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Sales associate and customer service jobs in Lakeland, FL

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  • Customer Service Specialist

    Insight Global

    Sales associate and customer service job in Saint Petersburg, FL

    Our commercial banking client is looking to hire a Client Service Specialist who would be responsible for managing the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Responsibilities include but are not limited to: • Identify customer needs and take proactive steps to maintain positive experience. • Act as the main point of contact for clients within assigned market vertical and take ownership of completion of request. • Foster a culture of partnership and collaboration with internal business partners to drive consistent communication and alignment. • Liaise and advocate on behalf of the client and ensure a continuation of care when additional internal expert involvement is needed. • Identity cross sale opportunities to appropriate line of business partners.
    $25k-34k yearly est. 1d ago
  • Bilingual Medicaid Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Sales associate and customer service job in Tampa, FL

    FLSA STATUS: Not-Exempt About Leeds Resources: At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process. We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis. About our Client Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need. The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment. Job Qualifications: Bilingual in English and Spanish Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience Successful completion of applicable background screening required
    $20k-29k yearly est. 2d ago
  • Customer Service Representative

    Leviat In North America

    Sales associate and customer service job in Riverview, FL

    Leviat, a CRH company, is a global leader in lifting, insulating and connecting technology for the construction industry. The company employs nearly 3,000 diverse, talented employees at 60 locations globally. Leviat's engineered products and innovative construction solutions are used in a variety of market segments from residential, non-residential and infrastructure, enabling users to build better, stronger, safer, and faster. We stand together to REINVENT THE WAY OUR WORLD IS BUILT. Job Summary Receives, records, and reconciles customer service orders, inquiries, and complaints in a timely and professional manner. This is primarily an inbound position where you are working with customers to process orders, resolve issues, billing and supporting the outside sales reps etc. Ideally, we would like to find someone that is familiar with construction and/or industrial manufacturing business but are willing to train someone that has the right attitude. Job Location This role will work from our Riverview, FL facility. Job Responsibilities Answers incoming customer telephone calls in a courteous and professional manner Responds to and investigates customer inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner Receives, records, and routes customer orders/changes in appropriate manner Answers customer inquiries and provides appropriate technical and/or product-related information Researches and resolves customer complaints and/or billing issues Contacts customers when necessary to follow-up on customer issues or orders/quotes Obtains customer feedback information Effectively communicates customer issues and concerns to all applicable internal staff members Documents all contacts, actions, and responses in customer database Route qualified opportunities to the appropriate sales executives for further development and closure. Organizes and maintains file system: files correspondence and other records Maintains working knowledge of products and/or services Prepares reports and correspondence as needed Performs other duties as assigned by supervisor Job Requirements Previous experience in outbound call center, insides sales, or related sales/customer service type role is a plus Excellent customer service skills Continuous operation of computer and telephone to answer customer inquiries Excellent verbal and written communication skills Proficient on [Microsoft Word and Excel] Commitment to excellence and high standards Strong organizational skills; able to manage priorities and workflow Ability to work independently and as a member of various teams and committees Ability to understand and follow written and verbal instructions Acute attention to detail Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Ability to perform diversified clerical functions and basic accounting procedures. Ability to effectively communicate with people at all levels and from various backgrounds. Bilingual skills a plus. ERP - AX a plus Transportation System - Lima a plus What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Leviat, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
    $24k-32k yearly est. 3d ago
  • Catering Sales Specialist

    Good Food | Events + Catering 3.8company rating

    Sales associate and customer service job in Tampa, FL

    For the best overview of this position, please read everything in bold! We're looking for awesome team members to join our industry-leading event catering company. We are currently seeking an Event Specialist, which is a full-time exempt position that includes business development, client account management, event production, marketing and sales. Your role is directly responsible for the entirety of the event planning process, up until event execution- beginning with initial lead intake, creation of catering proposals, complete event production, and client account maintenance. You would be working during the week in our corporate office in Seminole Heights and occasionally offsite at various locations throughout the Tampa Bay region for events, weddings and parties. Weekend and evening availability and work is necessary. Expectations For Role You must have experience working for an off-premise catering company or in the event industry. This is a requirement for this position. Any capacity is valid - sales, server/bartender, logistics, etc. Interest and knowledge in working with an off-premise catering company or event production company Effective Communicator Learn how to effectively use the tools and technology that have been provided to you, including Google Calendars, MS Office, OneDrive and industry wide catering software (Total Party Planner) Requirements Attendance - must be able to maintain a regular and reliable attendance record (in-person at various locations, including at the company's office and warehouse as well as at event sites). Flexible Hours-the Event Specialists must be able to work nights, weekends, and holidays in addition to regular business hours when requested, and particularly during busy times of the year. Physical standards - Must be able to stand for 8-10 hours in a day. Driver's license - Must maintain a current valid automobile driver's license. Driving record - Must maintain a good driving record. Ongoing Responsibilities Sales of Events and Weddings Prospecting for new business, clients and referrals in the corporate, social, non-profit and wedding markets. Meet potential referral sources and clients to sell catering events. Manage professional working time effectively through prioritization of client contact, building of proposals and expedient returning of phone calls. Smart time management is a key to success in an autonomous sales role. Event Planning and Client Relationships Manage professional working time effectively through prioritization of client contact, revisions of proposals and expedient returning of phone calls. Smart time management is a key to success in this role. Plan and manage all details for events sold, including: TPP input, final details, pack lists, final client meetings, and communication with other departments of Good Food to ensure successful planning and execution. Serve as the primary point of contact with clients as their events move toward the event day. Examples of those client responsibilities include but are not limited to: proposal revisions, coordinating/staffing site visits and tastings, confirming menus + final guest counts and linen colors/rental decisions, coordinating and relaying sub vendor details and plans to clients. Expected first year income of $60,000 - $70,000 - includes base salary and sales commissions. Income can increase significantly over time based on sales volume. Still reading? When you apply to this job, shoot us a quick message to tell us your favorite food! 401(k) with company match, health insurance (50% paid by company), vacation pay The functions for this job position listed above are not all-encompassing and may require you to do other functions. A little about us - Established in 2008, Good Food Events + Catering is a locally owned event catering company that is a market leader and known for producing complex and large events. We specialize in weddings, social and corporate events, ranging in 50-2,500 guests. Our food is described as Modern-American cuisine, cooked using fresh ingredients, primarily from scratch.
    $60k-70k yearly 3d ago
  • Seasonal Sales Support | Tampa, FL

