Sales associate and customer service jobs in Macomb, MI - 2,962 jobs
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Drive with DoorDash - Receive 100% of Customer Tips
Doordash 4.4
Sales associate and customer service job in Port Huron, MI
Why Become a Shopper with DoorDash?
Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings.
Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time.
Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*
Quick and easy start: Sign up in minutes and get on the road fast.**
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Become a Shopper
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app
Activate your Red Card in the Dasher app****
*Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings.
This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today
$31k-38k yearly est. 7d ago
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Customer Service Representative
Aegis Worldwide 4.2
Sales associate and customer service job in Lapeer, MI
The CustomerService Representative serves as the primary point of contact for customers, providing high-quality support that strengthens relationships and supports business growth. This role handles customer inquiries, orders, concerns, and complaints primarily via phone and email. The position requires sound judgment, strong problem-solving skills, and the ability to work both independently and under general supervision in a fast-paced manufacturing environment.
Key Responsibilities
Deliver a consistent, high-quality customer experience that meets or exceeds customer expectations
Professionally handle all incoming and outgoing customer phone calls and emails
Coordinate and respond to customerservice requests in a timely and accurate manner
Enter customer purchase orders into the ERP system and confirm order details
Process daily invoicing for customer shipments
Update customer portals with advance shipping notices (ASNs)
Act as a liaison between customers and internal teams (Quality, Warehouse, etc.) to resolve claims and disputes
Support and participate in continuous improvement initiatives
Perform additional duties as assigned
Required Skills & Competencies
Proficient in Microsoft Office, with strong skills in Excel and Word
Experience using ERP systems in a manufacturing environment
Strong communication and interpersonal skills
Ability to manage multiple customer situations with professionalism, tact, and enthusiasm
Ability to work effectively with all levels of internal teams and external customers
Strong organizational skills and attention to detail
Ability to follow company policies and procedures consistently
Education & Experience
High School Diploma or equivalent required
Minimum of 2 years of customerservice experience in a manufacturing environment required
Qualifications
Prior customerservice experience within the automotive industry required
Self-motivated with the ability to work independently and prioritize tasks
Strong problem-solving skills and ability to remain professional in high-pressure situations
Detail-oriented with a strong focus on accuracy and follow-through
$25k-30k yearly est. 5d ago
Customer Service Representative
Central Transport 4.7
Sales associate and customer service job in Warren, MI
Earn up to $22.00 per hour! PLUS $1.00 shift premium after 6pm!!
We want to train you to become a Successful CustomerService Specialist!
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a CustomerService Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.
This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!
Skills and duties you will learn and develop:
· You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
· We will teach you how to research issues using available resources.
· You will become proficient in maintaining detailed records and documentation for each customer interaction
· You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments
· You will learn how to handle a variety of scenarios with the ability to think decisively
What you will bring to the table:
· Must be 16 years of age
· Excellent attendance and the ability to work Monday through Friday
· Superior communication skills
· Strong attention to detail and sense of urgency
· Ability to maintain a professional demeanor
· Experience with Microsoft office (Outlook), and willingness to learn company specific systems
· Ability for detailed note taking
· Upbeat personality/positive outlook
What's in it for you?
· Full-Time shifts are available between 9am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)
· Ability to promote and grow within the organization!
· Paying up to $20.00 per hour after full training
· 401(k)
· Shift Premium after 6:00 pm
· For Full-time employees:
· Health, dental, vision, and life insurance
· Paid Time off
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Evening shift
Morning shift
No nights
Split shift
Work Location: In person
$18-22 hourly 3d ago
Sales Associate, Somerset
Veronica Beard 3.9
Sales associate and customer service job in Troy, MI
The SalesAssociate is responsible for assisting customers with their shopping needs and providing them with an exceptional shopping experience. SalesAssociates must have knowledge about Veronica Beard merchandise, understand current fashion trends and convey the brand and style.
