Associate Sales Representative
Sales associate and customer service job in Indianapolis, IN
This is a great opportunity to break into medical sales. We are a small fast-growing company that has produced exciting growth year over year, with a strategy in place to begin growing even more profoundly. We work closely with Physicians and their patients primarily in hospital-based outpatient clinics. This associate sales representative role will provide the opportunity to help better the lives of patients through our unique business model and niche product portfolio. Our ideal candidate will be ready to help grow the company by bringing a high level of energy and integrity, while prioritizing patient care above all else. Come grow with us from the ground up!
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 59
Sales associate and customer service job in McCordsville, IN
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a daytime Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential!
What you'll doat Crew:
Smile! •
Work daytime hours, Monday-Friday
Live our #1 Value of Safety
WOW! Customers
Service advise and load customers
Ensure industry-leading quality for our customers
Help maintain a park-like environment (inside and outside)
Crew's commitments to you:
$15 - $16 per hour + incentive pay
Daily pay options available at no cost to you
Paid Time Off + 6 paid holidays each year (Full Time only)
Free carwashes, naturally •
Flexible schedules
Industry-leading training
Tuition reimbursement
Group health, dental, and vision (Full Time only)
401K with company match
Crew's expectations:
Must be at least 16 years old
No prior work experience is required
Work a minimum of 20 hours per week as part-time or 30 hours per week as full-time
Have the ability to work during the hours of 7AM- 4PM in a fast-paced operations environment
Be able to stand for extended periods of time (up to 8+ hours per day)
Be able to hustle with a sense of urgency
Be able to reach, twist, kneel, squat, run, and/or jump
Be able to push/pull drums and materials with the appropriate equipment
Be comfortable working near/around moving mechanical parts
Be able to climb ladders, scaffolds, and platforms
Be able to lift or move a minimum of 25 pounds
Be able to operate and utilize electronic devices
Be able to withstand extended exposure to all weather extremes
We're really in the people business, we just happen to wash cars!
Customer Service Delivery Advocate
Sales associate and customer service job in Morristown, IN
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $19-$21 hourly
Starting Pay: $19/hr
At 3 Months: $19.50/hr
At 6 Months: $20/hr
In your first year, you can progress from $19/hr to $21/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Customer Service Coordinator
Sales associate and customer service job in Zionsville, IN
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees.
Why This Role Matters:
The Customer Service Coordinator is responsible for answering inbound telephone inquiries and responding in a professional manner to customers and agents regarding annuities and investment. This role provides a high level of customer service that meets our service level agreements while educating the customer accurately on our products, procedures and regulations. This position must be customer focused: adapting to different customer styles, making sure that each caller's needs are fully understood and taking the appropriate action to meet and exceed the customer's expectations.
How You'll Contribute:
* Accurately providing information to all incoming inquiries regarding annuities, investments, tax implications, product information, procedures, and regulations
* Efficiently maneuvering through various computer systems and on-line resources in retrieving information while responding to customer inquiries
* Partners with our external business partners, when required, to resolve customer inquiries
* Effectively ensure that detailed electronic records are maintained by accurately documenting all actions taken.
* Meeting measurable department standards as they relate to call quality and efficiency measures as well as meeting teamwork, ownership, and professional development goals
* Learning, retaining, and updating one's knowledge of a wide variety of financial product information and internal processes and procedures, while adhering to strict financial industry rules and regulations.
* Efficiently utilizing all resources to ensure they are easily accessible when providing information to a client, or supporting a teammate, or manager
* Take ownership of customer issues by following requests through to completion and notifying appropriate personnel if problems exist.
* Display a positive attitude while adapting and being receptive to change
* Take initiative in developing skills by asking questions; investigating error sources to avoid future mistakes; making the best use of time between calls
* Excel in a culture that involves ongoing coaching and feedback from a variety of sources, to ensure the customer's needs are satisfied
* Ability to work well in a team environment, strong sense of professionalism and reliability
* Display actions that align with the Vision, Mission, and Values
What We're Looking For:
* Requires excellent written and verbal communication skills
* Strong commitment to customer service and quality required
* 3 or more years of customer service experience preferred
* Customer service experience in Financial Services and/or insurance preferred
* Candidate must be detail oriented with strong organization and prioritization skills
* Proven decision-making skills and ability to multi-task required
* Effective analytical, problem-solving, and mathematical skills
* BA/BS degree preferred, or equivalent experience required
Benefits Highlights:
Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company.
Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.
Auto-ApplyCustomer Service Quality Assurance Spec II
Sales associate and customer service job in Indianapolis, IN
Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.
+ Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing.
+ Analyzes survey results for improving communication process and providing feedback to the communication owners.
+ Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.
+ Provides feedback to agents and managers based on observed strengths and improvement opportunities.
+ Analyzes readership, comprehension and application of communicated actions.
+ Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials.
+ Uploads communications to system after obtaining necessary approvals.
+ Identifies trends in service and provides that data to the training team to enhance current training.
+ Documents customer/call communications processes.
+ Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs.
+ Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.
+ Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects.
+ Coordinates with client and other Quality team members to obtain content for agent communications.
+ Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed.
+ Identifies agent communication needs and makes recommendations to Call Center management.
**Minimum Qualifications**
+ Associate's Degree or equivalent relevant experience
+ Professional Certifications or License preferred;
+ 5-8 years of experience in call center, quality control, quality assurance and/or training.
**Other Job Specific Skills**
+ Extensive experience with quality assurance program creation or execution.
+ Extensive Experience with call center call monitoring/recording software.
+ Exceptional customer service and problem-solving skills.
+ Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language.
+ Excellent analytical skills and strong decision-making abilities.
+ Proven ability to achieve and maintain departmental quality standards.
+ Superb Internet software and Windows operating systems and software skills.
+ Exceptional ability to train and develop new and existing support agents.
+ Excellent interpersonal, facilitation, and relationship management skills.
+ Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines.
+ Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques.
+ Great coordination skills across multiple departments of the Customer system.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$24.09/hour
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Part Time Customer Outreach Representative
Sales associate and customer service job in Indianapolis, IN
North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth!
As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students!
As an associate Weed Man will enjoy:
Ability to work independently as part of a team
Competitive Salary and Bonus Program
Varying Benefit Packages
Industry and Company Training
Advancement Opportunities
Customer Service/Service Advisor
Sales associate and customer service job in Indianapolis, IN
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
Auto-ApplyInside Sales Associate
Sales associate and customer service job in Indianapolis, IN
Job Title: Inside Sales Associate Company: Security Equipment Supply, Inc. (SES) Job Type: Full-Time | Non-Exempt About Security Equipment Supply (SES) Security Equipment Supply (SES) is a second-generation, family-owned distributor of low-voltage electronics. Since 1982, we've grown to 16 locations across 11 states, delivering trusted solutions in access control, fire and life safety, surveillance, home entertainment, and more.
We're in a transformative phase-modernizing operations, investing in technology, and enhancing customer and employee experiences. SES is committed to growing talent from within and creating meaningful career paths across the organization. Most roles are hybrid, providing flexibility while driving impact.
At SES, we don't just work here - we care for what we've built and the people we work with.
Live the SES Way: Family • Respect • Celebration • Excellence • Integrity
Work the SES Way: Curiosity • Fun-Loving Spirit • Commitment to Growth
Position Overview
Live the motto of "The Difference is the Way We Do Business" by serving existing and potential customers through facilitating sale of products / solutions and maintaining up to date industry knowledge. Always represent SES by providing exceptional customer service whether over the phone, by email, through our eCommerce channel, or in person. Seek to help our customers grow their businesses profitably, while increasing throughput to help SES attain our goals.
What You'll Do
* Maintain / support existing business relationships with current customers and establish, develop, and build relationships with prospective customers to grow and generate incremental business for SES's products/services.
* Make outbound calls and / or in-person visits to existing and prospective customers within assigned area / territory on a regular basis. Follow up on leads in a timely fashion.
* Touch base with customer / prospect monthly, or more frequently as determined by our business with their organization.
* Achieve personal sales and gross margin goals as set by the Branch Manager and approved by the Sales Manager. Actively participate in the available commission plan(s) / variable compensation structures.
* Use Relationship Management (RM) to track existing and facilitate conversion of potential customers into customers.
* Consistently follow up on open quotes and orders.
* Resolve customer complaints by investigating problems; developing solutions; and making recommendations to management.
* Follow established credit policies/procedures including PCI compliance to protect our customers and SES.
* Coordinate sales effort with Sales Management, Marketing, Accounting, and Logistics.
* Maintain up to date industry expertise and grow product knowledge through continuous training provided by SES and SES approved partnerships.