    David Yurman 4.6company rating

    Sales associate and customer service job in Tampa, FL

    The Tampa Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff. The role is expected to start in or around late September 2025 and end by January 2026. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays. Responsibilities Enters sales at POS. Answers and properly directs all incoming calls. Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients' needs. Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times. Assists Sales and Operations team wrap client packages. Assists Sales and Operations team with the cleaning of client jewelry. Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders). Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes). Assists the Operations team with the unwrapping of David Yurman Bags for easy access. Assists the Operations team with the putting together of DY Pocket Folders. Assists Operations team package and ship client packages. Assists Operations team in inventorying office supply needs. Assists Operations team in inventorying packaging needs. Assists Operations team in inventorying stationary needs. Assists Operations team identify client jewelry repairs. Assists store in maintaining a clean case line. Assists Sales and Operations team organize understock. Assists Operations team with Inventory Serial Case Audits. Ensures organization and cleanliness of jewelry cleaning area. Qualifications Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred Computer skills: Proficient in Microsoft Excel and Outlook Ability to be detail-oriented, adapt and prioritize in a fast-paced environment Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,). Expected base pay for the role is $20.00 - $22.00/hour.
    $20-22 hourly 1d ago
  • Bilingual Builder In-House Sales Associate

    Zenodro

    Sales associate and customer service job in Clermont, FL

    Now Hiring: Bilingual Sales Consultant Zenodro Homes | Central Florida's Leader in Vacation & Second Homes Zenodro Homes is seeking a high-performing Bilingual Sales Consultant-fluent in English + Spanish or English + Portuguese-to join our division specializing in vacation homes and second homes in Central Florida. Our buyers come from the U.S., Latin America, Brazil, and Canada, seeking seasonal retreats, second residences, or family getaways near world-famous attractions. You will guide them through a polished, culturally informed buying experience while proactively generating your own pipeline through outreach, networking, and relationship building. This position offers: - Competitive Draw + Commission Structure - Six-figure earning potential - Guaranteed Sundays off-unlike most builders - Full benefits including 401(k) This is a rare opportunity to build a high-earning, global-facing sales career with real work-life balance. About the Role This is a proactive, outbound-driven sales role for a bilingual professional who excels in generating leads, cultivating relationships, and representing a premium product to a global audience. Daily and accurate use of the company CRM is required for tracking leads, activities, follow-ups, and pipeline management. Lead Generation Responsibilities This is a hands-on sales role with a strong emphasis on consistent outbound activity. Outbound Prospecting Daily cold calling of potential buyers, interest lists, investors, and out-of-state prospects. Building a disciplined, self-generated pipeline. Logging all calls, notes, and follow-ups in the company CRM every day. Realtor & Broker Engagement Regular outreach to local, national, and international realtors. Scheduling and delivering broker presentations, both in-person and virtual. Tracking realtor/broker interactions, referrals, and follow-up in the CRM. Networking, Events & Expos Attending networking events, professional mixers, and real estate gatherings. Representing Zenodro at real estate expos, conferences, and trade shows. Entering all new contacts and leads into the CRM for structured follow-up. Possible Travel Requirements (Not a Benefit) Travel may be required as part of the role based on business needs: Domestic travel within the United States. International travel to Latin America, Brazil, or Canada when necessary. All travel-generated leads must be added to the CRM immediately. Core ResponsibilitiesBilingual Customer Engagement Deliver compelling presentations and tours in English + Spanish or English + Portuguese. Provide clarity, cultural sensitivity, and support to remote and international buyers. Communicate and follow up in the buyer's preferred language. Vacation & Second Home Expertise Present Zenodro communities with emphasis on design, comfort, amenities, and lifestyle benefits. Highlight Central Florida's appeal - theme parks, recreation, dining, golf, shopping, and year-round sunshine. Help buyers visualize their ideal Florida retreat and seasonal living experience. CRM Accuracy & Sales System Compliance Use the company CRM daily to track every lead, interaction, and task. Maintain accurate, organized, up-to-date records. Follow all CRM workflows and reporting expectations consistently. Relationship Building Build long-term relationships with buyers, brokers, realtors, and industry partners. Deliver a concierge-level experience for remote and international clients. Communicate proactively and professionally throughout the entire process. Full Sales Cycle Management Guide buyers from first contact through contract and closing. Collaborate with internal departments to ensure a seamless buyer experience. Represent Zenodro's professionalism and service standards at all events and interactions. Qualifications Fluent in English + Spanish OR English + Portuguese (required). Strong outbound sales experience and ability to self-generate leads. Proven proficiency in CRM systems (required). Background in real estate, new-home sales, hospitality, or luxury sales preferred. Excellent presentation skills (virtual, in-person, and expo settings). Highly motivated, organized, and goal-driven. Able to work Saturdays, with Sundays ALWAYS off. Willing and able to travel domestically and internationally when required. Strong follow-up discipline and attention to detail. Compensation & Benefits Zenodro offers a rewarding structure built for top performers: Includes: Competitive Draw + Commission Plan 401(k) retirement plan Six-figure income potential Performance incentives and recognition Full benefits package: PTO, health coverage, ongoing training and development Guaranteed Sundays off Long-term growth opportunities with a respected homebuilder Why Zenodro Homes? Zenodro builds communities centered on comfort, design, and lifestyle - and we bring those same values to our team. You'll enjoy: A premium vacation and second-home product A diverse, enthusiastic global buyer base A supportive culture focused on excellence and integrity Predictable weekly rest: NO Sundays A career with high earning potential and meaningful impact This is where you can grow, earn, and succeed in one of Florida's most exciting real estate segments. -How to Apply Ready to represent a premium builder, generate your own success, and enjoy a schedule that supports your life? We want to meet you. Submit via Indeed or Send your resume to: ******************* Complete brief survey: ***********************************************
    $23k-35k yearly est. 1d ago
  • Sales Specialist

    Equity Lifestyle Properties, Inc. 4.3company rating

    Sales associate and customer service job in New Port Richey, FL

    What you'll do: This is not a 9-5, sit-behind-a-desk job. Instead, you will develop and execute creative sales and marketing plans designed to drive business to the community. Our sales team is highly collaborative and works together towards a common goal. The role would be working out of our community, Harborview Mobile Manor located in New Port Richey, FL. Your job will include: Selling, processing, and closing homes in accordance with company business plans. Showing homes and highlighting the features and benefits of the homes and the community. Approximately 85% of your time will be spent showing homes. Adhering to the company's selling philosophy when serving our customers while utilizing all selling and organizational tools provided to include accompanying them through model homes, undecorated models (which may be at various stages of construction), and/or available homesites. Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication. Developing an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising, and demographics. Monitoring and recording daily customer traffic utilizing company designated tracking tools and sending “Thank You” notes to all potential customers along with continued follow up. Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities. Creating sales agreements which may include calculation of sales tax and monthly payment plans as well as running credit checks. Attending regular rally meetings to review sales and marketing strategies. Meeting with residents and buyers to list and sell homes and keeping a database of available homes for sale. Collaborating with the Community Manager, Regional Sales Manager and/or Regional Manager to develop the community sales and marketing plans. Participating in regional call campaigns and community events. As part of community outreach, building strong resident relations with ongoing communications and an all-encompassing attitude of courteous, respect, and customer service to self-generate sales. Experience & skills you need: Strong customer service and sales skills with a proven history of success. Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team. Positive attitude, self-motivated, resourceful, professional, and capable of achieving goals. Ability to work in a fast paced and team-centered environment. Ability to work weekends on a regular basis. Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions. Ability to problem solve and be detail-oriented. Understand and follow company established policies and procedures. Enjoy collaborating as a team player with a strong work ethic, accepting constructive feedback, and following directions from managers. Committed to self-development of sales, marketing, and technological advancements. Enjoy self-generating sales through outreach and marketing initiatives. Ability to use the Microsoft Office suite of products including Outlook and Excel. You have a valid driver's license and a clean driving record. This is required.
    $52k-78k yearly est. 2d ago
  • Retail Sales Associate

    Ashley Global Retail, LLC

    Sales associate and customer service job in Clermont, FL

    We Don't Follow Trends, We Create Them. Make some serious Cash! Incentive Potential $29,800 - $117,900 For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Purpose at Ashley: As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment. What You'll Do Thrives in an environment that rewards for delivering world-class service and delighting our guests. Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image. Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions Address customer concerns independently whenever possible Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks Meet and exceed sales goals, align to KPI's and performance standards Complete any additional tasks as assigned by management What You Bring Legally authorized to work in the US. At least 18 years old Ability to lift, tug, and pull 25 IBS with or without accommodation. High school diploma or equivalent, preferred 1 year customer service and/or sales experience, preferred Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to Conveys information in a way that inspires action Gets excited by developing and sharing fresh ideas Ability to work flexible hours, including weekends and holidays Communicates information in a motivating manner that prompts action Flourishes in an environment that values exceptional service and customer satisfaction Maintain reliable attendance What's In It for You: When you join us, you are eligible to participate in our comprehensive benefits programs, which include: Extended health, dental benefits, and vision insurance Employee Discount from 10% - 30% Life/Disability Insurance Flex Spending Account 401K Paid Time Off & Holidays Paid Birthday Weekly Pay Learn more about who we are and the causes we support here Apply now and find your home at Ashley!
    $23k-35k yearly est. 13d ago
  • Customer Sales & Serv Rep

    DTS Fluid Power 3.6company rating

    Sales associate and customer service job in Lakeland, FL

    Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Lakeland, FL. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Process customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Driving and Delivering Material to Customers Requirements: 1+ year customer service or inside sales experience Strong attention to detail High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) This position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position. Come for the job. Stay for the career. Apply for immediate consideration! #LI-RB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $33k-47k yearly est. Auto-Apply 60d+ ago
  • Customer Services Associate

    Metropolitan Ministries 4.0company rating

    Sales associate and customer service job in Tampa, FL

    Part-time, Temporary Description About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $17.00/hr Hours: Thursday through Saturday, 8:15a to 5:00p Start Date: Monday, 11/3/25 End Date: Saturday, 12/20/25 Job Functions: Our Customer Services Associate (CSA) will participate in supporting the Tampa Bay community through running and supervising the Tampa Tent Donor Lane. Our Tent will be located again this year on North Rome Ave. The CSA will work in the tent assisting with donations being dropped off, interacting with donors, supervising volunteers assigned to Donor Lane, and periodically reporting donation counts. The CSA will work as a member of a large, fun team. The CSA will work directly with the public, Metropolitan Ministries employees, and volunteers. The Customer Service Associate will help provide vital support to Metropolitan Ministries and those we serve. Come join us and witness first-hand how this amazing community rallies to support those in need during the holiday season. Your participation in this holiday season tradition will help provide a happy holiday for so many! Essential Responsibilities: 1) Responsible for greeting and thanking each donor who drives through the Tampa Tent Donor Lane (DL). 2) CSA will assist with collecting donations which will be tallied by weight and/or count. 3) CSA will collect donor bio information digitally, record donation amounts, and digitally send donor an emailed receipt. 4) CSA will train and oversee volunteers assigned to Tampa's DL who will perform these same tasks. 5) CSA will assure protein counts are recorded in appropriate tracking software. 6) During distribution days, CSA will be available to guide and assist Holiday Volunteer Leaders (HVL). 7) Support the tent team in other tasks as assigned. Requirements Education and Experience: High School Diploma or GED completed. Skills Requirements: Must be able to work within a multi-disciplinary team framework; must be able to communicate effectively in English; must be dependable; demonstrates maturity and sensitivity to issues of faith, culture, and other sources of diversity; ability to plan and organize work and attend to detail; ability to handle job-related matters in a professional and diplomatic manner. Customer service-oriented, positive, and helpful attitude. Physical Requirements: Hearing and speaking ability which allows for effective oral communication of information; physical, emotional and spiritual stamina to handle job-related issues and stress. Must be able to lift 40 lbs and work in an area where temperature is not regulated; must be able to tolerate times when it is too warm and times when it is chilly. Other: Demonstrates a passion for the mission and vision of Metropolitan Ministries. Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at **************************** Salary Description $17.00/hr
    $17 hourly Easy Apply 60d+ ago
  • Outdoor Sales Customer Experience Specialist

    Nuvision 4.3company rating

    Sales associate and customer service job in Tampa, FL

    Benefits: Bonus based on performance Employee discounts Opportunity for advancement Training & development Are you passionate about creating exceptional customer experiences? At our company, you'll find a team of dedicated professionals who thrive on collaboration and innovation. Our diverse and adaptable team works together to improve customer satisfaction, define top-notch service standards, and deliver solutions that truly make a difference. As a Customer Support Representative, you'll be on the front lines of communication with our customers, helping identify their needs and ensuring they have a seamless and satisfying experience. What You'll Do: Build strong, lasting relationships with customers through open, honest, and transparent communication. Promote services that address customer needs while maintaining integrity and trust. Resolve customer account inquiries, service conflicts, and outstanding issues promptly and professionally. Support customers throughout the entire sales cycle, ensuring an effortless enrollment process. Communicate goals, achievements, and challenges effectively with management. Collect and maintain accurate customer information while adhering to confidentiality standards. Document and report customer interactions, inquiries, and completed sales. What We're Looking For: Experience in customer-facing roles such as hospitality, retail, or customer service is a plus. Strong communication skills with a knack for building authentic relationships. Analytical thinking and problem-solving abilities to address customer challenges effectively. Excellent time management and organizational skills for handling multiple accounts. Enthusiasm for learning and actively participating in team meetings, training sessions, and networking events. A desire to grow with an organization that values employee well-being and fosters a supportive and inclusive workplace culture. Why Join Us? Collaborative Environment: Work with a team that thrives on innovation and celebrates success together. Professional Growth: Gain valuable skills and experience with opportunities for advancement. Supportive Culture: Be part of an organization that prioritizes employee well-being and development. Ready to Make an Impact? If you're excited about delivering exceptional customer experiences and being part of a growing, dynamic team, we'd love to hear from you. Apply today and start your journey with us! Compensación: $45,000.00 - $55,000.00 per year
    $45k-55k yearly Auto-Apply 60d+ ago
  • Customer Sales Represenative

