Sales associate and customer service jobs in Farmington Hills, MI - 6,385 jobs
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Weed Man Lawn Care Wixom
Sales associate and customer service job in Wixom, MI
"Marketing rep Start as soon as Monday" Pay $20+ Job type: full time or part time 10+ people needed Schedule: Monday-Friday, weekends available. Night shift, day shift, 8 hours, or other Are you energetic, people person who likes to travel and work in a team atmosphere while getting paid hourly/plus commission and have fun doing it? This is the job for you!! Full time and part time hours available Monday-Saturday pay weekly, pay is from $18 per hour plus a weekly bonus based on performance. Interested in setting up an interview please text ************.
***In addition, this job helps to provide the practical sales experience that your future employers are looking for. Great accomplishment to build your resume.
$18 hourly 1d ago
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Drive with DoorDash - Receive 100% of Customer Tips
Doordash 4.4
Sales associate and customer service job in Dundee, MI
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
$31k-37k yearly est. 14d ago
Customer Service Representative
Jomar Valve
Sales associate and customer service job in Warren, MI
*ONLY CANDIDATES RESIDING IN THE METRO-DETROIT AREA WILL BE CONSIDERED FOR ROLE**
Jomar Valve, a manufacturer and distributor of innovative plumbing, industrial and HVAC components, is seeking a CustomerService Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems.
Responsibilities:
Ability to work in fast-paced environment dealing with a heavy workload via phone and email with customers, sales reps, and end users
Log all calls effectively and efficiently and follow up with customer inquiries to ensure ongoing customer satisfaction
Manage time effectively, meet performance goals, and work cooperatively with other members of the team
Accurately process customer transactions such as orders, quotes, etc.
Determine customer needs and expectations in order to recommend specific products and solutions
Provide accurate information regarding availability of in-stock items
Outbound sales calls to maintain ongoing customer relations and obtain new customersales
Follow company policies and procedures
Present a professional image at all times to customers and during scheduled shift
Perform other duties as and when required
Job Requirements:
Bachelor's Degree in job related field preferred
A minimum of 1-3 years experience in CustomerService and Sales
Technical sales a plus
Attention to detail and accuracy
Outstanding interpersonal skills
Good organizational skills
Team Player
Customer focused
Computer efficient
Jomar Valve is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Thank you for your interest, but we are not working with external recruiters or agencies for this role. Please refrain from reaching out regarding this position.
$27k-36k yearly est. 3d ago
Customer Service Representative
Central Transport 4.7
Sales associate and customer service job in Warren, MI
Earn up to $22.00 per hour! PLUS $1.00 shift premium after 6pm!!
We want to train you to become a Successful CustomerService Specialist!
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a CustomerService Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.
This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!
Skills and duties you will learn and develop:
· You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
· We will teach you how to research issues using available resources.
· You will become proficient in maintaining detailed records and documentation for each customer interaction
· You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments
· You will learn how to handle a variety of scenarios with the ability to think decisively
What you will bring to the table:
· Must be 16 years of age
· Excellent attendance and the ability to work Monday through Friday
· Superior communication skills
· Strong attention to detail and sense of urgency
· Ability to maintain a professional demeanor
· Experience with Microsoft office (Outlook), and willingness to learn company specific systems
· Ability for detailed note taking
· Upbeat personality/positive outlook
What's in it for you?
· Full-Time shifts are available between 9am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)
· Ability to promote and grow within the organization!
· Paying up to $20.00 per hour after full training
· 401(k)
· Shift Premium after 6:00 pm
· For Full-time employees:
· Health, dental, vision, and life insurance
· Paid Time off
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Evening shift
Morning shift
No nights
Split shift
Work Location: In person
$18-22 hourly 2d ago
Post Acute Care Coordinator
Chenmed
Sales associate and customer service job in Detroit, MI
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Transitional Care Coordinator is responsible for providing administrative support for the transitional care team. This team includes one or more physicians, nurse practitioners, nurse case managers, and social workers dedicated to improving the care of patients transitioning from acute care hospitals to post-acute care facilities and to home. The team's mission is to improve these transitions in care and prevent the need for repeat hospital admissions. Closely collaborates with the Transitional Care Team members, primary care providers.
Daily responsibilities will include identification and tracking of patients admitted to hospitals and other care facilities, tracking of a high-risk subset of patients after they return to their homes, remote medical record retrieval, review and documentation, post discharge telephone calls, appointment scheduling, planning and tracking of team member activities including hospital and home visits, remote coordination of patient care, and direct communication with primary care providers. This position will also provide opportunities to build relationships with local physicians and leaders in hospitals, post-acute facilities, and primary care clinics. Other key relationships include hospital case managers, hospitalists, physician specialists, skilled nursing and rehabilitation facility staff.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Responsible for transition of care planning and serve as the hub, in collaboration with the case manager, for distribution of treatment plan to community based service providers post discharge.
* Documents all aftercare and transition information in member record.
* Secures discharge and transition plans from discharging facilities and evaluating plans to ensure compliance with clinical and quality requirements.
* Serves as a bridge between inpatient and outpatient treatment providers.
* Notices health plan partner of all inpatient admissions and discharges and engaging health plan staff in discharge planning activities as needed in conjunction with the assigned care manager.
* Works with care management staff to secure required release of information to allow for coordination with and notification to primary care physician and other specialty providers for members transitioning into our out of inpatient levels of care.
* Identifies community resources and services to improve program effectiveness and quality.
* Other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* High Level of proficiency with Microsoft Office Suite, including intermediate Word, Excel & PowerPoint skills.
* Strong interpersonal, communication and critical thinking skills are required.
* Ability to work autonomously is required.
* Fluent in English.
EDUCATION AND EXPERIENCE CRITERIA:
* Bachelor's degree in related field.
* Two (2) to three (3) years general health care business administration experience in a hospital or post-acute setting.
PAY RANGE:
$20.2 - $28.83 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$20.2-28.8 hourly 2d ago
Customer Service Representative - State Farm Agent Team Member
Anita Murray-State Farm Agent
Sales associate and customer service job in Livonia, MI
About Our Agency: Established in 2003, our agency has built a reputation for excellent customerservice and a welcoming, family-oriented culture. With a current team of five and plans to expand, we're a laid-back yet competitive group that loves to celebrate wins and support each other.
We're actively involved in our community, sponsoring events like the Westland Blues, Brews & BBQ and the American Craft Beer & Wine Festival, and we proudly participate in State Farm's Good Neighbor Crew initiatives throughout Metro Detroit. Team fun is part of the package too-with quarterly outings to spots like Escape the Room and Top Golf, plus an annual holiday dinner and gift exchange.
We offer a competitive base salary with unlimited commission, quarterly performance bonuses, and a team-based annual bonus when we hit our goals. With mentorship, team-selling opportunities, and ongoing training, this is a great place for someone driven to grow their career. If you're motivated, eager to learn, and love being part of a supportive, fun team, we'd love to hear from you.
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-36k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Carla McCormick-State Farm Agent
Sales associate and customer service job in Livonia, MI
Benefits:
Life Insurance
Disability Insurance
401(k) matching
Bonus based on performance
Company parties
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
As a proud State Farm agent of 12 years, I'm deeply rooted in the city of Livonia-this is my home, my community, and my stomping ground. My agency is built on a passion for giving back and being actively involved. From volunteering with Habitat for Humanity to supporting the American Heart Association and participating in the Breast Cancer Walk, we believe in showing up for our neighbors. One of our favorite events each year is Trunk or Treat-a fun, safe place for kids and families to come together.
We offer a collaborative, energetic work environment where community connection and personal growth go hand in hand. Our benefits include life and disability insurance, a 401k match, and unlimited earning potential through commission. We're looking for coachable, adaptable team members who want to grow with us and make a real impact. If you're community-minded, driven, and ready to be part of something meaningful, we'd love to hear from you.
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Carla Mccormick - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$27k-36k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Bobby Branch-State Farm Agent
Sales associate and customer service job in Livonia, MI
Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Crosby & Branch State Farm Agency Job Description Now Hiring: Insurance Account Managers Crosby & Branch State Farm Insurance is looking to train the next high quality team member for our expanding team. An Account Manager will work with customers to provide solutions for their auto, home, and life insurance needs. This is a great opportunity to start a career with a Fortune 50 insurance provider in State Farm.
We are seeking individuals committed to teamwork, providing remarkable customerservice, demonstrating a willingness to learn, and a daily commitment to success! Account Managers may be promoted to Agency owners after 18 months.
Requirements
Sales
Telemarketing (outbound phone calls)
CustomerService
Meeting Minimum expectations
Customer relationship management and retention
State Insurance License Requirement
Account associates will be required to pass a Michigan Property and Casualty Exam as well as, a Life and Health Exam. An account associate will not be paid to study for the exam. Studying is done online at home. Cost for the state exam and study materials are the responsibility of the employee. We will Reimburse any employee who passes the insurance exam within 3 attempts.
Training
· Account associates will complete paid training.
Base Compensation
$30,000 - $35,000
First year Account Associates earn between $50,000 and $70,000 with commissions and bonus
Benefits:
Advancement to potentially become a State Farm Agent
Paid time off
Access to support network of other sales professionals
Health Insurance
Commission Structure
Commissions paid out on a per policy bases to all licensed employees.
Bonus
Monthly and year end bonuses available
Hours
· 9am- 5pm M-F
$30k-35k yearly 6d ago
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Sales associate and customer service job in Westland, MI
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail
$29k-33k yearly est. 2d ago
Customer Service Coordinator
Aramark Corp 4.3
Sales associate and customer service job in Livonia, MI
The CustomerService Coordinator position is responsible for providing exceptional service to customers in a professional manner. Handle incoming calls with the objective of one-call resolution. Facilitate and resolve issues with discrepancies and/or customer complaints to ensure consistent customer satisfaction. Responsible for auditing company service programs to ensure compliance with 100% follow-up through customer callbacks.
Job Responsibilities
Demonstrates active, personal, daily involvement, visibility, open-mindedness, and professionalism to Support Services, staff, internal and external customers, and suppliers.
Maintains required departmental records, reports, and files in accordance with established policies and procedures while obtaining processes and distributing reports in a timely manner.
Call and process electronic or telephone orders/requests.
Phones/CustomerService
Check Market Center general email box
Prepare ship route for processing (printing, posting)
Service call back
Service Dispatch
Place work order for service calls
Process refunds
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
3-5 years of work experience preferred.
High School Diploma required. Associates Degree preferred.
MS Office Experience with proficiency in Excel required.
Strong communication skills.
Excellent customerservice and administrative skills required.
Ability to develop and maintain a positive working relationship with others.
Detail oriented, ability to multi-task, with strong organizational skills are required
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Livonia
Nearest Secondary Market: Detroit
$29k-37k yearly est. 6d ago
Customer Support Specialist
Yochana 4.2
Sales associate and customer service job in Farmington, MI
Job Title: Automotive Agent / Automotive Customer Support
We are seeking an Automotive Agent / Automotive Customer Support Representative to join our team in Farmington Hills, MI. This role involves handling customer interactions related to automotive services through calls and emails. While training will be provided, prior customer support experience is required to be successful in this role.
Key Responsibilities:
Handle inbound and outbound customer calls in a professional and timely manner
Respond to customer inquiries via email and phone
Create, update, and manage tickets using a ticketing system
Document customer interactions accurately and follow up as required
Provide basic automotive-related support and guidance (training will be provided)
Ensure high levels of customer satisfaction by delivering clear and courteous support
Escalate issues to appropriate teams when necessary
Adhere to company policies, procedures, and service standards
Required Skills and Experience:
Prior experience in customer support or customerservice (mandatory)
Experience handling inbound and outbound calls
Familiarity with ticketing systems (ServiceNow, Zendesk, or similar preferred)
Strong verbal and written communication skills
Ability to manage multiple tasks and work in a fast-paced environment
Basic computer proficiency (email, systems navigation, data entry)
Training:
Full training will be provided for automotive processes, tools, and systems
Employees are expected to actively participate in training and quickly adapt to workflows
What We Expect from the Employee:
Professional communication with customers at all times
Willingness to learn automotive support processes
Reliability, punctuality, and a strong work ethic
Team collaboration and a customer-focused mindset
$34k-45k yearly est. 1d ago
Customer Service Specialist
Harvard Resource Solutions LLC
Sales associate and customer service job in Village of Clarkston, MI
Harvard Resource Solutions is seeking CustomerService Representatives for a manufacturing client in Clarkston on a direct hire basis.
In office ( Client offers 15 Work From Home days on a prorated basis).
Hours: 8:00am to 5:00pm
Pay Range: 24.00hr to 27.00hr ( Pay based upon experience and education)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain predictable and dependable attendance.
Serve as a customer advocate to ensure total customer satisfaction.
Adhere to the 2-hour callback policy for internal and external inquiries via phone, email, and fax.
Deliver quality customerservice aligned with Company Core Values and Core Ideology.
Process sales orders accurately and timely for assigned account managers while following detailed work instructions.
Perform duties in accordance with the Proactive CustomerService Model.
Plan, organize, and execute external reports to ensure orders are entered, shipped, and invoiced within expected timeframes.
Develop and maintain positive relationships with customer accounts, CPS Sales, and internal stakeholders.
Analyze Key Customer Inventory, Blue Folder, and Sales Reports to ensure accurate inventory levels, on-time shipments, and continuous improvement opportunities.
Proactively manage custom stock, blanket purchase orders, and consignment inventory programs to reduce stock-outs and aged inventory.
Manage freight consolidation efforts and collaborate with sales to reduce freight costs.
Issue return authorizations and credit/debit memos accurately and in a timely manner.
Request required documentation from appropriate departments to ensure orders are processed within 48 hours.
Provide backup support to CustomerService team members as needed, including Customer Fulfillment Manager, Service Support Manager, Service Specialist, and Operations Support.
Complete miscellaneous projects as assigned by Staff Managers.
Support continuous improvement initiatives related to the CustomerService training matrix and cross-training.
Contribute to team performance improvements based on customer needs and metric results.
Participate in Best Practice and Training meetings as scheduled by CustomerService Management.
Document customer complaints regarding products or services (QPA) and forward to the Quality Department.
Develop familiarity with all products, including product lines and account-specific requirements.
Share process improvement ideas through the CustomerService Lean Ideas tab in Microsoft Teams.
QUALIFICATIONS
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the minimum knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
KNOWLEDGE, TRAINING, SKILLS, AND ABILITIES
Minimum of two (2) years of customerservice experience required; industry-related (distribution, manufacturing, automotive experience preferred.
Demonstrates a high level of integrity and maintains a professional, positive demeanor.
Proficient in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Publisher.
Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
Ability to work independently, exercise initiative and sound judgment, and implement actions without direct supervision.
Ability to read, interpret, and apply written, oral, and diagram-based instructions, including procedure manuals and work instructions.
Effective verbal and written communication skills with the ability to communicate across diverse audiences.
Strong mathematical skills, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
PHYSICAL REQUIREMENTS
Ability to sit or stand for extended periods as needed.
May require periodic walking throughout the day.
If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to ***************
We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.
At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.
$28k-36k yearly est. 5d ago
Customer Service Specialist
By Recruiting
Sales associate and customer service job in Village of Clarkston, MI
Key Responsibilities
Act as a customer advocate within the organization, ensuring high satisfaction levels.
Respond to phone, email, and fax inquiries within a set timeframe.
Process and manage sales orders accurately, adhering to established procedures.
Follow customerservice best practices to enhance efficiency and satisfaction.
Monitor and ensure timely order entry, shipment processing, and invoicing.
Build and maintain strong relationships with customers, sales representatives, and internal teams.
Analyze customer inventory reports to manage stock levels and optimize order fulfillment.
Oversee custom stock programs, blanket purchase orders, and consignment inventory to prevent stock shortages or excess.
Collaborate with sales teams to enhance freight consolidation efforts and cost-saving strategies.
Handle return requests and process necessary adjustments efficiently.
Manage shipping documentation, including bills of lading, to meet processing deadlines.
Provide support to fellow team members in their absence, covering various administrative and customerservice duties.
Participate in continuous improvement initiatives, training programs, and performance evaluations to enhance service quality.
Contribute to process improvement discussions, training sessions, and team development activities.
Document and escalate customer concerns regarding products or services to management.
Develop a thorough understanding of company products and account-specific details.
Engage in operational efficiency meetings and contribute to process optimization discussions.
