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Sales associate and customer service jobs in Macomb, MI - 2,962 jobs

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  • Drive with DoorDash - Receive 100% of Customer Tips

    Doordash 4.4company rating

    Sales associate and customer service job in Port Huron, MI

    Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time. Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.* Quick and easy start: Sign up in minutes and get on the road fast.** Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Become a Shopper Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app Activate your Red Card in the Dasher app**** *Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses. **Subject to eligibility. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today
    $31k-38k yearly est. 7d ago
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  • Customer Service Representative

    Aegis Worldwide 4.2company rating

    Sales associate and customer service job in Lapeer, MI

    The Customer Service Representative serves as the primary point of contact for customers, providing high-quality support that strengthens relationships and supports business growth. This role handles customer inquiries, orders, concerns, and complaints primarily via phone and email. The position requires sound judgment, strong problem-solving skills, and the ability to work both independently and under general supervision in a fast-paced manufacturing environment. Key Responsibilities Deliver a consistent, high-quality customer experience that meets or exceeds customer expectations Professionally handle all incoming and outgoing customer phone calls and emails Coordinate and respond to customer service requests in a timely and accurate manner Enter customer purchase orders into the ERP system and confirm order details Process daily invoicing for customer shipments Update customer portals with advance shipping notices (ASNs) Act as a liaison between customers and internal teams (Quality, Warehouse, etc.) to resolve claims and disputes Support and participate in continuous improvement initiatives Perform additional duties as assigned Required Skills & Competencies Proficient in Microsoft Office, with strong skills in Excel and Word Experience using ERP systems in a manufacturing environment Strong communication and interpersonal skills Ability to manage multiple customer situations with professionalism, tact, and enthusiasm Ability to work effectively with all levels of internal teams and external customers Strong organizational skills and attention to detail Ability to follow company policies and procedures consistently Education & Experience High School Diploma or equivalent required Minimum of 2 years of customer service experience in a manufacturing environment required Qualifications Prior customer service experience within the automotive industry required Self-motivated with the ability to work independently and prioritize tasks Strong problem-solving skills and ability to remain professional in high-pressure situations Detail-oriented with a strong focus on accuracy and follow-through
    $25k-30k yearly est. 5d ago
  • Customer Service Representative

    Central Transport 4.7company rating

    Sales associate and customer service job in Warren, MI

    Earn up to $22.00 per hour! PLUS $1.00 shift premium after 6pm!! We want to train you to become a Successful Customer Service Specialist! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills. This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce! Skills and duties you will learn and develop: · You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes · We will teach you how to research issues using available resources. · You will become proficient in maintaining detailed records and documentation for each customer interaction · You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments · You will learn how to handle a variety of scenarios with the ability to think decisively What you will bring to the table: · Must be 16 years of age · Excellent attendance and the ability to work Monday through Friday · Superior communication skills · Strong attention to detail and sense of urgency · Ability to maintain a professional demeanor · Experience with Microsoft office (Outlook), and willingness to learn company specific systems · Ability for detailed note taking · Upbeat personality/positive outlook What's in it for you? · Full-Time shifts are available between 9am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!) · Ability to promote and grow within the organization! · Paying up to $20.00 per hour after full training · 401(k) · Shift Premium after 6:00 pm · For Full-time employees: · Health, dental, vision, and life insurance · Paid Time off Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Shift: 8 hour shift Day shift Evening shift Morning shift No nights Split shift Work Location: In person
    $18-22 hourly 3d ago
  • Sales Associate, Somerset

    Veronica Beard 3.9company rating

    Sales associate and customer service job in Troy, MI

    The Sales Associate is responsible for assisting customers with their shopping needs and providing them with an exceptional shopping experience. Sales Associates must have knowledge about Veronica Beard merchandise, understand current fashion trends and convey the brand and style. Responsibilities: SALES GENERATION: Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need Greets and offers all customers exceptional service Reacts and follows through to customers' needs Achieves selling standards and goals on a consistent basis Provided merchandise information and current fashion tips to increase sales and customer satisfaction Represents the fashion and style of Veronica Beard Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis MERCHANDISING/HOUSEKEEPING: Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution Returns merchandise from fitting room to selling floor Assists in maintaining cleanliness of store and backroom Process merchandise shipments, as needed Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times MISCELLANEOUS: Understands and follows all company policies and procedures Adheres to company guidelines of dependability, including attendance and requirements Attends Store Meetings Performs other duties as assigned by store management OTHER SKILLS and ABILITIES: Strong verbal and communication skills. Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc. Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures PHYSICAL DEMANDS: Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds Reaching above or below shoulder level FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Comfortable with being on camera for social media purposes (both stills and video) WORK ENVIRONMENT: Maintains a friendly, positive and professional behavior/conduct at all times Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals Requirements: Minimum of 1 year retail service and selling experience Ability to work flexible schedule including nights and weekends High School education or equivalent Basic math skills for purchase, payment transactions and bank deposits At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $26k-34k yearly est. 1d ago
  • Customer Service Representative

    Jomar Valve

    Sales associate and customer service job in Warren, MI

    *ONLY CANDIDATES RESIDING IN THE METRO-DETROIT AREA WILL BE CONSIDERED FOR ROLE** Jomar Valve, a manufacturer and distributor of innovative plumbing, industrial and HVAC components, is seeking a Customer Service Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems. Responsibilities: Ability to work in fast-paced environment dealing with a heavy workload via phone and email with customers, sales reps, and end users Log all calls effectively and efficiently and follow up with customer inquiries to ensure ongoing customer satisfaction Manage time effectively, meet performance goals, and work cooperatively with other members of the team Accurately process customer transactions such as orders, quotes, etc. Determine customer needs and expectations in order to recommend specific products and solutions Provide accurate information regarding availability of in-stock items Outbound sales calls to maintain ongoing customer relations and obtain new customer sales Follow company policies and procedures Present a professional image at all times to customers and during scheduled shift Perform other duties as and when required Job Requirements: Bachelor's Degree in job related field preferred A minimum of 1-3 years experience in Customer Service and Sales Technical sales a plus Attention to detail and accuracy Outstanding interpersonal skills Good organizational skills Team Player Customer focused Computer efficient Jomar Valve is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Thank you for your interest, but we are not working with external recruiters or agencies for this role. Please refrain from reaching out regarding this position.
    $27k-36k yearly est. 4d ago
  • Customer Service Representative - Automotive Manufacturing Experience

    AWT Labels & Packaging

    Sales associate and customer service job in Grand Blanc, MI

    AWT is a leading manufacturer of custom labels, flexible packaging, and precision converting solutions servicing Healthcare, Consumer Brand, and Technology clients worldwide. AWT employs nearly 650 associates and operates facilities in Minneapolis, MN (Headquarters), South Elgin, IL, Hauppauge, NY, Grand Blanc, MI, Anaheim and Napa, CA, Ottawa and Toronto, Canada, Winston-Salem and Garner, NC. AWT is the trusted partner for leading brands, delivering comprehensive, innovative, and sustainable solutions with exceptional quality, expertise, and responsiveness. Supervisor: Materials Manager General Description of Job: The Customer Service Representative is responsible for managing customer orders from entry through fulfillment while serving as the primary liaison between designated automotive customers and internal teams including Sales, Planning, Scheduling, Manufacturing, Materials, and Quality. This role ensures accurate order processing, proactive communication, inventory coordination, and a high level of customer satisfaction while supporting operational, quality, and delivery requirements for automotive clients at the Grand Blanc facility. Primary Responsibilities Accurately enter customer orders (non‑EDI and EDI-supported) into the ERP system within established timelines. Review customer purchase orders and specifications against quotes to ensure accuracy and completeness. Act as the primary point of contact for customers regarding order status, ship dates, pricing, changes, and discrepancies. Manage customer demand changes, including negotiating new ship dates within lead times and communicating updates internally and externally. Coordinate expedited freight shipments as needed. Monitor and manage customer inventory levels, replenishment needs, and reconciliation. Access and manage customer portals and comply with customer-specific requirements. Prepare job folders and billing packets to support accurate invoicing. Document all order and job changes clearly and communicate them in a timely manner. Maintain a strong working knowledge of open orders, priorities, and production schedules. Secondary Responsibilities Collaborate with Sales, Quality, and Operations to address customer complaints, credit issues, and quality concerns. Assist with obtaining manufacturing, functionality, and quality requirements for quoting purposes. Communicate quoted pricing and maintain organized, retrievable quote documentation. Participate in quality, ISO, MMOG, and process improvement initiatives. Provide input to scheduling regarding customer demand and priorities. Support audits by providing customer and order management documentation as needed. Assist with administrative and special projects as required. Inventory & Materials Support Participate in weekly cycle counts and periodic physical inventories. Assist with finished goods inventory management and reconciliation. Support materials and scheduling teams with daily review of pending orders and customer requirements. Key Competencies, Knowledge & Skills Proficient in Microsoft Office (Excel, Word, Outlook). Experience with ERP systems; familiarity with EDI concepts and customer portals preferred. Strong numerical accuracy and basic math skills. Process & Communication Skills Excellent written and verbal communication with a professional, customer-focused approach. Strong attention to detail with the ability to manage multiple priorities and deadlines. Effective problem-solving skills with a proactive, solutions-oriented mindset. Ability to work independently while collaborating effectively in a team environment. Personal Attributes Positive, "can-do" attitude with a strong sense of urgency and accountability. Strong relationship-building skills with internal and external partners. Sound judgment and ability to make independent decisions. Adaptable, motivated, and committed to achieving win‑win outcomes. Education & Experience High school diploma or GED required; additional education or printing/manufacturing experience is a plus. Minimum of 2+ years of customer service experience supporting automotive clients is required. Experience working within an automotive manufacturing or supplier environment strongly preferred. Previous customer service experience in an automotive setting preferred. Computer proficiency required; ERP or automotive systems experience helpful. Performance Measures Timely and accurate order entry (within 24 hours of receipt). Minimal order errors and premium freight caused by entry or communication issues. Customer satisfaction ratings consistently above established targets. Effective management of demand changes and inventory requirements. Physical Job Demands: Desk job working with a computer; must be able to sit for extended periods of time. Walking, lifting (boxes no more than 40lbs.) bending and reaching. Why consider this opportunity? Join a collaborative and talented customer service team who is instrumental for relationship building both internally and externally. Learn all facets of manufacturing through the eyes of a team that supports all internal business units and customers. AWT emphasizes employee satisfaction, has low turnover, and a work environment that values hard work and dedication. Sustainability Recognition: Awarded a Bronze Medal from EcoVadis, placing them among the top 35% globally for environmental, social, and governance practices.
    $28k-36k yearly est. 3d ago
  • Customer Service Representative

    Activate Inc. 4.7company rating

    Sales associate and customer service job in Ferndale, MI

    Activate is seeking a detail-oriented and experienced Customer Service Representative to support a client's private gifting website. Customers will access the site to choose from six complimentary gifts, and this role ensures they receive seamless support throughout the selection and fulfillment process. This position is fully dedicated to one program and requires strong communication skills, professionalism, and reliability. The initial assignment is approximately one month, with the possibility of extension based on performance and client needs. Key ResponsibilitiesCustomer Support Provide professional, friendly customer support via phone and live chat during business hours. Assist customers in navigating the private website and completing their gift selection. Follow all client-specific service guidelines and brand standards. Order & Data Management Update and maintain customer information within an internal dashboard. Track gift selections, shipments, and delivery status using ShipStation. Accurately document all customer interactions, questions, and resolutions. Inventory Management Monitor available inventory levels. Identify discrepancies or low-inventory notifications and escalate when appropriate. Program Support Manage fluctuating call and chat volumes during peak and slow periods. Support program accuracy and customer satisfaction by following detailed procedures consistently. Required Qualifications Previous customer service experience is required (phone and/or live chat). Experience using dashboards, order management systems, or similar platforms. Strong data entry skills and attention to detail. Excellent written and verbal communication. High reliability and consistency in meeting scheduled hours. Ability to follow defined procedures and maintain accuracy under varying activity levels. Tools & Systems Internal client dashboard (customer data & inventory management) Phone and live chat support system ShipStation for shipment and fulfillment tracking Standard computer workstation Work Environment Computer-based role with alternating periods of high and low activity. In-office position during all scheduled hours. Employment Term Training begins the third week of January. Program launches February 1. Seasonal role lasting approximately 1 month, with the potential to extend based on performance and business needs.
    $26k-33k yearly est. 1d ago
  • Sales Associate

    Aarons 4.2company rating

    Sales associate and customer service job in Flint, MI

    The hourly range for this position is $13.25 to $14.00. This position is also eligible for incentive pay based on performance. Sales Associate Sales Associates keep people smiling at Aaron's. On our team, you'll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. You'll also work with customer files and contracts. At times, you'll help clean, organize, and even move merchandise. All of that can be physically demanding, but we'll make sure you have the training and tools to do that part of the job safely. If you're ready to connect with customers and work on a great team, start your bright future at Aaron's. Your career starts here With Aaron's, being a Sales Associate can be the first step on a great career journey. Here's one possible path with us: Sales Associate > Customer Accounts Advisor > Sales Manager > Customer Accounts Manager > General Manager The Details What you need: Solid communication skills Desire to help customers What you'll do: Assist with cleaning, organizing, and moving merchandise Help customers find what they need Handle clerical duties like customer files and contracts Maintain a positive sales floor environment Additional requirements: Able to perform a physical job including lifting 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely) Age: 18 or older High school diploma or equivalent preferred Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $13.3-14 hourly 1d ago
  • Customer Service/Inside Sales

    Fastsigns 4.1company rating

    Sales associate and customer service job in Livonia, MI

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $17.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17-20 hourly Auto-Apply 60d+ ago
  • Loan Sales Specialist

    Onemain Financial 3.9company rating

    Sales associate and customer service job in Livonia, MI

    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
    $40k-75k yearly est. Auto-Apply 1d ago
  • Book & Gift Shop Customer Service - Part Time

    Catholic Diocese of Lansing 4.1company rating

    Sales associate and customer service job in Brighton, MI

    Holy Spirit, Brighton is seeking a part-time Customer Service Representative in the Book & Gift shop. The position is every Monday and every 3rd Sunday for a total of 8-12 hours per week. This is an non-exempt position that reports to the Business Manager. General Summary: Provide prompt and courteous customer service with a welcoming & Christian spirit, assisting all visitors seeking book and gift items to help themselves and others grow in their Catholic faith. Principal Duties and Responsibilities: Assist customers with product selection Utilize cash register for sales transactions, giving accurate change, using credit card machine as needed Answer telephone inquiries to assist customers with information and orders Be attentive to customer needs, cognizant that they may be going through a difficult time and desire to share Promote Catholic teaching and devotions while interacting with customers Help Customer with special orders, sometimes spending a significant amount of time locating requested items and document Special Orders on appropriate worksheets Notify customers when special order items are received from vendors and update the Special Order worksheet appropriately Follow Bookshop procedures to document and manage customer orders and daily tasks Work as part of a cohesive team to ensure co-workers know the status of tasks in progress Receive orders of packaged books and gift items, verifying quantity received against packing slip and updating order worksheets accordingly Scan books received from vendors into the Libib book inventory app, via phone app or manually by PC Scan books sold to customers with handheld scanner for Libib app updating Update Libib app based on books sold using scanner to PC, note and modify inventory manually Price incoming stock based on criteria provided by Manager Maintain a clean environment Assist with filing of invoices, statements, special orders forms and other documentation Periodically organize storage areas for out-of-season stock, regular stock, and boxes Clean and repair damaged items as necessary based on individual ability Restock books/gift items as they are sold Identify items to be re-ordered and update Reorder Worksheet Pack and store out of season items, creating new displays with seasonal changes Assist in ordering books and other items, as requested by Manager Knowledge, Skills and Abilities: Education: Bachelor's degree or equivalent preferred, minimum: High school graduate Experience: Cashier or Sales experience preferred Requirements: Competency in computer desktop software, Windows, Gmail, Google Docs/Sheets, and/or Microsoft Word and Excel. Must be a practicing Catholic active in his/her parish. Must have a valid driver's license. Must pass background check and attend Virtus Child and Youth Protection Training. Some weekend work is required. Physical Demands: While performing duties, employee has to stand for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires some stooping and bending while restocking . Employee is expected to work onsite, Sunday and Monday. Employee must be able to lift 40 lbs. The above statements describe the general nature and level of work of the position. They are not an exhaustive list of all responsibilities, duties, and skills. To apply for the position, please submit a cover letter and resume to the online application.
    $26k-33k yearly est. 32d ago
  • Customer Success Representative

    Onestream Software 4.3company rating

    Sales associate and customer service job in Rochester, MI

    Rochester, Michigan OneStream Software LLC Benefits Offered Vision, Medical, Dental, Life, 401K Employment Type Full-Time ABOUT THE JOB Our company mission statement reads as follows, "Every customer will be a reference and a success with OneStream Software." At the center of this mission statement, are our Customer Success Representative (CSR). CSR's focus on customer relationship retention and optimization. Each CSR is responsible for multiple customer accounts; the number depending on such factors as the size of the customer or seniority of the CSR. The CSR will be responsible for day-to-day customer success activities spanning from the initial stages of onboarding to continued engagement and retention. The CSR will have an in-depth understanding of each customer's overall business requirements and act as a consultant to determine how the various OneStream Marketplace solutions and features can meet their needs. The CSR will also partner with other OneStream teams on initiatives that address customer needs, product utilization, and improving departmental efficiency to help meet company goals. The CSR team is an integration of functions and activities of Marketing, Sales, Professional Services, Training, and Support. They are the primary point of contact for customers and must stay in close contact with the customer's evolving needs. Sometimes referred to as a Customer Advocate, the CSR gives voice to our customer's feedback, reviews and assesses their project progress, and offers recommendations based on results. CSR's ensure the highest level of customer satisfaction and return on investment while enhancing the customer experience. To be successful in this role, you must be passionate about customer success, flexible, and adaptive to change. RESPONSIBILITIES Manager Customer Relationships: Ensuring customer growth, satisfaction, and retention within the assigned portfolio of accounts (demand generation, on-boarding and/or customer success focused). Build, maintain, and execute on account plans for each assigned account and coordinate appropriate internal resources for delivery. Drive close collaboration with implementation partner during the launch phase to facilitate successful handover to support. Attend key design review sessions, review project milestones, attend key project management sessions. Understand service agreement terms of each customer contract and ensure the work is completed and delivered to the customer on or before the deadline. Develop strong relationships with all key decision makers and influencers across each customer in your portfolio. Uncover and mitigate any risk that threatens each customer's growth, satisfaction, or renewal; conceive and execute risk mitigation plans. Schedule stakeholder calls. Educate both new and established customers on general OneStream functionalities and best practices as well as new features as they become available. Collaborate effectively with the Sales organization to close incremental revenue and secure long-term renewals. Serve as a customer advocate while effectively collaborating with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering and Finance. Keep management informed of progress and obstacles related to customer accounts, seeking feedback as necessary and responding appropriately to improve work performance and optimize customer success. Become an expert on OneStream product solutions as well as customer use cases and use this knowledge to identify and solve customer pain points through adoption of new OneStream products and features. Our customers are fanatical about our service, product, and team. It is your responsibility to build and maintain that customer experience for all customers in your portfolio. Educate customers on any new XF MarketPlace solutions and material on OneStream Academy. Use customer management tools to track customer communication, issues and metrics. Technical Expertise: Champion customer enhancement requests by confirming the details and requirements of the enhancement and clearly articulating those details to the appropriate teams. Maintain thorough knowledge of OneStream product solutions, features, and target markets and keep up with continuous product releases by participating in formal and informal trainings. Work closely with product and engineering teams to ensure customer feedback is being incorporated into development decisions. Demonstrate a willingness to quickly learn new tools and applications, product solutions, rules and regulations and business best practices. Advance Internal Initiatives: Support initiatives that address customer needs, product utilization, and improving team efficiencies to help meet company goals. Collaborate with other internal teams such as Sales, Marketing, and Knowledge Management to provide subject matter expertise as new products and services are rolled out to customers. Provide feedback to Product Management and Engineering regarding customers' emerging or unmet product needs. Enhance team efficiencies through knowledge sharing activities, mentoring new hires and assisting other team members. QUALITIES OF A SUCCESSFUL CANDIDATE Formal Education and Certification Four-year college degree in fields such as (but not limited to) Accounting, Business, Finance, Information Systems, or CIS, or equivalent work experience Knowledge and Experience Two to three years of experience in the software industry. Demonstrated experience as successful Account Manager or Customer Success Representative supporting multiple customers and following up on all their needs. Demonstrated experience in identifying and mapping the customer org structure with ability to bridge turnover at any level of the organization. Personal, adaptable, and flexible with the ability to work successfully in a high-energy, fast paced, rapidly changing environment is necessary; must be able to multi-task and manage multiple projects, processes, programs, and procedures simultaneously while working under pressure to meet deadlines, organizational goals and initiatives. Extensive experience working in a team-oriented, collaborative environment. Ability to effectively operate independently or in a team environment. Ability to present ideas in business-friendly and user-friendly language. Outstanding MS Office skills, specifically with Excel. Personal Attributes Strong leadership skills. Excellent interpersonal and communication skills. Exceptional listening skills. Strong organizational and planning skills. Highly self-motivated and directed. Keen attention to detail. Proven analytical, evaluative, and problem-solving abilities. Exceptional customer service orientation. Able to exercise independent judgment and problem-solve. High stress tolerance. OneStream Software is an Equal Opportunity Employer.
    $42k-57k yearly est. Auto-Apply 60d+ ago
  • General Affairs Associate

    DHD Consulting 4.3company rating

    Sales associate and customer service job in Troy, MI

    About the Role We are seeking a motivated and detail-oriented General Affairs Associate to support daily office operations and administrative functions. This position is ideal for recent graduates or early-career professionals with a background in Accounting or Business who are interested in developing their career in a fast-paced, multicultural environment. Key Responsibilities Assist with general administrative duties such as document filing, scheduling, and office coordination Support accounting tasks including expense reports, invoice tracking, and basic bookkeeping Coordinate employee travel, facility management, and vendor communications Maintain company records, supplies, and HR documentation Liaise between internal departments and external partners (Korean language skills a plus) Assist management with ad-hoc projects and reporting as needed Qualifications Bachelors degree in Accounting, Business Administration, or a related field Strong organizational and multitasking skills Proficiency in MS Office (Excel, Word, PowerPoint) Bilingual in English and Korean preferred Positive attitude, professionalism, and attention to detail Compensation & Benefits Competitive entry-level salary Health insurance and paid time off Opportunities for career development and cross-departmental learning
    $27k-34k yearly est. 60d+ ago
  • Customer Service Advisor

    Nardin Park Recovery Center

    Sales associate and customer service job in Detroit, MI

    This professional is an advocate for the consumer, offering assistance, providing information and resolving issues. The Customer Service representative acts as the face of the organization and works directly with and for the consumer to answer their questions and provide support regarding their treatment needs. This is an entry-level position that doesn't require formal education. Candidates who work well with people while employing excellent interpersonal communication skills. Our customer service representative works regular office hours, but NPRC provides around-the-clock customer support through the organizations 1-800 number. Customer service representative responds to all inquiries within 24 hours.
    $28k-35k yearly est. 60d+ ago
  • Cookie Baker and Customer Service Afternoon Shift

    Crumbl Cookies

    Sales associate and customer service job in Fenton, MI

    This is for the afternoon shift with typical hours 12pm-6pm, but we're flexible! This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September! Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important. Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day! Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
    $28k-35k yearly est. 60d+ ago
  • Customer Relationship Management Representative I/II

    Metallus

    Sales associate and customer service job in Canton, MI

    Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets. This position is eligible for a hybrid work schedule. This position is not eligible for relocation. Purpose and Scope This position exists to provide customer service and support to customers regarding their orders. Responsibilities * Order Management * Process PO changes initiated by the customer with high-level of data integrity. * Perform contract validation * Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales) * Create and maintain in a positive relationship with our customers * Customer and Contact Data management * Customer contract, forecast and product line awareness * New opportunity processing / process inquiries along with inquiry assessment * Communicate re-promises, dispo, shortages and overages to customer * Provide accurate sales forecasts * Enter short term (this week & next) customer ship schedules into SAP * Shipment availability & release * Customer Service Interface - portal training, leads, call reports * Initiate continuous improvement * Participate in SOX audits as appropriate * May be required to provide data to management and provide information for KPIs as needed. * Communicate customer volume requirements timely and bring deviations to attention of DP * Lead continuous improvement efforts * Resource on IT projects that impact to our area * Train the team on changes that impact our area * Update training documents as appropriate Technical Skills * Problem solving skills that lead to continuous improvement of processes and procedures. * Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc. * Strong communication skills. * SAP experience preferred Minimum Qualifications * High School Diploma or GED with at least 2 years of customer service experience or related Preferred Qualifications * High School Diploma or GED with at least 4 years of customer service experience or related * Associate Degree in Business, Marketing, or related with at least 1 year of customer service experience or related The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.
    $33k-51k yearly est. 53d ago
  • Sales Rep/Customer Service- Entry level

    Optimum Retail Dynamics

    Sales associate and customer service job in Burton, MI

    Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms. Job Description ENTRY LEVEL & EXPERIENCED - Customer Service, Marketing, Management, Retail! *WE ARE LOCATED IN FLINT MI* Optimum Retail Dynamics is expanding at a tremendous rate! We are currently hiring for entry level and experienced marketing and sale representatives, who we can bring on to our already established firm. Our company is looking for ATHLETES and SPORTS-MINDED individuals who are going to take us to the next level during this unprecedented time of expansion! EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! OUR FIRM WILL PROVIDE FULL PAID TRAINING! Optimum Retail Dynamics specializes in promotional campaigns in the entertainment and technology industry, while continually providing the top notch customer service experience that we have become known for. We are now looking to fill ENTRY LEVEL customer service, sales, advertising, marketing, and entry level management in training positions as soon as possible! We need the right team in order to achieve results! STOP LOOKING AND START APPLYING Submit your Resume by clicking the Apply button! Apply if you have the following experience: entry level sales, customer service, manager, marketing, student, accounting, entrepreneur, summer job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, receptionist, entry level, retail, insurance, education, outside sales, strategy-planning, project manager, part-time, server, summer employment, promotions, pr, customer service, full-time, restaurant, quality control, assistant, secretary, public relations, summer, salesman, hotel, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, collections, bookkeeper, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customer service, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, buyer, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customer service Qualifications Requirements: We are looking for COMPETITIVE, STRONG, SPORTS-MINDED individuals with PERSONABLE PERSONALITIES and a LEADER MENTALITY to take our company to the next level. Our firm maintains the policy of training our employees from scratch in the following areas: Entry Level Management Junior Marketing Campaign Development Event Coordination Public Relations Salesmanship Customer Service Public Speaking Additional Information All your information will be kept confidential according to EEO guidelines. Send in your resume today or call Carmen in the HR Department at ************ for Immediate Consideration!
    $30k-41k yearly est. 14h ago
  • Customer Outreach Representatives - Westland

    Weed Man Lawn Care Wixom

    Sales associate and customer service job in Westland, MI

    Marketing Team Representatives Great part-time job for students or anyone needing a flexible schedule. Full time positions are available. Working from 4:30 PM - 8:30 PM Monday - Thursday Saturday 9 AM - 2 PM Why Weed Man? Earn up to $15.00 per hour Comprehensive paid training Working outdoors with friends Referral of up to $200 for referring friend or family member Working in a team environment - always with a supervisor Valuable work experience Customer Outreach Representative Job Duties Offer free, no obligation quotes to homeowners in the southeast Michigan area Meeting performance expectations in the field Providing accurate information to homeowner Knowledge, Experience, and Other Requirements Must be 16 years or older Ability to be trained on a basic understanding of standard fertilization practices Good communication skills Ability to be on feet for 3 to 5 hours daily
    $15 hourly Auto-Apply 6d ago
  • Inside Sales Associate II

    Adi Construction 4.2company rating

    Sales associate and customer service job in Warren, MI

    ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities. ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships. JOB DUTIES: Grow Customer Accounts for Profit Meet performance targets by growing revenue and increasing the margin of assigned accounts. Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage. Increase customer base by adding new customers Identify opportunities and convert customer purchases from competition Manage all existing accounts through steady communication using Customer Database Make Outbound Calls and reach a minimum number of calls every day to present leads. Build Customer Relationship Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers. Educate customers about new products and product lines by keeping abreast of new developments in the industry. Maintain and update customer interactions in the tracking system Demonstrate Product Knowledge Apply knowledge of products and/or services and sell it to customers Explain features and advantages to customers in entire non-technical terms Stay up to date on new offerings, technology trends through Industry News, and various other sources. Create Brand Value - Promote ADI Leverage ADI Resources, Services, and Programs to educate customers Provide exceptional shopping experience in-store, by phone, and online. Provide support to other duties as assigned YOU MUST HAVE: 1 year of Sales Experience Excellent verbal and written communication skills Computer literacy skills - Basic Knowledge to Operate Microsoft Office Desire to be in a Sales role and be accountable for Sales Revenue WE VALUE: Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills Knowledge of Customer Relationship Management Tools Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets Prior distribution experience Excellent Negotiation Skills Ability to work as part of a team and autonomously Highly competitive Sales Skills with a desire to contribute to a winning team/organization WHAT'S IN IT FOR YOU: Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3 12 paid holidays each year Four weeks parental leave without using vacation time Team Member discounts on company products and other retail/service providers Monday to Friday working hours - no weekends Opportunity to progress within a global business #LI-JS1
    $43k-54k yearly est. Auto-Apply 34d ago
  • Inside Sales Associate II

    Adi Construction 4.2company rating

    Sales associate and customer service job in Wixom, MI

    ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities. ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships. JOB DUTIES: Grow Customer Accounts for Profit Meet performance targets by growing revenue and increasing the margin of assigned accounts. Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage. Increase customer base by adding new customers Identify opportunities and convert customer purchases from competition Manage all existing accounts through steady communication using Customer Database Make Outbound Calls and reach a minimum number of calls every day to present leads. Build Customer Relationship Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers. Educate customers about new products and product lines by keeping abreast of new developments in the industry. Maintain and update customer interactions in the tracking system Demonstrate Product Knowledge Apply knowledge of products and/or services and sell it to customers Explain features and advantages to customers in entire non-technical terms Stay up to date on new offerings, technology trends through Industry News, and various other sources. Create Brand Value - Promote ADI Leverage ADI Resources, Services, and Programs to educate customers Provide exceptional shopping experience in-store, by phone, and online. Provide support to other duties as assigned YOU MUST HAVE: 1 year of Sales Experience Excellent verbal and written communication skills Computer literacy skills - Basic Knowledge to Operate Microsoft Office Desire to be in a Sales role and be accountable for Sales Revenue WE VALUE: Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills Knowledge of Customer Relationship Management Tools Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets Prior distribution experience Excellent Negotiation Skills Ability to work as part of a team and autonomously Highly competitive Sales Skills with a desire to contribute to a winning team/organization WHAT'S IN IT FOR YOU: Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3 12 paid holidays each year Four weeks parental leave without using vacation time Team Member discounts on company products and other retail/service providers Monday to Friday working hours - no weekends Opportunity to progress within a global business #LI-JS1
    $43k-54k yearly est. Auto-Apply 3d ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Macomb, MI?

The average sales associate and customer service in Macomb, MI earns between $20,000 and $36,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Macomb, MI

$27,000

What are the biggest employers of Sales Associate And Customer Services in Macomb, MI?

The biggest employers of Sales Associate And Customer Services in Macomb, MI are:
  1. The Home Depot
  2. Global Elite Group
  3. HMG Holding Corp
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