    Trova

    Sales associate and customer service job in Tampa, FL

    Job DescriptionCustomer Sales Representative (CSR) Employment Type: Full-Time | Hours: 8:00 AM - 4:00 PM Compensation: Draw vs. Commission | Base Salary: $50,000-$60,000 (up to $80,000 with experience) + 13-15% on Margin per Load SoldPosition OverviewA dynamic and growing company in Tampa, FL is actively seeking a Customer Sales Representative (CSR) to join its fast-paced logistics sales team. This role is ideal for a motivated and driven individual who excels in sales and customer service, with an understanding of shipping and logistics operations. You'll be responsible for generating new business, nurturing long-term customer relationships, and selling domestic and international freight solutions coast-to-coast using cutting-edge logistics software and technology.Whether you're a recent graduate who's hungry to learn or a seasoned logistics salesperson with up to 10 years of experience, this is a great opportunity to grow in a supportive, mentorship-driven environment.Key Responsibilities. 1. Sales & Business Development Identify, target, and onboard new customers, including importers, exporters, manufacturers, and distributors. Sell freight forwarding solutions, including LTL/FTL trucking, air freight, ocean freight, warehousing, and customs clearance. Negotiate pricing, margins, and service agreements. Meet or exceed sales targets and revenue goals using a consultative approach. 2. Customer Relationship Management Serve as the primary point of contact for clients throughout the sales and shipping lifecycle. Build and maintain long-term relationships to drive repeat business. Provide customers with accurate rate quotes, service options, and shipment schedules. Respond promptly to customer inquiries and resolve any service issues or delays. 3. Logistics & Operations Support Coordinate closely with internal operations teams to ensure timely and accurate shipment execution. Educate clients on documentation, customs requirements, and compliance regulations. Track and follow up on ongoing shipments and proactively communicate updates or changes. 4. Market Intelligence & Strategy Stay informed on industry trends, freight rates, supply chain challenges, and regulatory updates. Gather and report customer feedback and competitor insights to the management team. Contribute to the development of marketing and sales strategies based on real-time market feedback. 5. Administrative & Reporting Maintain accurate client data, interactions, and sales activities in the CRM system. Prepare customized quotes and sales proposals. Generate regular performance reports and sales forecasts for leadership review. Requirements Preferred Qualifications: Bachelor's degree in Business, Supply Chain, Marketing, or related field (preferred, not required). 0-10 years of experience in sales, logistics, or freight forwarding. Excellent interpersonal and negotiation skills. Strong organizational and time management abilities. Self-motivated, adaptable, and comfortable working in a fast-growing environment. Proficiency with CRM systems and Microsoft Office Suite. Willingness to travel locally for customer meetings. What We Offer Competitive base salary with performance-based commission (13-15% on margin/load). Full training, mentorship, and support from an experienced team. Opportunities for career advancement in a rapidly growing office (Tampa office expanding from 15 to 50 people). Collaborative team culture and a commitment to employee growth. Application Process Interviews are conducted onsite in Tampa, FL. Immediate openings available - ready to hire ASAP. About Trova Advisory Group Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment. Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status. We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at ***************** Include the nature of your request and your contact information, and we will be happy to assist you. Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.
    $50k-60k yearly 4d ago
  • Customer Relations Specialist

    Service Pros Auto Glass

    Sales associate and customer service job in Wesley Chapel, FL

    Job Description Customer Relations Specialist - Wesley Chapel Earn $1,000-$2,500+ WEEKLY • No Experience Needed • Weekly Pay Service Pros Auto Glass is hiring friendly, motivated people to work inside our partnered auto dealerships. If you enjoy talking to people and want a high-earning, entry-level opportunity, this is it. What You'll Do Greet customers in the service drive Identify simple windshield replacement needs (we train you!) Explain options and help schedule service Build relationships with dealership staff Track customer interactions and hit daily/weekly goals What We're Looking For No experience required - we train fast Positive, outgoing, and coachable Strong people skills Valid driver's license & reliable transportation What You Get $1,000-$2,500+ weekly Weekly pay Fast training & clear growth opportunities Supportive, team-first culture Fun team events & bonuses Apply Today Start earning quickly in a role with simple duties, strong support, and excellent weekly pay.
    $27k-42k yearly est. 24d ago
  • Head Start Services Specialist

    Hillsborough County 4.5company rating

    Sales associate and customer service job in Tampa, FL

    Performs duties assisting with the coordination of services to pre-kindergarten children and conducts community outreach programs. Ideal Candidate The ideal candidate for the Head Start/Early Head Start Services Specialist (IT) position will have a Bachelor's Degree in Computer Science, Information Systems (IS), Cybersecurity, Computer or Software Engineering, or other related Information Technology (IT) Degree. Additionally, the ideal candidate will have at least one year of experience troubleshooting basic computer issues. Must be able to handle a high volume of work, prioritizing tasks when handling multiple assignments. Head Start knowledge and/or experience a plus. Salary Minimum: $42,057.60- $54,674.88/per year Core Competencies Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service. Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve. Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations. Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals. Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below. Establishes and conducts outreach and recruitment programs to ensure enrollment of eligible children. Conducts Individual Education Plan meetings to determine services needed to meet the special needs of each child. Monitors the Individual Education Plan to assure that identified services are provided. Refers children with disabilities for placement in kindergarten and provides parent/child transition services such as parent involvement, familiarity with school requirements and onsite visits. Organizes and maintains both manual and computerized health record keeping systems in accordance with federal standards regarding control and confidentiality. Compiles data on enrolled children using classroom observations and interviews with parents and teachers. Writes narratives and reports. Acts as liaison between staff, parents, and participating agencies in planning and conducting nutrition service programs designed to assist in meeting the needs of children. Encourages parent participation as paid employees, volunteers or observers in Head Start activities such as program planning and classroom activities. Refers families of Head Start children to community-based family support programs. Assists with coordination of the Head Start Transportation System. Assists with development and implementation of strategies for achieving educational objectives. Evaluates educational services at Head Start Centers to ensure compliance with federal, state and local regulations. Develops and conducts staff/parent training/education in the areas of health, child behavioral/development, and referral resources. Assist in inspecting Head Start Centers to ensure compliance with fire, health and safety requirements. Performs other related duties as required. Job Specifications Knowledge of the laws and regulations governing education and health service for children with disabilities. Knowledge of developmental/child psychology. Knowledge of social services and community resources available for pre-kindergarten children and their families. Knowledge of human behavior and social problems. Skill in the application of interviewing techniques. Ability to work effectively with disabled children as well as others. Ability to collect, organize and evaluate data and to develop logical conclusions. Ability to communicate effectively, both orally and in writing. Ability to develop and implement social service and basic education training programs. Physical Requirements This job is performed in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work Category Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Minimum Qualifications Required Graduation from an accredited four-year degree granting college or university with a major in a Social or Behavioral Science or Education; OR An equivalent combination of education (not less than a High School Diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted below. Emergency Management Responsibilities In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
    $42.1k-54.7k yearly Auto-Apply 9d ago
  • Customer Service Representative

    Banko Overhead Doors LLC

    Sales associate and customer service job in Tampa, FL

    Banko Overhead Doors is searching for a friendly and highly analytical and sales success driven Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department management and lead roles. A top-notch Customer Success Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction. Customer Success Specialist Responsibilities: Promptly responding to customer queries via email, phone and in-person channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers issues. Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible. Maintaining a polite, empathetic, helpful, and professional manner at all times. Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved. Familiarizing yourself with new products and services as they are introduced. Attending meetings as required. Providing training to new customer service agents. Respecting client confidentiality at all times. Customer Success Specialist Requirements: High school diploma or GED. Bachelors degree in business, communications, or a related field may be advantageous. Practical experience with help desktop software (i.e. Microsoft Suite), and CRM software. Previous experience in a customer service role is preferred. The ability to respond appropriately under pressure. Sound judgment and excellent problem-solving skills. The ability to speak a second language may be advantageous. A positive attitude and the ability to build relationships with clients. The flexibility to work irregular hours, when required. (specific role hours 10am-7pm) Superb written and verbal communication skills. It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities. {Show Up for Banko & Banko Will Show Up for You We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. } Compensation details: 21-22 Hourly Wage PI35109138ea1a-31181-38847255
    $24k-32k yearly est. 8d ago
  • Bilingual Spanish and English Speaking Account Service Specialist II

    Jpmorgan Chase 4.8company rating

    Sales associate and customer service job in Tampa, FL

    At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. As a Bilingual Spanish and English Speaking Account Service Specialist II within JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor. **Job responsibilities** + Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products + Demonstrate c ustomer service expertise to interpret needs and deliver continuous insights + Leverage multiple computer systems with efficiency, demonstrating adaptability and resilience + Demonstrate both independently and collaboratively, driving team success and achieving goals + Ensure all regulatory and departmental practices and procedures are followed diligently + Maintain ownership of each customer interaction while treating them with respect and responding with empathy **Required qualifications, capabilities, and skills** + Fluency in both Spanish and English, including reading and writing + Two years of experience in customer interaction and support, either over the phone or in person, with the ability to multitask using computer systems and maintain accuracy + Ability to adapt to new situations and successfully navigate diverse cultural contexts and workplace environments + Ability to manage complex customer interactions using empathy, composure, and sound judgment + Proven adaptability and efficiency in fast-paced, dynamic, and results-oriented settings + Strong problem-solving skills with the capability to clearly present and explain solutions + Quick learner of products and systems, with a proactive approach to embracing challenges, seeking feedback, and continuously improving performance to achieve goals + Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting + High school diploma or GED **Preferred qualifications, capabilities, and skills** + Ability to use data to understand issues and opportunities + Possess skills in using AI technology for automation and prompt writing **Work Schedule** Our operation is active 24 hours a day, 7 days a week. Candidates must be willing and able to work shifts within hours of 9:00 a.m. to 12:00 a.m., which may include evenings, weekends and holidays. This is an onsite position that requires 100% attendance during a three-month training program, held Monday through Friday between 8:00 a.m. to 6:30 p.m. Schedule may change depending on training needs. Please note that training hours may differ from your regular work schedule. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $60k-87k yearly est. 8d ago
  • Reservations Agent

    Cabot Citrus OPCO LLC

    Sales associate and customer service job in Brooksville, FL

    Job Description Cabot Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana. Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings. Cabot Citrus Farms Cabot's first American property, Cabot Citrus Farms, is set across 1,200 acres of pristine natural beauty in the Central-West region of Florida, aptly known as the Nature Coast. Offering dramatic elevation changes, sandy soil, and rolling hills canopied by towering sand pines, palmetto trees, and century-old moss-covered oaks, the unique landscape is enchanting. With two 18-hole golf courses, one 10-hole course, an 11-hole par-3 course, and an unparalleled practice facility, Cabot Citrus Farms is the ultimate golf adventure. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated food and beverage experiences, and off-course activities that include a Sport Club, a fishing pond, and sports courts, with a Pool and Racquet Club coming in the future. Position Overview As a Reservationist, you are a key member of the Cabot Citrus Farms team and will be instrumental in building on Cabot's legacy of world-leading golf destinations. Your knowledge of reservation systems and processes - combined with your attentiveness, efficiency, and commitment - will ensure that Cabot Citrus Farms remains a safe, enjoyable workplace for our team members and a travel destination for our partners, and guests. You will maintain a daily presence on-site and build strong relationships with team members, community stakeholders, guests, and prospective real estate buyers. You embody Cabot's values and positively represent the Cabot brand, helping to set team expectations for the resort's high standard and acting as an ambassador and role model of exceptional service. Key Responsibilities Serve as an ambassador for the property, handling incoming inquiries, answering questions, booking tee times, overnight accommodations, and activities. Manage itinerary planning, including coordinating all aspects of the guest journey. Field general inquiries and direct calls to the appropriate department. Organizing and cataloging CRM data, including guest information and relevant questions and preferences. Possess proficiency with all systems and software. Proficiency with all systems and processes to be able to train the Reservations team members. Most tasks are performed in a team environment with the Reservations Coordinator acting as a strong team leader. Maintain strong knowledge of resort and area offerings, promotions, and offers, including the ability to make recommendations and dynamic suggestions for guests. Communicate effectively both verbally and in writing with internal and external guests, as well as other departments. Comfort with upselling and promoting a variety of premium products. Address and resolve guest service issues in a positive manner. Block special request reservations VIP reservations and/or room assignments. Maintain and organize both hotel and guest information, whether on a computer or regular file system. Answer questions concerning reservations for employees of other departments including but not limited to Front Office, Sales & Marketing, Golf Operations, and Executive Office. Must be available to work a varied schedule as needed based on occupancy levels and department demands, including AM shifts, PM shifts, and weekends. Qualifications Bachelor's degree or equivalent working experience required. Strong ability to multitask and complete multiple assignments simultaneously. At least 1 year of Reservations Agent experience or other Hospitality related experience is required. Familiarity with PBX operations and internal guest communication systems a plus. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Requires excellent communication skills, both verbal and written. Takes a proactive approach towards decision-making and resolving challenges. Takes initiative and makes suggestions to solve problems. Complete knowledge of resort offerings, hotel rooms, and meeting-related services available to guests. Experience in a golf property preferred. Ability to communicate effectively with internal and external guests, exercising patience, tact, and diplomacy. Must possess proficient computer skills, including, but not limited to, Microsoft Word, Outlook, and Excel, as well as internet. Comprehension of the reservation sales process. Analytical approach to problem solving. Dynamic, enthusiastic, and innovative leader who thrives under pressure. Skilled in service recovery, consistent guest follow and follow through. Ability to maintain confidentiality and discretion, especially with high-profile individuals. Working Conditions Ability to spend long hours moving around, walking, sitting, standing, and crouching while performing other duties. Ability to work long hours sitting or standing at a desk in an office setting. Ability to answer phones and wear appropriate phone headset to maintain functionality and privacy on calls. Ability to lift, carry, push, pull, or otherwise move luggage and objects up to 50 lbs. Benefits We offer a comprehensive benefits package, including: Health, Dental, and Vision Insurance 401(k) 10 Paid Vacation Days 5 Paid Sick Days 14 Company Holidays Maternity and Paternity Leave Complimentary Staff Lunch Early Earned Wage Access Golf Privileges Employee Discount Program And much more! Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that! If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property! Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.
    $24k-32k yearly est. 18d ago
  • Inside Sales Associate (T)

    Publishing Concepts 4.0company rating

    Sales associate and customer service job in Saint Petersburg, FL

    Description: Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for, headquartered in Dallas, Texas. PCI partners with colleges, universities, service organizations, social clubs, high schools, and other organizations to meaningfully engage their alumni and members. We build affinity, strengthen community, and create lasting relationships through accurate data collection, alumni and membership directories, Oral History publications, branded merchandise, and innovative fundraising programs. Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don't just strengthen connections - we capture, curate, and preserve the world's stories. Inside Sales Associates Job Description We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance! What you bring: A love for sales and a positive, challenge-driven mindset. Resilience, dedication to excellence, and a results-oriented approach. Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners. Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call. Strong keyboarding, spelling, and attention to detail. Your authentic self and personality - we're hiring you for YOU! How we differ from other Contact Centers: Our Culture! At PCI, we don't just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant's Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that's purpose-driven, as it is fun, we want to meet you! Inside Sales Responsibilities: Inbound and Outbound Calls: Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression. Client Engagement: Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability. Sales Processes: Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures. Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection. Close with confidence - tackle objections, deliver strong rebuttals, and ensure every client walks away impressed. Coaching and Training: Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices. Independent Sales Activities: Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required. Feedback Loop: Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas. Accountability and Attendance: Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow. Requirements: Requirements for Inside Sales Associates This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA. Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred). Minimum High School Degree or Equivalent. Must complete a background check within 48 hours of receiving an offer. Must complete a reference check (3 professional references needed). Must have a quiet workspace: Free of disruptions for professional call handling. Experience preferred in making high-volume sales calls. Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred. Technical Requirements: Must have hard-wired Internet Connection: We are unable to work off Wi-Fi. Must have a Download speed above 10/Upload Speed above 5. Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally. Desktop Equipment provided: You must work off our equipment. Physical Requirements: Must be able to sit for long periods of time. Inside Sales Associates Pay Rate and Schedule: Rate of pay: $16 per hour + uncapped commission. Average Associates earn $40K to $45K per year! Top Performers earn $45K plus per year! Must be able to work any 8-hour shift between 8 am CST and 8 pm CST. Scheduled one-hour lunch and two 15-minute breaks daily. Monday - Friday, offering full-time shifts only. One to two Saturdays per quarter (about one to two Saturdays every three months). Benefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more! Additional Company Awards Texas Great Place to Work: (2 consecutive years) Best Companies to Work for in Texas (6 consecutive years) Top 100 Places to Work: Dallas Morning News (7 consecutive years) Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years) Top 100 Places to Work: San Antonio Express-News (2 consecutive years) San Antonio Business Journal: Best Places to Work (3 consecutive years) Virginia Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years) Virginia Business: Best Places to Work (3 consecutive years) Arkansas Arkansas Business: Best Places to Work (2 consecutive years) National Intl. Customer Management Institute (ICMI) - 2021 Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com Learn more about PCI **************************** PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check. #ZR ***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***
    $40k-45k yearly 23d ago
  • Bilingual Spanish and English Speaking Account Service Specialist II

    JPMC

    Sales associate and customer service job in Tampa, FL

    At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. As a Bilingual Spanish and English Speaking Account Service Specialist II within JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor. Job responsibilities Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products Demonstrate customer service expertise to interpret needs and deliver continuous insights Leverage multiple computer systems with efficiency, demonstrating adaptability and resilience Demonstrate both independently and collaboratively, driving team success and achieving goals Ensure all regulatory and departmental practices and procedures are followed diligently Maintain ownership of each customer interaction while treating them with respect and responding with empathy Required qualifications, capabilities, and skills Fluency in both Spanish and English, including reading and writing Two years of experience in customer interaction and support, either over the phone or in person, with the ability to multitask using computer systems and maintain accuracy Ability to adapt to new situations and successfully navigate diverse cultural contexts and workplace environments Ability to manage complex customer interactions using empathy, composure, and sound judgment Proven adaptability and efficiency in fast-paced, dynamic, and results-oriented settings Strong problem-solving skills with the capability to clearly present and explain solutions Quick learner of products and systems, with a proactive approach to embracing challenges, seeking feedback, and continuously improving performance to achieve goals Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting High school diploma or GED Preferred qualifications, capabilities, and skills Ability to use data to understand issues and opportunities Possess skills in using AI technology for automation and prompt writing Work Schedule Our operation is active 24 hours a day, 7 days a week. Candidates must be willing and able to work shifts within hours of 9:00 a.m. to 12:00 a.m., which may include evenings, weekends and holidays. This is an onsite position that requires 100% attendance during a three-month training program, held Monday through Friday between 8:00 a.m. to 6:30 p.m. Schedule may change depending on training needs. Please note that training hours may differ from your regular work schedule.
    $25k-38k yearly est. Auto-Apply 11d ago
  • Bilingual Spanish and English Speaking Account Service Specialist II

    Jpmorgan Chase & Co 4.8company rating

    Sales associate and customer service job in Tampa, FL

    JobID: 210691177 JobSchedule: Full time JobShift: : At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. As a Bilingual Spanish and English Speaking Account Service Specialist II within JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor. Job responsibilities * Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products * Demonstrate customer service expertise to interpret needs and deliver continuous insights * Leverage multiple computer systems with efficiency, demonstrating adaptability and resilience * Demonstrate both independently and collaboratively, driving team success and achieving goals * Ensure all regulatory and departmental practices and procedures are followed diligently * Maintain ownership of each customer interaction while treating them with respect and responding with empathy Required qualifications, capabilities, and skills * Fluency in both Spanish and English, including reading and writing * Two years of experience in customer interaction and support, either over the phone or in person, with the ability to multitask using computer systems and maintain accuracy * Ability to adapt to new situations and successfully navigate diverse cultural contexts and workplace environments * Ability to manage complex customer interactions using empathy, composure, and sound judgment * Proven adaptability and efficiency in fast-paced, dynamic, and results-oriented settings * Strong problem-solving skills with the capability to clearly present and explain solutions * Quick learner of products and systems, with a proactive approach to embracing challenges, seeking feedback, and continuously improving performance to achieve goals * Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting * High school diploma or GED Preferred qualifications, capabilities, and skills * Ability to use data to understand issues and opportunities * Possess skills in using AI technology for automation and prompt writing Work Schedule Our operation is active 24 hours a day, 7 days a week. Candidates must be willing and able to work shifts within hours of 9:00 a.m. to 12:00 a.m., which may include evenings, weekends and holidays. This is an onsite position that requires 100% attendance during a three-month training program, held Monday through Friday between 8:00 a.m. to 6:30 p.m. Schedule may change depending on training needs. Please note that training hours may differ from your regular work schedule.
    $60k-87k yearly est. Auto-Apply 10d ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Lakeland, FL?

The average sales associate and customer service in Lakeland, FL earns between $17,000 and $32,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Lakeland, FL

$23,000

What are the biggest employers of Sales Associate And Customer Services in Lakeland, FL?

The biggest employers of Sales Associate And Customer Services in Lakeland, FL are:
  1. The Home Depot
  2. Gourmet Foods International
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