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Customer Success Professional II - Contract Logistics
CEVA Logistics 4.4
Sales associate and customer service job in Greensboro, NC
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
YOUR ROLE
The Customer Success Professional II independently manages day-to-day customer success activities for assigned Contract Logistics accounts. This role builds on foundational experience and requires the ability to manage customer relationships, identify service or retention risks, and support incremental growth opportunities.
Reporting to the Customer Success Supervisor, the CSP II acts as a trusted point of contact for customers, supports renewals and service expansions, and contributes to consistent commercial and operational execution.
WHAT ARE YOU GOING TO DO?
Customer Engagement & Account Management
• Serve as a primary day-to-day contact for assigned customer accounts.
• Build strong working relationships with customer stakeholders to understand operational needs and service expectations.
• Participate actively in customer meetings, performance reviews, and issue resolution discussions.
Revenue & Retention Support
• Support contract renewals, service expansions, and upsell opportunities through customer insights and operational data.
• Identify potential retention risks or service gaps and proactively escalate recommendations to the Supervisor.
• Assist in preparing business cases, proposals, and renewal documentation.
Performance & Financial Awareness
• Monitor service performance, volumes, and basic cost drivers for assigned accounts.
• Analyze trends and performance issues and recommend corrective actions.
• Ensure accurate billing inputs and coordination with Finance and Operations.
Cross-Functional Collaboration
• Coordinate closely with Operations, Solutions Design, and Finance to ensure service alignment and customer satisfaction.
• Support onboarding of new customers or services within existing accounts.
• Share feedback and best practices to improve customer success execution.
Education & Experience
• Bachelor's degree in Business, Supply Chain, Logistics, or a related field (or equivalent experience).
• 3-5 years of experience in customer success, account management, logistics operations, or a related commercial support role.
• Experience managing customer interactions in a B2B or contract logistics environment preferred.
Skills & Attributes
• Strong customer relationship and problem-solving skills.
• Ability to work independently and manage multiple accounts or priorities.
• Solid understanding of service performance metrics and operational drivers.
• Professional communication skills with both customers and internal stakeholders.
Travel
• Up to 10-15% travel as required to support customer engagement.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career
$40k-67k yearly est. 4d ago
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Sales Associate (Store 165, Chapel Hill, NC)
Ace Hardware 4.3
Sales associate and customer service job in Chapel Hill, NC
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The SalesAssociate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
CustomerService:
Provide a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customizedservice based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$14.00 - $16.00 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$14-16 hourly 1d ago
Sales Associate
Aarons 4.2
Sales associate and customer service job in Winston-Salem, NC
The salary range for this role is $12.50 to $13.00 per hour.* This position is also eligible for incentive pay based on performance.
SalesAssociates keep people smiling at Aaron's.
On our team, you'll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. You'll also work with customer files and contracts. At times, you'll help clean, organize, and even move merchandise. All of that can be physically demanding, but we'll make sure you have the training and tools to do that part of the job safely. If you're ready to connect with customers and work on a great team, start your bright future at Aaron's.
Your career starts here
With Aaron's, being a SalesAssociate can be the first step on a great career journey. Here's one possible path with us:
SalesAssociate > Customer Accounts Advisor > Sales Manager > Customer Accounts Manager > General Manager
The Details
What you need:
Solid communication skills
Desire to help customers
What you'll do:
Assist with cleaning, organizing, and moving merchandise
Help customers find what they need
Handle clerical duties like customer files and contracts
Maintain a positive sales floor environment
Additional requirements:
Able to perform a physical job including lifting 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely)
Age: 18 or older
High school diploma or equivalent preferred
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
$12.5-13 hourly 1d ago
Real Estate Salesperson
Giving Tree Realty 4.2
Sales associate and customer service job in High Point, NC
Job Description
Are you a real estate professional looking for growth and success? We are seeking motivated Real Estate Brokers with a North Carolina license who want to sell 12 homes in the next 12 months. Having an SC license is a BONUS!
