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Sales associate and customer service education requirements

Updated January 8, 2025
2 min read
Usually, sales associate and customer services don't need a college education. The most common degree for sales associate and customer services is high school diploma with 34% graduates, with only 31% sales associate and customer service graduates earning bachelor's degree. Sales associate and customer services who decided to graduate from college often finish University of Phoenix or Miami Dade College. Some good skills to have in this position include customer service, plumbing and sales associates.

Popular sales associate and customer service certifications include Certified Sales Professional (CSP), Automotive Sales Professional, or International Accredited Business Accountant (IABA). To improve sales associate and customer service qualification and skills, we prepared some online courses to help in sales associate and customer service education paths.

What education do you need to become a sales associate and customer service?

What degree do you need to be a sales associate and customer service?

The most common degree for sales associate and customer services is high school diploma, with 34% of sales associate and customer services earning that degree. The second and third most common degree levels are bachelor's degree degree at 31% and bachelor's degree degree at 21%.
  • High School Diploma, 34%
  • Bachelor's, 31%
  • Associate, 21%
  • Diploma, 7%
  • Other Degrees, 7%

What should I major in to become a sales associate and customer service?

You should major in business to become a sales associate and customer service. 27% of sales associate and customer services major in business. Other common majors for a sales associate and customer service include general studies and psychology.

Best majors for sales associate and customer services

RankMajorPercentages
1Business27.0%
2General Studies7.9%
3Psychology6.8%
4Criminal Justice6.2%
5Communication4.9%

20 best online courses for sales associate and customer services

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1. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

2. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

3. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

4. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

5. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

6. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

7. Customer Service Training: Dealing with Difficult Customers

udemy
4.5
(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

8. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

9. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

10. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

11. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

12. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

13. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

14. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

15. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

16. Customer Retention: Maximise Your Profits

udemy
4.6
(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

17. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

18. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

19. Dealing With Angry Customers

udemy
4.3
(254)

Skills and Techniques for Handling Most Customer Situations...

20. Customer Service: How to sell more without advertising

udemy
4.5
(1,122)

Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising...

Average sales associate and customer service salary by education level

Sales associate and customer services with a Master's degree earn more than those without, at $34,090 annually. With a Bachelor's degree, sales associate and customer services earn a median annual income of $32,620 compared to $29,447 for sales associate and customer services with an Associate degree.
Sales associate and customer service education levelSales associate and customer service salary
Master's Degree$34,090
High School Diploma or Less$28,351
Bachelor's Degree$32,620
Some College/ Associate Degree$29,447

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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