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Sales associate and customer service jobs in Madison, WI - 906 jobs

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  • Client Service Associate

    Alphabe Insight Inc.

    Sales associate and customer service job in Madison, WI

    About Us Reboot Staff is a dedicated staffing partner committed to connecting talented professionals with organizations that value precision, integrity, and long-term growth. We take pride in creating seamless, efficient workplace environments by placing individuals who bring reliability, professionalism, and a strong sense of organization to every task. At Reboot Staff, we believe in building meaningful careers and providing opportunities for personal and professional advancement. Job Description We are seeking a polished and motivated Client Service Associate to join our expanding team in Madison, WI. In this role, you will serve as a key point of contact for clients, ensuring smooth communication, high-quality support, and seamless service delivery. This position is ideal for someone who thrives in a client-focused environment and enjoys contributing to long-term business relationships. Responsibilities Serve as a primary liaison between clients and internal teams to address inquiries professionally and promptly. Maintain accurate client records and assist with service coordination and schedule management. Support the development of client solutions by gathering relevant information and identifying needs. Ensure exceptional service standards by monitoring client interactions and implementing follow-up procedures. Prepare documentation, reports, and communications to support client projects and activities. Contribute to process improvements that enhance client satisfaction and operational efficiency. Qualifications Qualifications Strong communication and interpersonal skills with a professional and polished demeanor. Ability to manage multiple tasks with accuracy, organization, and attention to detail. Problem-solving mindset and the ability to address client needs efficiently. Proficiency in professional communication, documentation, and basic office software. Strong commitment to service excellence and reliability. Additional Information Benefits Competitive salary range of $50,000 - $56,000 per year. Professional growth and advancement opportunities within the company. Skill-building environment with ongoing training and development support. Supportive and collaborative work culture. Stable full-time position with long-term career potential.
    $50k-56k yearly 1d ago
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  • Customer Service Representative

    Strike Up Inc.

    Sales associate and customer service job in Madison, WI

    Job Title: Customer Service Representative Job Type: Full Time About Us Strike Up! As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it. Job Summary As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client. Key Responsibilities • Engage with customers face to face providing friendly support • Proactively identify customer needs and recommend appropriate products, upgrades, or solutions • Handle inquiries related to pricing and general information • Achieve individual and team sales targets through excellent service and persuasive communication • Maintain up-to-date knowledge of our client's products and services Qualifications 1-3 years of experience in customer service, event coordination, or hospitality Excellent verbal and written communication skills Strong problem-solving skills and the ability to stay calm under pressure High attention to detail and exceptional organizational skills Positive, team-oriented attitude with a passion for creating memorable experiences What We Offer Competitive salary and benefits package Opportunity to travel to live events (as applicable) Fun, collaborative, and creative work environment Clear growth path in the customer experience and events space Exposure to exciting high-profile brands How to Apply We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.
    $29k-38k yearly est. 2d ago
  • Customer Service Representative

    Americold Logistics, LLC 4.7company rating

    Sales associate and customer service job in Jefferson, WI

    Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
    $29k-37k yearly est. 4d ago
  • Customer Support Agent I - Bilingual

    First Mid Bank & Trust 4.0company rating

    Sales associate and customer service job in Janesville, WI

    Customer Support Agent I - Bilingual Location: Janesville, WI At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to: Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customer service standards. Service customers over the phone with accuracy and efficiency within policy guidelines. Create a quality service experience by ensuring timely resolution and follow-up to customer needs. Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity. Adheres to all bank compliance, security and operational policies and procedures. Performs changes to existing accounts as requested by the customer. Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance. Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to management. Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies. Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality. Identifies and recommends products and/or services to best meet the needs of the customer. Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking. Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc. Complete other specified duties as assigned. Qualifications Education: High School Diploma/GED required. Experience: 1+ year of customer service experience and/or previous experience working in a financial institution preferred. Previous contact center experience preferred. Skills: Proficient in usage of Microsoft Office and computer application Strong organizational and communication skills, both oral & written. High level of interpersonal skills to interact with customers and potential customers in professional manner. Ability to work additional hours or hours outside of the departmental operating hours as needed. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123 Pay Range: $18.00 - $19.62 per hour Apply for this Position
    $18-19.6 hourly 2d ago
  • Customer Service Associate

    Jaeckle Distributors 3.5company rating

    Sales associate and customer service job in Madison, WI

    Jaeckle Distributors has a great opportunity for an experienced and enthusiastic Customer Service Associate. The position is located at our progressive company headquarters in Madison, WI. In total, we have over 110 employees and partner with businesses in 11 states for their flooring and surfacing product needs. Who are we? Jaeckle Distributors is a third generation, family-owned business that was founded in 1958. Our purpose is to make a meaningful difference for our people and the partners we serve. For 67 years, Jaeckle has been building the right partnerships with trusted accuracy and responsiveness. We live our Core Values to make sure we build and nurture an organization we and our customers respect. Under the direction of the Customer Service Manager, the Customer Service Associate will take inbound calls from our customers and assist them with placing orders, checking stock or resolving issues. Teamwork, great communication and being customer focused are essential for success in this role. Our Customer Service Team is friendly and takes great pride in their contribution to the customer experience. You would be joining a team of experienced people willing to help you succeed! Requirements How do you know if you are the right fit for this job? If you can answer the following questions "yes!" then we want you to apply! * Do you have a positive attitude and like to work in a fast paced, team environment? * Do you have at least three consecutive years of customer service experience? * Do you have experience in a call center environment working in a call queue? * Are you comfortable and willing to be trained to learn systems then build and expand your expertise as your tenure increases? * Do you have an interest in learning about new products on a regular basis? * Are you able to remain calm and composed while helping customers with their product, order and service needs? * Are you comfortable making outbound calls to seek new or additional sales? * Do you take pride in your attention to detail? * Do you have strong keyboard and computer skills and able to type 45 wpm? * Would you like to work Monday through Friday and have your weekends off? * Would you like to dress casually and be comfortable in a work environment? * Would you like to work for a company who believes in doing its absolute best for the customer?
    $33k-40k yearly est. 51d ago
  • Customer Support Center Representative

    Horicon Bank 3.6company rating

    Sales associate and customer service job in Horicon, WI

    Job Description The Customer Support Center Representative is responsible for providing accurate and efficient service and support to internal and external customers via email, secure message, or telephone communication. Promotes Horicon Bank as a full-service bank; maintains expected standards of customer service, product sales, referrals, and accuracy of account maintenance processed in compliance with Horicon Bank guidelines. Principal Duties and Responsibilities: Enthusiastically support the Bank sales function by providing exceptional service to internal and external customers of the Bank. Promote and sell Horicon Bank products and services through inbound and outbound phone calls. Assist with questions and inquiries regarding bank products, services, and procedures via telephone, email, or secured messaging. Review and resolve internal and external bank errors/complaints received via telephone, email, or secured messaging. Provide operational and sales support to internal customers through a direct support line. Perform address changes, account maintenance, balance transfers, dormant account reactivation, and file maintenance. Assist customers with electronic and voice banking needs. Assist customers with credit and debit card inquiries, blocks and card maintenance. Review online applications, process account opening, complete maintenance and provide support for accounts opened via our Digital Branch. Process routine daily and weekly reports including audits, check back, and maintenance of customer accounts and profiles. Complete workflows requiring maintenance to accounts, RIMS and services. Prepare documentation and reports of Customer Support Center function activities according to schedule or as requested. Keep current on various types of fraud trends to protect the bank and our customers from potential fraud losses. Additional Duties and Responsibilities: Update knowledge and develop professionally on a continuing basis. Participate in internal and external training and development opportunities as required. Perform other duties as may be necessary to fulfill the responsibilities of this role, or to assist in other areas of the bank. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to the AML/CFT team. Knowledge, Skills, and Abilities: High school diploma and a minimum of two years banking experience required. Previous new account opening experience preferred. Computer literacy including experience with Office Suite, MS Word, MS Excel, and other computer software products. Knowledgeable of all bank functions and understanding of bank products and services, including the rules, regulations, policies, and procedures. Exceptional customer service and excellent verbal and written communication skills are necessary to adequately address customer inquiries and efficiently resolve conflict in the most appropriate manner while positively representing the bank. Must possess the ability to plan and prioritize work, multi-task, exercise good judgment in all areas of responsibility, safeguard confidential information, and work effectively under pressure. Ability to analyze data, identify and troubleshoot issues and provide practical solutions. Working Conditions: Work is performed in a pleasant office environment with minimal chance for personal injury. Frequent mental concentration is necessary for listening and responding to various situations. Must be able to lift and move up to 20 pounds unassisted. Some twisting, bending, and turning is required. Work hours are generally during normal business hours and may include some evening and weekend hours. This role description describes the general nature and level of work performed by employee assigned to this role. It does not state or imply that these are the only duties and responsibilities assigned to the role. The employee may be required to perform other job-related duties as requested by management. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability. This role description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs to the employer and requirements of the role change.
    $37k-42k yearly est. 12d ago
  • Loan Sales Specialist

    Onemain Financial 3.9company rating

    Sales associate and customer service job in Madison, WI

    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
    $38k-70k yearly est. Auto-Apply 3d ago
  • CUSTOMER SVC/CLERK

    Metro Market 4.2company rating

    Sales associate and customer service job in Madison, WI

    Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Wyoming, Metro Market merged with The Kroger Company in 2015. Today, we're proudly serving Metro Market customers in 16 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Metro Market family! If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management. What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum - High School Diploma or GED - 6 months related experience or training; or equivalent combination of education or experience - Effective interpersonal and customer service skills - Good math skills (ability to add, subtract, multiply and divide) - Sound judgement/decision making skills - Friendly, approachable/outgoing demeanor/team player - Ability to work in a fast paced environment - Good oral and written communication skills Desired - Familiar with Microsoft Office Word and Excel- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment - Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business - Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items - Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty - Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation - Determine work priorities and task lists to consistently maintain adequate front end conditions - Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations - Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste - Communicate pricing and signage discrepancies to the pricing coordinator - Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline) - Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards - Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning) - Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity - Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $29k-37k yearly est. 6d ago
  • Customer Service Optician

    Brandon Eyes

    Sales associate and customer service job in Madison, WI

    Got a passion for style or a gift for making things look better? Would you love to solve problems to help people live better lives? Our busy eyecare practice needs a new team member who will be dedicated to helping our patients leave our office looking and seeing their BEST! This full-time position at our Madison office offers the stability of a career in healthcare with weekends OFF! NO Experience required! Prior medical office or eyecare experience can be a plus, but certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning! What you'll be doing: You'll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more. Out of everyone who works at our practice, the Optician has the honor of satisfying patients the most! This is not just some sales job, your role is to be an educator and a style consultant. If you want a career where you help the people in your community have better lives, this is the job for you Some of your duties will include: • Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription. • Determining the best lens types, materials, coatings, and brands for patients' lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day. • Educating first-timers on how to use and take care of their glasses. • Troubleshooting prescription issues • Taking accurate measurements for all lens styles and prescriptions and checking new glasses for fit and making necessary adjustments • Miscellaneous repairs • Consistent cross-training in technician duties for optimum career growth (offered and expected) • Educating patients on what their insurance covers • Keeping the optical space looking clean, neat, and welcoming • Doing inventory, ordering, sending, and receiving shipments If these sound like you, please apply! - You're a natural problem solver and you're confident in making recommendations. - You're outgoing and friendly, connect with people quickly and easily, and feel that every customer deserves red carpet treatment. - You've got a great sense of style and love to help people find a look or style they like best. - You're a natural problem solver, and hearing things like “these glasses don't fit” or “I can't get used to seeing with these” gets you pumped up to work your magic. - You can effectively communicate both in writing and verbally in a professional and positive manner. - You are comfortable with technology (being open to learning is key) and can communicate verbally and in writing in a professional manner. - You are attentive, detail-oriented, organized, and your work reflects all of these characteristics. - Your reputation for honesty and integrity is legendary; you're known for doing what you say you're going to do - no excuses! - You take pride and ownership in your work - whatever you do, you do it well. - You see yourself as an integral part of your team's success (because we will). - You're always up for learning something new, and you master new skills quickly. - You love to see other people happy and thriving, and you'll do whatever you can to help them get there. About Us Brandon Eyes is a high-volume established eyecare practice in Madison & Middleton. We love to come to work every day because we love what we do, and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! We Offer (upon eligibility): In-house Vision Benefit Healthcare allowance 401k Uniform allowance and birthday bonus PTO and paid holidays We value your time, so we'll be back in touch with you very quickly.
    $33k-64k yearly est. Auto-Apply 39d ago
  • Customer Experience Representative (Onsite)

    Placon Corporation 4.3company rating

    Sales associate and customer service job in Madison, WI

    Job Description Your mission: As a Customer Experience Representative, you'll assist our stock customers with product inquiries, provide exceptional customer service, and resolve any issues that arise. Collaborate with the Sales Team, internal stakeholders, and customers to ensure a seamless experience. Key Responsibilities: Support Sales Managers/Account Managers: Be an advocate for Sales, providing customer-centric support and being the single point of contact. Process phone calls and email requests/orders, offering assistance with product sizing, samples, and other information. Customer Service: Utilize Excel to manage customer forecasts and generate reports. Elevate customer concerns and coordinate solutions with cross-functional resources. Handle customer orders, returns, and refunds, ensuring clear order visibility and on-time deliveries. Collaboration and Improvement: Work with internal stakeholders to ensure customer satisfaction and timely issue resolution. Identify opportunities to improve the customer experience and make recommendations. Support KPIs like OTIF >96%, EDI/Portal orders >95%, and keeping past due orders Order Entry: Promptly enter orders into the ERP system with precision. Work with the Scheduler to ensure accurate product availability and update customers. Resolve discrepancies with Accounting and Sales related to pricing, shipping, and quality. Adhere to quality and safety policies, work instructions, and procedures. Minimum qualifications A minimum of one year post-secondary specialized course work and one year of business-to-business customer service experience; OR high school education Desired Skills Excellent phone, communication and listening skills Direct customer contact & order processing experience. Business to Business experience preferred. Attention to detail and ability to work effectively with others and manage multiple priorities. Microsoft Outlook, Word, Excel (intermediate user preferred). Ability to learn ERP system and processes. Strong ability to build and maintain rapport with internal and external customers. Bi-lingual - English/Spanish skills preferred. Two to three years of business-to-business customer service experience. Working toward business related certified/degree program preferred. Position Requirements Work Environment Conditions: Inside (office) Equipment/Tools Used: Computer, fax, phone, copy machine, Oracle, MS Office software Physical Requirements: Normal Office Mental Requirements: Reading, Writing, Calculating Interpersonal Skills Reasoning/Analysis Works with Minimal Supervision Ability to manage multiple projects and priorities Placon employment offers are contingent upon the successful completion of a pre-employment drug test, basic physical, background check, educational verification, and reference checks (as applicable). Placon requires that employees have and maintain authorization to work in the country in which the role is based. In general, Placon does not sponsor candidates for non-immigrant visas or permanent residency unless based on business need. Placon is committed to equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity, or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristics.
    $100k yearly 23d ago
  • Part Time Customer Service Agent

    Envoy Air 4.0company rating

    Sales associate and customer service job in Madison, WI

    Come and work for Envoy Air, an American Airlines Group Company, at MSN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $18.58 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos #EnvoyOversight Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $18.6 hourly Auto-Apply 8d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Sales associate and customer service job in Madison, WI

    Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Madison area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $34k-47k yearly est. 60d+ ago
  • Salesperson

    Russ Darrow Group 4.3company rating

    Sales associate and customer service job in Madison, WI

    The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees. We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you!! Summary The Russ Darrow Group is seeking to hire energetic and motivated Sales Associates to keep up with customer demand. You will exceed customer's expectations from test drive to delivery with excellent training and support from our Management Team. Responsibilities Greet customers and identify the type of vehicle that meets their needs Explain features and demonstrate vehicle operation on test drives Lead customers through proven selling steps that close deals Present sales pricing, explain financing options and complete paperwork Follow up with existing customers to encourage repeat and referral business Prospect for new customers Qualifications Requirements Sales experience in any industry is welcome - Excellent training is provided! An energetic and outgoing 'people person' that's motivated to succeed Excellent communication and customer service skills A positive attitude, good work ethic and professional appearance High school diploma or equivalent Valid driver's license Must pass pre-employment background checks, MVR, and drug screen. Benefits Competitive Compensation Plans Full Benefits Package Medical, Dental & Vision 401k with Company Match HSA with Company Contribution PTO on day one!! Growth and Advancement Opportunities Continuous Training and Development
    $26k-42k yearly est. 11d ago
  • HP Customer Sales Representative

    2020Companies

    Sales associate and customer service job in Middleton, WI

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 14d ago
  • Customer Service Advisor - Beloit WI - Jiffy Lube Multicare

    Stonebriar Auto Services

    Sales associate and customer service job in Beloit, WI

    We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $28k-35k yearly est. 6d ago
  • Energy Sales Specialist

    United Cooperative 3.3company rating

    Sales associate and customer service job in Beaver Dam, WI

    Market, sell, and service petroleum-based products and equipment in a manner that will optimize the Cooperative's market share and savings, improve efficiency, with the ultimate result of outstanding customer service for agricultural, governmental, commercial and consumer accounts throughout Wisconsin. Duties & Responsibilities: Sales: * Contact prospective or current customers by telephone or in person, to increase market share, utilizing scheduled appointments as well as cold calls to a variety of customer worksites. * Report accurate competitive information to supervisor including being sensitive to competitive strategies being employed and reporting such. * Maintain current knowledge on applications, specifications, and pricing. * Submits weekly sales call report(s) to supervisor for review. * Follow and support Cooperative's credit policy. Customer Service: * Review and resolve customer complaints in an efficient manner and refer those beyond scope of authority to supervisor. * Treat customers politely and perform duties in an efficient, polite and courteous manner. * Able to troubleshoot and make minor repairs to electronic fuel monitoring system components, typically involving the changing of batteries, or replacement of monitor or controller. Competencies: * Must have excellent communication and listening skills. * Being organized is critical to this role, with the ability to manage multiple projects at one time. * Excellent presentation and problem-solving skills. * Self Directed, with good work habits, requiring minimal supervision. * Ability to plan sales calls and workload. * Must be able to close deals in any economic environment.
    $35k-43k yearly est. 48d ago
  • Ag Center Operations

    Premier Cooperative

    Sales associate and customer service job in Lone Rock, WI

    Join our team at Premier Cooperative as an Ag Center Operator, where you'll have the opportunity to specialize in Custom Application and/or Propane Delivery. This role is essential to supporting our agronomy and energy divisions, ensuring safe, efficient, and customer-focused service. Custom Application Duties: Operate and maintain custom application equipment Mix, load, and apply crop protection products accurately Complete application logs and maps daily Follow all Premier, federal, state, and OSHA regulations Propane Delivery Duties: Safely deliver propane to homes, farms, and businesses Conduct pre- and post-route vehicle inspections Install and maintain tanks, regulators, and lines Perform leak checks and minor repairs Maintain accurate delivery and service records Qualifications Valid Commercial Applicator License/CDL (training available for the right candidate) Ability to work extended hours during peak season Strong attention to detail and customer service skills Mechanical aptitude and ability to troubleshoot equipment Must remain insurable under company insurance plan
    $26k-37k yearly est. 6d ago
  • Client Service Associate

    Alphabe Insight Inc.

    Sales associate and customer service job in Madison, WI

    About Us At Signal Tru Brand, we craft experiences that connect people, ideas, and innovation. Our team brings together creativity and strategy to design unforgettable events that strengthen brand identity and leave lasting impressions. We value excellence, collaboration, and a forward-thinking mindset that drives growth and opportunity in every project we take on. Job Description We are seeking a motivated Client Service Associate to join our dynamic team in Madison, WI. The ideal candidate will act as the primary point of contact for clients, ensuring their needs are met efficiently and that every interaction reflects the high standards of Signal Tru Brand. This position is ideal for individuals who thrive in a client-focused environment and enjoy working on meaningful projects with room for growth. Responsibilities Serve as a liaison between clients and internal departments, ensuring seamless communication. Assist in coordinating projects, timelines, and deliverables to meet client expectations. Support the development of client proposals, reports, and presentations. Monitor client satisfaction and proactively identify opportunities for improvement. Maintain accurate records of client interactions and ensure follow-up on pending matters. Qualifications Qualifications Strong interpersonal and communication skills, both verbal and written. Excellent organizational abilities and attention to detail. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite and familiarity with CRM systems. A professional demeanor and a genuine commitment to client success. Additional Information Benefits Competitive annual salary of $50,000 - $55,000. Growth and career development opportunities. Supportive and collaborative work environment. Comprehensive training and onboarding programs. Health and wellness initiatives.
    $50k-55k yearly 1d ago
  • Treasury Management Services Representative I

    First Mid Bank & Trust 4.0company rating

    Sales associate and customer service job in Beloit, WI

    Treasury Management Services Representative I Location: Beloit, WI Job Id: 4265 # of Openings: 0 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer Service Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to: Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs. Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards. Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services. Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies. Complete the training and onboarding process for new products and services to new or existing clients. Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc. Facilitate new account opening and service addition documentation when necessary. Acts as a liaison between the customer, and the operational team, as well as the relationship manager. Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching. Identify and escalate system problems/errors when necessary. Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements. Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally. Completes various validation and maintenance when call volumes are low. Completed required training associated with job function. Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions. Qualifications Education/Experience: Associates Degree or equivalent customer service, call center or banking experience. 1+ years Call center and/or banking experience desired. Previous experience with treasury management a plus but not required Skills: Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner Excels at computer and Internet skills Excellent verbal and written communication skills Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner Pay Range: $17.74 - $22.18 per hour Apply for this Position
    $17.7-22.2 hourly 2d ago
  • Loan Sales Specialist

    Onemain Financial 3.9company rating

    Sales associate and customer service job in Beaver Dam, WI

    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
    $38k-70k yearly est. Auto-Apply 3d ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Madison, WI?

The average sales associate and customer service in Madison, WI earns between $19,000 and $34,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Madison, WI

$26,000

What are the biggest employers of Sales Associate And Customer Services in Madison, WI?

The biggest employers of Sales Associate And Customer Services in Madison, WI are:
  1. The Home Depot
  2. Alphagraphics of Madison-Us470
  3. Global Elite Group
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