Our team generates an abundance of new leads for buyers and sellers, and we schedule numerous qualified appointments each week. Join our firm at the grassroots level and help us establish our presence in High Point and the surrounding areas. We offer various compensation plans for you to choose from. No marketing fees are required. Benefit from one-on-one training with a National Coach. Aim for residual income for life. We provide a team environment with cutting-edge technology, coaching, training, mentoring, and support. An abundance of leads is available.
Compensation:
$75,000 - $175,000 at plan yearly
Responsibilities:
We're looking for ambitious, self-motivated individuals for a rewarding full-time sales position!
Act as a diligent intermediary between buyers and sellers
Create documents such as representation contracts, purchase agreements, closing statements, deeds, and leases
Participate in open houses, networking activities, and the MLS to increase your sales
Communicate well with current and future clients in a meaningful manner
Passionate about helping others and giving back to your community
Qualifications:
Must have an Active North Carolina Real Estate License
Must be coachable and have the desire to grow
Attend trainings and mentor other agents
Experience with contracts and Dotloop
About Company
Giving Tree Realty was recently honored to receive the coveted "Best Place to Work" award two years running! Tremendous opportunity to join a firm that is truly a family of caring individuals! We are a truly unique company whose values are based on a foundation of Giving Back to the community, which is why this year we won the award for Best Residential Real Estate Company!
Giving Tree Realty is one of the fastest-growing real estate firms in the Carolinas. We donate a portion of every real estate transaction to a local charity or non-profit organization. When you choose to work with us, you instantly become part of our good work.
$24k-76k yearly est. 7d ago
Customer Service Specialist
Unique Industries 4.2
Sales associate and customer service job in Blairs, VA
ABOUT US
Unique Industries is a family-owned business with over 60 years of industry experience. When you work for Unique, you get all the perks of larger corporations, such as 401K, multiple choices of healthcare plans, generous paid time off, and more. However, the difference between us and a larger corporation is that here at Unique, we are family. Your CEO and management team are involved in day-to-day operations and make sure that each location sees how much they are appreciated through annual company picnics and holiday luncheons. So if you're looking for a job that is exciting, rewarding, and team-focused - then apply today! We would love to have you come join the party.
ABOUT OUR OPPORTUNITY
We are seeking a CustomerService Account Specialist to work in the Blairs facility. The CustomerService Account Specialist provides current order status, future planning and scheduling status's related to released customerservice orders. Additional responsibility is required to support the DG Department as necessary to insure reported order status information is executed.
TASKS AND RESPONSIBILITIES include the following. Other duties may be assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Performs daily review of Raw Report prioritizing customer orders for shipment.
Performs Data Entry on Customer web based routing system when necessary.
Confers with managers / supervisors to obtain data required for planning and scheduling customerservice order requests.
Communicates with Corporate CustomerService daily on the progress of requested order information.
Assists Outbound Manager daily on shipment progress to resolve problems and to ensure timely completion of work.
Acts as company representative between Blairs DC, Corporate and Customer communications.
Responsible for telephone communication from customers, assisting them with shipment information.
Is liaison for order discrepancies with Blairs Operations, Corporate CustomerService and Bentonville staff.
Provides tracking information to Corporate and customers regarding rush shipments.
KNOWLEDGE AND SKILLS The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to work in a fast paced distribution center.
Has the ability to meet deadlines, prioritize, and multi-task.
Excellent communication (oral and written) skills.
Knowledgeable in planning and forecasting systems.
Ability to communicate with management, colleagues, line staff, and individuals outside the company in order to meet departmental goals.
Strong computer skills including proficiency in Word, Excel and Access; familiarity with JD Edwards.
Excellent follow-up and organizational skills with the ability to multi-task.
Ability to work independently with little direction.
EDUCATION AND WORK EXPERIENCE
High school diploma or GED required.
One to three years' experience in a distribution/manufacturing environment required.
Prior experience dealing with transportation logistics with large retailers such as Walmart, Target, major grocery stores, etc. preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.*
While performing the duties of this job, the employee is frequently required to stand, walk, sit, and use repetitive hand motions.
While performing the duties of this job, the employee is occasionally required to reach overhead, climb or balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unique Industries, Inc. is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regards to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
$24k-30k yearly est. Auto-Apply 14d ago
Airport Customer Service Supervisor (AM Shift Part-Time)
GAT 3.8
Sales associate and customer service job in Greensboro, NC
GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: CustomerService Supervisor is responsible for supervising all functions of the airline customerservice operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline CustomerService
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$31k-45k yearly est. 52d ago
Automotive Customer Service Advisor - 2775
Tupeloms
Sales associate and customer service job in Greensboro, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-34k yearly est. 9h ago
Service Biller
Hoffman Building Technologies, Inc. 3.9
Sales associate and customer service job in Greensboro, NC
Job Title: Service Biller
Department: Administration
Reports to: Financial Controller
Employment Type: Full-Time
We are seeking an experienced Service Biller with a background in specialty contracting service operations (electrical, mechanical, HVAC, plumbing, fire protection, or similar) to manage high-volume, detail-driven billing for service calls, work orders, and service agreements. This role requires strong coordination with service managers, dispatch, and accounting to ensure work is billed accurately, promptly, and in accordance with customer agreements. As an employee-owned company, we value ownership, accountability, and the impact each role has on our shared success.
The ideal candidate understands the pace and nuances of service billing, time and materials, not-to-exceed limits, service contracts, and customer-specific billing requirements, and can manage multiple work orders simultaneously without losing accuracy.
Key Responsibilities
Service Billing & Revenue Capture
Prepare and process billing for service calls, work orders, and service agreements
Review technician time, material usage, equipment, and subcontract costs for accuracy and completeness
Ensure all billable work is captured and billed in a timely manner
Manage high-volume billing cycles with varying customer requirements
Customer & Contract Compliance
Interpret service agreements, work authorizations, and not-to-exceed limits to ensure billing compliance
Apply customer-specific billing rules, markup structures, and documentation requirements
Respond to customer billing inquiries and resolve discrepancies efficiently
Coordination & Workflow
Work closely with Service Managers, dispatch, and technicians to resolve missing or unclear billing information
Partner with accounting on invoicing, corrections, and payment application
Support month-end close by ensuring service work is billed accurately and on time
Documentation & Process
Maintain organized service billing records and supporting documentation
Assist with process improvements to increase billing accuracy and cycle time
Support audits and internal reviews as needed
Qualifications
Required
3+ years of experience in service billing within specialty contracting (electrical, mechanical, HVAC, plumbing, fire protection, or similar)
Strong understanding of service billing models (T&M, service contracts, work orders, NTEs)
Experience reviewing technician time and material usage for billing accuracy
Proficiency with construction/service ERP systems and Excel
High attention to detail with the ability to manage volume and deadlines
Preferred
Experience with systems such as Viewpoint, Service Management platforms, or similar
Experience working in a fast-paced service environment
Strong communication and problem-solving skills
What Success Looks Like in This Role
Timely, accurate billing with minimal rework
Clear resolution of billing issues before invoicing
Strong coordination with service operations and accounting
Well-organized documentation and audit readiness
Why Join Us
Be part of an employee-owned company where service billing accuracy impacts shared success
Work closely with service leadership in a role critical to cash flow and customer satisfaction
Clear expectations, established processes, and respect for your experience
A stable service environment with consistent workflow
Work Environment
Office-based with potential for hybrid work arrangements
May require travel to other office locations around our footprint (on occasion)
Compensation
Commensurate with experience.
Includes benefit package (medical, 401k, PTO, etc.)
$24k-31k yearly est. Auto-Apply 10d ago
Customer Sales and Service Representative
Furniture Solutions Network 4.1
Sales associate and customer service job in High Point, NC
The CustomerSales and Service representative administers claims and manages interaction with customers by reviewing all customer claims, supporting photos, and customer information and documentation. This position also manages customer calls, supplying information and updates to customers. The CustomerSales and Service representative utilizes the CRM to communicate with customers and technicians.
Essential Functions
Compose grammatically correct correspondence such as claim notes, e-mails and any other form of internal or external written communication.
Transpose claims from client portals into existing system for service.
Manager a high volume of inbound calls.
Required Competencies and Experience
Excellent oral, written and interpersonal communication skills.
Excellent telephone etiquette.
Strong analytical and critical thinking skills to collect and interpret data to effectively and efficiently solve problems.
Ability to sit and work on a computer with a headset for long periods of time.
Computer proficiency.
High School Diploma or GED.
2+ years previous customerservice experience.
What You'll Love About Working Here
Comprehensive benefits package including: Medical, Dental, Vision, Life & Disability Insurance
401k options
Generous PTO Policy includes 2 weeks of PTO accrual in the first year40
Optional 4 day/40 hour week available
EEO Statement
Furniture Solutions Network is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experience within our workforce.
$36k-50k yearly est. 60d+ ago
Customer Service
North America Cabinetry Group, Inc.
Sales associate and customer service job in Greensboro, NC
Job Description
About the Role:
The CustomerService position is essential for ensuring a positive experience for our clients and customers in North Carolina. This role involves addressing customer inquiries, resolving issues, and providing information about our products and services. The major end result of this position is to enhance customer satisfaction and loyalty through effective communication and problem-solving. By actively listening to customer needs and providing timely solutions, the CustomerService representative plays a crucial role in maintaining the company's reputation. Ultimately, this position contributes to the overall success of the organization by fostering strong relationships with our customer base.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in a customerservice role or similar position.
Strong verbal and written communication skills.
Preferred Qualifications:
Associate's degree in a related field.
Experience with customer relationship management.
Bilingual abilities in English and Spanish or other languages.
Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer complaints and issues by identifying the root cause and providing appropriate solutions.
Maintain accurate records of customer interactions and transactions in the company database.
Collaborate with other departments to ensure customer needs are met and issues are resolved efficiently.
Provide feedback to management regarding customer trends and areas for improvement in service delivery.
Skills:
The required skills for this role include strong communication abilities, which are essential for effectively interacting with customers and understanding their needs. Problem-solving skills are utilized daily to address and resolve customer complaints, ensuring a satisfactory outcome. Attention to detail is important for accurately documenting customer interactions and maintaining records. Preferred skills, such as familiarity with CRM software, enhance the efficiency of managing customer information and tracking interactions. Additionally, bilingual skills can significantly improve service delivery to a diverse customer base, making communication smoother and more effective.
$22k-29k yearly est. 13d ago
Reservation Agent, O.Henry Hotel
Quaintance-Weaver Restaurants & Hotels 2.7
Sales associate and customer service job in Greensboro, NC
Reservation Agent Location: O.Henry Hotel, Greensboro, North Carolina Hours: Full Time O.Henry Hotel is looking for a friendly and energetic Reservation Agent to join their team of enthusiastic restaurant professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference.
Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, click here. What are the responsibilities of a Reservation Agent?
Communicate clearly and perform consistently following the mission and values of the organization in our enthusiastic work environment
Answer reservation incoming calls/emails in a timely manner for both hotels while quickly developing relationships with each guest
Work closely with the front desk team and sales team to ensure each guest receives the highest level of service with hotel reservations
Respond quickly and effectively to every guest request with a high sense of urgency
Create, maintain, and oversee the accuracy of room blocks and reservations in the Property Management System
Set up and process billing, deposits, and commissions according to accounting policies and contracted group agreements
Input group rooming lists, revise room blocks, and maintain group inventory
Follow up with group blocks before cutoff date with room pick-up
Conduct hotel site tours as appropriate. Assist sales and reservations teams with site visit preparations
Develop and maintain relationships with guests and travel/group contacts
Assist and support with activities and special projects as requested by reservations, operations, communications, and sales leadership
Requires completed training at the Front Desk prior to stepping into the Reservation Agent role
What Skills and Experience are Desired for a Reservation Agent?
Schedule availability to include weekdays, weeknights and weekends
Friendly, energetic and detail-oriented
Passion for hospitality
Great interpersonal and communication skills
Strong sense of urgency and initiative
Professional and effective communication skills, both verbal and written
Proficient in Microsoft Word and Excel
Working in a fast paced, enthusiastic work environment
Benefits? Yes.
Employee Stock Ownership Plan (ESOP)
Health, dental and vision insurance
Voluntary Life Insurance
401K
Paid annual leave (vacation, sick, personal, etc.)
Family medical leave and domestic partner benefits
Industry related continuing education and frame of reference opportunities
$23k-27k yearly est. 5d ago
Customer Service Advisor
Virginia Lube/Jiffy Lube
Sales associate and customer service job in Danville, VA
Job Description
A CustomerService Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customerservice skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile.
Advisor Job Responsibilities and Duties:
· Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs
· Calculate and provide customer with an estimate of work to be performed
· Explain process to clients so they understand what to expect and when their automotive will be repaired in time
· Record information gathered from each visit in our customer system
· Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers
· Consistent training on new services and products to offer customers
· Computer based training required, followed by one on one role play training and customer interaction training
· Professional appearance is always a must for this position
$25k-31k yearly est. 29d ago
Customer Service
Platinum Coastal Group
Sales associate and customer service job in Chapel Hill, NC
CustomerService (In-Person)
We are looking for a friendly and motivated Entry-Level CustomerService Representative to join our team. This is an on-site role, where you will interact directly with clients, answer questions, and support daily customer needs. No prior experience is required-just a positive attitude, strong communication skills, and a willingness to learn.
Duties:
· Welcome clients and provide assistance in person.
· Answer questions and offer clear, accurate information about services, processes, or policies.
· Handle inquiries and resolve concerns in a professional and timely manner.
· Document interactions, updates, and customer details accurately.
· Escalate more complex issues to the appropriate team or department.
· Follow company guidelines for communication, safety, and service standards.
· Collaborate with team members to ensure a smooth customer experience.
· Participate in training to develop knowledge of company services and procedures.
Qualifications:
· High school diploma or equivalent.
· No previous experience required training is provided.
· Strong verbal and written communication skills.
· Friendly, approachable, and comfortable assisting people face-to-face.
· Ability to multitask and stay organized in a fast-paced environment.
· Reliable, punctual, and eager to learn.
· Ability to work both independently and as part of a team.
· Flexible availability depending on company needs.
What We Offer:
· Comprehensive training and ongoing support.
· Opportunities for growth and advancement.
· A positive, team-oriented work environment.
· Employee benefits and perks (varies by company).
$27k-35k yearly est. 8d ago
Call Center Debt Collections Specialist
Source Receivables Management
Sales associate and customer service job in Greensboro, NC
Job Description
Debt Collections Specialist - Call Center
Pay: $16.00/hour + Uncapped Monthly Bonuses
Earning Potential: $50,000+ per year
Employment Type: Full-Time | On-Site
Drive Your Success with Source Receivables Management, LLC
Are you competitive, motivated, and ready to be rewarded for your results? At Source Receivables Management, LLC, we don't just offer jobs-we build careers. Join our fast-paced Greensboro call center and take control of your earning potential with a base salary + unlimited commissions and a clear path for growth.
What You'll Do
Connect with consumers by phone (inbound & outbound) to resolve past-due accounts
Achieve-and exceed-monthly performance goals in a results-driven environment
Work with a supportive team that celebrates wins and drives growth together
Why You'll Love Working Here
We believe in rewarding performance and investing in our people.
Base Pay + Unlimited Commissions - the harder you work, the more you earn
Uncapped Monthly Bonuses - no ceiling on success
Paid Training - 3 weeks of hands-on coaching to set you up for success
Full Benefits Package (health, dental, vision, PTO, 401(k) match & more)
Company-Paid Life Insurance & Long-Term Disability
Referral Bonuses - earn even more when you bring great people to the team
What We're Looking For
We're hiring ambitious individuals who:
Communicate clearly and professionally
Excel in fast-paced, goal-oriented environments
Stay calm and focused under pressure
Are driven to grow and consistently beat expectations
Bonus: Previous experience in collections, sales, or customerservice with a track record of success.
Schedule & Training
3 Weeks Paid Training - learn, practice, and get confident before hitting the floor
Work Hours:
Mon-Tue: 9:00 AM - 6:00 PM
Wed-Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 4:30 PM
Work Environment
This is an on-site position at our dynamic Greensboro, NC call center. Join a team where performance is celebrated, advancement is encouraged, and your success is in your hands.
Diversity & Inclusion
As a Certified Woman-Owned Business and Equal Opportunity Employer, Source Receivables Management is proud to foster an inclusive workplace where all qualified applicants are encouraged to apply.
Ready to take your career to the next level? Apply today and start building your future with Source Receivables Management!
Please Note: Employment is contingent upon successful completion of a background check and drug screening.
Job Posted by ApplicantPro
$16 hourly 7d ago
Customer Service
The Recruiting Specialist
Sales associate and customer service job in High Point, NC
We are looking for a strong CustomerService Representative for local Furniture company located in High Point, NC. Responsibilities will include assisting customers with inquiries, processing orders and returns, and resolving issues related to product delivery and satisfaction. Candidate will act as a liaison between clients and suppliers in China, etc.
Qualifications
Strong Computer Skills
Experience with Quick books
Experience with Microsoft Suite
$24k-31k yearly est. 38d ago
Customer Service Attendant
Sud Stop Car Wash
Sales associate and customer service job in Kernersville, NC
Welcome and thank you for your interest in joining our team!
We're excited that you're considering a career with us. At Sud Stop Car Wash, we're always looking for individuals who bring passion, integrity, and a commitment to excellence in everything they do. This application is your first step toward becoming part of a team that values collaboration, growth, and meaningful impact.
Working for Sud Stop definitely has it perks:
Comprehensive Benefits - including medical, dental, vision, life, disability, and 401(k) retirement plans.
Work-Life Balance Support - paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies.
Wellness & Lifestyle Perks - employer-funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage.
Growth & Opportunity - a culture of training, development, and internal promotion, with clear pathways for career advancement!
We look forward to learning more about you!
CustomerService Attendant - Sud Stop Car Wash
Do you have great energy, love helping people, and enjoy working in a fast-paced environment? Sud Stop Car Wash is looking for a friendly CustomerService Attendant to join our team in Kernersville, NC.
About Us
At Sud Stop Car Wash, every car (and every customer!) matters. We take pride in delivering a clean shine and an even brighter experience. Our team is growing, and we're looking for enthusiastic people who value teamwork, positivity, and great service.
What You'll Do
Welcome and assist customers with a positive attitude
Keep things safe, speedy, and sparkling clean
Promote memberships and services to boost sales
Support your team and lead by example
Work outdoors in all weather (on your feet, moving around)
What We're Looking For
Customerservice and/or sales experience
Strong communication skills and a team-first attitude
Reliable transportation
Comfortable working on your feet and lifting up to 50 lbs
Comfortable working outside for prolonged periods of time
Weekend and holiday availability
Car wash experience is a plus, but not required-we'll train the right person!
Pay & Perks
Competitive hourly pay + bonus opportunities
Medical, dental, vision, and life insurance
401(k) with company match
Paid holidays (including 3 “flex” days)
PTO and growth opportunities nationwide
Ready to Grow With Us?
If you're upbeat, dependable, and excited to help people, we'd love to meet you. Apply today and start your journey with Sud Stop Car Wash!
Job Location: 1491 Glenn Center Dr, Kernersville, NC 27284
Thank you for taking the time to apply and share your background with us. We recognize the effort that goes into this process, and we truly appreciate your interest in becoming part of our team. If there's a mutual fit, we'll be in touch with next steps. In the meantime, we wish you all the best in your professional journey!
Sud Stop Car Wash is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
$22k-29k yearly est. Auto-Apply 5d ago
Inside Sales Associate II
Adi Construction 4.2
Sales associate and customer service job in Greensboro, NC
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customerservice but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customerservice, team member development, and endless opportunities.
ADI Global Distribution is hiring an Inside SalesAssociate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers
Identify opportunities and convert customer purchases from competition
Manage all existing accounts through steady communication using Customer Database
Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customerservice for customers.
Educate customers about new products and product lines by keeping abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers
Explain features and advantages to customers in entire non-technical terms
Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned
YOU MUST HAVE:
1 year of Sales Experience
Excellent verbal and written communication skills
Computer literacy skills - Basic Knowledge to Operate Microsoft Office
Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
Prior experience in Retail / Hospitality / CustomerService Industry with an ability to negotiate and understanding of marketing skills
Knowledge of Customer Relationship Management Tools
Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
Prior distribution experience
Excellent Negotiation Skills
Ability to work as part of a team and autonomously
Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHAT'S IN IT FOR YOU:
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
Four weeks parental leave without using vacation time
Team Member discounts on company products and other retail/service providers
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-JS1
$38k-49k yearly est. Auto-Apply 28d ago
PT Customer Experience Coordinator
Marshalls of Ma
Sales associate and customer service job in Martinsville, VA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
240 Commonwealth Blvd Suite 202
Location:
USA Marshalls Store 1231 Martinsville VAThis position has a starting pay range of $13.41 to $13.91 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13.4-13.9 hourly 5d ago
Call Center Specialist - Part Time
Wholesome Dietitian
Sales associate and customer service job in Thomasville, NC
Turn your calling into a career with North Carolina Baptist Aging Ministry, a ministry of Baptist Children's Homes of NC. OUR MISSION: To provide Help for the Journey to aging adults 65+ in ways that help them maintain their independence and enjoy quality of life.
OUR HISTORY: NCBAM was founded in 2009. The ministry is funded by the Baptist State Convention of North Carolina and administered by Baptist Children's Homes.
OUR CALL CENTER: In addition to referring callers to community resources, NCBAM Call Center Specialists connect North Carolina's frail aging (65+) with church volunteers who share God's love my meeting needs for wheelchair ramps, grab bars, smoke alarms, light yard work, and friendly visits. Our team members are privileged to pray with callers. Visit ncbam.org to learn more about the mission of North Carolina Baptist Aging Ministry. ------------------------------------------ Job Title: Call Center Specialist, part-time Location: Thomasville, NC Method to Apply: bchcareers.org ------------------------------------------ SUMMARY The Call Center Specialist handles inbound and outbound calls (from a specific region) for the North Carolina Baptist Aging Ministry. The Call Center Specialist is the point of contact for aging adults, church volunteers, and community partners. Call Center Specialists treat each caller with courtesy and professionalism and assists clients with prioritizing their needs, connecting them with resources, and/or finding volunteers (from the NCBAM database) to meet their need. Employee must be available to work up to 27 hours per week between 9:00am and 5:00pm, Monday through Friday as scheduled by the Call Center Director. QUALIFICATIONS: * Associate Degree required * Excellent verbal, listening and written communication skills, with the ability to positively represent the agency to internal and external contacts * Must be proficient in Microsoft Office * Must be able to prioritize and complete multiple tasks in a timely manner * Has experience operating standard office equipment * Must maintain confidentially * Experience with data entry preferred * Meets qualifications for employment as outlined in the agency's personnel policies ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answers all phone calls in a professional, prompt and courteous manner * Connects church volunteers to frail aging adults in need * Enters data accurately and in a timely manner into the NCBAM database * Provides information, resources, and assistance to clients * Assures messages are forwarded to the appropriate staff member * Maintains a clean and orderly work area * Serves on committees for NCBAM team as requested * Assists each client with prioritizing their need * Offers information and resources when needed * Other duties as assigned Professionalism/Teamwork: * Represents the agency to various individuals, groups, and the public in a professional manner * Works closely and communicates effectively with Regional Director * Participates in NCBAM team meetings and events * Works with all BCH employees in a professional manner Reporting: * Works under the supervision of the Call Center Director * Keeps supervisor informed of any significant events which may arise * Participates in 90 day and/or annual performance evaluation CONFIDENTIAL DATA: Complies with agency policies and procedures concerning confidentiality and HIPPA regulations involving all aspects of client information, which include day to day care of the children, case records, family information, medical information, psychological services, etc. which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. EQUIPMENT: Ability to operate standard office machines such as copier, computer, fax, etc. Ability to work within Microsoft Office Applications, popular web browsers and other software applications. LANGUAGE SKILLS: Ability to read, analyze, and interpret general information. Ability to effectively communicate with others, including managers, clients, customers, and the general public. CONTACT WITH OTHERS: Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. MATHEMATICAL SKILLS: Excellent mathematical skills and the ability use accounting software and calculator to calculate figures. MENTAL / VISUAL / AUDITORY DEMAND: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and ability to draw conclusions. Specific vision abilities required by this job include close vision, and ability to adjust focus. Must be able to talk and hear both in person and on the telephone. CONFIDENTIAL DATA: Complies with agency policies and procedures concerning confidentiality and HIPAA regulations involving all aspects of client information, which include day to day care of the residents, case records, family information, medical information, psychological services, etc which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and stand, bend, stoop, squat, kneel, use hands and fingers, walk, reach with hands and arms, and occasionally lift equipment weighing up to 30 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; usually equating to normal office working conditions.
$26k-37k yearly est. 23d ago
Inside Counter Sales Associate
Colony Hardware 4.0
Sales associate and customer service job in McLeansville, NC
As an Inside Sales / Counter Sales Representative with Colony Hardware, you will help the construction industry and trades reach new heights and accomplish amazing feats. To do this, you will be a key contact at Colony Hardware for our customers, processing quotes, entering orders, and offering additional support to our customers.
A Little About Your Day:
* You will work directly with customers to ensure they order the right products and that the orders are ready on time.
* Working face to face with customers you will provide a consultative approach to customerservice, suggesting additional and alternative products, add-ons, and other support.
* You will coordinate with outside sales, operations, purchasing, and other departments to process orders.
* You will communicate with customers via phone and email, responding to the needs of customers quickly and accurately.
* You will support operations by pulling orders and packing them as needed.
* You will fill in where needed through cross-training in areas such as the warehouse, assisting with pulling orders and activities such as cycle counting, operating a forklift, etc.
What you'll need for success:
* A minimum of 2-3 years of successful inside sales experience.
* Knowledge of the construction industry and products a plus.
* At minimum, a high school diploma or equivalent. A college degree is preferred but not required.
* Knowledge of customerservice and order processing systems.
* Prior warehousing experience, including operating a forklift.
We Can Offer You:
Colony Hardware provides a performance-based culture where all employees are rewarded for achievement of both personal and company goals. This includes:
* Competitive salary plus annual discretionary bonus
* Multiple medical, dental, and vision plan options
* Short Term Disability, Long Term Disability, and Life Insurance
* 401k retirement plans with a generous company match
* Tuition reimbursement
* Competitive sick, vacation and PTO time as well as paid holidays
* Company-provided PPE as required
* Company-paid training and certifications
* Generous discounts on the best products from leading industry vendors
About Colony Hardware:
With over 60 locations and 1,200 employees, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets.
At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally.
If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family!
Colony Hardware's Commitment to Equal Opportunity
Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
$31k-42k yearly est. 25d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Greensboro, NC?
The average sales associate and customer service in Greensboro, NC earns between $18,000 and $34,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Greensboro, NC
$25,000
What are the biggest employers of Sales Associate And Customer Services in Greensboro, NC?
The biggest employers of Sales Associate And Customer Services in Greensboro, NC are: