Rep 1, Cust Svc Video Repair
Sales Associate And Customer Service Job 16 miles from Irvington
Class Start Date - June 24, 2025
Pay Rate - $20 per hour
Training Hours Tuesday - Saturday from 10am-7pm
Work shift after training will be 1pm-10pm including weekends
Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.
BE PART OF THE CONNECTION
At Spectrum, we keep more than 31 million customers connected. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST
Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
Representing a Fortune 100 company and being the voice of Spectrum
Troubleshooting and resolving technical issues related to cable and video services
Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
Resolving TV inquiries while creating best-in-class customer experiences
Working in an open, friendly environment with a supportive, energetic team
We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
Education: High school diploma or equivalent
Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
Language: Ability to read, write, speak and understand English
Preferred Qualifications
Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
Technical Skills: MS Office, computer skills, typing
Skills: Communication, organization, time management, multi-tasking, customer service
Abilities: Dependable, professional, solution-oriented, results-driven, resilient
SPECTRUM CONNECTS YOU TO MORE
Tools + Tech: Work with innovative, customer service technology and information systems
Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed
Competitive Pay: Generous $20 per hour starting pay
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
Total Rewards: Our comprehensive benefits are among the best in the industry
Apply now, connect a friend to this opportunity or sign up for job alerts!
CRP113 2025-52454 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $30.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Founding Customer Success Specialist
Sales Associate And Customer Service Job 16 miles from Irvington
KP Recruiting Group is a consulting firm that provides leadership and exceptional talent to some of the world's leading companies. Headquartered in the Midwest, KP Recruiting Group has successfully completed countless engagements across the United States. We represent clients in all industries and all sizes. Our mission is to provide exceptional client and candidate experiences in order to get the best possible results. On behalf of our client, we are excited to present the following confidential role. We look forward to hearing from you and discussing the opportunity!
**This is a full time permanent role**
**Great salary plus equity**
**Our client is an AI dispatching software for the $700B home services space**
The Role:
Our startup client is looking to hire a talented Customer Success Specialist to respond to client questions and issues across all channels - calls, texts, and tickets. You'll help dispatchers, general managers, and technicians understand how to get the most out of our product.
Your job is not just to answer questions - it's to
diagnose issues, identify patterns, close feedback loops with the product team, and help our customers feel heard and understood
. You'll become a product expert and the most trusted point of contact for our clients.
Key Job Duties:
Troubleshooting user issues, escalating product bugs, and closing the loop with engineers and product leads.
Responding to inbound support questions across email, phone, and SMS - you are the first line of defense for all product-related questions.
Writing internal and external documentation, help center guides, macros, and FAQ templates.
Monitoring client usage dashboards to proactively identify at-risk accounts or product confusion.
Helping define the workflows, tools, and rituals for the Customer Support function as the team scales.
Growth opportunities:
As our first support hire, you'll set the bar for future teammates. You'll have the opportunity to:
Scale with the team: Manage and train future support reps as we grow to 30+ employees.
Specialize in product knowledge: Become the go-to resource for product training, documentation, and onboarding.
Grow laterally: If desired, transition into Customer Success, Product Ops, or Implementation.
We also offer universal raises tied to company ARR milestones.
Qualifications:
0 - 3 years of experience in a high- performance support or operations role (startup, consulting, customer support at SaaS, etc. )
Prior experience at a high- velocity startup, operational support team, or customer- facing role (e. g. , Consulting, client services, support ops, or GTM roles at Series A/B tech companies)
Can independently manage support queues, write help docs, flag product issues, and own full resolution cycles
Excellent written and verbal communication - can break down complex tools for non- technical users
Has low context switching costs when dealing with 5+ action items in a given day
Extremely organized, reliable, and calm under pressure
Has ability to move with speed and diligence
Company Benefits:
Medical/Dental/Vision/Prescription
Generous Vacation Policy
401k with Roth option & 8% Company Match
Profit Sharing
Annual Bonus Potential
9 Paid Holidays (8 Static and 1 Floating)
Tuition Reimbursement Program
Employee Assistance Program
Company Paid Life Insurance
Short- & Long-Term Disability
Annual Merit Raises
Opportunities for Internal Mobility
Professional Development Opportunities
Earn More with our Employee Referral Program
Company Discounts on products, goods, services, electronics, automotive, travel & more!
