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Sales associate and customer service jobs in Fairfield, CT

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  • Sales Associate (PT) - Americana

    Theory 4.4company rating

    Sales associate and customer service job in Manhasset, NY

    At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Responsibilities A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. Business Leader ● Meet personal and store sales and KPI goals ● Demonstrate excellent knowledge of the product to support the brand goals ● Develop sales techniques that are relevant to the market ● Establish and maintains client-base ● Leverage company tools, incentives & strategies to support meeting sales goals People Leader ● Ensure effective communication between managers & other team members ● Support keeping other team members motivated and engaged ● Contribute new & innovative ideas to support meeting business goals ● Resolves client needs quickly and effectively, ensuring customer satisfaction ● Participates in all training and development meetings. Operations Leader: ● Ensure all functions of the store are maintained to support a superior shopping-experiences ● Uphold store standards and policy and procedures daily ● Assist in the maintenance in all areas of stock, shipping, and receiving protocols. ● Identify product concerns and communicate inventory needs to support the business goals ● Comply with all point of sale register policies and procedures Customer Focus: ● Ensure the highest level of customer service to each and all individuals in the store ● Build meaningful relationships with clients through strong-interpersonal skills ● Collaborate with all team members to support a superior shopping experience ● Be present on and off the floor as a Theory Brand Ambassador The Essentials ● 1-2 years' prior work experience in a client-centric, sales environment ● Dynamic interpersonal and communication skills, both verbal and written ● Independent work ethic, time management skills ● Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $18- $20/ hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
    $18-20 hourly 16h ago
  • Customer Service Representative

    Upshot Recruiting

    Sales associate and customer service job in Norwalk, CT

    Title: Customer Service Representative / Inside Sales Pay Range: competitive salary, bonus opportunity Benefits: Employee Health Benefits 100% Covered, 401K Growth Opportunity: rapidly growing company that will have many opportunities for promotions Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Provide accurate information regarding products and services to enhance customer satisfaction. • Perform data entry tasks to maintain up-to-date customer records and interactions. • Conduct outbound calling to existing clients for follow up on customer feedback or promote new services. • Collaborate with team members to resolve complex customer issues effectively. • Maintain a positive attitude while managing multiple tasks in a fast-paced environment. Ideal Candidate Profile: • Excellent verbal and written communication skills • Strong client service orientation with the ability to empathize with customers' needs. • Experience with order management systems and CRM software is a plus. • Ability to communicate efficiently while engaging with customers on various platforms. • Sales experience is beneficial for promoting products and services effectively. • multilingual abilities are a plus
    $29k-38k yearly est. 1d ago
  • Sales Associate - Cleanliness & Safety

    Cedar Farms

    Sales associate and customer service job in Guilford, CT

    ! In this role, you will provide exceptional customer service while selling our products to customers according to company standards. This will include merchandise presentation, safety, sanitation, service, and suggestive selling. Additionally, you will assist customers with inquiries, process sales transactions, and manage the fuel pumps to ensure prompt and friendly service. Some additional responsibilities will include: Properly maintaining the cash drawer and being accountable for all cash, coupons, checks, and receipts. Receiving and checking in delivered merchandise and placing it in the appropriate storage area. Filling displays and stocking shelves as needed. Refilling outside towel holders and refreshing window washer fluid. Servicing, cleaning, and stocking public restrooms; refilling towels and soap dispensers. Cleaning windows, glass partitions, and mirrors using cleaning agents. Other duties as assigned. Cedar Farms - Guilford is an Equal-Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. REQUIREMENTS Sales Associate experience preferred; on-the-job training provided. Customer service skills or related experience are required. Ability to interact professionally with customers, Store Managers and co-workers. Ability to understand and follow instructions. Ability to use the cash register. Basic math skills to calculate prices and make change.
    $27k-40k yearly est. 1d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Sales associate and customer service job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 3d ago
  • Remodeling Sales Specialist

    Gunner

    Sales associate and customer service job in Stamford, CT

    Gunner Roofing is transforming the roofing industry with a company focused on the highest-quality work and customer service, taking the fear out of home improvement. Gunner Roofing is pioneering innovation in the industry blending incredible people with technology. Our mission is to enrich homeowners' lives through trusted guidance, exceptional service, and lasting memories-installed every day. Winner of multiple awards including GAF's Cutting Edge Contractor Award 2023 & DaVinci Masterpiece Contractor Project of the Year 2023 along with Fast Company's Most Innovative Companies 2024, & Inc. Best Workplaces 2025. Our people are the backbone of Gunner, each member bringing unique skills and passion to the table, driving us forward and upholding our commitment to education, communication, unmatched speed, innovation, and craftsmanship. Our people are aided by an experience that enables customers to easily purchase roofing online. This blend of traditional craftsmanship and digital ease underscores our dedication to an exceptional customer experience. What part will you play? As an Outside Remodeling Specialist, you'll be the face of Gunner Roofing. Your role is to connect with homeowners, understand their remodeling needs, and provide tailored solutions that enhance their homes and build lasting trust. You'll play a critical role in driving sales growth while delivering an exceptional customer experience that reflects the Gunner brand. What will you do? Engage with prospective customers to identify their needs and recommend the right roofing or remodeling solutions. Conduct product demonstrations and explain features, benefits, and value in a way that resonates with each customer. Build and manage a pipeline of leads through networking, referrals, and proactive follow-up. Provide accurate sales forecasts and maintain activity reports in HubSpot (calls, appointments, sales, lost business, customer feedback). Maintain communication with current and past customers, sharing updates on new products and services. Ensure customer satisfaction by resolving issues quickly and building strong, long-term relationships. Travel locally to customer appointments on a weekly basis. Stay current on market trends, sales techniques, and remodeling best practices to continuously improve performance. What do we require from you? Proven sales and negotiation skills with a track record of meeting or exceeding goals. Excellent interpersonal, listening, and communication skills with a customer-first mindset. Strong organizational skills, attention to detail, and the ability to manage multiple priorities. Resilient, adaptable, and accountable-able to thrive in a high-paced environment. Proficiency with Microsoft Office Suite and CRM tools (HubSpot preferred). BA/BS preferred or at least 5 years of outside sales experience, ideally in roofing, remodeling, construction, or home improvement. Compensation Base Salary: $65,000 to $85,000 + Sales Incentives Two-week onboarding program American Express for business expense Company vehicle, including insurance and fuel coverage Benefits An unmatched, high-energy company environment 401(k): Company match after 6 months United Healthcare (medical, dental, vision) with company contribution after 60 days PTO: Unlimited plan after 60 days Company-issued iPhone and MacBook Clear path to promotions within the organization
    $65k-85k yearly 16h ago
  • Real Estate Salesperson

    The Dana Team 4.8company rating

    Sales associate and customer service job in Great Neck, NY

    We are looking for dedicated Real Estate Sales Agents who are motivated and passionate about making the home-buying experience as simple and streamlined as it can be. We need people to join our dynamic and fast-growing team. If you are a new agent or are serious about becoming an agent, that is great! We have more qualified leads than we can handle. We are looking for someone like you! What's in it for you: Have a flexible schedule Work in an energetic, team atmosphere where everyone treats one another as family The best administrative support New Agent Sales Training & Learning Resource Optional Case-by-case personal mentorship If you are ready for a great career in a growing industry, apply now.
    $129k-268k yearly est. 13d ago
  • Customer Service Professional

    Keter Environmental Services LLC 4.0company rating

    Sales associate and customer service job in Stamford, CT

    About Us Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customer service. Visit Waste Harmonics Keter for more information. Job Purpose As a Customer Service Professional (CSP), you are a key representative of Waste Harmonic Keter's commitment to customer satisfaction and operational excellence. You will ensure a seamless, solutions-oriented experience for clients across diverse industries by efficiently resolving inquiries, addressing service needs, and maintaining high customer satisfaction. This role demands professionalism, accuracy, and collaboration, while upholding the company's values and consistently enhancing the customer experience. Duties and Responsibilities People Self-Development - Invests in ongoing professional development through continuous learnings, feedback integration, goal setting, and cross-training. Team Collaboration Enhances team performance by fostering knowledge sharing, open communication and mutual support. Operations Performance Metrics - Consistently meets or exceeds key performance indicators (KPIs), including resolution times, response rates, and customer satisfaction scores. Data Management - Ensures integrity and accuracy in CRM documentation, supporting informed decision-making and efficient operations. Process Adherence - Rigorously follows standardized workflows, scripts, and SOPs to maintain regulatory compliance and service consistency. Stakeholder Management Collaboration - Collaborates across teams and functions to resolve issues and elevate customer experience through shared expertise. Customer Engagement - Cultivates trust-based relationships by understanding customer needs and delivering tailored, value-driven solutions. Strategy Continuous Improvement - Analyzes customer feedback and service data to identify recurring issues, enabling proactive improvements and service innovation. Customer-Centric Focus - Delivers high-quality service aligned with company goals to enhance customer satisfaction, retention, and long-term loyalty. Performs other duties as assigned. Qualifications Education & Experience: High school diploma or GED required Associate's or Bachelor's degree in Business, Communications, or a related field preferred Familiarity with customer service principles, including active listening and empathy. Experience using phones, email or live chat to communicate with customers. Understanding of the company's products, services, and policies to provide accurate information. Ability to handle customer inquiries, complaints and services. Basic troubleshooting and problem-solving techniques. Strong written and verbal communication skills. Knowledge & Skills: Previous experience in customer-facing roles such as retail, hospitality, or call centers. Ability to handle customer inquiries professionally and resolve issues effectively. Ability to meet or exceed performance goals in a customer service setting. Strong communication skills with a focus on clarity and professionalism. Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction. Work Conditions/Physical Requirements Office environment. Noise level is moderate. Work is primarily performed at a desk using a computer and other standard office equipment Occasional walking to meetings or shared office equipment may be required. Ability to work after normal business hours as needed. Waste Harmonics Keter Comprehensive Benefits Package Competitive Compensation Annual Bonus Plan at Every Level Continuous Learning and Development Opportunities 401(k) Retirement Savings with Company Match; Immediate Vesting Medical & Dental Insurance Vision Insurance (Company Paid) Life Insurance (Company Paid) Short-term & Long-term Disability (Company paid) Employee Assistance Program Flexible Spending Accounts/Health Savings Accounts Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer 7 Paid Holidays At Waste Harmonics Keter , we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.
    $31k-45k yearly est. Auto-Apply 60d+ ago
  • Luxury Salesperson

    Mercedes-Benz of Smithtown 3.2company rating

    Sales associate and customer service job in Saint James, NY

    Experienced Luxury Automotive Salesperson Wanted! Mercedes-Benz of Smithtown is seeking an enthusiastic experienced Sales Consultant with a passion and skill set for selling. Our company offers the opportunity for top tier earning and also values family as much as hard work. If you have Mercedes-Benz experience or Luxury Auto sales experience, we have the perfect new home for you with our MBS family! Please reach out to us for a confidential interview. You will be glad you did! Being family-owned and part of Competition Automotive Group, Mercedes-Benz of Smithtown has its rewards. We operate on a set of standards with a great atmosphere that you won't find at other dealerships in the area. The ideal candidate has a positive attitude, a confident and outgoing personality, a professional appearance, great communication skills, and the ability to deliver world-class customer service. Candidates must be self-motivated to produce above average sales month after month. We offer: Very Competitive Pay Plans Paid Time off Dealership is closed on major holidays Health, Dental, and Life Insurance benefit package 401(k) package Employee Discount Programs Opportunity for professional growth Full-time employees are eligible for medical, dental, and 401(k) benefits 1st of the month after 60 days Mercedes-Benz and/or Luxury Auto sales experience is strongly preferred Professional appearance and demeanor Excellent communication and interpersonal skills to interact professionally with customers, coworkers, management, and others Must be able to combine customer service skills with a strong close Must have an excellent attendance record and a commitment to being on time Must have a valid and clean New York State driver's license Experience using a CRM Excited about this opportunity? We are excited to meet you! Apply now and let's talk about how you can start a long-term career with us at Mercedes-Benz of Smithtown! Compensation details: 75000-200000 Yearly Salary PIc8fa108a1e1e-31181-39309192
    $44k-119k yearly est. 8d ago
  • Customer Service

    Liberty Moving & Storage Inc.

    Sales associate and customer service job in Commack, NY

    Job Description Customer Service Salary Range: $24/hour At Liberty Moving & Storage, we believe in taking care of our team. Here's what you can expect: Medical Insurance - Coverage begins on the 1st of the month following 30 days of employment. The company contributes toward the cost of your medical plan, and we also provide a generous Health Reimbursement Arrangement (HRA) to help offset out-of-pocket expenses. Dental & Vision Insurance - Coverage begins on the 1st of the month following 30 days of employment. These plans are 100% employee-funded at a minimal expense, giving you affordable access to additional coverage. 401(k) Retirement Savings Plan - Eligible on the 1st of the month after completing 1 year of service. Includes a company match to help grow your retirement savings. Location: Commack, NY - Must be able to work on-site Overview: The Logistics Coordinator will be a key member of our growing move management team, operating primarily from Commack, NY. This role encompasses managing all tasks required to ensure smooth relocations for customers domestically and internationally while working closely with our van line partners, Mayflower and United Van Lines. The Logistics Coordinator will report directly to the Customer Service Supervisor. Essential Responsibilities: Manage Mover's Suite Move Management and BlueZone software, including service orders for van lines and car carriers. Provide exceptional customer service to internal counselors, household goods networks, and assignees, ensuring compliance with established policies. Build and maintain strong relationships with network and non-network providers to facilitate successful relocations. Act as a subject matter expert for household goods activities and provide clear, timely communication to stakeholders. Ensure data accuracy by entering and maintaining relocation-related details in company systems. Generate and analyze reports to meet internal and client-specific requirements. Participate in regular reviews of household goods operations, providing updates and recommendations to management and clients. Show adaptability and creativity when completing assignments, and seek opportunities for professional growth. Support the implementation of new business processes, vendors, or services related to household goods relocations. Foster positive relationships with colleagues, management, and customers to maintain a collaborative work environment. Qualifications and Skills: Strong verbal and written communication skills. High attention to detail and a customer-centric approach. Proven ability to multitask, prioritize, and meet deadlines in a dynamic environment. Proficiency in Microsoft Office Suite and other related software applications. Strong interpersonal and teamwork skills. Ability to work under pressure in a fast-paced environment. Must live in NY and be able to commute daily to our Commack office. Preferred Experience: College degree or equivalent work experience. Experience in domestic and international household goods transportation. Job Posted by ApplicantPro
    $24 hourly 5d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Sales associate and customer service job in Bridgeport, CT

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-34k yearly est. 5d ago
  • Customer Service Advisor

    Summit Wash Holdings

    Sales associate and customer service job in Bedford Hills, NY

    Job DescriptionBenefits, and Perks- Commissions are paid every pay period- Medical, Dental, and Vision Insurance- Flexible scheduling- Paid Time Off (PTO)- Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings- Referral Bonus up to $800.00 per qualified hire, dependent on position- Free Car Wash Membership Who are we? Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity. What do we want? We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated and have an outgoing, friendly personality. All we ask is for you to share our passion for washing cars, creating memorable moments, and our obsession with exceptional guest service! Location: Russell Speeders Car Wash527 N Bedford Rd, Bedford Hills, NY 10507General Requirements Authorized to work in the U.S. 40 Hour Work Week (Including Evenings and Weekends) Basic Computer Skills Highly developed communication skills - bilingual a plus! Carwash experience to understand industry-specific challenges and opportunities preferred 8th Grade Proficiency or Above Physical Requirements Able to lift at least 50lbs. Ability to be on your feet for at least 8 hours at a time. Mobility to work in areas that require kneeling, crouching, or crawling. Capable of working in both extreme weather elements - hot and cold Responsibilities Consistently meets sales and quality metrics A keen eye for detail Answer questions regarding car wash services and plans Process payment transactions Maintain a safe and clean work area; keep alert for potential hazards Other duties as assigned Hourly Rate + Unlimited CommissionCompany Core Values S.E.L.F.Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling. At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation! Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
    $29k-37k yearly est. 9d ago
  • Payment Solutions Representative I

    Usalliance Financial 4.0company rating

    Sales associate and customer service job in Rye, NY

    About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: This position works independently and as a part of a team to support the operational functions to enhance efficient and effective payment processing and superior member support. Administers and performs services in relation to ACH, Check, Credit, Debit, and ATM card processing. Knowledge of regulations, compliance, and policies is a requirement. The incumbent will have substantial contact with vendors, members, and employees. Excellent oral and written communication skills, together with strong analytical ability and diplomacy, are required. The incumbent must have the ability to train others, to communicate to the user and to function in a time sensitive environment. Key Responsibilities: Performing transactions and handling requests associated with credit, debit and ATM cards, Handling fraud and dispute claims to include monitoring, reporting, member contact, research and follow-up. Review and adjustments of General Ledger and Internal Account settlement. Maintaining service and volume expectations set forth by Management. Providing back-up support for functions as assigned Handling incoming queries from internal departments and members via phone, chat and email covering all Payment Solutions processes including ACH, Checks, Wires, Cards and Fraud/Disputes. Ensures adherence and stays abreast of company policies, procedures, and industry regulations. Provides support to members, branches, and other departments using tact and diplomacy while adhering to professional standards. Support may come via phone, e-mail, or face to face. Promotes and maintains a positive work atmosphere by behaving and communicating in a manner consistent with professional standards to get along with members, co-workers, management, and vendors. Perform other duties as assigned. Who you are: A minimum of one year banking/credit union expeirence, preferably supporting back-office functions (checking, ACH, wire transfers, credit/debit/ATM card inquiries, disputes/fraud reporting and tracking) Ability to manage time, establish priorities and observe critical processing time frames. Strong analytical, interpersonal, customer service and communication skills. MS Word and Excel proficiency preferred. High School Diploma or equivalent. Performs other job-related duties and projects as necessary. What We Offer: Competitive salary and benefits package Opportunities for professional development and career growth Hybrid Schedule (min 3 days in office to maximize collaboration) A collaborative and inclusive work environment Paid Time Off, Wellness Time & Paid Federal holidays 401K with 6% match High Performance Culture Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base hourly range for this position is $20.86 - $24.50, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.
    $20.9-24.5 hourly Auto-Apply 41d ago
  • Customer Service Advisor

    Halfords

    Sales associate and customer service job in Shirley, NY

    Customer Service Advisor Apply now Job no: 562596 Work type: Full time Site: Shirley Categories: Autocentre Colleagues Location: West Midlands Salary: £27,690 per annum + bonus Business Area: Autocentres * £27,690 per annum + bonus * Earn extra with our refer a friend scheme - T&C's Apply This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment. We're the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. As a Customer Service Advisor, you'll be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have. Benefits Include: * 5.6 weeks' annual leave * Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores * Discounts on everything from groceries, shopping, insurance, days out, restaurants and more * Family & Friends Discount Events * Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme * Financial planning support via Wagestream - access up to 30% of your salary in advance * GP Access, 364 days a year, 24 hours a day * Join the Share save scheme with a 20% discount on shares * Health Cash Plan - to access wellbeing services and claim back healthcare costs * Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. Skills and Experience * Proven track record of delivering excellent customer service * IT literate * Able to handle difficult situations professionally and calmly * Experience working towards and achieving targets * Ideally, experience in an Autocentre environment * Must have a full drivers licence with less than 9 points as role will include collection and delivery of vehicles We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
    $29k-37k yearly est. 2d ago
  • Virtual Phone Sales

    Spieldenner Financial Group

    Sales associate and customer service job in Stamford, CT

    Spieldenner Financial Group is a part of one the fastest-growing insurance organization in the country. Our most important focus areas include getting agents paid quickly, keeping costs minimal, and giving agents the training and support needed to achieve success. Job Duties: Setting Appointments: 6-8 hours per week: reaching out to potential clients that have previously requested coverage with our company and scheduling a time to meet with them to discuss their mortgage protection coverage. Research: 4-5 hours per week: digging into the information the client provided in order to customize options to meet their financial need in the case of a death or disability. Meeting with Families: 2 days per week: meeting with clients either virtually or in-person (the choice is yours) to present their options, discuss the details of the coverage, and help them apply for coverage. Administrative: 2 hours per week: following up with insurance carriers to facilitate client applications through underwriting Qualifications: We are looking for coachable, challenge-seeking, self-disciplined individuals with a growth mindset: Skill set isn't everything for this position. What We Do: We serve people: Every week, we sit with our clients (in person or virtually) and take a deep dive into their financial situation. We protect our clients: We partner with top-rated insurance companies to customize a plan that provides a personalized solution that will protect their largest asset: the ability to make an income. We grow : We are a personal development company that just happens to sell insurance. We strive to make a generational impact in the lives of our clients, our agents, and our community! What Sets us Apart: We maintain a people-first mentality that starts and ends with our agents. Our unparalleled benefits and connections within the insurance industry ensure that our agents have the resources they need to excel inside and outside of work If you feel this might be the home you have been looking for. Click APPLY! Commissions as a New Agent: This position is a commission-only based sales position. The average commission on a mortgage protection product is approximately $600 per family you protect. Our expectation is that a full-time agent will sell 5 to 10 mortgage protection plans per week. In addition to mortgage protection, we also have a selection of premium financial products to help people save for retirement or protect their current retirement accounts (e.g. 401k's and IRA's) from losing money in the stock market. We have extensive training on how these products work and how to sell them. In addition to uncapped commission, we have a competitive bonus structure program along with incentive trips agents/managers can qualify for based on their individual and team results. *Equal opportunity, not equal outcome. No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system, and the insurance needs of the customers in the geographic areas in which you choose to work.
    $42k-73k yearly est. Auto-Apply 14d ago
  • Inside Counter Sales Associate - Bridgeport

    OG Industries Inc. 4.5company rating

    Sales associate and customer service job in Bridgeport, CT

    If you're ready to start building your career with a company dedicated to employing the most talented workforce in the industry, we're ready to speak with you! O&G Industries, Inc., an innovative and diversified construction company based out of Torrington, CT, is seeking an Inside Counter Sales Associate to join our team at our Bridgeport Mason Facility. We are a highly respected leader in our field and ranked as one of the top construction firms in the Northeast. This position will work one on one with customers at the point of sale by ringing up construction materials and other items and by accepting payment through our computer retail system. Experience with computers and a basic math aptitude is required. A candidate with previous industry experience is helpful but training is available for creative and articulate individuals. Saturday hours are required. We offer a competitive benefit and compensation package that includes health, dental, vision, 401(k) with company match, company paid life insurance, company paid long term disability insurance, paid holidays, and earned time off. To access different languages for the application process, click START YOUR APPLICATION. Find the drop-down box in the right-hand corner and navigate between English, Spanish, French and Italian. EOE/AA/Disability, Veteran and Second Chance Employer We are an E-Verify Participating Employer.
    $52k-70k yearly est. 22d ago
  • Virtual Phone Sales

    Spieldenner Group

    Sales associate and customer service job in Danbury, CT

    We are looking for coachable entry-level or experienced Sales Specialists who want to grow personally and professionally to eventually provide leadership amongst a growing team. This is a virtual or in-home (based on your preference) relationship-building sales role based on a commission-only structure. Our Philosophy Our philosophy is to better our lives through bettering the lives of others. If you have a willingness to learn, are self-driven, and are passionate about improving your current situation, we have a proven sales system and amazing team support. If you are willing to learn new skills and follow our system, you have the ability to better your life through bettering the lives of your clients and your team. Job Duties: Setting Appointments: 6-8 hours per week: reaching out to potential clients that have previously requested coverage with our company and scheduling a time to meet with them to discuss their mortgage protection coverage. Research: 4-5 hours per week: digging into the information the client provided in order to customize options to meet their financial need in the case of a death or disability. Meeting with Families: 2 days per week: meeting with clients either virtually or in-person (the choice is yours) to present their options, discuss the details of the coverage, and help them apply for coverage. Administrative: 2 hours per week: following up with insurance carriers to facilitate client applications through underwriting Commissions as a New Agent This position is a commission-only based sales position. The average commission on a mortgage protection product is approximately $600 per family you protect. Our expectation is that a full-time agent will sell 5 to 10 mortgage protection plans per week. In addition to mortgage protection, we also have a selection of premium financial products to help people save for retirement or protect their current retirement accounts (e.g. 401k's and IRA's) from losing money in the stock market. We have extensive training on how these products work and how to sell them. In addition to uncapped commission, we have a competitive bonus structure program along with incentive trips agents/managers can qualify for based on their individual and team results. What You Can Expect from this Position: Know that what you do helps protect the financial future of families Receive first-class training Enjoy the support of your team Enjoy a unique and positive company culture where leaders lead with their heart Cultivate leadership qualities and achieve personal growth Help others achieve the same financial freedom in their lives Equal opportunity, not equal outcome. Your commissions are based on your work. Who We Are Looking For to Join Our Team: Someone who is ambitious and self-driven Someone who is willing to learn new skills and is able to learn from others Someone who has a desire to excel in everything he or she does Someone who has an excellent work ethic and a high level of integrity Someone who is passionate about helping others Someone who wants to grow both professionally and personally ***No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.
    $41k-72k yearly est. Auto-Apply 17d ago
  • Phone Sales - College H.U.N.K.S Hauling Junk and Moving - Sales and Loyalty Center

    College Hunks Long Island

    Sales associate and customer service job in Bohemia, NY

    Have you ever worked as a sales agent in a call center before? We can promise you have never worked in a call center like ours. Our sales agents form a tight knit team in a fun, fast paced environment filled with energy and opportunity. Earn commissions on your bookings, and win fun prizes and bonuses in our weekly sales rep contests! Our Sales & Loyalty Center manager is hands-on and works individually with each agent to maximize their potential, focusing on helping them acquire the skills they need to be successful every day. Grading is based on bookings and client loyalty, not average call length. We don't sacrifice client satisfaction for call speed. Here you'll have the opportunity to help clients solve their real world issues with the support and backing of our entire team. You are empowered to do what's best for the client and you play a key role in setting up our moving and junk removal teams for success out in the field. There are plenty of growth opportunities within our fast-growing organization. Work for a 2018 &2019 Inc 5000 company and a 2020 Best of Long Island nominee. What are you waiting for? Come join our team today! What does H.U.N.K.S. stand for? H.U.N.K.S stands for "Honest. Uniformed. Nice. Knowledgeable. Service."At College Hunks Hauling Junk and College Hunks Moving, our HUNKS & HUNKETTES do whatever it takes to make every client's experience with us 100% stress-free, every time! Now Hiring Leaders An opportunity within the College Hunks brand and our Sales and Loyalty Center is different from any "job" you've ever had. We give our HUNKS/HUNKETTES the power to make decisions on their own and rewards for strong performance . So, if you can handle the responsibility and like to have fun at the same time, then you might already be a HUNK/HUNKETTE!If you're interested in joining the HUNKS and bettering yourself while also having fun and making money, apply below. About You: Do you have energy, enthusiasm, and a passion for excellence? Are you ready to work as part of a team that truly cares about delivering on their promises every day? We are in search of enthusiastic, goal-driven individuals that are motivated by client satisfaction and continued success to join our Sales and Loyalty Call Center in our Bohemia, NY headquarters. This primary function for our Sales Agents is to assist our clients by building value in our services and scheduling moves, junk removal services and on-site estimates across Long Island. The Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our service online, and corresponding via email with clients to explain how our service works and schedule their appointments/estimates. NO COLD CALLING!!!! Sales Agents must clearly communicate our brand values and procedures to all clients who contact us for information regarding our services. You will be responsible for maintaining and managing multiple interactions with staff and clients and must be able to work effectively in an environment that has many interruptions. The ability to WOW both customers and team members and live College H.U.N.K.S. core values every day! ESSENTIAL DUTIES & RESPONSIBILITIES Answer inbound phone calls, handle clients with exceptional WOW service as outlined by our code of conduct. Provide all required information regarding College Hunks Hauling Junk and College Hunks Moving services and procedures. Represent brand positively with each client interaction. Book all viable inbound and outbound sales calls. Maintain acceptable close rate on all bookings. Compliance with all Contact Center policies and procedures including but not limited to the Call Center Employee Handbook. We are currently hiring for Full-Time and Part-Time team members. Hours of operation for our Call Center staff are:Monday - Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am - 6pm We can accommodate schedules within these time frames. Compensation for this position is $18-$20/hr (Depending on experience) + commission. Sales Reps average $22-26/hr with commission & incentives! We offer our employees PAID TIME OFF & HEALTH BENEFITS. GET PAID WEEKLY!!! Do you think you can WOW our customers? Apply today at ************************ REQUIRED EDUCATION & EXPERIENCE High school diploma or GED required *SALES EXPERIENCE REQUIRED Excellent and proper oral and written communication skills Typing proficiency minimum 40 WPM Ability to demonstrate personal integrity in a team environment Ability to work in a faced paced environment Computer skills a must with knowledge of Microsoft applications and Internet programs Compensation: $22.00 - $26.00 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Long Island is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $22-26 hourly Auto-Apply 60d+ ago
  • Inside Sales

    Sherwood Lumber Corporation 3.8company rating

    Sales associate and customer service job in Melville, NY

    We are currently hiring for our Melville, NY office - we offer hybrid work however require at least 3 to 4 days in our Melville location. SUMMARY: This position is responsible for achieving customer acquisition and revenue growth objectives by generating interest, qualifying prospects and closing sales. DUTIES AND RESPONSIBILITIES: · Performs customer interaction by making outgoing calls and receiving incoming customer calls/emails daily. · Sources new sales opportunities through inbound and outbound prospecting calls and emails. · Understands accounts, identifies key players and generates interest. · Generates new business and ensures growth of existing accounts. · Gains and retains extensive product knowledge as well as detailed comprehension of customer requirements. · Prepares and sends valuable offers daily. · Engages in quotation and flexible price negotiation for transactional orders in order to satisfy customer needs while maximizing profit. · Enters orders for all types of sales, including inventory, directs, back-to-back, forward and block business on both delivered and customer pick-up basis. · Purchases product for various types of sales. · Handles inbound calls and provides callers with product and service information. · Fields customer support calls, follows up on matters such as deliveries, claims, returns and other customer requests. · Reviews dispatch log, daily invoices, A/R alerts and other system generated reports, make calls to follow up when required. · Maintains and reviews sales and profit goals on a regular basis. · Participates in daily sales meetings and other various team meetings. · Visits customers on a regular basis, entertains customers outside of normal business hours, and continually develops customer relationships with thank you notes and other small tokens of appreciation; submits detailed customer visit reports to management and other team members. · Attends outings, shows and conventions as directed by management. · Submits customer sponsorship requests to management in a timely manner. · Provides management with suggestions that will improve our company. · Attends company sponsored, management seminars and webinars designed to help sales associates make good, high level decisions. · Maintains a self-discipline to enhance skills and education through reading, listening to audio and attending programs. · Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: · This job has no supervisory responsibilities. QUALIFICATIONS: · Computer skills required: Microsoft Office Suite · Other skills required: o 4+ years experience in sales or a related field (experience in building materials a plus). o Excellent written and oral communication skills. o Strong team player, work ethic and commitment to job. o Excellent interpersonal skills. o Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers. o Ability to multi-task in a fast-paced environment. o Ability to work closely with peers on team orientated goals. o Ability to follow company directives and instruction. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand. Occasionally required to walk. Continually required to sit. While performing the duties of this job, the noise level in the work environment is usually quiet and moderate. The employee must occasionally lift and/or move up to 10 pounds.
    $35k-45k yearly est. Auto-Apply 60d+ ago
  • Phone Sales (CSR)

    Riverhead Building Supply Corp 4.7company rating

    Sales associate and customer service job in Calverton, NY

    Phone Sales - Customer Service Representative Responsibilities included daily adherence to operational procedures for activities such as order processing, customer excellence, billing, deliveries, etc. Keeps apprised of and advised customers of revised information on products or merchandise such as product capability, availability, pricing, credit, warranties and shipping. Must be proficient in all aspects of the A+ Order entry, order search, po search, P&A, daily's, and customer search, anticipates and resolves problems timely and accurately. Six months to one year related experience and/or training. Qualifications Phone Sales - Customer Service Representative Requirements: * Must be proficient in all aspects of the A+. Order entry, order search, po search, P&A, daily's, customer search. * Bi-lingual is a plus Overview Phone Sales - Customer Service Representative We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts. For compliance purposes for NYS transparency, the expected salary range is $21.00 - $26.00. Compensation will be based on experience and other factors permitted by law. Phone Sales - Customer Service Representative - Great opportunity to provide exceptional customer service. At RBS, you will have: * Amazing people to work with that help you succeed. * Work/life balance with a culture of kindness and respect. * Company-hosted family events. * Rewarding careers with supportive management. * Participation in philanthropic activities in the community. * Professional Development | On-site & virtual training * Stability from our long history of success and growth. * Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more * The opportunity to grow your career and move up the ladder! EOE Employer including disability and veterans For more info, please call ************. Phone Sales - Customer Service Representative
    $21-26 hourly 60d+ ago
  • Service Assurance Center Accounts Specialist

    Security Director In San Diego, California

    Sales associate and customer service job in White Plains, NY

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Service Assurance Center Enterprise Accounts Specialist. Allied Universal's SAC operates 24 hours per day, 365 days per year, and is a critical component in ensuring on time, uninterrupted coverage of all post locations and accurate pay for officers. An integral part of our Center is Post Watch™, a real-time schedule monitoring system that records the actual arrival and departure times of officers at their assigned posts. In addition, Post Watch immediately flags a post where an officer has not arrived on time, triggering an operator to contact the site to verify arrival or begin the escalating process searching for a replacement who meets the requirements of that post. The Enterprise Accounts Specialist is responsible for monitoring high-profile Enterprise Accounts by identifying gaps in scheduled service, documenting schedule changes, coordinating responses to emergency situations, and ensuring all issues identified during their shift are accurately documented and escalated to SAC and/or branch leadership. RESPONSIBILITIES: Monitor and adjust schedules in real time by identifying unscheduled or missed shifts, ensuring site management is notified, and updating records to reflect actual service hours Create and maintain accurate attendance exception records, collaborating with local branches and clients to resolve scheduling issues promptly Monitor and respond to safety check calls and emergency situations by contacting appropriate personnel and documenting with incident reports Train/retrain officers on call-in procedures Provide feedback to account managers, by way of notes or e-mails, on anything that needs to be corrected with their accounts, employees, or site schedules Use the Guard Management Platform (GMP) to ensure requests are replied to and closed out properly for proper invoicing Receive calls from Allied Universal employees and transfer calls to appropriate personnel Create and distribute after-action reports directly to the client QUALIFICATIONS (MUST HAVE): High School diploma or equivalent Minimum of one (1) year of prior customer service experience Ability to navigate a web-based system and type while assisting callers Experience working in a team environment as well as independently Ability to multi-task in a fast-paced environment, while showcasing strong attention-to-detail Strong verbal and written communication skills with an emphasis on providing excellent customer service over the phone Highly motivated self-starter PREFERRED QUALIFICATIONS (NICE TO HAVE): Service Assurance Center Specialist experience Knowledge of Allied Universal field operations Prior call center, dispatch, or command/control center experience Scheduling experience BENEFITS: Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Pay Rate: $22 / hour Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1497731
    $22 hourly Auto-Apply 8d ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Fairfield, CT?

The average sales associate and customer service in Fairfield, CT earns between $25,000 and $43,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Fairfield, CT

$33,000

What are the biggest employers of Sales Associate And Customer Services in Fairfield, CT?

The biggest employers of Sales Associate And Customer Services in Fairfield, CT are:
  1. The Home Depot
  2. Global Elite Group
  3. Wellbiz Brands
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