Travel as needed for on-site customer engagement and account management support.
Qualifications & Skills
Minimum of two years of customerservice experience, preferably in a related industry.
Strong ethical standards and professionalism in daily interactions.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher).
Excellent organizational and multitasking skills with the ability to manage multiple projects.
Ability to work independently, take initiative, and execute tasks effectively.
Strong written and verbal communication skills for diverse audiences.
Ability to interpret and follow written and verbal instructions, including process guidelines.
Competency in basic mathematical functions, including arithmetic and unit conversions.
$28k-36k yearly est. 5d ago
Retail Sales Associate-TANGER OUTLETS AT HOWELL
Bath and Body Works 4.5
Sales associate and customer service job in Howell, MI
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a SalesAssociate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.
Responsibilities
Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Drive rewards program enrollment and engagement on both the sales floor and at check-out.
Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
Support product replenishment activities and maintain brand standards to keep the store full and abundant.
Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Thrives in a customer-first based retail environment.
Demonstrated sales and customer experience results in a fast-paced environment.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include:
Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
Dental coverage, and vision coverage for frames and eye exams.
Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises.
40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.
$26k-30k yearly est. 2d ago
Sales Associate
Boot Barn Holdings, Inc. 4.2
Sales associate and customer service job in Novi, MI
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customeSalesAssociate, Sales, Associate, Operations, Retail
$24k-29k yearly est. 5d ago
Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Sales associate and customer service job in Ann Arbor, MI
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a CustomerService Lead !
As the Part Time CustomerService Lead, under the guidance of the Assistant Store Manager and CustomerService Supervisor, you'll be responsible for leading day-to-day customerservice initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customerservice at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customerservice remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $15.00 per hour - $15.00 per hour
Location 01436 - Ann Arbor
Posting Number P1-1076955-6
Address 215 N Maple Rd
Zip Code 48103
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $15.00 - $15.00 per hour
$15-15 hourly 4d ago
Client Services Representative
Eteam 4.6
Sales associate and customer service job in Southfield, MI
Job Title: Client Services Representative
Another Job Location:- Memphis, TN
Job Duration: 6 months contract Duties: Local candidates only to Southfield, MI. Hybrid role onsite 3 days per week and WFH 2 days per week. Wednesdays and either Monday or Friday are mandatory, the third day may be chosen by the new hire.
Strictly temporary for now but opportunity for extension or conversion may occur (not guaranteed)
Laptop provided
Work Schedule 9 AM ET- 6 PM ET with 1 hour lunch (must be in their seat logged in at 9 AM) Attendance Policy- No more than 2 tardies and/or unexcused absences within a 30 day period.
The Client Services Representative (not to be confused with Client ServiceAssociates) will be responsible for supporting the Client Services team located at the Southfield, MI office. The Client Services department is considered the 'main point of contact' for (internal and external) clients who have questions or general inquiries that need resolution. The client base consists branch associates, Financial Advisors, or the clients of Financial Advisors. In addition, this particular team manages client access websites, where clients can access their accounts, online trade, etc.
These 4 Client Service Reps will be responsible for handling basic customer inquiries, such as: a client forgot their username or password, client needs to update their home address or phone number, etc.
The typical call volume per Client Service Rep is roughly 50-60 calls per day. However, call volume will increase during tax season and the associates may receive up to 80 calls per day.
Training will last 1-2 weeks. The CSR's will practice doing mock calls with other associates. The Client Services team does not read off scripts while on the phone. Instead, they will have access to a SharePoint site which houses 'go-to' guides on how to handle various customer scenarios. Performance Monitoring Management will randomly listen in on calls in order to evaluate performance. They will primarily be measuring call quality, compliance (ensuring all of the necessary steps were taken i.e. verifying the caller's identify before proceeding, etc.), documentation / accuracy, call time, etc. Manager stated that their department focuses more on quality rather than quantity.
Job Duties:Responsible for answering inbound calls from clients, while providing exceptional customerservice
Resolve general inquiries such as username / password resets, address changes, phone number changes, etc.
Document call activity using Clients' proprietary system (they will be expected to document while on the phone with the customer)
Responds to inquiries or complaints received through phone calls, correspondence and/or face-to-face contact with clients concerning the bank's products or services
Reviews and researches requests or problems obtaining necessary information from policies, procedures or practices
Coordinates problem resolution with appropriate departments
Informs customers of standard procedures or resolution of problem
Follows up, either verbally or in writing, to ensure customer satisfaction
Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies
Skills:Must possess 2-3 years of recent customerservice experience, ideally from a call center.
Must have the ability to type and be on the phone at the same time.
Ability to navigate through numerous systems at once
Experience using dual monitors
Proficient user with Microsoft Word, Outlook, and basic Excel
Ability to type at least 40 WPM
Exceptional customerservice skills; easy to understand
Excellent verbal and written communication skills; ability to use proper grammar and spelling
Experience within the banking or financial services industry is preferred but not required
Education: Minimum of a High School Diploma or equivalent
$32k-40k yearly est. 1d ago
Customer Service Representative
RMR Solutions LLC 3.9
Sales associate and customer service job in Howell, MI
RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few.
RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well.
The CustomerService Representative Position
The CustomerService Representative provides exceptional customerservice by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The CustomerService Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds.
Preferred Experience, Skills & Abilities of the CustomerService Representative Position
At least 2 years of experience in a CustomerService setting
Strong business communication and presentation skills, both verbal and written
Organizational skills, multitasking, and a strong self-motivation as a must!
Knowledge in shipping and warehousing is preferred, but not required
Compensation, Benefits & Structure of the CustomerService Representative Position
This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm.
The Recruitment Process for the CustomerService Representative Position
The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values.
RMR Solutions, LLC is an Equal Opportunity Employer!
$28k-35k yearly est. 2d ago
Sales Associate
Ace Hardware 4.3
Sales associate and customer service job in Bloomfield, MI
We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.
At Walnut Lake ACE, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their home projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!
Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.
Work/life balance:
This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.
Learn and grow with us:
Are you a hardware hero? Bring your knowledge and we'll teach you something new.
Have a helpful attitude? We'll train you on hardware know-how that builds life skills.
We train you from day one and the opportunities don't stop there.
What to expect:
You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
Like working in a fast-paced and fun environment? We are high energy so time will fly.
You'll be on your feet for most of your shift (6 to 8 hours).
You must lift up to 50 lbs.
Pay, Benefits, and Perks:
Hourly pay range $15 up to $20 per hour
Employee discounts on product
Free uniform shirts, vests, and more
Click through and start your journey with us now!
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation
Company Introduction
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
$15-20 hourly 7d ago
Sales Associate
Ambassador Bridge
Sales associate and customer service job in Detroit, MI
The duty-free store on the Ambassador Bridge Plaza is located in a secure U.S. customs environment and provides visiting guests with a unique shopping experience. Ambassador Duty Free stands out from other retail operations as we offer set schedules, competitive hourly rates, and outstanding bonus programs for our SalesAssociates!
We are seeking individuals who are eager to advance within a company and deliver a World Class shopping experience to our customers. At Ambassador Duty Free Detroit, we pride ourselves in recognizing talent within our current staff and promoting from within.
Open Positions:
Part-time schedule = Sunday, Monday, Tuesday, 10am-10pm
Part-time schedule= Sunday, Monday, Tuesday 9am-9pm
Full-time schedule=Wednesday-Saturday, Night Shift, 7pm-7am
Night shift eligible for a $2 an hour night shift premium!
Candidates must meet the following requirements:
· Retail, cash handling, and customerservice experience is preferred
· Friendly, positive, and welcoming attitude that will build and create a positive energy by utilizing the training and education of a duty-free experience to our customers
· A passion for engaging individuals and pursuing the sales potential with every interaction.
· Commitment to work in a 24/7/365 operation
· Ability to pass a background check as part of the hiring process
Work Location: In person
Location: 3400 W Fort St, Detroit, MI 48216
Job Types: Full-time, Part-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
$26k-39k yearly est. 1d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Farmington Hills, MI?
The average sales associate and customer service in Farmington Hills, MI earns between $20,000 and $35,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Farmington Hills, MI
$26,000
What are the biggest employers of Sales Associate And Customer Services in Farmington Hills, MI?
The biggest employers of Sales Associate And Customer Services in Farmington Hills, MI are: