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Syndicate Loan Servicing Associate
Tekgence Inc.
Sales associate and customer service job in Morristown, NJ
• Process Commercial Loan transactions within the agreed timelines & accuracy.
• Understanding of Syndicated Loan Agency servicing, participation bought, rollovers, funding, Invoicing & billing process
• Tracking of the transactions assigned and completion on time.
• Daily Reporting of the activities/transactions processed
• Responsible for processing and authorizing daily transactions (reserving of funds, funding with Treasury and drawdown's / rollovers / payments / fees)
• Reviewing and making swift payments as per deal requirements
• High School Diploma or equivalent.
• 2 to 4 years of experience in Syndications & Corporate Lending Operations
• Basic MS Office knowledge
• Good Communication and Co-ordination skills
$38k-74k yearly est. 1d ago
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Fashion Jewelry B2B National Salesperson
Unique Designs, Inc.
Sales associate and customer service job in Secaucus, NJ
B2B Salesperson - Fashion Jewelry
💰 Salary: $60,000 - $90,000 (based on experience)
🏢 Company: Tanya Creations
About Us:
Tanya Creations is a leading fashion jewelry company known for our innovative designs and partnerships with top national retailers. We're expanding our team and seeking a motivated B2B Salesperson to help grow our U.S. retail business.
Key Responsibilities:
Develop and manage relationships with national retail accounts across the U.S.
Present new jewelry collections and secure new business opportunities.
Collaborate with design and merchandising teams to meet client needs.
Track sales performance and market trends to identify growth opportunities.
Qualifications:
1-5 years of experience in fashion jewelry or a related accessory category.
Proven success in B2B sales to retail or wholesale accounts.
Strong communication and presentation skills.
Ability to work on-site in Secaucus, NJ.
Why Join Us:
Competitive salary ($60K-$90K, commensurate with experience).
Opportunity to work with major national retailers.
Creative, fast-paced environment with room for growth.
$60k-90k yearly 5d ago
Jewelry Sales Associate
With Clarity
Sales associate and customer service job in New York, NY
About: With Clarity (withclarity.com) designs and crafts authentic, accessible fine jewelry for life's most memorable moments and those in between, elevating the everyday. With Clarity is at the forefront of eCommerce and retail with our fresh, technology-enabled approach combining the best of online and offline shopping for lab created diamonds and jewelry.
Summary: We are seeking a Client Advisor for our NYC Soho retail showroom. Join a fast paced, exciting national brand disrupting the diamond and jewelry industry. The role offers significant growth potential, competitive salary, team bonus incentives and the excitement of liaising with sophisticated clientele purchasing diamond jewelry - on the iconic Spring Street in Soho.
With Clarity is a leader in quality and service. We are a highly motivated team disrupting the legacy brands. We are searching for candidates with proven experience, sophistication, and the drive and attitude needed to grow the brand.
Responsibilities: As a Jewelry - Client Advisor, you will:
Create a memorable and hospitable client experience to build a personal connection with the brand that positively impacts sales and growth
Educate and assist customers in selecting fine quality diamonds and jewelry for their occasions and gifting
Assist with boxing / wrapping items, replenishing POS and gifting supplies, keeping the lounge neat and organized and performing all POS functions after a client's purchase decision is finalized
Prepare for client visits by liaising with our CustomerService and Operations teams
Proactively follow up with customers to secure sales and repeat purchases
Supporting on-hand media requests for our brand and PR teams: this could be for celebrities, influencers or models on site for photoshoots
Maintain organization so that the showroom is always client-ready; cleaning and organizing of all display jewelry
Handling pickups and drops offs for clients
Supports the online sales process and remote sales teams
Skills: The ideal candidate:
Understands the jewelry sales process and delivers on high quality client experiences
Educates clients without sales pressure, building a personal connection with the client and With Clarity brand
Can handle high end clientele and jewelry
Has excellent written and verbal communication skills
Is honest, personable, and someone of high integrity
Is highly proficient with Gmail and Google Apps
Desired Qualifications:
Minimum of 3 years of Jewelry / Diamond sales experience in a luxury retail setting
Graduate Diamonds or Graduate Gemologist preferred
Able to work in-person full time at store location
Willing to week Saturday and/or Sunday; 5 day workweek
Benefits:
Competitive full time base salary
Team bonus incentive
Healthcare benefits
401k
3 weeks PTO ( 2 weeks' vacation + 1 week sick )
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
$65k-70k yearly 3d ago
Customer Experience Analyst
Uniqlo 4.1
Sales associate and customer service job in Kearny, NJ
Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives.
Position Overview:
UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders.
Job Responsibilities:
Analyze customer inquiries, various types of feedback. and related data.
Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries.
Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency.
Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP.
Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC.
Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues.
Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience.
Is up to date and understanding of industry fraud trends
Skills in defining requirements for operational changes or service improvement
Capability to adhere to team processes and standards, while leading process improvement efforts.
Ability to work in a fast-paced environment while maintaining a high level of attention to detail.
Other duties as assigned by supervisor
Requirements:
Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, CustomerService or similar
Minimum 2-3 years of experience in Logistics or E-commerce is preferred
Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools
Flexibility and agility to adapt to changing and evolving business requirements and objectives.
Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic.
Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
Regular, dependable attendance and punctuality is required
Salary: $92,000 - $97,000
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$20k-30k yearly est. 3d ago
Member Service Agent
Spring Place 3.2
Sales associate and customer service job in New York, NY
Spring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders.
Role and Responsibilities
Greet members and guests warmly, checking them in and making them feel welcome
Assist members with requests, problems, concerns, complaints and/or incidents/accidents brought to the Member Services desk in an attentive, courteous, respectful, helpful and efficient manner and/or escalates to management
Manage Member Services mailbox: respond to member questions and/or concerns where applicable and/or redirecting emails; manage phone calls from guests, post mail and packages for members and staff, etc.
Ensure that member spaces and lobby areas are orderly and welcoming
Positive influence for productivity and assisting fellow teammates with incoming inquiries by providing solutions and resources to support their overall success
Maintenance of Spring Place member database (NEXUDUS profiles)
Properly maintains the daily log, by tracking completed tasks, issued keys, issued lockers and reviewing the communications log on a routine basis
Accommodates member and guest's needs by scheduling, confirming and changing reservations for conference accurately and timely; enforces cancellation policies and follows up on collections.
Ensures that all conference rooms are kept in accordance with standard operating procedures and health and safety guidelines.
Provides current and detailed information about all services and products offered by Spring Place; maximizes revenue by promoting services, solicits member and guests feedback.
Assist with various projects and related duties as assigned
Qualifications/ Skills
2+ years' relative experience in customerservice
A passionate team player with excellent drive, confidence and interpersonal skills.
Experience with dealing with celebrities and high-profile events is useful.
Ability to work effectively under time constraints and deadlines
Enthusiastic, highly motivated and a proactive team player
Ability to multitask, prioritize and manage time efficiently
Excellent verbal and written communication skills
Must be able to work in a fast-paced environment
Flexible schedule including morning, afternoon, evening, weekends and holidays (if needed)
Reliable, representative, positive and enthusiastic
Please note this job description is intended to convey information essential to understanding the scope of the job and the general nature, level, and expectation of the work to be performed. It is not designed to cover a complete list of qualifications, skills, efforts, duties, responsibilities, or activities associated with this position, as they may change at any time, with or without notice.
$28k-35k yearly est. 3d ago
Reservations Agent
Casa Cipriani New York
Sales associate and customer service job in New York, NY
At Casa Cipriani, the reservation agent is responsible for performing a variety of customerservice and administrative duties to support the hotel's room reservation and revenue management objectives.
Essential Functions and Responsibilities of the job include but are not limited to:
Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected.
Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times.
Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures.
Create and maintain an upscale and personalized pre-arrival process that improves the guests' experience and the hotel revenue.
Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue.
Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct.
Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed.
Excellent organizational skills and attention to detail
Ability to handle challenging situations and resolve customer complaints in a professional and timely manner.
Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise.
Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences)
Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information.
Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy.
Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential.
Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example.
Perform Switchboard duties and direct calls as needed.
Participating in training and development programs to improve job skills and knowledge.
Performing other duties as assigned by the management team.
Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue.
Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed.
Ability to work independently and as part of a team in a fast-paced and dynamic environment.
Qualifications:
Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred.
Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required.
Customerservice skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction.
Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important.
Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential.
Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial.
Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary.
Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable.
Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential.
Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected.
Refined verbal and written communication skills.
Minimum 2 years of progressive experience in a hotel or a related field requirement.
Ability to work overnight, weekends, and holidays.
Ability to stand or walk for long periods of time.
Must be able to lift, push, and pull items up to 40 pounds.
All job requirements in the provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.
$30k-37k yearly est. 2d ago
Luxury Jewelry & Watch Sales Associate
Bayam Jewelry
Sales associate and customer service job in New York, NY
📍 New York, NY (On-site) | Full-Time
💰 Base Salary + Uncapped Commission
BAYAM Jewelry is a trusted leader in real gold, diamond jewelry, and luxury watches, serving over 1,000,000 customers nationwide. Based in NYC's Diamond District, we specialize in authentic, high-quality pieces for clients who value trust, craftsmanship, and status.
The Role
This is a sales-first position. You will close deals over the phone and in-person, manage high-value clients, and drive revenue.
Prior jewelry and watch sales experience is REQUIRED - this is not an entry-level role.
What You'll Do
Close jewelry and luxury watch sales over the phone and in the showroom
Convert inbound leads, follow up on warm prospects, and re-engage past buyers
Deliver a premium customer experience that leads to repeat business
Upsell and cross-sell based on customer lifestyle and budget
Manage customerservice interactions as part of the sales journey
Maintain expert-level knowledge of inventory, pricing, and promotions
Hit and exceed individual sales targets
What We're Looking For
2+ years of jewelry and/or luxury watch sales experience (REQUIRED)
Proven ability to close high-ticket sales and earn commission
Strong phone presence and in-person selling skills
Confident, persuasive, and professional communication style
Comfortable working in a fast-paced, performance-driven environment
Shopify experience is a plus
Compensation & Benefits
Base salary + uncapped commission
Health Insurance
401K
Paid Time Off
📍 Location: NYC Diamond District (On-site only)
$27k-49k yearly est. 5d ago
Luxury Sales Associate (Online Sales)
Wrist Aficionado
Sales associate and customer service job in New York, NY
Compensation: $65K Base + Commission
Experience Level: Mid-Level (2-5 years in luxury watch sales)
About Us
We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we're hiring a Luxury SalesAssociate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position.
What You'll Do
Support High-Intent Buyers & Luxury Collectors
Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries which are received online.
Qualify inbound leads from website inquiries, phone calls, and VIP referrals.
Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions.
Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings.
Assist in Managing Exclusive Client Relationships
Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers.
Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions.
Coordinate with the sourcing team to find specific models for VIP clients.
Coordinate & Close High-Ticket Transactions
Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models.
Manage inquiries for off-market watches, custom orders, and private sourcing requests.
Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions.
Enhance the In-Store & VIP Buying Experience
Attend watch networking events, industry trade shows, and private gatherings to expand your collector network.
Help coordinate private viewings and in-store appointments for elite clients.
Offer an educational, consultative approach to help clients make confident purchasing decisions.
What You Bring to the Table
2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex)
Experience working with high-net-worth individuals (HNWIs) and collectors.
Knowledge of luxury watches
Strong consultative sales skills-you know how to educate, build trust, and close deals.
Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings.
Why Join Us?
Work with ultra-high-value watches & VIP clientele.
Competitive base salary + performance-based commission/bonuses.
Grow your career in the high-end watch industry with access to collectors & investors.
Opportunity for advancement into senior sales & VIP client management.
$65k yearly 3d ago
Commercial Lines Customer Service Representative
Strategic Insurance Partners-Sip
Sales associate and customer service job in Nutley, NJ
About Us
For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients.
Commercial Lines CustomerService Representative
Responsibilities:
Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more.
Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy.
Task Management: Track, follow up and close out service tasks.
Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance.
CustomerServicing: Assist the Account Managers with incoming calls when needed.
Qualifications:
Valid New Jersey Property and Casualty License required
Minimum of 2 years of commercial lines insurance experience
Knowledge of insurance products
Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered
Effective verbal and written communication skills
Excellent organizational skills
Strong multitasking skills, attention to detail, and follow-through discipline
Hours: Monday-Friday, 9:00am-5:00pm
Office Location: 492 Franklin Avenue, Nutley, NJ 07110
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
$30k-39k yearly est. 2d ago
Customer Service Representative
The Phoenix Group 4.8
Sales associate and customer service job in New York, NY
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
What You'll Do
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customerservice in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
What We're Looking For
Strong verbal and written communication skills.
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.
Your Background
High school diploma or equivalent required.
3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support).
Prior exposure to professional services or corporate environments a plus.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$31k-40k yearly est. 4d ago
Keyholder/Sales Associate - New York City
Rails 3.8
Sales associate and customer service job in New York, NY
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder/SalesAssociate reports to the Store Manager
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward and remedy opportunities
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customerservice issues
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Leadership:
In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support a positive work environment with teams and throughout store network including cross functional partners
Support performance management initiatives with store teams
Attend and participate at store meetings as required by the business
Ability to manage and resolve conflict in the workplace
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
Protect all company assets including cash handling, inventory, expenses etc.
Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a keyholder position preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$32k-39k yearly est. 1d ago
Customer Service Representative
Integration International Inc. 4.1
Sales associate and customer service job in New York, NY
Job Title: CustomerService Representative
Duration: 3 + Months (possible extension)
Pay rate: $18/hr on w2
We are seeking a detail-oriented and customer-focused professional to manage order processing, customer communications, and administrative support. This role ensures accurate order handling, timely issue resolution, and strong coordination with internal teams.
Key Responsibilities
Process customer orders received via EDI, email, and phone accurately and in a timely manner
Document and communicate all order changes or revisions to the appropriate departments
Provide required documentation to operations and warehouse teams
Maintain clear communication with customers regarding pricing discrepancies, stock availability, and potential shipping delays
Ensure all customer-related documentation is complete, accurate, and properly filed
Process RMAs and credits; coordinate with customers and finance as needed
Oversee and manage PaperVision system
Attend and participate in meetings as required
Additional Responsibilities
Answer incoming calls and provide customer assistance
Manage and resolve customer complaints; escalate to supervisors when necessary
Provide customers with missing or replacement documents (invoices, BOLs, etc.)
Support the sales team with customer and order-related needs
Greet visitors, screen calls, and relay messages to appropriate staff
Monitor facility access to ensure entry is limited to authorized employees and vendors
Complete special projects and miscellaneous customer care tasks as assigned
Prepare reports and maintain required documentation
Job Requirements
Education
High School Diploma or GED required
Experience
1-2 years of related experience and/or training, or an equivalent combination of education and experience
System implementation experience preferred
Knowledge, Skills & Abilities
Proficiency in Microsoft Excel, Outlook, EDI systems, IDS systems, and Power Sell software
Strong verbal and written communication skills
Effective time management and organizational skills
10-key data entry proficiency
Language Skills
Ability to read and interpret safety rules, procedures, and operating instructions
Ability to write routine reports and correspondence
Ability to communicate effectively with customers and employees
Math Skills
Ability to perform basic arithmetic with whole numbers, fractions, and decimals
Ability to calculate rates, ratios, and percentages and interpret graphs
Reasoning Skills
Ability to follow written, verbal, and diagram-based instructions
Ability to solve problems involving multiple variables in standard situations
Strong judgment and ability to work independently when supervision is limited
$18 hourly 1d ago
Call Center Specialist - Debt Collection
Peter C. Merani PC Attorneys at Law
Sales associate and customer service job in New York, NY
Call Center Specialist - Debt Collections (On-Site)
Merani Law • $20-$25/hour • NYC (On-Site)
Merani Law is seeking an On-Site Call Center Specialist to handle debt collection calls related to unpaid toll violations and accounts receivable. This role requires professionalism, strong communication skills, and the ability to manage high call volumes.
Key Responsibilities
Make outbound and receive inbound calls to resolve unpaid toll violations and outstanding balances.
Discuss payment options, set up payment plans, and process payments accurately.
Update customer account records and document all interactions.
Use TCN call center software to manage daily call activity.
Provide excellent customerservice while following collection procedures and firm policies.
Requirements
Prior collections experience required.
Law firm experience highly preferred.
Experience with call center software (TCN preferred).
Spanish fluency (spoken & written) preferred.
Reliable attendance, strong attention to detail, and professional communication skills.
Must pass all required background and reference checks.
$20-25 hourly 2d ago
Customer Service Representative
Conduet
Sales associate and customer service job in Jersey City, NJ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
$30k-39k yearly est. 2d ago
Williamsburg Sales Associate
Fleur Du Mal 3.6
Sales associate and customer service job in New York, NY
Past experience in the fashion industry is required.
Past experience in the luxury or lingerie industry is strongly preferred.
Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power, while embracing their femininity and sensuality. The brand is distributed online at fleurdumal.com, in Fleur du Mal boutiques, and with top retailers.
Job Description
As a Full-Time SalesAssociate at our Williamsburg Boutique you are responsible for supporting the team in creating an atmosphere that promotes positivity, confidence, empowerment, and inclusivity. You are passionate about delivering an exceptional, unforgettable and one-of-a-kind customer experience. You will be integral in building a forward-thinking and innovative retail experience for both the store team and our Fleur customer. You are a reliable and hardworking individual who strives for excellence in all aspects of Fleur.
Key Responsibilities
Achieve KPI targets, budgets, and objectives by creatively connecting with our clients whether they are in-store or virtual.
Builds and maintains a loyal client base, retaining client loyalty by providing clients with exceptional personalized service.
Serve as a resource for general product knowledge and operational compliance, ensuring customerservice standards are met and prioritized and the sales floor is a welcoming environment.
Manage productivity in down time and maintain cleanliness/organizational standards.
Upkeep a welcoming store culture that is reflective of our values and brand ethos resulting in a team of engaged individuals and unforgettable customer experiences.
Establish and nurture strong relationships with all clients, routinely updating and maintaining strong genuine relationships.
Assist with store opening and closing procedures such as cycle counts, cleaning/organizational duties, maintain visual standards including merchandise presentation and general maintenance as requested.
Essential Qualifications and Skills
2+ years of experience in a retail environment. Experience in the lingerie or luxury industry is strongly preferred.
Strong sense of self-awareness, self-direction, reliability, motivation, time management, and problem solving skills with an acute attention to detail.
Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management.
Excellent verbal, written, and interpersonal communication skills.
Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities.
Proficiency in POS and outreach systems.
Energetic and confident personality mixed with a strong work ethic.
Additional Details
Full-Time
Start Date: ASAP
Hourly Rate: $24 BOE + Allowance + Commission
Interested in joining Fleur du Mal's Retail Team?
Send a note to ********************* with your resume, 'Full-Time Williamsburg SalesAssociate' as the subject, and why you're drawn to this opportunity. xx
$24 hourly 2d ago
Made to Measure and Bespoke Luxury Sales Associate - Menswear Tailoring
Richard James Savile Row
Sales associate and customer service job in New York, NY
Richard James is delighted to launch the recruitment of the Made to Measure and Bespoke Tailoring SaleAssociate in our flagship store situated in one of the word's prestigious fashion and lifestyle destinations, Park Avenue, New York.
We look for an enthusiastic individual to join our team, delivering a high level of customerservice to encourage growth and brand loyalty, acting as an ambassador of the brand in line with business goals.
Main Responsibilities
· Welcome and acknowledge customers as they enter the store.
· Have excellent product knowledge, providing accurate information of the features and benefits
· Extensive proven experience in Made to Measure and Bespoke Tailoring
· Determine the needs of the customer and deliver supportive advice.
· Maintain a high level of personal presentation in line with company dress code.
· Strong interpersonal skills and the ability to adapt service requirements to the customer.
· Support the store to achieve company budgets through the achievement of your KPI's.
· Protect the company's profit by selling maintaining stock accurately.
Requirements
· Experience in the luxury or tailoring industry.
· Confident to approach and interact with customers with care and understanding.
· Experience working with tailoring and styling.
· Proficiency in pinning and alterations.
$33k-49k yearly est. 3d ago
Sales Associate
AgnÈS b
Sales associate and customer service job in New York, NY
In 1973, agnès b. registered her brand name. the idea behind the name dates back to the 60s, when she was working for Elle magazine and one of her articles had to be signed. “i wasn‘t prepared. […] i said: ‘just put agnès b.,' as they do in news items, when they don't use the full name. and then i devised the logo with my handwriting.”
From the beginning, agnès b. developed a style that was subtle, chic and casual all at once, which helped to turn the Parisian into a fashion icon, a “style, a state of mind.” “clothes, for me, are all about feeling in harmony with yourself to be able to think about something else. they are only a means. if i can help people to feel good, to feel attractive, so much the better, that's what brings me pleasure.”
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Agnes b Madison (NYC) store team is hiring and is looking for motivated and enthusiastic and passionate full-time salesassociates.
We look forward to receiving your resume.
The job description:
Facilitate the brand's high standards of client experience, communicating the brand's aesthetic.
Achieve and exceed sales and productivity goals
Follow company's KPI's strategies to ensure performance standards are met.
Proficiency with sales management software and CRM.
Ability to think creatively in business and seek sales opportunities
Transmission of the brand's values and image by promoting its products, quality, and attention to detail.
Follow all front and back of house procedures in accordance with company Policy and Procedures.
Excellent proven retail operational skills & standards. Keen eye for attention to detail.
Assist in the implementation of merchandising recommendations. Ensure that the store is always merchandised to the Brand's desired standard.
Strong written and verbal communication skills.
Ensures all sales related policies and procedures are maintained.
Ability to multi-task in a fast-paced environment.
Maintain an up-to-date and detailed client book.
About you:
Have 1+ years' experience in retail.
Be customerservice and sales oriented.
Be Highly self-motivated & enthusiastic.
Be fashion savvy.
Have Computer skills to operate point of sale system.
Be a team player.
Ability to work a flexible schedule including weekends to meet the needs of the business.
Our perks:
Health care plans (Medical, dental and vision)
Paid time off, Vacations …
Clothing allowance.
Great shopping discount.
Career Growth opportunities.
401K plan
Agnes b is committed to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed and heard.
We are also committed to the prevention of all discrimination providing equal opportunities to all applicants without regard of race, color, ancestry, religion, sex orientation or any other basis protected by law.
$33k-49k yearly est. 2d ago
Immunology Sales Specialist, Nephrology
Keenova
Sales associate and customer service job in Newark, NJ
The successful candidate will be a proven top performer within the nephrology market, demonstrating success through superior clinical selling skills and the ability to drive results across large and complex territories. This specialist will overlay existing field teams, collaborating closely with portfolio representatives who cover other therapeutic areas to ensure coordinated customer engagement and maximize patient access opportunities.
The ideal candidate will possess a strong track record of sales success in nephrology, with the ability to influence across multiple accounts and therapeutic areas while operating with high autonomy, strategic insight, and business acumen. Candidates should demonstrate the ability to develop and execute territory business plans reflecting an in-depth understanding of local, regional, and national market dynamics impacting patient access and product performance.
The ideal candidate will have 5+ years of experience in the nephrology space and a documented history of delivering results through collaboration, clinical expertise, and strategic execution.
Job Description
Summary
Join Our Immunology Sales Force Team, where we partner with healthcare professionals to serve patients with autoimmune and rare diseases. As part of our expansion into nephrology, this role will focus on driving growth and adoption within key nephrology practices while coordinating with other therapeutic specialists to align strategy and messaging across the full portfolio.
The Immunology Sales Specialist - Nephrology will be responsible for achieving sales goals in a larger-than-standard territory, requiring a high level of collaboration, clinical credibility, and cross-functional leadership.
Essential Functions
Meet or exceed all established sales and territory objectives by developing and executing strategic business plans tailored to the nephrology market.
Partner and collaborate with our portfolio representatives in overlapping territories to identify synergistic opportunities and optimize customer engagement.
Establish and maintain professional relationships with targeted opinion leaders, physicians, and key decision-makers across nephrology networks.
Maintain deep clinical and product knowledge to communicate complex disease-state and therapeutic information with authority and clarity.
Present professional, compliant, and effective sales presentations to customers and at conferences.
Operate with high integrity in alignment with all company and regulatory policies.
Attend regional and national conferences throughout the year to build relationships and represent our nephrology initiatives.
Skills & Competencies
Advanced Selling Skills: Proven ability to drive new business, and expand relationships in nephrology through consultative, data-driven engagement.
Clinical Acumen: Strong understanding of nephrology disease states, enabling credible clinical dialogue with specialists and impactful decision-making.
Strategic Collaboration: Demonstrated success partnering across teams and therapeutic areas to execute integrated strategies and achieve shared goals.
Business Acumen: Ability to assess territory performance, anticipate market trends, and implement strategic plans to deliver results.
Communication & Influence: Exceptional interpersonal and communication skills; ability to engage a range of stakeholders and adapt to diverse audiences.
Resource Utilization: Identifies and deploys resources to solve challenges, leveraging data and insights to maximize efficiency and impact.
Qualifications:
Bachelor's Degree, and 5+ years' experience required in the following area: Nephrology
In lieu of a bachelor's degree, will consider either an associate's degree and 7+ years, OR 10+ years, of successful, proven pharmaceutical or industry equivalent experience within Nephrology
Current experience within the territory and customer knowledge is a requirement.
Experience selling biologics or specialty pharmaceuticals to Nephrologists is highly preferred.
Demonstrated success in larger, complex territories with multiple account types (private practice, academic, institutional).
Strong cross-functional collaboration and influencing skills within matrixed teams.
A valid motor vehicle operator's license and ability to travel locally up to 40%
Territory
Preferred work location: Newark
Overnight travel is required (~50%), may vary depending on the region/area.
Our company offers employees a Total Rewards package which includes competitive pay and benefits. To learn more about our Total Rewards benefits please visit: Benefits & Well-Being
The expected base pay range for this position is $140K - $180K. Please note that base pay offered may vary depending on factors including job-related knowledge, skills, and experience.
This position is eligible for a bonus in accordance with the terms of the applicable program. Bonuses are awarded at the Company's discretion.
Disclaimer:
The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
$44k-87k yearly est. 5d ago
Immunology Sales Specialist
Celltrion USA
Sales associate and customer service job in New York, NY
About the Company:
Celltrion USA is Celltrion's U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion's unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.
Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.
POSITION SUMMARY
Reporting to the ISL Immunology Sales Lead, the Celltrion Immunology Specialist (CIS) is responsible for achieving the sales objectives and revenue target for their territory. They accomplish this through engaging Healthcare Professionals (HCPs) in field interactions to promote assigned product(s), maximizing the product(s)' selling potential and meeting program objectives. The CIS achieves this by developing and maintaining relationships with HCPs, key decision makers and achieving sales goals. The CIS achieves this by educating HCPs about product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The CIS utilizes approved tools for product and program promotion and maintains a competent level of product, program, and customer activity knowledge.
Covering LOWER MANHATTAN, New York territory.
KEY ROLES AND RESPONSIBILITIES
Implement sales strategy. Drive growth of business through a concrete understanding of the assigned territory and a strategic approach to building an effective territory plan. Achieve key goals and maximize the achievement of sales objectives through proactive and strategic sales.
Create and implement territory business plans to achieve territory and business sales goals. Ensure alignment with market insights and feedback. Prepare reports for Management as needed.
Engage customers in an effective and compliant way that reflects understanding of their environment and provides insight relevant to their practice.
Demonstrate subject matter expertise with customers using effective selling, listening and negotiation skills, and approved messaging, and effectively use approved promotional aids.
Listen and respond appropriately to customer needs and questions
Manage daily sales activity and performance according to defined expectations and complete required daily data entry of call activity in CRM.
Represent Celltrion USA with the highest level of credibility to sustain a positive impression with customers.
Participate in national, regional and district meetings, training sessions and represent Celltrion USA at national and/or local conventions when applicable.
Good understanding of and full compliance with all laws, regulations, Celltrion Code of Conduct, all privacy and data guidelines, relevant state and federal laws and regulations, and terms and conditions prescribed in the Sample Administrative Agreements and PDMA Guidelines.
WORK EXPERIENCE
A minimum of 5 years of pharmaceutical sales experience required.
Immunology experience required. Track record of sales success and existing relationships with customers in immunology (specifically gastroenterology and rheumatology)
Biologics experience strongly preferred, along with working knowledge of patient HUBs, assistance programs, and specialty pharmacy.
QUALIFICATIONS
High level selling, persuasion, presentation, and closing skills. Elevated levels of initiative, resilience, and drive for results. Sound decision making skills and intellectual curiosity. Top business planning skills with a winning mindset.
Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge.
Effective collaboration skills; able to work independently and as a team member.
Flexibility to embrace challenges and ability to handle multiple tasks simultaneously.
Must be 18 years of age or older with valid US driver's license and a safe driving record.
Willingness to travel within the assigned territory and to work related meetings and functions (including overnight and/or weekends).
EDUCATION
Bachelor's degree from an accredited university or college required.
CORE COMPETENCIES
Communication - clear, concise, and ability to motivate; ability to articulate about the company and products
Knowledge - understanding of product portfolio
Collaboration - ability to communicate across functions and at all levels in the organization
Compliance - understands industry regulations to maintain compliance
Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
#LI-DD
$50k-99k yearly est. 2d ago
Luxury Jewelry Sales Specialist
Traxnyc Corp
Sales associate and customer service job in New York, NY
We're looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC's Diamond District. At TraxNYC, your income is directly tied to your hustle - this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity.
Check out our Team & Workspace here: **************************************
As a Luxury Jewelry Sales Specialist, you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You'll work closely with our internal teams to ensure a seamless client experience, whether it's for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you'll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations.
Key Responsibilities:
Manage and convert inbound online leads into closed sales
Respond to client inquiries across platforms (website, Instagram, email, etc.)
Guide customers through jewelry selection, customization, and order processing
Build and maintain strong client relationships for future business
Collaborate with design and production teams to ensure accurate order fulfillment
Maintain clear communication and organized records throughout the sales cycle
Assist your online clients in person if they visit the showroom
Requirements:
Proven sales experience (luxury, retail, or commission-based preferred)
Strong written communication and online customerservice skills
Professional appearance and business etiquette
Full-time availability: 8-hour shifts, 5 days/week
Shifts may vary between 10:00 AM - 6:00 PM (morning) and 2:00 PM - 10:00 PM (evening)
Scheduled days and shifts will vary week to week
Highly motivated, self-disciplined, and eager to grow
Bonus Points For:
Experience in jewelry, luxury retail, or custom goods
Background in high-ticket online sales or e-commerce
Familiarity with NYC's Diamond District or fine jewelry industry
Experience using monday.com or similar workflow/project management tools
Compensation & Growth:
Commission-based pay starting at 12% of profits - no cap on earnings
Realistic income potential: $60,000-$120,000+ annually, depending on performance
Paid time off + employee discount
High volume of inbound leads and online traffic
Opportunity to transition into in-store, high-end client sales as you grow
If you're looking for more than just a sales job - and you're ready to build a lasting career in the luxury space - we want to hear from you. The path is there. How far you go depends on how hard you work.
Check out our social media below
Instagram: **********************************
TikTok: *******************************
YouTube: **********************************************
Facebook: ********************************
Twitter/X: *********************
$60k-120k yearly 5d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Passaic, NJ?
The average sales associate and customer service in Passaic, NJ earns between $21,000 and $38,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Passaic, NJ
$29,000
What are the biggest employers of Sales Associate And Customer Services in Passaic, NJ?
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