Responsibilities:
SALES GENERATION:
Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need
Greets and offers all customers exceptional service
Reacts and follows through to customers' needs
Achieves selling standards and goals on a consistent basis
Provided merchandise information and current fashion tips to increase sales and customer satisfaction
Represents the fashion and style of Veronica Beard
Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis
MERCHANDISING/HOUSEKEEPING:
Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution
Returns merchandise from fitting room to selling floor
Assists in maintaining cleanliness of store and backroom
Process merchandise shipments, as needed
Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times
MISCELLANEOUS:
Understands and follows all company policies and procedures
Adheres to company guidelines of dependability, including attendance and requirements
Attends Store Meetings
Performs other duties as assigned by store management
OTHER SKILLS and ABILITIES:
Strong verbal and communication skills.
Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
PHYSICAL DEMANDS:
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
Reaching above or below shoulder level
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Comfortable with being on camera for social media purposes (both stills and video)
WORK ENVIRONMENT:
Maintains a friendly, positive and professional behavior/conduct at all times
Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals
Requirements:
Minimum of 1 year retail service and selling experience
Ability to work flexible schedule including nights and weekends
High School education or equivalent
Basic math skills for purchase, payment transactions and bank deposits
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$26k-34k yearly est. 1d ago
Customer Service Representative
Jomar Valve
Sales associate and customer service job in Warren, MI
*ONLY CANDIDATES RESIDING IN THE METRO-DETROIT AREA WILL BE CONSIDERED FOR ROLE**
Jomar Valve, a manufacturer and distributor of innovative plumbing, industrial and HVAC components, is seeking a CustomerService Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems.
Responsibilities:
Ability to work in fast-paced environment dealing with a heavy workload via phone and email with customers, sales reps, and end users
Log all calls effectively and efficiently and follow up with customer inquiries to ensure ongoing customer satisfaction
Manage time effectively, meet performance goals, and work cooperatively with other members of the team
Accurately process customer transactions such as orders, quotes, etc.
Determine customer needs and expectations in order to recommend specific products and solutions
Provide accurate information regarding availability of in-stock items
Outbound sales calls to maintain ongoing customer relations and obtain new customersales
Follow company policies and procedures
Present a professional image at all times to customers and during scheduled shift
Perform other duties as and when required
Job Requirements:
Bachelor's Degree in job related field preferred
A minimum of 1-3 years experience in CustomerService and Sales
Technical sales a plus
Attention to detail and accuracy
Outstanding interpersonal skills
Good organizational skills
Team Player
Customer focused
Computer efficient
Jomar Valve is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Thank you for your interest, but we are not working with external recruiters or agencies for this role. Please refrain from reaching out regarding this position.
$27k-36k yearly est. 4d ago
Customer Service Representative - Automotive Manufacturing Experience
AWT Labels & Packaging
Sales associate and customer service job in Grand Blanc, MI
AWT is a leading manufacturer of custom labels, flexible packaging, and precision converting solutions servicing Healthcare, Consumer Brand, and Technology clients worldwide. AWT employs nearly 650 associates and operates facilities in Minneapolis, MN (Headquarters), South Elgin, IL, Hauppauge, NY, Grand Blanc, MI, Anaheim and Napa, CA, Ottawa and Toronto, Canada, Winston-Salem and Garner, NC. AWT is the trusted partner for leading brands, delivering comprehensive, innovative, and sustainable solutions with exceptional quality, expertise, and responsiveness.
Supervisor: Materials Manager
General Description of Job:
The CustomerService Representative is responsible for managing customer orders from entry through fulfillment while serving as the primary liaison between designated automotive customers and internal teams including Sales, Planning, Scheduling, Manufacturing, Materials, and Quality. This role ensures accurate order processing, proactive communication, inventory coordination, and a high level of customer satisfaction while supporting operational, quality, and delivery requirements for automotive clients at the Grand Blanc facility.
Primary Responsibilities
Accurately enter customer orders (non‑EDI and EDI-supported) into the ERP system within established timelines.
Review customer purchase orders and specifications against quotes to ensure accuracy and completeness.
Act as the primary point of contact for customers regarding order status, ship dates, pricing, changes, and discrepancies.
Manage customer demand changes, including negotiating new ship dates within lead times and communicating updates internally and externally.
Coordinate expedited freight shipments as needed.
Monitor and manage customer inventory levels, replenishment needs, and reconciliation.
Access and manage customer portals and comply with customer-specific requirements.
Prepare job folders and billing packets to support accurate invoicing.
Document all order and job changes clearly and communicate them in a timely manner.
Maintain a strong working knowledge of open orders, priorities, and production schedules.
Secondary Responsibilities
Collaborate with Sales, Quality, and Operations to address customer complaints, credit issues, and quality concerns.
Assist with obtaining manufacturing, functionality, and quality requirements for quoting purposes.
Communicate quoted pricing and maintain organized, retrievable quote documentation.
Participate in quality, ISO, MMOG, and process improvement initiatives.
Provide input to scheduling regarding customer demand and priorities.
Support audits by providing customer and order management documentation as needed.
Assist with administrative and special projects as required.
Inventory & Materials Support
Participate in weekly cycle counts and periodic physical inventories.
Assist with finished goods inventory management and reconciliation.
Support materials and scheduling teams with daily review of pending orders and customer requirements.
Key Competencies, Knowledge & Skills
Proficient in Microsoft Office (Excel, Word, Outlook).
Experience with ERP systems; familiarity with EDI concepts and customer portals preferred.
Strong numerical accuracy and basic math skills.
Process & Communication Skills
Excellent written and verbal communication with a professional, customer-focused approach.
Strong attention to detail with the ability to manage multiple priorities and deadlines.
Effective problem-solving skills with a proactive, solutions-oriented mindset.
Ability to work independently while collaborating effectively in a team environment.
Personal Attributes
Positive, "can-do" attitude with a strong sense of urgency and accountability.
Strong relationship-building skills with internal and external partners.
Sound judgment and ability to make independent decisions.
Adaptable, motivated, and committed to achieving win‑win outcomes.
Education & Experience
High school diploma or GED required; additional education or printing/manufacturing experience is a plus.
Minimum of 2+ years of customerservice experience supporting automotive clients is required.
Experience working within an automotive manufacturing or supplier environment strongly preferred.
Previous customerservice experience in an automotive setting preferred.
Computer proficiency required; ERP or automotive systems experience helpful.
Performance Measures
Timely and accurate order entry (within 24 hours of receipt).
Minimal order errors and premium freight caused by entry or communication issues.
Customer satisfaction ratings consistently above established targets.
Effective management of demand changes and inventory requirements.
Physical Job Demands:
Desk job working with a computer; must be able to sit for extended periods of time.
Walking, lifting (boxes no more than 40lbs.) bending and reaching.
Why consider this opportunity?
Join a collaborative and talented customerservice team who is instrumental for relationship building both internally and externally.
Learn all facets of manufacturing through the eyes of a team that supports all internal business units and customers.
AWT emphasizes employee satisfaction, has low turnover, and a work environment that values hard work and dedication.
Sustainability Recognition: Awarded a Bronze Medal from EcoVadis, placing them among the top 35% globally for environmental, social, and governance practices.
$28k-36k yearly est. 3d ago
Customer Service Representative
Activate Inc. 4.7
Sales associate and customer service job in Ferndale, MI
Activate is seeking a detail-oriented and experienced CustomerService Representative to support a client's private gifting website. Customers will access the site to choose from six complimentary gifts, and this role ensures they receive seamless support throughout the selection and fulfillment process.
This position is fully dedicated to one program and requires strong communication skills, professionalism, and reliability. The initial assignment is approximately one month, with the possibility of extension based on performance and client needs.
Key ResponsibilitiesCustomer Support
Provide professional, friendly customer support via phone and live chat during business hours.
Assist customers in navigating the private website and completing their gift selection.
Follow all client-specific service guidelines and brand standards.
Order & Data Management
Update and maintain customer information within an internal dashboard.
Track gift selections, shipments, and delivery status using ShipStation.
Accurately document all customer interactions, questions, and resolutions.
Inventory Management
Monitor available inventory levels.
Identify discrepancies or low-inventory notifications and escalate when appropriate.
Program Support
Manage fluctuating call and chat volumes during peak and slow periods.
Support program accuracy and customer satisfaction by following detailed procedures consistently.
Required Qualifications
Previous customerservice experience is required (phone and/or live chat).
Experience using dashboards, order management systems, or similar platforms.
Strong data entry skills and attention to detail.
Excellent written and verbal communication.
High reliability and consistency in meeting scheduled hours.
Ability to follow defined procedures and maintain accuracy under varying activity levels.
Tools & Systems
Internal client dashboard (customer data & inventory management)
Phone and live chat support system
ShipStation for shipment and fulfillment tracking
Standard computer workstation
Work Environment
Computer-based role with alternating periods of high and low activity.
In-office position during all scheduled hours.
Employment Term
Training begins the third week of January.
Program launches February 1.
Seasonal role lasting approximately 1 month, with the potential to extend based on performance and business needs.
$26k-33k yearly est. 1d ago
Sales Associate
Aarons 4.2
Sales associate and customer service job in Flint, MI
The hourly range for this position is $13.25 to $14.00. This position is also eligible for incentive pay based on performance.
SalesAssociateSalesAssociates keep people smiling at Aaron's.
On our team, you'll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. You'll also work with customer files and contracts. At times, you'll help clean, organize, and even move merchandise. All of that can be physically demanding, but we'll make sure you have the training and tools to do that part of the job safely. If you're ready to connect with customers and work on a great team, start your bright future at Aaron's.
Your career starts here
With Aaron's, being a SalesAssociate can be the first step on a great career journey. Here's one possible path with us:
SalesAssociate > Customer Accounts Advisor > Sales Manager > Customer Accounts Manager > General Manager
The Details
What you need:
Solid communication skills
Desire to help customers
What you'll do:
Assist with cleaning, organizing, and moving merchandise
Help customers find what they need
Handle clerical duties like customer files and contracts
Maintain a positive sales floor environment
Additional requirements:
Able to perform a physical job including lifting 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely)
Age: 18 or older
High school diploma or equivalent preferred
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
$13.3-14 hourly 1d ago
Customer Service/Inside Sales
Fastsigns 4.1
Sales associate and customer service job in Livonia, MI
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS CustomerService Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $17.00 - $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17-20 hourly Auto-Apply 60d+ ago
Loan Sales Specialist
Onemain Financial 3.9
Sales associate and customer service job in Livonia, MI
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or CustomerService experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
$40k-75k yearly est. Auto-Apply 1d ago
Book & Gift Shop Customer Service - Part Time
Catholic Diocese of Lansing 4.1
Sales associate and customer service job in Brighton, MI
Holy Spirit, Brighton is seeking a part-time CustomerService Representative in the Book & Gift shop. The position is every Monday and every 3rd Sunday for a total of 8-12 hours per week. This is an non-exempt position that reports to the Business Manager. General Summary: Provide prompt and courteous customerservice with a welcoming & Christian spirit, assisting all visitors seeking book and gift items to help themselves and others grow in their Catholic faith. Principal Duties and Responsibilities:
Assist customers with product selection
Utilize cash register for sales transactions, giving accurate change, using credit card machine as needed
Answer telephone inquiries to assist customers with information and orders
Be attentive to customer needs, cognizant that they may be going through a difficult time and desire to share
Promote Catholic teaching and devotions while interacting with customers
Help Customer with special orders, sometimes spending a significant amount of time locating requested items and document Special Orders on appropriate worksheets
Notify customers when special order items are received from vendors and update the Special Order worksheet appropriately
Follow Bookshop procedures to document and manage customer orders and daily tasks
Work as part of a cohesive team to ensure co-workers know the status of tasks in progress
Receive orders of packaged books and gift items, verifying quantity received against packing slip and updating order worksheets accordingly
Scan books received from vendors into the Libib book inventory app, via phone app or manually by PC
