Associate, Client Service
Sales associate and customer service job in New York, NY
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Associate, Client Service, Media
Job Location: New York (Hybrid)
About the team:
Our media effectiveness client service team are experts in understanding the changing media landscape. They help organizations optimize their media campaigns, identify target audiences, and measure the impact of their marketing efforts. With a focus on cutting edge technologies, audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media. Their global coverage and local expertise enable clients to better understand media audiences and their relationships with brands to optimize investment.
About the role
The Associate is responsible for servicing media clients through the development of quality of work, efficient delivery and developing strong relationships. In this role, they will build their skills and expertise as a research partner to our clients in advising on strategy for digital and multi-platform media campaigns. This person will have strong communication and organization skills, attention to detail and interest in what makes advertising great on various media platforms.
Primary Responsibilities:
Execute advertising campaign effectiveness research studies for some of Kantar's top brand, agency and media platform clients.
Utilize various tools and partners to complete studies from start to finish.
Day to day tasks may include leading kick-off calls, study setup, survey design, data analysis, report writing and presentation of results.
Manage project timelines and quality, collaborating with client teams and across departments.
Lead meetings to scope and kick off new projects as well as to present data results to clients and their ad agencies.
Develop actionable media and creative recommendations for future ad campaigns based on measurement results.
Perform quality checks to ensure project accuracy and address issues proactively.
Continuously seek to improve skills through training and team support.
Build understanding of media capabilities and analytic methods.
Exhibit critical thinking, seek process improvements, and foster a positive, inclusive environment.
Essential Knowledge & Experience
Bachelor's degree in market research/marketing or related social science and analytic disciplines
1+ years of professional market research experience preferred with exposure to quantitative methodologies
1+ years of experience in client facing roles and track record of success in client interactions
Basic understanding of digital advertising principles and practices.
Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines; prior project management experience preferred
Proficient computer skills in Microsoft office and Google Suite tools, and ability to master other needed business tools (e.g., data management / cross tab and other proprietary tools)
Strong detail-orientation with ability to manage multiple work streams and collaborate cross-functionally
Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
Natural curiosity, a can-do attitude, driven and ability to take initiative
Kantar Benefits
We provide a comprehensive, highly competitive benefits package, including
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement, Commuter benefits
Unlimited PTO
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.
The salary range for this role in New York is $64,300 - $85,000. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Location
New York, World Trade CenterUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Auto-ApplyReal Estate Salesperson
Sales associate and customer service job in New York, NY
Nest Seekers International, a leading Real Estate brokerage in the global luxury market is looking to add spirited and dedicated agents to its NYC team.
The Role
A Licensed Real Estate Salesperson at Nest Seekers are highly motivated individuals with the ability to drive new business, understand the global market impact on hyper local markets, develop longstanding relationships with clients, guide clientele through the renting, purchasing and sales process as well as understand financial market trends as it relates to consumer behavior and decision making. This position, although that of an independent contractor, works closely under the supervision of the company's Managing Sales Directors. An eagerness to learn, work alongside colleagues and unparalleled commitment to your own success are essential for any agent, regardless of experience.
Successful candidates will be able to
- Manage multiple projects simultaneously with incredible attention to detail
- Engage with clients by seeking to understand their needs first
- Utilize the Nest Seekers intuitive dashboard to drive new business
- Hold themselves accountable for their own success with support from the Nest Seekers Managing Directors
- Have an unwavering entrepreneurial spirit and desire for success
Requirements and Qualifications
- High school diploma or equivalent; higher education degree preferred
- New York State real estate licensure or certification
- Knowledge of real estate sales process
- Excellent verbal and written communication skills
Bonus Qualifications
- 2+ years of sales/rental experience
Salesperson
Sales associate and customer service job in New York, NY
Founded in 1987, Heera Moti is a luxury fine jewelry house specializing in supporting independent retailers across America and Canada. With decades of expertise, the company provides high-quality, handcrafted jewelry tailored to meet the needs of its clients. Heera Moti is committed to excellence, fostering strong relationships with retail partners, and delivering exceptional value in the fine jewelry market.
💎 Sales, Procurement & Processing Executive - Jewellery Wholesale
Location: NEW YORK, UNITED STATES
Experience: 2-5 years
Employment Type: Full-time
About the Role
We are looking for a dynamic and detail-oriented Sales, Procurement & Processing Executive to join our growing jewellery wholesale team. The ideal candidate will handle client sales, supplier coordination, and order processing - ensuring seamless operations from sourcing to final delivery.
Key Responsibilities
Manage and grow B2B sales relationships with retail jewellers, traders, and distributors.
Handle client inquiries, quotations, negotiations, and order confirmations.
Source jewellery collections and materials from trusted suppliers and manufacturers.