Opportunities for Community Engagement
Legal Services Associate
Sales Associate And Customer Service Job 16 miles from Irvington
ORGANIZATION HISTORY AND MISSION
The MinKwon Center for Community Action is a dynamic, mission-driven, and people-powered nonprofit organization that serves, educates, and organizes the Korean American, Asian Pacific American (APA), and immigrant communities in New York and around the country. The MinKwon Center offers free assistance for immigration and public benefits, provides free legal representation for immigration and housing, promotes civic participation with voter and census registration and outreach, and organizes campaigns with other local, state, and federal coalitions. By prioritizing the needs and voices of low-income, undocumented, youth, senior, and limited English proficient residents, we are building a multilingual, multi-generational base of engaged community members to achieve social and economic justice for all.
JOB DESCRIPTION
We are seeking a dedicated and talented individual to serve as a Legal Services Associate. MinKwon's Social and Legal Services Program provides direct services to over 2,500 low-income households annually. This position is housed in our Immigration Legal Services program and is required to attain DOJ accreditation.
Essential duties and responsibilities include the following:
Conduct comprehensive immigration screenings, intakes, and case assessments.
Provide information about eligible immigration benefits, assist clients with gathering documents, and complete immigration applications & petitions.
Provide technical assistance to staff attorneys where appropriate.
Coordinate regular immigration legal clinics and schedule appointments.
Manage immigration grant deliverables - complete case reports in a timely manner and assist in the completion of narrative reports.
Process immigration-related correspondence and manage routine client communications.
Maintain detailed and up-to-date notes in case management system, and in physical and electronic files.
Prepare and conduct community outreach and educational workshops.
General administrative and clerical duties.
QUALIFICATIONS
The minimum required qualifications for this position include the following:
Korean fluency is required.
Bachelor's degree required.
Ability to work well independently, in teams, and in collaboration with outside organizations.
Proficiency in Microsoft Office and Google Suite applications.
Ability to work in a multicultural environment and with limited English proficient communities.
The ideal candidate will also have the following preferred qualifications:
Previous experience with immigration legal or social services.
Spoken and written fluency or proficiency in the following languages: Mandarin, Cantonese, other Chinese dialects, and/or Spanish.
Knowledge, interest, and commitment towards concepts and issues of social, political, and economic justice and positive social change in the U.S., especially in the context of Korean American, APA, and/or immigrant communities.
Ability to be highly organized, meet deadlines, manage a high caseload, and take initiative on projects with minimal supervision.
Experience with data entry and management.
HOW TO APPLY
Please submit a cover letter and resume to **************.
Please write 'Legal Services Associate' in the email subject line, and please specify in your email how you found out about this position. (website, LinkedIn, Indeed, Facebook, etc.) Screening of complete applications will begin immediately and continue on a rolling basis until the position is filled and this posting is removed. Due to the high volume of applications, the MinKwon Center will only contact applicants who have been selected for an interview. No phone calls, please.
EQUAL OPPORTUNITY EMPLOYER
The MinKwon Center for Community Action does not discriminate against current or prospective employees based on race, color, religious creed, national origin, ancestry, sex, gender identity, age, marital status, family or dependent status, criminal record, disability, mental illness, sexual orientation, genetics, active military, credit score and history, or any other protected class in accordance with applicable federal, state, and local laws.
Member Service Agent
Sales Associate And Customer Service Job 16 miles from Irvington
Spring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders.
Role and Responsibilities
Greet members and guests warmly, checking them in and making them feel welcome
Assist members with requests, problems, concerns, complaints and/or incidents/accidents brought to the Member Services desk in an attentive, courteous, respectful, helpful and efficient manner and/or escalates to management
Manage Member Services mailbox: respond to member questions and/or concerns where applicable and/or redirecting emails; manage phone calls from guests, post mail and packages for members and staff, etc.
Ensure that member spaces and lobby areas are orderly and welcoming
Positive influence for productivity and assisting fellow teammates with incoming inquiries by providing solutions and resources to support their overall success
Maintenance of Spring Place member database (NEXUDUS profiles)
Properly maintains the daily log, by tracking completed tasks, issued keys, issued lockers and reviewing the communications log on a routine basis
Accommodates member and guest's needs by scheduling, confirming and changing reservations for conference accurately and timely; enforces cancellation policies and follows up on collections.
Ensures that all conference rooms are kept in accordance with standard operating procedures and health and safety guidelines.
Provides current and detailed information about all services and products offered by Spring Place; maximizes revenue by promoting services, solicits member and guests feedback.
Assist with various projects and related duties as assigned
Qualifications/ Skills
2+ years' relative experience in customer service
A passionate team player with excellent drive, confidence and interpersonal skills.
Experience with dealing with celebrities and high-profile events is useful.
