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Associate, Client Service
Kantar 4.3
Sales associate and customer service job in New York, NY
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Associate, Client Service, Media
Job Location: New York (Hybrid)
About the team:
Our media effectiveness client service team are experts in understanding the changing media landscape. They help organizations optimize their media campaigns, identify target audiences, and measure the impact of their marketing efforts. With a focus on cutting edge technologies, audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media. Their global coverage and local expertise enable clients to better understand media audiences and their relationships with brands to optimize investment.
About the role
The Associate is responsible for servicing media clients through the development of quality of work, efficient delivery and developing strong relationships. In this role, they will build their skills and expertise as a research partner to our clients in advising on strategy for digital and multi-platform media campaigns. This person will have strong communication and organization skills, attention to detail and interest in what makes advertising great on various media platforms.
Primary Responsibilities:
Execute advertising campaign effectiveness research studies for some of Kantar's top brand, agency and media platform clients.
Utilize various tools and partners to complete studies from start to finish.
Day to day tasks may include leading kick-off calls, study setup, survey design, data analysis, report writing and presentation of results.
Manage project timelines and quality, collaborating with client teams and across departments.
Lead meetings to scope and kick off new projects as well as to present data results to clients and their ad agencies.
Develop actionable media and creative recommendations for future ad campaigns based on measurement results.
Perform quality checks to ensure project accuracy and address issues proactively.
Continuously seek to improve skills through training and team support.
Build understanding of media capabilities and analytic methods.
Exhibit critical thinking, seek process improvements, and foster a positive, inclusive environment.
Essential Knowledge & Experience
Bachelor's degree in market research/marketing or related social science and analytic disciplines
1+ years of professional market research experience preferred with exposure to quantitative methodologies
1+ years of experience in client facing roles and track record of success in client interactions
Basic understanding of digital advertising principles and practices.
Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines; prior project management experience preferred
Proficient computer skills in Microsoft office and Google Suite tools, and ability to master other needed business tools (e.g., data management / cross tab and other proprietary tools)
Strong detail-orientation with ability to manage multiple work streams and collaborate cross-functionally
Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
Natural curiosity, a can-do attitude, driven and ability to take initiative
Kantar Benefits
We provide a comprehensive, highly competitive benefits package, including
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement, Commuter benefits
Unlimited PTO
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.
The salary range for this role in New York is $64,300 - $85,000. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Location
New York, World Trade CenterUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
$64.3k-85k yearly Auto-Apply 3d ago
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Real Estate Salesperson
Nest Seekers International 3.8
Sales associate and customer service job in New York, NY
Nest Seekers International, a leading Real Estate brokerage in the global luxury market is looking to add spirited and dedicated agents to its NYC team.
The Role
A Licensed Real Estate Salesperson at Nest Seekers are highly motivated individuals with the ability to drive new business, understand the global market impact on hyper local markets, develop longstanding relationships with clients, guide clientele through the renting, purchasing and sales process as well as understand financial market trends as it relates to consumer behavior and decision making. This position, although that of an independent contractor, works closely under the supervision of the company's Managing Sales Directors. An eagerness to learn, work alongside colleagues and unparalleled commitment to your own success are essential for any agent, regardless of experience.
Successful candidates will be able to
- Manage multiple projects simultaneously with incredible attention to detail
- Engage with clients by seeking to understand their needs first
- Utilize the Nest Seekers intuitive dashboard to drive new business
- Hold themselves accountable for their own success with support from the Nest Seekers Managing Directors
- Have an unwavering entrepreneurial spirit and desire for success
Requirements and Qualifications
- High school diploma or equivalent; higher education degree preferred
- New York State real estate licensure or certification
- Knowledge of real estate sales process
- Excellent verbal and written communication skills
Bonus Qualifications
- 2+ years of sales/rental experience
$127k-266k yearly est. 3d ago
Fashion Jewelry B2B National Salesperson
Unique Designs, Inc.
Sales associate and customer service job in Secaucus, NJ
B2B Salesperson - Fashion Jewelry
💰 Salary: $60,000 - $90,000 (based on experience)
🏢 Company: Tanya Creations
About Us:
Tanya Creations is a leading fashion jewelry company known for our innovative designs and partnerships with top national retailers. We're expanding our team and seeking a motivated B2B Salesperson to help grow our U.S. retail business.
Key Responsibilities:
Develop and manage relationships with national retail accounts across the U.S.
Present new jewelry collections and secure new business opportunities.
Collaborate with design and merchandising teams to meet client needs.
Track sales performance and market trends to identify growth opportunities.
Qualifications:
1-5 years of experience in fashion jewelry or a related accessory category.
Proven success in B2B sales to retail or wholesale accounts.
Strong communication and presentation skills.
Ability to work on-site in Secaucus, NJ.
Why Join Us:
Competitive salary ($60K-$90K, commensurate with experience).
Opportunity to work with major national retailers.
Creative, fast-paced environment with room for growth.
$60k-90k yearly 5d ago
Customer Success Representative
Prokatchers LLC
Sales associate and customer service job in New York, NY
Job Title : Customer Success Representative
Duration : 3 Months
Education : High School Diploma.
Shift Details : 9:00 AM to 5:00 PM
General Description:
The Customer Success Specialist plays a critical role in supporting the members throughout their healthcare journey. This role serves as a single point of contact for member retention, enrollment support, recertification, and overall customer experience across multiple lines of business.
$34k-55k yearly est. 2d ago
Customer Experience Analyst
Uniqlo 4.1
Sales associate and customer service job in Kearny, NJ
Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives.
Position Overview:
UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders.
Job Responsibilities:
Analyze customer inquiries, various types of feedback. and related data.
Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries.
Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency.
Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP.
Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC.
Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues.
Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience.
Is up to date and understanding of industry fraud trends
Skills in defining requirements for operational changes or service improvement
Capability to adhere to team processes and standards, while leading process improvement efforts.
Ability to work in a fast-paced environment while maintaining a high level of attention to detail.
Other duties as assigned by supervisor
Requirements:
Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, CustomerService or similar
Minimum 2-3 years of experience in Logistics or E-commerce is preferred
Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools
Flexibility and agility to adapt to changing and evolving business requirements and objectives.
Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic.
Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
Regular, dependable attendance and punctuality is required
Salary: $92,000 - $97,000
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$20k-30k yearly est. 3d ago
Luxury Sales Associate (Online Sales)
Wrist Aficionado
Sales associate and customer service job in New York, NY
Compensation: $65K Base + Commission
Experience Level: Mid-Level (2-5 years in luxury watch sales)
About Us
We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we're hiring a Luxury SalesAssociate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position.
What You'll Do
Support High-Intent Buyers & Luxury Collectors
Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries which are received online.
Qualify inbound leads from website inquiries, phone calls, and VIP referrals.
Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions.
Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings.
Assist in Managing Exclusive Client Relationships
Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers.
Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions.
Coordinate with the sourcing team to find specific models for VIP clients.
Coordinate & Close High-Ticket Transactions
Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models.
Manage inquiries for off-market watches, custom orders, and private sourcing requests.
Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions.
Enhance the In-Store & VIP Buying Experience
Attend watch networking events, industry trade shows, and private gatherings to expand your collector network.
Help coordinate private viewings and in-store appointments for elite clients.
Offer an educational, consultative approach to help clients make confident purchasing decisions.
What You Bring to the Table
2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex)
Experience working with high-net-worth individuals (HNWIs) and collectors.
Knowledge of luxury watches
Strong consultative sales skills-you know how to educate, build trust, and close deals.
Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings.
Why Join Us?
Work with ultra-high-value watches & VIP clientele.
Competitive base salary + performance-based commission/bonuses.
Grow your career in the high-end watch industry with access to collectors & investors.
Opportunity for advancement into senior sales & VIP client management.
$65k yearly 3d ago
Showroom Sales Associate & Customer Support
Korin Inc. 3.5
Sales associate and customer service job in New York, NY
Interested in working with chefs, hospitality professionals? Learn about Japanese Chef Knives, Kitchen Utensils and all the tools that professional chefs use. No sales pressure, we are about customerservice and helping chefs find the products they need.
We are looking for enthusiastic, ready to learn and proactive candidates who would like to join a growing company that moves fast. Our goal is to help our customers choose and receive their products with excellent customerservice and fast fulfillment. Join KORIN and see what the culinary/hospitality industry is all about.
Responsibilities
Greet and assist walk-in customers.
Assist customers with Korin's catalog of products.
Provide professional and thoughtful service.
Enter and process customer orders.
Perform opening, closing, and daily maintenance duties as assigned.
Keep the showroom tidy and presentable,
Monitor inventory and restock product as needed,
Maintain cleanliness and organization in the showroom.
Investigate and resolve potential customer complaints.
Assist with packing and shipping of customer orders.
Assist customers with pick-up orders and complete invoices,
Pick items from showroom and warehouse to ship out,
Gift wrap & engrave knives,
Assist warehouse team with item transfers.
Complete additional tasks/projects as Showroom Manager allocates.
Hit and exceed quarterly sales goals by developing relationships with customers and growing an account list.
Assist customers with knife sharpening drop off and pick up.
Open packages for mail in knife sharpening service and generate SO for the order and collect payments.
Ensure knife sharpening has addressed each of the services the customer requested, for example MR service for broken tip or rust.
Qualifications
Willingness to learn and interest in sales, hospitality/culinary industry.
Previous experience in sales, customerservice, or related fields.
Ability to thrive in a fast-paced and exciting environment.
Excellent customerservice skills including ability to build rapport with customers.
Excellent written and verbal communication skills.
Bilingual Spanish, Japanese or Chinese language skills are a plus.
Understanding of hospitality industry a plus.
U.S Work Authorization (Required)
Physical Requirements:
Position requires periods of standing/walking and may involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
Ability to lift/move up to 25lbs
$26k-34k yearly est. 1d ago
Keyholder/Sales Associate - New York City
Rails 3.8
Sales associate and customer service job in New York, NY
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder/SalesAssociate reports to the Store Manager
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward and remedy opportunities
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customerservice issues
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Leadership:
In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support a positive work environment with teams and throughout store network including cross functional partners
Support performance management initiatives with store teams
Attend and participate at store meetings as required by the business
Ability to manage and resolve conflict in the workplace
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
Protect all company assets including cash handling, inventory, expenses etc.
Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a keyholder position preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$32k-39k yearly est. 1d ago
Williamsburg Sales Associate
Fleur Du Mal 3.6
Sales associate and customer service job in New York, NY
Past experience in the fashion industry is required.
Past experience in the luxury or lingerie industry is strongly preferred.
Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power, while embracing their femininity and sensuality. The brand is distributed online at fleurdumal.com, in Fleur du Mal boutiques, and with top retailers.
Job Description
As a Full-Time SalesAssociate at our Williamsburg Boutique you are responsible for supporting the team in creating an atmosphere that promotes positivity, confidence, empowerment, and inclusivity. You are passionate about delivering an exceptional, unforgettable and one-of-a-kind customer experience. You will be integral in building a forward-thinking and innovative retail experience for both the store team and our Fleur customer. You are a reliable and hardworking individual who strives for excellence in all aspects of Fleur.
Key Responsibilities
Achieve KPI targets, budgets, and objectives by creatively connecting with our clients whether they are in-store or virtual.
Builds and maintains a loyal client base, retaining client loyalty by providing clients with exceptional personalized service.
Serve as a resource for general product knowledge and operational compliance, ensuring customerservice standards are met and prioritized and the sales floor is a welcoming environment.
Manage productivity in down time and maintain cleanliness/organizational standards.
Upkeep a welcoming store culture that is reflective of our values and brand ethos resulting in a team of engaged individuals and unforgettable customer experiences.
Establish and nurture strong relationships with all clients, routinely updating and maintaining strong genuine relationships.
Assist with store opening and closing procedures such as cycle counts, cleaning/organizational duties, maintain visual standards including merchandise presentation and general maintenance as requested.
Essential Qualifications and Skills
2+ years of experience in a retail environment. Experience in the lingerie or luxury industry is strongly preferred.
Strong sense of self-awareness, self-direction, reliability, motivation, time management, and problem solving skills with an acute attention to detail.
Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management.
Excellent verbal, written, and interpersonal communication skills.
Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities.
Proficiency in POS and outreach systems.
Energetic and confident personality mixed with a strong work ethic.
Additional Details
Full-Time
Start Date: ASAP
Hourly Rate: $24 BOE + Allowance + Commission
Interested in joining Fleur du Mal's Retail Team?
Send a note to ********************* with your resume, 'Full-Time Williamsburg SalesAssociate' as the subject, and why you're drawn to this opportunity. xx
$24 hourly 1d ago
Retail Sales Associate
Phoebe Jon
Sales associate and customer service job in New York, NY
Phoebe Jon is a fast-growing apparel brand that operates through its 2 owned brick and mortar stores, online. The company started in 2022 and has scaled quickly. We focus on seasonless fabrics in timeless silhouettes, tailored essentials for women that pave their own path.
Job Summary
The Stylist is a brand ambassador who drives sales through elevated service, relationship building, and impeccable style. This role delivers an exceptional in-store experience by combining hospitality, fashion expertise, and operational excellence while upholding Phoebe Jon's aesthetic, values, and culture.
Key Responsibilities
Sales & Guest Experience
Consistently exceed sales goals by delivering a high-touch, personalized shopping experience.
Host guests with confidence, warmth, and proper etiquette, ensuring every client feels welcomed and valued.
Build long-term guest relationships through thoughtful conversation, engaging questions, and elevated service.
Suggest and support outreach initiatives and in-store events that deepen community connection.
Leverage product knowledge to educate, style, and inspire guests across all merchandise categories.
Styling & Curation
Embody and communicate the Phoebe Jon aesthetic with confidence and authenticity.
Lead by example through impeccable personal style and professional presentation.
Identify, speak to, and apply relevant fashion trends to elevate guest experiences.
Maintain visual standards and ensure the sales floor and stockroom remain immaculate at all times.
Team & Culture
Foster a positive, self-motivated, and collaborative team environment.
Give and receive feedback with honesty, professionalism, and respect.
Celebrate the successes of fellow stylists and contribute to a high-performing culture.
Share guest feedback, insights, and ideas with leadership to support continuous improvement.
Operations & Business Acumen
Confidently manage POS transactions, including register operations and checkout.
Support inventory management, restocking, fitting room operations, and store maintenance.
Demonstrate strong multitasking skills across client service and operational responsibilities.
Understand the product landscape and merchandise flow across categories.
The Successful Candidate Will Possess
Professional selling skills with exceptional interpersonal presence.
Prior luxury or elevated retail experience preferred.
Strong written and verbal communication skills with guests, leadership, and peers.
Proactive ability to multitask, prioritize, and adapt in a fast-paced environment.
A collaborative mindset with the ability to contribute meaningfully to team success.
Preferred Qualifications
Previous retail experience preferred but not required.
Demonstrated ability to communicate effectively with customers and leadership teams.
Proven ability to collaborate, contribute ideas, and support management initiatives.
Essentials Qualifications
Must be at least 18 years of age.
Must be available to work evenings, weekends, holidays, and peak business times.
Must be able to bend, reach, stretch, lift, carry, and move up to 30-40 pounds safely.
Must be comfortable standing for extended periods and climbing ladders.
Must be able to move throughout all store areas and remain accessible to guests.
Must demonstrate professionalism, respect, and the ability to build productive working relationships
$33k-49k yearly est. 3d ago
PT Retail Sales Associate
French Corner Soho
Sales associate and customer service job in New York, NY
French Corner is an apparel fashion company located in New York, NY. We offer a wide selection of luxury brand clothing and accessories for women with a loyal customer base. Our team is dedicated to providing exceptional customerservice and ensuring a unique shopping experience for all our customers.
Role Description
This is a part-time on-site role for a Weekend SalesAssociate (Saturday required plus 1-2 additional days per week). Associate would be on schedule for full day shifts (10AM-7PM). The PT SalesAssociate will be responsible for styling and assisting customers with their purchases, operating the cash register, restocking merchandise, maintaining the store's appearance and cleanliness, and providing exceptional customerservice.
Qualifications
Fashion and styling knowledge
Excellent customerservice skills
Strong verbal communication skills
Ability to work well in a team environment
Basic math skills and comfort with operating a cash register
Prior experience in retail sales is a plus
Availability to work Saturday, Sunday and 1 weekday from 10AM - 7PM
This position is great for somebody looking to increase their fashion styling, sales, and customerservice abilities. We are looking for a long term candidate to join our team. We look forward to hearing from you.
$33k-49k yearly est. 3d ago
Stylist / sales associate
Generation Love
Sales associate and customer service job in New York, NY
Generation Love is seeking a dynamic and results-oriented Stylist to elevate our client services and drive significant business growth at our Madison Avenue boutique. This pivotal role will be responsible for cultivating and expanding our client base, maximizing sales through personalized styling and proactive outreach, and fostering long-term brand loyalty. The ideal candidate will be a seasoned stylist with a proven track record in contemporary/luxury retail, exceptional clienteling skills, a strong understanding of the business, and a passion for exceeding sales targets and building meaningful client relationships.
Responsibilities:
* Elevate Client Experience: Provide unparalleled, personalized styling services to both new and existing clients, creating curated looks that align with their individual needs and preferences.
* Drive Sales & Achieve KPIs: Proactively work to meet and exceed sales goals and key performance indicators (KPIs), including average transaction value, client retention rate, and new client acquisition.
* Develop Top Clients: Cultivate and strengthen relationships with our top-tier clients, proactively identifying opportunities to increase their spending through personalized outreach, styling consultations, and exclusive previews.
* Strategic Client Development: Identify and develop potential clients within specific tiers, implementing tailored strategies to nurture them into loyal, high-value customers.
* Improve Client Retention: Build and maintain strong, lasting relationships with clients through consistent communication, personalized attention, and exceptional service, ensuring their continued engagement with the brand.
* Reactivate Inactive Clients: Develop and execute strategies to re-engage lapsed and inactive clients through targeted outreach and compelling offerings.
* Drive Business Through Appointments: Actively schedule and conduct productive client appointments, maximizing sales opportunities and providing a dedicated styling experience.
* Exceptional Clienteling: Connect with clients on a personal level, understand their style journeys, and build trust through authentic communication and storytelling about the brand and its offerings.
* Promote Brand Loyalty: Serve as a passionate brand ambassador, fostering a strong sense of loyalty and connection between clients and Generation Love.
* Maintain Client Records: Accurately and diligently maintain client profiles, purchase history, and preferences to provide highly personalized service.
* Stay Current with Trends: Maintain a strong understanding of current fashion trends, designer collections, and the contemporary luxury market.
* Collaborate with Team: Work collaboratively with the store team to ensure a seamless and exceptional client experience.
Qualifications:
* Minimum of 2+ years of experience in retail sales and personal styling, preferable on Madison Avenue.
* Proven track record of exceeding sales targets and building a strong client book.
* Exceptional clienteling and relationship-building skills.
* Strong understanding of contemporary fashion and luxury brands.
* Experience managing and leveraging a consignment business is highly desirable.
* Excellent communication, interpersonal, and presentation skills.
* Highly organized and detail-oriented with strong follow-up skills.
* Ability to work independently and as part of a team.
* A proactive, self-motivated, and results-oriented approach.
$33k-49k yearly est. 2d ago
Sales Associate III
Tapestry, Inc. 4.7
Sales associate and customer service job in Wayne, NJ
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
SalesAssociate Job Description
The SalesAssociate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.
SALES FLOOR:
Understands organizational objectives and makes decisions that align with Company priorities
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
Creates short- and long-term strategies to achieve personal metrics and performance goals
Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
Represents Coach as a brand ambassador
Demonstrates Coach's Selling and Service expectations at all times
Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style
Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs
Sensitive to customers' needs and tailors approach by reading cues
Attends to the unique and individual shopping needs of each customer.
Works with multiple customers simultaneously and breaks away as appropriate
Follows up with customers consistently and genuinely to influence/close the sale
Flexes personal selling techniques to contribute to overall store financial results
Builds lasting and loyal relationships with customers
Leverages Coach's tools and technology to support relationship building and clienteling efforts
Creates enthusiasm and positivity for a shared vision and mission
Promotes and endorses a team selling environment
Fosters an environment of teamwork, trust and collaboration with internal and external customers
Remains solution oriented; is adaptable and flexible to changing business and store needs
Welcomes feedback and adapts behaviors as appropriate
Maintains a calm and professional demeanor at all times
OPERATIONS:
Ensures all daily tasks are completed without negatively impacting service or Coach standards
Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
Maintains a clean and tidy selling floor at all times
Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures
Replenishes inventory on sales floor as needed
Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.
Supports cash-wrap when needed to process purchases, returns, and exchanges.
Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc.
Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.
Competencies required:
Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Additional Requirements
Experience: 1- 3 years of previous sales experience, preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $15.50 TO $19.00 Hourly
* Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 121301
$15.5-19 hourly 5d ago
Senior Sales Associate
Versace 4.7
Sales associate and customer service job in New York, NY
WHY WORK FOR VERSACE
Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.
Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.
WHO YOU ARE
Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO
The Senior SalesAssociate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.
Duties and Responsibilities
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
• Maintain client relationships through after salesservice: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
• Support the business by maintaining seamless inventory operations throughout the day
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Support the sales team through various coaching & training techniques
YOU'LL NEED TO HAVE
• Previous experience of at least 3 years in the Retail environment
• Organizational skills, accuracy and reliability
• Computer skills to include operation of retail point of sale system, Word, Excel and email
WE'D LOVE TO SEE
• Full understanding of specialty retail and a proven track record in clientelling
• Ability to thrive in a high paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities
• A powerful personality that is entrepreneurial and sales focused
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.
$35k-59k yearly est. 1d ago
Call Center Specialist - Debt Collection
Peter C. Merani PC Attorneys at Law
Sales associate and customer service job in New York, NY
Call Center Specialist - Debt Collections (On-Site)
Merani Law • $20-$25/hour • NYC (On-Site)
Merani Law is seeking an On-Site Call Center Specialist to handle debt collection calls related to unpaid toll violations and accounts receivable. This role requires professionalism, strong communication skills, and the ability to manage high call volumes.
Key Responsibilities
Make outbound and receive inbound calls to resolve unpaid toll violations and outstanding balances.
Discuss payment options, set up payment plans, and process payments accurately.
Update customer account records and document all interactions.
Use TCN call center software to manage daily call activity.
Provide excellent customerservice while following collection procedures and firm policies.
Requirements
Prior collections experience required.
Law firm experience highly preferred.
Experience with call center software (TCN preferred).
Spanish fluency (spoken & written) preferred.
Reliable attendance, strong attention to detail, and professional communication skills.
Must pass all required background and reference checks.
$20-25 hourly 2d ago
Sales Specialist
Gunner
Sales associate and customer service job in Stamford, CT
Gunner Roofing is transforming the roofing industry with a company focused on the highest-quality work and customerservice, taking the fear out of home improvement. Gunner Roofing is pioneering innovation in the industry blending incredible people with technology. Our mission is to enrich homeowners' lives through trusted guidance, exceptional service, and lasting memories-installed every day.
Winner of multiple awards including GAF's Cutting Edge Contractor Award 2023 & DaVinci Masterpiece Contractor Project of the Year 2023 along with Fast Company's Most Innovative Companies 2024, & Inc. Best Workplaces 2025. Our people are the backbone of Gunner, each member bringing unique skills and passion to the table, driving us forward and upholding our commitment to education, communication, unmatched speed, innovation, and craftsmanship. Our people are aided by an experience that enables customers to easily purchase roofing online. This blend of traditional craftsmanship and digital ease underscores our dedication to an exceptional customer experience.
What part will you play?
As an Outside Remodeling Specialist, you'll be the face of Gunner Roofing. Your role is to connect with homeowners, understand their remodeling needs, and provide tailored solutions that enhance their homes and build lasting trust. You'll play a critical role in driving sales growth while delivering an exceptional customer experience that reflects the Gunner brand.
What will you do?
Engage with prospective customers to identify their needs and recommend the right roofing or remodeling solutions.
Conduct product demonstrations and explain features, benefits, and value in a way that resonates with each customer.
Build and manage a pipeline of leads through networking, referrals, and proactive follow-up.
Provide accurate sales forecasts and maintain activity reports in HubSpot (calls, appointments, sales, lost business, customer feedback).
Maintain communication with current and past customers, sharing updates on new products and services.
Ensure customer satisfaction by resolving issues quickly and building strong, long-term relationships.
Travel locally to customer appointments on a weekly basis.
Stay current on market trends, sales techniques, and remodeling best practices to continuously improve performance.
What do we require from you?
Proven sales and negotiation skills with a track record of meeting or exceeding goals.
Excellent interpersonal, listening, and communication skills with a customer-first mindset.
Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
Resilient, adaptable, and accountable-able to thrive in a high-paced environment.
Proficiency with Microsoft Office Suite and CRM tools (HubSpot preferred).
BA/BS preferred or at least 5 years of outside sales experience, ideally in roofing, remodeling, construction, or home improvement.
Compensation
Base Salary: $65,000 to $85,000 + Sales Incentives
Two-week onboarding program
American Express for business expense
Company vehicle, including insurance and fuel coverage
Benefits
An unmatched, high-energy company environment
401(k): Company match after 6 months
United Healthcare (medical, dental, vision) with company contribution after 60 days
PTO: Unlimited plan after 60 days
Company-issued iPhone and MacBook
Clear path to promotions within the organization
$65k-85k yearly 3d ago
Luxury Jewelry Sales Specialist
Traxnyc Corp
Sales associate and customer service job in New York, NY
We're looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC's Diamond District. At TraxNYC, your income is directly tied to your hustle - this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity.
Check out our Team & Workspace here: **************************************
As a Luxury Jewelry Sales Specialist, you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You'll work closely with our internal teams to ensure a seamless client experience, whether it's for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you'll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations.
Key Responsibilities:
Manage and convert inbound online leads into closed sales
Respond to client inquiries across platforms (website, Instagram, email, etc.)
Guide customers through jewelry selection, customization, and order processing
Build and maintain strong client relationships for future business
Collaborate with design and production teams to ensure accurate order fulfillment
Maintain clear communication and organized records throughout the sales cycle
Assist your online clients in person if they visit the showroom
Requirements:
Proven sales experience (luxury, retail, or commission-based preferred)
Strong written communication and online customerservice skills
Professional appearance and business etiquette
Full-time availability: 8-hour shifts, 5 days/week
Shifts may vary between 10:00 AM - 6:00 PM (morning) and 2:00 PM - 10:00 PM (evening)
Scheduled days and shifts will vary week to week
Highly motivated, self-disciplined, and eager to grow
Bonus Points For:
Experience in jewelry, luxury retail, or custom goods
Background in high-ticket online sales or e-commerce
Familiarity with NYC's Diamond District or fine jewelry industry
Experience using monday.com or similar workflow/project management tools
Compensation & Growth:
Commission-based pay starting at 12% of profits - no cap on earnings
Realistic income potential: $60,000-$120,000+ annually, depending on performance
Paid time off + employee discount
High volume of inbound leads and online traffic
Opportunity to transition into in-store, high-end client sales as you grow
If you're looking for more than just a sales job - and you're ready to build a lasting career in the luxury space - we want to hear from you. The path is there. How far you go depends on how hard you work.
Check out our social media below
Instagram: **********************************
TikTok: *******************************
YouTube: **********************************************
Facebook: ********************************
Twitter/X: *********************
$60k-120k yearly 5d ago
Fine Jewelry Sales Specialist
Keyzar Jewelry
Sales associate and customer service job in New York, NY
Keyzar Jewelry is a fast-growing fine jewelry brand known for custom engagement rings, wedding bands, and lab-grown diamond collections. We blend expert craftsmanship with modern e-commerce to help people celebrate life's most meaningful moments. Our customers deserve exceptional guidance as they choose their forever pieces - and you will be a key part of creating that experience.
⸻
🎯 Role Overview
We are seeking a passionate, customer-focused Fine Jewelry Sales Specialist to drive both showroom and online sales. You will assist customers through in-person appointments in our NYC showroom, conduct virtual sales consultations, and respond to real-time chat and messaging inquiries from prospective buyers browsing our website.
This role is perfect for someone who loves jewelry, thrives in a consultative sales environment, and enjoys helping people through emotional, life-changing purchases.
⸻
🛠️ Responsibilities
Showroom Sales
• Provide warm, personalized guidance during scheduled showroom appointments
• Present products professionally and showcase craftsmanship and sparkle
• Educate customers on diamonds, gemstones, materials, and customization options
• Support clients through decision-making and checkout processes
Virtual Consultations & Chat Sales
• Conduct video sales meetings with clients globally
• Respond to live chat / messaging inquiries in a timely and professional manner
• Convert digital leads into high-value customers with strong follow-up and rapport
Customer Experience & Relationship Building
• Build trust through transparency, product expertise, and empathy
• Maintain accurate notes in CRM and follow up on leads diligently
• Identify opportunities to upsell or personalize the customer journey
Operational Support
• Care for product samples and maintain a beautiful showroom environment
• Assist with inventory checks, organization, and product logistics as needed
• Provide feedback from customers to product and marketing teams
⸻
💎 Minimum Requirements
• Based in NYC with ability to work on-site during showroom hours
• 1-3+ years of sales experience - jewelry, luxury, or consultative sales strongly preferred
• Strong communication and customerservice skills
• Comfort conducting video calls and using digital sales tools
• Professional, polished appearance and demeanor
• Ability to learn diamond/metal knowledge quickly and accurately
• Strong organizational skills and lead follow-through mindset
⸻
🌟 Preferred Qualifications
• Previous fine jewelry or engagement ring sales experience
• Understanding of diamonds, certification, settings, customization, etc.
• Familiarity with CRM systems, Shopify, or live-chat platforms
• Multilingual is a plus
⸻
🎁 What We Offer
• Competitive base salary + commission structure
• Opportunities for performance-based growth
• Access to expert product training and continuous learning
• A supportive, team-focused environment
• The chance to help people celebrate some of the happiest moments of their lives
⸻
📬 How to Apply
Please include:
• Resume
• Brief note about why you'd be a great fit for Keyzar Jewelry
• Any jewelry or luxury sales portfolio or achievements (if available)
$50k-99k yearly est. 3d ago
Immunology Sales Specialist
Celltrion USA
Sales associate and customer service job in New York, NY
About the Company:
Celltrion USA is Celltrion's U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion's unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.
Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.
POSITION SUMMARY
Reporting to the ISL Immunology Sales Lead, the Celltrion Immunology Specialist (CIS) is responsible for achieving the sales objectives and revenue target for their territory. They accomplish this through engaging Healthcare Professionals (HCPs) in field interactions to promote assigned product(s), maximizing the product(s)' selling potential and meeting program objectives. The CIS achieves this by developing and maintaining relationships with HCPs, key decision makers and achieving sales goals. The CIS achieves this by educating HCPs about product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The CIS utilizes approved tools for product and program promotion and maintains a competent level of product, program, and customer activity knowledge.
Covering LOWER MANHATTAN, New York territory.
KEY ROLES AND RESPONSIBILITIES
Implement sales strategy. Drive growth of business through a concrete understanding of the assigned territory and a strategic approach to building an effective territory plan. Achieve key goals and maximize the achievement of sales objectives through proactive and strategic sales.
Create and implement territory business plans to achieve territory and business sales goals. Ensure alignment with market insights and feedback. Prepare reports for Management as needed.
Engage customers in an effective and compliant way that reflects understanding of their environment and provides insight relevant to their practice.
Demonstrate subject matter expertise with customers using effective selling, listening and negotiation skills, and approved messaging, and effectively use approved promotional aids.
Listen and respond appropriately to customer needs and questions
Manage daily sales activity and performance according to defined expectations and complete required daily data entry of call activity in CRM.
Represent Celltrion USA with the highest level of credibility to sustain a positive impression with customers.
Participate in national, regional and district meetings, training sessions and represent Celltrion USA at national and/or local conventions when applicable.
Good understanding of and full compliance with all laws, regulations, Celltrion Code of Conduct, all privacy and data guidelines, relevant state and federal laws and regulations, and terms and conditions prescribed in the Sample Administrative Agreements and PDMA Guidelines.
WORK EXPERIENCE
A minimum of 5 years of pharmaceutical sales experience required.
Immunology experience required. Track record of sales success and existing relationships with customers in immunology (specifically gastroenterology and rheumatology)
Biologics experience strongly preferred, along with working knowledge of patient HUBs, assistance programs, and specialty pharmacy.
QUALIFICATIONS
High level selling, persuasion, presentation, and closing skills. Elevated levels of initiative, resilience, and drive for results. Sound decision making skills and intellectual curiosity. Top business planning skills with a winning mindset.
Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge.
Effective collaboration skills; able to work independently and as a team member.
Flexibility to embrace challenges and ability to handle multiple tasks simultaneously.
Must be 18 years of age or older with valid US driver's license and a safe driving record.
Willingness to travel within the assigned territory and to work related meetings and functions (including overnight and/or weekends).
EDUCATION
Bachelor's degree from an accredited university or college required.
CORE COMPETENCIES
Communication - clear, concise, and ability to motivate; ability to articulate about the company and products
Knowledge - understanding of product portfolio
Collaboration - ability to communicate across functions and at all levels in the organization
Compliance - understands industry regulations to maintain compliance
Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
#LI-DD
$50k-99k yearly est. 1d ago
Administrative Sales Specialist
Apotheke
Sales associate and customer service job in New York, NY
APOTHEKE is a luxury fragrance brand inspired by life's simple moments, dedicated to transforming homes, elevating moods, and creating lasting memories through its thoughtfully curated scents. Established in 2011 by founder Chrissy Fichtl, the brand began as an exploration of scent formulation and soapmaking. Rooted in Brooklyn and aligned with a contemporary ethos, APOTHEKE celebrates simplicity as the ultimate form of luxury. Its offerings include a wide range of home and personal fragrances designed to elevate everyday experiences.
Role Description
APOTHEKE is seeking a full-time, on-site Administrative Sales Specialist based in Brooklyn, NY. This role supports wholesale and DTC sales initiatives, helps build and maintain strong client relationships, and contributes to new business development in partnership with the wholesale sales team.
Responsibilities include trade shows, conducting monthly in-store check-ins, and supporting key wholesale platforms and processes-such as updating the wholesale website, monitoring and managing Faire wholesale orders, responding to customerservice emails from our website, and overseeing all dropship activity as part of the sales funnel.
On a day-to-day basis, the Administrative Sales Specialist will respond to customer inquiries, deliver exceptional service, and manage order entry under the supervision of the Sales Team. The role also collaborates closely with internal teams to achieve sales goals and ensures APOTHEKE's brand vision is represented across all wholesale operations.
Qualifications
Customer-focused mindset with strong CustomerService and Communication skills
Proven experience in Wholesale and Sales, with the ability to develop and maintain client relationships
Detail-oriented with excellent organizational and time management skills
Proficiency in Microsoft Office Suite and familiarity with CRM tools
Ability to work collaboratively in a fast-paced, team-oriented environment
Experience in the luxury goods or fragrance industry is a plus
A bachelor's degree in Business, Marketing, or a related field is preferred
Compensation: Salary of $55,000- $60,000
What APOTHEKE Offers:
10 paid days accrued off vacation and 5 accrued sick days as per NYS Law.
Standard Company Holidays
APOTHEKE pays $500 toward the employee plan if you opt in. United Healthcare Bronze or Silver EPO plan
$55k-60k yearly 5d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Eastchester, NY?
The average sales associate and customer service in Eastchester, NY earns between $22,000 and $40,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Eastchester, NY
$30,000
What are the biggest employers of Sales Associate And Customer Services in Eastchester, NY?
The biggest employers of Sales Associate And Customer Services in Eastchester, NY are: