Sales associate and customer service jobs in Gastonia, NC - 2,491 jobs
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Park Services Associate
Carowinds 4.2
Sales associate and customer service job in Gastonia, NC
$12.50 / hour
The Carowinds Park Services team is full of hardworking people who are focused on ensuring each Guests experiences a clean park. This perfect for someone who likes to see the immediate results of their work and is always ready to move on to the next project. We are looking for people who are task oriented and work independently. As part of the team, you will walk the midways while answering Guest questions and pointing them in the direction of their next adventure.
Empty, dispose of trash and maintain clean trash containers in assigned areas.
Clean restroom toilets, sinks, counter tops, mirrors, floors, walls, fixtures and restock nescessary supplies.
Sweeps and cleans grounds and restroom areas throughout designated areas of the Park.
Some of our amazing perks and benefits:
FREE admission to Carowinds and other parks!
FREE tickets for friends and family!
10% discounts on food and 20% discounts on merchandise!
Work with people from here, near, and from all over the world!
Exclusive associate-only events!
Benefits for part-time, year-round positions include paid time off!
Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience.
Positions are currently available for those who are 16 or older.
Responsibilities:
We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Carowinds.
Availability to include some weekdays, weekends, evenings, and holidays.
$12.5 hourly Auto-Apply 19h ago
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Drive with DoorDash - Receive 100% of Customer Tips
Doordash 4.4
Sales associate and customer service job in Mooresville, NC
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn:Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility:Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start:Sign up in minutes and get on the road fast.**
Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Sign UpApply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
$28k-34k yearly est. 1d ago
Commercial Sales Center Associate
Beacon Roofing Supply, Inc. 4.4
Sales associate and customer service job in Charlotte, NC
We're looking for bold, entrepreneurial talent ready to help build something extraordinary - and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leadin Commercial, Sales, Associate, Customer Experience, Salesforce, Technical Support, Manufacturing, Retail
$62k-91k yearly est. 4d ago
Customer Service Assistant
Alphabe Insight Inc.
Sales associate and customer service job in Charlotte, NC
About Us At Harvest Evo, we are dedicated to delivering excellence through innovation, precision, and genuine partnership. Our mission is to empower businesses with solutions that promote growth, efficiency, and long-term success. As a company built on integrity and collaboration, we take pride in creating a professional environment where every team member is valued and inspired to thrive.
Job Description
We are seeking a CustomerService Assistant to join our dedicated team in Charlotte. This role focuses on supporting customers through clear communication, efficient problem-solving, and a commitment to outstanding service. The ideal candidate will demonstrate professionalism, adaptability, and a customer-oriented mindset.
Responsibilities
Respond to customer inquiries via phone, email, and internal systems with accuracy and courtesy.
Assist in processing orders, tracking shipments, and resolving service-related issues.
Maintain detailed and organized records of client interactions.
Collaborate with internal departments to ensure customer satisfaction and timely resolution of concerns.
Contribute to improving processes and overall service efficiency.
Qualifications
Qualifications
Excellent written and verbal communication skills.
Strong organizational and multitasking abilities.
Detail-oriented and reliable in maintaining confidentiality and accuracy.
Proficiency in basic computer and office software.
Positive attitude and a team-focused mindset.
Additional Information
Benefits
Competitive salary range of $46,000 - $50,000 per year.
Opportunities for professional growth and advancement.
Supportive and inclusive work environment.
Comprehensive training and development programs.
Full-time, on-site position with stable career potential.
$46k-50k yearly 8d ago
Customer Service Coordinator
LHH 4.3
Sales associate and customer service job in Charlotte, NC
LHH is seeking a CustomerService Coordinator that will be the primary point of contact for tenants, vendors, and visitors at two Class A properties in Charlotte. This position requires strong organizational skills, excellent communication, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Serve as the first point of contact for tenants, contractors, and guests.
Manage reception operations and handle inquiries promptly.
Coordinate mailroom activities, including twice-daily mail runs and package notifications.
Maintain service request systems and assist with preventive maintenance tracking.
Support property management with scheduling, expense reports, and vendor coordination.
Assist with tenant communications, event planning, and welcome materials.
Ensure smooth operations across both locations and help standardize processes.
Qualifications
Bachelor's degree preferred.
Commercial Property experience preferred.
Minimum 2 years in a customer-facing role; property management experience is a plus.
Strong communication and organizational skills.
Proficiency in Microsoft Office Suite; Yardi experience preferred.
Professional, polished, and confident demeanor.
Ability to manage multiple priorities in a busy environment.
$29k-37k yearly est. 4d ago
Customer Service Associate
American Signature, Inc. 4.5
Sales associate and customer service job in Charlotte, NC
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The CustomerServiceAssociate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The CustomerServiceAssociate is responsible for executing all office operations.
Some of the functions the CustomerServiceAssociate will perform:
Embodies our values: Adventure Guides, Serve Others and Own It
Assists in fostering an energetic and positive working environment
Frequently communicates with customers via phone
Partners with all team members to create an easy transaction and great in home delivery service
Develops strong relationships with customers who shop with us in-store and online
Listens to the customers' needs and presents possible options
Requirements
The Ideal Candidate will have, among other skills and abilities:
High school diploma or general education degree (GED); or equivalent combination of education and experience
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and team members
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Demonstrated ability to handle customer calls displaying good phone skills
Track record of serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility
Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to shifting priorities and a changing environment
Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
$20k-26k yearly est. 8d ago
Sales Associate
Boot Barn Holdings, Inc. 4.2
Sales associate and customer service job in Gastonia, NC
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customeSalesAssociate, Sales, Associate, Operations, Retail
$21k-26k yearly est. 8d ago
Retail Sales Associate-SOUTHPARK MALL
Bath and Body Works 4.5
Sales associate and customer service job in Charlotte, NC
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a SalesAssociate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.
Responsibilities
Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Drive rewards program enrollment and engagement on both the sales floor and at check-out.
Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
Support product replenishment activities and maintain brand standards to keep the store full and abundant.
Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Thrives in a customer-first based retail environment.
Demonstrated sales and customer experience results in a fast-paced environment.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include:
Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
Dental coverage, and vision coverage for frames and eye exams.
Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises.
40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.
$23k-27k yearly est. 2d ago
Client Service Representative
Howden 4.0
Sales associate and customer service job in Charlotte, NC
Why Join Howden US?
At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030.
We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future.
Why Howden?
You'll Own It
With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own.
You'll Be Empowered
We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise.
You'll Be Part of Something Bigger
Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
What is the role?
The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and Account Representatives to ensure timely, accurate, and compliant delivery of client documentation and service requests.
You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence.
What will you be doing?
Client Onboarding & Data Management
Collect and organize client data to support onboarding, renewals, and program changes.
Maintain accurate records in internal systems, ensuring data integrity and audit readiness.
Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience.
Placement & Renewal Support
Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities.
Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details.
Track key renewal milestones and ensure timely completion of all deliverables.
Proposal & Binding
Develop draft client proposals, including financing options, coverage summaries, and supporting documentation.
Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems.
Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients.
Billing & Accounting Coordination
Partner with accounting teams to manage invoices, allocations, and fee agreements.
Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings.
Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders.
Policy Issuance & Documentation
Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time.
Review endorsements, renewals, and policy documents for completeness and accuracy.
Maintain organized documentation in line with audit, compliance, and data standards.
Ongoing Client Service
Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients.
Conduct audit checks and assist with ad hoc client reporting or analysis as requested.
Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication.
Key Skills & Competencies
Client Focus: Committed to delivering timely, accurate, and high-quality service.
Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail.
Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams.
Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically.
Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools.
Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative.
Qualifications
Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience.
2+ years of experience in insurance operations, client servicing, or administrative support preferred.
Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus.
Strong organizational and communication skills with a client-service orientation.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred.
What do we offer in return? A career that you define.
Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other, in the small everyday moments and the bigger challenges
We are determined to make a positive difference, at work and beyond
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our sustainability promise
We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
$27k-47k yearly est. 1d ago
Senior Retail Sales Associate (Full Time)
Autozone, Inc. 4.4
Sales associate and customer service job in Rock Hill, SC
Provides WOW! CustomerService Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains SalesAssociate, Retail Sales, Retail, Associate, Senior, CustomerService, Automotive
$23k-28k yearly est. 5d ago
Sales Associate
Ace Hardware 4.3
Sales associate and customer service job in Charlotte, NC
Job Title: SalesAssociate
Department: Store Operations / Sales Floor
Reports To: Store Manager / Assistant Store Manager
The SalesAssociate is responsible for providing exceptional customerservice and contributing to the overall success of the store. This
role includes assisting customers with product selection, maintaining a clean and organized sales floor, processing transactions, and promoting store promotions and loyalty programs. SalesAssociates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers.
Key Responsibilities:
Greet customers warmly and offer assistance in finding products.
Provide knowledgeable and personalized product recommendations.
Maintain clean, organized, and well-stocked sales floor and displays.
Process transactions accurately using the POS system, including handling cash and credit card payments.
Promote in-store promotions, special events, and loyalty programs.
Assist with stocking, restocking, and inventory organization.
Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.
Respond to customer inquiries and resolve complaints professionally.
Collaborate with team members to achieve sales goals and ensure a positive store environment.
Perform other duties as assigned by management.
Qualifications:
High school diploma or equivalent preferred.
Previous retail or customerservice experience is a plus.
Strong communication and interpersonal skills.
Friendly, helpful, and customer-focused attitude.
Basic math and computer skills.
Ability to stand, walk, lift, and move merchandise up to 40 lbs.
Work Schedule:
Part-time or full-time schedule based on store needs. Availability on weekends, evenings, and holidays is required.
What We Offer:
Employee discounts
On-the-job training
Opportunities for growth and advancement
A supportive and team-oriented work environment
Company Introduction
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
$20k-29k yearly est. 8d ago
Service Specialist
Bass Pro Shops 4.3
Sales associate and customer service job in Charlotte, NC
The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for t Specialist, Service Manager, Operations, Retail, Delivery, Warranty, Management
$28k-33k yearly est. 8d ago
Call Center Associate
Forrest Solutions 4.2
Sales associate and customer service job in Cornelius, NC
We are seeking a professional, polished, and customer-focused Switchboard Associate / Call Center Agent to serve as the first point of contact for our organization. This role is ideal for an experienced call center professional who thrives in a fast-paced environment, demonstrates excellent communication skills, and understands the importance of creating a positive first impression for every caller.
Key Responsibilities
Call Handling & Routing
Operate the company switchboard system, managing multiple incoming and outgoing calls with professionalism and courtesy
Accurately route calls to the appropriate departments or individuals using the company directory as needed
Screen and transfer calls with tact, discretion, and confidentiality
CustomerService
Deliver exceptional customerservice to all callers
Address general inquiries and provide information regarding company products, services, or operations
Maintain a calm, professional, and pleasant demeanor at all times
Message & Call Management
Take detailed and accurate messages for unavailable employees
Relay messages promptly via email, text, or designated communication channels
Log call details including caller information, purpose, and duration
Emergency & Administrative Support
Respond calmly and effectively to emergency calls by following established protocols
Notify designated emergency personnel when required
Assist with internal communications, company-wide announcements, and directory updates
Collaborate with the receptionist to ensure seamless coverage during breaks and shift changes
Training & Development
Participate in ongoing training to enhance skills and performance
Qualifications & Experience
High School Diploma or equivalent (required)
Minimum 1 year of call center or switchboard experience (required)
Prior experience in manufacturing, warranty support, or related industries is a plus
Strong proficiency with Microsoft Office applications
Polished, articulate, and well-spoken with excellent verbal and written communication skills
Ability to handle confidential information with discretion
Comfortable working in a fast-paced, high-energy environment with shifting priorities
Competencies & Attributes
Client-first mindset with a focus on delivering added value
Strong attention to detail and accuracy
Effective multitasking and decision-making skills
Ability to meet deadlines and work under pressure
Team-oriented with a positive attitude and strong interpersonal skills
Adaptable, flexible, and comfortable using technology
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Benefits:
The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.
$33k-41k yearly est. 3d ago
Customer Retention Specialist
CPI Security 4.7
Sales associate and customer service job in Charlotte, NC
Job Description
CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than "just a security company," and we offer more than "just a job." CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists.
What You'll Do:
Provide fantastic customerservice focused on dispute resolution and overcoming challenges
Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry.
Provide solutions-based approaches to retain customers who are considering service cancellation.
Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services.
Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them.
Consistently improve retention rates and achieve retention goals.
Handle each call with empathy, compassion, and professionalism to ensure excellent customerservice.
What We're Looking For:
Upbeat personality and a fun, positive attitude
1-2 years previous customer retention experience
Strong customerservice and people skills
Ability to consistently meet and exceed performance targets
Coachability with a desire to grow professionally
Ability to work a flexible schedule, including weekends
Experience with CRM system such as SalesForce is a plus, but not required
Exceptional sales skills are a plus, particularly with strong upselling and closing abilities
What's In It For You:
$50,000 to $80,000 Annual Compensation
Base hourly rate with tiered commission structure, performance based, training and quarterly bonus
Higher shift pay for working nights and weekends
Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO
Free monitored security system after 90 days.
Engaging and fun company culture that's made up of a diverse group of people
Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
$26k-31k yearly est. 25d ago
Park Services Associate
Carowinds 4.2
Sales associate and customer service job in Huntersville, NC
$12.50 / hour
The Carowinds Park Services team is full of hardworking people who are focused on ensuring each Guests experiences a clean park. This perfect for someone who likes to see the immediate results of their work and is always ready to move on to the next project. We are looking for people who are task oriented and work independently. As part of the team, you will walk the midways while answering Guest questions and pointing them in the direction of their next adventure.
Empty, dispose of trash and maintain clean trash containers in assigned areas.
Clean restroom toilets, sinks, counter tops, mirrors, floors, walls, fixtures and restock nescessary supplies.
Sweeps and cleans grounds and restroom areas throughout designated areas of the Park.
Some of our amazing perks and benefits:
FREE admission to Carowinds and other parks!
FREE tickets for friends and family!
10% discounts on food and 20% discounts on merchandise!
Work with people from here, near, and from all over the world!
Exclusive associate-only events!
Benefits for part-time, year-round positions include paid time off!
Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience.
Positions are currently available for those who are 16 or older.
Responsibilities:
We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Carowinds.
Availability to include some weekdays, weekends, evenings, and holidays.
$12.5 hourly Auto-Apply 19h ago
Customer Service Assistant
Alphabe Insight Inc.
Sales associate and customer service job in Charlotte, NC
Signal Tru Brand is a forward-thinking experiential company dedicated to delivering standout events that capture attention and build meaningful connections. We bring ideas to life through seamless execution, exceptional service, and a commitment to elevating every client experience. Our team thrives on creativity, precision, and a shared passion for making every event unforgettable.
Job Description
We are looking for a motivated CustomerService Assistant to support daily client interactions, ensure smooth communication, and assist in providing outstanding service. This role plays a key part in maintaining our reputation and supporting the ongoing success of our brand by helping clients feel valued, informed, and well-assisted.
Responsibilities
Provide professional and timely assistance to customers via phone, email, and internal communication channels
Maintain accurate records of client interactions and follow-up activities
Support the customerservice team with administrative tasks and coordination
Assist in resolving customer inquiries with clarity, patience, and efficiency
Uphold brand standards in all communications
Collaborate with internal departments to ensure consistent and effective service delivery
Qualifications
Qualifications
Strong communication and interpersonal skills
Ability to stay organized, multitask, and prioritize effectively
Professional attitude with a customer-focused mindset
Problem-solving abilities and strong attention to detail
Ability to work independently and as part of a team
Basic proficiency with office and communication tools
Additional Information
Benefits
Competitive yearly salary: $46,000 - $50,000
Opportunities for professional development and long-term growth
Supportive and collaborative work environment
Skill-building opportunities through hands-on responsibilities
Full-time, stable position with a clear path for advancement
$46k-50k yearly 8d ago
Sales Associate - $14/hr to start PLUS commissions!
American Signature, Inc. 4.5
Sales associate and customer service job in Charlotte, NC
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. As a valued member of our inside sales team, you are the first person that our customer meets when they enter the store. You understand that our company is dedicated to maniacal customerservice. It starts with you delivering an unmatched customer experience. Every day is an opportunity to turn our guests into loyal customers who live a well-furnished life and promote our brand. The SalesAssociate reports directly to the Sales Manager.
Some of the functions the SalesAssociate will perform:
Embodies our values: Adventure Guides, Serve Others and Own It
Has great personal style that is on trend and represents the brand
Assists in fostering an energetic and positive working environment
Develops strong relationships with customers who shop with us in-store and online
Listens to the customers' needs while presenting possible solutions
Assists in designing customers' homes by confidently mixing our different furniture styles to the expectation of the customer
Partners with all team members to create an easy transaction and great in home delivery service
Displays strong people skills: approachable, empathetic and a good listener
Helps ensure the store environment looks great by cleaning, maintaining and straightening merchandise
Requirements
The ideal candidate will have, among other skills and abilities:
High school diploma or general education degree (GED); or equivalent combination of education and experience
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, and team members
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Track record of serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility
Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to shifting priorities and a changing environment
Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
$20k-32k yearly est. 8d ago
Customer Service Representative
LHH 4.3
Sales associate and customer service job in Charlotte, NC
LHH is seeking a contract position, with potential for permanent employment, to support day-to-day customer interactions and administrative support functions within a fast-paced environment. This role is ideal for candidates with strong communication skills who enjoy problem-solving and delivering a high level of service.
Key Responsibilities:
Respond to customer inquiries via phone, email, or internal systems
Provide order status updates, resolve issues, and escalate concerns as needed
Enter and maintain accurate customer and order information in internal systems
Coordinate with internal teams to ensure timely and accurate responses
Assist with general administrative and customer support tasks
Maintain professionalism and a customer-focused approach in all interactions
Qualifications:
Previous customerservice or call center experience preferred
Strong verbal and written communication skills
Ability to multitask and manage priorities in a fast-paced setting
Proficiency with Microsoft Office or similar systems preferred
Position Details:
Employment Type: Contract-to-Hire
Pay Rate: $18-$20 per hour, based on experience
Schedule: Full-time
$18-20 hourly 3d ago
Sales Associate
Boot Barn Holdings, Inc. 4.2
Sales associate and customer service job in Rock Hill, SC
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customeSalesAssociate, Sales, Associate, Operations, Retail
$22k-27k yearly est. 8d ago
Park Services Associate
Carowinds 4.2
Sales associate and customer service job in Concord, NC
$12.50 / hour
The Carowinds Park Services team is full of hardworking people who are focused on ensuring each Guests experiences a clean park. This perfect for someone who likes to see the immediate results of their work and is always ready to move on to the next project. We are looking for people who are task oriented and work independently. As part of the team, you will walk the midways while answering Guest questions and pointing them in the direction of their next adventure.
Empty, dispose of trash and maintain clean trash containers in assigned areas.
Clean restroom toilets, sinks, counter tops, mirrors, floors, walls, fixtures and restock nescessary supplies.
Sweeps and cleans grounds and restroom areas throughout designated areas of the Park.
Some of our amazing perks and benefits:
FREE admission to Carowinds and other parks!
FREE tickets for friends and family!
10% discounts on food and 20% discounts on merchandise!
Work with people from here, near, and from all over the world!
Exclusive associate-only events!
Benefits for part-time, year-round positions include paid time off!
Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience.
Positions are currently available for those who are 16 or older.
Responsibilities:
We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Carowinds.
Availability to include some weekdays, weekends, evenings, and holidays.
$12.5 hourly Auto-Apply 19h ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Gastonia, NC?
The average sales associate and customer service in Gastonia, NC earns between $18,000 and $34,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Gastonia, NC
$25,000
What are the biggest employers of Sales Associate And Customer Services in Gastonia, NC?
The biggest employers of Sales Associate And Customer Services in Gastonia, NC are: