Post job

Sales associate and customer service jobs in Manchester, CT - 1,935 jobs

All
Sales Associate And Customer Service
Sales Person
Reservations Agent
Inside Sales Associate
Customer Assistant
Customer Services Coordinator
Mobile Sales Representative
Customer Service Advisor
Customer Service Clerk
Customer Sales Representative
Customer Service Associate
Call Center Specialist
Customer Care Coordinator
Sales Specialist
Service Specialist
  • Customer Service Clerk

    R+L Carriers 4.3company rating

    Sales associate and customer service job in Meriden, CT

    Customer Service Representative, Starting at $19.81 hr. Full-Time, Monday - Friday, Various Shifts PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to learn more about our employee resorts R+L Carriers is seeking a Customer Service Representative to work at our Meriden, CT Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. Company Culture Requirements: Strong communication/telephone skills Able to work in a fast-paced environment Strong critical thinking skills Ability to deal with potentially stressful situations General office and customer service experience Basic knowledge or Windows, Outlook and other Microsoft products Ability to type 30+ WPM Preferred: 2+ years of experience as a clerk or similar role in a fast pace environment Freight logistics experience Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $19.8 hourly Auto-Apply 16h ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Assistance Representative Full Time (Windsor Locks, CT, US)

    American Airlines 4.5company rating

    Sales associate and customer service job in Windsor Locks, CT

    Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $16.10 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. * Greeting customers when they enter the airport or arrive in the ticket area * Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures * Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts) * Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces) * Troubleshooting kiosk technology issues to identify the source of issues or errors * Communicating with IT about kiosk technology issues that require additional servicing * Verifying that customers' carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity) * Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk) * Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight) * Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time) * Accepting and activating customers' self-tagged baggage at the activation station * Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location) * Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies) * Refer customers to customer service agents when appropriate * Performing clearance and verification of documents at kiosks * Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area * Assisting unaccompanied minors with boarding, deplaning, or other transportation * Providing customers with gate information and directions * Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports) * Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement * Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings * Adhere to government regulations (e.g., DOT, FAA, TSA) * Adhere to company policies, procedures, and performance standards * Wear uniforms as required by company policy * Provide quality customer service in a professional manner in accordance with American's guidelines * Use multiple internal resources/systems, including during customer interactions * Reasonable accommodations may be made for qualifying individuals with disabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED or international equivalent * Must be 18 years of age or older * Read, write, fluently speak and understand the English language. * Bilingual language skills may be required in some locations * Applicable valid driver's license as required by local authorities * Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements * Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable * Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience * Working knowledge of Sabre or any other Passenger Service System * Previous face to face Customer Service experience * Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
    $16.1 hourly 4d ago
  • Sales Correspondent - Customer Service

    Mestek, Inc. 4.3company rating

    Sales associate and customer service job in Westfield, MA

    Provide assistance to Mestek representatives, customers, and employees while demonstrating a positive attitude. Act as a liaison between Sales Reps, Managers, customers, Technical Service, Engineering, and the Factory. Provide assistance to Mestek representatives, customers, and employees while demonstrating a positive attitude. Act as a liaison between Sales Reps, Managers, customers, Technical Service, Engineering, and the Factory. Answer phone and E-mail inquiries in a timely manner Provide information concerning Mestek products Process incoming orders for unit accuracy, pricing, and shipping information Enter orders into Friedman ERP system Review information before sending to Credit/Factory Identify and resolve inquiries from representatives/customers relating to products Guide representatives and distributors in use of Sales Assistant Specifier Monitor fax machines for orders Maintain an orderly work area Keep filing and paperwork up-to-date Complete special projects as needed Assist other team members when work permits Perform similar or related duties as required or requested
    $31k-38k yearly est. 3d ago
  • Customer Sales & Serv Rep

    DTS Fluid Power 3.6company rating

    Sales associate and customer service job in South Windsor, CT

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $44k-61k yearly est. Auto-Apply 60d+ ago
  • Commissioned Salesperson

    C&S Family of Companies 4.2company rating

    Sales associate and customer service job in Windsor Locks, CT

    Keep our communities fed. Our focus is simple but meaningful, from our distribution centers to our offices - every employee of C&S and their family of companies works to help feed local families, neighbors, and communities. As a Salesperson with Davidson Specialty Foods, you will be responsible for sales, ordering merchandise, and building customer relationships with Stop & Shop. You will also be responsible for stocking the merchandise sold and should be an early self-starter who can organize and prioritize to complete their daily functions. Working with minimal supervision, you will develop customer relationships to provide exceptional service. Job Description + Territory - : Manchester, CT, Glastonbury, CT, and Willimantic, CT. + Pay - Commission Only (See below under "we offer") Schedule + 5-Day work week - (flexibility needed - Weekends/Holidays) + Flex start (7:00am - 3:30pm; 8:00am - 4:00pm; 9:00am - 5:00pm) You will contribute by: + Developing relationships of trust and respect with customers' store management in assigned accounts + Relaying pertinent order information and coordinating lead times with store management/ customers + Responsible for making sales and placing orders to ensure merchandise remains stocked to capacity + Observing displays and merchandise for competitive products on store shelves for opportunities + Responsible for checking in all service orders and writing adjustments such as a credit or charge to the customer if necessary for shortages, overages, or mis-ships. + Working with store management/customers to resolve and discuss opportunities to develop sales and improve merchandising. + Maintaining price changes and price tags in assigned accounts + Selling displays and shippers by presenting promotions and deals to the store management/customers + Calling on assigned stores to make orders for the assigned territory, which could include any product category available for service. + Back stock must be kept to a minimum and maintained in an orderly fashion in the back room of the store + Performing routine maintenance in assigned departments, such as cleaning shelves and soiled products, and fronting the departments on all store calls + Stocking and merchandising ordered products in assigned stores and departments + Building and putting up displays or shippers for which the employee is responsible, including making sure that all displays and shippers are properly signed + Travel Required: Yes + The nature of the role requires transportation to get to and from work We offer: + Paid training provided + Weekly Pay + Tuition Reimbursement + Mileage Reimbursement + Benefits available from day 1 (medical, dental, vision, company-matched 401k) + Unlimited PTO and Holiday Pay offered + Career Progression Opportunities + Employee Health & Wellness program + Employee Discounts / Purchasing programs + Employee Assistance Program Your work environment may include: + Office: Office Temperature about 65F to 75F + Store: Store Temperature about 65F to 75F + Travel: On the Road We're searching for candidates with: + Basic mathematical skills including addition, subtraction, multiplication, and division of whole numbers. + Ability to manage difficult or emotional customer situations and respond promptly to customer needs + Willingness to solicit customer feedback to improve service + Communication skills including speaking clearly and persuasively in positive or negative situations + The capability to read and interpret written information and comprehend simple instructions Every person matters. We keep our values alive through a culture that embraces differences and ensures that every person matters. The Fine Print This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers. Qualifications General Equivalency Diploma - General Studies, High School Diploma - General Studies Shift 1st Shift (United States of America) Company C&S Wholesale Grocers, LLC About Our Company C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities. Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Company: C&S Wholesale Grocers, LLC Job Area: Chain Sales - NE Job Family: Sales Job Type: Regular Job Code: JC0146 Pay Range: $25,000 - $62,500 ReqID: R-265281
    $25k-62.5k yearly 60d+ ago
  • Customer Service Associate

    Pioneer Valley Environmental 4.1company rating

    Sales associate and customer service job in Ware, MA

    Job Description Are you looking for a full-time position that will fit your lifestyle? Do you have a passion for working with others and problem-solving? Join us at Pioneer Valley Environmental as our new full-time Customer Service Associate in Ware, MA! Whether it's scheduling service calls, resolving customer concerns, or keeping operations running smoothly, your role is essential in ensuring our clients receive the best experience possible. If you're an organized, detail-oriented professional who enjoys problem-solving and assisting customers, we want to hear from you! WHY YOU SHOULD JOIN US At Pioneer Valley Environmental, we foster a supportive and team-oriented culture where your contributions are valued. We offer a competitive wage of $18 to $20 per hour, along with exciting team spiffs and a company-matched IRA to help you grow financially. Ready to join a company that values your skills? Apply today! ABOUT PIONEER VALLEY ENVIRONMENTAL Here at Pioneer Valley Environmental, we are dedicated to providing prompt and reliable service to our customers. Founded in 1999, we have spent the last 15+ years growing our company and serving our community with honest and quality plumbing, heating, and air conditioning services. Our highly trained employees and technicians work hard to exceed customer expectations with access to exceptional service 24 hours a day, 7 days a week! ARE YOU THE FULL-TIME CUSTOMER SERVICE ASSOCIATE OUR TEAM NEEDS? High school diploma or equivalent 1+ years of office administration education or comparable work experience Good computer skills and knowledge of common office applications such as Microsoft Word, Excel, and PowerPoint Familiar with ServiceTitan Excellent phone, communication, and interpersonal skills WHAT VITAL ASSISTANCE DO YOU PROVIDE? As our Customer Service Associate, you will work a full-time schedule between 7:30 AM - 4:00 PM Monday - Friday, providing you with ample time in the evening and weekends to do what you love. As a full-time Customer Service Associate, each day unfolds as you answer ringing phones, promptly schedule calls, and ensure customers feel valued, whether in person or over the phone. You maintain a professional tone through emails and letters, resolve product and service issues by clarifying complaints, identifying root causes, and suggesting effective solutions. You skillfully handle customer complaints across various platforms, gather data, and recommend innovative products to management while processing orders, refunds, and exchanges efficiently. After resolving issues, you make follow-up calls to gauge satisfaction, meticulously document interactions, and keep organized records. This dynamic, rewarding environment allows you to grow your skills and deepen your connection with the community, making each day fulfilling in the world of customer service. ADVANCE YOUR CAREER TODAY! If this sounds like the right full-time Customer Service Associate job for you, don't wait - apply today to join our team. We make it incredibly easy with our initial 3-minute application. We look forward to hearing from you!
    $18-20 hourly 4d ago
  • T-Mobile Sales Representative

    Connectivity Source |T-Mobile Authorized Retailer

    Sales associate and customer service job in Old Saybrook, CT

    Job Description MAKE EVERYDAY RIDICULOUSLY AMAZING. AVERAGE ALL IN PAY RANGE WITH BONUSES AND SPIFFS $19 TO $23 PER HOUR NEW HIRE BONUS RAMP UP STRUCTURE!! WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions) HOW is this PAID? A simple $400 payout Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be! The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our hundreds of stores that sell T-Mobile! There has never been a better time to join our team and grow your income! Responsibilities As a Retail Sales Representative, you are the face of our company and the most important position when it comes to generating sales and delivering an exceptional customer experience. We are looking for bold, energetic, passionate people as you are the first line of contact for our customers every day. Do you have that positive attitude for our customers, engagement to drive sales and a desire to have your income match the work you put in? Then we are ready for you to join CSNATION!!! Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control! BENEFITS We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you've got the perfect place to grow! Bonus Incentives Automatic Raises Health Benefits PTO 401k Pay Advances Discounted Phone Service Rewards Trips / Contests Promotion Opportunities! Child Care FSA (DCA) Benefit Required Qualifications: Open work availability for mornings, evenings, weekends, and holidays as scheduled At least 18 years of age A background check may be performed as part of the hiring process Must be able to stand for long periods of time in a retail store environment Must be able to move and/or lift up to 25 pounds *Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.
    $19-23 hourly 5d ago
  • T-Mobile Sales Representative

    Connectivity Source I T-Mobile Authorized Retailer at Glasonbury

    Sales associate and customer service job in Glastonbury, CT

    Job Description MAKE EVERYDAY RIDICULOUSLY AMAZING. AVERAGE ALL IN PAY RANGE WITH BONUSES AND SPIFFS $19 TO $23 PER HOUR NEW HIRE BONUS RAMP UP STRUCTURE!! WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions) HOW is this PAID? A simple $400 payout Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be! The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our hundreds of stores that sell T-Mobile! There has never been a better time to join our team and grow your income! Responsibilities As a Retail Sales Representative, you are the face of our company and the most important position when it comes to generating sales and delivering an exceptional customer experience. We are looking for bold, energetic, passionate people as you are the first line of contact for our customers every day. Do you have that positive attitude for our customers, engagement to drive sales and a desire to have your income match the work you put in? Then we are ready for you to join CSNATION!!! Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control! BENEFITS We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you've got the perfect place to grow! Bonus Incentives Automatic Raises Health Benefits PTO 401k Pay Advances Discounted Phone Service Rewards Trips / Contests Promotion Opportunities! Child Care FSA (DCA) Benefit Required Qualifications: Open work availability for mornings, evenings, weekends, and holidays as scheduled At least 18 years of age A background check may be performed as part of the hiring process Must be able to stand for long periods of time in a retail store environment Must be able to move and/or lift up to 25 pounds *Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.
    $19-23 hourly 14d ago
  • Customer Relations Assistant

    Microcare

    Sales associate and customer service job in New Britain, CT

    Full-time Description Imagine working for a company that knows their employees are the key to its success, a company that provides exceptional results while being environmentally conscious and ahead of the curve in research and development; MicroCare LLC is that company. We are a trusted global provider of critical cleaning solutions with a best-in-class employee population. Currently we are searching for a Customer Relations Assistant at our New Britain headquarters. MicroCare, LLC is an ISO 9001:2015 registered company specializing in cleaning coating and lubricating fluids used in the installation and manufacture of a broad range of products in the electronics, medical, fiber optic and metal fabricating industries. Since 1983 we have pioneered hundreds of environmentally progressive and sustainable products in response to emerging regulatory demands and our customers' evolving cleaning and coating needs. Voted as one of the best places to work in Connecticut, two years in a row, MicroCare is a company with a heart. At all our facilities in Connecticut and across the globe, we work in a cheerful, inclusive, and collaborative environment where we respect, encourage, and support our customers, our suppliers and each other. We like to laugh; have fun and we make an important impact. MicroCare, LLC offers competitive salaries and benefits: Medical, Dental, Disability, 401k plan, Holiday and Paid Time Off. We strive to connect with, engage with and improve the lives of our employees, our customers, and the communities in which we operate. We are headquartered in central Connecticut accessible from both Greater Hartford and New Haven. RESPONSIBILITES 1. Serve as the first point of contact by answering and routing all incoming company-wide telephone calls, ensuring inquiries are directed promptly and professionally to the appropriate personnel or department. 2. Receive, sort and distribute the mail daily. 3. Provide responsive customer service support or direct inquiries for all product platforms to appropriate CRC team members. 4. Complete data entry of export documentation based on information from Shipping & Receiving; route forms for required signatures. 5. Enter shipment tracking details into the ERP system and ensure Advance Shipping Notifications (ASNs) are submitted on schedule. 6. Process sample orders in ERP using quotes and instructions from Sales/CRC and respond in CRM with order numbers and estimated ship dates. 7. Manage Certificates of Conformance (COCs) and Certificates of Analysis (COAs) per customer request and maintain organized files. 8. Maintain organized electronic filing systems in SharePoint for invoices and customer records. 9. Assist with the annual pricing exercise by entering and formatting Excel price lists. 10. Extract and prepare contact lists for mass email communications, ensuring accuracy and appropriate distribution. 11. Support Customer Relations reporting requests to extract data from ERP, format and prepare for review. 12. Perform regular data hygiene in ERP systems and update CRM notes on customer activity. 13. Provide backup support for CRC I by entering customer invoices into ERP, verifying shipping/tracking information, and confirming product profit margins. 14. Perform other administrative and customer support duties assigned to ensure efficient CRC operations. COMPETENCIES/EXPERIENCE Independent judgment is required to plan, prioritize, and organize a diversified workload Ability to prioritize and work independently in every changing environment Respond to sense of timeliness and urgency Be self-directed and motivated Excellent verbal and written communication Requirements MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The job requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. High School diploma or equivalent required. 1-3 years of administrative, customer service, or office support experience in a business environment; manufacturing or distribution experience a plus. Excellent written/correspondence and verbal communication skills Highly proficient in Microsoft Office Suite and SharePoint. Strong collaboration skills, ability to work with different internal departments and external customers Efficient organizational skills, effectively managing multiple customer interactions, tracking in work such as filing and retrieving detailed information upon request All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. PREFERRED QUALIFICATIONS Associate's or Bachelor's degree Experience in customer service, order management, or related administrative support roles Prior experience with Datacor Chempax, Visual Basic, CRM platforms, or other ERP systems Understanding of shipping, logistics, and inventory processes; familiarity with chemical product handling or regulatory requirements (e.g., SDS, DOT, IMDG, IATA, OSHA standards) PHYSICAL/ENVIRONMENTAL QUALIFICATIONS: Continuous sitting Continuous keyboard use/ repetitive hand motion
    $32k-39k yearly est. 6d ago
  • Part Time Bilingual Reservationist

    Transdevna

    Sales associate and customer service job in East Hartford, CT

    Transdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: * $20.00 (Union Collective Bargaining Agreement PayScale) o Starting pay $20.00 with progression to $21.00 over 1 year. Benefits include: * Vacation: up to 14 days per year * Paid Sick Leave: 8 hrs. monthly full-time employees/ 5 hrs. monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Must be bilingual in Spanish and English + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Bilingual in Spanish and English + Must be able to work shifts or flexible work schedules as needed, including overtime. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part Time Req ID: 6613 Pay Group: X58 Cost Center: 55835 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $20-21 hourly 29d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Sales associate and customer service job in Hartford, CT

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 11d ago
  • Customer Service Coordinator

    Top Prospect Group LLC

    Sales associate and customer service job in Ansonia, CT

    Job Title: Customer Service Coordinator Location: Full-Time Onsite in Ansonia Monday through Friday 8am-4:30pm Duration: Direct Hire Salary: $24-28 per hour DOE Plus Excellent Benefits The Customer Service Coordinator will serve as a crucial link between the company and its customers, ensuring a high level of service and satisfaction. The representative will collaborate closely with internal teams, including production, engineering, shipping and quality control, to address customer needs effectively and ensure timely delivery of products. This role is essential for fostering positive customer relationships, contributing to operational efficiency, and helping maintain a strong reputation for reliability and responsiveness within the industry. Prior experience in Manufacturing and Industrial environments ESSENTIAL FUNCTIONS:Responsibilities: Customer Service, Soft Marketing • Primary point of contact for customer inquiries, orders, and issues. • Handles order processing, including entry, tracking, and follow-up to ensure timely delivery to customers. • Resolve customer complaints and issues efficiently, coordinating with relevant departments. • Tracks on time delivery. • Attends daily production meeting along with Production, Quality, and Engineering to review available to ship report and discuss any customer issues, delays or changes. • Maintains tooling spreadsheet for quick view of open/closed tooling orders. • Maintains customer price sheets and updates into DBA database. • Update customer supplied Open Order Reports and Customer Portals. • Monitor and analyze customer feedback, proactively identifying opportunities for service improvements. • Support the sales team by providing information on product availability, lead times, and potential upsell opportunities. • Social Media - follows customers, periodically posts to LinkedIn, Facebook, etc. • CRM - Learn and understand Hubspot. Company Overview:Top Prospect Group, now part of HW Staffing Solutions, focuses on connecting high-quality candidates with top-tier clients. We offer expertise across multiple industries, ensuring that we meet and exceed staffing expectations. #INDTPGSHELTON
    $24-28 hourly 8d ago
  • Customer Service Coordinator - Starting at $18 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Sales associate and customer service job in Manchester, CT

    At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Schedule & confirm customer repair service calls. * Coordinate & communicate with repair technician. * Work independently to resolve customer service issues. * Adhere to proper Warranty and protection guidelines. * Serve as liaison between customers and the repair technician. * Complete reports and other tasks/assignments as required. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette * Interpersonal skills * Strong computer skills * Excellent time Management * Ability to work independently * Ability to multi-task * Customer service skills * Experience in a fast-paced environment * Prior call center experience and prior dispatcher experience is preferable. * High School Diploma or equivalent * Able to work day, night and weekend hours Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
    $29k-39k yearly est. 33d ago
  • Customer Service Advisor - Coventry

    Scrub-A-Dub Auto Wash Centers

    Sales associate and customer service job in Coventry, RI

    Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is excited to hire for the grand opening of our BRAND NEW COVENTRY SITE! A 50+ year old family business, ScrubaDub is seeking individuals who are serious about their careers and looking to cultivate customer relationships. Join a USA TODAY Top Places To Work Award Winner for 2024 as we launch the most state-of-the-art carwash facility in Rhode Island! Responsibilities and Duties 1.) Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits of the Unlimited program while ensuring a positive customer experience with a friendly smile and helpful service! 2.) Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Load cars quickly and efficiently. 3.) Store Operations: Maintain a clean and organized location. This is a busy carwash that needs to be cleaned on a daily basis. Complete necessary side-work and house-keeping items including cleaning the lot and vacuums, taking out the trash, and cleaning the carwash tunnel. Requirements The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate. Grit - you'll be working outside for much of the year - you're tough and able to handle the outdoors. Benefits Team members average $18 to $22+ an hour with wage, tips, and bonus. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free car washes for your personal vehicle Growth potential at a fast growing company 529 College Savings Plan Scholarships and reimbursement for college or vocational training Salary Description $18-22+ per hour
    $18-22 hourly 60d+ ago
  • Dynamic 365 Solution Sales Specialist

    Itc Worldwide 4.7company rating

    Sales associate and customer service job in Hartford, CT

    ************************** ITC Technologies is accelerating growth in commercial cloud sales. The mission of Dynamics 365 Solution Sales Specialist is to help customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization. The Dynamics 365 Solution Sales Specialist discovers, owns, and closes opportunities utilizing advanced solution-selling skills to drive digital transformation business outcomes for our customers in the enterprise customer segment. EXPERIENCE: 5+ years of SaaS sales experience Pricing Excels at creating pricing proposals, negotiating terms and managing the contract process. Credible - Experience selling to a technical and business audience, building trust and mutual respect. Passionate - Think creatively and possess strong interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. Travel - Must be open to travel to meet with clients. Experience building Playbook ; Pipeline Dynamics 365 Solutions Sales Specialist is to help customers digitally transform their businesses to drive new revenue streams, create new and engaging ways to serve their customers, and transform the way their business works to generate new levels of profitability for their organization. The Dynamics 365 Solutions Sales Specialist discovers, owns, and closes opportunities using advanced solution sales skills to drive digital transformation business outcomes for our clients in the enterprise customer segment. EXPERIENCE: More than 5 years of experience in SaaS Precious sales He excels in creating pricing proposals, negotiating terms, and managing the contract process. Credible - Experience selling to a technical and commercial audience, building trust and mutual respect. Passionate: Think creatively and possess strong interpersonal and communication skills to make complex financial, technical, and contractual details sound simple. Travel: You must be willing to travel to meet with customers. Manual for the construction of experiences; Pipe COMPENSATION PLAN: $150K-$250K Target Earnings (OTE): Base $75K-$100K $75K-$100K variable ($500K annual fee) Commission: 15% fixed of the annual contract value (ACV) (without accelerators) Package Details Contract W2 role for an experienced Tech Seller! Base Salary (Draw) W2 Commissioned: from 1-3% on lifetime Support + Bonus on Managed Services +Cash Bonus What's in it for you Qualified Leads Technical Sales & Service Support Product Selling Training Provided Dynamics 365 - CRM Dynamics 365 - Business Central Microsoft 365 ISV Solutions (Offers) Neural Impact Sales Optimization Training Differentiation & Engagement Effective Discovery & CIO Engagement Project Impact & Objection Handling $ 150,000.00 (US Dollar) BIzzApp Sales 2. Acct exec 3. services & support consult
    $150k-250k yearly 60d+ ago
  • Pediatric Care Coordinator

    Fair Haven Community Health Care 4.0company rating

    Sales associate and customer service job in New Haven, CT

    We are seeking a Pediatric Care Coordinator to join our dynamic team! Job purpose The Pediatric Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patient's access to health, and will link them to appropriate services. Duties and responsibilities Reporting to the Care Coordination Program Manager, the Pediatric Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients. The Care Coordinator will address through measurable efforts to improve health and adherence/access to health care. Primary responsibilities include but are not limited to: Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts Use technological platforms to link patients with needs to community resources Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care) Conduct home visits as needed Identify barriers to care impacting patients' abilities to adhere to treatments. Assist patients with insurance enrollment, or other patient assistance programs Work collaboratively with clinical teams to meet the needs of complex, high-cost patients Attend relevant trainings as required and assigned. Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians. Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation. Qualifications Associates degree in health-related field and/or relevant years of experience is required. Bachelor's degree preferred. A valid CT driver's license and access to reliable transportation is required. Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred. The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently. Bilingual in English and Spanish is highly desirable. Direct Reports None About Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $39k-49k yearly est. Auto-Apply 17d ago
  • Reservationist

    Mohegan Sun 3.6company rating

    Sales associate and customer service job in Oxoboxo River, CT

    JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for providing superior customer service via phone and other electronic means. Primary Duties and Responsibilities: includes but not limited to: * Answers and processes all incoming communications with internal and external guests * Facilitates processes and creates reservations for Hotel, Events, Restaurants and other amenities in accordance with our criteria, established by Revenue Management department * Evaluates player ratings to determine access and availability of marketing promotions * Utilizes cross and up-sell techniques to generate additional revenue for designated products, services or amenities * Assists members of the Executive Host and Player Development departments with retrieving customer information, creating VIP reservations and issuing complimentary offers * Troubleshoots guest issues with online logins for MyMoheganSun.com and gaming accounts * Knowledge of all aspects of the Momentum program and promotes the benefits to transient guests * High level knowledge of property information including events, promotions, operational procedures, etc. * Communicates with multiple departments to resolve guest questions and issues via telephone and email Secondary Duties and Responsibilities: * Assists other related departments in additional overflow duties * Provides correct property information * Distributes arena and special event tickets * Captures and records after-call reason codes to track types of calls received when required * Responsible for communicating any system or equipment issues that could impact job productivity or performance * Attends quarterly department meetings Minimum Education and Qualifications * High School Diploma or equivalent * Previous experience in a Contact Center, Marketing, Special Events, Hotel Operations, Box Office/Arena Club Operations or related customer service position * Basic knowledge of Microsoft Office and navigating the internet * Intermediate knowledge on how to download and login to an app * Basic technology troubleshooting skills * Excellent verbal communication skills and can write professionally Competencies: Incumbent will master the following competencies while in this position: * Strong written and verbal communication skills * Internal training and techniques * Mohegan Sun's sales techniques * Effective listening skills that support effective customer service techniques * Will have in depth knowledge off Call Center applications as well as the gaming and reservation systems, SharePoint, Strivacity, Workday, and EZ Links Training Requirements: * Must complete the Mohegan Sun Reservationist training course * Knowledge of GUI, ACSC, LMS, Passkey, Avatar, ACT, Artics, GHS, Stricacity, SharePoint, and Finesse * Annual HR, Compliance, and Cyber Security training Physical Demands and Work Environment: * Office work environment * Fast-pace call center * Must be able to sit and stand for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
    $28k-32k yearly est. Auto-Apply 6d ago
  • Call Center Marketing Specialist

    Yankee Home 3.6company rating

    Sales associate and customer service job in Chicopee, MA

    Call Center Marketing Specialist Yankee Home - Chicopee, MA Job Type: Part -time Shifts: 4pm -8pm Monday -Friday, flexible every other Saturday for mid -shift Location: On -Site, Chicopee, MA 01022 Yankee Home Improvement, one of the best -known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives. In this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top -rated home improvement products and services. Your primary goal will be to build rapport, provide exceptional customer service, and schedule appointments for our sales team. We offer comprehensive paid training, uncapped earning potential with biweekly bonuses, and a comprehensive benefits package. If you possess excellent communication skills, a positive attitude, and a passion for helping customers, we want to hear from you! Join us at Yankee Home Improvement and be part of a team that values integrity, responsibility, excellence, and listening. Control your own pay - your bonus is uncapped, based on the performance you bring to the table! Qualifications: Enthusiastic and positive attitude. Exceptional communication skills. Creativity and problem -solving ability. Basic technological aptitude. Reliable transportation. High school diploma or equivalent (required). Experience in customer service or call center (preferred). Then We Will Provide: Comprehensive, Paid Training Uncapped earning potential - bonuses paid biweekly Team -based incentives and Employee Appreciation events Opportunities for Advancement Flexible Work Schedules Requirements: Reliable Transportation Ability to commute to Office in Chicopee, MA High school or equivalent (Required) Call center: 1 year (Preferred) Customer service: 1 year (Preferred) What's in it for you: Pay: $16.00 - $19.00 per hour Bonus opportunities Performance bonus Comprehensive paid training Uncapped earning potential with biweekly bonuses Employee discount Requirements Available to work on -site at the Chicopee Office Available to work 4pm -8pm Monday -Friday, flexible every other Saturday for mid -shift Enthusiastic and positive attitude. Exceptional communication skills. Creativity and problem -solving ability. Basic technological aptitude. Reliable transportation. High school diploma or equivalent (required). Experience in customer service or call center (preferred). Benefits Uncapped earning potential with biweekly bonuses Employee discount Equal Opportunity Employer Yankee Home is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. Job ID: ZR_9_JOB
    $16-19 hourly 60d+ ago
  • Inside Sales Associate CosmoProf 06577

    Cosmoprof 3.2company rating

    Sales associate and customer service job in Enfield, CT

    COSMOPROF SALES ASSOCIATE: Job Description: By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Cosmoprof: Build relationships and inspire loyalty. Recommend additional and complimentary products. Inform customers of current promotions and events. Set up advertising displays and arrange merchandise to highlight sales and promotional events. Ensure our customers are informed about and enrolled in our Loyalty program. Complete transactions accurately and efficiently. Maintain a professional store environment and communicate inventory issues. Demonstrate our Sally Beauty Culture Values. We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products. You will have ample opportunity for growth. You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Legal wants you to know Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements: The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $48k-70k yearly est. Auto-Apply 60d+ ago
  • HVAC Inside Sales Associate

    Meier Supply Co Inc. 3.4company rating

    Sales associate and customer service job in Hartford, CT

    EXCELLENT WORK ENVIRONMENT AND COMPANY CULTURE! We are very proud of our culture that has been built over the past 65+ years and is based on our shared Core Values: * PEOPLE.... Teamwork, trust, and helping others succeed! * RESPECT.... Show ultimate regard for others! * INTEGRITY.... Always do the right thing! * DEDICATION.... To our customers success! * EXCELLENCE.... Commitment to best in class in all we do! We hire, coach/develop, review, reward, and recognize our co-owners based on these characteristics, so it's important that you share these values in order to be part of our team. Founded in 1957, Meier Supply is an employee-owned wholesale distribution business with a rich history and family culture. With 20+ locations including a state-of-the-art distribution center, five distinct divisions, we provide service and support throughout the HVACR community in NY and Pennsylvania. Our divisions include Commercial Refrigeration, HVAC, Technical/Training, Controls, and Applied Products, and we have partnered with the absolute best vendors and manufacturers in the industry. Our roadmap for the future includes profitable growth and expansion in existing and new markets. Working at Meier Supply is a unique opportunity to join a company where we walk the talk by truly valuing our employee owners and reward well throughout their careers with us. Being 100% employee owned, means we have the opportunity to work together towards a common goal of increasing our stock value for all employee owners! Opportunity Meier Supply Provides: * Receive necessary training in sales and operations provided by Meier Supply and outside sources. * Participating in and contributing to an entrepreneurial, high growth work environment * Using and contributing to the development of industry leading systems and processes. * Being a leader in a company with a reputation for excellent customer service * Being well compensated for outstanding contributions * Being an employee-owner of an industry leading organization. * Work/Life Balance and family-oriented culture is a huge differentiator for us! You will enjoy the following: * Competitive Pay includes base wages plus generous performance bonuses * Paid-Time-Off and Holiday Pay * Comprehensive Medical/Dental/Vision plans protect you and your loved ones - We pay 75% of premiums for employees plus family members! * Company-paid Life insurance and Disability benefits * EXCELLENT Retirement benefits through our Employee Stock Ownership Plan (ESOP) and our 401K Retirement plan * Employee recognition - holiday parties, ESOP events, company lunches, gift cards, plus much more An overview of responsibilities include: * Greet and assist customers at the sales counter with product inquiries, orders, and pickups. * Manage inbound phone orders and provide accurate product and pricing information. * Support e-commerce transactions, including online order entry and follow-up service. * Conduct outgoing customer sales or service calls and resolve customer complaints. * Develop strong customer relationships and provide solutions that drive repeat business. * Collaborate with outside sales, warehouse, and operations teams to ensure timely fulfillment. * Prepare quotes, process returns, and resolve customer issues in a professional manner. * Apply suggestive selling techniques and up sells to current and prospective customers. * Maintain knowledge of HVAC/R products, industry trends, and branch promotions. * Performs inventory control and warranty administration duties. * Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources. * Arrange stock on shelves or racks in sales area and keeps merchandise in order. * Responsible for showroom merchandising and re-stocking product. Benefits: * Employee Stock Ownership Plan (ESOP) * 401(k) matching * Dental insurance * Disability insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Mileage reimbursement * Paid time off * Paid training * Parental leave * Profit sharing * Tuition reimbursement * Vision insurance Pay Rate: Starting at $25/hr. and higher DOE Schedule: * 8 hour shift * Day shift * Monday to Friday * Rotating on-call schedule on weekends Requirements Qualifications * Previous inside sales, counter sales, or customer service experience (HVAC/R or wholesale distribution preferred) * Strong communication skills-both in person and over the phone * Ability to work in a fast-paced environment and manage multiple priorities * Basic computer skills; experience with ERP/order entry systems and e-commerce platforms preferred * Team-oriented, dependable, and customer-focused * High school diploma or GED required. Some college coursework is preferred. Behavioral Competencies * Customer Focus * Communication * Collaboration and Teamwork * Problem-solving * Accountability and Dependability * Learning Orientation * Results Orientation * Integrity * Resilience Working conditions Typical office hours, Monday through Friday, 40 hours a week. Branch store working at the counter in a climate-controlled environment. May make job visits with branch personnel on occasion. If performing warehouse backup support, may be exposed to hot and cold temperatures on an occasional basis. Physical requirements When working at the branch counter, there will be prolonged periods of standing. Warehouse work involves lifting, carrying, and moving heavy objects, as well as standing, walking, and bending for extended periods on a daily basis. Must be able to work on your feet for the duration of the day and lift, pull, push and carry at least 50lbs. Salary Description Starting at $25/hr. and higher DOE
    $25 hourly 60d+ ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Manchester, CT?

The average sales associate and customer service in Manchester, CT earns between $25,000 and $43,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Manchester, CT

$33,000

What are the biggest employers of Sales Associate And Customer Services in Manchester, CT?

The biggest employers of Sales Associate And Customer Services in Manchester, CT are:
  1. The Home Depot
Job type you want
Full Time
Part Time
Internship
Temporary