Customer Account Representative Manufacturing
Sales associate and customer service job in Danbury, CT
***Must have Manufacturing Experience***
The Customer Account Representative maintains quality relationships, services the needs of customers and troubleshoots order progress and any issues that may arise in the plant while maximizing sales potential. The Customer Account Representative will function as a liaison between internal teams and the customer to facilitate information gathering and coordinating cross functional meetings to resolve any emerging problems that our customer accounts may face with accuracy and efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer Account Representative (CAR) at Arcmed Group is responsible for understanding customer needs, communicating them effectively to production, and completing the communication loop back to customers. This includes but is not limited to managing incoming orders, answering questions, and solving problems for customers and prospects.
Entering orders and confirming changes in Arcmed's ERP system. Sending confirmations to customers promptly.
Working with production supervisors, procurement, and planning to solve problems and meet customer needs. Occasionally, this means going onto the production floor to get to the root cause of issues and designing creative solutions.
As part of an account team, the CAR works with Applications Engineers, Key Accounts Executives, and Distribution Sales Manager to achieve company sales goals by account.
Performing tasks and duties in support of Customer Service as required by Customer Experience Manager, the VP of Sales & Marketing, or other managers
EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS
At least 5 years' customer service experience in a manufacturing company.
Bachelor's Degree or equivalent desired.
Strong attention to detail and organization skills required.
Demonstrate ability to interact and cooperate with all company employees, and customers maintain professional relationships that meet company core values.
Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
Take a hands-on approach to finding solutions to problems.
Excellent ability to communicate orally and in writing in English.
Well-developed literacy, numeracy, and computer skills with a technical aptitude.
Ability to work in a fast-paced environment where employees strive to meet challenging customer expectations.
COMPUTER AND SOFTWARE REQUIREMENTS
Experience with Epicor ERP is a plus.
Microsoft: Office 365; SharePoint; Teams; and OneNote preferred.
Ability to operate media equipment such as tablets, smartphones, and other electronic equipment.
Ability to work with general office equipment.
Ability to work with and understand databases is necessary and the ability to learn technical skills.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job.
Must have enough endurance to perform tasks over extended periods of time.
Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.
Must be able to listen and respond to questions and instructions.
Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship
.
The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.
Service Specialist
Sales associate and customer service job in Bridgeport, CT
Connecticut Renaissance is a CARF-accredited organization known for providing comprehensive behavioral health services for adolescents and adults living with addiction and/or mental health disorders. A leader in using evidence- based practices, we offer quality substance abuse and mental health treatment to a diverse population across 12 Connecticut locations. We also provide case management, housing, and life-skills training for individuals transitioning from incarceration back into the community.
Summary:
The Service Specialist will provide client services and will assist clients with language barriers and translation in a non-clinical capacity to meet their needs. The LYNC Service Specialist functions as a resource and intervention specialist to youth enrolled in the program by connecting youth to community resources and facilitating cognitive behavioral and life skill groups. As part of the LYNC team the service specialist will maintain a cultural, gender and trauma responsive approach to all services offered.
Essential Duties and Responsibilities:
· Facilitate all cognitive-behavioral groups including the EMPLOY curriculum to youth.
· Conduct intake, screenings, and assessments.
· Provide strategic case management using Carey Guides, develop and monitor goals, address barriers, develop and build skill acquisition.
· Facilitate Child and Family Team meetings as requested by probation.
· Make referrals to Employer Recruitment or other vocational or employment opportunities as needed.
· Coordinate with Family Advocate in identifying available community resources and assist in making meaningful connections with youth and their families.
· Resource to Juvenile Probation Officers who may be seeking information about resources in a specific community.
· Assist in transportation and other program needs as appropriate.
· Maintain compliance in documentation with agency and program standards.
· Participate in all required internal and external meetings and supervisions.
· Complete all required internal and external trainings within required timeframes.
· Meet and contribute to agency outcomes and performance measures.
· Adhere to state and federal regulations, and standards of accreditation, facility licensure and funding sources.
· May perform other duties assigned by supervisor.
Required Knowledge, Skills, Abilities and Other Characteristics:
Knowledge Of:
· Community resources for families and adolescents.
· Engagement and motivational skills.
· Electronic Healthcare Record systems.
· General office software, particularly Microsoft Office Suite.
Ability To:
· Communicate effectively both verbally and in writing.
· Manage priorities effectively to meet deadlines and demonstrate multi-tasking skills.
· Assimilate new information and technology.
Education and Experience:
· Bachelor's degree in criminal justice, Sociology, or Human Services OR Minimum of two (2) years' experience working with justice/system/agency involved youth. Strong knowledge base of resources in the community.
Other:
· Must be dependable and reliable; detailed oriented; and able to interface easily with clients, staff, and referral sources.
· Must be able to meet routine office physical demands including climbing stairs, carrying up to 20-pound objects and possess the dexterity and vision to operate office computers and equipment.
· Must have a valid Driver's License.
· Must successfully complete the introductory probationary employment period.
This job description covers the most significant duties but does not exclude other assignments or related duties.
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Language:
Spanish (Required)
Customer Service Representative
Sales associate and customer service job in Watertown, CT
T&M is a leader in the metal stamping industry and is a well-maintained company with modern equipment and an excellent work environment. We set the industry standards in customer reliability, quality and service.
Truelove & Maclean offers a generous compensation package including 401k contributions, profit sharing, premium overtime pay, and a steady work schedule.
Objectives
Provide exceptional customer service to external customers
Perform inside sales duties in accordance with applicable procedures outlined in the BMS (Business
Management System)
Principal duties
Handle all aspects of customer service, including entering, tracking, and releasing material for
shipment in ERP System.
Update customers on product and deliveries
Deliver timely customer service support via email and over the phone
Manage incoming telephone calls professionally, efficiently and with excellent communication skills.
Effectively present and discuss SFS products and services.
Process returns and customer complaints.
Collaborate with Production Planning to understand production schedules and ensure inventory
availability and timely completion of re-pack materials. Work closely with the scheduler to
understand material lead times and ship from points.
Collaborate with management on potential shipment delays, stock out issues that thwart on-time
delivery, and other customer concerns.
Resolve customer issues as lead investigator for assigned order fulfillment complaints, including an
initial review of documentation discrepancies or shipping issues. Engage additional resources as
needed to help resolve customer complaints.
Working closely with the Sales team/directors to understand customer requirement
Make proactive sales calls as requested by sales management
Deepen and explore business relationships with new and existing customers
Work with Field Sales Reps and Sales Directors on development and maintenance of target or key
accounts
Research accounts, identifying key players, and contacting client prospects utilizing professional
communication skills.
Foster companywide working relationships, lead by example, foster a good work climate
Bachelor's Degree in a Business Discipline or 2+ years' experience in a similar role.
Salesperson
Sales associate and customer service job in New Haven, CT
Our client, a growing home improvement company is looking for a Sales Representative in or around the New Haven County area. Must have 3-5 years of sales experience selling to contractors and/o general contractors, and/or home owners! Self motivated, good communicator, and relationship building skills.
Base salary with uncapped commissions.
The Sales Representative will be responsible for building and maintaining client relationships, identifying new business opportunities & presenting goods to potential clients.
Qualifications
Proven experience in sales to contractors and/or home owners
Strong communication skills
Goal-oriented and results-driven mindset
Health benefits, 401K & PTO
Customer Service & E-Commerce Supervisor - Full Time
Sales associate and customer service job in Hartford, CT
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
Establishes clear expectations for balancing in-store customer service and completing online orders.
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
Seeks awareness of relevant competitors and industry trends.
Ensures an effective and efficient response to customer questions, requests, and/or concerns.
Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains Team Member safety and security standards.
Ensures compliance with relevant regulatory rules and standards.
Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
Maintains cleanliness of workspaces including staging area and coolers.
Maintains security of equipment, e.g., MSRs, phones, currency counters.
Proactively identifies process improvement opportunities.
Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
Ability to perform task management, balancing dynamic customer flows.
Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
Excellent interpersonal, motivational, team building and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Proficient with email, Microsoft Office, and operations-related applications.
Qualifications
12+ months retail experience
Physical Requirements/Working Conditions
Must be able to lift 50 lbs.
In an 8-hour workday: standing/walking 6-8 hours.
Hand use: Single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching
Exposure to FDA approved cleaning chemicals
Exposure to temperatures 90 degrees Fahrenheit
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $17.00-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.PandoLogic. Category:Customer Service, Keywords:Customer Service Supervisor, Location:Hartford, CT-06152
Client Onboarding & Implementation Associate
Sales associate and customer service job in Stamford, CT
About the Role
Instant Impact is hiring for a new Client Onboarding & Implementation Associate to join an expanding UK headquartered financial services business' U.S. Operations team. This role is perfect for someone who enjoys building relationships, managing processes, and ensuring a seamless onboarding experience for financial and corporate clients.
What You'll Do
Manage the end-to-end onboarding process for new clients - from due diligence to activation.
Coordinate enhanced due diligence (EDD) for financial institution clients.
Support connectivity setup across channels including APIs, SWIFT, and host-to-host.
Partner with internal stakeholders across Operations, Compliance, and Technology.
Identify process improvements to enhance efficiency and client experience.
What We're Looking For
Experience in client onboarding, implementation, or operations within financial services or banking.
Strong knowledge of KYC/EDD, compliance requirements, and client integration.
Excellent communication, organisation, and stakeholder management skills.
A proactive mindset and ability to work in a fast-paced, collaborative environment.
Location: Stamford, CT (4 days a week in office)
Employment Type: Full-time, Permanent
Sales Associate
Sales associate and customer service job in Clinton, CT
WHO YOU ARE:
Our contributors at Michael Kors are stylish fashion forward individuals who have a drive to achieve results and a passion for customer engagement. As a Sales Associate, you are a team player who has the ability to multitask and is focused on building lasting client relationships. You will work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience
Perform operational tasks with excellence
Achieve productivity goals through multitasking and prioritizing responsibilities
Demonstrate flexibility and desire for individual growth in a fast-paced store environment
Foster customer relationships by continually developing knowledge of current trends and styling techniques.
Brainstorm with management to create innovative ways in order to maximize personal sales results.
Drive Omni channel sales by utilizing all available tools and technology
WE'D LOVE TO SEE:
2+ years of relevant retail experience
A self-starter with the ability to drive results
Energetic and motivated with the ability to engage; a true brand ambassador
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
MK PERKS:
Cross-Brand Discount
Internal mobility across Versace, Jimmy Choo, Michael Kors
Clothing Allotment
Exclusive Employee Sales
Flexible schedule
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Customer Service and Sales Representative
Sales associate and customer service job in New Haven, CT
Here at Surmount Innovations, we strive to go above and beyond for our clients and employees too! We are a privately owned company looking for the next best thing to join our Customer Service and Sales Representative team. We want individuals like you to start at an entry-level and learn the basics about what we do and how we do things. We strive to be better than the average Customer Service and Sales Representative, by achieving goals, satisfying our client's needs, and listening to what our employees need!
Our Customer Service and Sales Representative position handles all products to inform customers; answer questions, manage complaints, relieve concerns, and of course meet their wants and needs. You will be helping customers understand what services will work best for them and ensuring they are satisfied. This individual will be their connection to their customer through the whole process, from signing up to installation if necessary. Customer Service and Sales Representatives will work closely with customers to help them understand the upgrades that are available to them by upselling their packages from the standard to a more personalized service. With this role, you will be expected to learn and develop your skills in thinking and handling yourself in ways that positively impact our client's experience.
Responsibilities of a Customer Service and Sales Representative:
Handling any situation with customers that may arise
Assisting customers with any questions regarding their service
Building positive rapport with customers with different personality types
Participating in daily team meetings to gain new knowledge about our clients
Problem-solving in real-time to give our customers high-quality service
Communicating and collaborating with fellow Client Service Representatives
Performing above-average Client Service in quality, customer service, attendance, attitude, mindset, and efficiency
Delivering all client service with a positive attitude and compassionate manner to maintain customer satisfaction
Qualifications for the Customer Service and Sales Representative position:
High school diploma or equal certificate of completion; Bachelor's degree is a plus
1-3 years of customer service experience
Detail Oriented and positive attitude to work in a fast-paced environment
Excellent communication skills
A problem-solving individual who can follow instructions but can also use their independent judgment to handle any situation
A goal-oriented individual that can work in a team environment
Previous customer service experience or client service experience
Bilingual in Spanish and English, not required but is a bonus
Here at Surmount Innovations, we are an equal-opportunity employer. All applicants will receive the same opportunity of employment regardless of race, gender, religion, political views, or any other characteristics protected by law.
Customer Consultant I
Sales associate and customer service job in Naugatuck, CT
Job Type: Hourly, Full Time - Hybrid Schedule: Monday - Friday: 11:30a - 8:00p
Who We are:
At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.
As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!
Who we are seeking for this role:
The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people.
As a Customer Consultant 1 you are responsible for:
The delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations.
Responsibilities:
Employee is required to attend work.
Ensure company service standards are continually achieved in area of responsibility.
Project a positive and highly professional image of the Bank by providing high quality customer service.
Recognize and assume responsibility for contributing to the Bank's strategic growth and service goals through excellent customer service, product knowledge and product referrals.
Stays current on policies and procedures to limit the number of times customers are transferred to another department and to perform transactions accurately.
Keeps current on changes in technology and alternative delivery methods.
Achieve established goals for the department.
Analyze the best product to meet the needs of the customer, explains, and offers the product to the customer.
Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner.
Conduct installment and secured loan interviews. Completes phone application with caller. Process application on computer.
Assist customers in their financial planning by making referrals to our business partners, including but not limited to our Investment, Insurance and Lending teams.
Maintain a daily record of all customer contact, sales and other necessary data for report generation and follow-up.
Receive, verify, and process through the PC customer transactions.
Recognize and properly report all fraudulent, counterfeit, or suspicious activity by customers or employees to the security department.
Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud.
Balance daily work.
Maintain 20 customers per hour average volume while adhering to industry standards as it relates to specific goals.
Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations
Education and Qualifications:
A High School diploma is required, along with additional college coursework or bank-related training.
Candidates must have a minimum of 1 year of banking experience, plus at least 2 years of sales and customer service experience-or a comparable combination of education and experience. Familiarity with financial terminology, banking systems, and various payment delivery options is essential.
Benefits:
Health Insurance (Medical, Dental Vision)
401k and Employer Match
Life Insurance
Disability
HSA
FSA
Educational Assistance
Wellness Programs
Employee Assistance Program
15 Paid Time Off Days (Will be tailored to level)
12 Paid Holidays
Job Shadowing
Volunteer Opportunities
Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.
Customer Resolution Specialist
Sales associate and customer service job in Old Saybrook, CT
At 4AllPromos, our goal is to provide an exceptional customer experience every day. The Customer Resolutions Specialist plays a critical role in that mission serving as the final line of defense in restoring customer trust and ensuring satisfaction.
You are the steady hand in moments of escalation solving problems with calm, clarity, and a solutions-first mindset. Whether youre de-escalating a live customer call, responding to an online review, or working with a vendor to resolve a quality issue, you act quickly and decisively. Your goal isnt just to fix the issue its to rebuild confidence, advocate for fairness, and leave every customer feeling valued and heard.
Key Responsibilities
Customer-Facing Escalations
Take over live customer escalations transferred from the Customer Care team. Listen deeply, assess the issue, and resolve it efficiently and empathetically.
Respond with urgency and professionalism to escalated customer complaints via phone and email.
Investigate order issues thoroughly and craft clear, thoughtful responses that prioritize both resolution and retention.
De-escalate tense interactions with patience, ensuring customers feel heard and respected while protecting company interests.
Advocate for fair, customer-centered solutions that uphold company values and foster long-term loyalty. Strive to be flexible and empathetic while exercising sound judgment and fiscal responsibility.
Follow up post-resolution to ensure satisfaction and confirm that customer trust has been restored.
Social Media & Public Review Responses
Monitor and respond to customer reviews and comments on social media, Google, and other public platforms.
Use a professional, empathetic, and brand-consistent voice to address customer concerns and demonstrate accountability.
Collaborate with leadership and marketing teams to ensure tone, messaging, and resolution strategies align with company values.
Prioritize speed of response to minimize public dissatisfaction and show proactive care for customer feedback.
Identify recurring issues or trends from online feedback and communicate insights to leadership for continuous improvement.
Vendor & Carrier Problem-Solving
Identify and manage order delays, shipping errors, and product defects with vendors and carriers.
Communicate clearly with vendors to assign responsibility, pursue reimbursement, and coordinate timely resolutions.
Track and document recurring issues in vendor or carrier performance and provide actionable feedback to improve reliability and quality.
Internal Collaboration & Process Feedback
Work cross-functionally with account management, operations, production, art, and customer service teams to resolve issues swiftly.
Escalate systemic or high-impact cases to leadership with complete background and well-considered recommendations.
Maintain clear and accurate documentation of all communications, resolutions, and customer feedback in CRM and ticketing systems.
Proactively suggest workflow, communication, or policy improvements to prevent future escalations.
To succeed and thrive in this role, you will also be expected to support additional projects and responsibilities as business needs evolve.
About You
Youre a great fit if you:
Have 4+ years in a customer service, escalations, or problem management role (B2C e-commerce or vendor-facing experience a plus).
Thrive in high-pressure moments, maintaining poise and empathy while driving toward resolution.
Have a proven record of successfully de-escalating challenging customer situations and turning negative experiences into positive outcomes.
Find genuine satisfaction in turning upset customers into satisfied advocates you see every escalation as an opportunity to win back trust and strengthen the customer relationship.
Communicate with clarity, empathy, and professionalism in writing and on the phone.
Understand that resolution isnt just about fixing what went wrong its about restoring confidence and reinforcing our commitment to service.
Are self-directed and proactive, taking ownership to solve problems quickly and completely.
Approach every situation with speed, fairness, and accountability balancing whats right for the customer and sustainable for the business.
Bring a positive, collaborative attitude and a passion for continuous improvement.
Adapt well to change and are motivated by a fast growth environment
4AllPromos is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and strive to create a supportive and inclusive environment for all employees.
PI41db26744f28-31181-38984518
Consultant - Customer Training - Wavemark
Sales associate and customer service job in Hartford, CT
As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products.
**Job Summary:**
This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies.
**Responsibilities:**
+ Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals.
+ Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization.
+ Provide expert guidance on training best practices, change management, and implementation strategies.
+ Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training.
+ Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams).
+ Ensure training content meets the specific needs and supports the solution workflows within the hospital.
+ Oversee the training process from initial planning through department-level kickoff.
+ Ensure smooth handoff to Customer Success teams with clear documentation and transition plans.
+ Monitor training effectiveness and provide post-professional training services as needed.
+ Travel to customer sites (hospitals and healthcare systems).
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development.
+ Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred.
+ 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred.
+ Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred.
+ Strong understanding of adult learning principles and instructional design.
+ Proficiency in virtual training tools and Learning Management Systems (LMS).
+ Excellent facilitation, presentation, and communication skills.
+ Ability to manage multiple projects and stakeholders simultaneously.
+ Familiarity with healthcare operations, compliance, and clinical workflows.
+ Strategic thinker with a consultative approach.
+ Strong interpersonal and relationship-building skills.
+ Adaptable, proactive, and solution-oriented.
+ Comfortable working in fast-paced, dynamic environments.
+ Ability to travel 75% to customer sites (hospitals and healthcare systems)
+ Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.
**Anticipated salary range:** $67,500 - $105,930
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Entry Level Verizon Sales
Sales associate and customer service job in Wethersfield, CT
At AXE ELITE, we are currently training/selling VERIZON FIOS/5G to small/medium businesses.
WE ARE HIRING, MOTIVATED INDIVIDUALS WHO WANT A LIFE-CHANGING OPPORTUNITY.
7:55AM-6:00PM.
WHY
AXE ELITE:
Wealth, Business, and Personal Development Trainings/Workshops
Mentorship from 1% income earner (7 figures)
Weekly pay of $600, weekly bonuses, monthly commission, monthly bonuses
UNCAPPED COMMISSION
Trips & Unlimited Contests
Car bonuses
Monthly recognitions
Qualifications:
18 years or older
Reliable transportation
Will to win
Ambitious
Driven
Highly Motivated
Whatever it takes attitude
Great work ethic
Coachability
Ability to pass background check
We are looking for individuals that have the whatever it takes attitude.
Axe Elite has developed a unique culture that grabs everyone's attention.
Axe Elite was created to give an equal opportunity to people to reach the highest positions of the company
without any limitations
.
This position is not about just being a salesperson but instead is a position that allows an individual to become a leader and the
best version of themselves!
NO EXPERIENCE NEEDED, WE WILL TRAIN YOU.
Role Responsibilities:
You'll be on the front lines in the hunt for new small and medium business customers and growing your existing ones. You'll use your consulting skills to identify customer challenges and provide our products and services to help them. You'll use your drive and expertise to develop and deliver our solutions that won't just satisfy our clients, but delight them.
Identifying and pursuing new sales leads.
Helping our customers fall in love with our products and services.
Packaging solutions or building new ones to meet the customer need.
Closing sales and agreements.
Following up to make sure our customers stay happy-and to see how else we can help.
Forecasting sales and tracking progress.
Ensuring customers are trained on purchased products.
You will be supporting small and medium accounts.
Compensación: $50,000.00 - $100,000.00 per year
Auto-ApplySales Associate - Customer Service
Sales associate and customer service job in Guilford, CT
!
In this role, you will provide exceptional customer service while selling our products to customers according to company standards. This will include merchandise presentation, safety, sanitation, service, and suggestive selling. Additionally, you will assist customers with inquiries, process sales transactions, and manage the fuel pumps to ensure prompt and friendly service.
Some additional responsibilities will include:
Properly maintaining the cash drawer and being accountable for all cash, coupons, checks, and receipts.
Receiving and checking in delivered merchandise and placing it in the appropriate storage area.
Filling displays and stocking shelves as needed.
Refilling outside towel holders and refreshing window washer fluid.
Servicing, cleaning, and stocking public restrooms; refilling towels and soap dispensers.
Cleaning windows, glass partitions, and mirrors using cleaning agents.
Other duties as assigned.
Cedar Farms - Guilford is an Equal-Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
REQUIREMENTS
Sales Associate experience preferred; on-the-job training provided.
Customer service skills or related experience are required.
Ability to interact professionally with customers, Store Managers and co-workers.
Ability to understand and follow instructions.
Ability to use the cash register.
Basic math skills to calculate prices and make change.
Customer Sales & Service Representative
Sales associate and customer service job in Wallingford, CT
LOOKING FOR A COMPANY WITH A GREAT CULTURE AND RICH HISTORY OF SUCCESS?
Our company culture is friendly, fun with healthy competition and rewards. At Applied Industrial, we offer integrity, inclusion, and career advancement. Individual ideas are encouraged and welcomed.
We are hiring a Customer Sales & Service Representative/Wallingford, CT
Applied Fluid Power/an Applied Industrial Technologies company is the world's largest fluid power distributor, supplying hydraulic and pneumatic components and value-added services.
As a member of the Applied Fluid Power team, you will:
Efficiently handle Inbound calls.
Help customers get the parts they need, interacting extensively with them to clarify their needs.
Research and recommend parts, provide quotes, and take orders.
You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized.
Support our Outside Sales team.
Why Join Us?
There is a reason we have been named a Best Workplace 21 times. For all that you bring to your work, you will receive the rewards and resources you need to feel fulfilled both professionally and personally. So, in addition to competitive pay including and all the benefits you'd expect from an industry leader (401K, insurance, time off, etc.) we also provide:
A LASTING CAREER
A great work/life balance!
We have a track record for being a great employer. (Best Workplaces 21 years in a row, Best Workplace from Forbes 2021, Outstanding Employer Support award by the US Navy, 50 Best companies to sell for in the US - just to name a few).
We seek:
Inside Sales within the industrial marketplace preferred.
Proactive communication and problem-solving skills
Mechanically inclined and or experience with hydraulics and pneumatics.
Computer proficiency including MS office, SAP/ERP/Prophet 21 a plus!
Able to handle heavy email requests, enter orders, generate quotes and expertly handle phone calls from Vendors, Sales Engineers and Account Managers.
High school or GED certification required.
For immediate consideration-Apply Today!
#LI-BK1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyBilingual Reservationist
Sales associate and customer service job in East Hartford, CT
Full Time Bilingual Reservationist Transdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer:
CBA Position:
Position Subject to Collective Bargaining Agreement:
* $20.00 (Union Collective Bargaining Agreement Payscale)
o Starting pay $20.00 with progression to $21.00 over 1 year.
Benefits include:
* Vacation: up to 14 days per year
* Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental
& vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement
benefits, and company holidays.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system
+ Enter new customer information and changes into the system.
+ Data entry into spreadsheets and databases.
+ Communicate late vehicle service and verifying "No Shows" with customers.
+ Resolve service-related complaints.
+ Create daily route maps of the reservations for the drivers.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ 2 years reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Bilingual in Spanish and English
+ Must be able to work shifts or flexible work schedules as needed, including overtime.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
+ Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
+ Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev
U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6612
Pay Group: X58
Cost Center: 55835
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Customer Service
Sales associate and customer service job in Danbury, CT
Job DescriptionWe are looking for Customer Service professionals who are committed to listening to our customers, understanding their needs and providing solutions. The ideal candidate brings a positive, "can do" attitude, enjoys working with the public, and is a team player.
Job Duties:As a Customer Service Representative, you will manage a high volume of incoming calls from customers while navigating through multiple systems, to answer questions and resolve issues.
Excellent customer service, typing, and software skills, are used daily.
Must have the ability to communicate effectively and professionally, in a conversational manner, within a fast-paced work environment.
To ensure we can handle our customers' needs, our employees must be punctual, dependable and reliable.Requirements:
Ability to quickly access information and make decisions
Ability to effectively multi-task and navigate multiple systems
Excellent written, verbal, and keyboarding skills
Proficient with MS Software programs (Outlook, Word)
High school diploma or GED
Customer Service experience is a plus
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
COVID-19 considerations:
We are following guidelines that ensure employee safety and office cleanliness.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Jessica Miley
Managing Partner
m: ************
Talent Navigators
Email Schedule a Call Join me on Talensky
ReplyForward
Reservations / PBX Agent
Sales associate and customer service job in New Haven, CT
The Study at Yale is currently seeking a Reservations / PBX Agent to provide genuine hospitality and the highest quality of service to our guests. This position acts as a telephone attendant, which includes relaying incoming and interoffice calls, in addition to making reservations.
Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.
Responsibilities
Analyze all guest and travel agent requirements through telephone and emails, recommend suitable options for all customers and assist to confirm all reservations.
Ensure all incoming calls with courtesy and establish efficient resolution of all guest inquiries for various hotel services and operations.
Assist to make all room reservations to maximize room revenue. Ensure all reservation detail updates within required operating procedures.
Coordinate with sales department and manage all communication for group bookings.
Manage all incoming calls for reservations department. Ensure response to all queries and maintain professional relationship and atmosphere at all times.
Develop and maintain professional relationships with all associates. Inform manager of any issues and how to resolve them.
Assist in booking and blocking all rooms according to required standards.
Manage and monitor all special reservations, promotions and group rates.
Evaluate and manage all mails from guests. Ensure response and completion of all guest requests and provide updates on everyday basis.
Ensure compliance to all security and safety standards and adhere to optimal utilization of all hotel's software systems.
Maintain knowledge on all room types, availability and rates.
Maintains room inventory of vacancies, reservations, and assignments.
Attends to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints.
Ensure total awareness of in-house VIP's.
Maintain a safe and clean work environment.
Fundamentals
Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
Education: High school diploma or general education degree (GED).
Experience: 1 year within a customer-facing role.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel.
Excellent verbal and written interpersonal communication skills.
Proficiency in English required. A second language is desirable.
Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment.
Ability to positively communicate and interact with all hotel departments.
Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation.
Study Hotels is a drug free workplace. Pre-employment drug test and background check required.
About Us
The Study at Yale, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University's vibrant Arts Campus in New Haven, Connecticut - just steps away from the University's museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
Auto-ApplyCustomer Service & E-Commerce Supervisor - Full Time
Sales associate and customer service job in Danbury, CT
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
Establishes clear expectations for balancing in-store customer service and completing online orders.
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
Seeks awareness of relevant competitors and industry trends.
Ensures an effective and efficient response to customer questions, requests, and/or concerns.
Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains Team Member safety and security standards.
Ensures compliance with relevant regulatory rules and standards.
Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
Maintains cleanliness of workspaces including staging area and coolers.
Maintains security of equipment, e.g., MSRs, phones, currency counters.
Proactively identifies process improvement opportunities.
Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
Ability to perform task management, balancing dynamic customer flows.
Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
Excellent interpersonal, motivational, team building and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Proficient with email, Microsoft Office, and operations-related applications.
Qualifications
12+ months retail experience
Physical Requirements/Working Conditions
Must be able to lift 50 lbs.
In an 8-hour workday: standing/walking 6-8 hours.
Hand use: Single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching
Exposure to FDA approved cleaning chemicals
Exposure to temperatures 90 degrees Fahrenheit
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $17.00-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.PandoLogic. Category:Customer Service, Keywords:Customer Service Supervisor, Location:Danbury, CT-06816
Customer Consultant I
Sales associate and customer service job in Naugatuck, CT
Job Type: Hourly, Full Time - Hybrid Schedule: Monday, Tuesday, Thursday, and Friday - 10:15a - 7:00p (Wednesdays off) Saturdays from 8a-3p
Who We are:
At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.
As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!
Who we are seeking for this role:
The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people.
As a Customer Consultant 1 you are responsible for:
The delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations.
Responsibilities:
Employee is required to attend work.
Ensure company service standards are continually achieved in area of responsibility.
Project a positive and highly professional image of the Bank by providing high quality customer service.
Recognize and assume responsibility for contributing to the Bank's strategic growth and service goals through excellent customer service, product knowledge and product referrals.
Stays current on policies and procedures to limit the number of times customers are transferred to another department and to perform transactions accurately.
Keeps current on changes in technology and alternative delivery methods.
Achieve established goals for the department.
Analyze the best product to meet the needs of the customer, explains, and offers the product to the customer.
Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner.
Conduct installment and secured loan interviews. Completes phone application with caller. Process application on computer.
Assist customers in their financial planning by making referrals to our business partners, including but not limited to our Investment, Insurance and Lending teams.
Maintain a daily record of all customer contact, sales and other necessary data for report generation and follow-up.
Receive, verify, and process through the PC customer transactions.
Recognize and properly report all fraudulent, counterfeit, or suspicious activity by customers or employees to the security department.
Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud.
Balance daily work.
Maintain 20 customers per hour average volume while adhering to industry standards as it relates to specific goals.
Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations
Education and Qualifications:
A High School diploma is required, along with additional college coursework or bank-related training.
Candidates must have a minimum of 1 year of banking experience, plus at least 2 years of sales and customer service experience-or a comparable combination of education and experience. Familiarity with financial terminology, banking systems, and various payment delivery options is essential
Benefits:
Health Insurance (Medical, Dental Vision)
401k and Employer Match
Life Insurance
Disability
HSA
FSA
Educational Assistance
Wellness Programs
Employee Assistance Program
15 Paid Time Off Days (Will be tailored to level)
12 Paid Holidays
Job Shadowing
Volunteer Opportunities
Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.
Part Time Bilingual Reservationist
Sales associate and customer service job in East Hartford, CT
Transdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer:
Position Subject to Collective Bargaining Agreement:
* $20.00 (Union Collective Bargaining Agreement PayScale)
o Starting pay $20.00 with progression to $21.00 over 1 year.
Benefits include:
* Vacation: up to 14 days per year
* Paid Sick Leave: 8 hrs. monthly full-time employees/ 5 hrs. monthly part- time employees; medical, dental
& vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement
benefits, and company holidays.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system
+ Enter new customer information and changes into the system.
+ Data entry into spreadsheets and databases.
+ Communicate late vehicle service and verifying "No Shows" with customers.
+ Must be bilingual in Spanish and English
+ Resolve service-related complaints.
+ Create daily route maps of the reservations for the drivers.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ 2 years reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Bilingual in Spanish and English
+ Must be able to work shifts or flexible work schedules as needed, including overtime.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
+ Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
+ Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev
U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Part Time
Req ID: 6613
Pay Group: X58
Cost Center: 55835
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.