Sales associate and customer service jobs in Manchester, NH - 5,157 jobs

Customer Service Representative (Early-Career / 2+ Years Experience) New England Wire Products | In-Person | Full-Time New England Wire Products is a family-owned, domestic manufacturer of high-quality wire display racks and shelving solutions. For decades, we've partnered with customers across the U.S. to deliver dependable products backed by responsive, relationship-driven service. We are seeking a Customer Service Representative with 1-3 years of professional experience who is ready to take ownership of customer relationships, manage orders with minimal oversight, and collaborate closely with internal teams to ensure a seamless customer experience. This role is well-suited for someone who has moved beyond entry-level support and is looking to deepen their impact within a manufacturing and operations-focused environment. Role Overview As a Customer Service Representative, you will serve as a trusted point of contact for assigned customers, managing the full order lifecycle from intake through delivery. You will work cross-functionally with Sales, Production, and Shipping to anticipate needs, resolve issues, and ensure accuracy, timeliness, and consistency in all customer interactions. This role requires strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, detail-driven environment. Key Responsibilities Customer & Order Management Manage customer orders end-to-end, including order entry, confirmations, changes, and delivery coordination Provide accurate and timely updates on order status, lead times, and product availability Serve as a primary point of contact for assigned customer accounts Identify and resolve order discrepancies, shipping issues, or service concerns with a solutions-oriented approach Customer Communication & Relationship Building Deliver professional, consistent communication via phone and email Build familiarity with customer preferences, product usage, and ordering patterns Proactively follow up to confirm accuracy, satisfaction, and on-time delivery Escalate complex or time-sensitive issues appropriately while maintaining customer confidence Cross-Functional Collaboration Partner closely with Sales, Production, and Logistics teams to align customer expectations with manufacturing realities Communicate clearly across departments to support scheduling, prioritization, and problem-solving Participate in process improvement discussions related to order flow, customer communication, and efficiency Systems, Documentation & Accuracy Maintain accurate records in internal systems related to orders, customer communication, and changes Ensure high attention to detail across pricing, quantities, shipping details, and documentation Follow established processes while identifying opportunities for improvement Qualifications Bachelor's degree required (business, communications, supply chain, or related field preferred) 1-3 years of experience in customer service, account coordination, order management, or a related role Experience working in manufacturing, distribution, or B2B environments preferred Strong written and verbal communication skills with a professional demeanor Highly organized with the ability to manage multiple priorities and deadlines Comfortable using Microsoft Office and learning ERP or order management systems Proactive, dependable, and team-oriented with strong follow-through Why Join New England Wire Products? Opportunity to take ownership and grow within a stable, family-owned manufacturing company Hands-on exposure to sales, operations, and production processes Collaborative, low-ego team environment with long-term employee tenure Clear path for increased responsibility and career development Job Details & Benefits Job Type: Full-time Work Location: In person Benefits Include: 401(k) with company match Health insurance Dental insurance Paid time off

Masis Staffing Solutions is assisting a well-established local manufacturing company in Concord, NH in the search for a Customer Service Representative. This is an excellent opportunity for someone with strong customer service and coordination skills who enjoys working in a fast-paced, team-oriented manufacturing environment supporting orders from initial quotation through final shipment. Schedule: 1st Shift | Mon-Fri, 8:00 AM-4:30 PM Pay: $23/hour based on experience What You'll Do Reporting to the Plant Manager, the Customer Service Representative will: Serve as the main liaison between customers, Sales/Application Engineers, production, and logistics teams Prepare customer quotations, review purchase orders, verify data sheets, and create factory orders for production Communicate order status updates to customers and internal stakeholders throughout the production lifecycle Enter, track, and maintain job and order data in Pointman (SAP/ERP system) and sales registers Coordinate trucking and shipments; track deliveries and proof of delivery as needed Assist customers and sales engineers with material and compound selection Maintain requested and estimated ship dates to support inventory planning Handle customer complaints, returns, and allowances with professionalism and sound judgment Prepare customs documentation for Canadian shipments when required Send customer satisfaction surveys and track responses to address concerns Collaborate closely with Sales, Planning, Warehouse, and other internal departments What We're Looking For High School Diploma or GED required Strong verbal and written communication skills in English Excellent attention to detail and organizational skills Ability to manage multiple priorities in a fast-paced environment Comfortable working with data, order tracking, and ERP systems Customer-focused mindset with problem-solving ability

About the Company Job Title : Customer Service Representative Worksite : Onsite Duration : 3+ Months About the Role Job Description: Qualifications: Exceptional communication and organizational skills. Strong attention to detail, especially in recordkeeping and compliance. Previous experience in customer service, sales, or biotech preferred. 2+ years of service or relevant experience preferred. Responsibilities: Achieve daily, weekly, and monthly goals. Comply with assigned schedules, assignments, and productivity metrics. Promptly, efficiently, and accurately contact existing customer or lead database. Assure the quality, integrity, and accuracy of client information. Master product information for accurate dissemination to customers. Comply with standard operating procedures and instructions within a quality management system. Assist customers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service. Successfully resolve customer challenges. Handle escalated customer issues as needed. Build and maintain strong customer relationships. Promote an open communication model and a positive teamwork environment. Partner with Customer Service Management to assist with new-hire training, as needed. Participate in continuous improvement projects within the department. Participate in cross-functional improvement initiatives. Required Skills: Exceptional communication and organizational skills.

At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers. What You'll Do Sales & Growth Focus Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts. Identify and close upsell and cross-sell opportunities for additional products and value-add services. Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account. Partner with sales and service leadership to develop customized customer-growth plans and closing strategies. Collaborate with production and service teams to ensure a smooth rollout of new business wins. Customer Engagement & Value Creation Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence. Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow. Position Crown Linen as a strategic business partner, not just a vendor. Gather customer feedback and relay insights that drive innovation and service improvements. Sales Execution & Reporting Maintain a healthy pipeline of opportunities within assigned routes and accounts. Log all activity in the CRM, including visits, proposals, and closed business. Meet or exceed monthly and quarterly goals for incremental revenue growth. Provide weekly updates highlighting wins, opportunities, and competitive activity. What You'll Bring 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries. Proven record of success upselling, cross-selling, or expanding services within an existing customer base. Exceptional relationship-building and consultative selling skills. Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike. Self-starter with a hunter's mindset and a passion for achieving measurable results. Valid driver's license and clean driving record. Proficiency with CRM systems, Microsoft Office, and route-management tools. How You'll Be Measured Incremental revenue growth (upsell/cross-sell) Product placement growth per account Share-of-wallet expansion Number of qualified opportunities identified and closed Customer visit frequency and engagement quality Why You'll Love It Here Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE). Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence. Supportive leadership, extensive training, and the freedom to own your territory. The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day.

We are looking for either a Customer Experience Representative II or Bilingual Customer Experience Representative II Our Company More than a utility company, Unitil provides energy for life. Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably. Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees. Take advantage of a comprehensive benefits package. Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance. *Note: Benefit offerings may differ between union and non-union employee groups Position Purpose: Effectively and professionally communicate with customers, client companies and co-workers over the phone, web, social media and e-mail, in accordance with department standards and goals to ensure the Company satisfactorily meets their needs. Ensure that customers are consistently provided with prompt, accurate and courteous service. Communicate effectively with others within the department and cross-functional areas, in order to foster a positive working environment. Assist and contribute to improved processes and procedures, in order to efficiently and accurately respond to customers and client companies. Successfully resolve directly, or coordinate the resolution of, routine customer issues and complaints, in a timely manner. Availability & Scope POSTING DETAILS Our Call Center is located in Concord, NH and training is conducted on site, transitioning to a hybrid model thereafter We are subjected to randomized drug testing, one of which is administered on the day of hire. This is due to the gas emergency/leak and carbon-monoxide calls that we take, which puts us into the same category as NH DOT workers. This is a federal regulation, not a state regulation. Operating Hours Regular business Monday through Friday, 7am - 7pm Emergency business Monday through Friday, 5am - 7am & 7pm - 10pm Saturday & Sunday, 8am - 4pm Work Shift Your assigned shift after the completion of training will be 8.5 hours long (a half hour unpaid lunch and two 15-minute paid breaks), and could fall anywhere within the operating hours outlined An 11-hour Storm Shift (two 15-minute paid breaks and 1-hour unpaid lunch) is assigned upon hire and is worked during any Emergency Response Plan as the result of electrical and/or gas emergencies. Holiday coverage is provided on a volunteer basis On-Call Availability There is an On-Call Schedule that, on a rotating basis, one week at a time, would require you to provide stand-by coverage for emergency situations and needs, should they arise Principal Accountabilities: % of Time End Results 70% Respond and communicate promptly to customer inquiries through various communication channels Acknowledge and resolve customer complaints Process all customer requests in accordance with all policy and procedures Communicate and coordinate with peers and supervisors as necessary Provide feedback on the efficiency of the customer service processes Ensure customer satisfaction and provide professional customer support Follow call calibration guideline expectations to ensure customer satisfaction and one-call resolution Contribute to the team and help foster an atmosphere of support by applying Unitil core values Maintain a positive, empathetic and professional attitude toward customers at all times 20% Effectively and accurately acknowledge and resolve all customer interactions, transactions, comments and complaints within CIS. Ensure that all tasks are completed efficiently and accurately, in order to ensure a one-contact resolution and positive customer experience Recommend proactive solutions that could enhance the customer experience, such as communication preferences, Uni-Pay, MyUnitil account set-up, and self-service ways to pay 10% Complete all customer requests received through various communication channels (CHAT, WEB, IVR, E-mail, Social etc.) in a timely and professional manner. Ensure that written communication back to the customer is error free and grammatically correct. Ensure that all information provided is within all company standards and policies As Needed Respond to unforeseen situations and complete assignments and special projects, as assigned by supervisor or manager Qualifications for Customer Experience Representative II High School diploma, general education degree or equivalent experience 2-year experience in providing telephone customer service in a call center environment Possess advanced keyboarding and PC skills in a Windows environment Advanced web communication skills Ability to work in a changing environment Strong written and oral communication skills Demonstrated reliability and flexibility Must accept alternate shift coverage on a rotational basis, and as required Ability to multi-task, navigate and communicate effectively over VOIP and other communication channels High degree of self-awareness and pride in one's work Ability to stay calm when customers are stressed or upset Qualifications for Bilingual Customer Experience Representative II High School diploma, general education degree or equivalent experience Fluent in both English and Spanish and has the ability to translate written communications in both English and Spanish 2-year experience in providing telephone customer service in a call center environment Possess advanced keyboarding and PC skills in a Windows environment. Advanced web communication skills Ability to work in a changing environment Strong written and oral communication skills Demonstrated reliability and flexibility Must accept alternate shift coverage on a rotational basis, and as required Ability to multi-task, navigate and communicate effectively over VOIP and other communication channels High degree of self-awareness and pride in one's work Ability to stay calm when customers are stressed or upset High degree of self-awareness and pride in one's work Ability to stay calm when customers are stressed or upset Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Last updated: 01/06/2026

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual (English/Spanish) Customer Support Center Representative. Customer Support Center Representatives perform all functions necessary to ensure calls are handled efficiently and professionally promoting overall patient satisfaction. Promptly answers all incoming calls in a polite and professional manner. Directs calls to the appropriate departments. Schedules appointments and reviews appointment details, date, time, location, and clinician. Keeps demographic information updated and accurate. Communicates PCP change requests or transfer care/location requests. Sends late arrival notices and follows cancellation and rescheduling procedures. Assists with on-boarding, training, quality assurance and employee engagement. Qualifications Bilingual, Spanish and English. High School diploma or GED certificate. Computer knowledge. Excellent communication skills. Excellent customer service skills. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement

SummaryThe J85 Captain's of Industry (COI) Customer Order & Fulfillment Specialist will be responsible for establishing and maintaining a process that captures and measures key performance indicators (KPI's) for material fulfillment, and operational information related to the management of a customer program. This Customer Account Manager (CAM) role will also be responsible for the direct management of sales, support, and relationships with assigned customer and fleet end users. In this role, you will integrate customer needs into the company's business processes and objectives across the organization. In addition, you will manage complex issues, be involved in long-term planning, contribute to the sales, overall support, and strategy for assigned products and customer accounts.Job Description Job Title Lead Services Specialist 1 - Customer Order & Fulfillment (J85 COI) Company Intro/About GE Aerospace GE Aerospace is a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We combine innovative technology with a relentless focus on Safety, Quality, Delivery, and Cost to power the future of flight-today, tomorrow, and the future. Site, Business, OR Functional Area Overview Based at our Lynn, MA site, the J85 Captains of Industry (COI) team supports U.S. and allied customers with parts, services, and sustainment solutions. The Customer Order & Fulfillment function partners with Supply Chain, Sourcing, Programs, and Finance to deliver predictable material availability, responsive order execution, and high customer satisfaction across the J85 fleet. Role Overview The Lead Services Specialist (Customer Account Manager) is accountable for establishing and running the end-to-end Order-Thru-Remittance (OTR) process for assigned J85 customers, integrating customer needs into GE Aerospace business objectives. You will manage sales order flow, material fulfillment KPIs, contractual and export considerations, and cross-functional issue resolution. You will serve as the primary interface for assigned customers, driving on-time delivery, backlog reduction, and overall customer satisfaction. Key Responsibilities Lead the OTR process for assigned customers, establishing, monitoring, and improving KPIs for material fulfillment and operational performance Serve as the primary contact for new parts, inside sales, and total support; ensure both customer and GE objectives are met Manage financial, contractual, export-control, and legal elements of orders within GE systems; ensure policy compliance Partner with customers to determine appropriate product/service solutions and forecast demand; conduct provisioning and program reviews Act as the point person for spare parts procurement and prioritization; collaborate with Sourcing and Supply Chain to resolve constraints Respond promptly to inquiries regarding orders, acknowledgements, PO amendments, and alteration notifications; communicate status and changes Maintain complete and current knowledge of product status, OTR progress, and future customer needs; identify trends and unusual order practices Coordinate cross-functional teams to resolve technical and business issues in the balanced interest of GE and the customer Build preference and loyalty for GE by ensuring high customer satisfaction and predictable delivery performance Drive COI standard work and support projects that remove burden from the team and improve predictability Key Deliverables Reduction of J85 MRO constraints; clear prioritization signals to Sourcing on critical items Reduction of GE-sourced aged backorders through strategic shop-visit forecasting Support across the OOPS population from demand creation through delivery Facilitation of GE COI standard work and projects to improve predictability Support for reconciliation activities, including metric tracking and results reporting Alignment with project teams on financials to increase predictability and accountability Required Qualifications Bachelor's degree from an accredited university or college; or high school diploma/GED with at least 4 years of experience in customer service, logistics, sales, or supply chain management (materials planning, fulfillment, or shop operations) Ability to work in a hybrid model with on-site presence in Lynn, MA greater than 50% of the time (or as business requires) Desired Characteristics Strong oral and written communication skills Demonstrated ability to analyze and resolve problems Ability to document, plan, market, and execute programs Established project management skills Customer-focused mindset with a bias for action and continuous improvement Additional Information The base pay range for this position is 115,000.00 - 152,950.00 USD Annual The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on January 24th, 2026 GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage, access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits includ tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. © 2023 GE Aerospace and/or its affiliates. All rights reserved. Attorney-Client Privileged Closing At GE Aerospace, we are committed to fostering an inclusive workplace that values diversity and empowers employees to thrive. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No

Job DescriptionSalary: About Us At Super Service Today, customer service isnt just a department its the heartbeat of everything we do. We believe every client interaction should feel like 5-star service, even in tough situations. Were not looking for average. Were not looking for good enough. Were looking for world-class communicators who live for delivering outstanding service. If youre not the best of the best stop reading. If you are? Keep going. Position Overview This is a full-time, long-term, in-office position (4050 hours per week). As a Customer Service Specialist, you will be the voice of Super Service Today. Youll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood. We take customer service very seriously. We want people who thrive under pressure, stay cool when clients are stressed, and can turn even a tough call into a positive experience. What Were Looking For Absolute Rock Stars on the phone professional, confident, and quick on your feet. Strong multitaskers who can manage calls, scheduling, and client follow-up without missing a beat. Excellent written and verbal communication skills. Team players with a positive attitude who want to grow with us long-term. Detail-oriented, organized, and dependable we rely on you to keep the customer experience seamless. Bonus Points For: Prior experience in Plumbing/HVAC industry (youll speak the language faster). Experience with ServiceTitan or similar service management software. Key Responsibilities Answer inbound calls and provide outstanding customer service on every call. Schedule appointments quickly and accurately using ServiceTitan. Calmly handle upset customers and turn stressful situations into positive outcomes. Maintain accurate records of client communication. Communicate clearly with field technicians to ensure jobs are handled efficiently. Follow up with clients to ensure their expectations were exceeded. What We Offer Competitive pay with growth opportunities. Full-time hours: 4050 per week. Medical, Dental, and Vision coverage. Paid vacation and paid holidays. A high-energy, no-drama workplace where customer service excellence is celebrated. Long-term career growth were looking for people who want to stay and grow. This Is NOT Just Another Job Were building a world-class customer service team. If you are passionate, relentless, and thrive on delivering amazing client experiences we want you. If youre not a rockstar, this isnt the role for you. If you are apply today and lets talk.

Job Description Position Overview: At PICA, we believe in building strong, lasting relationships with our customers. As a Customer Relations Specialist, you'll be the bridge between our clients and our global teams, ensuring smooth communication and a positive customer experience. You'll handle inquiries, orders, and customer concerns with a focus on delivering excellence. In this role, you'll also help streamline operations between our U.S. and China teams, playing a key part in the order fulfillment process. Key Responsibilities: Act as the primary point of contact for our customers, answering questions and providing timely support. Process new orders and adjust existing orders with precision and care. Provide customers with updates on delivery schedules and ensure they're informed every step of the way. Collaborate closely with our team in PICA China to ensure timely delivery and resolve any logistical challenges. Work to resolve any customer complaints with a problem-solving mindset, ensuring a satisfying outcome. Report on customer satisfaction trends and offer insights to management for continuous improvement. Assist in managing inventory to ensure product availability aligns with customer needs. Participate in a dynamic, office-based role with occasional travel opportunities (5-20%). What We're Looking For: Excellent verbal and written communication skills, with the ability to engage customers effectively. Active listening skills and a customer-first mindset. Proficiency in Microsoft Office and Sage, with strong organizational and multitasking abilities. A proactive approach to problem-solving and resolving conflicts. Team-oriented and excited about working in a fast-paced, collaborative environment. Benefits: We believe in taking care of our team members as well as we take care of our customers. When you join us, you'll enjoy a comprehensive benefits package, including: Healthcare & Dental: Stay healthy with our top-tier healthcare and dental plans. 401(k) Plan: Invest in your future with our comprehensive 401(k) plan. Paid Time Off: Enjoy paid holidays, along with flexible vacation and sick time to balance work and life. Company Culture: Participate in our holiday parties and outings - we believe in celebrating success together! Powered by JazzHR sCmeIDesdE

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Learn more about us here! (*********************************************************************** Do you want to advance racial and economic justice while tackling climate change? All In Energy, a nonprofit organization, was founded in the spring of 2018 with a mission to accelerate an inclusive clean energy economy. We work hand-in-hand with cities and local community organizations to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy, which help families save money, make their homes healthier, and combat climate change. We are also creating new pathways into clean energy jobs, increasing green career opportunities for people of color, multilingual individuals, and women. We're seeking a compassionate and detail-oriented, fully bilingual Customer Action Representative to help Spanish- and English-speaking residents in the Merrimack Valley navigate their way through Massachusetts' generous, but complicated energy efficiency programs. You must be fluent in verbal and written English and Spanish at a professional level. You will play a critical role in ensuring the residents we meet receive high-quality support to access programs that can save their families money and make their homes healthier and more comfortable. The Customer Action Representative will be the primary contact point in helping Merrimack Valley, Framingham, and Massachusetts families access energy efficiency and renewable energy programs. Responsibilities consist of supporting residents through every step of their home energy journey, in English and Spanish: Perform intake by phone and occasionally in-person through walk-ins at the Lawrence-based office. Conduct eligibility screenings for clients to help them better understand what programs are available to them. Assist in finding and scheduling contractors to complete required work, including an initial no-cost home energy assessment. Make occasional in-home visits to collect data necessary to assess opportunities for home electrification during, before, or after third-party home energy assessments Follow up with residents who have received energy assessments to help them understand recommendations and remove barriers to adding insulation to their homes. Collaborate with the supervisor to evaluate performance and customer satisfaction by analyzing customer call recordings. Assist clients with qualification and application support for rebates, incentives, and financing for their projects. Assist with invoicing for services rendered, ensuring accuracy and timeliness in billing procedures. Co-manage projects with partner organizations and vendors to give and receive updates for the clients. Maintain organized contact records and other data about partnerships and community members, as well as program successes and challenges. Solicit feedback from residents who have been through the program and ask for referrals from family, friends, and neighbors. Miscellaneous tasks associated with executing our programs, as needed. Required Qualifications: Bilingual professional fluency in English and Spanish, both written and spoken Passion for addressing global climate change, equitable clean energy access, or economic and environmental justice Ability and desire to speak with strangers on the phone or in person in English and Spanish, to ask them to take a no-cost action to save money and energy while helping reduce greenhouse gas emissions Demonstrate ability to creatively problem solve and overcome obstacles Ability to work independently and as a part of a small, nimble team Detail-oriented and able to keep tasks, records, and systems organized Preferred Qualifications: Experience communicating with the residents of low-income and/or majority-minority communities Sales, outreach, customer service, or organizing experience, e.g., retail, political canvassing, fundraising Experience working with key performance indicators (KPIs) Experience with phone banking, voter registration calls, or other phone-based outreach Experience with Customer Relationship Management (CRM) systems like Salesforce Basic knowledge of how homes use and lose energy Fluency also in Spanish and/or Khmer Hours, Benefits, Compensation Full-time (night and weekend availability preferred) $27.89/hour Flexible schedule, paid sick time, vacation time, retirement, and technology benefits Health, dental, and vision insurance Required attendance in the Lawrence office, occasional work from home is possible For a detailed list of benefits, go to bit.ly/AIEbenefits

Vylla's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and employees. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership - from real estate with Vylla Home to Title/Settlement and Escrow services, Mortgage lending, and more - all under one roof! We offer our agents: + Competitive Commission Split - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. + Reasonable flat rate referral fees. No hidden costs! + Qualified leads, assets and referrals + Free CRM and CMA tools, transaction management system, e-signatures and more + Customized training, live demos and more available 24/7 + Customizable agent websites, marketing support, social media training and more + Face-to-face broker support and coaching - true mentorship + Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our headquarters in Aliso Viejo, California) + Back office support including dedicated transaction coordinators and an agent services resource team + "Best of both worlds" environment with local offices and support as well as the backing of a large, established and nationwide institution (Carrington and Vylla family of companies) + Incentive program to earn cash if you help grow our team and bring new agents onboard + Flexible schedules and control over your personal and professional growth as an agent + A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! **What will make you successful at Vylla?** + An active license + Drive and ambition to succeed as part of an innovative, fast-growing team + Complete focus on the customer experience + Strong communications skills and ability to build a network of engaged customers and prospects + Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Training & development Vision insurance Job Type: Full-time - TEMP TO HIRE Responsibilities: Accurately input customer information into databases. Respond to customer inquiries via phone, email, or chat. Collaborate with teams to resolve issues promptly. Maintain data integrity and confidentiality. Contribute to process improvement initiatives. Qualifications: High school diploma or equivalent. Previous data entry and customer service experience preferred. Excellent communication and problem-solving skills. Proficiency in data entry software and Microsoft Office. Ability to multitask and prioritize workload. Compensation: $20.00 - $25.00 per hour Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm. 2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA. 2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office. 2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external. 2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market. 2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.

Job Description East Cambridge Savings Bank's Retail Division is actively recruiting for Part-Time Customer Service Associates. Assigned work location may include Arlington, Belmont, Cambridge, Chelsea, Malden, Medford, Somerville, Waltham, or Woburn. Function: Under the general supervision of a Banking Center Supervisor, or Business Development Sales Manager, perform a wide variety of customer initiated transactional services and related accounting/clerical tasks. We are looking for a candidate with: Minimum of 1 year cash handling experience. Teller experience or Retail Banking preferred. Demonstrated sales skills and customer service experience in retail environment Excellent interpersonal and communication skills Must be a self-starter with ability to work independently Ability to take initiative Must be able to travel to most banking center locations Must be available to work evenings and every Saturday Spanish speaking preferred Essential Job Functions: Buy/sell teller cash to maintain authorized amounts. Greet and assist customers in a professional and personally responsive manner in accordance with East Cambridge Savings Bank's Customer Service Standards. Communicate general banking services information, and promote products and services. Direct customers to appropriate retail staff as needed, refer any problem situation to supervisor. Responsible for making referrals based on predetermined sales goals on a monthly/annual basis in accordance with the Bank's Customer Service Standards. Sell and cross-sell products and services to new and existing customers. Be knowledgeable and understanding of the customers' needs by conducting a needs analysis. Accept and process customer transactions through computer terminal. Cash customers' checks in accordance with Bank policy. Enter check holds and provide customers with appropriate hold notices. Sell money orders, treasurer's and travelers' checks; and redeem U.S. Bonds. Process cash advances. Complete all required Bank Secrecy Act training annually and maintain knowledge of current BSA related policies and procedures. To assist with Bank Secrecy Act compliance, recognize and document currency transactions and checks purchased in excess of $10,000, as well as checks purchased between $3,000-$10,000. Identify and report potential suspicious activity. Ensure proper documentation and accuracy of each transaction. Verify posting items, bond redemption forms for completeness and accuracy. Verify all cash transactions, double check incoming and outgoing cash. Train Clerk/Tellers in entry-level work, customer service standards, procedures and services. Evaluate work performance. Take computer totals and reconcile individual daily work - which involves: balancing daily work ensuring that all documentation is in order (i.e checks balance) and cash in proof. Open and close all types of products. Enter holds and provide customers with appropriate notice. Ensure that disclosures are completed and distributed to customer. Process related documents and distribute to appropriate departments on a daily basis. Contact our Human Resources Division or visit ******************** for more details and to apply. Or submit your resume to: Email: **************** Fax: ************ Phone: ************ East Cambridge Savings Bank, Attn: Human Resources 344 Cambridge Street Cambridge, MA 02141 East Cambridge Savings Bank is an Equal Opportunity Employer/Veterans/Disabled

Responsibilities Describe the essential job duties. After each, provide an estimate of the percent of time typically devoted to each responsibility (use increments of 5%, all time spent should total to 100% of time allocation). To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Please note the percentage of time spent on each job duty is an estimate for normal operating conditions. • Serves as a patient advocate by communicating with 501c3 organizations as well as any other organizations offering services to patients in need • Counsel patient/family on reimbursement options • Conducts research, manage patient records, and organizes documentation for the purposes of providing patient assistance • Guides patients through enrollment periods through both commercial and government payers as well as nonprofit organizations offering assistance • Collaborates with other members on the Patient Services Team for the purposes of updating patient status' currently in Financial Case Management • Monitor and work with patients approaching Medicare eligibility to ensure appropriate placement in Parts A, B, & D plans as well as supplemental and Gap coverage where necessary • Coordinate and manage all eligible patient referral/enrollment into the Rare Disease Financial Assistance and PAP Program • Act as single point of contact for patients enrolled in the RDCF program to external stakeholders • Maintain communication and interaction with patients and medical providers in order to address issues impeding optimum treatment goals • Research available commercial and government sponsored programs across all 50 states and Puerto Rico. • Provide back-up coverage for other Financial Case Managers • Attend patient meetings and represent the foundation at industry conferences • Travel to sales meetings and meet patients face to face as necessary • Be an on the floor leader • Become the subject matter expert for the group in a particular area (ex - Medicare, healthcare reform, etc) and present this section to new hires during training process • Train Sales, Marketing and Patient Services • Manage Risk Evaluation and Mitigation Strategies (REMS) patients prior to enrolling them into RCDF • Attend regional CMSA conference or national meetings related to all disease states we support Education & Experience Requirements: Include educational requirements or equivalency, required years and type(s) of experience, and necessary licenses or certificates. Specify which are required and which are preferred. • BS/BA in life sciences/communications is preferred • Minimum of 5 years of prior case management experience (within last 2 years) • Minimum of 3 years of customer service experience Key Skills and Competencies: Describe critical skills needed to successfully perform job, which should be representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prior reimbursement experience with ability to communicate complex reimbursement scenarios to patientsand medical professionals. • Ability to multi task, problem solve and work independently • Individual must possess and portray strong emotional resilience • Individual must possess extraordinary positive attitude, exceptional listening skills, and strong verbal and written communication skills • Ability to handle sensitive information • Ability to work in a team environment with excellent communication skills • Presentation skills • Proficient in all MS Programs (MS, Access, Word, Outlook, and PowerPoint) • Customer Service Focus • Adapts to complex situations Other Requirements: List any other job requirements, including domestic travel, international travel, driver's license, physical abilities required, etc. • Valid driver's license Additional Information All your information will be kept confidential according to EEO guidelines.

Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $18-22 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $18-22 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications HS Diploma or GED preferred. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. HS Diploma or GED preferred. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.

Job Description Keystone Restorations & Builders, Inc. in Chelsea, MA is looking for one customer service to join our team. Our ideal candidate is attentive, motivated, and reliable. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to hearing from you.

ArcLight Consulting, an Addison Group Company, seeks a highly motivated and talented Customer Success Representative looking to expand their career with a growing dynamic consulting company. The role will focus on helping our clients complete System Administration of their Oracle HCM or ERP Cloud applications. Perform the documented procedures necessary for effective and efficient operations for our customers Oracle footprint Provide Upgrade Support, Advanced System Monitoring, and Daily Operational Assistance Complete light triage and ticket tracking for our customers as necessary Ensure all system administration tasks for the customer are handled within active shift Navigate required systems to log appropriate My Oracle Support service requests Execute Test Strategy and analyst test results Maintain documentation of test results Respond quickly to customer requests for escalations React to system or process issues by contacting responsible technical contacts or reporting problem to Service Delivery Manager Apply and maintain quality standards of Customer Success Product Offering Skills & Requirements: Excellent interpersonal, communication and presentation skills Self-motivated and able to plan work effort and manage priorities Ability to effectively work in a remote model with clients and peers Associate degree in Computer Science, Business or equivalent Can be based anywhere in the US Minimal travel may be required as per need basis