Ability to work effectively under time constraints and deadlines
Enthusiastic, highly motivated and a proactive team player
Ability to multitask, prioritize and manage time efficiently
Excellent verbal and written communication skills
Must be able to work in a fast-paced environment
Flexible schedule including morning, afternoon, evening, weekends and holidays (if needed)
Reliable, representative, positive and enthusiastic
Please note this job description is intended to convey information essential to understanding the scope of the job and the general nature, level, and expectation of the work to be performed. It is not designed to cover a complete list of qualifications, skills, efforts, duties, responsibilities, or activities associated with this position, as they may change at any time, with or without notice.
FIG Clients Associate Corporate Banking
Sales Associate And Customer Service Job 16 miles from Irvington
Summary of Responsibilities:
A FIG Banking Associate is a member of a client-facing team within BBVA's Corporate and Investment Bank. The Associate's primary responsibility is to support FIG Clients USA Relationship Managers in developing, marketing, and delivering the bank's wide range of banking products and services to FIG clients as part of the US Institutional Plan.
The Associate will coordinate closely with Relationship Managers in the United States, Europe and Latin America, and Product groups to manage all aspects of transactions, including proposal preparation and liaising with risk and Portfolio Management, Legal, Operations and Finance teams.
Prior Credit Analysis skills required (covering Financial Institutions)
List Major/Essential Job Duties:
Credit and Financial Analysis
Prepare credit analysis for new and existing Financial Institutions Coverage clients in the Insurance, Banks, Asset Management and Financial Payments verticals.
Build and modify financial models
Conduct detailed financial analysis for onboarding new clients.
Marketing and Deal Execution
Identify and understand client needs, promptly responding to all client requests.
Coordinate transaction closings, including management of all documentation and follow-up.
Prepare for client meetings, including presentation materials, background information and call plans.
Research and evaluate potential new client relationships.
Risk/reward Analysis and Decisions
Prepare transaction summaries and Risk-Adjusted-Return analysis for presentation to Credit Committee, including financial metrics such as pro-forma financial statements and cash flow projections, risk and mitigants, SWOT analysis, etc.
Analyze global relationships, gathering credit facility and revenue data from BBVA subsidiaries, especially those in Latin America.
Participate in Credit Committees jointly with Relationship Managers.
Internal Coordination and Problem Solving
Conduct joint planning sessions with Product teams including Debt Capital Markets, Bank Syndications, Corporate Lending, Foreign Exchange, Cash management, etc.
Coordinate internal procedures with the Credit, Operational and Legal departments.
Resolve any financial, administrative and operational issues by working closely with Operations, Middle Office and Business Development.
Information Management and Reporting
Perform research and summarize opinions of major equity analysts on products, industries, countries, and economic forecasts.
Ensure integrity of domestic/global profitability information gathering for internal team reporting.
Maintain the Customer Relationship Management system for pipeline and profitability reporting.
Level of Complexity and Risk Involved:
The Associate position requires a high level of involvement and responsibility. Associates are responsible for substantial amount of in-depth analysis and research and play a crucial role on deal execution and interaction with clients.
For each client in the portfolio, the Associate plays a relevant role in identifying business opportunities that are in line with the capabilities and product and service offerings of the bank.
Scope of Duties
:
Associates play a critical and indispensable role as members of the FIG Banking team. Associates support Global relationship managers in all day to day operations from client and industry analysis to working on live transactions and deal execution. Associates are also expected and encouraged to interact daily with product partners to enhance internal communication and accomplish deliverables.
Additional expectations within the scope of the Associate role:
Ability to interact and communicate effectible with internal and external clients.
Strong knowledge of finance and accounting.
Ability to meet deadlines and prepare client presentations on time and with minimum errors (high attention to detail).
Successful interaction with the various product groups and colleagues.
Ability to work under pressure.
Develop solid knowledge of banking products and services.
Strong work ethic and high degree of proactiveness.
Skills, knowledge, and abilities/Competencies:
Technical Skills:
Bachelor's degree with 5 years minimum of work experience; MBA preferred
Fluency in English
Strong analytical and financial modeling skills
Advanced computer skills, particularly in Excel and PowerPoint; Reuters and Bloomberg a plus
Understanding of international economics and markets
Credit Training a plus
SIE, Series 7, and Series 63 required (or willing to obtain within 6 months)
Performance Skills:
Excellent communication skills; ability to coordinate with people across different departments and regions (Clients, Product Specialists, Credit team, FIG, and local relationship managers)
Ability to work under pressure
Strong attention to detail
Strong interpersonal and teamwork skills
Management Responsibilities:
Associates work with and report to various senior bankers. Each Associate is responsible for a set number of client accounts within various industry sector(s).
Associates are expected to learn the dynamics of the industries they cover and to take ownership of their accounts and might have substantial responsibility in identifying and following on opportunities with their portfolio of clients.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
With respect to this position in our New York Office, the expected base salary ranges from $110,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
*Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions
Customer Service Specialist
Sales Associate And Customer Service Job 16 miles from Irvington
Love Making People Happy? Join Our Team!
Shift: 9:30 AM - 6:30 PM with a 1-hour unpaid lunch.
Duration: Temporary Assignment extending until October 15, 2025 (no extension, but potential for holiday support).
Work Model: Hybrid - 2 days in office (Wednesdays and Thursdays), with more in-office time during onboarding and training. Option to work more days in the office if preferred.
Compensation: $ 20.00 -21.00 hour pay rate.
The Role: This is an exciting entry-level opportunity for a compassionate problem-solver to be the heart of our customer experience! As our Global Concierge, your sole mission is consumer happiness! You'll be part of our dynamic Digital Team, reporting to the Global Online Client Care Manager , and collaborating across departments to ensure every customer inquiry is resolved with care.
What You'll Do:
Customer Champion: Be the first point of contact for email and phone inquiries regarding online orders, creations, and lab-boutiques.
Problem Solver: Support customers with general order and product questions via email and phone within service level agreement timeframes. Assist on our Customer Service phone lines (approximately 3 hours daily) and resolve consumer cases empathetically and promptly.
Order Alchemist: Liaise with our order fulfillment team to ensure seamless order delivery and communicate any service exceptions like delays or modifications.
Scent Guide: Help customers on their "Scent Discovery Journey," recommending creations and assisting with site navigation, order placement, and account registration/troubleshooting.
Organizational Ace: Monitor and maintain communication channels by categorizing requests , manage urgent consumer concerns , and maintain e-commerce logs.
What You Bring:
Experience: 1+ years of experience in a professional office setting. Retail experience, administrative experience, and experience working in customer service online or in a call center are all highly valued. Anything involving multitasking helps!
Soft Skills: Strong teamwork ability, active listening skills , empathy, and familiarity with our brand is a nice plus.
Client Service Star: A natural aptitude for providing exceptional, high-touch service.
Communication Pro: Excellent verbal, interpersonal, and analytical skills.
Tech Savvy: Proficient with MAC OS and MS Office; Salesforce is a plus!
Agile & Adaptable: Ability to multitask, work with urgency, and perform under pressure.
Flexible Spirit: Willingness to work all shifts, including weekends and overtime during busy periods.
Ready to join our scented revolution? Apply Today!
Customer Service Representative (On-Site) - NJ
Sales Associate And Customer Service Job 17 miles from Irvington
This is an On-Site role in our Piscataway, NJ location.
About Us:
Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team!
Job Summary:
We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence.
Key Responsibilities:
Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service.
Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction.
Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers.
Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer.
Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team.
Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience.
Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand.
Qualifications:
2+ years of customer service experience
Experience with Zendesk and Shopify is REQUIRED.
High school diploma or equivalent
Fluency in English
Strong communication skills, both verbal and written.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficient in using customer service software and Microsoft Office Suite.
Passion for sports and a good understanding of our product offerings is a plus.
Must be able to pass a background check.
Flexibility to work various shifts, including weekends and holidays.
Show up for work!
Come on time and be committed to be your best.
What We Offer:
Competitive salary and benefits package.
Opportunity to work in a vibrant, sports-focused environment.
Climate Controlled office setting.
Career growth and development opportunities.
Employee discounts on our products.
A supportive team culture that values collaboration and innovation.
Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
Customer Service Representative
Sales Associate And Customer Service Job 22 miles from Irvington
Patient Access Liaison
Employment Type: Full-time
Schedule: Monday - Friday 8am-5pm (No Weekends Required)
Benefits:
401(k) with employer matching
Health, Dental, and Vision Insurance
Generous Paid Time Off + Holidays
Paid Leave of Absence Support
Professional Development Assistance
Culture-focused Leadership Team
On-the-job Training and Mentorship
About Us
Performance Ortho is a top-tier orthopedic and outpatient care provider with four clinic locations, an Ambulatory Surgery Center, and corporate headquarters in Bridgewater, NJ. Our multidisciplinary model includes Physical Therapy, Chiropractic, Acupuncture, Orthopedic Surgery, and Occupational Therapy. In our 24+ years of service, we've built a thriving organization focused on excellence in clinical outcomes, compassionate care, and a culture of collaboration and innovation.
Position Overview
As a Patient Access Liaison at Performance Ortho, you are the first point of contact for prospective and returning patients. Your primary focus is answering high-volume inbound calls-including those driven by marketing campaigns-to provide a warm, professional, and live alternative to automated systems. You will assist in collecting and logging caller information, managing voicemails, and supporting administrative workflows related to patient intake. This role plays a pivotal part in shaping the patient's first impression of the practice and serves as a development path to becoming a Patient Access Coordinator (PAC).