* Maintain regular, open communication with the Branch Manager in regards to any growth prospects, lost opportunities/business, customer service related opportunities, challenges, or issues.
* Ensure all company policies and procedures are followed and violations are reported to the Branch Manager and/or the appropriate Administrative Manager.
* Maintain a safe, secure, and clean working environment.
* Comply with any reasonable management request.
* Contributes to team effort by pursuing outlined goals for Branch of the Year contest
* These goals are aligned with pursuing "The Goal" of increasing throughput, decreasing operating expense, and improving cash flow for the organization.
* Communication and coordination with logistic support and CRS as appropriate about customer orders, repairs, and returns.
Required Skills
* Oral and written communication/comprehension
* Problem sensitivity
* Deductive and inductive reasoning
* Thorough understanding and application of ERP and RM systems
* Possess the ability to work collaboratively and autonomously
* Project/time management
* Responsiveness and follow-through with customers
* Basic knowledge of Microsoft suite of products
Required Education and Experience
* Associate degree or equivalent combination of education and experience in the field of sales, outside sales, SES experience and / or business development
* Three years of related experience or equivalent combination of education and experience in the field of sales, outside sales, SES experience and / or business development
* Should have or seek to obtain a thorough understanding of low voltage products and solutions
* A commitment to always providing exceptional service
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without reasonable notice.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and standard software suite(s), such as the ERP (Enterprise Resource Planning) system, and the Microsoft Suite of products.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk or sit; use of hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move objects up to twenty-five pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Why Join SES?
* Competitive compensation: market-aligned salary + performance incentives
* Profit sharing & retirement: SEP IRA contributions and annual profit-sharing bonuses
* Health benefits: affordable medical, dental, and vision plans
* Career growth: ongoing development, advancement opportunities, and a promote- from-within culture
Next Steps
As part of our hiring process, we invite you to complete a brief personality survey to help us understand how you work best.
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Be part of a growing company where your work matters, your growth is supported, and your success is celebrated.
Customer Success Representative - Technical Products
Sales associate and customer service job in Fishers, IN
Job Description
$50,000 - $55,000 / year + benefits | Fishers, IN
Be the go-to contact for customers in a high-tech, fast-growing company. Learn technical products, collaborate with engineers, and help customers get the solutions they need.
What You'll Do
Manage customer interactions: quotes, orders, and follow-ups.
Partner with outside sales engineers to keep projects moving smoothly.
Learn technical product details with in-house training.
Work with vendors for best pricing and on-time delivery.
Keep data accurate in our ERP system.
Occasionally assist with shipping/receiving when needed.
What We Offer
$48K-$55K salary + 401(k) match.
Anthem health plans, dental, vision, life, disability.
Paid time off & holidays.
Professional development in a high-demand industry.
You Are
Skilled in customer service, inside sales, or order processing.
Detail-oriented, organized, and comfortable with technology.
Strong communicator and problem-solver.
Interested in growing your technical knowledge while helping customers.
Customer Service Clerk
Sales associate and customer service job in Indianapolis, IN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Customer Service Clerk Job Purpose:
Serves customers by providing information; responding to requests; resolving problems; collecting revenue.
Customer Service Clerk Job Duties:
Provides information to customers by verifying understanding of request; answering questions; offering assistance.
Initiates service by recording requests; forwarding to dispatching.
Collects revenue by receiving and recording payments.
Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
Improves quality results by evaluating processes; recommending changes.
Updates job knowledge by participating in educational opportunities.
Accomplishes customer service and organization mission by completing related results as needed.
Qualifications
Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Sales Rep/Customer service
Sales associate and customer service job in Indianapolis, IN
Join Our Team Growing Team in Indianapolis IN!
We are looking for dynamic and motivated individuals to join our team as a Customer Service/Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales to help us achieve our goals.
Key Responsibilities:
Provide excellent customer service to all clients and customers
Assist customers with inquiries, concerns, and product information
Process sales transactions accurately and efficiently
Meet and exceed sales targets
Build strong relationships with customers to drive repeat business
Maintain a clean and organized work appearance
Stay up-to-date on product knowledge and industry trends
Qualifications:
Previous experience in customer service and sales is preferred but not required
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong attention to detail and organizational skills
Positive attitude and a willingness to learn
Ability to work independently and as part of a team
If you are passionate about providing outstanding customer service, enjoy interacting with people, and thrive in a sales environment, we want to hear from you!
$500 fast start bonus based on production
*Ask about our 3-6 month Management training Program
Customer Success Representative
Sales associate and customer service job in Indianapolis, IN
Job Description
S&K Building Services is a fast-growing commercial window cleaning and exterior services business. As we continue to scale across the U.S., we're looking for a reliable and detail-oriented Customer Success Representative to join our team. This role supports our customers and branch teams by managing onboarding, billing, collections, and account updates. You'll be the first point of contact for customers, helping ensure they have a smooth, positive experience from start to finish.
This position will be located at our Headquarters | 4801 Industrial Pkwy, Indianapolis, IN 46226
WHAT YOU'LL DO
Serve as the first point of contact for customer calls and emails, resolving inquiries quickly and accurately
Set up new customer accounts, ensuring all required documentation (W-9s, COIs, questionnaires, etc.) is received and verified
Prepare, validate, and send invoices; manage and troubleshoot customer billing portals
Follow up on overdue accounts and communicate with customers to resolve payment issues
Accurately post and apply customer payments; escalate any discrepancies when needed
Maintain clean, up-to-date customer data across systems and coordinate updates with branches and HQ
Respond to customer requests for account updates, invoices, or documentation
Deposit cash and checks or forward payments to HQ per company procedures
Build positive relationships with customers and act as a liaison between them and internal teams
Perform other related duties as assigned
WHO YOU ARE
You have 2+ years of experience relative to customer service, billing, or administrative experience
You are proficient in Microsoft Office Suite (Excel, Outlook, Word)
You have high attention to detail and strong organizational habits
You are comfortable working independently and managing competing priorities
You have a high degree of accuracy and attention to detail
You reside in the Indianapolis, IN area and are willing and able to work in office
NICE TO HAVE
You have experience in field services or commercial services
You are familiar with accounting or ERP systems
WHAT WE OFFER
Competitive Hourly Base Pay up to $21
Weekly Pay
Health Care Plan (Medical, Dental & Vision) - Benefits Effective within 30-60 Days of Hire
Retirement Plan (401k with a Company Match)
Paid Time Off (Vacation & Public Holidays)
Training & Development
Specialist, Payment Services
Sales associate and customer service job in Indianapolis, IN
PRIMARY PURPOSE:
This position is responsible for the performance of various cash management and payment services functions on behalf of all Simon entities. This may include a combination or specified task related to Payment Services P2P review, invoice manual entry, vendor maintenance, travel related transactions, check cutting, the PCard/Virtual Card transactions, and/or ACH NACHA file processes. This position reports to the Manager, Payment Services and typically interacts with other functional areas of Treasury & Capital Markets, Accounting, Tax, Receivables, Procurement, and Audit. The specialist must have good communication skills, oral and written, with the ability to interact effectively with the aforementioned areas, as well as executive management.
PRINCIPAL RESPONSIBILITIES (Includes a combination or specifically identified duties from the following):
P2P Process: Complete the assigned audits, returns and cancellations of electronic invoices as well as answer any payment questions that arise for assigned properties in accordance with company policy
Manual Entry: Review manually coded/approved invoices for proper approval per the corporate spending policy and manually enter the invoices into JDE accurately and timely
Vendor Maintenance Coordination: Confirm proper documentation is received for all vendors and that each is setup and maintained within JDE per the requests received from other departments/entities and within legal compliance
Travel Related Transactions: Complete all assigned tasks related to the ordering, auditing, and payment of the company travel card, as well as working directly with the third party provider of the travel card and expense reporting system to resolve any issues
Payment Processes: Complete the check cutting process as scheduled. Send the company's virtual payment file daily. Write the ACH NACHA file daily and verify totals for automated processing
PCard/Virtual Card Process: Complete all assigned tasks related to the ordering, auditing, payment and reconciliation of the company PCard/Virtual Card programs, as well as, working directly with the third party provider to resolve any issues
ACH file load: Assimilate various approved preformatted excel files to upload into a single NACHA file to be sent to the bank daily; vet various errors to assure that file is accepted by bank and integrates properly to JDE
Ensure job related policies and procedures are followed; take an active approach to monitor for and communicate needed policy updates to management
Assume a proactive role in protecting company assets at all times
Monitor duties to assign priority to comply with both external and internal deadlines
Assist in departmental wide projects, initiatives and reporting requirements
Concentrate on supplying excellent customer service
MINIMUM JOB REQUIREMENTS:
Three to five years of demonstrated Payment Services or Treasury Management experience preferred or a bachelor's degree in finance or accounting
Highly motivated individual with an interest in Treasury Management and Payment Services
Prior use of P2P, expense reporting, electronic general ledger and banking software and systems given preference
Demonstrate mature conduct in high pressure and sensitive situations and the ability to multi-task and prioritize accordingly in a fast paced environment while keeping up with time sensitive information
Strong knowledge, flexibility and demonstrated competence in working with computers, databases, system applications, analytical and word processing software including Microsoft Office Suite as well as superior knowledge and skill using Excel
Excellent verbal and written communication skills with the ability to bring innovative analyses to the department
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Auto-ApplyAssociate Roofing Sales Representative***
Sales associate and customer service job in Indianapolis, IN
We are seeking motivated and enthusiastic Associate Roofing Sales Representatives to join our Indy Sales team. In this role, you will learn about the roofing industry, assist in generating sales, travel to other markets needing additional sales staff, and provide top-level customer service. This position is ideal for individuals with excellent communication skills, a willingness to learn, and an interest in the roofing industry. We have been in business for 36 years, are certified with the top manufacturers in the industry, and recently won Contractor Of the Year (nationwide) and Best Places to Work in Indy 2024.Key Responsibilities:
Learning & Development: Participate in training programs to gain in-depth knowledge of roofing systems and sales techniques.
Customer Engagement: Meet with potential clients to assess their roofing needs, present solutions, and explain the benefits of company products and services. Present to customers virtually on the status of their roofing system and provide detailed solutions and costs.
Site Assessments: Conduct initial inspections of roofing systems, including taking measurements and documenting necessary details.
Product Knowledge: Stay informed about the company's roofing products, installation processes, and industry trends to confidently answer client questions.
Sales Performance: Consistently meet or exceed individual and team sales goals while upholding the company's standards of integrity and professionalism.
Team Collaboration: Work closely with sales managers and remain flexible to support offices in other geographic areas.
Qualifications:
High school diploma or equivalent
Valid driver's license.
Pass a background check
Strong interpersonal and communication skills with a customer-focused mindset.
Ability to learn technical information about roofing materials and installation processes.
**Flexibility to travel to other markets to assist staff when needed. **
Proactive and self-motivated with a desire to grow within the company.
Comfortable with outdoor work and visiting customer's homes as necessary.
Military service is a plus
What We Offer:
We offer a highly competitive compensation package that includes a strong base salary complemented by a weekly commission program to reward performance
Comprehensive training and professional development program
Opportunities for career growth in a rapidly expanding company
A supportive team culture and access to cutting-edge tools and resources
Medical, Vision, and Dental Insurance
Company paid Life Insurance
Company paid short-term disability
401(k) Plan
PTO, Vacation & Holidays
On-site gym with showers-free access
Company truck and fuel provided for sales appointments (this is not a take home vehicle)
Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact **********************, and a representative will be in touch.
Auto-ApplyReservationist
Sales associate and customer service job in Indianapolis, IN
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly.
Job Responsibilities:
* Answer passenger calls collecting all necessary trip information for the permissible time period.
* Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively.
* Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate.
* Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.
* Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel.
* Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries.
* Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
* Maintain accurate records and appropriate filing systems.
* Communicate effectively with operations staff regarding scheduling or passenger issues.
* Ability to handle multiple tasks accurately and effectively.
* Excellent customer service.
* Professional demeanor and appearance.
* Reliable in attendance.
* Team player and helpful to staff, management, and peers.
Qualifications
Talent Requirements:
* High School diploma or equivalent.
* Able to work in a fast-paced environment.
* Experience in paratransit scheduling utilizing Trapeze PASS, preferred.
* Possess excellent decision-making skills.
* Excellent attendance record.
* Excellent verbal and written communication skills.
* Telephone speaking and/or call center experience.
* Computer experience.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
Auto-ApplyInside Sales Associate
Sales associate and customer service job in Indianapolis, IN
Job Title: Inside Sales Associate
Company: Security Equipment Supply, Inc. (SES)
Job Type: Full-Time | Non-Exempt
About Security Equipment Supply (SES)
Security Equipment Supply (SES) is a second-generation, family-owned distributor of low-voltage electronics. Since 1982, we've grown to 16 locations across 11 states, delivering trusted solutions in access control, fire and life safety, surveillance, home entertainment, and more.
We're in a transformative phase-modernizing operations, investing in technology, and enhancing customer and employee experiences. SES is committed to growing talent from within and creating meaningful career paths across the organization. Most roles are hybrid, providing flexibility while driving impact.
At SES, we don't just work here - we care for what we've built and the people we work with.
Live the SES Way: Family • Respect • Celebration • Excellence • Integrity
Work the SES Way: Curiosity • Fun-Loving Spirit • Commitment to Growth
Position Overview
Live the motto of “The Difference is the Way We Do Business” by serving existing and potential customers through facilitating sale of products / solutions and maintaining up to date industry knowledge. Always represent SES by providing exceptional customer service whether over the phone, by email, through our eCommerce channel, or in person. Seek to help our customers grow their businesses profitably, while increasing throughput to help SES attain our goals.
What You'll Do
Maintain / support existing business relationships with current customers and establish, develop, and build relationships with prospective customers to grow and generate incremental business for SES's products/services.
Make outbound calls and / or in-person visits to existing and prospective customers within assigned area / territory on a regular basis. Follow up on leads in a timely fashion.
Touch base with customer / prospect monthly, or more frequently as determined by our business with their organization.
Achieve personal sales and gross margin goals as set by the Branch Manager and approved by the Sales Manager. Actively participate in the available commission plan(s) / variable compensation structures.
Use Relationship Management (RM) to track existing and facilitate conversion of potential customers into customers.
Consistently follow up on open quotes and orders.
Resolve customer complaints by investigating problems; developing solutions; and making recommendations to management.
Follow established credit policies/procedures including PCI compliance to protect our customers and SES.
Coordinate sales effort with Sales Management, Marketing, Accounting, and Logistics.
Maintain up to date industry expertise and grow product knowledge through continuous training provided by SES and SES approved partnerships.
Maintain regular, open communication with the Branch Manager in regards to any growth prospects, lost opportunities/business, customer service related opportunities, challenges, or issues.
Ensure all company policies and procedures are followed and violations are reported to the Branch Manager and/or the appropriate Administrative Manager.
Maintain a safe, secure, and clean working environment.
Comply with any reasonable management request.
Contributes to team effort by pursuing outlined goals for Branch of the Year contest
These goals are aligned with pursuing “The Goal” of increasing throughput, decreasing operating expense, and improving cash flow for the organization.
Communication and coordination with logistic support and CRS as appropriate about customer orders, repairs, and returns.
Required Skills
Oral and written communication/comprehension
Problem sensitivity
Deductive and inductive reasoning
Thorough understanding and application of ERP and RM systems
Possess the ability to work collaboratively and autonomously
Project/time management
Responsiveness and follow-through with customers
Basic knowledge of Microsoft suite of products
Required Education and Experience
Associate degree or equivalent combination of education and experience in the field of sales, outside sales, SES experience and / or business development
Three years of related experience or equivalent combination of education and experience in the field of sales, outside sales, SES experience and / or business development
Should have or seek to obtain a thorough understanding of low voltage products and solutions
A commitment to always providing exceptional service
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without reasonable notice.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and standard software suite(s), such as the ERP (Enterprise Resource Planning) system, and the Microsoft Suite of products.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk or sit; use of hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move objects up to twenty-five pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Why Join SES?
Competitive compensation: market-aligned salary + performance incentives
Profit sharing & retirement: SEP IRA contributions and annual profit-sharing bonuses
Health benefits: affordable medical, dental, and vision plans
Career growth: ongoing development, advancement opportunities, and a promote- from-within culture
Next Steps
As part of our hiring process, we invite you to complete a brief personality survey to help us understand how you work best.
**************************************************************************************************************************************************************************************************************
Be part of a growing company where your work matters, your growth is supported, and your success is celebrated.
Auto-ApplyInside Sales Associate II
Sales associate and customer service job in Indianapolis, IN
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers.
Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities. This position is not eligible for US visa sponsorship.
JOB DUTIES:
Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to
improve margin percentage.
Increase customer base by adding new customers
Identify opportunities and convert customer purchases from competition
Manage all existing accounts through steady communication using the Customer Database
Make Outbound Calls and reach a minimum number of calls every day to present leads.
Providing support to other duties as assigned
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and
promote exceptional customer service for customers.
Educate customers about new products and product lines by keeping abreast of new
developments in the industry.
Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers
Explain features and advantages to customers in entire non-technical terms
Stay up to date on new offerings, and technology trends through Industry News, and various
other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers
Provide exceptional shopping experience in-store, by phone, and online.
YOU MUST HAVE:
1 year of Sales Experience
Excellent verbal and written communication skills
Computer literacy skills - Basic Knowledge to Operate Microsoft Office
Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
Prior experience in the Retail / Hospitality / Customer Service Industry with an ability to negotiate
and understanding of marketing skills
Knowledge of Customer Relationship Management Tools
Candidates who thrive in a fast-paced result-driven environment by meeting and exceeding all
goals and targets
Prior distribution experience
Excellent Negotiation Skills
Ability to work as part of a team and autonomously
Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHAT'S IN IT FOR YOU:
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-WD1
Auto-ApplyInside Sales
Sales associate and customer service job in Indianapolis, IN
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Paid time off
Benefits/Perks:
401(k)
401(k) matching
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Are you looking to build real-world experience in sales and customer service? FASTSIGNS #240301 is hiring a motivated individual to support our team with sales, client communication, scheduling, and quality control in a creative, fast-paced environment.
What You'll Do
Client Communication - Respond to inquiries, follow up on estimates, and coordinate order pickups.
Scheduling - Assist with booking client meetings and follow-ups.
Sales & Ops Support - Help with quoting, order tracking, and daily operations.
Quality Control - Inspect materials and completed orders for accuracy.
What We're Looking For
Strong communication and people skills
Organized and detail-oriented
Comfortable with phones, email, and scheduling tools
A team player eager to learn the sign and graphics industry
🎓 Perfect for recent grads or early-career professionals looking to grow in sales and customer experience!
📢 Apply now and gain valuable skills in a hands-on, customer-focused role!
Compensation: $18.00 - $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyAccount Specialist II - Centralized Transaction Operations Customer Service Team
Sales associate and customer service job in Indianapolis, IN
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Centralized Transaction Operations Customer Service Account Specialist's work is creative, exciting, and different every day.
As an Account Specialist II in Centralized Transaction Operations Customer Service department, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.
Job responsibilities
Work in a call center environment that requires 100% phone-based customer interaction
Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
Communicate with customers in a metrics-driven environment
Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
Take ownership of each customer interaction while treating them with respect and responding with empathy
Work both independently and in a team environment
Abide by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
2+ years of customer interaction or customer support experience required, either by phone or face-to-face
1+ years computer experience, utilizing multiple computer applications in a Windows-based environment
Ability to multitask using a computer and simultaneously provide customer support
Comfortable in a fast-paced, consistently changing environment
Preferred qualifications, capabilities, and skills
Previous experience working in a Hospitality, Restaurant or Retail industry
Have a passion for helping people by solving problems, presenting, and explaining solutions
Branch experience
Work Schedule: Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
Auto-ApplyFull or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35
Sales associate and customer service job in Zionsville, IN
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a daytime Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential!
What you'll do at Crew:
Smile! •
Work daytime hours, Monday-Friday
Live our #1 Value of Safety
WOW! Customers
Service advise and load customers
Ensure industry-leading quality for our customers
Help maintain a park-like environment (inside and outside)
Crew's commitments to you:
$15 - $16 per hour + incentive pay
Daily pay options available at no cost to you
Paid Time Off + 6 paid holidays each year (Full Time only)
Free carwashes, naturally •
Flexible schedules
Industry-leading training
Tuition reimbursement
Group health, dental, and vision (Full Time only)
401K with company match
Crew's expectations:
Must be at least 16 years old
No prior work experience is required
Work a minimum of 20 hours per week as part-time or 30 hours per week as full-time
Have the ability to work during the hours of 7AM- 4PM in a fast-paced operations environment
Be able to stand for extended periods of time (up to 8+ hours per day)
Be able to hustle with a sense of urgency
Be able to reach, twist, kneel, squat, run, and/or jump
Be able to push/pull drums and materials with the appropriate equipment
Be comfortable working near/around moving mechanical parts
Be able to climb ladders, scaffolds, and platforms
Be able to lift or move a minimum of 25 pounds
Be able to operate and utilize electronic devices
Be able to withstand extended exposure to all weather extremes
We're really in the people business, we just happen to wash cars!