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The differences between sales associate and customer services and customer service associate/cashiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a sales associate and customer service and a customer service associate/cashier. Additionally, a sales associate and customer service has an average salary of $28,654, which is higher than the $26,933 average annual salary of a customer service associate/cashier.
The top three skills for a sales associate and customer service include customer service, plumbing and sales associates. The most important skills for a customer service associate/cashier are front end, cash handling, and customer service.
| Sales Associate And Customer Service | Customer Service Associate/Cashier | |
| Yearly salary | $28,654 | $26,933 |
| Hourly rate | $13.78 | $12.95 |
| Growth rate | -4% | -4% |
| Number of jobs | 298,588 | 253,728 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 34% | High School Diploma, 41% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
A customer service associate/cashier is responsible for processing payments for the customers' orders. The customer service associate/cashier inspects the items, ensuring that the pricing and quantity from scanning are accurate. They also check for possible item defects and offer replacements, process payment refunds as needed, issue receipts to keep proof of payment, respond to customer's inquiries about a product, market promotional offers, and operate cash registers. A customer service associate/cashier must have excellent customer service skills and communication skills to boost customer satisfaction and increase sales goals.
Sales associate and customer services and customer service associate/cashiers have different pay scales, as shown below.
| Sales Associate And Customer Service | Customer Service Associate/Cashier | |
| Average salary | $28,654 | $26,933 |
| Salary range | Between $21,000 And $38,000 | Between $21,000 And $33,000 |
| Highest paying City | Bellevue, WA | - |
| Highest paying state | Connecticut | - |
| Best paying company | GEICO | - |
| Best paying industry | Manufacturing | - |
There are a few differences between a sales associate and customer service and a customer service associate/cashier in terms of educational background:
| Sales Associate And Customer Service | Customer Service Associate/Cashier | |
| Most common degree | High School Diploma, 34% | High School Diploma, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales associate and customer services' and customer service associate/cashiers' demographics:
| Sales Associate And Customer Service | Customer Service Associate/Cashier | |
| Average age | 40 | 40 |
| Gender ratio | Male, 39.8% Female, 60.2% | Male, 24.4% Female, 75.6% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% | Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |