Some of the skills we found on sales associate and customer service resumes included "customer service," "plumbing," and "sales associates." We have detailed the most important sales associate and customer service responsibilities below.
Arguably the most important personality trait for a sales associate and customer service to have happens to be communication skills. An example from a resume said this about the skill, "customer service representatives must be able to provide clear information in writing, by phone, or in person." Additionally, other resumes have pointed out that sales associate and customer services can use communication skills to "sell quick and effectively skills used composure, sales techniques, great customer service, great communication/ verbal skills" While it may not be the most important skill, we found that many sales associate and customer service duties rely on computer skills. This example from a sales associate and customer service explains why: "customer service representatives must be adept at using computers. ." This resume example is just one of many ways sales associate and customer services are able to utilize computer skills: "trained new associates on computer applications, sales techniques and marketing. " Sales associate and customer services are also known for customer-service skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a sales associate and customer service resume: "representatives help companies retain customers by professionally answering questions and helping to resolve complaints." We also found this resume example that details how this skill is put to the test: "demonstrated ability to increase store profitability through both superior sales techniques and exceptional product knowledge to ensure customer satisfaction. " A thorough review of lots of resumes revealed to us that "interpersonal skills" is important to completing sales associate and customer service responsibilities. This resume example shows just one way sales associate and customer services use this skill: "representatives should be able to create positive interactions with customers." Here's an example of how this skill is used from a resume that represents typical sales associate and customer service tasks: "leverage strong interpersonal skills product knowledge to execute daily customer service. " As part of the sales associate and customer service description, you might find that one of the skills that might be helpful to the job is "listening skills." A sales associate and customer service resume included this snippet: "representatives must listen carefully to ensure that they understand customers in order to assist them." This skill could be useful in this scenario: "provide effective customer support by listening to customers request and inquiring about additional ways to assist. " Another skill commonly found on sales associate and customer service resumes is "patience." This description of the skill was found on several sales associate and customer service resumes: "representatives should be patient and polite, especially when interacting with dissatisfied customers." Here's an example from a resume of how this skill could fit into the day-to-day sales associate and customer service responsibilities: "established long-term customer relationships due to my patience and clarity of understanding exactly what the customer wanted. " See the full list of sales associate and customer service skills.
Before becoming a sales associate and customer service, 30.8% earned their bachelor's degree. When it comes down to graduating with a master's degree, 2.4% sales associate and customer services went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some sales associate and customer services have a college degree. But about one out of every three sales associate and customer services didn't attend college at all.
The sales associate and customer services who went onto college to earn a more in-depth education generally studied business and general studies, while a small population of sales associate and customer services studied psychology and criminal justice.
Once you're ready to become a sales associate and customer service, you should explore the companies that typically hire sales associate and customer services. According to sales associate and customer service resumes that we searched through, sales associate and customer services are hired the most by The Home Depot, Massage Envy, and CNO Financial Group. Currently, The Home Depot has 4,143 sales associate and customer service job openings, while there are 1,032 at Massage Envy and 232 at CNO Financial Group.
Since salary is important to some sales associate and customer services, it's good to note that they are figured to earn the highest salaries at GEICO, AT&T;, and Chicken of the Sea. If you were to take a closer look at GEICO, you'd find that the average sales associate and customer service salary is $42,427. Then at AT&T;, sales associate and customer services receive an average salary of $41,276, while the salary at Chicken of the Sea is $39,162.
View more details on sales associate and customer service salaries across the United States.
If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Lowe's Companies, Best Buy, and JCPenney. These three companies have hired a significant number of sales associate and customer services from these institutions.