Sales associate and customer service jobs in District of Columbia - 381 jobs
LMHC Associate - Fee For Service
Thriveworks 4.3
Sales associate and customer service job in Washington, DC
Thriveworks is currently seeking provisionally licensed individuals pursuing Washington Licensure as an LMHC in Bellingham, WA to provide remote or a mix of telehealth and face-to-face sessions. This role is eligible for a $12,500 ramp stipend for clinicians offering 25+ hours of availability per week.
At Thriveworks, we're not just growing a practice-we're building a movement to transform mental health care. Founded and led by clinicians, we understand what it takes to support our team so they can focus on what they do best: delivering exceptional care.
Who We Are
Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career.
What We're Looking For
We're hiring provisionally licensed clinicians in Washington who are ready to make a difference and grow with us. We're especially interested in:
Full-time availability (30 hours/week - 25+ client visits with 5 hours administrative time including supervisory meetings).
Behavioral health generalists (open to seeing couples/children, with our support)
Clinicians who value autonomy and also enjoy being part of a team
Strong character matters - we value integrity, openness, and a commitment to quality care
Flexibility in your work schedule
Qualifications:
Must live and be seeking licensure in the state where services are provided
A graduate of an approved 60-credit hour program
Approved by the board as a LMHCA
Graduate or Post-graduate work experience in a counseling setting treating depression and anxiety is required
Graduate or Post-graduate work experience independently conducting intakes and diagnosing (preferred) according to the current DSM-5 under a licensed supervisor.
Compensation:
Up to $57,700 based on licensure type/level, session volume, and bonus opportunities.
What We Provide
We do the heavy lifting so you can focus on care. As a W2 employee, you'll receive:
$12,500 ramp stipend for 25+ clinical hours/week
Guaranteed, bi-weekly pay (no need to wait on reimbursement)
FREE group and individual clinical supervision provided
Paid orientation and annual pay increases
PTO and flexible scheduling (7am-10pm, 7 days/week)
No-show protection and caseload build within 90 days of credentialing
Credentialing, billing, scheduling, and marketing support
Health, dental, life, liability, and disability insurance options
401k with 3% employer match
CEU reimbursement and free in-house training
Opportunities for paid resident supervisory roles
A vibrant clinical community-online and in person
Monthly peer consultations and professional development
A clear path for career growth and internal promotion
A Place to Belong and Thrive
Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you're seeking mentorship, advancement, or a place where your impact matters, you'll find it here. 93% of our team reports feeling included, and 87% say their work has purpose-and we think that says a lot.
Ready to Join Us?
Apply today to become part of a team that's changing mental health care for clients and clinicians alike.
#LI-Hybrid #LI-MS1
Interested in joining Team Thriveworks? We're thrilled to meet you!
With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:
Our recruiters and other team members will only email you from or email address.
Our interviews will take place over Google Meet (not Microsoft Teams or Zoom)
We will never ask you to purchase or send us equipment.
If you see a scam related to Thriveworks, please report to . You can contact with any questions or concerns.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.
By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
$57.7k yearly 2d ago
Looking for a job?
Let Zippia find it for you.
Full Time Sales Advisor | Washington DC
Farm Rio 3.6
Sales associate and customer service job in Washington, DC
FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world.
Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe.
To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in Georgetown. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products.
What we're looking for:
Strong communication skills
A true brand ambassador
Positive and enthusiastic and proactive attitude
Interest in fashion and/or arts in general
Perfect communication in English
Ability to engage with clients and create an amazing experience
You'll be responsible for:
Assisting clients by giving excellent customerservice at the store
Achieving store daily, monthly and yearly goals.
Communicating the value of our products to customers and representing FARM Rio
Sharing FARM Rio knowledge and brand partnerships with clients at the store
Maintenance of store visuals
Deliver outstanding styling sessions
Establish loyalty within the community
Securing sales
Compensation and Benefits
Compensation: 21/hr paid biweekly basis
Monthly Comission
401 (k) + Employer Match
Employee Discount on FARM Rio Products.
FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.
$54k-88k yearly est. 2d ago
Family Services Associate - Primary Care TheARC
Children's National Medical Center 4.6
Sales associate and customer service job in Washington, DC
Family ServicesAssociate - Primary Care (The ARC)
Job Description: Assists patients and families to resolve issues related to illness, injury or hospitalization. Acts as a liaison among patients/families, medical and nursing staff, and external agencies. Performs screening interviews, assists with planning and implementation of interventions დაიწყ ensures appropriate follow‑up of services. Supports expansion of food insecurity resources at the ARC, including facilitating SNAP/WIC enrollments and managing the food pantry. Responds to social determinants of health screenings at Well Child visits.
Work Schedule: Monday - Friday, 8:30 am - 5:00 pm.
Location: THEARC, 1801 Mississippi Avenue SE, Washington, DC 20020.
