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  • Salesperson

    Pasha Fine Jewelry

    Sales associate and customer service job in Manhattan Beach, CA

    Fine Jewelry Sales Associate - Manhattan Beach, CA Our privately owned fine jewelry store has been a part of the Manhattan Beach community for 15 years. We specialize in gold and diamond jewelry, custom designs, and engagement rings, offering our clients timeless pieces and personalized service. We are seeking a passionate, customer-focused Sales Associate to join our team and grow with us. Primary Duties Develop authentic relationships with customers by understanding their needs and making thoughtful product recommendations Create memorable in-store experiences that reflect the luxury and personal nature of fine jewelry Cultivate in-depth knowledge of our collections and provide detailed product features, benefits, and education to clients Assist clients with custom design and engagement ring selections, guiding them through the process with care and expertise Maintain accurate customer information and follow up to build long-term client relationships Inspect, clean, and advise on jewelry care and repairs Required Minimum Qualifications Goal-oriented and sales-driven, with a passion for exceeding expectations Enthusiastic, collaborative, and aligned with our core values of integrity, craftsmanship, and personalized service Strong attention to detail and commitment to outstanding customer service Excellent communication skills-listening, written, and verbal; must be fluent in English Flexibility to work weekends, evenings, and holidays as needed Minimum of 2-3 years of selling experience in luxury retail, ideally in fine jewelry or watches This is a salary + commission role.
    $46k-111k yearly est. 2d ago
  • Customer Experience (CX) Specialist

    CJ Olive Young USA 4.3company rating

    Sales associate and customer service job in Los Angeles, CA

    [JD] CX Specialist Employment Type: Full-time, Exempt Pay Range: $70,000 - $85,000/year + Eligible for annual performance-based bonus Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Days, Monthly Team Building Budget and more! About Us CJ Olive Young introduced the first Korean Health & Beauty store in 1999, pioneering the industry and becoming Korea's No. 1 Health & Beauty store. With over 1,390 stores across Korea and a global network reaching 150 countries, OLIVE YOUNG is now evolving into a Global Lifestyle Platform that brings the best of Health & Beauty to customers worldwide. CJ Olive Young USA, Inc. is a dynamic Health & Beauty retailer specializing in skincare and cosmetics in North America! As we expand, we are also curating a selection of local U.S. beauty brands, bringing innovative and high-quality products to our customers. Job Summary We are seeking a Customer Experience (CX) Specialist to enhance the overall shopping experience for our customers. This role will focus on customer service operations, claims handling, feedback analysis, and experience optimization across various retail channels. The ideal candidate is passionate about beauty, understands customer needs, and can create strategies to improve customer satisfaction and loyalty. What You'll Do Oversee and manage customer service operations across online and offline retail channels Handle customer inquiries, complaints, and claims, ensuring prompt resolution and customer satisfaction Analyze customer feedback and data to identify areas for improvement in the shopping experience Develop and implement customer engagement strategies, including loyalty programs and personalized services Work closely with the marketing, sales, and store operations teams to align customer experience initiatives Train and support retail staff to ensure consistent and high-quality customer interactions Collaborate with HQ and cross-functional teams to enhance the overall brand experience Monitor and report on customer satisfaction KPIs and recommend improvements Qualifications Bachelor's degree in Business, Marketing, Communications, Retail Management, or a related field 4+ years of experience in customer experience, customer service, or retail operations, preferably in the beauty industry Strong problem-solving and communication skills, with a customer-first mindset Ability to analyze data and implement customer-centric solutions Experience working with customer experience management tools and service platforms Ability to multitask and work in a fast-paced retail environment Solid understanding of consumer protection laws and hands-on experience in developing or managing customer-related policies Preferred Qualifications Experience in beauty, cosmetics, or skincare retail. Familiarity with e-commerce and omnichannel customer service strategies. Bilingual in English and Korean is a plus.
    $70k-85k yearly 3d ago
  • Retail Sales Associate

    Spinelli Kilcollin

    Sales associate and customer service job in Los Angeles, CA

    Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview Spinelli Kilcollin is seeking a dynamic Retail Sales Associate for its Los Angeles store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, demonstrating product expertise, and delivering exceptional customer service. The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewelry industry. This individual has luxury sales experience and is comfortable working with sales goals to achieve success. This in-person role requires an engaging presence on the sales floor where exceptional customer service is paramount and tuning into the client's needs to deliver exemplary service throughout the whole sales cycle is essential. This role reports directly to the Store Manager and works closely with other Retail team members, as well as the Operations team. This position is based at our Melrose Hill retail store and requires flexibility to work evenings, weekends, and holidays based on business needs. Responsibilities include: Delivering excellent customer service and building strong relationships Facilitating private client appointments Following up on all potential leads through client communication via email, text, and phone calls Driving business to meet sales goals to achieve monthly targets Collaborating with Design Department for customization requests Process sales using the appropriate sales channels Ensuring accurate sales data recording for monthly reporting purposes Actively use our CRM for client outreach, following up with customers regularly to cultivate client relationships Upholding exemplary visual standards throughout the store Who you are: Based in the Los Angeles Metropolitan area Approachable and friendly team-player, ready to join our quickly growing team! Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency Attention to detail and flexibility are key traits to the success of this role Demonstrates a strong work ethic, high energy level, and a collaborative, team-oriented approach Availability to work nights, weekends, and holidays to support retail events and meet demand Knowledge of fine jewelry (metals, diamonds, gemstones, care and maintenance) Minimum of two years retail sales experience, preferably in fine jewelry or an adjacent luxury market Compensation: Base salary range is $55,000 to $65,000 commensurate with experience, plus commission on sales. Perks & Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance To apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
    $55k-65k yearly 1d ago
  • Customer Experience Associate, CX2

    Wolf & Shepherd 3.6company rating

    Sales associate and customer service job in El Segundo, CA

    Title: Customer Experience Associate, CX2 Reports to: Customer Experience Manager WHO WE ARE Wolf & Shepherd is designed to equip professionals to win in all aspects of their lives through comfortable fashionable footwear. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can't have modern technology comforts. WHAT WE NEED We are looking for a Customer Experience Associate, CX2 to assist in the all-important responsibilities of caring for our customers' needs, managing partners, building customer loyalty, and representing the brand. This role will be responsible for providing exceptional customer service while maximizing revenue within our sales environment. JOB TYPE This is a full-time, nonexempt position. TASKS & RESPONSIBILITIES Your responsibilities are inclusive of the following but are not limited to: Expertly address questions via phone, email and chat providing answers that are quick and easy to understand Assist Management in policy updates for the department based on current business needs Support the Customer Experience Associates during the department manager's absence Support management in process execution to monitor orders, inventory, return and exchanges Support department in addressing functionality issues and implementing process improvements Engage with customers by email, phone, and chat to answer product questions, resolve ordering issues, or to provide sizing guidance. Adopt the Wolf & Shepherd's voice and tone to convey our brand and personality, and ensure a pleasant customer experience. Collaborate with the Team to streamline our customer service processes and policies to ensure continuous improvement. Communicate customer feedback and insights to Management, to better understand trends and customer preferences. SKILLS & EXPERIENCE Must be highly organized with strong attention to detail. Strong verbal and written communication skills. Ability to maintain a friendly and professional demeanor in a fast paced environment. Must be knowledgeable and adhere to rules and regulations, while maintaining a kind and accommodating attitude. REQUIREMENTS & QUALIFICATIONS Minimum of 3 years of direct customer experience work. Strong knowledge of Excel, Shopify, Zendesk Strong interpersonal and communications skills, and independent work ethic. Excellent time management skills and organizational abilities. A positive, outgoing, high energy and entrepreneurial personality. PERKS & BENEFITS We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, benefits, and a competitive compensation package. Health, vision, and dental benefits program 401(k) plan Paid time off Sick pay Frequent free meals and snacks and company-sponsored gatherings Wolf & Shepherd shoes and more
    $20k-33k yearly est. 22h ago
  • Luxury Sales Associate

    24 Seven Talent 4.5company rating

    Sales associate and customer service job in Costa Mesa, CA

    Job Title: Sales Associate - Luxury Boutique Compensation: $27/hr + Bonus Hours: Full-time, 40 hours/week Availability: Must have full open availability A high-end luxury boutique at South Coast Plaza is seeking a polished, service-driven Sales Associate to join their team. This role is ideal for someone personable, professional, and passionate about delivering an elevated client experience within a women's luxury retail environment. Responsibilities: Provide exceptional client service and maintain strong product knowledge Support clients with styling, fit guidance, and personalized experience Drive sales while maintaining brand standards Replenish and maintain sales floor presentation Assist with fitting rooms and support a women's clientele Collaborate with the team to meet and exceed boutique goals Requirements: Prior luxury or premium retail experience preferred Professional, polished, and client-focused Comfortable supporting a women's luxury boutique environment Must have open availability, including weekends and holidays Strong communication skills and a team-oriented mindset
    $27 hourly 3d ago
  • Sales Advisor - South Coast Plaza

    Topologie

    Sales associate and customer service job in Costa Mesa, CA

    What's the role about? As a Seasonal Sales Associate at Topologie, you will play a vital role in delivering an outstanding customer experience at our South Coast Plaza Mall store. You will assist in daily operations, support the sales team, and help maintain a welcoming atmosphere for both customers and fellow team members. What you'll be doing? Customer Experience: • Provide exceptional service to create memorable shopping experiences for every customer • Assist in resolving customer inquiries and issues with professionalism and empathy Sales & Performance: • Support the sales team in achieving store targets and driving sales through effective service • Engage with customers to promote products and enhance their shopping experience Store Operations: • Assist in daily store operations, including inventory management and visual merchandising • Help maintain the store's presentation to the highest standards, ensuring product displays are organized and appealing • Participate in regular inventory checks and assist with stock management. What you'll ideally bring to the role: • Retail Experience: Previous experience in retail or customer service is preferred • Customer Focused: A strong commitment to providing outstanding customer service • Organizational Skills: Ability to manage multiple tasks while paying attention to detail • Adaptability: Comfort in a fast-paced, ever-changing retail environment • Design Passion: Genuine interest in lifestyle and design, with an eye for presentation • Team Player: Strong communication skills and a positive attitude. Required Experience & Skills: Strong communication skills and ability to build rapport with diverse teams and customers. Passionate about customer experience, brand storytelling, and community engagement. Comfortable working in a start-up environment and flexible with evolving responsibilities. Ability to occasionally lift and move up to 30 lbs as part of daily store operations. Eligibility to work in US Compensation & Benefits: Base Salary: $19-22 per hour Sales commission structure Employee product allowance and discount
    $19-22 hourly 2d ago
  • Salesperson

    Contempo Floor Coverings, Inc. 3.4company rating

    Sales associate and customer service job in Los Angeles, CA

    Contempo Floor Coverings is a trusted leader in the flooring industry, delivering exceptional design-forward solutions to architects, interior designers, builders, and homeowners. With nearly five decades of experience and two Los Angeles showrooms, we're driven by a passion for high-quality products, outstanding service, and meaningful relationships. We're looking for a Showroom Sales & Design Consultant to join our team. This role is ideal for someone with a strong design sensibility who enjoys working directly with clients in a showroom environment. You'll guide customers through flooring and textile options, provide creative recommendations, and ensure they feel confident in their selections. What You'll Do Support Clients in the Showroom: Welcome walk-in customers, listen carefully to their needs, and recommend flooring, carpet, rugs that align with their vision. Provide Design Guidance: Assist clients in visualizing how various products, textures, and finishes will integrate into their space. Prepare Quotes & Proposals: Translate design conversations into clear, professional proposals, ensuring accuracy and attention to detail. Coordinate Projects: Work with our operations and installation teams to ensure a smooth customer experience from selection to completion. Stay Current: Keep up-to-date with our products, design trends, and materials to offer informed and stylish recommendations. Build Relationships: Develop lasting connections with homeowners, designers, and trade professionals who visit the showroom. Requirements Experience in Interior Design or Related Field: Formal design education or hands-on showroom/design sales experience. Proven Sales Ability: At least 2-3 years of retail, showroom, or design sales experience with measurable results. Customer-Facing Skills: Comfortable engaging with walk-in clients and trade professionals; excellent presentation and communication skills. Technical Knowledge: Proficiency with Microsoft Office; familiarity with CRM systems or estimating software preferred. Organizational Strength: Ability to manage multiple clients/projects simultaneously with attention to detail. Availability: Ability to work showroom hours, including some Saturdays. Professional Appearance & Demeanor: A polished presence that reflects our design-forward brand.
    $66k-154k yearly est. 4d ago
  • Customer Service Representative

    Insight Global

    Sales associate and customer service job in Beverly Hills, CA

    An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. MUST HAVES: HS Diploma 2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians Proficient in EHR/EMR software 2+ years experience scheduling patient appointments for multiple physicians 40+ WPM typing speed PLUSES: Proficient in Epic software Experience verifying insurances Basic experience with Excel and standard workbooks Experience with Genesis phone system Compensation: $24/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $24 hourly 1d ago
  • Wholesale Customer Service Representative

    Rails 3.8company rating

    Sales associate and customer service job in Los Angeles, CA

    Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: Rails is looking for a Wholesale Customer Service Representative with a proven ability to consistently deliver excellent customer service to boutique clients and find creative solutions to all customer issues. Key Responsibilities: Managing customer inquiries, primarily from RAILS' boutique clients Contacting domestic accounts for shipping approvals, order statuses, and adjustments Tracking inventory for OTS orders and allocating inventory to accounts Building and maintaining strong relationships with RAILS' wholesale accounts and account executives Consistently providing excellent customer service Troubleshooting and resolving problems in a timely manner Reviewing return and exchange requests Working cross functionally with other departments across the organization as needed to resolve client issues Additional responsibilities as required Requirements: Minimum 1 year of experience providing customer service, primarily for wholesale customers Apparel industry experience Experience with NetSuite a plus Excellent verbal and written communication skills - must be able to maintain consistent and organized communication with customers and sales staff Strong computer skills - intermediate Microsoft Office and Google experience at a minimum; must be able to work in an ERP system, and export/create/manipulate data in Excel formats Customer centric with positive attitude at all times Independent and driven for personal and professional success Ability to work successfully in both a group setting and independently Creative thinker who is organized and efficient
    $32k-41k yearly est. 22h ago
  • Retail Sales Associate

    John Elliott

    Sales associate and customer service job in Los Angeles, CA

    JOHN ELLIOTT John Elliott is a fashion brand located in Los Angeles, California. We design and produce modern and aspirational apparel. We sell to consumers on our website and (soon) in our first retail location, and we sell to wholesale partners around the world. We show in New York and in Paris, and we pride ourselves on quality, customer experience, and style. The Retail Sales Associate reports to the Retail Store Manager and is responsible for actively contributing to store sales by providing remarkable service to all internal and external clients, supporting the management team and representing the Company brand and image. JOB DESCRIPTION Provide impeccable service to our clients and be a true ambassador of the brand. Drive and exceed individual goals by ensuring the highest level of Customer Service and quality of sales. Maintain an active, accurate, neat and organized client book. Contact clients regularly and provide appropriate follow-up on all sales or client requests in order to continually build productive long-term relationships. Assist in merchandising and maintenance of the shop floor. ABOUT YOU 3+ years of Luxury Retail Experience. Exceptional organizational skills, follow through and attention to detail. Strong problem solving attitude. Able to assess priorities, meet deadlines and work under pressure. Collaborative spirit and proactive attitude. Excellent written and verbal communication skills.
    $28k-44k yearly est. 4d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Sales associate and customer service job in Ontario, CA

    The salary range for this role is $17.50 to $18.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $17.5-18.5 hourly 1d ago
  • Sales Specialist

    Tudor Watch

    Sales associate and customer service job in Los Angeles, CA

    Join an esteemed luxury retailer located at Century City among others, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe. Position Overview: We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele. Essential Duties & Responsibilities: Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications. Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements. Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals. Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations. Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation. Qualifications: Minimum of 1 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets. Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings. Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients. Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else. Highly organized with the ability to multitask in a fast-paced retail environment. Professional appearance and demeanor, reflecting the luxury standards of our brand. Benefits: Competitive salary commensurate with experience, plus commission and performance-based incentives. Health and wellness benefits package, including medical, dental, and vision coverage. Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
    $49k-96k yearly est. 22h ago
  • Sales Support Associate

    Tom Ford Fashion 4.8company rating

    Sales associate and customer service job in Beverly Hills, CA

    JOB TITLE: Sales Support Associate REPORTS TO: General Manager Job Purpose: The Sales Support Associate assists the store, client, and operational functions related to service, merchandise, facilities and logistics. The Sales Support Associate is responsible for processing all point-of-sale transactions with accuracy and efficiency as well as for maintaining the sales floor to ensure that clients experience a smooth and seamless shopping experience in alignment with TOM FORD FASHION standards. Tasks & Responsibilities: Actively communicate customer, product, and other store information within the store team to ensure customer and business needs are met. Conduct all transactions accurately and efficiently, including sales, returns, exchanges and intra-store transfers; adhere to company protocols when handling transfers, damages, and returns. Maintain the sales floor, run product and clean fitting rooms, back stock as needed to ensure that the store presents a welcoming environment for clients at all times. Assess the floor to maintain product levels; partner with the stock teams to replenish the selling floor in a timely manner, coordinate with sales associates and visual merchandisers to ensure displays are always full and attractive. Greet clients, partner with sales staff and store leadership to assist clients as needed. Answer phone calls and emails; partner with store leadership, sales, and store operations team to address all client inquiries. Ensure the cash wrap area is properly stocked with store supplies at all times. Locate and prepare products for client appointments and special events as needed. Assist sales staff with client appointments to ensure top service and to drive sales revenue. Follow procedures to prevent shrinkage and loss, including accurate tracking and secure handling of merchandise. Skills, Competencies & Requirements: 2-3 years of experience in a luxury retail environment Highly detail-oriented with strong organizational skills. Proficient in digital systems including POS and inventory tools. Ability to multitask in a fast-paced environment. Excellent written and verbal communication skills. Customer-centric and collaborative mindset. Ability to lift or carry (pushing/pulling) up to 25 pounds (or more). Ability to bend, stoop, reach or squat to handle and stock merchandise. Ability to stand or walk for long periods (up to 4-6 hours).
    $28k-33k yearly est. 1d ago
  • SALES ASSOCIATE - THOUSAND OAKS - 144

    Ace Hardware 4.3company rating

    Sales associate and customer service job in Thousand Oaks, CA

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities. Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION Showing our love for the work we do, our customers, and our associates. RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY An authentic commitment to moral and ethical behavior. TEAMWORK Together we can achieve extraordinary things. EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $17.00 For a full list of benefits and open positions, please visit us at: ***************************************************************** Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $25k-35k yearly est. 22h ago
  • Licensed Insurance Customer Service

    Afshin Cohen-State Farm Agency

    Sales associate and customer service job in Beverly Hills, CA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Please submit your resume and we will follow up with the next steps. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $75k-164k yearly est. 5d ago
  • General Customer Service Job Family $17.87 -$20.00

    Jons Marketplace 4.5company rating

    Sales associate and customer service job in Los Angeles, CA

    Jons Marketplace currently has positions available in the General Customer Service job family. The General Customer Service job family has several customer service positions with the primary focus on following Jons Marketplace customer service standards, safety guidelines and supporting all company policies applicable to the position. Any of the following positions may be available: Floral Clerk, Frozen Food Clerk, Grocery Clerk, Non-Foods Clerk, Produce Clerk, Tortilla Department Clerk, Service Deli Counter Clerk, Customer Service Booth Person, Hot Foodsand Scan File Clerk. The employer will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles'Fair Chance Initiative for Hiring Ordinance.
    $44k-65k yearly est. 60d+ ago
  • Restaurant Reservationist

    Dorchester Collection

    Sales associate and customer service job in Beverly Hills, CA

    Who we are Our Hotels We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process. EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act. Reference 2025-5906 Hotel The Beverly Hills Hotel Division & Department Food & Beverage - Restaurant Job Title Restaurant Reservationist Contract Type Permanent Status Full time Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Reservationist you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll get As a Restaurant Reservationist at The Beverly Hills Hotel, here are just some of the great benefits you will receive: • Complimentary stays with breakfast included in all 10 Dorchester Collection hotels - stay once a year at each hotel! (subject to availability and seniority terms) • 50% off at bars and restaurants within all of our Dorchester Collection hotels • World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns) • Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala • Free Meals on Duty • Exclusive Access to a discount platform featuring 1000s of retailers • Competitive Medical, Dental, Vision Benefit • Competitive retirement scheme As a Restaurant Reservationist at The Beverly Hills Hotel, your compensation will be $32.00 per hour. What you'll do You'll love what you do and take pride in delighting our guests: • Our Restaurant Reservationists are responsible for all reservation bookings, requests and confirmations during their day. This will include controlling the flow of work in the room by seating requests in station rotation while maintaining guest lists, following and enforcing all restaurant standards. • They work closely with the Assistant Director of F&B and Outlet Manager to manage the reservations booking and all guest requests. They are able to “sell” the restaurants to ensure our guests receives nothing but the best experience. In addition, they are knowledgeable with regards to operating hours of all food and beverage outlets, any promotions/events. • Sometimes our guests have special requests involving seating assignments, preferred needs of regular guests dietary restrictions and even special occasions. Our Restaurant Reservationists advise the managers and servers of any VIP's questions and/or specific service needs to guarantee the requests are fulfilled by our by our Food & Beverage Supervisors and Managers. • Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Restaurant Reservationists are relied upon to report these and work with several other positions to correct. • Communication is what keeps our departments running perfectly. Our Restaurant Reservationists must communicate with other departments and extended hotel team in order to ensure the alignment remains. The items shared are the essence of a day in the life of a Restaurant Reservationist, but we'll make sure you are provided with specifics on how we care for our hotel. What you'll bring • You'll bring your unique personality and passion to the role and the team. • Communication is what keeps our departments running perfectly. You have great • Communication skills with a strong customer service ethic. • Attention to detail is critical for this role. • English is the primary language used in our hotel. You can comfortably communicate in this language. Job Location USA Location 9641 Sunset Blvd 90210 Beverly Hills
    $32 hourly 46d ago
  • Reservation Agent

    Hankey Group External

    Sales associate and customer service job in Los Angeles, CA

    Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Midway's growth is exciting and our Call Center is seeking a highly motivated, enthusiastic, and detail-oriented Reservation Agent to support our LAX operations. The ideal candidate will express an energetic personality to mirror our Exotic and Luxury vehicle fleet. With Midway Car Rental's continued growth, the individual must be zealous in personal growth within the company and be a valuable asset to the company's growth. RESPONSIBILITIES: Demonstrate exceptional customer service with an excellent phone etiquette. Multi-tasking: listening, talking, inputting information into our rental system. Create reservations, sales, and upsell customers Respond to email inquiries Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered. Assist customers by effectively responding to or resolving customer service issues. REQUIREMENTS: 1-2 years of customer service experience Require strong English communication skills, both verbal and written Extremely high energy level Available to work nights, weekends, and holidays Open schedule Mon-Fri 2pm to 10pm open Saturday and Sunday. Great at multi-tasking Attention to detail and organized Pass background, inclusive of Pre-Employment Drug Test Clean driving record (no more than one violation, DUI, reckless driving, or any other serious driving offenses in the last 3 years) Minimum 3 years of licensed driving history Compensation: $18-$20/ hourly Company Benefits: Paid Holidays, Vacations and Sick Days Off Medical, Dental, and Vision insurances for full-time employees on the 1st month after 60 days of employment 401(k) participation and Employee Stock Ownership Plan for employees after 6 months of employment
    $18-20 hourly 18d ago
  • Reservations Agent

    Maybourne Beverly Hills Hotel

    Sales associate and customer service job in Beverly Hills, CA

    The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay. Roles and Responsibilities Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up Accommodating in-house guest requests, ensuring a high level of guest satisfaction Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence Understanding the selling strategy for the hotel by knowing the status of room inventory and following it Processing rooming lists accurately as well as all changes and cancellations for group reservations Preparing group guest lists prior to arrival Controlling and blocking rooms as well as pre-blocks for special groups Ensuring that all reservations transferred to PMS or front office system are accurate Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests Coordinate required departmental training for reservations team to include newly hired agents Coordinate attendance of scheduled departmental meetings in the absence of the manager Act as the main resource for reservation agents in need of assistance Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team Qualifications High school diploma or equivalent required Minimum of two (2) years' experience in a customer service role required One-year experience working either at the front desk or in the reservations department for a luxury hotel Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management. Excellent telephone etiquette and verbal and written communication skills required Good cognitive skills; the ability to solve problems and make rational decisions Knowledge of Microsoft Office products such as Word, Excel, and Outlook required Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands. Must possess a good attitude, attention to detail, and ability to work well under pressure Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills. Polished and professional demeanor in person, online, and via phone Must be a team player and treat colleagues with respect and the highest level of professionalism Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Possible prolonged periods of standing. Must be able to lift 15 pounds at times. The job may require working in a fast-paced and sometimes high-pressure environment. Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset Put People at our heart Stay two steps ahead Make the magic happen Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits Medical/Dental/Vision Insurance Company matched 401(k) plan Company matched Health Savings Plan Flexible Spending Paid Holidays Paid Time Off Paid Sick Leave Employee Assistance Program Free Parking Employee Recognition Programs Colleague meals Colleague Referral Incentive program *The Maybourne Beverly Hills participates in E-Verify.*
    $28k-35k yearly est. Auto-Apply 11d ago
  • Reservations Agent

    Maybourne Hotel Group

    Sales associate and customer service job in Beverly Hills, CA

    The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay. Roles and Responsibilities Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up Accommodating in-house guest requests, ensuring a high level of guest satisfaction Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence Understanding the selling strategy for the hotel by knowing the status of room inventory and following it Processing rooming lists accurately as well as all changes and cancellations for group reservations Preparing group guest lists prior to arrival Controlling and blocking rooms as well as pre-blocks for special groups Ensuring that all reservations transferred to PMS or front office system are accurate Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests Coordinate required departmental training for reservations team to include newly hired agents Coordinate attendance of scheduled departmental meetings in the absence of the manager Act as the main resource for reservation agents in need of assistance Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team Qualifications High school diploma or equivalent required Minimum of two (2) years' experience in a customer service role required One-year experience working either at the front desk or in the reservations department for a luxury hotel Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management. Excellent telephone etiquette and verbal and written communication skills required Good cognitive skills; the ability to solve problems and make rational decisions Knowledge of Microsoft Office products such as Word, Excel, and Outlook required Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands. Must possess a good attitude, attention to detail, and ability to work well under pressure Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills. Polished and professional demeanor in person, online, and via phone Must be a team player and treat colleagues with respect and the highest level of professionalism Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Possible prolonged periods of standing. Must be able to lift 15 pounds at times. The job may require working in a fast-paced and sometimes high-pressure environment. Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset Put People at our heart Stay two steps ahead Make the magic happen Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits Medical/Dental/Vision Insurance Company matched 401(k) plan Company matched Health Savings Plan Flexible Spending Paid Holidays Paid Time Off Paid Sick Leave Employee Assistance Program Free Parking Employee Recognition Programs Colleague meals Colleague Referral Incentive program *The Maybourne Beverly Hills participates in E-Verify.*
    $28k-35k yearly est. Auto-Apply 12d ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Compton, CA?

The average sales associate and customer service in Compton, CA earns between $21,000 and $42,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Compton, CA

$30,000

What are the biggest employers of Sales Associate And Customer Services in Compton, CA?

The biggest employers of Sales Associate And Customer Services in Compton, CA are:
  1. Global Elite Group
  2. Farmers Insurance
  3. The Home Depot
  4. Ironrock
  5. Kelly Services
  6. Ex Telecommunications
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