Scan books sold to customers with handheld scanner for Libib app updating
Update Libib app based on books sold using scanner to PC, note and modify inventory manually
Price incoming stock based on criteria provided by Manager
Maintain a clean environment
Assist with filing of invoices, statements, special orders forms and other documentation
Periodically organize storage areas for out-of-season stock, regular stock, and boxes
Clean and repair damaged items as necessary based on individual ability
Restock books/gift items as they are sold
Identify items to be re-ordered and update Reorder Worksheet
Pack and store out of season items, creating new displays with seasonal changes
Assist in ordering books and other items, as requested by Manager
Knowledge, Skills and Abilities: Education: Bachelor's degree or equivalent preferred, minimum: High school graduate Experience: Cashier or Sales experience preferred Requirements: Competency in computer desktop software, Windows, Gmail, Google Docs/Sheets, and/or Microsoft Word and Excel. Must be a practicing Catholic active in his/her parish. Must have a valid driver's license. Must pass background check and attend Virtus Child and Youth Protection Training. Some weekend work is required. Physical Demands: While performing duties, employee has to stand for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires some stooping and bending while restocking . Employee is expected to work onsite, Sunday and Monday. Employee must be able to lift 40 lbs. The above statements describe the general nature and level of work of the position. They are not an exhaustive list of all responsibilities, duties, and skills. To apply for the position, please submit a cover letter and resume to the online application.
$26k-33k yearly est. 32d ago
Customer Success Representative
Onestream Software 4.3
Sales associate and customer service job in Rochester, MI
Rochester, Michigan OneStream Software LLC
Benefits Offered Vision, Medical, Dental, Life, 401K
Employment Type Full-Time
ABOUT THE JOB
Our company mission statement reads as follows, "Every customer will be a reference and a success with OneStream Software." At the center of this mission statement, are our Customer Success Representative (CSR). CSR's focus on customer relationship retention and optimization. Each CSR is responsible for multiple customer accounts; the number depending on such factors as the size of the customer or seniority of the CSR. The CSR will be responsible for day-to-day customer success activities spanning from the initial stages of onboarding to continued engagement and retention. The CSR will have an in-depth understanding of each customer's overall business requirements and act as a consultant to determine how the various OneStream Marketplace solutions and features can meet their needs. The CSR will also partner with other OneStream teams on initiatives that address customer needs, product utilization, and improving departmental efficiency to help meet company goals.
The CSR team is an integration of functions and activities of Marketing, Sales, Professional Services, Training, and Support. They are the primary point of contact for customers and must stay in close contact with the customer's evolving needs. Sometimes referred to as a Customer Advocate, the CSR gives voice to our customer's feedback, reviews and assesses their project progress, and offers recommendations based on results. CSR's ensure the highest level of customer satisfaction and return on investment while enhancing the customer experience. To be successful in this role, you must be passionate about customer success, flexible, and adaptive to change.
RESPONSIBILITIES
Manager Customer Relationships:
Ensuring customer growth, satisfaction, and retention within the assigned portfolio of accounts (demand generation, on-boarding and/or customer success focused).
Build, maintain, and execute on account plans for each assigned account and coordinate appropriate internal resources for delivery.
Drive close collaboration with implementation partner during the launch phase to facilitate successful handover to support. Attend key design review sessions, review project milestones, attend key project management sessions.
Understand service agreement terms of each customer contract and ensure the work is completed and delivered to the customer on or before the deadline. Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
Uncover and mitigate any risk that threatens each customer's growth, satisfaction, or renewal; conceive and execute risk mitigation plans. Schedule stakeholder calls.
Educate both new and established customers on general OneStream functionalities and best practices as well as new features as they become available.
Collaborate effectively with the Sales organization to close incremental revenue and secure long-term renewals.
Serve as a customer advocate while effectively collaborating with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering and Finance.
Keep management informed of progress and obstacles related to customer accounts, seeking feedback as necessary and responding appropriately to improve work performance and optimize customer success.
Become an expert on OneStream product solutions as well as customer use cases and use this knowledge to identify and solve customer pain points through adoption of new OneStream products and features.
Our customers are fanatical about our service, product, and team. It is your responsibility to build and maintain that customer experience for all customers in your portfolio.
Educate customers on any new XF MarketPlace solutions and material on OneStream Academy.
Use customer management tools to track customer communication, issues and metrics.
Technical Expertise:
Champion customer enhancement requests by confirming the details and requirements of the enhancement and clearly articulating those details to the appropriate teams.
Maintain thorough knowledge of OneStream product solutions, features, and target markets and keep up with continuous product releases by participating in formal and informal trainings.
Work closely with product and engineering teams to ensure customer feedback is being incorporated into development decisions.
Demonstrate a willingness to quickly learn new tools and applications, product solutions, rules and regulations and business best practices.
Advance Internal Initiatives:
Support initiatives that address customer needs, product utilization, and improving team efficiencies to help meet company goals.
Collaborate with other internal teams such as Sales, Marketing, and Knowledge Management to provide subject matter expertise as new products and services are rolled out to customers.
Provide feedback to Product Management and Engineering regarding customers' emerging or unmet product needs.
Enhance team efficiencies through knowledge sharing activities, mentoring new hires and assisting other team members.
QUALITIES OF A SUCCESSFUL CANDIDATE
Formal Education and Certification
Four-year college degree in fields such as (but not limited to) Accounting, Business, Finance, Information Systems, or CIS, or equivalent work experience
Knowledge and Experience
Two to three years of experience in the software industry.
Demonstrated experience as successful Account Manager or Customer Success Representative supporting multiple customers and following up on all their needs.
Demonstrated experience in identifying and mapping the customer org structure with ability to bridge turnover at any level of the organization.
Personal, adaptable, and flexible with the ability to work successfully in a high-energy, fast paced, rapidly changing environment is necessary; must be able to multi-task and manage multiple projects, processes, programs, and procedures simultaneously while working under pressure to meet deadlines, organizational goals and initiatives.
Extensive experience working in a team-oriented, collaborative environment. Ability to effectively operate independently or in a team environment.
Ability to present ideas in business-friendly and user-friendly language.
Outstanding MS Office skills, specifically with Excel.
Personal Attributes
Strong leadership skills.
Excellent interpersonal and communication skills.
Exceptional listening skills.
Strong organizational and planning skills.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical, evaluative, and problem-solving abilities.
Exceptional customerservice orientation.
Able to exercise independent judgment and problem-solve.
High stress tolerance.
OneStream Software is an Equal Opportunity Employer.
$42k-57k yearly est. Auto-Apply 60d+ ago
General Affairs Associate
DHD Consulting 4.3
Sales associate and customer service job in Troy, MI
About the Role We are seeking a motivated and detail-oriented General Affairs Associate to support daily office operations and administrative functions. This position is ideal for recent graduates or early-career professionals with a background in Accounting or Business who are interested in developing their career in a fast-paced, multicultural environment.
Key Responsibilities
Assist with general administrative duties such as document filing, scheduling, and office coordination
Support accounting tasks including expense reports, invoice tracking, and basic bookkeeping
Coordinate employee travel, facility management, and vendor communications
Maintain company records, supplies, and HR documentation
Liaise between internal departments and external partners (Korean language skills a plus)
Assist management with ad-hoc projects and reporting as needed
Qualifications
Bachelors degree in Accounting, Business Administration, or a related field
Strong organizational and multitasking skills
Proficiency in MS Office (Excel, Word, PowerPoint)
Bilingual in English and Korean preferred
Positive attitude, professionalism, and attention to detail
Compensation & Benefits
Competitive entry-level salary
Health insurance and paid time off
Opportunities for career development and cross-departmental learning
$27k-34k yearly est. 60d+ ago
Customer Service Advisor
Nardin Park Recovery Center
Sales associate and customer service job in Detroit, MI
This professional is an advocate for the consumer, offering assistance, providing information and resolving issues. The CustomerService representative acts as the face of the organization and works directly with and for the consumer to answer their questions and provide support regarding their treatment needs.
This is an entry-level position that doesn't require formal education. Candidates who work well with people while employing excellent interpersonal communication skills. Our customerservice representative works regular office hours, but NPRC provides around-the-clock customer support through the organizations 1-800 number. Customerservice representative responds to all inquiries within 24 hours.
$28k-35k yearly est. 60d+ ago
Cookie Baker and Customer Service Afternoon Shift
Crumbl Cookies
Sales associate and customer service job in Fenton, MI
This is for the afternoon shift with typical hours 12pm-6pm, but we're flexible!
This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September!
Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important.
Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with
customers and make their day!
Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
Sales associate and customer service job in Canton, MI
Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets.
This position is eligible for a hybrid work schedule.
This position is not eligible for relocation.
Purpose and Scope
This position exists to provide customerservice and support to customers regarding their orders.
Responsibilities
* Order Management
* Process PO changes initiated by the customer with high-level of data integrity.
* Perform contract validation
* Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales)
* Create and maintain in a positive relationship with our customers
* Customer and Contact Data management
* Customer contract, forecast and product line awareness
* New opportunity processing / process inquiries along with inquiry assessment
* Communicate re-promises, dispo, shortages and overages to customer
* Provide accurate sales forecasts
* Enter short term (this week & next) customer ship schedules into SAP
* Shipment availability & release
* CustomerService Interface - portal training, leads, call reports
* Initiate continuous improvement
* Participate in SOX audits as appropriate
* May be required to provide data to management and provide information for KPIs as needed.
* Communicate customer volume requirements timely and bring deviations to attention of DP
* Lead continuous improvement efforts
* Resource on IT projects that impact to our area
* Train the team on changes that impact our area
* Update training documents as appropriate
Technical Skills
* Problem solving skills that lead to continuous improvement of processes and procedures.
* Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc.
* Strong communication skills.
* SAP experience preferred
Minimum Qualifications
* High School Diploma or GED with at least 2 years of customerservice experience or related
Preferred Qualifications
* High School Diploma or GED with at least 4 years of customerservice experience or related
* Associate Degree in Business, Marketing, or related with at least 1 year of customerservice experience or related
The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.
$33k-51k yearly est. 53d ago
Sales Rep/Customer Service- Entry level
Optimum Retail Dynamics
Sales associate and customer service job in Burton, MI
Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms.
Job Description
ENTRY LEVEL & EXPERIENCED - CustomerService, Marketing, Management, Retail!
*WE ARE LOCATED IN FLINT MI*
Optimum Retail Dynamics
is expanding at a tremendous rate! We are currently hiring for entry level and experienced marketing and sale representatives, who we can bring on to our already established firm. Our company is looking for ATHLETES and SPORTS-MINDED individuals who are going to take us to the next level during this unprecedented time of expansion!
EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS!
OUR FIRM WILL PROVIDE FULL PAID TRAINING!
Optimum Retail Dynamics
specializes in promotional campaigns in the entertainment and technology industry, while continually providing the top notch customerservice experience that we have become known for. We are now looking to fill ENTRY LEVEL customerservice, sales, advertising, marketing, and entry level management in training positions as soon as possible! We need the right team in order to achieve results!
STOP LOOKING AND START APPLYING
Submit your Resume by clicking the Apply button!
Apply if you have the following experience: entry level sales, customerservice, manager, marketing, student, accounting, entrepreneur, summer job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, receptionist, entry level, retail, insurance, education, outside sales, strategy-planning, project manager, part-time, server, summer employment, promotions, pr, customerservice, full-time, restaurant, quality control, assistant, secretary, public relations, summer, salesman, hotel, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, collections, bookkeeper, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customerservice, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, buyer, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customerservice
Qualifications
Requirements:
We are looking for COMPETITIVE, STRONG, SPORTS-MINDED individuals with PERSONABLE PERSONALITIES and a LEADER MENTALITY to take our company to the next level. Our firm maintains the policy of training our employees from scratch in the following areas:
Entry Level Management
Junior Marketing
Campaign Development
Event Coordination
Public Relations
SalesmanshipCustomerService
Public Speaking
Additional Information
All your information will be kept confidential according to EEO guidelines.