Key Responsibilities
Patient Communication & Call Management
Answer incoming calls with professionalism and empathy; prioritize live answering to enhance patient access and marketing conversion
Triage calls appropriately to internal departments, ensuring seamless transitions
Handle marketing-driven inquiries and provide general information about services and next steps
Manage voicemail inbox: log messages, assign follow-up, and ensure timely resolution
Administrative & Intake Support
Accurately collect and document patient information for new and returning patients
Upload completed intake packets and track diagnostic submissions
Assist with appointment confirmation calls and other front-end communications
Escalate urgent concerns according to established protocols
Team Collaboration
Work closely with Patient Access Coordinators to support smooth patient onboarding
Provide overflow call support to Front Desk, Billing, or other departments when needed
Maintain a shared commitment to upholding HIPAA compliance and patient confidentiality
Preferred Candidate Attributes
Friendly, empathetic, and composed under pressure
Skilled in verbal communication, with strong listening and rapport-building abilities
Reliable and detail-oriented, with consistent task follow-through
Comfortable in a collaborative and fast-paced team environment
Eager to learn and grow into advanced roles such as the PAC position
Qualifications
Essential:
2+ years of experience in healthcare, customer service, or call center environments
Proficient with Microsoft 365 and web-based systems (e.g., EHR, CRM)
Clear and courteous phone etiquette; ability to communicate confidently and kindly
Strong time management and multitasking skills
Desired:
Bachelor's degree in a related field preferred
Familiarity with medical terminology and patient intake processes
Why Join Us?
At Performance Ortho, the Patient Access Liaison is instrumental in setting the tone for the patient experience. This role offers more than just administrative responsibility-it's a unique opportunity to help patients feel heard, welcomed, and well cared for from their very first call. Join a team that values professionalism, empathy, and growth-and become a key part of delivering world-class care to our communities.
Customer Service Representative- Commercial Surety
Sales Associate And Customer Service Job 23 miles from Irvington
Who are we?
Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience-plus technology-to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth-and invite a diversity of motivated achievers to come, learn, work, create, grow-and succeed-with Colonial.
Who are we looking for?
Position Overview
We are seeking a Customer Service Representative (CSR) with strong administrative skills to join our team. This role is responsible for assisting clients, processing insurance documents, managing policy inquiries, and providing administrative support to ensure smooth daily operations. The ideal candidate has excellent communication skills, attention to detail, and the ability to multitask in a fast-paced insurance environment. Prior experience in Customer Service is a must, 2-3 years of experience-as well as a strong work ethic, excellent communication skills, and a drive to succeed!
Key Responsibilities:
Serve as the first point of contact for clients via phone, email, and in-person inquiries.
Assist customers with policy questions, renewals, endorsements, and claims processing.
Educate clients on insurance products and coverage options to ensure they understand their policies.
Handle customer complaints and escalate complex issues to the appropriate department.
Maintain a high level of professionalism, empathy, and accuracy in all customer interactions.
Administrative Responsibilities:
Process and maintain policy applications, endorsements, renewals, and cancellations.
Ensure accuracy in data entry and documentation within internal systems.
Assist in preparing reports, tracking policy renewals, and organizing client records.
Support the sales and underwriting teams with document preparation, invoicing, and follow-ups.
Handle general office tasks, including scheduling, correspondence, and file management.
Qualifications & Skills
Experience:
2-3 years of customer service experience in insurance, finance, or a related industry.
Prior administrative experience in an insurance agency or brokerage is a plus.
Skills & Competencies:
Strong verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and insurance CRM/software.
Ability to handle multiple tasks and prioritize efficiently.
Detail-oriented with strong organizational and problem-solving skills.
Knowledge of insurance terminology and regulations (preferred).
Education & Certifications:
BA in Business or applicable field
Customer Service Representative (Entry Level)
Sales Associate And Customer Service Job 17 miles from Irvington
Robert Half is looking for entry level candidates for a Customer Service position in the Piscataway, NJ area! This role involves providing customer service to customers via phone and email. We are looking for someone with a positive attitude and who is eager to gain more office skills.
RESPONSIBILITIES:
File customer data and documentation into database system
Maintain professionalism and confidentiality
Provide customer service from start to finish
Communicate with internal teams to advocate for customer needs
Partner with external service providers to support customer's overall needs
Respond to email inquiries
Requirements:
Internship experience OR prior relatable work experience
Available for full time work
Proficient in Microsoft office suite
Up-beat, customer service geared personality
Hours: full-time / 8:30 - 5PM
Benefits:
Medical, Dental, and Vision insurance
2 weeks of vacation 5 personal/sick days
Paid holidays
401(k) with employer match
Wealth Management Client Associate
Sales Associate And Customer Service Job 27 miles from Irvington
Are you passionate about client service and looking to grow your career in wealth management?
Our growing financial advisory practice is seeking a Wealth Management Client Associate to provide high-level support to our advisory team and help deliver exceptional service to our clients.
What You'll Do:
• Assist in managing and strengthening client relationships through regular communication and follow-ups.
• Support client onboarding, account maintenance, distributions & systematic contributions, ACH and documentation processes.
• Help close out existing work items relating to client onboarding
• Document all client communication via our CRM system.
• Prepare financial reports/analysis and assist in meeting preparation for advisors.
• Handle client inquiries, resolve service requests, and ensure a seamless client experience.
• Coordinate and assist with client events, educational workshops, and outreach initiatives.
• Calendar Management for Investment Advisory Representative Who You Are:
• A detail-oriented and client-focused professional with excellent communication skills.
• Someone who thrives in a fast-paced environment and enjoys working as part of a team.
• Comfortable handling client service responsibilities while supporting a growing advisory practice.
Preferred:
• Licenses: Series 7, Series 65 or 66
• Experience with financial platforms on Pershing such as NetX, Envestnet, Wealth Reporting as well as eMoney.
• Familiarity with financial planning software and CRM systems.
• Strong organizational and problem-solving skills.
• Minimum 3 years industry experience.
This role is a great opportunity to be part of a dynamic, growing team where you'll play a key role in ensuring clients receive top-tier service while supporting the success of the advisory practice.
Interested?
Apply today to start the conversation!
Send resume/CV: ************************************
Customer Relationship Management Specialist
Sales Associate And Customer Service Job 16 miles from Irvington
About Us:
At IPPOLITA, we specialize in creating exquisite, handcrafted fine jewelry that reflects timeless beauty and craftsmanship. Our commitment to exceptional quality and outstanding customer service is at the heart of everything we do. We are currently seeking a
Customer Logistics & Repair Specialist
to join our dynamic team and provide top-tier service to our valued customers.
Position Overview:
As a
Customer Logistics & Repair Specialist
, you will be the key point of contact for customers who need assistance with returning, exchanging, or repairing jewelry. Your role will involve coordinating the logistics of product returns and repairs while ensuring a seamless and positive customer experience. The ideal candidate will have a strong attention to detail, excellent communication skills, and a passion for providing high-quality service. While jewelry expertise is not required, an understanding of customer needs and a commitment to accuracy and professionalism are essential.
Key Responsibilities:
Customer Assistance: Act as the main point of contact for customers who have inquiries or requests regarding returns, exchanges, or repairs of purchased jewelry.
Process Returns & Exchanges: Handle return and exchange requests, ensuring the proper documentation and accurate processing of each transaction.
Repair Coordination: Work closely with our repair team or external repair vendors to facilitate the repair process, keeping customers informed on the status of their items.
Customer Communication: Provide clear, empathetic, and courteous communication with customers via phone, email, or chat, ensuring their questions and concerns are addressed promptly.
Documentation & Tracking: Maintain accurate records of all customer interactions, returns, exchanges, and repair statuses. Update the customer relationship management (CRM) system as needed.
Quality Assurance: Ensure all items returned or exchanged meet the company's quality standards and that all repairs are handled with attention to detail and care.
Problem Resolution: Address any issues or challenges related to customer requests, finding practical solutions to ensure customer satisfaction.
Cross-Department Collaboration: Work closely with the sales, customer service, and repair teams to ensure a seamless customer experience and efficient processing of orders.
Qualifications:
Detail-Oriented: A keen eye for detail is essential to ensure accuracy in processing returns, exchanges, and repairs.
Excellent Communication Skills: Ability to communicate clearly and professionally, both verbally and in writing. Must be friendly, empathetic, and patient when interacting with customers.
Customer-Focused: Passionate about providing exceptional customer service and able to resolve issues in a calm, positive, and effective manner.
Experience in Customer Service: Previous experience in customer service or a client-facing role, especially in retail or luxury goods, is a plus.
Organized: Strong organizational skills to handle multiple tasks and inquiries efficiently.
Adaptable: Comfortable learning new systems and processes in a fast-paced environment.
Team Player: Able to collaborate well with cross-functional teams and contribute positively to the workplace culture.
Desirable Skills:
Experience working with fine jewelry or luxury products (not required but preferred).
Familiarity with CRM systems or similar software.
Knowledge of basic jewelry care and repair processes (training will be provided).
Why Join Us?
At IPPOLITA, we offer a collaborative and positive work environment where employees are encouraged to grow professionally and personally. As a part of our team, you'll play a vital role in ensuring that our customers have a wonderful experience with our brand. We value detail, craftsmanship, and exceptional service, and we're looking for someone who shares those same values.
How to Apply:
Please submit your resume along with a brief cover letter explaining why you'd be a great fit for this role to *****************************.
Customer Service Representative
Sales Associate And Customer Service Job 17 miles from Irvington
Under supervision and following established policies and procedures, provides excellent customer service by efficiently and accurately processing all transactions. Complies with all regulations which apply within the scope of the position, including Bank Secrecy Act.
DUTIES
Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
Enter deposits and issue receipts.
Cash checks and pay out money upon verification of signatures and customer balances.
Place holds on accounts for uncollected funds.
Sell Cashier's checks and other monetary instruments.
Process Loan payments.
Process outgoing wire.
Process return items.
Notify customers of incoming wires.
Properly handle Safe Deposit customer.
Assist with daily call-backs.
Performs other duties as assigned.
QUALIFICATIONS
EDUCATION: High school diploma or equivalent.
EXPERIENCE: Cash handling, customer service, general office experience helpful.
SKILLS/ABILITIES
PC literate
typing
Proficient in math
Organized and detail-oriented
Strong communication skills
Bilingual may be required
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:
Medical insurance
Vision insurance
Dental insurance
401(k)
Disability insurance
Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies
(GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website ****************************
.
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Customer Service Specialist
Sales Associate And Customer Service Job 11 miles from Irvington
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a strong commitment to providing exceptional customer support. This role is crucial in ensuring customer satisfaction and maintaining positive relationships with our clients. As a Customer Service Representative, you will be responsible for addressing inquiries, resolving issues, and delivering outstanding service in a fast-paced environment.
Responsibilities
Engage with customers through outbound calling to provide assistance and support.
Analyze customer needs and offer appropriate solutions or services.
Handle incoming calls with professionalism, demonstrating excellent phone etiquette.
Maintain accurate records of customer interactions and transactions in the call center database.
Collaborate with team members to improve processes and enhance the overall customer experience.
Provide bilingual support when necessary, ensuring clear communication with diverse clientele.
Assist customers with inquiries related to products or services, offering knowledgeable guidance.
Uphold company policies and procedures while delivering exceptional customer service.
Experience
Previous experience in a call center or customer service role is preferred.
Strong ability to communicate effectively in English; bilingual skills are a plus.
Proficiency in analyzing customer issues and providing effective solutions.
Familiarity with office environments and standard customer support practices.
Customer Service Specialist
Sales Associate And Customer Service Job 14 miles from Irvington
Lincoln Park, NJ
Temp Experts is actively seeking a Customer Service Specialist to join a well-established banking company in Lincoln Park, NJ. This is a Hybrid opportunity.
The ideal candidate must be detail oriented and have high volume, multi phone line experience, preferably with a bank or similar industry.
Responsibilities
Follow established guidelines regarding customer service and deliver an exceptional customer experience in accordance with company mission statement.
Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-going goal of establishing a positive customer experience.
Answer high volume of phone calls, respond to e-mails including various communication channels from clients regarding balances, transactions, Debit Card usage/limits, Internet Banking, and other general banking queries.
Maintain proficient knowledge of Bank products and services and ability to educate customers on such, as well as cross sell various products and services.
Maintain ownership of issues to resolutions and escalate unresolved issues through proper channels.
Responsible for achieving individual sales, referral and service quality goals.
Develop referrals from prospects calling to inquire on bank products and services.
Provide operational support and trouble shoot issues for various digital banking products, such as Online Banking, Remote Deposit Capture, Mobile Banking, Mobile Deposit, and Mobile Wallet/Bill Pay
Requirements:
High School Diploma or GED.
A minimum of 2 years' high volume call center experience, teller or branch banking experience.
Bilingual (Spanish/English) is preferred.
Excellent verbal and written communication skills.
Strong Customer Service Skills with the ability to engage customers in conversation regarding products and services.
Proficient computer skills; ability to understand and utilize multiple systems, computer and databases.
Demonstrate a working knowledge of bank products, services and policies.
Detail oriented and organized.
TempExperts is an Equal Opportunity Employer.
Customer Service Representative
Sales Associate And Customer Service Job 11 miles from Irvington
Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Heights, NJ team. This role is on a hybrid schedule and the role guarantees a 40 hour work week. The assignment will last for at least 1 year with the potential to extend. It will begin ASAP!
Job Description:
Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers in a timely manner (TikTok, Facebook, Instagram, Twitter)
Support public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed
Attend brand and care trainings, work sessions and meetings to stay up to date with social strategies and best practices
Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer
Recognizes and recommends new ways to influence consumers in their purchase decision
Alert critical customer complaints to internal teams and assist with problem solving
Provide social content and engagement recommendations based on consumer feedback and trends
Stay up to date on new social media platforms, tools, and best practices
Live in the social ecosystem, stay on top of emerging trends in the landscape
Responsiveness:
Maintain 100% Reply Rate and established Response Time goals across social channels
Maintain consumer satisfaction and sentiment scores as established by the group
Monitor personal social KPI's
Offers schedule flexibility to support the needs of the business which included weekends
Meets established quality standards in all contacts across all channels
Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction
Qualifications:
Bachelor's Degree
1-2+ years' social media engagement experience
Customer Service experience desired
Customer obsessed mindset
Knowledge and experience with major social media platforms required
Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team
Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends
Report back to internal team to funnel insights into product / experience / content creation strategy
High level of organization, attention to detail and positive attitude
Interest in beauty, fashion and/or lifestyle brands
Exceptional writing skills
Excellent problem-solving ability
Proficient in Microsoft applications including PowerPoint, Word and Excel
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Investment Sales Associate
Sales Associate And Customer Service Job 16 miles from Irvington
Paulson Investment Company, LLC is a boutique investment banking, wealth management, execution services, and retail brokerage and advisory firm focused on the micro to mid-cap (public & private) markets. We provide a broad range of investment banking services, fee-based investment advisory services, trading, marketing making, and financial products to our clients.
Paulson is seeking to add Private Equity Investment Sales Associates, registered investment advisors, financial sales professionals, and proven producers to provide wealth management services and sell investment banking products to institutions and high net worth individuals. For the right candidates with prior sales or financial industry experience the firm is also looking for junior, mid-level, and senior candidates that we will sponsor for the Series 7, 63, 65, and/or 66 and provide training and partnerships with established Private Equity Investment Sales and Investment Advisory team members.
The firm's emphasis includes products such as private investment in public equity (PIPES), registered direct offerings, Regulation D offerings, secondaries, and initial public offerings (IPOs) with an emphasis on emerging companies in the biotechnology and technology industries.
This is a commission-based position, though draw packages are available for those with existing books of business and other qualifying candidates.
About You
· Two or more years of client-facing experience
· FINRA Series 7/63 and 65 or 66
· Experience in Center of Influence marketing
· Excellent communications and persuasion skills
· Self-motivated, high energy
· Transferable book of business highly desired
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PIC is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.
Customer Service Representative
Sales Associate And Customer Service Job 9 miles from Irvington
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
Inside Customer Service Representative
Sales Associate And Customer Service Job 9 miles from Irvington
Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA.
****************
Key Responsibilities:
This is an in-office position.
Customer Support (Lead Customer Satisfaction Team Member):
Adhere to all SOPs for Customer Support.
Handle incoming and outgoing customer calls to ensure timely communication and support.
Provide shipping rates for customer inquiries and prospects to ensure the best value.
Communicate new orders to the appropriate Business Development/Account Management representative in the system.
Maintain and update customer profiles in the accounting system.
Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors.
Office Administration:
Adhere to all SOPs for Office Administration.
Maintain all supplies necessary to support office operations.
Handle invoice processing, including scanning to DCP.
Create SOPs for Office Administration to standardize repetitive job functions as needed.
Qualifications:
Bachelor’s Degree or 4 years of work experience in Customer Service.
Strong communication and interpersonal skills.
Ability to manage time effectively and prioritize tasks in a fast-paced environment.
Detail-oriented with strong organizational skills.
Proficient in Microsoft Office.
Proficient in using Zoho CRM software or similar CRM software.
Proficient in using Sage accounting software or similar accounting software.
What We Offer:
Base Salary
Comprehensive benefits package, including health, dental, and vision insurance.
401(k) plan
Opportunities for professional development and career advancement.
A collaborative and supportive work environment.
Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!
Customer Service Representative
Sales Associate And Customer Service Job 28 miles from Irvington
Job DescriptionCustomer Service Representative We're seeking a proactive and detail-oriented Customer Service Representative to support our growing distributor network. You'll play a key role in handling customer inquiries, resolving issues, and ensuring smooth order processing via phone, email, chat, and other platforms.
Key Responsibilities
Respond to customer inquiries promptly and professionally via phone, email, chat, and fax
Accurately process orders and enter data in a timely manner
Troubleshoot and resolve shipping and order-related issues
Build strong customer relationships through attentive and responsive service
Follow up on customer concerns to ensure full resolution
Escalate unresolved issues when necessary
Qualifications
Customer service experience in distribution and export environments (required)
Excellent written, verbal, and interpersonal communication skills
Strong organization, multitasking, and follow-up abilities
Proficient in Microsoft Office
Professional phone etiquette and team-oriented mindset
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.