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Associate, Client Service
Kantar 4.3
Sales associate and customer service job in New York, NY
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Associate, Client Service, Media
Job Location: New York (Hybrid)
About the team:
Our media effectiveness client service team are experts in understanding the changing media landscape. They help organizations optimize their media campaigns, identify target audiences, and measure the impact of their marketing efforts. With a focus on cutting edge technologies, audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media. Their global coverage and local expertise enable clients to better understand media audiences and their relationships with brands to optimize investment.
About the role
The Associate is responsible for servicing media clients through the development of quality of work, efficient delivery and developing strong relationships. In this role, they will build their skills and expertise as a research partner to our clients in advising on strategy for digital and multi-platform media campaigns. This person will have strong communication and organization skills, attention to detail and interest in what makes advertising great on various media platforms.
Primary Responsibilities:
Execute advertising campaign effectiveness research studies for some of Kantar's top brand, agency and media platform clients.
Utilize various tools and partners to complete studies from start to finish.
Day to day tasks may include leading kick-off calls, study setup, survey design, data analysis, report writing and presentation of results.
Manage project timelines and quality, collaborating with client teams and across departments.
Lead meetings to scope and kick off new projects as well as to present data results to clients and their ad agencies.
Develop actionable media and creative recommendations for future ad campaigns based on measurement results.
Perform quality checks to ensure project accuracy and address issues proactively.
Continuously seek to improve skills through training and team support.
Build understanding of media capabilities and analytic methods.
Exhibit critical thinking, seek process improvements, and foster a positive, inclusive environment.
Essential Knowledge & Experience
Bachelor's degree in market research/marketing or related social science and analytic disciplines
1+ years of professional market research experience preferred with exposure to quantitative methodologies
1+ years of experience in client facing roles and track record of success in client interactions
Basic understanding of digital advertising principles and practices.
Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines; prior project management experience preferred
Proficient computer skills in Microsoft office and Google Suite tools, and ability to master other needed business tools (e.g., data management / cross tab and other proprietary tools)
Strong detail-orientation with ability to manage multiple work streams and collaborate cross-functionally
Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
Natural curiosity, a can-do attitude, driven and ability to take initiative
Kantar Benefits
We provide a comprehensive, highly competitive benefits package, including
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement, Commuter benefits
Unlimited PTO
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.
The salary range for this role in New York is $64,300 - $85,000. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Location
New York, World Trade CenterUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
$64.3k-85k yearly Auto-Apply 1d ago
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Luxury Sales Advisor - Madison Ave
Eleventy USA, LLC
Sales associate and customer service job in New York, NY
Style Advisor / SalesAssociate - Eleventy
Full-Time | In-Store
If you love great clothes, real relationships, and helping people feel confident in what they wear, this role is for you.
Eleventy is a modern Italian luxury brand built on beautiful fabrics, effortless tailoring, and a warm, welcoming point of view. Our stores feel more like a home than a showroom, and our teams are here to guide, not pressure. We're growing, and we're looking for Style Advisors who want to be part of something special.
Why You'll Love This Role
You'll spend your days styling clients, learning the craft behind Italian tailoring, and building long-term relationships with people who genuinely love the product. This is not transactional selling. It's about taste, trust, and thoughtful service.
What You'll Do
Build authentic relationships with clients and help them create wardrobes that feel personal and effortless.
Style both men's and women's collections with confidence and creativity.
Share the story behind the product, from fabric mills to fit and construction.
Follow up with clients in a way that feels natural and genuine.
Support in-store events, appointments, and special moments.
Keep the store looking beautiful, welcoming, and on brand every day.
Work closely with a passionate team that values collaboration and pride in presentation.
Who You Are
You love fashion, styling, and personal expression.
You enjoy connecting with people and making them feel at ease.
You're curious, detail-oriented, and excited to learn.
You take pride in how things look and how people are treated.
Retail or styling experience is a plus, but not required. The right attitude matters most.
The Eleventy Experience
At Eleventy, we lead with our Four Pillars: Engagement, Hospitality, Expertise, and Quality.
You'll be supported, trained, and encouraged to grow, whether that's deepening your product knowledge, building a strong client book, or stepping into leadership over time.
If you're looking for a role where style, craftsmanship, and human connection matter, we'd love to meet you.
$63k-124k yearly est. 2d ago
Real Estate Salesperson
Nest Seekers International 3.8
Sales associate and customer service job in New York, NY
Nest Seekers International, a leading Real Estate brokerage in the global luxury market is looking to add spirited and dedicated agents to its NYC team.
The Role
A Licensed Real Estate Salesperson at Nest Seekers are highly motivated individuals with the ability to drive new business, understand the global market impact on hyper local markets, develop longstanding relationships with clients, guide clientele through the renting, purchasing and sales process as well as understand financial market trends as it relates to consumer behavior and decision making. This position, although that of an independent contractor, works closely under the supervision of the company's Managing Sales Directors. An eagerness to learn, work alongside colleagues and unparalleled commitment to your own success are essential for any agent, regardless of experience.
Successful candidates will be able to
- Manage multiple projects simultaneously with incredible attention to detail
- Engage with clients by seeking to understand their needs first
- Utilize the Nest Seekers intuitive dashboard to drive new business
- Hold themselves accountable for their own success with support from the Nest Seekers Managing Directors
- Have an unwavering entrepreneurial spirit and desire for success
Requirements and Qualifications
- High school diploma or equivalent; higher education degree preferred
- New York State real estate licensure or certification
- Knowledge of real estate sales process
- Excellent verbal and written communication skills
Bonus Qualifications
- 2+ years of sales/rental experience
$127k-266k yearly est. 1d ago
Wholesale Traveling Salesman
JD Watches Ny
Sales associate and customer service job in New York, NY
Company: JD Watches
About JD Watches
JD Watches is a luxury timepiece retailer and wholesaler specializing in authentic, high-end watches from the world's most respected brands. We work with collectors, retailers, and dealers worldwide, delivering trust, transparency, and expertise in every transaction.
Position Overview
We are seeking a motivated Wholesale Traveling Salesman to represent JD Watches in the field. This role is focused on building and maintaining wholesale relationships, driving inventory placement, and expanding our dealer network through in-person meetings, travel, and trade show participation.
Key Responsibilities
Travel regularly to meet with existing and prospective wholesale clients
Present, market, and sell JD Watches inventory to retailers and dealers
Build and maintain long-term wholesale relationships
Negotiate pricing, volume deals, trades, and buybacks
Represent JD Watches at trade shows, industry events, and private appointments
Collaborate with internal sales, inventory, and operations teams
Track accounts, leads, and sales activity
Monitor market trends, pricing, and demand
Uphold JD Watches' brand standards and professional presentation
Qualifications
Prior experience in wholesale sales (luxury watches or jewelry preferred)
Strong negotiation and relationship-building skills
Willingness and ability to travel frequently
Knowledge of luxury watch brands (Rolex, Cartier, Patek Philippe, etc.) a plus
Self-motivated, organized, and results-driven
Professional communication and appearance
Compensation & Benefits
Commission on wholesale sales
Performance-based bonuses
Travel expenses reimbursed per company policy
Growth opportunities within the company
$40k-136k yearly est. 4d ago
Fashion Jewelry B2B National Salesperson
Unique Designs, Inc.
Sales associate and customer service job in Secaucus, NJ
B2B Salesperson - Fashion Jewelry
💰 Salary: $60,000 - $90,000 (based on experience)
🏢 Company: Tanya Creations
About Us:
Tanya Creations is a leading fashion jewelry company known for our innovative designs and partnerships with top national retailers. We're expanding our team and seeking a motivated B2B Salesperson to help grow our U.S. retail business.
Key Responsibilities:
Develop and manage relationships with national retail accounts across the U.S.
Present new jewelry collections and secure new business opportunities.
Collaborate with design and merchandising teams to meet client needs.
Track sales performance and market trends to identify growth opportunities.
Qualifications:
1-5 years of experience in fashion jewelry or a related accessory category.
Proven success in B2B sales to retail or wholesale accounts.
Strong communication and presentation skills.
Ability to work on-site in Secaucus, NJ.
Why Join Us:
Competitive salary ($60K-$90K, commensurate with experience).
Opportunity to work with major national retailers.
Creative, fast-paced environment with room for growth.
$60k-90k yearly 3d ago
Customer Experience Analyst
Uniqlo 4.1
Sales associate and customer service job in Kearny, NJ
Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives.
Position Overview:
UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders.
Job Responsibilities:
Analyze customer inquiries, various types of feedback. and related data.
Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries.
Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency.
Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP.
Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC.
Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues.
Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience.
Is up to date and understanding of industry fraud trends
Skills in defining requirements for operational changes or service improvement
Capability to adhere to team processes and standards, while leading process improvement efforts.
Ability to work in a fast-paced environment while maintaining a high level of attention to detail.
Other duties as assigned by supervisor
Requirements:
Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, CustomerService or similar
Minimum 2-3 years of experience in Logistics or E-commerce is preferred
Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools
Flexibility and agility to adapt to changing and evolving business requirements and objectives.
Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic.
Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
Regular, dependable attendance and punctuality is required
Salary: $92,000 - $97,000
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$20k-30k yearly est. 1d ago
Luxury Jewelry & Watch Sales Associate
Bayam Jewelry
Sales associate and customer service job in New York, NY
📍 New York, NY (On-site) | Full-Time
💰 Base Salary + Uncapped Commission
BAYAM Jewelry is a trusted leader in real gold, diamond jewelry, and luxury watches, serving over 1,000,000 customers nationwide. Based in NYC's Diamond District, we specialize in authentic, high-quality pieces for clients who value trust, craftsmanship, and status.
The Role
This is a sales-first position. You will close deals over the phone and in-person, manage high-value clients, and drive revenue.
Prior jewelry and watch sales experience is REQUIRED - this is not an entry-level role.
What You'll Do
Close jewelry and luxury watch sales over the phone and in the showroom
Convert inbound leads, follow up on warm prospects, and re-engage past buyers
Deliver a premium customer experience that leads to repeat business
Upsell and cross-sell based on customer lifestyle and budget
Manage customerservice interactions as part of the sales journey
Maintain expert-level knowledge of inventory, pricing, and promotions
Hit and exceed individual sales targets
What We're Looking For
2+ years of jewelry and/or luxury watch sales experience (REQUIRED)
Proven ability to close high-ticket sales and earn commission
Strong phone presence and in-person selling skills
Confident, persuasive, and professional communication style
Comfortable working in a fast-paced, performance-driven environment
Shopify experience is a plus
Compensation & Benefits
Base salary + uncapped commission
Health Insurance
401K
Paid Time Off
📍 Location: NYC Diamond District (On-site only)
$27k-49k yearly est. 3d ago
Salesperson
24 Seven Talent 4.5
Sales associate and customer service job in Monroe, NY
We are seeking an experienced and passionate Senior SalesAssociate to join our boutique team at the Woodbury Commons Premium Outlets. This role is ideal for a luxury retail professional who is client-obsessed, detail-oriented, and inspired by exceptional craftsmanship and storytelling.
You will serve as a refined brand ambassador and trusted advisor, delivering a high-touch client experience that reflects the elevated environment of a luxury house. The ideal candidate brings a deep understanding of client development, thrives in fast-paced retail settings, and leads by example in selling, relationship-building, and operational excellence.
Core Responsibilities
1. Client Experience & Sales Generation
Deliver personalized, hospitality-driven service with strong product knowledge
Develop and maintain long-lasting client relationships through CRM outreach and follow-ups
Serve as a leading client advisor on the sales floor
Consistently achieve and exceed sales goals, conversion results, and productivity metrics
2. Brand Representation & Product Expertise
Maintain strong awareness of signature products, seasonal collections, and brand storytelling
Participate in product knowledge sessions and trainings, act as a resource for teammates
Represent the brand with a polished, confident, and joyful demeanor
3. Operations & Visual Merchandising
Partner with the Boutique Manager to support daily store operations
Assist with floor moves, stock replenishment, inventory transfers, and markdown execution
Uphold visual standards and ensure a clean, organized environment
Maintain POS accuracy and proper client data capture
4. Team Leadership & Culture
Support onboarding and coaching of newer team members
Champion a culture of inclusivity, performance, and client-first service
Engage in in-store events, appointments, and seasonal activations
Share client insights and feedback to help drive business results
Qualifications & Skills
3+ years luxury or premium retail experience (menswear or accessories preferred)
Demonstrated success building and retaining a client book
Refined communication skills and professional presentation
Knowledge of tailoring, fit, and wardrobe styling is a plus
Familiarity with outlet environments and clientele needs
Strong interpersonal and selling skills with a performance-driven mindset
Proficiency in POS systems and CRM tools
Flexible availability including weekends, holidays, and peak sales events
Strong teamwork, cross-functional communication, and follow-through
Working knowledge of GDPR, CCPA, and data privacy best practices
$35k-49k yearly est. 1d ago
Luxury Sales Associate (Online Sales)
Wrist Aficionado
Sales associate and customer service job in New York, NY
Compensation: $65K Base + Commission
Experience Level: Mid-Level (2-5 years in luxury watch sales)
About Us
We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we're hiring a Luxury SalesAssociate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position.
What You'll Do
Support High-Intent Buyers & Luxury Collectors
Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries which are received online.
Qualify inbound leads from website inquiries, phone calls, and VIP referrals.
Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions.
Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings.
Assist in Managing Exclusive Client Relationships
Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers.
Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions.
Coordinate with the sourcing team to find specific models for VIP clients.
Coordinate & Close High-Ticket Transactions
Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models.
Manage inquiries for off-market watches, custom orders, and private sourcing requests.
Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions.
Enhance the In-Store & VIP Buying Experience
Attend watch networking events, industry trade shows, and private gatherings to expand your collector network.
Help coordinate private viewings and in-store appointments for elite clients.
Offer an educational, consultative approach to help clients make confident purchasing decisions.
What You Bring to the Table
2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex)
Experience working with high-net-worth individuals (HNWIs) and collectors.
Knowledge of luxury watches
Strong consultative sales skills-you know how to educate, build trust, and close deals.
Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings.
Why Join Us?
Work with ultra-high-value watches & VIP clientele.
Competitive base salary + performance-based commission/bonuses.
Grow your career in the high-end watch industry with access to collectors & investors.
Opportunity for advancement into senior sales & VIP client management.
$65k yearly 1d ago
Showroom Sales Associate & Customer Support
Korin Inc. 3.5
Sales associate and customer service job in New York, NY
Interested in working with chefs, hospitality professionals? Learn about Japanese Chef Knives, Kitchen Utensils and all the tools that professional chefs use. No sales pressure, we are about customerservice and helping chefs find the products they need.
We are looking for enthusiastic, ready to learn and proactive candidates who would like to join a growing company that moves fast. Our goal is to help our customers choose and receive their products with excellent customerservice and fast fulfillment. Join KORIN and see what the culinary/hospitality industry is all about.
Responsibilities
Greet and assist walk-in customers.
Assist customers with Korin's catalog of products.
Provide professional and thoughtful service.
Enter and process customer orders.
Perform opening, closing, and daily maintenance duties as assigned.
Keep the showroom tidy and presentable,
Monitor inventory and restock product as needed,
Maintain cleanliness and organization in the showroom.
Investigate and resolve potential customer complaints.
Assist with packing and shipping of customer orders.
Assist customers with pick-up orders and complete invoices,
Pick items from showroom and warehouse to ship out,
Gift wrap & engrave knives,
Assist warehouse team with item transfers.
Complete additional tasks/projects as Showroom Manager allocates.
Hit and exceed quarterly sales goals by developing relationships with customers and growing an account list.
Assist customers with knife sharpening drop off and pick up.
Open packages for mail in knife sharpening service and generate SO for the order and collect payments.
Ensure knife sharpening has addressed each of the services the customer requested, for example MR service for broken tip or rust.
Qualifications
Willingness to learn and interest in sales, hospitality/culinary industry.
Previous experience in sales, customerservice, or related fields.
Ability to thrive in a fast-paced and exciting environment.
Excellent customerservice skills including ability to build rapport with customers.
Excellent written and verbal communication skills.
Bilingual Spanish, Japanese or Chinese language skills are a plus.
Understanding of hospitality industry a plus.
U.S Work Authorization (Required)
Physical Requirements:
Position requires periods of standing/walking and may involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
Ability to lift/move up to 25lbs
$26k-34k yearly est. 4d ago
Keyholder/Sales Associate - New York City
Rails 3.8
Sales associate and customer service job in New York, NY
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder/SalesAssociate reports to the Store Manager
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward and remedy opportunities
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customerservice issues
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Leadership:
In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support a positive work environment with teams and throughout store network including cross functional partners
Support performance management initiatives with store teams
Attend and participate at store meetings as required by the business
Ability to manage and resolve conflict in the workplace
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
Protect all company assets including cash handling, inventory, expenses etc.
Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a keyholder position preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$32k-39k yearly est. 4d ago
Customer Success Representative
Prokatchers LLC
Sales associate and customer service job in New York, NY
Job Title : Customer Success Representative
Duration : 3 Months
Education : High School Diploma.
Shift Details : 9:00 AM to 5:00 PM
General Description:
The Customer Success Specialist plays a critical role in supporting the members throughout their healthcare journey. This role serves as a single point of contact for member retention, enrollment support, recertification, and overall customer experience across multiple lines of business.
$34k-55k yearly est. 5d ago
Williamsburg Sales Associate
Fleur Du Mal 3.6
Sales associate and customer service job in New York, NY
Past experience in the fashion industry is required.
Past experience in the luxury or lingerie industry is strongly preferred.
Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power, while embracing their femininity and sensuality. The brand is distributed online at fleurdumal.com, in Fleur du Mal boutiques, and with top retailers.
Job Description
As a Full-Time SalesAssociate at our Williamsburg Boutique you are responsible for supporting the team in creating an atmosphere that promotes positivity, confidence, empowerment, and inclusivity. You are passionate about delivering an exceptional, unforgettable and one-of-a-kind customer experience. You will be integral in building a forward-thinking and innovative retail experience for both the store team and our Fleur customer. You are a reliable and hardworking individual who strives for excellence in all aspects of Fleur.
Key Responsibilities
Achieve KPI targets, budgets, and objectives by creatively connecting with our clients whether they are in-store or virtual.
Builds and maintains a loyal client base, retaining client loyalty by providing clients with exceptional personalized service.
Serve as a resource for general product knowledge and operational compliance, ensuring customerservice standards are met and prioritized and the sales floor is a welcoming environment.
Manage productivity in down time and maintain cleanliness/organizational standards.
Upkeep a welcoming store culture that is reflective of our values and brand ethos resulting in a team of engaged individuals and unforgettable customer experiences.
Establish and nurture strong relationships with all clients, routinely updating and maintaining strong genuine relationships.
Assist with store opening and closing procedures such as cycle counts, cleaning/organizational duties, maintain visual standards including merchandise presentation and general maintenance as requested.
Essential Qualifications and Skills
2+ years of experience in a retail environment. Experience in the lingerie or luxury industry is strongly preferred.
Strong sense of self-awareness, self-direction, reliability, motivation, time management, and problem solving skills with an acute attention to detail.
Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management.
Excellent verbal, written, and interpersonal communication skills.
Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities.
Proficiency in POS and outreach systems.
Energetic and confident personality mixed with a strong work ethic.
Additional Details
Full-Time
Start Date: ASAP
Hourly Rate: $24 BOE + Allowance + Commission
Interested in joining Fleur du Mal's Retail Team?
Send a note to ********************* with your resume, 'Full-Time Williamsburg SalesAssociate' as the subject, and why you're drawn to this opportunity. xx
$24 hourly 4d ago
PT Retail Sales Associate
French Corner Soho
Sales associate and customer service job in New York, NY
French Corner is an apparel fashion company located in New York, NY. We offer a wide selection of luxury brand clothing and accessories for women with a loyal customer base. Our team is dedicated to providing exceptional customerservice and ensuring a unique shopping experience for all our customers.
Role Description
This is a part-time on-site role for a Weekend SalesAssociate (Saturday required plus 1-2 additional days per week). Associate would be on schedule for full day shifts (10AM-7PM). The PT SalesAssociate will be responsible for styling and assisting customers with their purchases, operating the cash register, restocking merchandise, maintaining the store's appearance and cleanliness, and providing exceptional customerservice.
Qualifications
Fashion and styling knowledge
Excellent customerservice skills
Strong verbal communication skills
Ability to work well in a team environment
Basic math skills and comfort with operating a cash register
Prior experience in retail sales is a plus
Availability to work Saturday, Sunday and 1 weekday from 10AM - 7PM
This position is great for somebody looking to increase their fashion styling, sales, and customerservice abilities. We are looking for a long term candidate to join our team. We look forward to hearing from you.
$33k-49k yearly est. 1d ago
Made to Measure and Bespoke Luxury Sales Associate - Menswear Tailoring
Richard James Savile Row
Sales associate and customer service job in New York, NY
Richard James is delighted to launch the recruitment of the Made to Measure and Bespoke Tailoring SaleAssociate in our flagship store situated in one of the word's prestigious fashion and lifestyle destinations, Park Avenue, New York.
We look for an enthusiastic individual to join our team, delivering a high level of customerservice to encourage growth and brand loyalty, acting as an ambassador of the brand in line with business goals.
Main Responsibilities
· Welcome and acknowledge customers as they enter the store.
· Have excellent product knowledge, providing accurate information of the features and benefits
· Extensive proven experience in Made to Measure and Bespoke Tailoring
· Determine the needs of the customer and deliver supportive advice.
· Maintain a high level of personal presentation in line with company dress code.
· Strong interpersonal skills and the ability to adapt service requirements to the customer.
· Support the store to achieve company budgets through the achievement of your KPI's.
· Protect the company's profit by selling maintaining stock accurately.
Requirements
· Experience in the luxury or tailoring industry.
· Confident to approach and interact with customers with care and understanding.
· Experience working with tailoring and styling.
· Proficiency in pinning and alterations.
$33k-49k yearly est. 1d ago
Retail Sales Associate
Phoebe Jon
Sales associate and customer service job in New York, NY
Phoebe Jon is a fast-growing apparel brand that operates through its 2 owned brick and mortar stores, online. The company started in 2022 and has scaled quickly. We focus on seasonless fabrics in timeless silhouettes, tailored essentials for women that pave their own path.
Job Summary
The Stylist is a brand ambassador who drives sales through elevated service, relationship building, and impeccable style. This role delivers an exceptional in-store experience by combining hospitality, fashion expertise, and operational excellence while upholding Phoebe Jon's aesthetic, values, and culture.
Key Responsibilities
Sales & Guest Experience
Consistently exceed sales goals by delivering a high-touch, personalized shopping experience.
Host guests with confidence, warmth, and proper etiquette, ensuring every client feels welcomed and valued.
Build long-term guest relationships through thoughtful conversation, engaging questions, and elevated service.
Suggest and support outreach initiatives and in-store events that deepen community connection.
Leverage product knowledge to educate, style, and inspire guests across all merchandise categories.
Styling & Curation
Embody and communicate the Phoebe Jon aesthetic with confidence and authenticity.
Lead by example through impeccable personal style and professional presentation.
Identify, speak to, and apply relevant fashion trends to elevate guest experiences.
Maintain visual standards and ensure the sales floor and stockroom remain immaculate at all times.
Team & Culture
Foster a positive, self-motivated, and collaborative team environment.
Give and receive feedback with honesty, professionalism, and respect.
Celebrate the successes of fellow stylists and contribute to a high-performing culture.
Share guest feedback, insights, and ideas with leadership to support continuous improvement.
Operations & Business Acumen
Confidently manage POS transactions, including register operations and checkout.
Support inventory management, restocking, fitting room operations, and store maintenance.
Demonstrate strong multitasking skills across client service and operational responsibilities.
Understand the product landscape and merchandise flow across categories.
The Successful Candidate Will Possess
Professional selling skills with exceptional interpersonal presence.
Prior luxury or elevated retail experience preferred.
Strong written and verbal communication skills with guests, leadership, and peers.
Proactive ability to multitask, prioritize, and adapt in a fast-paced environment.
A collaborative mindset with the ability to contribute meaningfully to team success.
Preferred Qualifications
Previous retail experience preferred but not required.
Demonstrated ability to communicate effectively with customers and leadership teams.
Proven ability to collaborate, contribute ideas, and support management initiatives.
Essentials Qualifications
Must be at least 18 years of age.
Must be available to work evenings, weekends, holidays, and peak business times.
Must be able to bend, reach, stretch, lift, carry, and move up to 30-40 pounds safely.
Must be comfortable standing for extended periods and climbing ladders.
Must be able to move throughout all store areas and remain accessible to guests.
Must demonstrate professionalism, respect, and the ability to build productive working relationships
$33k-49k yearly est. 1d ago
Senior Sales Associate
Versace 4.7
Sales associate and customer service job in New York, NY
WHY WORK FOR VERSACE
Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.
Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.
WHO YOU ARE
Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO
The Senior SalesAssociate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.
Duties and Responsibilities
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
• Maintain client relationships through after salesservice: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
• Support the business by maintaining seamless inventory operations throughout the day
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Support the sales team through various coaching & training techniques
YOU'LL NEED TO HAVE
• Previous experience of at least 3 years in the Retail environment
• Organizational skills, accuracy and reliability
• Computer skills to include operation of retail point of sale system, Word, Excel and email
WE'D LOVE TO SEE
• Full understanding of specialty retail and a proven track record in clientelling
• Ability to thrive in a high paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities
• A powerful personality that is entrepreneurial and sales focused
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.
$35k-59k yearly est. 4d ago
Luxury Jewelry Sales Specialist
Traxnyc Corp
Sales associate and customer service job in New York, NY
We're looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC's Diamond District. At TraxNYC, your income is directly tied to your hustle - this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity.
Check out our Team & Workspace here: **************************************
As a Luxury Jewelry Sales Specialist, you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You'll work closely with our internal teams to ensure a seamless client experience, whether it's for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you'll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations.
Key Responsibilities:
Manage and convert inbound online leads into closed sales
Respond to client inquiries across platforms (website, Instagram, email, etc.)
Guide customers through jewelry selection, customization, and order processing
Build and maintain strong client relationships for future business
Collaborate with design and production teams to ensure accurate order fulfillment
Maintain clear communication and organized records throughout the sales cycle
Assist your online clients in person if they visit the showroom
Requirements:
Proven sales experience (luxury, retail, or commission-based preferred)
Strong written communication and online customerservice skills
Professional appearance and business etiquette
Full-time availability: 8-hour shifts, 5 days/week
Shifts may vary between 10:00 AM - 6:00 PM (morning) and 2:00 PM - 10:00 PM (evening)
Scheduled days and shifts will vary week to week
Highly motivated, self-disciplined, and eager to grow
Bonus Points For:
Experience in jewelry, luxury retail, or custom goods
Background in high-ticket online sales or e-commerce
Familiarity with NYC's Diamond District or fine jewelry industry
Experience using monday.com or similar workflow/project management tools
Compensation & Growth:
Commission-based pay starting at 12% of profits - no cap on earnings
Realistic income potential: $60,000-$120,000+ annually, depending on performance
Paid time off + employee discount
High volume of inbound leads and online traffic
Opportunity to transition into in-store, high-end client sales as you grow
If you're looking for more than just a sales job - and you're ready to build a lasting career in the luxury space - we want to hear from you. The path is there. How far you go depends on how hard you work.
Check out our social media below
Instagram: **********************************
TikTok: *******************************
YouTube: **********************************************
Facebook: ********************************
Twitter/X: *********************
$60k-120k yearly 3d ago
Fine Jewelry Sales Specialist
Keyzar Jewelry
Sales associate and customer service job in New York, NY
Keyzar Jewelry is a fast-growing fine jewelry brand known for custom engagement rings, wedding bands, and lab-grown diamond collections. We blend expert craftsmanship with modern e-commerce to help people celebrate life's most meaningful moments. Our customers deserve exceptional guidance as they choose their forever pieces - and you will be a key part of creating that experience.
⸻
🎯 Role Overview
We are seeking a passionate, customer-focused Fine Jewelry Sales Specialist to drive both showroom and online sales. You will assist customers through in-person appointments in our NYC showroom, conduct virtual sales consultations, and respond to real-time chat and messaging inquiries from prospective buyers browsing our website.
This role is perfect for someone who loves jewelry, thrives in a consultative sales environment, and enjoys helping people through emotional, life-changing purchases.
⸻
🛠️ Responsibilities
Showroom Sales
• Provide warm, personalized guidance during scheduled showroom appointments
• Present products professionally and showcase craftsmanship and sparkle
• Educate customers on diamonds, gemstones, materials, and customization options
• Support clients through decision-making and checkout processes
Virtual Consultations & Chat Sales
• Conduct video sales meetings with clients globally
• Respond to live chat / messaging inquiries in a timely and professional manner
• Convert digital leads into high-value customers with strong follow-up and rapport
Customer Experience & Relationship Building
• Build trust through transparency, product expertise, and empathy
• Maintain accurate notes in CRM and follow up on leads diligently
• Identify opportunities to upsell or personalize the customer journey
Operational Support
• Care for product samples and maintain a beautiful showroom environment
• Assist with inventory checks, organization, and product logistics as needed
• Provide feedback from customers to product and marketing teams
⸻
💎 Minimum Requirements
• Based in NYC with ability to work on-site during showroom hours
• 1-3+ years of sales experience - jewelry, luxury, or consultative sales strongly preferred
• Strong communication and customerservice skills
• Comfort conducting video calls and using digital sales tools
• Professional, polished appearance and demeanor
• Ability to learn diamond/metal knowledge quickly and accurately
• Strong organizational skills and lead follow-through mindset
⸻
🌟 Preferred Qualifications
• Previous fine jewelry or engagement ring sales experience
• Understanding of diamonds, certification, settings, customization, etc.
• Familiarity with CRM systems, Shopify, or live-chat platforms
• Multilingual is a plus
⸻
🎁 What We Offer
• Competitive base salary + commission structure
• Opportunities for performance-based growth
• Access to expert product training and continuous learning
• A supportive, team-focused environment
• The chance to help people celebrate some of the happiest moments of their lives
⸻
📬 How to Apply
Please include:
• Resume
• Brief note about why you'd be a great fit for Keyzar Jewelry
• Any jewelry or luxury sales portfolio or achievements (if available)
$50k-99k yearly est. 1d ago
Administrative Sales Specialist
Apotheke
Sales associate and customer service job in New York, NY
APOTHEKE is a luxury fragrance brand inspired by life's simple moments, dedicated to transforming homes, elevating moods, and creating lasting memories through its thoughtfully curated scents. Established in 2011 by founder Chrissy Fichtl, the brand began as an exploration of scent formulation and soapmaking. Rooted in Brooklyn and aligned with a contemporary ethos, APOTHEKE celebrates simplicity as the ultimate form of luxury. Its offerings include a wide range of home and personal fragrances designed to elevate everyday experiences.
Role Description
APOTHEKE is seeking a full-time, on-site Administrative Sales Specialist based in Brooklyn, NY. This role supports wholesale and DTC sales initiatives, helps build and maintain strong client relationships, and contributes to new business development in partnership with the wholesale sales team.
Responsibilities include trade shows, conducting monthly in-store check-ins, and supporting key wholesale platforms and processes-such as updating the wholesale website, monitoring and managing Faire wholesale orders, responding to customerservice emails from our website, and overseeing all dropship activity as part of the sales funnel.
On a day-to-day basis, the Administrative Sales Specialist will respond to customer inquiries, deliver exceptional service, and manage order entry under the supervision of the Sales Team. The role also collaborates closely with internal teams to achieve sales goals and ensures APOTHEKE's brand vision is represented across all wholesale operations.
Qualifications
Customer-focused mindset with strong CustomerService and Communication skills
Proven experience in Wholesale and Sales, with the ability to develop and maintain client relationships
Detail-oriented with excellent organizational and time management skills
Proficiency in Microsoft Office Suite and familiarity with CRM tools
Ability to work collaboratively in a fast-paced, team-oriented environment
Experience in the luxury goods or fragrance industry is a plus
A bachelor's degree in Business, Marketing, or a related field is preferred
Compensation: Salary of $55,000- $60,000
What APOTHEKE Offers:
10 paid days accrued off vacation and 5 accrued sick days as per NYS Law.
Standard Company Holidays
APOTHEKE pays $500 toward the employee plan if you opt in. United Healthcare Bronze or Silver EPO plan
$55k-60k yearly 3d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Paterson, NJ?
The average sales associate and customer service in Paterson, NJ earns between $21,000 and $38,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Paterson, NJ
$29,000
What are the biggest employers of Sales Associate And Customer Services in Paterson, NJ?
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