Salary Range: $44,782.40 - $74,630.40 (Full‑time).
Qualifications
Minimum Education: Bachelor's Degree (required).
Minimum Work Experience: One year working with individuals in crisis situations (required).
Required Skills/Knowledge: Bilingual ability preferred.
Functional Accountabilities
Delivers Patient/Family Focused Services:
Complete screening interviews of patients and families utilizing hospital‑approved screening tools.
Research appropriate resources in the hospital and community to assist patients and families; help families access and utilize those resources.
Provide needed assistance, while respecting boundaries and setting appropriate limits.
Make follow‑up contact with families, when appropriate, to monitor the outcome of interventions and to promote continuity of care (e.g., assisting with new and follow‑up appointments, hospital and community‑based referrals and applications).
Coordinates Patient Care Responsibilities with Other Family Services Staff:
Manage requests from patients and families for hospital or community resources.
Assist families with applications and manage referrals to outside agencies in coordination with the medical team for financial assistance and other programs.
Manage referrals to outside organizations as directed by social work and in coordination with the medical team.
Assist Family Services staff with special projects, such as patient/family newsletters, Sibling Day, support groups, etc.
Contributes to Effective Multidisciplinary Communication:
Communicate with social work and/or medical team about patient care needs.
Share verbally and in writing, relevant patient/family information with members of the treatment team.
Document activities according to departmental guidelines in the electronic medical record.
Participate in team meetings to address general and specific patient care issues.
Optimizes the Use of Available Resources:
Develop and maintain resource information for the department.
Promote positive working relationships with community agencies.
Serve as liaison between hospital and agency staff assisting families with resources.
Identify gaps in services and research alternatives.
Organizational Accountabilities
Meet with Team Leader for supervision to discuss case material, professional role, and projects to complete.
Meet with social work or child life partner to review work performed for individual patients and families.
Participate in Family Service Team meetings and departmental staff meetings.
Meet departmental requirements for chart recording, statistics, and other documentation and submit documents in a timely manner.
Ensure that chart documentation is co‑signed by licensed Family Services staff member.
Participate in departmental performance improvement activities.
Core Competencies
CustomerService - Anticipate and respond to customer needs; follow up until needs are met.
Teamwork/Communication - Demonstrate collaborative and respectful behavior; partner with all team members to achieve goals; be receptive to others' ideas and opinions.
Performance Improvement/Problem‑Solving - Contribute to a positive work environment; demonstrate flexibility and willingness to_constraint; identify opportunities to improve processes; make appropriate decisions using sound judgment; use resources efficiently; search for less costly ways of doing things.
Safety - Speak up when team members exhibit unsafe behaviour; continuously validate and verify information needed for decision‑making; stop in the face of uncertainty and take time to resolve the situation; demonstrate accurate, clear and timely verbal and written communication; actively promote safety for patients, families, visitors and co‑workers.
Equal Opportunity Statement
Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: Know Your Rights Pay Transparency Nondiscrimination Poster.
Drug‑Free Workplace
Children's National Hospital maintains a drug‑free workplace, prohibiting the illegal use, possession or distribution of controlled substances. Though recreational and medical marijuana are legal in the District of Columbia, the hospital maintains the right to enforce its drug‑free workplace policy and prohibits recreational or prescribed marijuana.
#J-18808-Ljbffr
$44.8k-74.6k yearly 2d ago
Jewelry Sales Associate - Bespoke Designer
Frank Darling-We'Re Hiring
Sales associate and customer service job in Washington, DC
Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We've been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.
We have an immediate, on-site opening for a diamond jewelry sales specialist in our DC studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.
Key Duties and Responsibilities:
Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in-person and virtual appointments, on website chat, and over the phone
Confidently provide real-time diamond feedback and recommendations while chatting over the phone or on the website
Advise clients on 4Cs of diamonds
Educate clients on the differences between lab-grown diamonds, natural diamonds, and moissanite
Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity
Empower clients to feel confident in their once-in-a-lifetime purchase
Meet sales goals and close sales efficiently
Work with the in-house gemology team to source, select, and present diamonds
Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry
Respond quickly to inbound phone calls, chats, and emails
Maintain and nurture client relationships as the main point of contact for all sales
Requirements and Experience:
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Solid organizational skills
Ability to multitask and juggle many client requests at once
2+ years sales experience in jewelry or bridal
Extremely detail oriented
Excellent communication skills
GIA coursework a plus but not required
Jewelry fabrication or design experience a plus but not required
Adobe Illustrator experience a plus but not required
Job Details:
Full time on site role located in Washington, DC
Office hours are 10AM to 6PM
Available schedules: Thursday - Monday
Benefits:
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge
Performance Based Bonuses. Monthly bonus for achieving sales targets
Disability and Life insurance. 100% employer-paid.
Pre-Tax Commuter Benefits.
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
$31k-52k yearly est. 1d ago
Bilingual Licensed Insurance Customer Service
Steve Pescetti-State Farm Agency
Sales associate and customer service job in Washington, DC
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license.
2. Must be able to make the commute to our agency location in Mastic, NY. This is an in-office position. Responsibilities include but not limited to:
Establish customer relationships and follow up with clients, as needed
Develop new service opportunities with both existing and new clients
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate clients about insurance options
Develop insurance quotes, makes sales presentations, and close sales
Develop ongoing networking relationships
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Base plus Bonus and Commission
Paid Time Off (vacation and personal/sick days)
Retirement Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Bilingual English/Spanish needed!
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PI18bb9d193d99-30***********9
$32k-40k yearly est. 16d ago
Customer Relations Associate Part-Time
Levine Music 4.2
Sales associate and customer service job in Washington, DC
Levine Music - Part-Time Customer Relations Associate
Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. Levine's core values - excellence and opportunity - infuse everything we do. Our distinguished faculty offers a broad and well‑rounded curriculum that provides a strong musical foundation for students of different ages, abilities, and interests. We strive to make Levine's education available to everyone. Hundreds of students receive substantial scholarship assistance; many more receive free instruction through fully funded, in‑school programs.
Position Summary
Primary responsibilities include all aspects of administration, communication, and customerservice with customers and employees.
Duties and Responsibilities, not limited to the following:
Campus Support
Perform front desk responsibilities
Answer phones and provide information to the public regarding Levine
Maintain essential knowledge of programs and events featured on the Levine website
Check voicemail and return calls
Maintain room reservation schedule
Provide campus faculty support: maintain phone lists, place piano tuning requests, update mailboxes, assist with event set-ups when needed
Provide administrative support for technology questions
Coordinate with day, weekend, and part‑time front desk staff to ensure substitute coverage for vacation, sick days, and vacancies
Event Management
Set up, attend, and assist at concerts, student recitals, and special events
Organize site support (equipment, warm‑up rooms, etc.) for scheduled events such as studio recitals, master classes, lectures, and jams
Create programs for student recitals
Assist with campus events and programs on assigned evenings and weekends
Part-Time Work Schedule
• Mondays: 3:00 PM - 9:00 PM
• Fridays: 1:00 PM - 9:00 PM
• Sundays at Silver Spring: 9:00 AM - 1 PM
Weekends: Extra staffing opportunities available; average of 12+ hours per month
Qualifications
Pleasant and professional phone manner and demeanor
Excellent interpersonal and customerservice skills
Previous customerservice experience
Strong computer skills, including Microsoft Word, Excel, Outlook, and database management
Understanding of office practices with the ability to multitask
Willingness to work in a team environment
Hourly Rate
$17.95
Equal Opportunity Statement
Levine Music is an Equal Opportunity Employer. Levine Music's employment policy is committed to anti-discrimination of employees or applicants based on sex, gender identity or expression, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by law concerning any employment practices.
$18 hourly 2d ago
Customer Service Tax Specialist
Office of The Chief Financial Officer
Sales associate and customer service job in Washington, DC
Government of the District of Columbia Office of the Chief Financial Officer (OCFO) CustomerService Tax Specialist $51,456.00 - $80,032.00 The Office of the Chief Financial Officer (OCFO), whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia, is in search of a CustomerService Tax Specialist. This position is located in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), CustomerService Administration (CSA).
Duties include, but are limited to:
Assisting individual, business, and real property taxpayers via face-to-face, e-mail, written correspondence, fax, chat, and telephone
Analyzing, determining, and resolving tax processing problems and responding to taxpayer inquiries ranging from tax delinquency to providing general tax return preparation information.
Performing other related duties as assigned
Minimum Qualifications:
For the DS-7 level: A bachelor's degree* or two (2) years of general work experience performing related duties and responsibilities such as: providing prompt and courteous customerservice to external and internal customers in a high-volume, fast-paced environment. Qualified candidates must also possess a working knowledge of Microsoft Office suite (i.e., Outlook, Word, Excel) good listening, multi-tasking, attention to detail and documentation skills. Incumbent must possess excellent written and verbal communication skills.
For the DS-9 level: In addition to the DS-7 level general work experience qualifications, an additional one (1) year of experience performing duties related to investigating and resolving tax processing discrepancies; assembling and reviewing tax transactions to make recommendations and account adjustments; and providing general information to taxpayers.
*If qualifying based on education, applicants must submit an official transcript that verifies a Bachelor's degree. If applicable, your application package must include a U.S. evaluation of all foreign transcripts. Acceptable foreign credential equivalency reports must be provided by organizations that have current membership with the National Association of Credential Evaluation Services NACES) or the Association of International Credential Evaluators (AICE).
Must be flexible to work an 8-hour shift, Monday - Friday, between the hours of 7:00 a.m. to 7:00 p.m. (First 6 weeks of training hours are 8:30 a.m. to 5:00 p.m.)
For initial review submit your resume to the Office of the Chief Financial Officer, Office of Human Resources, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024.
To complete an application or for additional details related to this vacancy, please visit careers/dc and reference announcement number: 25-AD-OTR-0012.
The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.
The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
$51.5k-80k yearly 1d ago
Call Center Customer Service Representative
The Midtown Group 4.4
Sales associate and customer service job in Washington, DC
At least seventeen (17) Medicaid related Call Center CustomerService Representatives are needed for a long-term project in DC. These positions are 100% onsite and located downtown, near Farragut North Metro Station.
The Midtown Group is teaming up with a leading technology company to support a D.C. government department that offers its residents a Medicaid program. Our collective goal is to modernize and optimize DC's Medicaid program while offering outstanding customer support. Our venture is focused on improving outcomes, enhancing provider experiences, and safeguarding program integrity. For this project, our partner will provide technology, and we will provide people and expertise across several functions, including contact center operations.
Our CustomerService Representatives will support D.C. medical providers who need assistance with invoices and payments for service they provide DC Medicaid recipients.
These positions are in-person, located in Downtown D.C. There are no plans to move to hybrid or fully remote models. Interviews begin on Thursday, 12/18/25, and these engagements are expected to start on 1/29/26 and may continue for up to two or three years or longer.
Key job tasks
CSRs have several job responsibilities, and some of the critical ones are:
• Receive inbound contacts using the contact center platform, respond to general customer questions,
provide consultancy using insurance and healthcare expertise available in the knowledgebase, and
escalate to appropriate staff as needed.
• Handle and process contacts so that service level targets are exceeded.
• Process requests and document contacts, including updates to account history with results of the
interaction to include proper documentation. This is critical, as this case history is referenced by CRSs and supervisors to understand what has taken place to date and how to best resolve an issue or progress a case.
• Interface with team members, management, and customers to resolve customerservice issues.
• Review and recommend modifications to procedures and workflow, as needed, to ensure efficient and effective processing of transactions.
• Conduct outbound customer contacts in response to customer direction or other business needs.
• Attend twice-weekly pre-shift meetings, on Mondays and Thursdays, to hear essential information from supervisors, to participate in interactive Q&A, etc.
• Follow contact center scripts, properly verify callers, gain permissions to disclose information, or
assist, and fully document each contact.
Performance measurement
The Midtown Group measures performance in several ways, with the key ones being:
• Quality Assurance assessments: CSRs may have their calls monitored and assessed at any time during a shift. We and our partner monitor and assess our CSRs regularly. CSRs are expected to maintain or
exceed a QA pass rate of 90%+. Calls are considered failed if a CSR misses or incorrectly performs any critical element of the job. These items are well-covered in training and reinforced during pre-shift and individual coaching sessions.
• Call handling metrics are a good measure of performance and the three focus areas are:
• Percent of your shift that you are either on a call or available to take a call.
• Length of call. We are here to provide efficient, professional assistance, so a consistent record of
accomplishment of extraordinarily long or noticeably short calls is frowned upon.
• Percent of calls that you transfer. This often indicates that a CSR is unable or unwilling to assist
callers.
• Attendance
Minimum requirements
• High School Diploma or equivalent, 2-year post-high school Degree, or bachelor's degree.
• Typically, four + years of on-site/in-person multi-channel contact center experience in a similar or
related field.
• Proficiency with basic help desk software, computer software and Microsoft Office applications.
• Problem-solving skills to bring inquiries to effective resolution.
• Customerservice skills, with an emphasis on written and oral communication, to respond to inquiries
professionally and efficiently.
• Medicaid and health insurance experience is strongly preferred.
Other important skills
The ability to provide exceptional customerservice is important to the Midtown Group and our
client. If you have the service gene - if helping others is in your DNA - we are happy to have you join us.
Our most effective and successful CustomerService Representatives exhibit the following
skills:
• Conduct themselves with professionalism, empathy, patience, courtesy, and intact.
• Communicate effectively, clearly, and professionally.
• Listen carefully to understand the caller's situation, to determine the caller's needs, to read and
understand the case history, and to provide the appropriate course of action.
• Effectively collect and handle sensitive data and personal information, as needed.
• Deal well with conflict, as well as complex and emotional situations.
• Be flexible, and able to work independently.
Hours, project duration, etc.
The contact center operating hours are Monday through Friday, from 8:00am to 5:00pm ET.
However, schedules will be between the hours of 7:45am to 5:15pm ET, to allow for pre-shift
sessions and last-minute contacts/wrap up.
The contact center is closed on Federal holidays. Candidates must be able to work 40 hours per
week.
The base period for this contract is one year, through November 2026, with two additional annual
option periods. This contract could run for nearly three years, until November 2028
$33k-41k yearly est. 3d ago
Customs Specialist / International Trade Compliance Professional
People Placers Staffing
Sales associate and customer service job in Washington, DC
Schedule: 1,800 - 2,000 hours per year Salary Band: $140,000 - $160,000 (non-licensed) $160,00-$190,000 (licensed broker) $200,000+ (licensed attorneys) This law firm is home to highly motivated professionals distinguished by intellectual rigor, technical excellence, and a shared commitment to superior client service. The Customs Specialist plays a critical role in advising clients on complex import and trade compliance matters while contributing to a collaborative, high-performance environment focused on continuous improvement.
Highly preferred to have a Licensed U.S. Customs Broker or licensed practitioners of Law.
Key Responsibilities
The Customs Specialist will provide substantive analysis and practical guidance across a broad range of customs and trade matters, including:
Tariff classification, customs valuation, country-of-origin determinations, and entry requirements
Identification of duty drawback opportunities and duty/fee savings strategies
Advising on CBP automated systems, including ACE, post-entry audits, and focused assessment audits
Supporting the design and implementation of compliance solutions, with an emphasis on automation and process optimization
Assisting with due diligence reviews, privilege reviews, and audits of client records and files
Conducting legal and factual research related to customs laws, regulations, markets, and industry standards
Coordinating filings and communications with U.S. Customs and Border Protection and other government agencies
Collaborating with attorneys, specialists, and clients to deliver accurate, timely, and strategic outcomes
Qualifications
Bachelor's degree or higher from an accredited college or university
Customs Broker License strongly preferred. Trade Compliance Specialists or Import Specialists will be considered.
Substantial experience in customs and international trade compliance, including roles such as:
Licensed Customs Broke
U.S. Customs Auditor
Hands-on experience with CBP's ACE Portal
Exceptional written and oral communication skills, with the ability to convey complex technical information clearly and precisely
Strong research capabilities, including regulatory and factual analysis
Proficiency with Microsoft Office applications, including Word, Excel, and Access
Willingness to travel as required, internationally.
This role rewards precision, judgment, and intellectual stamina. It suits someone who enjoys living at the intersection of law, logistics, and systems where a single classification decision can ripple across global supply chains.
$44k-85k yearly est. 26d ago
Member Retention Specialist
The Ford Agency
Sales associate and customer service job in Washington, DC
The Ford Agency is currently seeking a Member Retention Specialist to join the team-oriented membership department of a higher education association. The successful candidate will build relationships with members, and analyze data to develop member retention and engagement strategies for the short and long term. This is a great opportunity for someone who has solid experience in membership engagement in the higher education space and is looking to take on a strategic role.
Responsibilities Include:
Build strong relationships with members both individual and institutional
Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries
Implement strategic retention and outreach
Develop and distribute member newsletter alongside leadership and communications teams
Create member recognition programs and other initiatives for member engagement
Analyze data and other metrics to improve member retention
Collaborate with leadership on annual reports, and board materials related to membership trends
Qualifications Include:
Bachelor's Degree
3+ years professional experience in membership engagement, customer relations, or similar field
Experience in higher education and associations required
Experience with Salesforce or other CRM required
Superb written and verbal communication skills
Excellent time-management
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at ********************
$34k-48k yearly est. 2d ago
Client Service I Representative- Print/ Mail
Canon U.S.A., Inc. 4.6
Sales associate and customer service job in Washington, DC
Company Canon U.S.A., Inc. Requisition ID 33585 Category CustomerService/Support Type Full-Time Workstyle Full-Time On Site About the Role Responsible for prompt delivery of various on-site work assignments, providing customerservice and ultimately, customer satisfaction.
Your Impact
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customerservice.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Copy/Print Production/Copy Center:
- Responsible for prompt and accurate reproduction of all print requests.
- Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check.
- Receives, logs, delivers and tracks all activity for reporting purposes.
- Responds to customer requests.
- Performs routine upkeep and basic maintenance of equipment.
- Records and tracks customer inquiries and fulfillment of requests.
- Performs daily convenience care functions as needed.
Mail/Courier Services:
-Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
-Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).
-Researches and routes unidentified and generic mail.
-Receives, logs, delivers and tracks messenger items.
-Responds to customer requests.
-Performs routine upkeep of equipment.
-Records and tracks customer inquiries and fulfillment of requests.
Shipping/Receiving:
-Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments.
-Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures.
-Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
We are providing the anticipated rate for this role: $17.20 - $23.37 hourly.
- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customerservice and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
Company Overview
About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon.
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#LI-JZ1 #PM19 #LI-Onsite
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
$17.2-23.4 hourly 5d ago
Member Service Representative (Full-Time) - Washington Navy Yard/ Suitland
Navy Federal Credit Union 4.7
Sales associate and customer service job in Washington, DC
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 1335 10th Street SE Bldg. 184, Washington, District of Columbia 20374 | 4251 Suitland Road Rm 2N100, Suitland, Maryland 20395
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$34k-44k yearly est. 1d ago
Real Estate Salesperson
Keller Williams Capital Properties 4.2
Sales associate and customer service job in Washington, DC
Fantastic opportunity here in local Real Estate! We are looking for a go-getter Real Estate Sales Agent! Want to make a lot of money and work with talented people? Love helping people find the home of their dreams? So do we! We are looking for a motivated real estate sales agent who is passionate about making the home selling/buying experience as great as it should be.
This is your opportunity to join a dynamic and hyper-successful team where you can grow your career, earn a significant financial income and help your customers achieve their ultimate goal of a new home.
Our leads system, smart technology and training will get you off the ground and running... FAST.
It's very common for newly affiliated real estate sales agents to have multiple transactions in their first weeks/months.
This can be you.
We would love to have you join the family today!
$176k-240k yearly est. 60d+ ago
Real Estate Salesperson - Washington DC
Vylla Home
Sales associate and customer service job in Washington, DC
Vylla's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and employees. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership - from real estate with Vylla Home to Title/Settlement and Escrow services, Mortgage lending, and more - all under one roof!
We offer our agents:
+ Competitive Commission Split - keep your commission and set your own value! Unlimited opportunity to earn what you are worth.
+ Reasonable flat rate referral fees. No hidden costs!
+ Qualified leads, assets and referrals
+ Free CRM and CMA tools, transaction management system, e-signatures and more
+ Customized training, live demos and more available 24/7
+ Customizable agent websites, marketing support, social media training and more
+ Face-to-face broker support and coaching - true mentorship
+ Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customerservice from our headquarters in Aliso Viejo, California)
+ Back office support including dedicated transaction coordinators and an agent services resource team
+ "Best of both worlds" environment with local offices and support as well as the backing of a large, established and nationwide institution (Carrington and Vylla family of companies)
+ Incentive program to earn cash if you help grow our team and bring new agents onboard
+ Flexible schedules and control over your personal and professional growth as an agent
+ A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
**What will make you successful at Vylla?**
+ An active license
+ Drive and ambition to succeed as part of an innovative, fast-growing team
+ Complete focus on the customer experience
+ Strong communications skills and ability to build a network of engaged customers and prospects
+ Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
$36k-123k yearly est. 60d+ ago
BAS Project Salesperson
Controlsjobs
Sales associate and customer service job in Washington, DC
BAS Project Salesperson - Greater Washington D.C. Area - National Mechanical Contractor - Uncapped Commission About the Opportunity:
A nationally recognized mechanical and building automation contractor is seeking an accomplished BAS Project Salesperson for its Greater Washington D.C. region. This role focuses on developing and closing project opportunities in Building Automation Systems (BAS), including retrofits, upgrades, service solutions, and new construction. Ideal for someone with a strong sales background in controls and a proven track record of generating revenue in the BAS market.
Location:
Bowie, MD - Greater Washington D.C. Metro Area
In-office position with regional client travel
Position Details:
Title: BAS Project Salesperson
Base Salary: $74,000 - $111,000
Commission: Uncapped Monthly Commissions
Vehicle: Monthly Allowance + Gas Card
Equipment Provided: Cell Phone, Laptop, iPad
Compensation & Benefits:
Full Medical, Dental, and Vision Insurance
HSA and FSA Options
401(k) with 4% Company Match (Eligible After 1 Year)
2 Weeks Vacation, 80 Hours Sick Time, 8 Paid Holidays
Ongoing Certification Training & Education Reimbursement
Key Responsibilities:
Identify, cultivate, and secure BAS project opportunities with new and existing clients
Review specifications and drawings to assemble accurate scopes and proposals
Develop estimates for BAS retrofits, integrations, and service solutions
Design customized retrofit strategies and present value-driven proposals
Utilize strong HVAC and controls knowledge to support technical recommendations
Collaborate with internal engineering and estimating teams to maintain margin targets
Drive upsell opportunities across BAS, HVAC service, and mechanical scopes
Present proposals to owners, general contractors, design teams, and consultants
Ideal Candidate Profile:
3+ years of BAS project sales or mechanical/HVAC sales experience
In-depth understanding of building automation, retrofit applications, and integration
Consultative sales approach with strong technical and financial insight
Experience with platforms such as Tridium, Honeywell, KMC Controls, or Distech Controls
Proficiency in reading blueprints and interpreting control drawings
Industries Served:
Commercial, Education, Healthcare, Office, Manufacturing
Data Centers, Telecom, Lodging, Transportation, Public Safety
Project Types:
Retrofit, Design-Build, Service, and New Construction
If you're ready to accelerate your BAS sales career with a national leader offering uncapped earnings, strong technical support, and long-term stability, we encourage you to apply today.
$74k-111k yearly 51d ago
Customer Success Representative
Beyond SOF
Sales associate and customer service job in Washington, DC
The Customer Success Representative is responsible for providing support to customers, ensuring their satisfaction, and assisting with the implementation of customer success solutions. Provide support to customers and ensure their satisfaction.
Assist with the implementation of customer success
solutions.
Collaborate with the customer success team to address
customer inquiries and issues.
Stay updated on the latest customer success technologies
and trends.
Provide support to customers using quantum
technologies. Assist with the implementation of
quantum-related customer success solutions and
address quantum-related inquiries and issues.
$38k-61k yearly est. 60d+ ago
Customer Relations Specialist, BEST Assessments
Center for Applied Linguistics 4.1
Sales associate and customer service job in Washington, DC
***Please submit Resume and Cover Letter when applying***
The Center for Applied Linguistics is a nonprofit organization promoting access, equity and mutual understanding for linguistically and culturally diverse people around the world.
The mission of the Center for Applied Linguistics (CAL) is to promote language learning and cultural understanding by serving as a trusted source for research, resources, and policy analysis. Through its work, CAL seeks solutions to issues involving language and culture as they relate to access and equity in education and society around the globe.
CAL is located in Washington, D.C. For this position, the employee will need to spend at least two business days per week at the CAL office. This position is not open to candidates residing in New York, New Jersey, Pennsylvania, Texas, California, or the U.S. Territories.
The Customer Relations Specialist, BEST Assessments, position supports all operations related to the customer support, as well as business development of Adult English Language Assessments that are owned and sold by the Center for Applied Linguistics (CAL). These assessments, BEST Literacy and BEST Plus, are used by adult English as a Second Language (ESL) programs, community colleges, and/or other organizations providing English education services to immigrant populations. This position is responsible for the supervision of one part-time Customer Support Assistant and reports to the Senior Director of Language Assessment and Instructional Research (LAIR) unit. This position works collaboratively with other functional departments at CAL, including fulfillment, communications, and test development. The incoming candidate will need to spend at least two business days per week at the CAL office in Washington, DC.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide daily telephone and email support, including technical support, for BEST Plus and BEST Literacy test administrators and programs.
Collect, compile and analyze customer data.
Implement and manage customer support process for test users.
Log customer questions and needs, and compile FAQ sheets.
Create escalation schedule for all operations and customer issues and serve as the point of escalation and back up for customer support line.
Manage the sale and distribution process for CAL's adult English language assessments, including following up on outstanding payments.
Create, document, and implement processes and workflows to improve team efficiency.
Support registration and enrollment for the online workshops and training courses for users of BEST assessment products.
Coordinate across functional departments at CAL, including operations, finance, communications, and test development to ensure customer requests fulfillment.
With the support of the Senior Director of LAIR, develop a strategy for BEST Products sales growth.
With the support of the Senior Director of LAIR, develop and execute prospective client outreach.
Represent BEST products during meetings with current and prospective clients.
Promote BEST assessments at professional conferences.
Supervise and mentor one Customer Support Assistant.
Complete other assignments at the direction of the Senior Director of LAIR.
Qualifications
EDUCATION AND EXPERIENCE
Required
High School Diploma or equivalent
Some college experience
3+ years of relevant experience
Preferred
Bachelor's degree (BA / BS)
Experience providing customerservice
Experience with or knowledge about adult ESL education in the U.S.
Experience with sales and marketing of educational products
Any equivalent combination of education and experience determined to be acceptable.
KNOWLEDGE, SKILLS AND ABILITIES
Excellent interpersonal, editing, oral and written communication skills in English.
Proficient in the use of Word, PowerPoint, and Excel.
Ability to work flexibly and cooperatively in a fast-paced team environment.
Acute attention to detail and ability to consistently meet deadlines.
Ability to work independently as well as part of a team.
Additional Information
COMPENSATION:
Starting at $59,500 annually based on years of experience and skills. This position is benefits eligible.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. The employee may be required to sit or stand in a stationary position for more than 50% of the time. This position constantly operates a computer and other office productivity equipment. The employee may be required to move boxes of 30lbs. CAL adheres to ADA compliance and guidelines as a common practice.
ADDITIONAL INFORMATION
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYMENT STATEMENT
The Center for Applied Linguistics (CAL) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or genetics. In addition to federal law requirements, CAL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CAL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CAL employees to perform their job duties may result in discipline up to and including discharge.
$59.5k yearly 10d ago
Sales & Audience Services Associate
Arena Stage 3.7
Sales associate and customer service job in Washington, DC
Job Description
The successful candidate for the Sales & Audience ServicesAssociate role at Arena Stage will be at the forefront of operational excellence, providing comprehensive support that spans ticket and subscription sales, customerservice and support, and donation processing. They will uphold essential office functions and ensure the smooth execution of daily will call and front-of-house activities. As a champion of customerservice, the individual will deliver exceptional service to both new and existing patrons, guaranteeing timely and professional responses to all inquiries. The successful candidate will engage in proactive sales initiatives through outbound calls. They will also demonstrate versatility by supporting a variety of departmental needs, from report verification to assisting with external rentals and special events, embodying flexibility and a commitment to excellence in all tasks. This role is pivotal in maintaining the high standards and vibrant patron engagement that are hallmarks of Arena Stage.
Responsibilities:
Provides operational support for the department: provides information on Arena Stage, its services, productions, single tickets, and subscription packages to patrons over the phone, in person, and via email.
Sells seats, solicits donations, and processes payments for all of our programs.
Provides excellent customerservice to new and existing patrons; replies to patron queries in a professional manner.
Monitors inbound phone queue, prepares mail, packages subscriptions, and prepares and facilitates daily will call.
Makes outbound sales calls as requested by managers.
Assists in checking reports to ensure proper functionality, hygiene, and confirmation of all ticket sales.
Monitors incoming mail and emails to shared office inbox and accurately processes ticket requests.
Assists with pre-show audience operations including ticket scanning stations and Visitor Services desk staffing.
Assist with external rentals in both a box office and front-of-house capacity, which also may include shifts assisting with the events team.
Additional Projects as needed, including but not limited to: contacting patrons with a balance on their order; entering and, as needed, escalating, responses to post-performance surveys; and general office clerical work.
Requirements:
1 year customerservice experience (full or part time); an associate's or higher degree in a related field (theatre, hospitality, marketing) can substitute for up to six months of experience.
Previous ticket sales experience preferred; arts background or passion preferred.
Schedule:
The successful full-time candidate for this job will work five days out of Tuesday - Sunday, from 11:45-8:15; generally, this is scheduled as Tuesday-Friday and one weekend day. Any changes in scheduling based on office needs will be discussed, and where possible, at least two weeks notice will be given.
Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia.
Job Posted by ApplicantPro
$29k-32k yearly est. 1d ago
Associate Sales Representative ENDO
Amneal Pharmaceuticals, Inc. 4.6
Sales associate and customer service job in Washington, DC
The AssociateSales Representative provides short-term territory coverage under the direction of a Region Business Manager. This role involves planning and executing sales activities, delivering presentations to healthcare professionals, and using approved marketing materials to drive product awareness and sales. The position requires frequent travel (80%+), including overnight stays, and candidates must live near a major airport. Responsibilities also include maintaining compliance with reporting and regulatory standards, participating in training, and supporting business planning efforts.
Essential Functions:
* Under close supervision of the RBM, achieve all territory management, call activity goals and performance objectives for geographical assignment(s) including but not limited to call activity, sample and resource utilization, target reach and frequency, and sales performance.
* Under close supervision of the RBM, maintain proficient knowledge of promoted product disease states and indications.
* Deliver proficient sales presentations to a defined list of current and prospective customers with a frequency based on assigned call goals. Implement the Amneal selling model and process principles, including the DiSC personality profile when engaging with customers.
* Complete pre and post call analysis which positively impacts customer interactions.
* Regularly review and analyze all available sales data and utilize developmental budget funds
* Under close supervision of the RBM, adhere to all compliance policies and guidelines.
* Develop a daily call schedule to ensure efficient and comprehensive coverage of territory which may include a certain number of calls per day/week.
* Under close supervision of the RBM, complete administrative reports and meet related deadlines. Ensure proper safeguarding and care for company assets (laptop, iPad, fleet vehicle. etc.).
* Maintain the stated expectations of number of calls per day defined as face-to-face interactions, with healthcare providers focusing on top target customers.
* Enter calls immediately into Veeva System via iPad and check/respond to email daily.
$33k-44k yearly est. Auto-Apply 8d ago
The Melrose Georgetown Hotel One Touch Reservation Agent
Huntremotely
Sales associate and customer service job in Washington, DC
What you will be doing
Make reservations for all future guests for the hotel, restaurant, and spa, using up-selling techniques to maximize revenue. Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates.
Process all changes and cancellations for group reservations. Prepare group guest lists prior to arrival.
Dispatch all guest requests using the designated program to the proper departments. Follow up with the department and/or guest to ensure the completion of the request.
Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings.
Educate incoming guests of hotel amenities and services available to them during their stay. Inform guests of the variety of entertainment and restaurant venues in the local community, offering value to their stay.
Pay $20.00 hourly (USD)
$20 hourly 1d ago
Learn more about sales associate and customer service jobs