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  • Medical Customer Service- Paid Training!

    Biolife Plasma Services 4.0company rating

    Sales associate and customer service job in McKinney, TX

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - McKinney U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - TX - McKinneyWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $17 hourly Auto-Apply 20h ago
  • Entry Level Vehicle Service Specialist

    Valvoline Instant Oil Change 4.2company rating

    Sales associate and customer service job in Carrollton, TX

    ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point maintenance check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation: Compensation: $15.75 per hour weekly pay. Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. *Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $15.8 hourly 21h ago
  • National Support Center Rep

    Six Flags Corporate 4.1company rating

    Sales associate and customer service job in Arlington, TX

    Summary: The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country! Availability: 8 am to 5pm, 11am-8pm, and 4pm to 1am shifts. Full week schedule available, weekends required. Tuesdays & Wednesdays off or Wednesdays & Thursdays off. You'll contribute to our mission by: Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service Talking with guests and answering questions regarding park policies and procedures Resolving guest complaints and concerns in a friendly and professional manner You'll do it with your: Proficiency in computer skills in Microsoft Office and Windows OS are required Basic to intermediate Salesforce's experience Ability to communication via phone, chat and email to resolve concerns Strong work ethic, attention to detail, and a commitment to safety Ability to interact in a professional and positive manner Problem-solving skill Excellent written and verbal communication skills Sense of urgency and fun Friendly, outgoing personality, and ability to address guest concerns with empathy Ability to read, speak, write, and understand the English language
    $23k-29k yearly est. Auto-Apply 12h ago
  • Drive with DoorDash - Receive 100% of Customer Tips

    Doordash 4.4company rating

    Sales associate and customer service job in Flower Mound, TX

    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
    $36k-44k yearly est. 4d ago
  • Care Advocate - 245013

    Medix™ 4.5company rating

    Sales associate and customer service job in Dallas, TX

    Direct Hire Opportunity with a great organization! Onsite opportunity in Dallas with hybrid remote potential in the future based on performance Opportunity to earn bonuses on a monthly basis based on performance after training Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts Start date - November 24th Responsibilities: Handle full care coordination for members and maintain close communication to educate members on how their benefits work Assist members with finding a provider in network for surgeries Assist with scheduling procedures Handle inbound and outbound calls Send referrals Confirm appointments with patients and provider offices Taking information from members and logging this correctly into the CRM system Assist with booking travel Coordinate follow up appointments Call provider offices to request medical records Qualifications: Bachelor's or Associate's Degree required Exceptional customer service skills Ability to commute to and work in the Dallas office daily Ability to work in a fast paced environment Empathetic Preferred Qualifications: Healthcare experience
    $28k-35k yearly est. 3d ago
  • Customer Service Representative (Bilingual)

    Cornerstone Technology Talent Services 3.2company rating

    Sales associate and customer service job in Irving, TX

    Job Title: Customer Service Representative (Bilingual) Temp-to-hire This position focuses on delivering front-line customer service and Level 1 technical support in a high-volume, phone-based environment. Candidates should possess strong communication skills, a customer-first mindset, and be comfortable working on-site on a daily basis. Responsibilities: Respond to customer inquiries via phone, chat, and email Provide Level 1 break/fix support and troubleshoot software or access issues Perform data entry and assist with order tracking and billing inquiries Escalate unresolved issues to internal teams when appropriate Contribute to a team-oriented, open-door environment focused on customer satisfaction Requirements: 2+ years of customer service, call center, or help desk experience Bilingual - English/Spanish is required Excellent verbal and written communication skills Professional, punctual, and dependable Ability to work 100% onsite now and after a planned local office relocation in mid-2025 Proficiency with Microsoft Excel and data entry systems preferred What's Offered: Full-time, temp-to-hire opportunity with long-term growth potential Stable and supportive team environment Opportunity to contribute to process improvement and customer satisfaction Competitive pay with consistent hours
    $29k-36k yearly est. 3d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Sales associate and customer service job in Denton, TX

    The hourly range for this position is $ to $. This position is also eligible for incentive pay based on performance. Find out more about this role by reading the information below, then apply to be considered. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work * Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. * Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone * Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist with merchandise returns and guest deliveries as directed by management * Clean and certify merchandise in the Quality Assurance Center for all items personally returned * Complete and maintain weekly vehicle maintenance sheet and route sheets daily * Load, secure and protect product in company vehicle * Safely operate company vehicle * Assist the Sales Team as needed * Any reasonable duties requested by management Requirements * United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. * Must meet DOT requirements to obtain certification in required states (United States) * Ability to work schedule of hours varying from 8 am to 9 pm * Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly * Two years of retail/customer service experience preferred * High School diploma or equivalent preferred * Excellent interpersonal and communication skills * High energy with the ability to effectively perform all functions of the store and multitasking effectively * Proper telephone etiquette * Uphold the Aaron's Brand and protect company assets * Maintain a professional appearance * Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: * Paid time off, including vacation days, sick days, and holidays * Medical, dental and vision insurance * 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. xevrcyc The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on full-time and part-time employment status.
    $30k-34k yearly est. 1d ago
  • Customer Success Specialist

    J.Hilburn 4.2company rating

    Sales associate and customer service job in Lewisville, TX

    The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company. Core Accountabilities and Responsibilities 5-star Concierge Service Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach. Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries. Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction. Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist. Stylist Partnership Development Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth. Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked. Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements. Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish. Knowledge and Process Execution Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support. Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement. Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction. Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems. Cross-functional Collaboration Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success. Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives. Required Knowledge, Skills, and Abilities Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced Strong problem-solving, communication, and relationship management skills. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk). Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy. Providing fit and product advice, ideally within apparel, tailoring, or styling environment. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business. Required Education and Experience Bachelor's degree in Fashion Merchandising, Business, Communication, or a related field preferred. 5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services. Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools. Familiarity with building successful rapport and loyalty with clients. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.). Travel There is minimal anticipated travel required for this position. Annual and Semi-Annual Company Conferences, usually in the DFW area This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.
    $30k-48k yearly est. 1d ago
  • Seasonal Sales Support | Legacy West - Plano

    David Yurman 4.6company rating

    Sales associate and customer service job in Plano, TX

    The Plano Seasonal Sales Support provides administrative and logistical support for the Retail Store Operations Staff. Additionally, the Seasonal Sales Support will assist with client hospitality to ensure an exceptional client experience. Full-time opportunities are available. The role is expected to start in or around late September 2025 and end by January 2026. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays. Responsibilities: Enters sales at POS. Answers and properly directs all incoming calls. Assists on the sales floor when necessary, in order to satisfy clients' needs such as providing hospitality. Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times. Assists Sales and Operations team wrap client packages. Assists Sales and Operations team with the cleaning of client jewelry. Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders). Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes). Assists the Operations team with the unwrapping of David Yurman Bags for easy access. Assists the Operations team with the putting together of DY Pocket Folders. Assists Operations team package and ship client packages. Assists Operations team in inventorying office supply needs. Assists Operations team in inventorying packaging needs. Assists Operations team in inventorying stationary needs. Assists Operations team identify client jewelry repairs. Assists store in maintaining a clean case line. Assists Sales and Operations team organize understock. Assists Operations team with Inventory Serial Case Audits. Ensures organization and cleanliness of jewelry cleaning area. Qualifications Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred Computer skills: Proficient in Microsoft Excel and Outlook Ability to be detail-oriented, adapt and prioritize in a fast-paced environment Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,). Expected base pay for the role is $20.00 - $23.00/hour.
    $20-23 hourly 5d ago
  • Customer Success Specialist

    Net2Source (N2S

    Sales associate and customer service job in Plano, TX

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Plano,TX Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with O&G or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $30k-55k yearly est. 3d ago
  • Bilingual Customer Service Representative

    Rowley Company 4.2company rating

    Sales associate and customer service job in Dallas, TX

    Rowley Company is a leading manufacturer and international distributor of home décor products, offering value-added services and solutions to our professional trade and retail partners. Since 1962, Rowley has supported drapery and upholstery workrooms, installers, and designers with the tools, supplies, education, and technical expertise needed to grow their businesses. Our vast portfolio includes over 15,000 products available for same-day delivery, utilized worldwide in window covering design, fabrication, installation, quilting, and upholstery. We serve a diverse range of industries, including residential, retail, hospitality, healthcare, education, and marine. The Customer Experience Representative (CER) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by answering incoming calls from customers placing product orders. They would also assist with fax/email orders, answer product inquiries and questions, handle complaints, troubleshoot problems and provide account information to customers. Responsibilities: Provide excellent customer service in an outgoing, courteous, friendly and professional manner Process product sales orders for customers via phone, fax or email Assist customers in locating items in the sales catalog and/or website Assist customers with product knowledge or technical assistance Assist customers in tracking sales order shipments Assist customers with account information and process credit card payments Requierments: Must be able to clearly speak and write in English AND Spanish Must be polite, friendly and outgoing Must have excellent phone etiquette and people skills Must be able to work together, as a team, as well as independently Ability to follow through with questions from customers Ability to fax/email instructions and/or other document requests to customers Must possess strong computer and typing skills Education/Experience Required: Prior customer service experience is a must Prior sales experience is helpful Prior knowledge of Sage MAS 500, Netsuite and Microsoft Office is helpful
    $28k-34k yearly est. 4d ago
  • HR Customer Support Representative

    Kaygen, Inc.

    Sales associate and customer service job in Plano, TX

    Job Title: Experience Specialist Duration: 3 months and possible for extension Work Environment: the schedule will change to 4 days onsite and 1 day remote. Interview process: 1 round, video conference interview Job Description: The ideal candidate will be handling online inquiries from the internal Our Client team. Reach out to the Subject Matter Expert for answers about the knowledge article. Years of exp: 2-3 years of customer service / call center exp. HR background preferred. Hybrid-, 4 day onsite, 1 day remote. Interview process: 1 round, video conference interview Requirements: Qualifications Highlight Top 3-5 skills Customer-first mindset and attitude; previous customer service experience Strong written and verbal communication skills; proficiency with the English language Proven ability to collaborate with a wide range of people at all levels in the organization Proven ability to maintain a high degree of confidentiality Willingness/passion for managing a high-volume of tasks while maintaining a high degree of accuracy and attention to detail A positive team attitude that looks to learn and grow everyday Proficiency with Microsoft 365 applications (Word, Excel, PowerPoint, Teams) Ability to quickly learn new software High School Diploma or equivalent (GED) or higher degree Preferred: Proficiency in Spanish, French, and/or Japanese Advanced writing and content management experience Awareness of Design Thinking College degree
    $30k-39k yearly est. 2d ago
  • Customer Service Representative

    Acro Service Corp 4.8company rating

    Sales associate and customer service job in Plano, TX

    Job Title: Experience Specialist Duration: 04 months Pay Rate: $22/hour on w2 basis without benefits/holiday/vacation. Job Description: What you'll be doing Provide a customer-first level of service to help anyone part of Team in North America get their question answered or need resolved - be a steward that helps establish the Ask HR online tool as a partner Team can trust and rely on Correctly identify the population segment of the person asking the question to determine the correct answer to provide, including but not limited to job level, worker type, work location, and Toyota entity Understand the needs and intentions of the person asking the question to ensure their question is answered accurately, even when the question may be vague (follow up may be needed to clarify) Be able to converse with the person asking the question, via written communications, in a positive and welcoming tone while maintaining professionalism Ensure a “need to know” level of privacy and confidentiality of who is asking questions and what they are asking Quickly and accurately navigating a library of information across 30+ categories and hundreds of pieces of information to find the information that will answer the questions; may involve reaching out to Subject Matter Experts if the answer is not readily available Triage and respond to 20-30 online questions per day, ensuring each question received is either resolved or escalated within 24 hours or less Apply discretionary judgement to determine when a question should be escalated and work with the appropriate escalation contact to ensure a proper handoff Requirements: Qualifications/ What you bring (Must Haves) - Highlight Top 3-5 skills Customer-first mindset and attitude; previous customer service experience Strong written and verbal communication skills; proficiency with the English language Proven ability to collaborate with a wide range of people at all levels in the organization Proven ability to maintain a high degree of confidentiality Willingness/passion for managing a high-volume of tasks while maintaining a high-degree of accuracy and attention to detail A positive team attitude that looks to learn and grow everyday Proficiency with Microsoft 365 applications (Word, Excel, PowerPoint, Teams) Ability to quickly learn new software High School Diploma or equivalent (GED) or higher degree Added bonus if you have (Preferred): Proficiency in Spanish, French, and/or Japanese Advanced writing and content management experience Awareness of Design Thinking College degree
    $22 hourly 2d ago
  • Customer Satisfaction Representative

    Catapult Solutions Group

    Sales associate and customer service job in Grapevine, TX

    Customer Service Representative Role Type: Full-time About Our Client Our client is an established company specializing in product distribution and fulfillment services. They serve business-to-business customers with a focus on exceptional post-sales support and customer satisfaction. Operating from a warehouse facility, they pride themselves on delivering solutions-oriented service while maintaining operational efficiency. The company values professionalism, customer-centricity, and collaborative teamwork in everything they do. Job Description As a Customer Service Representative, you'll serve as the primary liaison between our client and their customers, ensuring exceptional service throughout the entire post-sales process. Your day-to-day will involve managing customer inquiries via phone and email, processing orders with precision, and coordinating with internal departments including warehouse and sales teams. You'll have a direct impact on customer satisfaction by providing solutions-oriented support, resolving issues proactively, and maintaining accurate order management from placement through fulfillment. This role exists to enhance the overall customer experience while supporting the company's operational efficiency goals. You'll collaborate closely with the Customer Service Manager, sales team, warehouse staff, and technical support team. The ideal candidate is passionate about problem-solving and thrives in a fast-paced environment where exceptional customer service is the top priority. Duties and Responsibilities Answer phones with a positive, energetic voice and listen attentively to customers Respond to all emails in a timely and professional manner Process customer orders via phone, email, and online portal ensuring accuracy and timeliness Provide customers with order confirmation and shipping information Monitor open orders and proactively manage any delays or updates Obtain necessary customer information to ensure prompt order processing Provide accurate pricing and inventory information Assist customers with problem resolution and escalate complex issues when needed Offer alternative solutions when exact requested materials are unavailable Support sales team with administrative and customer-related needs Deliver basic technical assistance to customers Maintain up-to-date customer notes and records in NetSuite system Communicate clearly with warehouse team to ensure accurate order fulfillment Assist with invoicing support and shipping documentation Identify potential issues in order flow and escalate accordingly Ensure customer complaints are addressed and resolved promptly Required Experience/Skills 1-2 years of customer service and data entry experience Demonstrated proficiency with Microsoft Office Suite and CRM systems (NetSuite preferred) Experience operating standard office equipment Excellent telephone etiquette and customer service skills Ability to remain calm and professional when interacting with difficult customers Highly organized and detail-oriented with strong multitasking abilities Comfortable working in fast-paced environment with frequent interruptions Strong written and verbal communication skills Excellent basic arithmetic and business math calculation skills Ability to solve practical problems with limited standardization Nice-to-Haves 5 years' experience in office environment with business-to-business customer service Experience in warehouse or fulfillment operations Familiarity with inventory management systems Experience in product distribution industry Education Required: High School Diploma Preferred: Associates Degree or higher Apply Now! Customer Service | Representative | Order Processing | NetSuite | B2B | Warehouse | Fulfillment | Phone Support
    $32k-51k yearly est. 4d ago
  • Customer Service Representative - Denton, TX

    Interlake Mecalux, Inc. 4.2company rating

    Sales associate and customer service job in Denton, TX

    We are hiring a Customer Service Representative to work out of our Denton, TX corporate office! This role is responsible is for resolving customer issues, processing orders, tracking/tracing shipments, processing returns/damages, and working with internal departments. Responsibilities: Resolve customer calls and emails in a timely manner Receive, process, and respond to inquiries regarding pricing, order status and changes, product availabilities and product information Process all incoming requests for shipment information from both internal and external Act as a liaison between our Logistics Department and our customers regarding order status, tracking shipments, and identifying late shipments Facilitate the resolution of quality, service, or billing issues by performing activities such as issuing Order Complement, issuing RGA's, or other remedies as deemed appropriate by management Confer with other internal departments to resolve customer issues or complaints Check to ensure that appropriate changes were made to resolve customers' issues or requests, ensuring complete follow through every time Facilitate order complement process, completing the required paperwork and following through on the entire transaction to resolution Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments Manage claims with freight companies and customers Complete regularly scheduled or ad hoc reports using SAP and MS Excel Requirements: 2 years of Customer Service or related experience preferred Ability to work 100% on-site out of the Denton, TX office Professional business acumen with the proven ability to multi-task extensively and remain results-oriented while receiving ever-changing or ambiguous direction and minimal supervision Understanding of what it takes to provide good customer service Ability to follow through on complex/technical projects requiring extensive research Excellent phone presence and professional communication skills; proven ability to remain composed when faced with difficult issues and tight deadlines Spanish language fluency is a plus Advanced MS Office skills We offer: Competitive compensation The ability to become a part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement 401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating Paid Holidays and Paid Time Off with the option to cash out unused PTO every year Possibility for telework days, depending on position, with flexible make-up time for exempt employees Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits. Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.
    $30k-36k yearly est. 3d ago
  • Customer Service/ Inside Sales - After Market

    Vingcard

    Sales associate and customer service job in Plano, TX

    Inside Sales Agents create quotes and process sales orders via inbound and proactive telephone calls, emails, store and faxes. Essential Duties and Responsibilities: Answers calls in a high-volume call center assisting with quotes, converting orders and addressing any customer service issues from a diverse end user community. Assist with email inbox directed to the department. Properly enters customer information, document and verifies customer orders, billing and shipping addresses for invoicing and tracking purposes. Makes proactive telephone calls to assigned customer base to promote Specials and Promotions. Recruits customers to our eStore, educates them on benefits and promotes eStore Specials. Creates case logs in CRM to log calls and document customer activity. Monitors customer procurement portals on a daily basis and maintains good working relationship with their key contacts. Responsible for follow-up on all aftermarket sales related issues, maintains quality assurance of customer tickets or call logs, monitors order status and backlogs for delayed orders. Escalates calls to appropriate departments and senior management as needed. Provides input on processes and assists with the development of standard operating procedures to gain efficiencies. Assumes and performs other duties and responsibilities not specifically outlined herein. Projects a favorable image over the phone and face-to-face when interfacing with the internal and external community. Skill Requirements and Performance Criteria: Excellent phone and interpersonal skills with customers, peers, and management. Must be comfortable and prepared to work in an inbound call queue that averages 150 inbound calls per day. Must be detail oriented, possess the ability to multitask, be able to organize and prioritize tasks and follow through on commitments. Adaptable to change. Education and/or Work Experience Requirements: 3 to 5 years customer service or call center experience in a fast-paced environment. Working knowledge of the hospitality industry is a plus. High School graduate or equivalent. Some college level course work up to a 4-year degree is desired. Software and Technical Skills: Experience with MS Office - Suite, Windows Vista, Window 2003 Server and Windows XP. Network knowledge, preferred. Knowledge of MS AX is a strong plus or familiarity with other ERP systems. Strong technical aptitude. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to talk, listen and speak clearly on telephone.
    $20k-28k yearly est. 4d ago
  • Sales Associate - Dallas

    Hublot

    Sales associate and customer service job in Dallas, TX

    A master in the Art of Fusion, respecting the tradition and creative vision of the 21st century, Swiss watchmaker Hublot places innovation at the heart of its growth strategy. Driven by a young spirit, resolutely looking to the future, Hublot's teams are constantly looking for innovative concepts, which is Hublot's trademark. Beyond the development of major watchmaking complications, Hublot is associated with the biggest names in the world of sport, through collaborations with FIFA, UEFA, Kylian Mbappé, Usain Bolt, Novak Djokovic and many more. Hublot touches on many varied fields including music - with the famous virtuoso pianist Lang Lang as well as DJ Snake - and art with Takashi Murakami or Sang Bleu, among others. As a committed and dedicated member of the team, the Sales Associate plays a key role in helping the boutique to achieve success through the achievement of team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to achieve a positive brand experience for the clients and repeat sales. ESSENTIAL JOB FUNCTIONS Professionally handling and advising customers of products and services resulting in the achievement of store sales targets Merchandising displays and ensuring high standards are maintained within the store Provide high quality service to customers face-to- face and over the telephone Completing sale documentation and efficient use of internal till and stock systems Altering and fitting customers watches Maintain high level of product and brand knowledge Attend and contribute to brand events Build client relationships and develop client book Capturing clients and potential client's information and complete CRM database Supporting in Instagram posting of the boutique when needed by creating content Support in open and closing procedure of the boutique Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction Profile: 3+ years retail experience with the majority of time spent in luxury Previous experience in Watch industry desired Proactive, independent and team spirit Highly professional manner and customer service skills Ability to develop extensive brand and product knowledge Able to meet sales targets and to work effectively within a team Full Time Regular position with full benefits Location: Dallas
    $23k-35k yearly est. 2d ago
  • Sales Specialist

    Richard Mille 3.9company rating

    Sales associate and customer service job in Dallas, TX

    Join an esteemed luxury retailer, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe. Position Overview: We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele. Essential Duties & Responsibilities: Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications. Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements. Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals. Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations. Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation. Qualifications: Minimum of 3 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets. Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings. Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients. Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else. Highly organized with the ability to multitask in a fast-paced retail environment. Professional appearance and demeanor, reflecting the luxury standards of our brand. Benefits: Competitive salary commensurate with experience, plus commission and performance-based incentives. Health and wellness benefits package, including medical, dental, and vision coverage. Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
    $45k-83k yearly est. 1d ago
  • Customer Service Representative

    Dunhill Professional Search & Government Solutions

    Sales associate and customer service job in Dallas, TX

    Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. Assists customer with award origination and disbursement processing and identifying and resolving processing issues. Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. Performs manual linking and unlinking of award records and promissory/agreement to serve notes. • Performs analysis of COD borrower data integrity situations identified by Customer. Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. Support Services shall be executed in compliance with processing and program guidelines published by Customer. Minimum Qualifications US Citizen with a High School Diploma or GED 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. Other Job Specific Skills Ability to successfully adapt and perform during times of high call volume. Ability to provide effective customer service and deal tactfully and courteously with the public. Strong written and verbal communication skills. Strong listening ability to interpret and clarify information being provided by customers. Strong commitment to providing quality service. Ability to foster a good working relationship and rapport with customers. Keen attention to detail and accuracy. Ability to work well under pressure. Unwavering dedication to customer satisfaction and resolving customer concerns. Ability to convey enthusiasm, energy and sincerity over the phone
    $26k-34k yearly est. 1d ago
  • Customer Service Representative

    E.S. Kluft & Company

    Sales associate and customer service job in Grand Prairie, TX

    E.S. Kluft & Company The Standard of Luxury and Comfort Grand Prairie, Texas We're seeking highly qualified, collaborative, professional, knowledgeable, and results-driven Customer Service Representative to support our growing mattress manufacturing company. Future employees will have the opportunity to join Health, Vision, Dental, and Life Insurance on the first of the month following date of hire. We offer 10 holidays, vacation, sick pay, and 401k employer match. E.S. Kluft & Company is known for a long story of building only the best mattress in the U.S.! We are the company of choice for luxurious high-quality mattresses and want to be the employer of choice for your next career employment opportunity. JOB SUMMARY: The Customer Service Representative is responsible for providing effective customer service for all customers and assist in processing orders, RGA's, warranty claims and respond to product related questions. Works with Production, Sales and Accounting personnel to provide excellent customer service and resolve customer issues. MAIN DUTIES & RESPONSIBILITIES Provides excellent quality service that meets or exceeds the needs of our customers by timely responding to customer questions and resolving issues that may develop. Responds to customer inquiries in a positive manner. Researches customer issues and interfaces with Production, Sales and Accounting personnel to resolve any and all problems that may occur. Tracks all issue, errors and returns and ensures all issues, errors, and returns are completely closed or resolved. Processes Electronic Data Interchange (EDI) orders from customers. Assists with Returns and Warranty processes as required. Assists with answering incoming calls within the company as may be required. Assists Customer Service Manager with special projects as required. KPIs Maintain excellent customer relations and timely resolve issues. DIRECT REPORTS None QUALIFICATIONS At least 3 years Customer Service experience preferably within an order entry or order fulfillment role in the manufacturing industry. Experience with Customer Returns and Warranty Professional and effective communication skills (verbal and written). Ability to organize work and achieve daily tasks High school graduate Computer literate (Microsoft Office: Word, Excel, Email, etc.) Ability to perform general math calculations Self-motivated and able to work with little supervision. WORK PLACE & TRAVEL Travel not required.
    $26k-34k yearly est. 1d ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Carrollton, TX?

The average sales associate and customer service in Carrollton, TX earns between $18,000 and $33,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Carrollton, TX

$24,000

What are the biggest employers of Sales Associate And Customer Services in Carrollton, TX?

The biggest employers of Sales Associate And Customer Services in Carrollton, TX are:
  1. Massage Envy
  2. AtWork
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