Send in your resume today or call Carmen in the HR Department at ************ for Immediate Consideration!
$30k-41k yearly est. 14h ago
Customer Outreach Representatives - Westland
Weed Man Lawn Care Wixom
Sales associate and customer service job in Westland, MI
Marketing Team Representatives
Great part-time job for students or anyone needing a flexible schedule. Full time positions are available.
Working from 4:30 PM - 8:30 PM Monday - Thursday
Saturday 9 AM - 2 PM
Why Weed Man?
Earn up to $15.00 per hour
Comprehensive paid training
Working outdoors with friends
Referral of up to $200 for referring friend or family member
Working in a team environment - always with a supervisor
Valuable work experience
Customer Outreach Representative Job Duties
Offer free, no obligation quotes to homeowners in the southeast Michigan area
Meeting performance expectations in the field
Providing accurate information to homeowner
Knowledge, Experience, and Other Requirements
Must be 16 years or older
Ability to be trained on a basic understanding of standard fertilization practices
Good communication skills
Ability to be on feet for 3 to 5 hours daily
$15 hourly Auto-Apply 6d ago
Inside Sales Associate II
Adi Construction 4.2
Sales associate and customer service job in Warren, MI
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customerservice but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customerservice, team member development, and endless opportunities.
ADI Global Distribution is hiring an Inside SalesAssociate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers
Identify opportunities and convert customer purchases from competition
Manage all existing accounts through steady communication using Customer Database
Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customerservice for customers.
Educate customers about new products and product lines by keeping abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers
Explain features and advantages to customers in entire non-technical terms
Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned
YOU MUST HAVE:
1 year of Sales Experience
Excellent verbal and written communication skills
Computer literacy skills - Basic Knowledge to Operate Microsoft Office
Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
Prior experience in Retail / Hospitality / CustomerService Industry with an ability to negotiate and understanding of marketing skills
Knowledge of Customer Relationship Management Tools
Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
Prior distribution experience
Excellent Negotiation Skills
Ability to work as part of a team and autonomously
Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHAT'S IN IT FOR YOU:
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
Four weeks parental leave without using vacation time
Team Member discounts on company products and other retail/service providers
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-JS1
$43k-54k yearly est. Auto-Apply 34d ago
Inside Sales Associate II
Adi Construction 4.2
Sales associate and customer service job in Wixom, MI
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customerservice but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customerservice, team member development, and endless opportunities.
ADI Global Distribution is hiring an Inside SalesAssociate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers
Identify opportunities and convert customer purchases from competition
Manage all existing accounts through steady communication using Customer Database
Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customerservice for customers.
Educate customers about new products and product lines by keeping abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers
Explain features and advantages to customers in entire non-technical terms
Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned
YOU MUST HAVE:
1 year of Sales Experience
Excellent verbal and written communication skills
Computer literacy skills - Basic Knowledge to Operate Microsoft Office
Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
Prior experience in Retail / Hospitality / CustomerService Industry with an ability to negotiate and understanding of marketing skills
Knowledge of Customer Relationship Management Tools
Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
Prior distribution experience
Excellent Negotiation Skills
Ability to work as part of a team and autonomously
Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHAT'S IN IT FOR YOU:
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
Four weeks parental leave without using vacation time
Team Member discounts on company products and other retail/service providers
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-JS1
$43k-54k yearly est. Auto-Apply 3d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Macomb, MI?
The average sales associate and customer service in Macomb, MI earns between $20,000 and $36,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Macomb, MI
$27,000
What are the biggest employers of Sales Associate And Customer Services in Macomb, MI?
The biggest employers of Sales Associate And Customer Services in Macomb, MI are: