Customer Vehicle Delivery Team
Sales associate and customer service job in Bethany, OK
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11 am to 9 pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekends days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $17-$19 hourly
Starting Pay: $17/hr
At 3 Months: $17.50/hr
At 6 Months: $18/hr
In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Customer Service Specialist
Sales associate and customer service job in Edmond, OK
Temporary Customer Service Specialist
Compensation: $20/hour, depending on experience
Inceed has partnered with a great company to help find a skilled Customer Service Specialist to join their team until March 2026!
Join an innovative team focused on electronic banking services. This role is essential to managing online banking and vendor relationships. The opportunity is open due to increased demand for electronic services. Be part of a dynamic environment where your skills will make a difference!
Key Responsibilities & Duties:
Manage online banking and electronic service functions
Assist borrowers and branches with password resets
Build and approve new vendors within management framework
Post reports for online banking and vendor management
Provide excellent customer service to borrowers and branches
Required Qualifications & Experience:
1-2 years of customer service experience
Proficient in Microsoft Office Suite
Strong communication skills
Ability to conduct data entry and type efficiently
Nice to Have Skills & Experience:
Online cash management skills
Familiarity with electronic banking products
Knowledge of ACH rules and regulations
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the Customer Service Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Customer Support Representative
Sales associate and customer service job in Oklahoma City, OK
Must Haves:
Basic computer skills - Understanding of Microsoft Office Suite
2+ years of Customer Service experience and/or Sales experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Plusses:
Retail experience
Microsoft Excel
Logistics experience/supply chain experience
Experience with FedEx, UPS, USPS, etc.
Day to Day:
This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.
Reservations Agent
Sales associate and customer service job in Oklahoma City, OK
Role: Reservations Agent/ Call Center Agent / Customer Service Representative (Reservation / Travel)
Shift Timings: Between 8 AM to 8 PM EST Rotational shifts (9 hours including 1-hour lunch break)
Working Mode: 5 days a week with 2 days off shifts will include weekends
About company:
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, with a 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. IGT's global footprint consists of 30 delivery centers
Job Summary:
We are seeking a motivated and customer-focused Call Center Agent/ Customer Service Representative/ Travel Agent to join our team. The ideal candidate will have a passion for travel and a knack for providing excellent customer service. As a Travel Flights Specialist, you will assist customers with flight bookings, answer inquiries, and resolve any issues related to their travel plans.
Qualifications
Min. 1 year of experience as an Call Center Representative or Customer Service required.
Or 6 months of Hotel front desk, Receptionist or travel industry experience required.
High school diploma or equivalent; Additional education preferred but not necessary
Must be at least 18 years of age
Must be able to pass background check
Key Responsibilities
Handle inbound and outbound customer calls related to travel bookings, itinerary changes, cancellations, and general inquiries.
Provide exceptional customer service by actively listening, empathizing, and resolving issues efficiently.
Maintain up-to-date knowledge of travel products, services, policies, and promotions.
Accurately document customer interactions and follow up as needed.
Collaborate with team members and leadership to meet performance goals and service standards.
Training Pay Structure
Training Period: $16.00/hr
Post-Training: Increase to $17.00/hr
After 90 Days of Employment: Increase to $17.50/hr
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Insurance Customer Service and Sales
Sales associate and customer service job in Edmond, OK
Job Description
Join Jason Hoffman Agency, LLC, a renowned name in the insurance sector that thrives on delivering exceptional customer service in Edmond, Oklahoma. We are seeking a dedicated Insurance Customer Service professional to join our team and contribute to our mission of providing top-tier care and support to our valued clients. As a representative of our company, you will play a vital role in maintaining our reputation for excellence, helping clients navigate their insurance needs with ease and confidence.
Our agency is deeply rooted in our local community, proudly offering on-site service without any remote work component. We believe in the power of face-to-face interactions and the warm, personal touch they add to customer experiences. If you are motivated by a desire to help and committed to maintaining positive relationships with clients, you'll find fulfillment in this role. At Jason Hoffman Agency, we support your growth and value your contribution as we continue to expand our impact in the insurance industry.
Embrace this opportunity to become an integral part of a dynamic team that places customer satisfaction at the forefront of its operations. Bring your enthusiasm and professional expertise to our agency and help us achieve new heights. Apply now to embark on a rewarding career with Jason Hoffman Agency, LLC! Remote available after in house training.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Flexible Schedule
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Paid Time Off (PTO)
Work from home available after training
home work equipment available
pay raise opportunities
appreciation lunches
home and work life balance
family focused
bonus opportunities available
Responsibilities
Customer Interaction: Provide prompt, courteous service to policyholders and potential clients, addressing inquiries and resolving issues efficiently.
Policy Assistance: Guide policyholders through new insurance products, services, and modifications to existing coverage.
Problem Resolution: Actively listen to customer concerns and offer strategic solutions, ensuring high satisfaction and loyalty.
Documentation: Accurately document client interactions and transactions in CRM systems to maintain up-to-date records.
Team Collaboration: Work closely with insurance sales agents and support staff to improve processes and enhance customer satisfaction.
Feedback Loop: Gather and relay client feedback to continuously refine customer service strategies and offerings.
Requirements
Licensed preferred, willing to train, licensing assistance available. License required within 90 days of hire.
Prior experience in a customer service role or similar position is preferred.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Ability to thrive in a fast-paced work environment.
Proficiency in using standard office software and telecommunications tools.
Strong attention to detail and organizational skills.
A positive attitude and a willingness to learn and adapt.
CUSTOMER SUPPORT-SHOWROOM CONSULTANT
Sales associate and customer service job in Edmond, OK
Job DescriptionDescription:
We are seeking a friendly, customer-focused Showroom Consultant to join our team. This entry-level position is perfect for someone with a passion for helping customers, a keen eye for design, and excellent communication skills. As a Showroom Consultant, you will assist customers in selecting bathtubs, process orders, and provide outstanding service both in person and through phone and email correspondence.
Key Responsibilities:
Greet and assist customers upon arrival at the showroom.
Help customers select bathtubs and bathroom fixtures based on their needs and preferences.
Provide product knowledge and recommendations to enhance customer experience.
Process orders accurately and efficiently.
Answer incoming calls from our national phone queue and assist customers with inquiries, product information, and order support.
Monitor and respond to customer inquiries from our national email queue, providing timely and helpful responses.
Provide professional and consistent service whether interacting in person, over the phone, or online.
Maintain a clean, organized, and welcoming showroom environment.
Work collaboratively with the sales and operations teams to ensure seamless service.
Handle any additional customer service or administrative duties as needed.
Requirements:
Qualifications & Skills:
Customer-focused, friendly, and confident demeanor.
Strong communication skills (both written and verbal).
Ability to engage customers and guide them through product selections.
Strong attention to detail and organizational skills.
Basic computer proficiency and comfort using email and phone systems.
Prior customer-facing experience preferred.
Ability to manage multiple priorities and provide excellent service across different channels.
Professional presence and positive attitude.
CSA Representative - TVC Pro - Driver
Sales associate and customer service job in Oklahoma City, OK
TVC Pro-Driver is a member of the Love's Family of Companies and is a commercial driver's license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores.
Benefits:
*
Fuel Your Growth with Love's - company funded tuition assistance
* Paid Time Off * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development *
Welcome to TVC Pro Driver: The CSA Representative will be responsible for opening Data Q challenge cases and monitoring the progress of those cases. Representative will also be responsible for contacting courts for final dispositions to help aid in the challenges. The representative will also be responsible for creating Data Reviews for large and small fleets to help maintain their safety score.
Job Functions:
Provide the best possible customer service for members, attorneys, and associates by processing documents correctly
Obtain specific information from legal documentation and input it into the computer system
Properly complete various forms of paperwork
Precisely note member files in the computer system
Perform DataQ challenges
Create closing letters
Create Data Reviews
Clearly communicate with Fleet Safety Directors and other personnel
Communicate with courts, officers, and investigators as necessary
Maintain proper records of attendance by correctly using the Paycom system
All other duties as assigned and required
Experience and Qualifications:
High School Diploma (or GED) required
2 years office environment preferred
Must be able to type at least 35 WPM
Must be able to operate a computer, use the internet and be familiar with 10-key
Familiarity with Microsoft Office
Excellent verbal and written (both typed and handwritten) communication
Highly self-motivated and results oriented
Ability to perform in a high-energy, dynamic and team-oriented environment
Required to sit for extended periods of time at a desk
Location:
In office: 14313 N. May Avenue, Oklahoma City, Ok, 73134
Work Schedule:
Monday- Friday 8-5. Schedule is flexible.
Remote with one in-office day each month
Our Culture:
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.
Job Category: Corporate
Customer Service
Sales associate and customer service job in Norman, OK
Job Description
Customer service representatives help customers with their questions, give customers information about their policy. Updates billing information.
Looking for an individual that is life license that would like to transition into customer service primarily but help agency with life insurance.
Benefits
Annual Base Salary + Bonus Opportunities
Mon-Fri Schedule
Responsibilities
Answering inbound calls, responding to clients texts and emails. Help engage clients with birthday cards and messages.
Requirements
We will train and help you get licensed. Must be willing to discuss life insurance.
Customer Resolution Specialist
Sales associate and customer service job in Norman, OK
Looking for a rewarding career in customer service? We just increased our hourly minimum rate! We're also offering a $1,000 sign-on bonus with a 1-year retention agreement. We'll provide you with the training needed to be successful! Schedule: 12:00pm - 9:00pm Mon, Tues, Wed, Thur
8:00am - 5pm Saturdays
SUMMARY
The Customer Resolution Specialist (CRS) provides exceptional service in the Bank's Contact Center by interacting with clients over the telephone and through online chat methods. Develops and maintains strong client relationships by recognizing client needs through effective listening skills, asking need-defining questions, using critical thinking skills, and recommending appropriate products or services. The successful CRS demonstrates a strong desire to build client respect and trust through credibility, friendliness, sincerity, empathy, and patience. Excellent communication skills over the telephone and live chats and the ability to handle a large volume of contacts are essential. The CRS role is challenging, and the environment is fast paced, yet rewarding. Our colleagues take the time to truly listen to our clients and take ownership so they can effectively resolve all inquiries and concerns.
PRIMARY DUTIES/RESPONSIBILITIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
* Provides prompt, courteous, and accurate service to clients, via the telephone, mobile app and live chat. Responds to client inquiries, requests, and concerns. Identifies, researches, and resolves issues using systems and resources available, taking ownership of each client interaction.
* Maintains a friendly and outgoing personality to deal calmly with client problems and questions. Effectively de-escalates client issues using empathy and conflict resolutions skills.
* Processes requests from both internal and external clients.
* Quickly learns about Bank products, services, systems, policies and procedures through ongoing training, self-study and career development. Makes efficient use of time despite frequent interruptions and utilizes downtime to learn more about Bank.
* Utilizes effective listening and discernment skills, asks need-defining questions, recognizes client needs and matches them with appropriate products through sales or referrals and applies appropriate taglines when offering bank products and services.
* Utilizes effective time management and prioritization skills in order to handle a high volume of multiple communication methods in a fast-paced environment.
* Works well in a group setting and maintains a courteous and professional demeanor.
* Demonstrates effective teambuilding skills and contributes ideas and suggestions that benefit the team and clients.
* Provides technical support for online banking and other bank-wide products.
* Assists clients with loan and new account applications, including scheduling closings at a branch location.
* Input disputes for clients via the telephone and internet.
* Makes outbound calls to clients concerning suspected fraudulent transactions.
* Maintains the highly confidential nature of client information and records.
* Consistently supports the Bank and its Mission, Vision and Core Values.
* Serves as support for the Virtual Bank, Banno and Chat services, Treasury service clients, and other duties as needed to meet department needs.
* Performs other relevant duties as assigned by the Customer Service Managers or Director.
* Arrives at work and is available to take calls at the start of scheduled shift. The contact center can only achieve our goals and properly serve clients if every colleague adheres to his or her schedule. Therefore, regular and reliable attendance and punctuality is essential.
Customer Service Professional
Sales associate and customer service job in Edmond, OK
Job DescriptionBenefits/Perks
Flexible Schedules
Competitive Compensation
Careers Growth Opportunities
For more than 40 years, Spring-Green has been beautifying Americas neighborhood lawns and landscapes, and we are proud to stand behind our work.
We encourage personal and professional growth, which supports our standards of quality, service, professionalism, and value.
Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.
Job Summary
Under the direction of the Office Manager, performs inbound call center functions; answering service questions, communicating with branch personnel to assist in resolving service issues, selling lawn care services over the telephone, and qualifying leads. Other duties include; performing collection calls, completing property measurements, following up on sales leads.
Responsibilities
Answer inbound sales calls, thoroughly explaining available and recommended services in response to marketing efforts, customer inquiries, and property evaluations.
Explain lawn care services, quote prices, and use selling techniques to encourage customers to buy.
Develop the knowledge and ability to communicate the selling points of all Spring-Green services and how each service could benefit the customer
Perform data entry maintenance activities associated with maintaining customer demographic information, processing of credit card payment information, documenting customer conversations, and cancelation detail.
Qualifications
A high school diploma or general education degree (GED) required
Some college coursework in Business, Sales, Marketing, Communications or related subject matter preferred
Minimum two to three years of sales and customer service/call center experience; or equivalent combination of education and experience
Minimum typing skills 45 WPM.
Client Solution Retention Representative (Cox Business)
Sales associate and customer service job in Oklahoma City, OK
Company Cox Communications, Inc. Job Family Group Sales Job Profile Inside Relationship Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation
Hourly pay rate is $17.02 - $25.48/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.
Job Description
Client Solutions Retention Representative (Cox Business)
Great relationships don't just happen - they're built with trust, authenticity and a spark of curiosity. If you've got the talent to turn connections into meaningful partnerships, we want to hear from you.
At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies.
We're on the hunt for an Client Solutions Retention Representative who loves connecting with people and making an impact. This is your chance to build relationships, create lasting solutions and help businesses succeed - all while driving revenue and advancing your own career.
Ready to work with a team that's as invested in your success as you are? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
* A competitive salary and top-notch bonus/incentive plans.
* A pro-sales culture that honors what salespeople (like you!) contribute to our success.
* Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
* A true team environment, with 3 days of real-life collaboration in the office.
* Comprehensive healthcare benefits, with multiple options for individuals and families.
* Generous 401(k) retirement plans with company match.
* Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
* Professional development and continuing education opportunities.
* Access to financial wellness/planning resources.
Check out all our benefits.
What You'll Do
You'll be the hero who keeps our small-to-medium business customers happy, loyal and thriving. Your mission? Reduce controllable churn by solving problems, offering tailored incentives and uncovering upsell opportunities that truly meet customers' needs while also assisting with billing related inquiries Here's a look at what you'll be doing:
* Answering customer disconnect calls and resolving issues, saving the day with creative solutions and attractive offers.
* Answering customer billing calls creating a best in class experience while assisting with billing related needs.
* Driving additional revenue with a focus on customer needs and exploring upsell opportunities.
* Making outbound calls to inform customers about referral programs, new products, enhanced packages or simply to renew, save or upgrade their services.
* Reaching out to customers nearing contract expiration (3-6 months out) to secure renewals and identify opportunities to upsell.
* Negotiating pricing, products, promotions and terms with clients while performing calculations for fees, time periods, pro-rations and competitive comparisons.
* Troubleshooting and resolving service, pricing or technical issues, ensuring customers feel heard and supported.
* Working with sales support to find the best solutions and resolve installation or service challenges.
* Educating customers on how to maximize their Cox Business products and services, including features, billing and charges.
* Managing sales orders with the sales support team and provide valuable customer insights to the marketing team to help shape future strategies.
Who You Are
You're an empathetic listener with a knack for solving problems. Here's what sets you apart:
Minimum:
* 5+ years of relevant experience, or a high school diploma/GED with 3 years of experience, or an associate/bachelor's degree in a related field.
* Proficiency with computers and common business software.
Preferred:
* An associate degree or technical certification in a related discipline.
* B2B sales experience with a proven track record of meeting quotas.
* Background in revenue generation or customer retention roles.
* Experience in the communications industry or with a major communications equipment vendor.
Your next big opportunity starts here. Apply to Cox today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyCustomer Relations Specialist
Sales associate and customer service job in Oklahoma City, OK
Beyond Acquisitions is a leading marketing and sales company within the Oklahoma City Metro Area! Each member of our company's ultimate goal is to manage the account that they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members are highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele the very best in marketing, sales and promotions.
At Beyond Acquisitions, we bridge the gap between traditional marketing and training methods for clients with a modern corporate landscape. Due to our success over the past few years with our Telecommunications clients, we have officially surpassed sales and expansion expectations. In addition, with our innovative strategies of bringing our client's brand stories to life, we have seen a significant increase in revenue and customer satisfaction.
Job Description
We are looking for driven, career-oriented individuals to fill the role of our Entry-Level Customer Relations Specialist. The Entry-Level Customer Relations Specialist is a critical component of our Sales Team here at Beyond and will receive individualized training from the ground up. This individual will report directly to the Sales Manager regarding new customer sales, lead generation, and sales goals. We are looking for someone who can step in at the initial Entry-Level position, master the basics, and then receive continued development to grow towards more leadership roles in the future with us.
Entry-Level Customer Relations Specialist Responsibilities:
Learn and master all client product knowledge and be able to answer consumer questions effectively.
Present product and service packages to consumers representing our client's brand in a professional and curious manner
Qualify consumers for sales promotions and close every sale with confidence
Manage provided sales territory efficiently by maximizing each warm lead provided and following up with potential new clients regularly
Work with experienced Sales Team leaders to pick up on best sales practices and implement them into daily operations.
Work daily with other Sales Assistants to establish sales goals and identify areas to increase customer satisfaction.
Qualifications
Requirements of the Entry-Level Customer Relations Specialist:
Impeccable communication and public speaking abilities
Must possess a competitive nature and drive to excel
Ability to work in a team-based environment and individually with little or no supervision
Ability to overturn objections and utilize negotiation tactics
Proven ability to persuade consumers and close sales
6 months-3 years of experience in a customer-facing, sales, or customer service environment
Additional Information
Growth Opportunity & Benefits We Offer Every Sales Assistant:
Individualized training for those with little or no experience
Competitive compensation, bonuses, and incentives
Virtual networking events
Yearly company-paid retreats
We're not looking for someone to stay stagnant in the Entry-Level role. Instead, we are looking to provide that continuous training opportunity, so our Customer Relations Specialist can grow at their own pace, without any restrictions.
Professional Services Veterinarian Tulsa OK
Sales associate and customer service job in Oklahoma City, OK
Professional Services Veterinarian
As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities.
This position can be based in Tulsa or Oklahoma City, OK
In this role you will:
Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing.
Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc.
Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities.
Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials.
Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate.
Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities.
Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints.
Adhere to and model the IDEXX Purpose & Guiding Principles.
Perform other duties as assigned.
What you will need to succeed:
DVM degree or equivalent.
Advanced degree or board certification preferred.
Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice
Licensed to practice in at least one state a plus.
Solid knowledge of current topics and issues in clinical veterinary medicine.
Strong business acumen, including specific knowledge of products and services sold.
Seasoned business and medical professional.
Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately.
Strong facilitator, able to resolve conflict through mutual understanding and respect.
Excellent customer service and business relationship-building skills required.
Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns.
Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment.
High integrity and honesty to keep commitments to Employees, Customers, and the Company.
Goal oriented, with drive, initiative and passion for business and team excellence.
Ability to organize and prioritize.
Have a service-oriented attitude.
Computer proficiency in Microsoft PowerPoint, Excel, and Word
Able to accommodate extensive travel up to 75% (four days in the field, one day work from home)
Company vehicle provided
Hold a valid driver's license
Extended hours may be required.
This position can be based in Tulsa or Oklahoma City, OK
What you can expect from us:
Annual Salary $140,000-160,000 based on experience
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
No unsolicited Employment Agency resumes are accepted.
#LI-CFO
#LI-REMOTE
Auto-ApplyCustodial Services Specialist (Oklahoma City, Ok)
Sales associate and customer service job in Oklahoma City, OK
START YOUR CAREER WHILE SAVING LIVES
Pay: $14.00-$17.00 an hour based on education and/or experience and $500 bonus after 6 months and $1,000 bonus after 1 year!
Benefits: Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc.
Days: Monday through Friday
Hours: 9:00 a.m. to 6:00 p.m.
Position:
The Custodial Services Specialist is responsible for the performance of Environmental services required in the care of Our Blood Institute facilities.
Qualifications:
Several years of hands-on housekeeping experience, preferably in a medical setting
Excellent customer service skills
Must be dependable, responsible, honest, fair and be able to perform under stress
Good communication skills; both oral and written
Primary Responsibilities:
Maintain the cleanliness of assigned OBI facilities
Perform Environmental Services, to including but not limited to, cleaning restrooms, Cleaning common areas, dusting offices, and cleaning break rooms
Perform tasks associated with the work order requests as assigned by the supervisor
Emptying waste containers (including bio-hazardous waste)
Operate Housekeeping Equipment (Buffers, Hard Floor & Carpet Machines)
Shampoo carpets and maintain all other floors
Perform all other duties as assigned
Click the link below to learn fun facts about working for Our Blood Institute!
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Dynamic 365 Solution Sales Specialist
Sales associate and customer service job in Oklahoma City, OK
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ITC Technologies is accelerating growth in commercial cloud sales. The mission of Dynamics 365 Solution Sales Specialist is to help customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization. The Dynamics 365 Solution Sales Specialist discovers, owns, and closes opportunities utilizing advanced solution-selling skills to drive digital transformation business outcomes for our customers in the enterprise customer segment.
EXPERIENCE:
5+ years of SaaS sales experience Pricing
Excels at creating pricing proposals, negotiating terms and managing the contract process.
Credible - Experience selling to a technical and business audience, building trust and mutual respect.
Passionate - Think creatively and possess strong interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
Travel - Must be open to travel to meet with clients.
Experience building Playbook ; Pipeline
Package Details
Contract W2 role for an experienced Tech Seller!
Base Salary (Draw) W2
Commissioned: from 1-3% on lifetime Support
+ Bonus on Managed Services
+Cash Bonus
What's in it for you
Qualified Leads
Technical Sales & Service Support
Product Selling Training Provided
Dynamics 365 - CRM
Dynamics 365 - Business Central
Microsoft 365
ISV Solutions (Offers)
Neural Impact Sales Optimization Training
Differentiation & Engagement
Effective Discovery & CIO Engagement
Project Impact & Objection Handling
$ 150,000.00
(US Dollar)
BIzzApp Sales 2. Acct exec 3. services & support consult
Inside Sales Associate
Sales associate and customer service job in Oklahoma City, OK
Job Description
Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more-delivering professional cleaning services and unmatched customer satisfaction.
We are seeking a motivated and results-driven Inside Sales Representative to join our Oklahoma City team. This is a high-activity, phone-based sales role focused on outbound calling, lead qualification, and appointment setting to support our outside sales team.
As the first point of contact for many potential clients, you'll play a critical role in creating interest, building relationships, and positioning Jani-King's services as the trusted solution for their facility needs. Your outreach will focus on businesses across the Oklahoma City metro and surrounding communities-directly fueling the pipeline for our regional sales executives.
If you thrive in a performance-driven environment, enjoy connecting with people over the phone, and are motivated by achieving results, this role offers an excellent opportunity to represent an industry-leading brand and build your career in sales.
Position Summary
The Inside Sales Representative is responsible for generating new business opportunities through outbound calling, lead qualification, and appointment setting. In this role, you'll be the first point of contact for many potential clients-introducing them to Jani-King's services, identifying needs, and scheduling in-person meetings for our outside sales team.
Based out of our Oklahoma City regional office, you'll engage decision-makers across Oklahoma City, Edmond, Norman, Moore, Midwest City, Yukon, and other surrounding communities. Every call you make builds the foundation for our outside sales team to deliver solutions that help local organizations maintain clean, healthy environments.
Success in this role requires confidence on the phone, strong communication skills, and the drive to consistently meet and exceed daily activity goals. You'll work closely with regional leadership and the outside sales team to ensure a seamless handoff from initial contact to closing the deal-directly fueling Jani-King's expansion in Oklahoma.
Key Responsibilities
High-Volume Outreach: Connect daily with a wide pool of targeted businesses across the Oklahoma City region through outbound calls, email touches, and timely follow-ups. Focus on opening conversations, building rapport, and converting outreach into qualified opportunities while consistently meeting or exceeding activity and performance goals.
Engage & Qualify Prospects: Establish credibility, ask discovery questions, and uncover facility challenges where Jani-King's solutions add value.
Appointment Setting: Secure qualified, high-value appointments for the outside sales team with clear notes and expectations.
Lead Follow-Up: Nurture warm leads from marketing campaigns, inbound inquiries, events, and previous outreach.
Pipeline Management: Maintain accurate call, conversation, and appointment records in CRM systems.
Collaborate with Sales Team: Partner with outside sales to align on territory priorities, share intelligence, and refine strategies.
Campaign Participation: Support seasonal promotions, industry-specific pushes, and regional sales initiatives.
Professional Representation: Be the voice of Jani-King with professionalism, persistence, and a solution-oriented mindset.
Results Tracking: Monitor daily, weekly, and monthly metrics, adjusting strategies to continuously improve results.
What We're Looking For:
Prior telemarketing, inside sales, or outbound calling experience required
Proven track record of achieving or exceeding performance goals
Excellent verbal communication and interpersonal skills
Strong organizational skills with attention to detail
Goal-oriented, self-motivated, and able to thrive in a fast-paced environment
Proficiency with Microsoft Office Suite and CRM systems
Positive, team-oriented mindset
Why You'll Love Working Here:
Reputation & Reach: Join the most recognized name in commercial cleaning franchising.
Compensation Package: $21-$25 per hour + commission + performance bonuses.
Benefits: Medical, dental, vision, paid vacation, paid holidays, PTO, and more.
Training & Support: We provide the tools, resources, and brand recognition to succeed.
Career Growth: Clear path to outside sales or leadership roles.
Impact: Your outreach directly supports growth in the Oklahoma City region.
Location and Environment
This position is based at our Jani-King Oklahoma City Regional Office, located at:
3000 United Founders Blvd, Suite 103 Oklahoma City, OK 73112
You'll work primarily on-site in a professional office setting with daily collaboration, team engagement, and phone-based outreach to businesses across the Oklahoma City metro. This is a fast-paced, high-energy environment where you'll speak with a wide variety of business decision-makers each day.
Expect a structured, goal-focused atmosphere with the tools and support you need to succeed. While most of your time will be spent on the phone and computer, you'll also participate in sales meetings, coaching sessions, and occasional in-person events in the Oklahoma City area.
We foster a supportive, energetic workplace where leadership is visible, success is recognized, and your voice matters. You'll enjoy a balance of structure and autonomy, with the freedom to take initiative and drive results.
Apply Today - Let's Grow Together
If you're ready to bring your sales energy, relationship-building skills, and competitive spirit to a role that rewards results, we want to hear from you.
“At Jani-King, we don't just build careers-we build opportunity.”
NO RECRUITERS OR PHONE CALLS, PLEASE
.
Scheduled Shift: Monday-Friday, standard business hours (on-site)
Position Title: Inside Sales
Employment Status: Full-Time (Non-Exempt)
Budgeted Hours: 40 hours/week
Consumer Loan Sales Specialist
Sales associate and customer service job in Oklahoma City, OK
Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: OneMain Financial
Job Description
PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST
At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career with access to a variety of robust training programs and opportunities to advance toward leadership roles such as Branch Manager and District Manager. Other team member benefits include competitive pay, variable incentives tied to business performance, medical, dental, vision, 401(k), paid time off, paid volunteer time, tuition reimbursement and more.
This is a full-time, 40 hour a week position.
IN THE ROLE
• Deliver results related to individual and branch sales goals as well as customer expectations
• Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle
• Present financial solutions, based on customer needs, that meet their goals
• Present customers with optional insurance products
• Educate customers on the terms and conditions of their loan to ensure a clear understanding
• Partner with local businesses to seek out and develop new customers
• Learn how to utilize credit underwriting techniques and sales tools
• Manage the life cycle of the loan, including collections activities, complying with all laws and regulations
REQUIREMENTS
• HS Diploma/GED
• Must be able to travel locally for business development purposes
PREFERRED REQUIREMENTS
• Sales or Customer Service experience
• Bilingual - Spanish
WHO WE ARE
OneMain Financial is the country's largest lending-exclusive financial company, a trusted name in lending for over 100 years. Since 2005 alone, we have looked beyond customers credit scores to lend more than $152 billion to 16.2 million people looking for simple, affordable loans.
With branches across 44 states, we're proud partners of the families and communities we serve. They turn to us to help meet important financial needs, including debt consolidation, medical expenses, household bills and auto purchases. It's all about doing the right thing - a mission that hasn't changed for more than 100 years.
Key Word Tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
211 Call Specialist
Sales associate and customer service job in Oklahoma City, OK
Full-time Description
Answer inbound crisis and social service referral contacts via phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de-escalation, problem solving, brief assessment and appropriate social service referrals. All client and resource information will be recorded accurately in the appropriate contact center database.
JOB RESPONSIBILITIES:
Answer phone calls with an appropriate tone of voice, providing a caring and supportive voice.
Answer chats, and texts using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.
Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.
Identify and reflect the feelings of all contacts.
Identify line of business and log accordingly.
Assess contact's needs or situation using pertinent questions and follow protocol.
Provide appropriate screenings for specialized programs or appointment setting.
Advocate for clients when appropriate.
Complete assessments for clients in high-risk situations.
Access 2-1-1 database for resources and appropriately refer contacts.
Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.
Maintain accurate data collection on all contacts in the appropriate database.
Maintain acceptable level of contact handling and customer service performance as described by 2-1-1 training standards including handling multiple chats, texts and emails simultaneously.
Complete all training for new programs and services related to 2-1-1 and providing feedback as needed.
Actively participate with the team as needed.
Ability to work alternative schedules.
Perform other duties as assigned including, but not limited to, working alternative shifts and/or schedules.
Ability to handle and manage stress due to scope and type of calls/texts that may be received.
Requirements
High school diploma/GED required
Bachelor's degree in social work, sociology or related field preferred.
One-year experience in contact center, crisis hotline or information and referral service preferred.
Equivalent combination of education and experience will be considered
Bilingual in English and Spanish preferred.
REQUIRED SKILLS AND ABILITIES:
Ability to effectively assess client needs and show sensitivity to issues presented by contacts.
Excellent communication skills
Excellent computer literacy
Self-starter
Effective time management
Ability to work in a high paced contact center.
Ability to work in multiple client management databases.
Proficiency in Microsoft Office products such as Outlook, required.
Access or other relational database experience, helpful.
Demonstrated knowledge of health and human services desired.
AIRS or AAS certification preferred. Must achieve AIRS or CRS certification within 3 years of becoming eligible.
Physically able to lift 20 pounds, bend/stoop
Sit for long periods of time and talk on the telephone
Salary Description $13.00 to $14.00 per hour depending on experience
Inside Sales Associate II
Sales associate and customer service job in Oklahoma City, OK
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, employee development, and endless opportunities. This position is not eligible for US visa sponsorship.
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned
accounts. Increase order size, grow customer transactions, and leverage pricing tools to
improve margin percentage.
Increase customer base by adding new customers
Identify opportunities and convert customer purchases from competition
Manage all existing accounts through steady communication using Customer Database
Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and
promote exceptional customer service for customers.
Educate customers about new products and product lines by keeping abreast of new
developments in the industry.
Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers
Explain features and advantages to customers in entire non-technical terms
Stay up to date on new offerings, technology trends through Industry News, and various
other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned
YOU MUST HAVE:
1 year of Sales Experience
Excellent verbal and written communication skills
Computer literacy skills - Basic Knowledge to Operate Microsoft Office
Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate
and understanding of marketing skills
Knowledge of Customer Relationship Management Tools
Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all
goals and targets
Prior distribution experience
Excellent Negotiation Skills
Ability to work as part of a team and autonomously
Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHAT'S IN IT FOR YOU:
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-KJ1 #Onsite
Auto-ApplyInside Sales Associate (T)
Sales associate and customer service job in Bethany, OK
Description:
Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for, headquartered in Dallas, Texas. PCI partners with colleges, universities, service organizations, social clubs, high schools, and other organizations to meaningfully engage their alumni and members. We build affinity, strengthen community, and create lasting relationships through accurate data collection, alumni and membership directories, Oral History publications, branded merchandise, and innovative fundraising programs.
Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don't just strengthen connections - we capture, curate, and preserve the world's stories.
Inside Sales Associates Job Description
We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance!
What you bring:
A love for sales and a positive, challenge-driven mindset.
Resilience, dedication to excellence, and a results-oriented approach.
Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners.
Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call.
Strong keyboarding, spelling, and attention to detail.
Your authentic self and personality - we're hiring you for YOU!
How we differ from other Contact Centers:
Our Culture! At PCI, we don't just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant's Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that's purpose-driven, as it is fun, we want to meet you!
Inside Sales Responsibilities:
Inbound and Outbound Calls:
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression.
Client Engagement:
Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability.
Sales Processes:
Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures.
Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection.
Close with confidence - tackle objections, deliver strong rebuttals, and ensure every client walks away impressed.
Coaching and Training:
Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices.
Independent Sales Activities:
Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required.
Feedback Loop:
Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas.
Accountability and Attendance:
Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow.
Requirements:
Requirements for Inside Sales Associates
This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA.
Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred).
Minimum High School Degree or Equivalent.
Must complete a background check within 48 hours of receiving an offer.
Must complete a reference check (3 professional references needed).
Must have a quiet workspace: Free of disruptions for professional call handling.
Experience preferred in making high-volume sales calls.
Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Technical Requirements:
Must have hard-wired Internet Connection: We are unable to work off Wi-Fi.
Must have a Download speed above 10/Upload Speed above 5.
Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally.
Desktop Equipment provided: You must work off our equipment.
Physical Requirements:
Must be able to sit for long periods of time.
Inside Sales Associates Pay Rate and Schedule:
Rate of pay: $16 per hour + uncapped commission.
Average Associates earn $40K to $45K per year!
Top Performers earn $45K plus per year!
Must be able to work any 8-hour shift between 8 am CST and 8 pm CST.
Scheduled one-hour lunch and two 15-minute breaks daily.
Monday - Friday, offering full-time shifts only.
One to two Saturdays per quarter (about one to two Saturdays every three months).
Benefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more!
Additional Company Awards
Texas
Great Place to Work: (2 consecutive years)
Best Companies to Work for in Texas (6 consecutive years)
Top 100 Places to Work: Dallas Morning News (7 consecutive years)
Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years)
Top 100 Places to Work: San Antonio Express-News (2 consecutive years)
San Antonio Business Journal: Best Places to Work (3 consecutive years)
Virginia
Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years)
Virginia Business: Best Places to Work (3 consecutive years)
Arkansas
Arkansas Business: Best Places to Work (2 consecutive years)
National
Intl. Customer Management Institute (ICMI) - 2021
Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards
Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com
Learn more about PCI ****************************
PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check.
#ZR
***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***