview!! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.5-17.5 hourly 60d+ ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Sales associate and customer service job in Orchard Park, NY

    Job Description Text "GoCarWash" to 25000 to schedule an interview!! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.5-17.5 hourly 5d ago
  • FT Customer Service 1p-9p #6642

    Clark Holdings/Tim Hortons

    Sales associate and customer service job in Pembroke, NY

    We are searching for friendly and energetic full-time & part -time Customer Service Team Members to join our Tim Hortons team at 1106 Main St, Corfu in Pembroke, NY on the Mid shifts (10am-6pm) & Evenings shifts (1pm-9pm) (3pm-9pm) or (5pm-9pm) including every weekend. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Hospitality & Customer Service: Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. Ensure coffee and products are always fresh and accurate by following our REV procedures. Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: Adhere to all operational standards and guidelines for product preparation. Prepare all products accurately by following the order monitor. Communicate showcase and product needs to ensure availability for customers. Regularly monitor and record temperatures of required products. Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: Follow all restaurant policies, procedures, and standards. Practice proper hand washing techniques and adhere to sanitation guidelines. Complete all sanitation tasks as outlined. Health & Safety: Work in compliance with occupational health and safety legislation. Follow safe work practices and procedures. Use required personal protective equipment. Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: Excellent customer service skills with a friendly and welcoming attitude. Ability to work in a fast-paced environment with a sense of urgency. Strong communication and interpersonal skills. Ability to work on a team and with multiple employees. Attention to detail and ability to accurately process orders. Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $29k-36k yearly est. 7d ago
  • Customer Service Representative

    Ashley | The Wellsville Group

    Sales associate and customer service job in Batavia, NY

    Were seeking a passionate and empathetic Customer Service Representative to join our Corporate Customer Service Center in Batavia, NY. In this role, youll be the heart of our customer experience, resolving concerns, managing warranty inquiries, and coordinating solutions across multiple states. With the potential to transition to a work-from-home position after 90 days, this is your chance to shine in a fast-paced, supportive environment where your problem-solving skills and positive attitude will make a real impact. What Youll Do As a Customer Service Representative, youll be the heart of our customer experience, turning challenges into solutions and ensuring every guest feels heard and valued. Your key responsibilities include: Master the Warranty: Become an expert on our warranty offerings, guiding customers through coverage details and limitations with clarity and confidence. Champion Customer Advocacy: Be the voice for our guests, managing concerns across platforms, including social media, to maintain our stellar reputation. Resolve with Excellence: Coordinate with internal teams and external partners to tackle customer issues in a multi-state environment, ensuring seamless resolutions. Document with Precision: Execute flawless documentation and procedures, acting with integrity to keep accounts accurate and organized. Exercise Smart Judgment: Escalate serious issues through the right channels while bringing creative solutions to improve daily operations. Embrace Flexibility: Thrive in a fast-paced office with a touch of chaos, adapting to unique accounts and using your judgment to get things done. Who Were Looking For This role is ideal for someone who: Loves Problem-Solving: You enjoy smoothing out bumps in the road for customers and coworkers alike, turning challenges into opportunities. Thrives on Interaction: Youre energized by connecting with people, educating customers, and finding solutions even when things go wrong. Stays Positive: Your glass is always half full, and you bring an upbeat, can-do attitude to every situation. Brings Ideas: Youre not afraid to suggest improvements or point out where we can do better, always with a focus on solutions. Handles Fast-Paced Chaos: Youre comfortable in a dynamic office environment where no two days are the same, and you use your judgment to stay on top of it all. Why Youll Love Working With Us Competitive Pay: Start at $17.00 per hour with opportunities to grow. Supportive Team Culture: Join a passionate, collaborative team that values your ideas and celebrates success together. Growth Opportunities: With 20 stores across three states, were a growing company with paths for career advancement. Flexible Work Options: Potential to work from home after 90 days, giving you the balance you need. Make an Impact: Your work directly contributes to our 5-star reputation and customer satisfaction. Ready to Join Us? If youre ready to bring your positivity, problem-solving skills, and customer-first mindset to The Wellsville Group, we want to hear from you! Apply today and lets create exceptional experiences together. Compensation details: 17 Yearly Salary PIc6f7535aa336-31181-39005211
    $17 hourly 8d ago
  • Know Your Customer

    Global Channel Management

    Sales associate and customer service job in Buffalo, NY

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications New Account Representative with Anti money laundering experience (AML) and prior work experience in financial sector. At least 3 years experience opening new accounts. New Account Representative requires: Know your customer (KYC) Read/Write Spanish Knowledge of Excel, Word and Access New account opening (Individual/Joint, Corporations,Offshore, LLC, Partnership, Estate, etc...) Account documentation review experience-(Tax forms W-8,W-9 Corporate Resolutions, Articles of Incorporation, Articles of Association, By-Laws, Financial Statements, Certificate of Incorporation or Commercial Registry AML documentation New Account Representative duties: Conduct Due diligence and Know Your Customer (KYC) research for clients, as part of the business-wide Anti-Money Laundering (AML) Compliance remediation process. • Analysis of accounts and client information according to prescribed internal control policies and procedures .• Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes. • Execute and review negative media alerts from client screening and escalate where necessary .• Package client due diligence research and documentation for review by Relationship Managers. • Meet production target volumes and dates as advised Additional Information $25/HR 6 months
    $25 hourly 2h ago
  • Customer Service Teammate

    Go Car Wash

    Sales associate and customer service job in Hamburg, NY

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.5-17.5 hourly 60d+ ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Buffalo, NY?

The average sales associate and customer service in Buffalo, NY earns between $22,000 and $39,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Buffalo, NY

$30,000

What are the biggest employers of Sales Associate And Customer Services in Buffalo, NY?

The biggest employers of Sales Associate And Customer Services in Buffalo, NY are:
  1. The Home Depot
  2. HMG Holding Corp
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