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  • Vehicle Service Specialist

    Valvoline Instant Oil Change 4.2company rating

    Sales associate and customer service job in Lake Forest, CA

    Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $21.50 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Medical, Dental, Vision, and 401(k) Savings plan *Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #GN0049#
    $21.5 hourly 1d ago
  • Sales Keyholder, PT

    Under Armour 4.5company rating

    Sales associate and customer service job in San Clemente, CA

    Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better. Purpose of Role Step up. Lead the floor As a Sales Keyholder, you're the right hand to our store leaders - driving sales, coaching teammates, and keeping energy high. It's the perfect first step into leadership for someone whose ready to take charge, inspire others, and make every shift count. Your Impact We count on our Sales Keyholders to: Ensure all teammates provide great customer service Lead a selling culture and enhance the customer experience Recognize and reward performance Coach, train, and support teammates Manage loss prevention, safety, and audit expectations and results Ensure the store is neat, clean, and well-stocked Open and close the store when necessary Support in driving sales and retail/omni KPI target achievement Act as the leader on duty and consistently models the brand's Athlete service standards and selling behaviors Provide in-depth information related to a wide portfolio of technical products Partner with rest of store leadership in maintaining standards covering merchandise and floor sets Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs. Build Athlete loyalty through in-store experience, using various available applications Effectively communicate with athletes, teammates, and leadership Assume Stock Keyholder responsibilities as necessary Perform other tasks as assigned by management Requirements To be considered for this role, you must meet these minimum requirements: At least 18 years old High school degree or equivalent 1+ year of retail/customer service experience Local language fluency required; basic English is a plus Available to work a flexible schedule; including evenings, weekends, and holidays Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety Moderate knowledge of industry/retail operations and applying this knowledge to create solutions Advanced selling experience and comprehensive industry understanding Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation Comfortable with or willingness to learn technology (such as hand-held and mobile devices) Strong communication skills Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation Benefits & Perks Perks & benefits our Part-Time Associates receive: Generous employee discount Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes Work-Life Assistance Program to support health, personal, family or work-related challenges High-energy environment, working alongside people who appreciate the power of a team Opportunities for professional development and advancement $18.50-$20.80 USD Our Commitment to Equal Opportunity At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
    $32k-36k yearly est. 5d ago
  • Customer Service & Bike Tech

    Retrospec

    Sales associate and customer service job in Perris, CA

    First 90 days: fully in office After 90 days: 3 days in office, 2 days hybrid Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it. About the Role We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels. You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you. Responsibilities Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism. Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions. Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams. Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email. Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction. Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers. Build and inspect new and returned bikes for troubleshooting and quality control, as needed. Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams. Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes. Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently. Communicate customer insights and product feedback constructively to product development, sales, and marketing teams. Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support. Assist with additional customer service and clerical tasks as assigned. Qualifications 2-3 years of ecommerce customer service experience; bike industry experience highly preferred. Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance. Exceptional written and verbal communication skills with a friendly, professional demeanor. Experience with customer service tools such as Gorgias or Zendesk. Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Proficient computer literacy and quick adaptability to new systems. AA degree preferred; high school diploma or equivalent required. Experience managing warranty processes and dealer accounts is a plus. Familiarity with social media or online community communication is a bonus. Passion for outdoor recreation, cycling, and the Retrospec mission. Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.
    $36k-50k yearly est. 4d ago
  • Luxury Sales Associate

    24 Seven Talent 4.5company rating

    Sales associate and customer service job in Costa Mesa, CA

    Job Title: Sales Associate - Luxury Boutique Compensation: $27/hr + Bonus Hours: Full-time, 40 hours/week Availability: Must have full open availability A high-end luxury boutique at South Coast Plaza is seeking a polished, service-driven Sales Associate to join their team. This role is ideal for someone personable, professional, and passionate about delivering an elevated client experience within a women's luxury retail environment. Responsibilities: Provide exceptional client service and maintain strong product knowledge Support clients with styling, fit guidance, and personalized experience Drive sales while maintaining brand standards Replenish and maintain sales floor presentation Assist with fitting rooms and support a women's clientele Collaborate with the team to meet and exceed boutique goals Requirements: Prior luxury or premium retail experience preferred Professional, polished, and client-focused Comfortable supporting a women's luxury boutique environment Must have open availability, including weekends and holidays Strong communication skills and a team-oriented mindset
    $27 hourly 3d ago
  • Sales Advisor - South Coast Plaza

    Topologie

    Sales associate and customer service job in Costa Mesa, CA

    What's the role about? As a Seasonal Sales Associate at Topologie, you will play a vital role in delivering an outstanding customer experience at our South Coast Plaza Mall store. You will assist in daily operations, support the sales team, and help maintain a welcoming atmosphere for both customers and fellow team members. What you'll be doing? Customer Experience: • Provide exceptional service to create memorable shopping experiences for every customer • Assist in resolving customer inquiries and issues with professionalism and empathy Sales & Performance: • Support the sales team in achieving store targets and driving sales through effective service • Engage with customers to promote products and enhance their shopping experience Store Operations: • Assist in daily store operations, including inventory management and visual merchandising • Help maintain the store's presentation to the highest standards, ensuring product displays are organized and appealing • Participate in regular inventory checks and assist with stock management. What you'll ideally bring to the role: • Retail Experience: Previous experience in retail or customer service is preferred • Customer Focused: A strong commitment to providing outstanding customer service • Organizational Skills: Ability to manage multiple tasks while paying attention to detail • Adaptability: Comfort in a fast-paced, ever-changing retail environment • Design Passion: Genuine interest in lifestyle and design, with an eye for presentation • Team Player: Strong communication skills and a positive attitude. Required Experience & Skills: Strong communication skills and ability to build rapport with diverse teams and customers. Passionate about customer experience, brand storytelling, and community engagement. Comfortable working in a start-up environment and flexible with evolving responsibilities. Ability to occasionally lift and move up to 30 lbs as part of daily store operations. Eligibility to work in US Compensation & Benefits: Base Salary: $19-22 per hour Sales commission structure Employee product allowance and discount
    $19-22 hourly 2d ago
  • Real Estate Salesperson

    Keller Williams Realty 4.2company rating

    Sales associate and customer service job in Carlsbad, CA

    Fantastic opportunity here in local Real Estate! We are looking for a go-getter Real Estate Sales Agent! Want to make a lot of money and work with talented people? Love helping people find the home of their dreams? So do we! We are looking for a motivated real estate sales agent who is passionate about making the home selling/buying experience as great as it should be. This is your opportunity to join a dynamic and hyper-successful team where you can grow your career, earn a significant financial income and help your customers achieve their ultimate goal of a new home. Our leads system, smart technology and training will get you off the ground and running... FAST. It's very common for newly affiliated real estate sales agents to have multiple transactions in their first weeks/months. This can be you. We would love to have you join the family today!
    $89k-139k yearly est. 60d+ ago
  • Customer Service

    Just Food for Dogs 4.1company rating

    Sales associate and customer service job in Tustin, CA

    Job Description Customer Service Specialist Pack leaders wanted! We are JustFoodForDogs, and our passion is to help give all animals 'More life. More years. More love.' by providing them with the best diet. If you share our passion, apply to be a Customer Service Specialist today! Our most successful Customer Service Specialists are pet owners themselves who care deeply about what they feed their pets. They love talking to and establishing long-term relationships with pet parents, helping them learn how a wholesome, nutritious diet can benefit their furry family members! Responsibilities Provides customer service in a timely manner via several means which include email, telephone live chat, SMS, Video chat, social media and other communication channels Acts as a liaison between pet parents and management in order to enhance the overall customer experience. Analyzes complaints from customers and provides adequate resolutions. Tracks proposed resolutions and follows up with customers in a timely fashion. Prepares documents and reports for future reference. Trains peers in good customer service. Develops and maintains vast knowledge of pet nutrition products and services being offered. Conduct surveys regarding products, services, and customer service experiences. Communicates customer feedback to various teams-including quality, E-commerce, and marketing departments-in order to improve the overall customer experience. Other tasks and duties as assigned by manager Required Skills/Abilities: Possesses the ability to communicate effectively in person, over the phone, live chat, email, SMS (text messaging), social media, and video chats. Has strong leadership skills and the ability to work with others to resolve customer complaints. Exhibits self-motivation, the ability to multitask and pay close attention to small details. Can think logically to provide answers to customer questions as well as resolutions for various issues that may arise. Exhibits the ability to prioritize tasks and complete them in a high-pressure environment. Displays the ability to work in a collaborative and team-oriented environment. Qualifications Passionate and motivated to make a difference in the health and lives of dogs and cats Retail or consultative experience; pet nutrition experience a plus Skilled at assessing needs, sharing features and benefits of products, overcoming objections, and wrapping up productive consults Able to help customers in one contact Strong interpersonal skills Drive to meet and exceed goals Empathetic to our Pet Parent's situations Strongly prefer a four-year degree and require a High School Diploma or equivalent. 3+ years previous experience delivering excellent customer service in a call center environment Who We Are Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have over 50 locations with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************ Tenets of the Pack (Company Values) Live Our Mission - We believe this is more than a job. It's a cause. Be a Team Player - We put company goals and success first. Maintain a Positive Attitude - We bring energy, enthusiasm, and drive to everything we do. Deliver Results - We play to win. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.
    $37k-45k yearly est. 3d ago
  • Audi Technologist and Customer Retention Specialist

    Hoehn Motors 2.9company rating

    Sales associate and customer service job in Carlsbad, CA

    Handles previous and current Sales and Service clients whose key role is Retaining both Service and Sales clients. You will work to secure Used Car Inventory using our Lease Maturity Tools and appointment setting tools for our Sales Department by collaborating with the Sales Managers, Service Manager, Service Advisors, and Audi Brand Specialist. You'll be able to work with both Sales and Service Departments and convert Service Opportunities into New and Used Car retail Sales. Essential Duties: Assists and greets customer on both the Service Drive and Sales Department with the intention of retaining the client and or purchasing their current vehicle. Assists the Service and Sales department in a supportive role with current, previous, and new clients with trouble shooting or vehicle questions. Working monthly lease maturity portfolio. Making appointments for lease end customers to come in and review lease end options with the sales manager. Demonstrate the ability to communicate through a wide array of digital tools and platforms. With competency in Microsoft programs like (Excel, Outlook, Word, etc.) and keen to learn new technologies. Highly disciplined approach and works efficiently to meet the needs of guests, sometimes dealing with multiple guests simultaneously. Keeps updated and is capable of absorbing and retaining information regarding vehicles, the technology within and value added products. Demonstrates vast knowledge of the Audi product lineup, helps sales/service staff with understanding new technologies/updates. Attends sales meetings. Maintains professional appearance and workspace. Sells and delivers professional service when needed in the sales department Processes sales paperwork in accordance with dealership policies Keeps up-to-date on new Audi products and services within the industry. Will be responsible for clean and tidy showroom and vehicle display. Approaches and greets overflow sales prospects in a timely manner. Exhibits a high level of commitment to customer satisfaction. We don't believe in high pressure sales. We simply help our customers find the vehicle that meets their needs, while giving them a great experience. We price our vehicles based on extensive research to be highly competitive and our management staff will coach you to success! Audi Carlsbad has introduced an all-new compensation package that pays you in several different ways. · Guaranteed hourly wage · Volume / Unit bonuses · Flex scheduling featuring 2 full days off every week plus an early and a late day · You will receive a wide range of benefits including FULL medical, dental, and vision insurance · Discounts and an associate pricing program on vehicles, parts and service · Support for continuing education and personnel development are included
    $35k-44k yearly est. 60d+ ago
  • Customer Service Specialist

    Animal Dermatology Group 4.7company rating

    Sales associate and customer service job in Newport Beach, CA

    Full-time Description Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists. Animal Immunotherapy Services is seeking a Customer Service Specialist to join our team. We are looking for someone with the following qualities: Energetic Positive Upbeat personality Takes initiative Commitment to the needs of the clinic Punctual Willingness to teach others and share ideas Openness to diversity Adaptability to change Accountable Able to see big picture Requirements Knowledge, Skills and Abilities ( including but not limited to ): Excellent client service skills Excellent phone skills Computer skill preferred Excellent communication skills Ability to work in a team oriented environment Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly Possess sound decision making skills and multi-task while working in a stressful environment Duties ( including but not limited to ): Client service Answer phone calls Take accurate messages and book appointments Maintain charts and computer records Pharmacy and retail sales Marketing implementation Maintenance/housekeeping Financial responsibilities Education and Physical Requirements: High school diploma or equivalent required Must have experience working in the public (ie: restaurant, retail or service business) Must have experience in a veterinary hospital Dependable attendance is required Must be able to lift 40 pounds The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day Benefits: Paid vacation for full-time employees Paid holidays for full-time employees Competitive wages Medical, dental, vision, dependent care FSA, and short-term disability benefit options Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc. 401K with employer match CE opportunities Uniforms Discounts on services and medications for employee pets *Some traveling may be required For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
    $33k-42k yearly est. 60d+ ago
  • Service drive sales / Data mining sales associate

    Toyota of Hemet 4.3company rating

    Sales associate and customer service job in Hemet, CA

    Job DescriptionDescription: We are seeking an energetic, enthusiastic, and professional Sales Associate to join our team. This position focuses on generating sales opportunities by prospecting a large customer database and engaging daily service drive guests. The ideal candidate thrives in a fast-paced environment, enjoys customer interaction, and is comfortable performing high-volume outreach across multiple communication channels. Key Responsibilities: Prospect, communicate with, and follow up on 100-200 customer leads per day via email, text, and phone. Engage 100+ daily service drive guests in the service drive and service lounge. Identify upgrade, trade-in, and purchase opportunities through service interactions. Utilize data mining tools such as Automotive Mastermind, DealerSocket, and CRM platforms to uncover active sales opportunities. Perform quick and accurate trade appraisals using vAuto or similar appraisal tools. Maintain accurate notes, follow-up schedules, and customer profiles in the CRM. Work closely with sales managers and the service department to maximize conversions. Meet or exceed daily, weekly, and monthly activity and opportunity goals. Requirements: Prior automotive sales, BDC, or service drive experience preferred. Proven ability to manage high-volume prospecting (100-200 contacts per day). Comfortable greeting and engaging large numbers of daily service guests. Proficiency with data mining tools (Automotive Mastermind, DealerSocket, etc.). Experience with vehicle appraisal tools such as vAuto. Strong verbal, written, and interpersonal communication skills. High energy, enthusiastic personality, and customer-focused mindset. Strong time management, organization, and follow-through abilities. Ability to multitask and perform effectively in a fast-paced environment. Self-motivated with a desire to achieve and exceed goals.
    $43k-98k yearly est. 26d ago
  • Customer Loyalty Retention Specialist

    Corkys Pest Control 3.6company rating

    Sales associate and customer service job in San Marcos, CA

    Essential Duties and Responsibilities Be the first point of contact for customers wanting to cancel services. Engage with customers to identify cancellation reasons and offer tailored solutions. Communicate the value of services to reinforce customer commitment. Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn. Track retention metrics, including save rates and customer feedback. Keep detailed records of all interactions in CRM systems. Collaborate with internal departments to resolve customer issues efficiently. Follow up with customers to ensure satisfaction post-resolution. Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently. Handle all interactions with empathy and professionalism. Meet or exceed monthly retention KPIs, such as customer saves and call quality. Participate in ongoing training to stay updated on company services and policies. Utilize Microsoft Teams, Outlook, and other relevant tools. Perform additional duties as assigned. Customer Engagement Connect with customers proactively through phone and email. Build strong relationships by understanding their needs and preferences. Issue Resolution Address customer inquiries and concerns with professionalism and urgency. Work with internal teams to resolve issues efficiently. Upselling & Cross-Selling Identify opportunities to recommend additional services or products. Educate customers on the benefits of enhanced offerings. Customer Feedback Collect and share customer insights to support service improvements.
    $34k-44k yearly est. Auto-Apply 60d+ ago
  • Customer Service / Production

    Fastsigns 4.1company rating

    Sales associate and customer service job in San Diego, CA

    Replies within 24 hours Benefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Paid time off Benefits/Perks: Competitive Pay Paid Vacation and Holiday Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Sign Production Specialist Will: Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium Prepare substrates for vinyl application to include cutting, painting, laminating, cleaning, etc Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of images Operate and maintain printer(s) Perform quality assurance measures pre- and post-production by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards Perform finishing operations such as laminating and/or mounting of printed pieces Report inventory levels and stock to be reordered to the center manager/production manager or franchisee. Clean and maintain storage areas Ideal Qualifications for FASTSIGNS Sign Production Specialist: 1-2 years of experience in sign production preferred High school diploma or equivalent Ability to stand for long periods of time (4 hours or more) Ability to lift 50 or more pounds Flexibility to lean over a waist-high table and use back-and-forth hand motion to apply vinyl letters and graphics to a substrate Ability to work under pressure to output high-volume, high-quality work Ability to use light power equipment Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you seeking a job that offers constant learning, skills growth, and a career path? If so, we seek employees like you in the ever-changing Sign Industry. Apply today! Compensation: $32,000.00 - $46,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $32k-46k yearly Auto-Apply 60d+ ago
  • Customer Support Representative

    Jae Electronics 3.6company rating

    Sales associate and customer service job in Irvine, CA

    JOB TITLE: Customer Support Representative DEPARTMENT: Supply Chain REPORTS TO: Supervisor, Customer Support SUPERVISES: None POSITION TYPE: Non-exempt GENERAL POSITION SUMMARY: This position serves as the basic interface between JAE Electronics and the customers specifically as it relates to their order requirements. These communications shall take place in person, via telephone, e-mail, facsimile or any other acceptable method of communication. The individual must be self-motivated, capable of making independent decisions related to requirements of the position. A good understanding of business concepts and information flow is essential. Coordination of multiple tasks will be required. MAJOR ACCOUNTABILITIES: The primary responsibility of the Customer Support Representative is the coordination of activities related to customer's orders including support, price, delivery, availability, order processing, demand requirements, scheduling, and returns. Under the direction of the Customer Support Supervisor, the Customer Support Representative is responsible to understand and accommodate the various requirements of assigned customers and communicate these requirements to other appropriate disciplines and groups within JAE Electronics as required. DUTIES AND RESPONSIBILITIES: PERCENT Order Processing 40 Order Follow-Up 20 Handling Customer Inquiries 15 Administrative Duties related to Customer Orders 15 Other 10 CORE COMPETENCIES: Good organizations skills Good communications skills PC Software application skills Ability to manage detailed tasks QUALIFICATION REQUIREMENTS: Education: Bachelor's degree preferred. Experience: Minimum 4-6 years of relevant experience. Experience may be considered in place of a degree. Skills: Computer Skills (Outlook, PowerPoint, Excel, & Word), Telephone, and General Office. Knowledge of SAP software preferred. Fluency in Spanish and/or Japanese preferred. BUSINESS TRAVEL: This position may require minimal local travel. PHYSICAL DEMAND: This position requires lifting up to 10 pounds frequently.
    $37k-47k yearly est. Auto-Apply 60d+ ago
  • Customer Development Representative (CDR) - San Diego, CA

    Genesse Scientific Corporation

    Sales associate and customer service job in El Cajon, CA

    About the Company As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more. Be part of making a difference At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day. Role: Customer Development Representative (CDR) Reports to: Regional Director of Sales FLSA: Non-Exempt Location: El Cajon, CA Why is this role important at Genesee Scientific? The Customer Development Representative (CDR) plays a critical role in developing and expanding relationships with existing customers and re-engaging inactive accounts. This role focuses on account growth, retention, and long-term customer success, working closely with Account Managers and Sales Leadership to drive sustained revenue. What will you do: Own and manage an assigned book of existing and inactive customer accounts Proactively engage customers to understand purchasing behavior, challenges, and future needs Re-engage dormant accounts and identify opportunities to restore and grow spend Educate customers on Genesees products, services, promotions, and value proposition Drive incremental revenue by engaging in discovery conversations and gaining customer commitment to participate in a future meeting with their Account Manager Use Salesforce and sales tools to track customer interactions, pipeline, and opportunities Collaborate with Customer Service and Marketing to deliver a seamless customer experience Continue developing advanced sales skills and life science market knowledge through coaching and training What you will bring: Bachelors degree in business, science, or equivalent experience 13 years of experience in sales, account support, customer development, or customer-facing roles Strong communication skills with the ability to build and maintain customer relationships Proven ability to manage multiple accounts and priorities Results orientated, strong work ethic and an ability to excel within a rapidly changing and growing organization Proficient in Microsoft Office Suite applications; experience with CRM/Salesforce is a plus Ability to thrive in a fast-paced, collaborative environment and effectively manage multiple priorities Youll Be a Great Fit If You Enjoy owning relationships and driving account growth Are proactive, organized, and comfortable managing a book of business Can navigate customer conversations and objections Are curious, analytical, and solution-oriented Are comfortable using technology and data to guide decisions Are interested in building a long-term sales career in life sciences Physical Requirements: Perform the following tasks, with or without reasonable accommodation: Primarily sedentary work on a computer in a climate-controlled office environment Regularly sit for extended periods, with occasional standing, walking, and lifting of up to 25 pounds The role may have limited and periodic overnight travel, i.e. trade shows, sales meetings, etc. At Genesee Scientific, you can have a good job that can grow into a great career. We offer: Training and professional growth initiatives, including comprehensive onboarding programs for new team members We provide financial well-being with competitive compensation packages and 401 (k) retirement savings plans Health care and well-being programs including medical, dental, vision, life, short- and long-term disability and employee assistance programs Paid time off including vacation, sick and 12 holidays Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship. Employment offers are subject to successful completion of a background check and pre-employment drug test. Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. Requirements: PI1bffb65b5934-31181-39264735
    $38k-61k yearly est. 8d ago
  • Customer Service (remote work , no vaccination required)

    Path Arc

    Sales associate and customer service job in Wildomar, CA

    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)
    $39k-69k yearly est. Auto-Apply 60d+ ago
  • Customer Service

    TTM Technologies, Inc.

    Sales associate and customer service job in San Diego, CA

    TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards ("PCBs"). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market. Additional information can be found at *********** Scope: The individual in this position is responsible for maintaining a positive relationship between TTM Technologies and its customers. The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the majority of the workday in the form of telephone, e-mail and fax communications in an effort to succeed in gaining the opportunity to complete a customer's order and increase the revenue of the corporation. Duties and Responsibilities: * Able to quote from drawings or information supplied by customers to adequately book orders * Establish and maintain standard pricing levels at quotation * Negotiate and follow up on sales quotations to secure and book job orders * Address, resolve and communicate customer issues concerning manufacturability of products * Complete error free order entry into pre-established software and systems * Track job orders from booking to product release * Understand and maintain database of records for backlog reconciliation * Efficiently resolve issues with front end engineering to insure product releases are accurate and timely * Communicate with manufacturing departments to resolve on time delivery and quality issues * Maintain complete and accurate customer contact information * Set forth to meet and achieve daily goals * Responsible for providing and interpreting reports on sales activities and objective measurements * Develop, solicit and generate new customer accounts * Develop and maintain an organized work area * Balance workload to meet goals Essential Knowledge and Skills: * Must clearly understand technology associated with manufacturing high technology circuit boards * Project independence, motivation and a success driven approach to complete responsibilities and meet goals * Excellent and articulate speaker in a variety of settings; easily adjusts the message to match the audience * Able to use superior customer-oriented telephone etiquette * Ability to coordinate and work effectively with many different departments, companies and personalities * Ability to read, write and communicate in English to the degree necessary to perform the job * Ability to work under pressure and prioritize tasks * Ability to multitask Education and Experience: * Experience in an inside sales environment preferred; printed circuit board industry experience a plus * Excellent use and knowledge of Microsoft Office; Outlook, Word, Excel, PowerPoint * Bachelor's degree preferred, but not required Must have or be capable of obtaining and maintaining a U.S. Department of Defense (DoD) security clearance. #LI-JS1 Compensation and Benefits: TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered. Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is: $38,757 - $61,261 Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location. Export Statement: Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
    $38.8k-61.3k yearly Auto-Apply 32d ago
  • Customer Success Representative

    Altametrics 4.1company rating

    Sales associate and customer service job in Costa Mesa, CA

    Company Description Trusted by major players throughout the industry, we have been a leading provider of SaaS solutions to businesses since 1997. The company's philosophy is to combine software design with comprehensive consultancy and support services to deliver business-critical applications. Our enterprise software solutions deliver ROI by helping businesses increase profitability, improve customer service and value, integrate with other business applications, and readily access information to make informed decisions. We offer a comprehensive product line of enterprise software and professional services addressing the needs of various departments and executive management. Our applications are ideal for executives who require real-time access to enterprise data. The software solutions are web-based, designed for quick deployment, scalable for growth, reliable, and readily available. About the Role We are hiring a Customer Success Manager to join our team at Altametrics. This role is responsible for managing relationships with our enterprise restaurant clients, ensuring their success with our products, and expanding adoption of new solutions. We are looking for someone with a strong background in customer engagement, excellent communication, and the ability to thrive in a fast-paced, client-facing environment. About The Role As a Customer Success Representative at Altamertics, you will be responsible for fostering strong relationships with our clients and ensuring their success and satisfaction with our enterprise SaaS solutions. You will serve as the primary point of contact for customers, guiding them through onboarding, troubleshooting, and continuous product adoption. The ideal candidate will be proactive, empathetic, and passionate about delivering exceptional customer service. By understanding client needs, you will collaborate closely with internal teams to optimize solutions, drive customer retention, and maintain high satisfaction levels. This role offers a dynamic opportunity to contribute to client success while growing within a fast-paced, collaborative environment. Key Responsibilities Act as the primary point of contact for assigned accounts, ensuring customer satisfaction and long-term retention. Prospect new leads through outbound outreach (email, phone, LinkedIn, events) Conduct product demos (in-person or remote) Handle objections and move deals through the sales cycle Support marketing campaigns through follow-up and pipeline engagement Attend U.S.-based trade shows and in-person client meetings as needed Maintain accurate records, reports on accounts and sales activities Collaborate with marketing and sales leadership to improve conversion strategies Meet or exceed sales targets and KPIs Apply restaurant problem-solving experience to connect with customers and add value to their operations. Translate customer needs into actionable feedback for internal development and product enhancement. Requirements 3+ years in Customer Success, Account Management, or Product Management (restaurant or hospitality experience strongly preferred). Excellent communication, presentation, and interpersonal skills. Proven ability to manage multiple accounts/projects and prioritize effectively. Experience introducing and managing adoption of new products with existing customers. Willingness to travel up to 50%. Positive attitude, growth mindset, and strong problem-solving abilities. Job Type: Full-time Pay: $65,000.00 - $90,000.00 per year + Commissions (uncapped) Benefits: Bonus opportunity (No cap) 401(k) Match Dental insurance Health insurance Paid time off Vision insurance Education: Associate (Required) Ability to Commute: Costa Mesa, CA 92626 (Required)
    $65k-90k yearly 25d ago
  • Salesperson

    Subaru of El Cajon 4.8company rating

    Sales associate and customer service job in El Cajon, CA

    Job Description Salesperson for New and Used.
    $135k-240k yearly est. 23d ago
  • Customer Sales Representative

    Puzzle HR

    Sales associate and customer service job in San Diego, CA

    Job Description Now Hiring: Customer Sales Representative Employment Type: Full-Time, Exempt Compensation: $55,000 base salary + commission opportunities. Expected salary including commissions could be $70,000. About Floral Image North America Floral Image North America (FINA) is a leading provider of premium, lifelike floral arrangements for businesses across North America. Our mission is to bring beauty and freshness to workspaces with zero maintenance and lasting impact. We're passionate about creating positive customer experiences and lasting partnerships that make our clients' environments bloom. Position Summary We're seeking an energetic and self-motivated Customer Sales Representative (CSR) to join our growing sales team. In this role, you will be responsible for driving new business, nurturing existing client relationships, and expanding market presence within your assigned territory. Ideal candidates thrive on relationship-building, have a natural sales instinct, and are eager to represent a unique, high-quality product. Key Responsibilities Customer Relationship Management Serve as the primary point of contact for existing customers, managing inquiries, orders, and support needs. Build strong, long-term relationships and ensure customer satisfaction through regular check-ins. Understand client needs and recommend tailored Floral Image solutions to enhance their experience. Sales Support Identify and pursue new business opportunities through prospecting, networking, referrals, and cold outreach. Conduct product presentations and demonstrations to highlight the benefits of our premium floral arrangements. Collaborate with the Territory Sales Manager to negotiate pricing, terms, and agreements that meet both customer and company goals. Business Development Analyze market trends and competitor activity to identify areas for business growth. Partner with the TSM to develop territory plans and strategies to maximize revenue potential. Represent Floral Image North America at trade shows, conferences, and company events to promote our brand and services. Qualifications High school diploma or GED required; post-secondary education preferred. Previous sales and/or customer service experience preferred. Proven success in meeting or exceeding B2B sales targets. Valid driver's license and clean driving record required. Willingness to travel extensively within the assigned territory. Skills and Attributes Self-starter with a positive, professional, and customer-focused attitude. Strong communication and interpersonal skills. Effective presentation and demonstration abilities. Skilled in negotiation, persuasion, and closing sales. Organized, self-motivated, and comfortable working independently or collaboratively. Excellent time management and territory planning skills. At Floral Image, we believe in setting our team members up for success and giving you the tools you need to grow your career.
    $55k-70k yearly 15d ago
  • Automotive Customer Service BDC Consultant - Canyon Lake, California, United States

    Automotohr Automotive

    Sales associate and customer service job in Canyon Lake, CA

    Automotive Customer Service BDC Consultant City State - Company Name If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you! The Customer Service BDC Consultant at "Company Name" utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer. ESSENTIAL DUTIES: • Answer all incoming phone calls according to script and schedule a sales appointment. • Making outbound calls • Log all Customer comments. • Schedule follow-up contact if no appointment is made. • Contact Customers using scripts to schedule appointments for Sales and Service. • Confirm scheduled appointments. • Post scheduled appointments on appointment board in BDC. • Reschedule no-show Customer appointments. • Follow up with Sales or Service Department to determine if appointment was kept and the outcome. • Schedule future contact as needed. • Purify and update Customer changes in database. • Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact. • Contact Customers based on current marketing initiatives. • Respond to Customer website requests. • Contact Internet Customers via email and phone to schedule an appointment. • Follow up on Internet Customer emails according to a pre-determined timeline. • Notify necessary departments when an appointment is scheduled. • Assist with other duties, as assigned. • Ability to meet or exceed monthly goals. QUALIFICATIONS: • High School Diploma or equivalent. • Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable. • Previous experience with the process of the scripts, power tracks, and alternative choices. • Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer. • First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently. • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required. • Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills. WHAT WE OFFER: • Tremendous product & inventory • Ongoing company-wide training • Strong "Company Name" reputation • Growth opportunities • Professional, enthusiastic & supportive working environment • Wide variety of benefit choices including Medical, Dental etc. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You!
    $39k-69k yearly est. 60d+ ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Carlsbad, CA?

The average sales associate and customer service in Carlsbad, CA earns between $21,000 and $41,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Carlsbad, CA

$30,000

What are the biggest employers of Sales Associate And Customer Services in Carlsbad, CA?

The biggest employers of Sales Associate And Customer Services in Carlsbad, CA are:
  1. Wellbiz Brands
  2. HMG Holding Corp
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