Sales associate and customer service jobs in Knoxville, TN - 949 jobs

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : * For external applicants only: Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Tennessee* Pay & Benefits: Pay of $20.22 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings * Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit* * Competitive health insurance for you and your eligible dependents * Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. * Explore more benefits you'll love: ***************************************** Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You'll be one of the first Southwest Employees our Customers meet, and you'll help set the tone for a great trip. You'll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. See what a day as a Customer Service Agent looks like: swa.is/DayWithCSA Additional details * This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process. * New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week. * After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime. * This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union. * Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. * Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities * Provides friendly service to and maintains positive relationships with all internal and external Customers * Works in a cooperative spirit to ensure the success of our Company * Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs * Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems * Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage * Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner * Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company * Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal * Completes forms and reports as required by the Company * Writes irregularity and complaint reports as required * Duties may vary due to the size and organization of the station * Must be able to meet any physical ability requirements listed on this description * May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities * Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job * Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations * Ability to work well with others as part of a team, meet the public, and work under stressful situations * Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period * Must be aware of hazardous situations and be able to handle emergencies as needed * Must work under tight time constraints to accomplish quick turns of aircraft * Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement * Must be able to perform all job functions within a limited space * Must be able to effectively communicate verbally by telephone, face to face and on public address systems * Must possess good written and oral skills * Must be able to communicate information and instructions verbally or via radio equipment Education * No education requirement Experience * No experience requirement Licensing/Certification * Must be able to obtain a SIDA badge and meet all local airport requirements * May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Physical Abilities * Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces * Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods * Must maintain the ability to wear prescribed uniforms Other Qualifications * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be at least 18 years of age * Must be able to comply with Company attendance standards as described in established guidelines * Ability to work shift work and/or overtime * Foreign language skills are desirable, but not required * The pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. * Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Pay Rate: $20.22 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/19/2026

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 7.25 - 16.5 We are an equal opportunity employer and participate in E-Verify in states where required.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************

We're looking for an outgoing inside sales representative to help us smash our sales goals! You'll help us generate leads by prospecting potential clients and add qualified leads to the sales funnel. As the Inside Sales Representative at Riverview Decks, you'll be the first point of contact for new leads. Your primary role is to qualify inquiries and set appointments for our field Deck Consultants. This position is perfect for someone who thrives on making connections, can think on their feet, and wants to earn commission without handling the full sales cycle. This is a great position for individuals who love working in a fast-paced environment where they can maximize their earning potential. If this sounds like a job you'll love, apply now! Inside Sales Representative (Lead Qualification & Appointment Setting) Location: [Remote / In-Office / Hybrid - specify as needed] Key Responsibilities: Respond promptly to inbound calls, web leads, and text messages Qualify leads using our proven 4-point process (project type, decision-maker presence, timeline, budget readiness) Educate clients on our services, process, and next steps Schedule qualified homeowners for in-home consultations with a Deck Consultant Collaborate closely with the Sales Manager and field team for seamless handoffs Maintain up-to-date and accurate records in our CRM (JobTread / LeadConnector) Follow up with cold, warm, and past leads as needed to re-engage opportunities Report on key performance and sales metrics on a monthly and quarterly basis to ensure sales goals are achieved Asses and send qualified leads to inbound sale representatives so they can convert and provide quick turnaround. Prospect potential customers via cold calling, email, or other forms of communication to ensure they are added to the sales pipeline and produce more qualified leads Expand the clientele by finding new business opportunities within specific geographies Update customer database regularly to provide the most up-to-date client information to the sales team What to Expect: Workflow varies - some days are quiet, others require full phone coverage Your commission is tied directly to your output: the more qualified appointments you set, the more you earn This role is mission-critical: your work directly fuels our revenue pipeline Minimum Requirements: 2+ years of experience in construction or home improvement (you must understand basic project types and scopes) 2+ years of admin, customer service, or inside sales experience 2 + years of experience in sales or a similar role High school diploma or equivalent required, college degree preferred Understand the sales process and how to enter information into client databases Strong time management skills, communication skills, both written and verbal, and interpersonal skills Possess a valid U.S driver's license and be able to travel by car Proficiency in Microsoft Office and CRM tools Professional, confident phone presence Strong organizational skills and attention to detail Availability during evenings and weekends as needed

Job Type Full time PetSafe Brands, formerly known as Radio Systems Corporation, is headquartered in Knoxville, TN. It has been named “The Marble City” and "Scruffy City", names we have embraced for our unique charm. We are the home of 1982 World's Fair and we boast of 21 craft breweries around the city (click here for the Ale Trail ). If you like to hike or camp, visit the Great Smokey Mountain National Park. Take your pick of outdoor activities from walking, tubing, running, or biking in our Urban Wilderness . Knox County has an amazing public-school system, no state income tax, low property taxes and cost of living. We host Music and Shakespeare on the Square as well as Family Movie Nights on the Square during the summer months in downtown Knoxville. Our Company: PetSafe Brands is the world leader in pet products through our family of brands:Pet Safe Brand, Sport DOG Brand, Invisible Fence Brand, Kurgo and Premier Pet. Pet Safe Brand makes every product from leashes and harnesses to water fountains and and litter boxes. We have an ambitious goal of touching over 21 million pets, people, and communities around the world each year. We serve a broad range of pet owners from providing the hunter the best gear for a successful hunt to accommodating the “Not-So-Crazy Cat Lady” with all the entertaining toys and effective solutions she could ever imagine. We do this by creating a culture of enthusiasm, resilience, adaptability, and teamwork every day in the office. We work hard to be our community's employer of choice as we all live our purpose: We exist to unleash freedom for pet parents by keeping their pets happy, healthy and safe. Summary of Position: Answer inbound calls to assist customers with their current and future pet product needs through troubleshooting, discovery, and warranty fulfillment. This role requires sales skills to increase customer loyalty while contributing to company revenue, while working to achieve our mission of being the most trusted pet brands. Responsibilities: · Provide technical support to customers through troubleshooting issues while also giving excellent customer service. · Utilize the offered sales training to then offer and sell our vast array of products by finding product solutions which meet the customer's and their pet needs, including subscriptions. · Follow all policies & procedures to ensure quality & consistency on every customer interaction. · Consistently meet and/or exceed Customer Care Team accountabilities. Qualifications: · HS diploma or GED. · Must have at least 1 year of previous customer support and sales experience (retail, restaurant, call center). · Ability to work in-office as needed/when requested. · Have strong critical thinking skills that support PetSafe Brand's culture of continuous improvement. · Excellent problem solving and people skills. · Ability to communicate effectively - both verbally and written. · Computer skills including Windows and multi-system navigation. · Ability to thrive in a busy, fast-paced environment with change. · Keyboarding 40 WPM. Accountabilities: · Sales and Subscription Goals · Customer Satisfaction · Quality Assurance · Attendance · Wrap Time · Compliance (schedule adherence) · Average Handle Time #LI-RC1 BENEFITS: Working for PetSafe Brands definitely has its benefits. We offer a collaborative and creative team-oriented work environment where we encourage you to take risks to learn and grow! We offer a competitive benefits package including medical, dental, vision, and 401K match. In addition we offer a rich wellness program which includes an onsite health clinic, workout facility and of course, we encourage you to bring your dog to work, which is our whole reason for what we do! PetSafe Brands is dedicated to offering equal employment opportunity for all teammates and fostering a work environment free of discrimination and harassment. At PetSafe Brand, our teammates are our greatest strength. We strive to build a workforce as diverse as the customers we serve by hiring great people from a wide variety of backgrounds, life experiences, knowledge, self-expression and talent. We recruit and reward teammates based on capability and performance and together we are building a culture that welcomes all dimensions of an individual's identity including race, color, gender identity or expression, sexual orientation, marital status, age, educational background, national origin or ancestry, religion, veteran status, or physical ability. We embrace these differences and the unique contributions each teammate brings not just because it is the right thing to do but because it makes our company stronger. While we are committed to creating a diverse and inclusive workplace and a culture of belonging, we recognize that we still have more work to do and a lot more to learn.

Job Description MAKE EVERYDAY RIDICULOUSLY AMAZING. AVERAGE ALL IN PAY RANGE WITH BONUSES AND SPIFFS $19 TO $23 PER HOUR NEW HIRE BONUS RAMP UP STRUCTURE!! WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions) HOW is this PAID? A simple $400 payout Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be! The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our hundreds of stores that sell T-Mobile! There has never been a better time to join our team and grow your income! Responsibilities As a Retail Sales Representative, you are the face of our company and the most important position when it comes to generating sales and delivering an exceptional customer experience. We are looking for bold, energetic, passionate people as you are the first line of contact for our customers every day. Do you have that positive attitude for our customers, engagement to drive sales and a desire to have your income match the work you put in? Then we are ready for you to join CSNATION!!! Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control! BENEFITS We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you've got the perfect place to grow! Bonus Incentives Automatic Raises Health Benefits PTO 401k Pay Advances Discounted Phone Service Rewards Trips / Contests Promotion Opportunities! Child Care FSA (DCA) Benefit Required Qualifications: Open work availability for mornings, evenings, weekends, and holidays as scheduled At least 18 years of age A background check may be performed as part of the hiring process Must be able to stand for long periods of time in a retail store environment Must be able to move and/or lift up to 25 pounds *Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.

Launch Point Inc is seeking a fresh and innovative Retail Customer Representative to join our expanding Retail Marketing and Customer Service Department. We pride ourselves on our hands-on training, strong mentorship, and a culture that fuels career development. This is an excellent opportunity for someone eager to launch their career in customer service, brand management, and retail marketing. The ideal candidate will receive full training across all departments within our firm and will quickly become an integral part of our high-performing team. Our motto is perpetual growth and opportunity -and we stand by it. Daily Responsibilities: Track and report sales data and territory assessments to senior leadership Attend daily team meetings to review strategies and tools for success Stay up to date on product knowledge, client promotions, and competitor offerings Represent our clients and educate potential customers in a professional, engaging way Build and maintain long-term customer relationships throughout the experience Travel locally within assigned territories and occasionally for national conferences Qualifications: Bachelor's degree preferred or relevant customer-facing experience Strong problem-solving, influence, and communication skills Previous experience in customer service, retail, or sales is a plus Confident with public speaking and client interactions, both in person and over the phone Flexible schedule and openness to occasional travel Must be local to the Knoxville area, have reliable transportation, and be able to start immediately if hired What We Offer: Full training and mentorship across marketing, sales, and customer service A collaborative, team-first culture with daily support and development Advancement opportunities into leadership and management roles Opportunity to represent nationally recognized brands Travel opportunities for top performers and national networking events

Join the Explore Industries Team! At Explore Industries, we're more than just a leader in fiberglass swimming pool design and manufacturing-we're a team driven by respect, integrity, and innovation. We believe in empowering our employees, fostering collaboration, and delivering top-quality products that set industry standards. We are looking for a dedicated Customer Service Coordinator to join our team and help deliver outstanding services to our customers and dealer network. About the Role As a Customer Service Coordinator, you'll manage customer orders, coordinate logistics, and serve as a vital link between dealers, customers, and internal teams. You'll leverage your organizational skills and customer-first mindset to drive efficiency, support production timelines, and enhance overall customer experience. What You'll Do Process and track customer orders, coordinating delivery schedules with production and logistics teams. Serve as the primary liaison for dealers and customers, fostering strong relationships and resolving inquiries promptly. Collaborate with Accounts Receivable to confirm payments and ensure smooth order fulfillment. Manage inventory allocation for consignment or stock customers, integrating units into production schedules. Deliver timely updates on order status, scheduling, and product details with professionalism and accuracy. Identify and implement process improvements to streamline operations and elevate customer satisfaction. What We're Looking For Education & Experience: 2+ years of experience in customer service, logistics coordination, or administrative roles. Proven track record of building and maintaining customer or dealer relationships. Experience thriving in a fast-paced, deadline-driven environment. Familiarity with CRM software (e.g., Salesforce) and/or ERP systems (e.g., SAP, Microsoft Business Central) is a strong plus. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) at an intermediate level or higher. Skills & Qualifications: Exceptional organizational and multitasking skills, with a knack for managing competing priorities. Strong communication and relationship-building abilities, with a customer-first approach. Problem-solving mindset, with experience optimizing workflows or processes. Logistics or scheduling experience, ideally in a manufacturing, retail, or service-based setting. Adaptability to learn new systems and processes, with a willingness to cross-train. Flexibility to support after-hours customer needs when necessary. Why Explore Industries? A dynamic, team-oriented culture where your contributions shape our success. Competitive benefits package, including: Generous Paid Time Off & Holidays 401(k) with company match Medical, Dental & Vision Insurance (optional) Optional Life & Disability Insurance Ready to Dive In? If you're a motivated professional with a passion for logistics, customer service, and operational excellence, we'd love to hear from you! Learn more about us at exploreindustries.com. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join the Explore Industries Team! At Explore Industries, we're more than just a leader in fiberglass swimming pool design and manufacturing-we're a team driven by respect, integrity, and innovation. We believe in empowering our employees, fostering collaboration, and delivering top-quality products that set industry standards. We are looking for a dedicated Customer Service Coordinator to join our team and help deliver outstanding services to our customers and dealer network. About the Role As a Customer Service Coordinator, you'll manage customer orders, coordinate logistics, and serve as a vital link between dealers, customers, and internal teams. You'll leverage your organizational skills and customer-first mindset to drive efficiency, support production timelines, and enhance overall customer experience. What You'll Do Process and track customer orders, coordinating delivery schedules with production and logistics teams. Serve as the primary liaison for dealers and customers, fostering strong relationships and resolving inquiries promptly. Collaborate with Accounts Receivable to confirm payments and ensure smooth order fulfillment. Manage inventory allocation for consignment or stock customers, integrating units into production schedules. Deliver timely updates on order status, scheduling, and product details with professionalism and accuracy. Identify and implement process improvements to streamline operations and elevate customer satisfaction. What We're Looking For Education & Experience: 2+ years of experience in customer service, logistics coordination, or administrative roles. Proven track record of building and maintaining customer or dealer relationships. Experience thriving in a fast-paced, deadline-driven environment. Familiarity with CRM software (e.g., Salesforce) and/or ERP systems (e.g., SAP, Microsoft Business Central) is a strong plus. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) at an intermediate level or higher. Skills & Qualifications: Exceptional organizational and multitasking skills, with a knack for managing competing priorities. Strong communication and relationship-building abilities, with a customer-first approach. Problem-solving mindset, with experience optimizing workflows or processes. Logistics or scheduling experience, ideally in a manufacturing, retail, or service-based setting. Adaptability to learn new systems and processes, with a willingness to cross-train. Flexibility to support after-hours customer needs when necessary. Why Explore Industries? A dynamic, team-oriented culture where your contributions shape our success. Competitive benefits package, including: Generous Paid Time Off & Holidays 401(k) with company match Medical, Dental & Vision Insurance (optional) Optional Life & Disability Insurance Ready to Dive In? If you're a motivated professional with a passion for logistics, customer service, and operational excellence, we'd love to hear from you! Learn more about us at exploreindustries.com. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Customer Service Coordinator Join the Explore Industries Team! At Explore Industries, we're more than just a leader in fiberglass swimming pool design and manufacturing-we're a team driven by respect, integrity, and innovation. We believe in empowering our employees, fostering collaboration, and delivering top-quality products that set industry standards. We are looking for a dedicated Customer Service Coordinator to join our team and help deliver outstanding services to our customers and dealer network. About the Role As a Customer Service Coordinator, you'll manage customer orders, coordinate logistics, and serve as a vital link between dealers, customers, and internal teams. You'll leverage your organizational skills and customer-first mindset to drive efficiency, support production timelines, and enhance overall customer experience. What You'll Do Process and track customer orders, coordinating delivery schedules with production and logistics teams. Serve as the primary liaison for dealers and customers, fostering strong relationships and resolving inquiries promptly. Collaborate with Accounts Receivable to confirm payments and ensure smooth order fulfillment. Manage inventory allocation for consignment or stock customers, integrating units into production schedules. Deliver timely updates on order status, scheduling, and product details with professionalism and accuracy. Identify and implement process improvements to streamline operations and elevate customer satisfaction. What We're Looking For Education & Experience: 2+ years of experience in customer service, logistics coordination, or administrative roles. Proven track record of building and maintaining customer or dealer relationships. Experience thriving in a fast-paced, deadline-driven environment. Familiarity with CRM software (e.g., Salesforce) and/or ERP systems (e.g., SAP, Microsoft Business Central) is a strong plus. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) at an intermediate level or higher. Skills & Qualifications: Exceptional organizational and multitasking skills, with a knack for managing competing priorities. Strong communication and relationship-building abilities, with a customer-first approach. Problem-solving mindset, with experience optimizing workflows or processes. Logistics or scheduling experience, ideally in a manufacturing, retail, or service-based setting. Adaptability to learn new systems and processes, with a willingness to cross-train. Flexibility to support after-hours customer needs when necessary. Why Explore Industries? A dynamic, team-oriented culture where your contributions shape our success. Competitive benefits package, including: Generous Paid Time Off & Holidays 401(k) with company match Medical, Dental & Vision Insurance (optional) Optional Life & Disability Insurance Ready to Dive In? If you're a motivated professional with a passion for logistics, customer service, and operational excellence, we'd love to hear from you! Learn more about us at exploreindustries.com. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ABOUT US: The Metropolitan Knoxville Airport Authority The Metropolitan Knoxville Airport Authority (MKAA), established in 1978 as a nonprofit organization, owns and operates McGhee Tyson Airport (TYS) and Downtown Island Airport (DKX). With more than 88-years of service to the East Tennessee region, MKAA plays a vital role in supporting the area's air transportation system. Centrally located within a day's drive or short flight of major U.S. cities, our airports are positioned for continued growth and innovation. If you're interested in contributing to the future success of TYS and DKX, we encourage you to explore this opportunity further. The Position: The Building Services Specialist I plays a key role in maintaining clean, safe, and welcoming facilities. This position is responsible for performing a variety of custodial and facility upkeep tasks, including sweeping, mopping, scrubbing, vacuuming, and caring for hard floors and carpets. Responsibilities also include emptying trash and recycling, servicing and restocking restrooms, and cleaning windows, glass furniture, fixtures, and walls. The role requires safe and proper use of cleaning chemicals and equipment, including preparing cleaning solutions as needed. The specialist also assists passengers with general information, reports repair needs, and requests necessary supplies to support daily operations. Additional duties include snow removal at building entrances, applying de-icing materials, monitoring for safety hazards such as spills or slick surfaces, and operating balers and compactors for recycling. Responsibilities: Maintain cleanliness of building floors through sweeping, mopping, scrubbing, and vacuuming. Collect and dispose of trash and recycling materials. Clean, sanitize, and restock restrooms. Wash windows, glass partitions, and mirrors. Dust and polish furniture, fixtures, stainless surfaces, and walls. Strip, seal, finish, and polish hard floors; steam-clean or shampoo carpets. Safely use chemical cleaners and power equipment to protect floors, fixtures, and equipment. Prepare cleaning solutions by accurately mixing water with detergents or acids according to specifications. Provide general information and assistance to passengers as needed. Report major repair needs or facility system concerns to leadership. Request necessary supplies and equipment to complete cleaning duties. Remove snow from building entrances and apply de-icing materials. Monitor premises for safety hazards such as spills or wet areas and take appropriate action. Operate balers and compactors to process recyclable materials. Perform additional related duties as assigned. The Ideal Candidate: The ideal candidate possesses knowledge of effective cleaning and sanitizing methods, appropriate cleaning solutions, applicable custodial equipment and tools, and established health and safety procedures. They demonstrate strong organization and time-management skills, actively listen to fully understand verbal instructions, and maintain positive and effective working relationships. The role requires the ability to observe details, identify work that needs to be completed, and follow both verbal and written instructions. Excellent customer service skills and the ability to use a two-way radio are also essential. Minimum Qualifications: High school diploma or equivalent preferred; less than one year of custodial experience is acceptable. Salary and Compensation: The salary for this position is $16/hour. MKAA provides a highly competitive benefits package, including comprehensive medical, dental, and vision coverage; disability and life insurance; vacation and sick leave; and a 401(a)-retirement program. Deadline to Apply: For best consideration, apply by Sunday, January 11, 2026. *** Position open until filled . Please apply through this website (preferred), or mail resume to P.O. Box 15600 | Knoxville, TN 37901 | Attention: HR. Resumes/Applications must be received by the stated deadline, or postmarked by the deadline date, to be considered. No phone calls or emails please. Applicants must submit ALL the following to be considered: Official Metropolitan Knoxville Airport Authority Application or resume (Applicants submitting resumes must submit a completed signed copy of the MKAA application prior to being interviewed). Selection Process: Applications (and additional documents, if applicable) will be reviewed to identify applicants whose qualifications most closely meet the needs of the Metropolitan Knoxville Airport Authority. Employment process includes a security background check and physical (if applicable), which includes drug testing. Applicants must be currently authorized to work in the United States on a long-term basis. The Metropolitan Knoxville Airport Authority conducts random employee drug screening. The Metropolitan Knoxville Airport Authority is an Equal Employment Opportunity Employer.

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : *** For external applicants only: Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Tennessee*** Pay & Benefits: Pay of $20.22 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings** Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. Explore more benefits you'll love: ***************************************** Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You'll be one of the first Southwest Employees our Customers meet, and you'll help set the tone for a great trip. You'll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. See what a day as a Customer Service Agent looks like: swa.is/DayWithCSA Additional details This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process. New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week. After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime. This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union. Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Provides friendly service to and maintains positive relationships with all internal and external Customers Works in a cooperative spirit to ensure the success of our Company Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal Completes forms and reports as required by the Company Writes irregularity and complaint reports as required Duties may vary due to the size and organization of the station Must be able to meet any physical ability requirements listed on this description May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations Ability to work well with others as part of a team, meet the public, and work under stressful situations Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period Must be aware of hazardous situations and be able to handle emergencies as needed Must work under tight time constraints to accomplish quick turns of aircraft Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement Must be able to perform all job functions within a limited space Must be able to effectively communicate verbally by telephone, face to face and on public address systems Must possess good written and oral skills Must be able to communicate information and instructions verbally or via radio equipment Education No education requirement Experience No experience requirement Licensing/Certification Must be able to obtain a SIDA badge and meet all local airport requirements May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Physical Abilities Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods Must maintain the ability to wear prescribed uniforms Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Ability to work shift work and/or overtime Foreign language skills are desirable, but not required *The pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. ***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Pay Rate: $20.22 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

*PART TIME POSITION* *Customer Service/Ramp Agent (Little Rock Airport) responsibilities will include but are not limited to:* *Customer Service Responsibilities* * Ability to accept personal responsibility for resolving concerns * Excellent work ethic and demonstrate the ability to act with purpose and urgency * Safety of our customers, crew members and co-workers * Apply security measures as appropriate and protect SIDA * Preparing and issuing tickets, computing fares, issuing refunds * Checking passports and travel documents * Correctly route passengers and baggage during check-in * Working at arrival or departure gates * Ensuring the on-time departures of aircraft * Assist special need passengers including wheelchair services * Answering general travel inquiries, and successfully resolving customer issues * Prepare flight paperwork * Load and unload baggage, mail and cargo * Direct aircraft to and from gates * Perform aircraft services such as lavatory, water, and de-icing (winter operations) * Expeditious baggage delivery to baggage claim * Sort baggage in bag makeup area * Operate Jetbridge and Ground Service Equipment (GSE) * Perform accurate aircraft search * Close counter and ramp areas following flight closing and complete flight stats * Cleaning and upkeep of all work areas * Successfully complete any recurrent or required additional training * Perform other duties assigned *This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list* *CUSTOMER SERVICE QUALIFICATIONS:* * Eligibility to work in the United States without sponsorship * Minimum age 18, High school diploma or G.E.D. Additional education is a plus * Ability to read, write, speak, and understand the English language. Second language is a plus * Excellent communication skills that include speaking to large groups and individual customers * Familiarity with computers * Ability to work any available schedule to include nights, weekends, holidays, and overtime * Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather * Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces * Successful completion of post-offer pre-employment DOT drug screening * Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years * Ability to provide 10 years of employment, education, unemployment history per FAR 108.33 * Must possess a valid driver's license with 3 yr good driving record and provide a copy *Ramp Agent responsibilities will include but are not limited to* • Marshaling aircraft into parking positions • Unloading baggage and delivering it to baggage claim area • Loading luggage onto departing flights &assisting special needs passengers • Loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories • Connecting and disconnecting external power generators to the aircraft • Boarding catering supplies, performing security functions, preparing aircraft weight and balance paperwork • Coordinating with pilots, airline dispatch office, and the customer service department • Conduct other work duties as assigned *Ramp Agent Qualifications* • Must be able to work any shift in a 24-hour period, including days, nights, weekends and holidays • Must be extremely flexible; willing and able to prioritize Quickflight (Silver) work schedule • Must be able to work in a fast paced, deadline driven environment • Must have professional appearance (visible tattoo's must be covered) • Excellent attendance and punctuality required • Valid Driver's License (3 year driving record required with no more than 3 moving violations in 3 years. No alcohol or drug related violations) • Must be legally authorized to work in the U.S. for any employer without sponsorship • Must be able to pass a Drug and Alcohol Screen, FBI Fingerprint & Criminal History check *Other Requirements* • Sight: Must be able to see well enough to read reports • Hearing: Must be able to hear well enough to communicate with customers, vendors and team members. • Standing, walking, climbing. stooping, kneeling and lifting are required • Must be willing to work in outdoor environment (heat and humidity, rain etc.) • Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with assistance. • Must be able to type and use technical sources • Safety awareness and training will be provided *ADDITIONAL INFORMATION:* All your information will be kept confidential according to EEO guidelines. Interested parties may reply directly to this ad._ Principals only. Recruiters, please don't contact this job poster. do *NOT* contact us with unsolicited services or offers Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Dental insurance Paid time off Vision insurance This is an outstanding opportunity for the right individual! We are searching for a creative, self-motivated individual who desires to grow, learn and lead. This individual must be teachable and have a high capacity for multi-tasking with attention to detail and organization. Job Type: Full-time Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times Assist in the sales process and respond to various lead generators quickly and efficiently Communicate with prospective and current clients, with needed information, in a timely manner Know our services offered and pricing structure extremely well to be able to answer questions STRONG emphasis on outbound warm calls Process and schedule service requests in a timely fashion according to company policy Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, transactions, comments and complaints. Communicate with technicians on a regular basis and oversee route schedules for specific services. Providing feedback on the efficiency of the customer service process and make necessary adjustments. General administrative tasks as needed. Network with clients and other professionals to build sales for your specific service. Other duties as assigned Education: High school diploma or general education degree (GED) required. Experience: 1-2 years clerical/administrative experience (preferred) Inside sales or call center sales experience (required) with ability to "close" the sale. Data entry experience Excellent verbal and written communication skills Familiarity in Microsoft Office applications including Word, Excel, Outlook Familiarity with web-based applications and apps Other Requirements: 18 years or older Must have a valid drivers license Be on time, reliable and consistent Follow MCS policies and procedures Work in a team environment (TEAM Together everyone achieves more) Preferred Skills: High level of professionalism and confidentiality Ability to stay calm when customers are stressed or upset Ability to be flexible given a dynamic and fast-paced work environment Time management skills including prioritization of multiple tasks and planning techniques Comfortable using computers - Microsoft Office proficient Experience working with customer support

Job DescriptionSalary: Since 1991, Emerald Youth Foundation has worked to support Knoxvilles youth and prepare generations of Godly community leaders. Emerald Youth has engaged more than 30,000 children and young adults in a variety of community programs over nearly three decades. Every year, Emerald Youth serves more than 3,000 children, teens and young adults in the heart of Knoxville through faith, learning and health programs. JOB SUMMARY: The Calling & Career Ministry Coordinator executes the day-to-day operations of the learning center open to 8th through 12th graders to support their transition from high school to post-secondary education and training. This role will help facilitate academic support and enrichment opportunities, calling and career identification and planning, and post-secondary training selection so that students can identify their God-given calling and select the best path to pursue that calling. BENEFITS: Medical, Dental, Life, Short-Term & Long-Term Disability insurance paid 100% for employee. Voluntary benefits available for family members Paid Vacation Paid Holidays ESSENTIAL DUTIES: Plan and implement Calling and Career activities within and outside of the Center. Cultivate an inviting learning environment that attracts and keeps students engaged. Guide and enroll students into the grade-level appropriate workshops and classes. Secure and match students with tutors as needed. Help plan and implement college visits. Obtain and maintain certification to implement Calling and Career assessments and discuss results with student and family. Help counsel students to determine the best post-secondary path that aligns with their calling, interests, and abilities. Liaison with college/university faculty to recruit and coordinate workshop leaders and student volunteers. Communicate with workshop leaders to help prepare them for their presentations. Know students and their families to help maintain participation levels in programs. Work with the Calling and Career Ministry Director and Program Development team to ensure highest quality offerings are made available to students. Assist with the planning, scheduling, and confirmation of center offerings. Help identify needed curriculum and to ensure compliance with Emerald Youth outcomes. Operate technology and prepare and implement learning materials as needed for the program. Ensure snacks are purchased, prepped and provided to students during programs. Ensure facility is clean, organized, and well maintained. Be responsible for opening and closing building. Identify constraints or leakage related to the Calling and Career Center that could keep youth from being comprehensively engaged or meeting academic outcomes. Seek solutions working collaboratively with supervisor to attempt and resolve issues so students can move forward in programs. Recruit, train, and supervise additional volunteers to adequately staff Ministry Center. Oversee crisis situations and communicate with student and/or family as needed, proving support and guidance. Coordinate with supervisor in case of such an event. Track, review and provide needed data and/or report achieved outcomes and measurements related to the Calling and Career Ministry Center. Oversee safety at site, ensuring all team members comply with organizational safety standards, including but not limited to behavior and discipline, child ratios, transportation, CPR, and first aid as applies. Maintain program budget. Maintain a current CDL and drive large vehicles/buses as needed or help coordinate transportation as needed Deliver effective and timely communication and ensure staff does the same. Manage additional projects and tasks as assigned and participate with any assigned groups or committees. MINIMUM QUALIFICATIONS: Dedicated Christian with clear knowledge of the Gospel and a passion for the mission of Emerald Youth Foundation; connected to a church community; possesses a strong reputation for honesty, integrity, and high moral standards. Education, counseling or related bachelors degree. Ideally 3-5 years experience in counseling or youth programs coordination. Must hold or obtain a CDL and drive large vehicles/buses. Must obtain certification in designated Calling & Career assessment. Excellent written and verbal communication skills. Proficient in Microsoft Office software. Able to supervise and motivate team. Attention to detail. Willingness to work extended hours. Ability to work efficiently in a collaborative setting. *Comprehensive engagement = target youth engaged in faith, learning, and health activities

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Knoxville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

We are currently accepting applications for 1 part time customer service position with OPEN availability for our 2026 season. Pay is based on experience and work history. The ideal candidate is attentive, punctual, hard-working, and displays INITIATIVE. We are a smoke free workplace!! This position will also include assisting in scheduled events at various locations. Monthly, and seasonal bonuses available. Experience preferred but will train the right candidate. EVENINGS, WEEKENDS AND SOME HOLIDAYS ARE REQUIRED. MUST have a phone with voicemail. Responsibilities Greet customers Answer any questions the customers may have in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications: U.S AMERICAN CITIZENS ONLY WILL BE CONSIDERED!! Proven working experience as a cashier or in customer service MUST HAVE WORKING NUMBER WITH VOICEMAIL MUST HAVE BASIC MATH SKILLS Strong attention to detail Ability to listen and communicate effectively

Hours * Monday - Friday * 9:30 AM - 6:00 PM * Occasional Saturdays At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. JOB SUMMARY: The Customer Solution representative will be the escalation point to solve complex problems that are reported by customers and regulatory agencies and to communicate the progress of the solution to the reporting employee, regulatory agencies, and/or affected customer. The representative is responsible for ensuring all escalated customers and regulatory inquiries are resolved timely and efficiently to meet the highest service quality standards. The representative will fully track solutions and related communication activities and retain critical information concerning customer inquiries. The representative should be able to foresee, project, and recommend solutions to potential problems as well as identify broad impact issues within the company and work with all departmental management to prevent situations which cause negative customer relations. JOB DUTIES AND RESPONSIBILITIES: COMMUNICATION- 45% OF THE JOB * Effectively communicates (written and verbal) with internal workgroups to resolve problems within established service levels * Regularly communicates (written and verbal) with customers to obtain required information, set expectation for next contact and continues follow up with the customer until final resolution is determined * Raises awareness of customer issues that may exceed service level * Update submitters / regulators agencies of progress towards and completion of customers inquires * Communicates recurring issues as appropriate ISSUE MANAGEMENT- 45% OF THE JOB * Self-directed to solve escalated customer problems and selects appropriate solution path based on issue information * Obtains additional information if required to define issue * Document all activities and communications in issue management system * Identifies root-cause of customer issue and recommends appropriate solution * Able to manage multiple issues and ensure resolutions are resolved within service levels ADDITIONAL RESPONSIBILITIES AND PROCESS IMPROVEMENT- 10% OF THE JOB * Identify opportunities and provide feedback relating to continuous company/ department improvement * Works effectively as a team member * Demonstrates Firstpower in attitude and relationships JOB REQUIREMENTS: * Excellent written and verbal skills * Ability to manage multiple problems effectively * Knowledge of bank products and systems * Ability to analyze problems, identify trends and recommend solutions * Interpersonal skills to work with various levels of management and difficult customers JOB QUALIFICATIONS: * Two to three years' experience in bank product service/operations. * BA, BS degree or equivalent in experience * Experience with banking products and systems * Two years' experience written and verbal direct customer communications About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job Description DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Knoxville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.