Oversee procurement, inventory updates, hallmarking, and documentation.
Coordinate with logistics and accounts teams for billing, dispatch, and payment follow-ups.
Maintain accurate records of sales, purchases, and stock movement.
Monitor jewellery trends, fast-moving products, and pricing fluctuations.
Requirements
Bachelor's degree in Business, Commerce, or Jewellery Management.
2-5 years of experience in jewellery sales, procurement, or wholesale operations.
Strong communication, negotiation, and relationship management skills.
Working knowledge of MS Excel, Tally, or jewellery ERP systems.
Attention to detail and understanding of jewellery quality, purity, and hallmarking standards.
Why Join Us
Opportunity to work with a reputed jewellery wholesaler.
Exposure to end-to-end sales and supply chain operations.
Growth-oriented environment with learning opportunities in jewellery trade and business development.
If you're passionate about the jewellery industry and skilled at managing both clients and suppliers - we'd love to hear from you!
📩 Apply now or send your resume to [*******************].
Jewelry Sales Associate
Sales associate and customer service job in New York, NY
About: With Clarity (withclarity.com) designs and crafts authentic, accessible fine jewelry for life's most memorable moments and those in between, elevating the everyday. With Clarity is at the forefront of eCommerce and retail with our fresh, technology-enabled approach combining the best of online and offline shopping for lab created diamonds and jewelry.
Summary: We are seeking a Client Advisor for our NYC Soho retail showroom. Join a fast paced, exciting national brand disrupting the diamond and jewelry industry. The role offers significant growth potential, competitive salary, team bonus incentives and the excitement of liaising with sophisticated clientele purchasing diamond jewelry - on the iconic Spring Street in Soho.
With Clarity is a leader in quality and service. We are a highly motivated team disrupting the legacy brands. We are searching for candidates with proven experience, sophistication, and the drive and attitude needed to grow the brand.
Responsibilities: As a Jewelry - Client Advisor, you will:
Create a memorable and hospitable client experience to build a personal connection with the brand that positively impacts sales and growth
Educate and assist customers in selecting fine quality diamonds and jewelry for their occasions and gifting
Assist with boxing / wrapping items, replenishing POS and gifting supplies, keeping the lounge neat and organized and performing all POS functions after a client's purchase decision is finalized
Prepare for client visits by liaising with our Customer Service and Operations teams
Proactively follow up with customers to secure sales and repeat purchases
Supporting on-hand media requests for our brand and PR teams: this could be for celebrities, influencers or models on site for photoshoots
Maintain organization so that the showroom is always client-ready; cleaning and organizing of all display jewelry
Handling pickups and drops offs for clients
Supports the online sales process and remote sales teams
Skills: The ideal candidate:
Understands the jewelry sales process and delivers on high quality client experiences
Educates clients without sales pressure, building a personal connection with the client and With Clarity brand
Can handle high end clientele and jewelry
Has excellent written and verbal communication skills
Is honest, personable, and someone of high integrity
Is highly proficient with Gmail and Google Apps
Desired Qualifications:
Minimum of 3 years of Jewelry / Diamond sales experience in a luxury retail setting
Graduate Diamonds or Graduate Gemologist preferred
Able to work in-person full time at store location
Willing to week Saturday and/or Sunday; 5 day workweek
Benefits:
Competitive full time base salary
Team bonus incentive
Healthcare benefits
401k
3 weeks PTO ( 2 weeks' vacation + 1 week sick )
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Customer Experience Analyst
Sales associate and customer service job in Kearny, NJ
Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives.
Position Overview:
UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders.
Job Responsibilities:
Analyze customer inquiries, various types of feedback. and related data.
Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries.
Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency.
Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP.
Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC.
Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues.
Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience.
Is up to date and understanding of industry fraud trends
Skills in defining requirements for operational changes or service improvement
Capability to adhere to team processes and standards, while leading process improvement efforts.
Ability to work in a fast-paced environment while maintaining a high level of attention to detail.
Other duties as assigned by supervisor
Requirements:
Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar
Minimum 2-3 years of experience in Logistics or E-commerce is preferred
Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools
Flexibility and agility to adapt to changing and evolving business requirements and objectives.
Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic.
Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
Regular, dependable attendance and punctuality is required
Salary: $92,000 - $97,000
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Fashion Jewelry B2B National Salesperson
Sales associate and customer service job in Secaucus, NJ
B2B Salesperson - Fashion Jewelry
💰 Salary: $60,000 - $90,000 (based on experience)
🏢 Company: Tanya Creations
About Us:
Tanya Creations is a leading fashion jewelry company known for our innovative designs and partnerships with top national retailers. We're expanding our team and seeking a motivated B2B Salesperson to help grow our U.S. retail business.
Key Responsibilities:
Develop and manage relationships with national retail accounts across the U.S.
Present new jewelry collections and secure new business opportunities.
Collaborate with design and merchandising teams to meet client needs.
Track sales performance and market trends to identify growth opportunities.
Qualifications:
1-5 years of experience in fashion jewelry or a related accessory category.
Proven success in B2B sales to retail or wholesale accounts.
Strong communication and presentation skills.
Ability to work on-site in Secaucus, NJ.
Why Join Us:
Competitive salary ($60K-$90K, commensurate with experience).
Opportunity to work with major national retailers.
Creative, fast-paced environment with room for growth.
Salesperson
Sales associate and customer service job in Newark, NJ
🚨 We're Hiring: Sales Manager - Cosmetic Packaging Industry 🚨
Industry: Primary Cosmetic Packaging & Distribution
About the Role
We're looking for an experienced Sales Manager to drive growth in the cosmetic packaging sector. This role focuses on developing new accounts, managing existing customers, and executing strategic sales plans to meet and exceed targets.
Primary Duties & Responsibilities
Develop account leads and acquire new customers.
Manage assigned customer portfolios and oversee sales support activities.
Promote the company's image and enhance customer satisfaction and loyalty.
Plan and execute action plans within assigned territories.
Analyze market strategies, monitor KPIs, and track sales trends.
Create offers and promotional activities in line with company policies.
Prepare annual sales forecasts and periodic reports for management.
Perform additional duties as required.
Requirements
Bachelor's Degree.
5+ years of experience in cosmetic packaging sales.
Strong business and financial acumen.
Proven negotiation and presentation skills.
Demonstrated success in meeting/exceeding sales targets and creating new accounts.
Experience with ERP systems (Navision preferred).
Proficiency in MS Office.
Ability to meet customers daily/weekly.
Competencies
Technical:
Knowledge of primary cosmetic packaging
Business and financial acumen
Analytical and presentation skills
Soft Skills:
Communication and interpersonal skills
Collaborative mindset
Computer literacy (MS Office, ERP systems)
Why Join Us?
Be part of a dynamic team in a growing industry, with opportunities to make a significant impact on our business and customer relationships.
Luxury Sales Associate (Online Sales)
Sales associate and customer service job in New York, NY
Compensation: $65K Base + Commission
Experience Level: Mid-Level (2-5 years in luxury watch sales)
About Us
We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we're hiring a Luxury Sales Associate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position.
What You'll Do
Support High-Intent Buyers & Luxury Collectors
Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries which are received online.
Qualify inbound leads from website inquiries, phone calls, and VIP referrals.
Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions.
Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings.
Assist in Managing Exclusive Client Relationships
Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers.
Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions.
Coordinate with the sourcing team to find specific models for VIP clients.
Coordinate & Close High-Ticket Transactions
Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models.
Manage inquiries for off-market watches, custom orders, and private sourcing requests.
Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions.
Enhance the In-Store & VIP Buying Experience
Attend watch networking events, industry trade shows, and private gatherings to expand your collector network.
Help coordinate private viewings and in-store appointments for elite clients.
Offer an educational, consultative approach to help clients make confident purchasing decisions.
What You Bring to the Table
2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex)
Experience working with high-net-worth individuals (HNWIs) and collectors.
Knowledge of luxury watches
Strong consultative sales skills-you know how to educate, build trust, and close deals.
Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings.
Why Join Us?
Work with ultra-high-value watches & VIP clientele.
Competitive base salary + performance-based commission/bonuses.
Grow your career in the high-end watch industry with access to collectors & investors.
Opportunity for advancement into senior sales & VIP client management.
Keyholder/Sales Associate - New York City
Sales associate and customer service job in New York, NY
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder/Sales Associate reports to the Store Manager
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward and remedy opportunities
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Leadership:
In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support a positive work environment with teams and throughout store network including cross functional partners
Support performance management initiatives with store teams
Attend and participate at store meetings as required by the business
Ability to manage and resolve conflict in the workplace
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
Protect all company assets including cash handling, inventory, expenses etc.
Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a keyholder position preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Williamsburg Sales Associate
Sales associate and customer service job in New York, NY
Past experience in the fashion industry is required.
Past experience in the luxury or lingerie industry is strongly preferred.
Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power, while embracing their femininity and sensuality. The brand is distributed online at fleurdumal.com, in Fleur du Mal boutiques, and with top retailers.
Job Description
As a Full-Time Sales Associate at our Williamsburg Boutique you are responsible for supporting the team in creating an atmosphere that promotes positivity, confidence, empowerment, and inclusivity. You are passionate about delivering an exceptional, unforgettable and one-of-a-kind customer experience. You will be integral in building a forward-thinking and innovative retail experience for both the store team and our Fleur customer. You are a reliable and hardworking individual who strives for excellence in all aspects of Fleur.
Key Responsibilities
Achieve KPI targets, budgets, and objectives by creatively connecting with our clients whether they are in-store or virtual.
Builds and maintains a loyal client base, retaining client loyalty by providing clients with exceptional personalized service.
Serve as a resource for general product knowledge and operational compliance, ensuring customer service standards are met and prioritized and the sales floor is a welcoming environment.
Manage productivity in down time and maintain cleanliness/organizational standards.
Upkeep a welcoming store culture that is reflective of our values and brand ethos resulting in a team of engaged individuals and unforgettable customer experiences.
Establish and nurture strong relationships with all clients, routinely updating and maintaining strong genuine relationships.
Assist with store opening and closing procedures such as cycle counts, cleaning/organizational duties, maintain visual standards including merchandise presentation and general maintenance as requested.
Essential Qualifications and Skills
2+ years of experience in a retail environment. Experience in the lingerie or luxury industry is strongly preferred.
Strong sense of self-awareness, self-direction, reliability, motivation, time management, and problem solving skills with an acute attention to detail.
Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management.
Excellent verbal, written, and interpersonal communication skills.
Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities.
Proficiency in POS and outreach systems.
Energetic and confident personality mixed with a strong work ethic.
Additional Details
Full-Time
Start Date: ASAP
Hourly Rate: $24 BOE + Allowance + Commission
Interested in joining Fleur du Mal's Retail Team?
Send a note to ********************* with your resume, 'Full-Time Williamsburg Sales Associate' as the subject, and why you're drawn to this opportunity. xx
Sales Associate
Sales associate and customer service job in New York, NY
In 1973, agnès b. registered her brand name. the idea behind the name dates back to the 60s, when she was working for Elle magazine and one of her articles had to be signed. “i wasn‘t prepared. […] i said: ‘just put agnès b.,' as they do in news items, when they don't use the full name. and then i devised the logo with my handwriting.”
From the beginning, agnès b. developed a style that was subtle, chic and casual all at once, which helped to turn the Parisian into a fashion icon, a “style, a state of mind.” “clothes, for me, are all about feeling in harmony with yourself to be able to think about something else. they are only a means. if i can help people to feel good, to feel attractive, so much the better, that's what brings me pleasure.”
*************************************************
Agnes b Madison (NYC) store team is hiring and is looking for motivated and enthusiastic and passionate full-time sales associates.
We look forward to receiving your resume.
The job description:
Facilitate the brand's high standards of client experience, communicating the brand's aesthetic.
Achieve and exceed sales and productivity goals
Follow company's KPI's strategies to ensure performance standards are met.
Proficiency with sales management software and CRM.
Ability to think creatively in business and seek sales opportunities
Transmission of the brand's values and image by promoting its products, quality, and attention to detail.
Follow all front and back of house procedures in accordance with company Policy and Procedures.
Excellent proven retail operational skills & standards. Keen eye for attention to detail.
Assist in the implementation of merchandising recommendations. Ensure that the store is always merchandised to the Brand's desired standard.
Strong written and verbal communication skills.
Ensures all sales related policies and procedures are maintained.
Ability to multi-task in a fast-paced environment.
Maintain an up-to-date and detailed client book.
About you:
Have 1+ years' experience in retail.
Be customer service and sales oriented.
Be Highly self-motivated & enthusiastic.
Be fashion savvy.
Have Computer skills to operate point of sale system.
Be a team player.
Ability to work a flexible schedule including weekends to meet the needs of the business.
Our perks:
Health care plans (Medical, dental and vision)
Paid time off, Vacations …
Clothing allowance.
Great shopping discount.
Career Growth opportunities.
401K plan
Agnes b is committed to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed and heard.
We are also committed to the prevention of all discrimination providing equal opportunities to all applicants without regard of race, color, ancestry, religion, sex orientation or any other basis protected by law.
Made to Measure and Bespoke Luxury Sales Associate - Menswear Tailoring
Sales associate and customer service job in New York, NY
Richard James is delighted to launch the recruitment of the Made to Measure and Bespoke Tailoring Sale Associate in our flagship store situated in one of the word's prestigious fashion and lifestyle destinations, Park Avenue, New York.
We look for an enthusiastic individual to join our team, delivering a high level of customer service to encourage growth and brand loyalty, acting as an ambassador of the brand in line with business goals.
Main Responsibilities
· Welcome and acknowledge customers as they enter the store.
· Have excellent product knowledge, providing accurate information of the features and benefits
· Extensive proven experience in Made to Measure and Bespoke Tailoring
· Determine the needs of the customer and deliver supportive advice.
· Maintain a high level of personal presentation in line with company dress code.
· Strong interpersonal skills and the ability to adapt service requirements to the customer.
· Support the store to achieve company budgets through the achievement of your KPI's.
· Protect the company's profit by selling maintaining stock accurately.
Requirements
· Experience in the luxury or tailoring industry.
· Confident to approach and interact with customers with care and understanding.
· Experience working with tailoring and styling.
· Proficiency in pinning and alterations.
Salesperson
Sales associate and customer service job in Long Branch, NJ
Seeking a motivated Sales Representative to own a Washington, DC → Boston territory. The role will start in the Plastic/Implant division and is expected to expand into the Burns division in the coming months but holistically cover both. The ideal candidate builds trust with clinicians, consistently grows accounts, and represents products with integrity and professionalism.
Key Responsibilities
Develop and execute a territory sales plan for Washington, DC through Boston
Prospect, qualify, and close new business while growing existing accounts
Promote and sell the company's plastic surgery and implant product lines, expanding to burn garments over time
Build and maintain relationships with plastic surgeons, burn centers, physical therapy clinics, and hospital decision-makers
Provide product education and clinical support to healthcare professionals
Achieve and exceed sales targets through strategic prospecting and account management
Maintain accurate records in CRM and report on pipeline and performance metrics
Required Qualifications
Proven healthcare sales experience (medical devices, surgical products, or rehab solutions preferred)
Ability to develop strong client relationships and drive revenue
Excellent communication, negotiation, and presentation skills
Self-starter with strong organizational skills and ability to manage a multi-state territory
Valid driver's license and willingness to travel extensively within territory
Preferred Qualifications (Not Requirements)
Experience working with burn patients and/or a physical therapy background
Familiarity with plastic surgery or implant product lines
Title: Sales Representative - Plastic/Implant Division
Duration: Direct Hire
Compensation & Benefits:
Base Salary: $60,000 annually
Commission Structure:
• 6% uncapped commission on burn garments
• 15% uncapped commission on implants
Benefits: Medical, dental, vision, 401(k) with 6% match after 1-year, paid time off, and more + company card for travel, etc.
Targeted Start Date: ASAP
Sales Territory: Washington, DC through Boston
Onsite Expectations: Field-based with travel across territory
Interview Process: Two rounds (With Sales Manager and General Manager)
Open to anyone who lives NYC, Philly, NJ, Newark general area or 50 miles out!!!
Retail Sales Associate
Sales associate and customer service job in New York, NY
Retail Sales Associate
Reports to: Store Manager
WHO WE ARE
Wolf & Shepherd is designed to equip professionals to win in all aspects of their lives through comfortable fashionable footwear. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can't have modern technology comforts.
WHAT WE NEED
We are looking for a passionate Sales Associate who is excited about joining a fast-growing company and contributing to the development of our brand. The Retail Associate will be responsible for meeting and exceeding the store's financial goals by providing a world-class shopping experience for our guests. This role will educate our customers on product features, advantages, and benefits to help them make informed buying decisions. This role will represent and reinforce brand standards in a positive manner through strong visual presentation.
JOB TYPE
This is a full-time, non-exempt position based onsite at our retail location on Madison Ave. in New York.
TASKS & RESPONSIBILITIES
Work with the Wolf & Shepherd retail team to ensure the store is aligned with the overall brand strategy; manage and run in-store events when needed.
Manage inventory and ensure the retail store is always well-stocked, clean, and presentable.
Support and promote the Point-of-Sale process in all areas of register procedure, protocol, and policies.
Exhibit deep and extensive product knowledge to support all client inquiries, questions, and concerns; maintain consistent awareness of the competition and the Wolf and Shepherd value proposition.
Engage with customers to answer product questions, resolve purchase issues, and build immediate, lasting rapport.
Adopt the Wolf & Shepherd's voice and tone to convey our brand and personality and ensure a pleasant customer experience.
Assist management with other non-selling tasks such as supply order, event coordination, and scheduling service calls for maintenance needs.
As a Retail Associate you will need to adhere to Wolf & Shepherd's policies and procedures such as scheduling and dress code guidelines.
Work on ad hoc projects as assigned.
Contribute to a strong selling culture and store environment that embody our core values.
Process in-store sales, returns and exchanges.
Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback.
In-Store Fulfillment - Customer orders that need to be picked, packed, and shipped from a store.
Receive Inventory - Receive scheduled shipment of products to a store.
Cycle Counts - Perform inventory audits and discover any inventory discrepancies.
Perform Adjustments - Adjust stock on hand at your store for various reasons.
Ensure timely execution of company directives & initiatives.
Maintain a neat and well-organized space to ensure seamless merchandise flow.
Represent and reinforce the brand in a positive manner through strong visual presentation.
Partner with the team daily to ensure the floor is fully restocked based on sell-through.
Collaborates, communicates effectively & builds trust.
Understands when to take action and when to escalate.
Partner with the store team to ensure opportunities for success are being addressed through timely touch bases.
REQUIREMENTS & QUALIFICATIONS
Physical Requirements
Available when we are open for business, including nights, weekends, and holidays.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Qualifications:
Minimum of 2 years' experience in footwear sales.
Passionate about building a brand with purpose and demonstrating advocacy through business.
The ability to maintain a friendly and professional demeanor in a fast-paced environment.
Adept with technology and apps, including but not limited to Shopify, Google Suites and MS office, and familiar with industry-related blogs and feeds.
Excellent interpersonal, written, and verbal communication skills.
Be comfortable in a highly dynamic entrepreneurial environment.
PERKS & BENEFITS
We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, benefits, and a competitive compensation package.
Health, vision, and dental benefits program
401(k) plan
Paid time off and sick pay
Frequent free meals and snacks and company-sponsored gatherings.
Wolf & Shepherd shoes and more
Sales Associate (PT) - Americana
Sales associate and customer service job in Manhasset, NY
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Responsibilities
A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives.
Business Leader
● Meet personal and store sales and KPI goals
● Demonstrate excellent knowledge of the product to support the brand goals
● Develop sales techniques that are relevant to the market
● Establish and maintains client-base
● Leverage company tools, incentives & strategies to support meeting sales goals
People Leader
● Ensure effective communication between managers & other team members
● Support keeping other team members motivated and engaged
● Contribute new & innovative ideas to support meeting business goals
● Resolves client needs quickly and effectively, ensuring customer satisfaction
● Participates in all training and development meetings.
Operations Leader:
● Ensure all functions of the store are maintained to support a superior shopping-experiences
● Uphold store standards and policy and procedures daily
● Assist in the maintenance in all areas of stock, shipping, and receiving protocols.
● Identify product concerns and communicate inventory needs to support the business goals
● Comply with all point of sale register policies and procedures
Customer Focus:
● Ensure the highest level of customer service to each and all individuals in the store
● Build meaningful relationships with clients through strong-interpersonal skills
● Collaborate with all team members to support a superior shopping experience
● Be present on and off the floor as a Theory Brand Ambassador
The Essentials
● 1-2 years' prior work experience in a client-centric, sales environment
● Dynamic interpersonal and communication skills, both verbal and written
● Independent work ethic, time management skills
● Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $18- $20/ hour *
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
Luxury Jewelry Sales Specialist
Sales associate and customer service job in New York, NY
We're looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC's Diamond District. At TraxNYC, your income is directly tied to your hustle - this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity.
Check out our Team & Workspace here: **************************************
As a Luxury Jewelry Sales Specialist, you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You'll work closely with our internal teams to ensure a seamless client experience, whether it's for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you'll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations.
Key Responsibilities:
Manage and convert inbound online leads into closed sales
Respond to client inquiries across platforms (website, Instagram, email, etc.)
Guide customers through jewelry selection, customization, and order processing
Build and maintain strong client relationships for future business
Collaborate with design and production teams to ensure accurate order fulfillment
Maintain clear communication and organized records throughout the sales cycle
Assist your online clients in person if they visit the showroom
Requirements:
Proven sales experience (luxury, retail, or commission-based preferred)
Strong written communication and online customer service skills
Professional appearance and business etiquette
Full-time availability: 8-hour shifts, 5 days/week
Shifts may vary between 10:00 AM - 6:00 PM (morning) and 2:00 PM - 10:00 PM (evening)
Scheduled days and shifts will vary week to week
Highly motivated, self-disciplined, and eager to grow
Bonus Points For:
Experience in jewelry, luxury retail, or custom goods
Background in high-ticket online sales or e-commerce
Familiarity with NYC's Diamond District or fine jewelry industry
Experience using monday.com or similar workflow/project management tools
Compensation & Growth:
Commission-based pay starting at 12% of profits - no cap on earnings
Realistic income potential: $60,000-$120,000+ annually, depending on performance
Paid time off + employee discount
High volume of inbound leads and online traffic
Opportunity to transition into in-store, high-end client sales as you grow
If you're looking for more than just a sales job - and you're ready to build a lasting career in the luxury space - we want to hear from you. The path is there. How far you go depends on how hard you work.
Check out our social media below
Instagram: **********************************
TikTok: *******************************
YouTube: **********************************************
Facebook: ********************************
Twitter/X: *********************
Immunology Sales Specialist
Sales associate and customer service job in New York, NY
About the Company:
Celltrion USA is Celltrion's U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion's unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.
Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.
