Customer Service Associate
Sales associate and customer service job in Raleigh, NC
Starting hiring pay at: $15.50
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
Fitness Sales Associate
Sales associate and customer service job in Chapel Hill, NC
Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career.
We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves.
Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here's more of what the position entails:
Greeting everyone who enters the studio with enthusiasm, energy and knowledge
Presenting the OTF concept to any interested consumers, also known as "intros"
Working at our front desk which includes answering phones and talking to members among other tasks
Giving studio tours
Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
Selling memberships to help the studio thrive
Following up on prospective clients
Handling members' concerns in a professional and objective manner with the goal of resolution
Participating in marketing and outreach events
Ensuring all areas of the studio are kept clean and organized
All other duties as assigned
Hiring for the following shifts and must have weekend availability:
Monday-Friday 4:30-12:00pm
Monday & Wednesday 12:00-8:00pm or 3:00-8:00pm
Friday 11:00am-7:00pm
Company Benefits & Perks:
Flexible schedules
WORKOUT FOR FREE!
Fitness casual dress-code
Passionate, collaborative work environment
Ongoing training and development
So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU! Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners.
OT Growth Partners participates in the federal government's E-Verify Program.
E-Verify Participation
Right to Work
OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
EEO is the Law supplement
OT Growth Partners is an Employment-at-Will Employer OTGPOPS
Jobs That Make a Real Difference About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
Fitness Sales Associate
Sales associate and customer service job in Durham, NC
Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career.
We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves.
Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Here's more of what the position entails:
Greeting everyone who enters the studio with enthusiasm, energy and knowledge
Presenting the OTF concept to any interested consumers, also known as "intros"
Working at our front desk which includes answering phones and talking to members among other tasks
Giving studio tours
Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
Selling memberships to help the studio thrive
Following up on prospective clients
Handling members' concerns in a professional and objective manner with the goal of resolution
Participating in marketing and outreach events
Ensuring all areas of the studio are kept clean and organized
All other duties as assigned
Company Benefits & Perks:
Flexible schedules. Looking for someone who can assist in opening shift!
WORKOUT FOR FREE!
Fitness casual dress-code
Passionate, collaborative work environment
Ongoing training and development
So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU! Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners.
OT Growth Partners participates in the federal government's E-Verify Program.
E-Verify Participation
Right to Work
OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
EEO is the Law supplement
OT Growth Partners is an Employment-at-Will Employer OTGPOPS
Jobs That Make a Real Difference About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
Sales Associate (Store 165, Chapel Hill, NC)
Sales associate and customer service job in Chapel Hill, NC
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
Customer Service:
Provide a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$14.00 - $16.00 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
Real Estate Salesperson
Sales associate and customer service job in Greensboro, NC
Job Description
Are you someone who is motivated to increase your income and enjoys assisting others in achieving their dream home? If so, we have an exciting career opportunity for you in our growing Greensboro team. We are looking for real estate agents to help us manage our high volume of leads. As a Real Estate Sales Specialist, your main responsibilities will involve helping clients with their home buying and selling needs. This includes researching available properties, understanding clients' requirements and budgets, creating marketing materials and listing agreements, and skillfully negotiating deals to ensure the best outcome for clients.
Providing exceptional customer service throughout the entire process is crucial to your success in this role. We are seeking a professional who possesses a deep knowledge and understanding of the real estate market in North Carolina. Successful candidates will have strong negotiation skills, a comprehensive understanding of industry regulations, and a dedication to delivering outstanding customer service. Your ability to provide superior customer service throughout the entire process will be essential in ensuring the satisfaction of every client.
Compensation:
$55,000 - $150,000 yearly
Responsibilities:
Consult with new clients in order to discover their needs and desires, and then fill them
Act as an intermediary between your client and potential buyers/sellers from beginning to end
Participate in open houses, networking activities, and the MLS to enhance your sales
Present purchase offers to sellers, and write purchase offers for buyers
Mentor new agents to help them understand how to take clients from an offer to the closing table
Consistently network and market to prospect for new customers within your sphere and from our lead program
Qualifications:
Must have an active NC Real Estate License
Self-motivated & goal-oriented
Willingness to learn the most current tools, systems, and technologies
Display a people-oriented, positive, and client-focused attitude
Serve as a committed advocate for clients and their goals
Display excellent verbal and written communication skills
Display persistence and diligence when working through challenging situations
Have passion for Real Estate and giving back to your community
About Company
Giving Tree Realty was recently honored to receive the coveted "Best Place to Work" award two years running! Tremendous opportunity to join a firm that is truly a family of caring individuals! We are a truly unique company whose values are based on a foundation of Giving Back to the community, which is why this year we won the award for Best Residential Real Estate Company!
Giving Tree Realty is one of the fastest-growing real estate firms in the Carolinas. We donate a portion of every real estate transaction to a local charity or non-profit organization. When you choose to work with us, you instantly become part of our good work.
Customer Experience Consultant - 100% Commission (TSG-20251204-017)
Sales associate and customer service job in Raleigh, NC
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Customer Success Consultant
Sales associate and customer service job in Raleigh, NC
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly.
**The Main Responsibilities**
+ Construct and implement **customer success plans,** driving customer value realization
+ **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives
+ Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates
+ Build **value-based relationships** with customers to optimize CS plays while leveraging self-service
+ Share **thought leadership** with customers based on needs resulting in strengthened customer trust
+ Identify and qualify **opportunities for expansion,** partnering closely with sales
+ Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits
+ Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins
**What We Look For in a Candidate**
+ Experience: 5+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience working with large and medium enterprise customers
+ Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$73,805 - $98,406 in these states: CO
$77,322 - $103,089 in these states: CA, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
**What to Expect Next**
Requisition #: 340973
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Customer Relations Specialist - Raleigh
Sales associate and customer service job in Raleigh, NC
Customer Relations Specialist
About Urbanex
Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to
providing superior service and building a culture of growth, development, and teamwork.
From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14
locations across the country. We're not just about eliminating pests; we're about building
relationships and exceeding customer expectations. Our technicians are friendly,
courteous, and always go the extra mile, as evidenced by our customer testimonials.
At Urbanex, people are our most valuable asset. We invest in training, offer career
development opportunities, and foster a supportive, inclusive work environment where
everyone can thrive. If you're looking to join a company that values its employees and is
committed to making a difference for our customers, Urbanex might be the perfect fit for
you!
Our Core Values
• Play Like a Champion: We choose resilience, positivity, and determination, even when
it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and
pursue excellence in every situation.
• Unwavering Character: We choose to do the right thing, regardless of the
consequences. We always show up wholeheartedly, embracing vulnerability and
inspiring others by being a good person.
• Commit to Better: We wake up every day with the relentless desire to become better.
We face adversity head-on and inspire others to relate to challenges as opportunities for
growth.
• Wholehearted Connection: We root for one another in success and failure. We build a
community where everyone feels seen, supported, and valued. We meet people where
they are and believe building bridges is better than burning them.
• Belief is Contagious: We rise up by inspiring hope, giving people the freedom to
explore the journey of growth, and rewarding those with the courage to act on their
infinite potential,
About the Role
As a Customer Relations Specialist, you'll be the first point of contact for our customers at
our Fort Worth branch, playing a vital role in ensuring their satisfaction and
contributing to the branch's success. You will be a customer advocate, addressing
concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously,
manage their time effectively, and prioritize a broad set of responsibilities. You will need to
be reliable, honest, hardworking, and maintain a high level of professionalism in all
interactions. Excellent communication skills, both written and verbal, are essential. This is
an in-office position.
Responsibilities
• Answer incoming calls with enthusiasm and professionalism.
• Schedule and reschedule service appointments, ensuring efficient routing and
technician availability.
• Process customer payments accurately and securely, maintaining detailed records
in our CRM system.
• Respond promptly and professionally to customer inquiries via phone, email, and
SMS.
• Proactively follow up with customers to ensure their satisfaction and address any
concerns.
• Educate customers about Urbanex's services, the importance of ongoing pest
control maintenance, and any available promotions.
• Collaborate with branch managers and technicians to coordinate service routes
and resolve customer issues efficiently.
• Handle customer retention tasks, including addressing concerns that might lead to
cancellations and proactively rescheduling appointments.
• Provide feedback to branch managers on customer trends and issues to help
improve service delivery and identify areas for growth.
• Assist branch managers with various tasks and projects as needed, demonstrating
flexibility and a willingness to support the team.
• Maintain accurate and up-to-date customer records in our CRM system.
Qualifications
• Strong customer service skills with a passion for helping others and resolving issues
effectively.
• Excellent verbal and written communication skills, with the ability to communicate
clearly and professionally.
• Exceptional organizational skills and the ability to manage multiple tasks
simultaneously, demonstrating strong time management and prioritization skills.
• Solid problem-solving abilities and a knack for finding creative solutions to
customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in
a fast-paced environment.
• Self-starter with the ability to work autonomously and take initiative.
• Adaptability and a willingness to learn new systems and processes.
• A positive attitude, strong work ethic, and a desire to contribute to a growing
company.
• Proficiency in basic computer skills, including data entry and Microsoft Office Suite.
• Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but
not required (we'll train you!).
• Must be reliable, honest, and able to maintain a high degree of professionalism at
all times.
• Must pass a background check and credit check due to the handling of customer
payments.
What We Offer
• Competitive pay ranging from $16 to $22 per hour, based on experience.
•Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off!
• Opportunity to work in a fast-growing company with a strong focus on employee
development.
• A supportive, team-oriented work environment where your contributions are valued.
• The chance to make a real difference in the lives of our customers by helping them
create a pest-free environment.
Why Urbanex?
Working at Urbanex means being part of a team that's passionate about protecting our
customers' homes and businesses from pests. It means having the opportunity to grow
your skills and advance your career in a supportive and dynamic environment. It means
making a difference in your community, one satisfied customer at a time.
Candidates must be willing to complete a background check for this position
Automotive Customer Service Advisor - 2719
Sales associate and customer service job in Raleigh, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Entry Level Sales Customer Representative
Sales associate and customer service job in Raleigh, NC
Reimagine Your Lifestyle, Build a Career with Freedom and Purpose! Ready for a career that rewards your drive and gives you real work-life balance? We offer a 3-4 day schedule, unlimited earning potential, and all-expenses-paid travel incentives, all while working primarily from home. We're seeking Sales Customer Representatives who want flexibility, independence, and impact.
What You'll Do
Work with warm, pre-qualified leads, no cold calls.
Conduct financial assessments and present tailored solutions in Life Insurance, IUL, and Annuities.
Meet clients via Zoom, phone, or locally to guide them through clear, confident decisions.
Build strong relationships and stay organized using advanced CRM tools.
Why You'll Love It
Unlimited commissions. your income matches your effort.
3-4 day workweek with remote flexibility.
All-paid travel incentives for top performers.
Training and mentorship to help you succeed fast.
Supportive, growth-minded team culture.
Benefit options available, including life insurance and healthcare.
Who You Are
Professional communicator and relationship builder.
Self-motivated and results-driven.
Passionate about helping others achieve financial confidence.
Local candidate open to occasional in-person client meetings.
Additional Details
This is a commission-based 1099 position offering the freedom of self-employment with the backing of an established organization. Your success determines your earnings and there's no limit to how far you can go.
Auto-ApplyCustomer Service Advisor
Sales associate and customer service job in Danville, VA
Job Description
A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile.
Advisor Job Responsibilities and Duties:
· Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs
· Calculate and provide customer with an estimate of work to be performed
· Explain process to clients so they understand what to expect and when their automotive will be repaired in time
· Record information gathered from each visit in our customer system
· Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers
· Consistent training on new services and products to offer customers
· Computer based training required, followed by one on one role play training and customer interaction training
· Professional appearance is always a must for this position
Inside Sales
Sales associate and customer service job in Durham, NC
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
We are a relaxed, casual group of people, but we consistently work.
During your first 2-3 weeks, you will get to know our team, learn about our business, become familiar with our software, and get the basics on our scheduling and pricing. Youll also have the chance to practice handling conversations until youre comfortable working on your own.
After youre trained, you will each day:
Call companies whose sign or lights need repair
Ask for the person who is responsible
Record their contact information
Ask if they need our help
Explain what we can do
Answer their questions using your expertise (well train you ahead of time)
Coordinate the needed repairs
Follow-up via phone or email when needed
If youre the kind of person who enjoys steadily working at an even pace, and one who is comfortable with repetition of tasks, youll love this job.
Total Compensation: $55,000.00 - $75,000.00 per year
*** Please note: this compensation includes performance based bonuses. Strong performers earn over $90,000. ***
Application Question(s):
Do you have good written communication skills for email?
Do you speak on the phone with a pleasant and friendly tone? (Ask a friend if you're not sure.)
Work Location: In person
Sales and Customer Acquisition Representative
Sales associate and customer service job in Wake Forest, NC
PantherForge, Inc., a fast-growing Sales and Business Development firm in Raleigh, is seeking a driven individual to join as a Sales and Customer Acquisition Representative. This is a hands-on opportunity to lead local market expansion, gain experience in customer acquisition, and launch a rewarding career by connecting clients to essential internet, voice, and entertainment services.
As a Sales and Customer Acquisition Representative, you'll master direct sales strategies and telecom product expertise through intensive training. This Sales and Customer Acquisition Representative role focuses on driving business growth by generating leads, delivering persuasive presentations, and closing deals, ensuring seamless onboarding for new customers.
Role Requirements For A Sales and Customer Acquisition Representative:
Participate in advanced training covering direct sales strategies, customer acquisition tactics, and product expertise in telecommunications
Proactively connect with residential consumers through targeted sales outreach in assigned territories
Conduct personalized consultations to uncover customer needs and position tailored solutions that deliver value
Deliver compelling presentations, overcome objections, and close new accounts with confidence and professionalism
Manage the enrollment process end-to-end, ensuring accurate documentation and a seamless customer experience
Consistently meet or exceed acquisition goals while maintaining detailed CRM records of leads and new accounts
Join ongoing sales coaching, market briefings, and training to sharpen skills and stay ahead of industry trends
What's In It For Our Sales And Customer Acquisition Representative?
Drive customer growth and expand market share for essential telecom services with results you can see
Build expertise in direct sales, negotiation, lead generation, and acquisition strategies valued across industries
Access clear career pathways into advanced sales, business development, and leadership roles
Thrive in a competitive, goal-oriented culture that supports growth and celebrates success
Gain hands-on experience in customer acquisition and market development-essential for a thriving sales career
Receive personalized coaching from experienced sales leaders invested in your success
Qualities That Set You Apart As A Sales And Customer Acquisition Representative:
You possess an undeniable drive to win and excel in a direct sales environment
You're a natural hunter, always seeking new opportunities and challenges
You have exceptional persuasive communication skills and can influence decisions effectively
You thrive on exceeding targets and are motivated by aggressive goals
You're incredibly resilient, turning challenges into opportunities for growth
You're a strategic thinker who can identify and capitalize on new market segments
You maintain a high level of energy and enthusiasm in every direct interaction
Your earning potential is directly tied to your performance, with no limits placed on commissions. Compensation estimates are based on what typical annual commission compensation is earned in the role.
Auto-ApplyInside Sales Associate (T)
Sales associate and customer service job in Raleigh, NC
Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for, headquartered in Dallas, Texas. PCI partners with colleges, universities, service organizations, social clubs, high schools, and other organizations to meaningfully engage their alumni and members. We build affinity, strengthen community, and create lasting relationships through accurate data collection, alumni and membership directories, Oral History publications, branded merchandise, and innovative fundraising programs.
Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don't just strengthen connections - we capture, curate, and preserve the world's stories.
Inside Sales Associates Job Description
We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance!
What you bring:
A love for sales and a positive, challenge-driven mindset.
Resilience, dedication to excellence, and a results-oriented approach.
Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners.
Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call.
Strong keyboarding, spelling, and attention to detail.
Your authentic self and personality - we're hiring you for YOU!
How we differ from other Contact Centers:
Our Culture! At PCI, we don't just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant's Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that's purpose-driven, as it is fun, we want to meet you!
Inside Sales Responsibilities:
Inbound and Outbound Calls:
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression.
Client Engagement:
Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability.
Sales Processes:
Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures.
Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection.
Close with confidence - tackle objections, deliver strong rebuttals, and ensure every client walks away impressed.
Coaching and Training:
Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices.
Independent Sales Activities:
Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required.
Feedback Loop:
Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas.
Accountability and Attendance:
Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow.
Requirements
Requirements for Inside Sales Associates
This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA.
Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred).
Minimum High School Degree or Equivalent.
Must complete a background check within 48 hours of receiving an offer.
Must complete a reference check (3 professional references needed).
Must have a quiet workspace: Free of disruptions for professional call handling.
Experience preferred in making high-volume sales calls.
Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Technical Requirements:
Must have hard-wired Internet Connection: We are unable to work off Wi-Fi.
Must have a Download speed above 10/Upload Speed above 5.
Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally.
Desktop Equipment provided: You must work off our equipment.
Physical Requirements:
Must be able to sit for long periods of time.
Inside Sales Associates Pay Rate and Schedule:
Rate of pay: $16 per hour + uncapped commission.
Average Associates earn $40K to $45K per year!
Top Performers earn $45K plus per year!
Must be able to work any 8-hour shift between 8 am CST and 8 pm CST.
Scheduled one-hour lunch and two 15-minute breaks daily.
Monday - Friday, offering full-time shifts only.
One to two Saturdays per quarter (about one to two Saturdays every three months).
Benefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more!
Additional Company Awards
Texas
Great Place to Work: (2 consecutive years)
Best Companies to Work for in Texas (6 consecutive years)
Top 100 Places to Work: Dallas Morning News (7 consecutive years)
Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years)
Top 100 Places to Work: San Antonio Express-News (2 consecutive years)
San Antonio Business Journal: Best Places to Work (3 consecutive years)
Virginia
Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years)
Virginia Business: Best Places to Work (3 consecutive years)
Arkansas
Arkansas Business: Best Places to Work (2 consecutive years)
National
Intl. Customer Management Institute (ICMI) - 2021
Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards
Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com
Learn more about PCI ****************************
PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check.
#ZR
***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***
Call Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts
Sales associate and customer service job in Greensboro, NC
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success.
This role will pay an hourly rate of $16.00.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
Steven Tanger Center for the Performing Arts is a state-of-the-art facility with a seating capacity of approximately 3,000. The venue is located in downtown Greensboro at 300 N. Elm Street. A $94M, state-of-the-art facility that has transformed downtown Greensboro NC, the Steven Tanger Center for the Performing Arts venue is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows and all types of family entertainment. The Tanger Center is celebrating its 5-year Anniversary and has hosted hundreds of thousands of patrons, thousands of events and performances. Presented with partners Nederlander and Professional Facilities Management (PFM), the First Bank Broadway Series is one of the nation's top-selling one-week Broadway series with over 15,000 Season Seat Members.
Responsibilities
Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally.
Predominantly assisting Season Subscribers with exchanges and add-ons.
Providing accurate information about products, services, and policies.
Troubleshooting and resolving customer issues efficiently and effectively.
Handling customer complaints, escalating complex issues to supervisors when necessary.
Maintaining detailed and accurate records of customer interactions and transactions.
Following up with customers to ensure their issues are resolved to their satisfaction.
Continuously updating knowledge of company products, services, and processes.
Collaborating with team members to improve overall customer service.
Operating and managing a multiline phone console, routing, and screening calls.
Providing exceptional customer service to clients.
Perform other duties and responsibilities as assigned.
Qualifications
Knowledge of Ticketmaster Host and Archtics, preferred.
6 months to 1 year of experience in customer service related position, preferred.
Must be able to function in a fast paced, high-pressure environment.
Must have a high level of basic computer and email skills.
Ability to interact with a diverse group of guests in a friendly and positive manner.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Possess strong interpersonal and communication skills.
Ability to work both independently and as part of a team.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyInside Sales Associate II
Sales associate and customer service job in Greensboro, NC
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities.
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers
Identify opportunities and convert customer purchases from competition
Manage all existing accounts through steady communication using Customer Database
Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
Educate customers about new products and product lines by keeping abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers
Explain features and advantages to customers in entire non-technical terms
Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned
YOU MUST HAVE:
1 year of Sales Experience
Excellent verbal and written communication skills
Computer literacy skills - Basic Knowledge to Operate Microsoft Office
Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
Knowledge of Customer Relationship Management Tools
Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
Prior distribution experience
Excellent Negotiation Skills
Ability to work as part of a team and autonomously
Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHAT'S IN IT FOR YOU:
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
Four weeks parental leave without using vacation time
Team Member discounts on company products and other retail/service providers
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-JS1
Auto-ApplyExperienced Real Estate Salesperson
Sales associate and customer service job in Greensboro, NC
Job Description
Our team is looking for self-motivated, ambitious Sales Agents to join us! We want to help YOU build your career! We pride ourselves on providing proven systems to our agents that will ensure their success. This rewarding, full-time position provides agents with a fantastic opportunity to do what they love, which is helping clients find and buy the home of their dreams!
Our fast-growing team has lots of leads! We need sales agents to help us handle those leads. We provide a comprehensive training program as well as excellent marketing tools and administrative support. If you are interested in making more money, having a flexible schedule, and working in a fun, inviting atmosphere, then you should apply today!
Compensation:
$70,000 - $190,000 yearly
Responsibilities:
Rigorously prospect for new business by following up with leads in your pipeline to ensure sales growth
Consult with buyer and seller clients to hone in their home wants and needs and close the deal
Consistent lead follow-up to grow the sales pipeline
Nurture relationships that connect with our clients to generate more sales
Keep up with local knowledge to answer questions clients may have about potential homes and the surrounding community
Qualifications:
A successful and proven sales history is preferred
Tech savvy
Great communication and social skills
Organized and manages time effectively
Self-motivation and drive
About Company
Giving Tree Realty was recently honored to receive the coveted "Best Place to Work" award two years running! Tremendous opportunity to join a firm that is truly a family of caring individuals! We are a truly unique company whose values are based on a foundation of Giving Back to the community, which is why this year we won the award for Best Residential Real Estate Company!
Giving Tree Realty is one of the fastest-growing real estate firms in the Carolinas. We donate a portion of every real estate transaction to a local charity or non-profit organization. When you choose to work with us, you instantly become part of our good work.
Customer Relations Specialist - Raleigh
Sales associate and customer service job in Raleigh, NC
Job Description
Customer Relations Specialist
About Urbanex
Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to
providing superior service and building a culture of growth, development, and teamwork.
From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14
locations across the country. We're not just about eliminating pests; we're about building
relationships and exceeding customer expectations. Our technicians are friendly,
courteous, and always go the extra mile, as evidenced by our customer testimonials.
At Urbanex, people are our most valuable asset. We invest in training, offer career
development opportunities, and foster a supportive, inclusive work environment where
everyone can thrive. If you're looking to join a company that values its employees and is
committed to making a difference for our customers, Urbanex might be the perfect fit for
you!
Our Core Values
• Play Like a Champion: We choose resilience, positivity, and determination, even when
it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and
pursue excellence in every situation.
• Unwavering Character: We choose to do the right thing, regardless of the
consequences. We always show up wholeheartedly, embracing vulnerability and
inspiring others by being a good person.
• Commit to Better: We wake up every day with the relentless desire to become better.
We face adversity head-on and inspire others to relate to challenges as opportunities for
growth.
• Wholehearted Connection: We root for one another in success and failure. We build a
community where everyone feels seen, supported, and valued. We meet people where
they are and believe building bridges is better than burning them.
• Belief is Contagious: We rise up by inspiring hope, giving people the freedom to
explore the journey of growth, and rewarding those with the courage to act on their
infinite potential,
About the Role
As a Customer Relations Specialist, you'll be the first point of contact for our customers at
our Fort Worth branch, playing a vital role in ensuring their satisfaction and
contributing to the branch's success. You will be a customer advocate, addressing
concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously,
manage their time effectively, and prioritize a broad set of responsibilities. You will need to
be reliable, honest, hardworking, and maintain a high level of professionalism in all
interactions. Excellent communication skills, both written and verbal, are essential. This is
an in-office position.
Responsibilities
• Answer incoming calls with enthusiasm and professionalism.
• Schedule and reschedule service appointments, ensuring efficient routing and
technician availability.
• Process customer payments accurately and securely, maintaining detailed records
in our CRM system.
• Respond promptly and professionally to customer inquiries via phone, email, and
SMS.
• Proactively follow up with customers to ensure their satisfaction and address any
concerns.
• Educate customers about Urbanex's services, the importance of ongoing pest
control maintenance, and any available promotions.
• Collaborate with branch managers and technicians to coordinate service routes
and resolve customer issues efficiently.
• Handle customer retention tasks, including addressing concerns that might lead to
cancellations and proactively rescheduling appointments.
• Provide feedback to branch managers on customer trends and issues to help
improve service delivery and identify areas for growth.
• Assist branch managers with various tasks and projects as needed, demonstrating
flexibility and a willingness to support the team.
• Maintain accurate and up-to-date customer records in our CRM system.
Qualifications
• Strong customer service skills with a passion for helping others and resolving issues
effectively.
• Excellent verbal and written communication skills, with the ability to communicate
clearly and professionally.
• Exceptional organizational skills and the ability to manage multiple tasks
simultaneously, demonstrating strong time management and prioritization skills.
• Solid problem-solving abilities and a knack for finding creative solutions to
customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in
a fast-paced environment.
• Self-starter with the ability to work autonomously and take initiative.
• Adaptability and a willingness to learn new systems and processes.
• A positive attitude, strong work ethic, and a desire to contribute to a growing
company.
• Proficiency in basic computer skills, including data entry and Microsoft Office Suite.
• Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but
not required (we'll train you!).
• Must be reliable, honest, and able to maintain a high degree of professionalism at
all times.
• Must pass a background check and credit check due to the handling of customer
payments.
What We Offer
• Competitive pay ranging from $16 to $22 per hour, based on experience.
•Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off!
• Opportunity to work in a fast-growing company with a strong focus on employee
development.
• A supportive, team-oriented work environment where your contributions are valued.
• The chance to make a real difference in the lives of our customers by helping them
create a pest-free environment.
Why Urbanex?
Working at Urbanex means being part of a team that's passionate about protecting our
customers' homes and businesses from pests. It means having the opportunity to grow
your skills and advance your career in a supportive and dynamic environment. It means
making a difference in your community, one satisfied customer at a time.
Candidates must be willing to complete a background check for this position
Automotive Customer Service Advisor - 2775
Sales associate and customer service job in Greensboro, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Call Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts
Sales associate and customer service job in Greensboro, NC
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success.
This role will pay an hourly rate of $16.00.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally.
Predominantly assisting Season Subscribers with exchanges and add-ons.
Providing accurate information about products, services, and policies.
Troubleshooting and resolving customer issues efficiently and effectively.
Handling customer complaints, escalating complex issues to supervisors when necessary.
Maintaining detailed and accurate records of customer interactions and transactions.
Following up with customers to ensure their issues are resolved to their satisfaction.
Continuously updating knowledge of company products, services, and processes.
Collaborating with team members to improve overall customer service.
Operating and managing a multiline phone console, routing, and screening calls.
Providing exceptional customer service to clients.
Perform other duties and responsibilities as assigned.
Qualifications
Knowledge of Ticketmaster Host and Archtics, preferred.
6 months to 1 year of experience in customer service related position, preferred.
Must be able to function in a fast paced, high-pressure environment.
Must have a high level of basic computer and email skills.
Ability to interact with a diverse group of guests in a friendly and positive manner.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Possess strong interpersonal and communication skills.
Ability to work both independently and as part of a team.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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