POSITION SUMMARY
Reporting to the ISL Immunology Sales Lead, the Celltrion Immunology Specialist (CIS) is responsible for achieving the sales objectives and revenue target for their territory. They accomplish this through engaging Healthcare Professionals (HCPs) in field interactions to promote assigned product(s), maximizing the product(s)' selling potential and meeting program objectives. The CIS achieves this by developing and maintaining relationships with HCPs, key decision makers and achieving sales goals. The CIS achieves this by educating HCPs about product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The CIS utilizes approved tools for product and program promotion and maintains a competent level of product, program, and customer activity knowledge.
Covering LOWER MANHATTAN, New York territory.
KEY ROLES AND RESPONSIBILITIES
Implement sales strategy. Drive growth of business through a concrete understanding of the assigned territory and a strategic approach to building an effective territory plan. Achieve key goals and maximize the achievement of sales objectives through proactive and strategic sales.
Create and implement territory business plans to achieve territory and business sales goals. Ensure alignment with market insights and feedback. Prepare reports for Management as needed.
Engage customers in an effective and compliant way that reflects understanding of their environment and provides insight relevant to their practice.
Demonstrate subject matter expertise with customers using effective selling, listening and negotiation skills, and approved messaging, and effectively use approved promotional aids.
Listen and respond appropriately to customer needs and questions
Manage daily sales activity and performance according to defined expectations and complete required daily data entry of call activity in CRM.
Represent Celltrion USA with the highest level of credibility to sustain a positive impression with customers.
Participate in national, regional and district meetings, training sessions and represent Celltrion USA at national and/or local conventions when applicable.
Good understanding of and full compliance with all laws, regulations, Celltrion Code of Conduct, all privacy and data guidelines, relevant state and federal laws and regulations, and terms and conditions prescribed in the Sample Administrative Agreements and PDMA Guidelines.
WORK EXPERIENCE
A minimum of 5 years of pharmaceutical sales experience required.
Immunology experience required. Track record of sales success and existing relationships with customers in immunology (specifically gastroenterology and rheumatology)
Biologics experience strongly preferred, along with working knowledge of patient HUBs, assistance programs, and specialty pharmacy.
QUALIFICATIONS
High level selling, persuasion, presentation, and closing skills. Elevated levels of initiative, resilience, and drive for results. Sound decision making skills and intellectual curiosity. Top business planning skills with a winning mindset.
Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge.
Effective collaboration skills; able to work independently and as a team member.
Flexibility to embrace challenges and ability to handle multiple tasks simultaneously.
Must be 18 years of age or older with valid US driver's license and a safe driving record.
Willingness to travel within the assigned territory and to work related meetings and functions (including overnight and/or weekends).
EDUCATION
Bachelor's degree from an accredited university or college required.
CORE COMPETENCIES
Communication - clear, concise, and ability to motivate; ability to articulate about the company and products
Knowledge - understanding of product portfolio
Collaboration - ability to communicate across functions and at all levels in the organization
Compliance - understands industry regulations to maintain compliance
Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
#LI-DD
Fine Jewelry Sales Specialist
Sales associate and customer service job in New York, NY
Keyzar Jewelry is a fast-growing fine jewelry brand known for custom engagement rings, wedding bands, and lab-grown diamond collections. We blend expert craftsmanship with modern e-commerce to help people celebrate life's most meaningful moments. Our customers deserve exceptional guidance as they choose their forever pieces - and you will be a key part of creating that experience.
⸻
🎯 Role Overview
We are seeking a passionate, customer-focused Fine Jewelry Sales Specialist to drive both showroom and online sales. You will assist customers through in-person appointments in our NYC showroom, conduct virtual sales consultations, and respond to real-time chat and messaging inquiries from prospective buyers browsing our website.
This role is perfect for someone who loves jewelry, thrives in a consultative sales environment, and enjoys helping people through emotional, life-changing purchases.
⸻
🛠️ Responsibilities
Showroom Sales
• Provide warm, personalized guidance during scheduled showroom appointments
• Present products professionally and showcase craftsmanship and sparkle
• Educate customers on diamonds, gemstones, materials, and customization options
• Support clients through decision-making and checkout processes
Virtual Consultations & Chat Sales
• Conduct video sales meetings with clients globally
• Respond to live chat / messaging inquiries in a timely and professional manner
• Convert digital leads into high-value customers with strong follow-up and rapport
Customer Experience & Relationship Building
• Build trust through transparency, product expertise, and empathy
• Maintain accurate notes in CRM and follow up on leads diligently
• Identify opportunities to upsell or personalize the customer journey
Operational Support
• Care for product samples and maintain a beautiful showroom environment
• Assist with inventory checks, organization, and product logistics as needed
• Provide feedback from customers to product and marketing teams
⸻
💎 Minimum Requirements
• Based in NYC with ability to work on-site during showroom hours
• 1-3+ years of sales experience - jewelry, luxury, or consultative sales strongly preferred
• Strong communication and customer service skills
• Comfort conducting video calls and using digital sales tools
• Professional, polished appearance and demeanor
• Ability to learn diamond/metal knowledge quickly and accurately
• Strong organizational skills and lead follow-through mindset
⸻
🌟 Preferred Qualifications
• Previous fine jewelry or engagement ring sales experience
• Understanding of diamonds, certification, settings, customization, etc.
• Familiarity with CRM systems, Shopify, or live-chat platforms
• Multilingual is a plus
⸻
🎁 What We Offer
• Competitive base salary + commission structure
• Opportunities for performance-based growth
• Access to expert product training and continuous learning
• A supportive, team-focused environment
• The chance to help people celebrate some of the happiest moments of their lives
⸻
📬 How to Apply
Please include:
• Resume
• Brief note about why you'd be a great fit for Keyzar Jewelry
• Any jewelry or luxury sales portfolio or achievements (if available)
Online Customer Service Representative
Sales associate and customer service job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Immunology Sales Specialist, Nephrology
Sales associate and customer service job in Newark, NJ
The successful candidate will be a proven top performer within the nephrology market, demonstrating success through superior clinical selling skills and the ability to drive results across large and complex territories. This specialist will overlay existing field teams, collaborating closely with portfolio representatives who cover other therapeutic areas to ensure coordinated customer engagement and maximize patient access opportunities.
The ideal candidate will possess a strong track record of sales success in nephrology, with the ability to influence across multiple accounts and therapeutic areas while operating with high autonomy, strategic insight, and business acumen. Candidates should demonstrate the ability to develop and execute territory business plans reflecting an in-depth understanding of local, regional, and national market dynamics impacting patient access and product performance.
The ideal candidate will have 5+ years of experience in the nephrology space and a documented history of delivering results through collaboration, clinical expertise, and strategic execution.
Job Description
Summary
Join Our Immunology Sales Force Team, where we partner with healthcare professionals to serve patients with autoimmune and rare diseases. As part of our expansion into nephrology, this role will focus on driving growth and adoption within key nephrology practices while coordinating with other therapeutic specialists to align strategy and messaging across the full portfolio.
The Immunology Sales Specialist - Nephrology will be responsible for achieving sales goals in a larger-than-standard territory, requiring a high level of collaboration, clinical credibility, and cross-functional leadership.
Essential Functions
Meet or exceed all established sales and territory objectives by developing and executing strategic business plans tailored to the nephrology market.
Partner and collaborate with our portfolio representatives in overlapping territories to identify synergistic opportunities and optimize customer engagement.
Establish and maintain professional relationships with targeted opinion leaders, physicians, and key decision-makers across nephrology networks.
Maintain deep clinical and product knowledge to communicate complex disease-state and therapeutic information with authority and clarity.
Present professional, compliant, and effective sales presentations to customers and at conferences.
Operate with high integrity in alignment with all company and regulatory policies.
Attend regional and national conferences throughout the year to build relationships and represent our nephrology initiatives.
Skills & Competencies
Advanced Selling Skills: Proven ability to drive new business, and expand relationships in nephrology through consultative, data-driven engagement.
Clinical Acumen: Strong understanding of nephrology disease states, enabling credible clinical dialogue with specialists and impactful decision-making.
Strategic Collaboration: Demonstrated success partnering across teams and therapeutic areas to execute integrated strategies and achieve shared goals.
Business Acumen: Ability to assess territory performance, anticipate market trends, and implement strategic plans to deliver results.
Communication & Influence: Exceptional interpersonal and communication skills; ability to engage a range of stakeholders and adapt to diverse audiences.
Resource Utilization: Identifies and deploys resources to solve challenges, leveraging data and insights to maximize efficiency and impact.
Qualifications:
Bachelor's Degree, and 5+ years' experience required in the following area: Nephrology
In lieu of a bachelor's degree, will consider either an associate's degree and 7+ years, OR 10+ years, of successful, proven pharmaceutical or industry equivalent experience within Nephrology
Current experience within the territory and customer knowledge is a requirement.
Experience selling biologics or specialty pharmaceuticals to Nephrologists is highly preferred.
Demonstrated success in larger, complex territories with multiple account types (private practice, academic, institutional).
Strong cross-functional collaboration and influencing skills within matrixed teams.
A valid motor vehicle operator's license and ability to travel locally up to 40%
Territory
Preferred work location: Newark
Overnight travel is required (~50%), may vary depending on the region/area.
Our company offers employees a Total Rewards package which includes competitive pay and benefits. To learn more about our Total Rewards benefits please visit: Benefits & Well-Being
The expected base pay range for this position is $140K - $180K. Please note that base pay offered may vary depending on factors including job-related knowledge, skills, and experience.
This position is eligible for a bonus in accordance with the terms of the applicable program. Bonuses are awarded at the Company's discretion.
Disclaimer:
The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.